Software issues persisting after reset - General Questions and Answers

TL;DR: Audio/video freeze on my phone even after factory reset. Flashing new ROM solves the issue except when I start certain apps which causes it to reoccur until I restart the phone.
I have a Poco X3 NFC and shortly after requesting to unlock bootloader I stared having a bug where whenever I played media (spotify, youtube, netflix, etc), the audio and video would stop/stutter every few seconds. The issue occurred both on speakers and bluetooth. After trying unsuccessfully to solve the issue I factory reset the phone and thought that would be it. However even after a factory reset I was still unable to play videos or music. I then tried the next best thing. I flashed the stock fastboot ROM from my computer using the Mi Flash Tool but the issue still continued.
Thinking it could be a problem with MIUI itself I then flashed TWRP and installed ArrowOS with the Optimus Drunk Kernel which greatly helped performance and battery life. For a little while the issue seemed gone but after opening facebook messenger I started having the same issue. A bit of experimenting revealed that some messaging apps like facebook messenger and the dialer caused the issue to reoccur until I restarted the phone and it worked again.
My only theory is that somehow a low level program like the bootloader somehow got corrupted and causes this issue when my messaging apps are running something in the background (although the issue continues after force stopping those apps). Does anyone have any thoughts on this issue or ideas how I can fix it?

Related

G3 acting buggy, advice?

I'm using stock Android 5.0.1 on my G3 on AT&T (D850).
Recently my phone has been really buggy. I was randomly using the web browser and then my phone started freezing up, and then wouldn't load up apps. It restarted itself and when it did half my contacts had no names.
No browser was working so I factory reset the phone but then my problems continued:
-all web browsers will still randomly crash when browsing
- apps will get a "Unfortunately, X has stopped" error. Most common is Google Play Services (which I've uninstalled updates and cache several times) but other apps like Messaging or even Settings can fail
- some apps just won't open over time. They'll work fine but then force close, and then any subsequent attempt to open it will force close it immediately
I still have a month on my warranty but would rather not send my phone in. Do you think that rooting my phone and installing a new ROM would fix these issues? If so which rooting method would you suggest and any suggestions on ROMs would be appreciated
dragonx254 said:
I'm using stock Android 5.0.1 on my G3 on AT&T (D850).
Recently my phone has been really buggy. I was randomly using the web browser and then my phone started freezing up, and then wouldn't load up apps. It restarted itself and when it did half my contacts had no names.
No browser was working so I factory reset the phone but then my problems continued:
-all web browsers will still randomly crash when browsing
- apps will get a "Unfortunately, X has stopped" error. Most common is Google Play Services (which I've uninstalled updates and cache several times) but other apps like Messaging or even Settings can fail
- some apps just won't open over time. They'll work fine but then force close, and then any subsequent attempt to open it will force close it immediately
I still have a month on my warranty but would rather not send my phone in. Do you think that rooting my phone and installing a new ROM would fix these issues? If so which rooting method would you suggest and any suggestions on ROMs would be appreciated
Click to expand...
Click to collapse
Did you perform a factory reset? Try that first.
Sent from my iPhone using Tapatalk
I did two factory resets. Nothing changed
If you are on 21r, I think it is something with the update. My phone went crazy the first go even after factory reset. I reverted back to KK, installed all updates again, and haven't had much issue. Occasionally, something glitches but not a show stopper. I'm thinking the update to patch stagefright is buggy.
Sent from my LG-D850 using Tapatalk

My pixel2 gets self reboot!!!

since last three days my new pixel2 get 6 times rebooted with out any notice.some times WhatsApp audio not playing and it get crashed and speakers sound is shifts while changing YouTube video quality.
is this software problem or device problem???
Check out this thread: https://productforums.google.com/forum/#!topic/phone-by-google/RDQlJ36ODog
Do a factory reset
Same issue
whenever i want to play an audio file on whatsapp, the app goes crazy and it crashes, the audio continues to play while the phone becomes unresponsive .. i need to turn the phone off in order to get back the phone into a stable situation .. Please someone just let us know what the issue is and how to solve it??
I tried factory reset, it didn't work
There is an issue with the phone spontaneously rebooting in areas with low LTE reception. Fix has been announced by Google, I wonder if it will be included in the final 8.1 release?
Not gonna link the announcement, google yourself
FYI, seems to be solved with 8.1. Had an uptime of 345 hours days when I rebooted today for another reason.
Still have that problem with stock, unrooted, final 8.1 and after a factory reset and fresh install of apps. It's very annoying.

Extremely Slow Play Store Downloads

Hello,
Since about a couple of weeks ago, the Play Store started getting really slow. Updates get stuck at "download pending", and sometimes they do download. Other app downloads get stuck at 100% downloaded for a long time before installing. I can leave my phone on updating all night and in the morning it is still not done. This happens both on LTE and on Wi-Fi, and I do have very fast Wi-Fi. I am on the OxygenOS Open Beta 10. I did not do any changes to my phone when this started happening.
I have tried all of the following to fix the problem, but it doesn't help:
Rebooting the phone
Uninstalling Play Store updates
Deleting and adding Google Account
Clearing cache
I tried wiping the phone and using OxygenOS 9.0.2 - same problem.
I have clean-wiped the phone, deleting even internal storage, and flashed OxygenOS clean stock, and still it does this. (it also has new problems, like Magisk doesn't offer root authorization anymore even though it installed and working according to Magisk Manager...)
The only way I could get the Play Store to work properly was to use a custom ROM, HAVOC 2, but that ROM has problems with the front camera in some apps.
It almost seems like the Play Store detects OOS and decides to act funky. Has anyone faced this problem, or resolved it? Should I contact Google and see if the problem is their Play Store?
I almost feel like, since I have tried with clean wiping and using stock ROMs, and things that weren't broken before just started breaking for no reason, that there is a problem with the hardware itself. It makes no sense that the problems carry over into stock ROM when I have wiped everything several times.
Uninstall or disable the google app.
That fixed it for me.
Let me know if that works.

Updates stuck at 100%, Gmail does not notify, and other issues.

I am desperate, I can't find the issue here. I have a S10 (Xfinity unlocked on Verizon) , I can't seem to update apps, they get stuck at 100% or 99%, AND some things like Gmail and Instagram do not seem to notify that I am getting messages.
Here's the kicker, I factory reset the phone some 5 times now, and still have the issue. The Reset fixes it for a few days (if even a day) and then the issue starts up again!
the phone was just upgraded to 10, but it was happening on 9 also!
no clue what the problem is ! it kills me! Please anyone have any idea? I even had an authorized Samsung dealer do a "software refresh" and then wiped out the phone again, and I'm still having the same issue..
HELP! please.
thank you
eatonjb said:
I am desperate, I can't find the issue here. I have a S10 (Xfinity unlocked on Verizon) , I can't seem to update apps, they get stuck at 100% or 99%, AND some things like Gmail and Instagram do not seem to notify that I am getting messages.
Here's the kicker, I factory reset the phone some 5 times now, and still have the issue. The Reset fixes it for a few days (if even a day) and then the issue starts up again!
the phone was just upgraded to 10, but it was happening on 9 also!
no clue what the problem is ! it kills me! Please anyone have any idea? I even had an authorized Samsung dealer do a "software refresh" and then wiped out the phone again, and I'm still having the same issue..
HELP! please.
thank you
Click to expand...
Click to collapse
Boot into safe mode, it will only load your system apps and not your user apps. Then try to update your apps, if it works then you know the issue is being cause one of your user apps. Then you just need to identify which user app is the offending app.
It also might be caused by a conflict between various settings or maybe you have some things disabled or turned off that are causing this.
Sent from my SM-S767VL using Tapatalk
Droidriven said:
Boot into safe mode, it will only load your system apps and not your user apps. Then try to update your apps, if it works then you know the issue is being cause one of your user apps. Then you just need to identify which user app is the offending app.
It also might be caused by a conflict between various settings or maybe you have some things disabled or turned off that are causing this.
Sent from my SM-S767VL using Tapatalk
Click to expand...
Click to collapse
That kinda works.. but again, as said, I have reloaded the phone over and over, and it works fine, until a few days later and stars over.. And updating is not the only problem, Geolocating is slow, sluggish or not working sometimes, Push updates of emails are slower or not happening. just weird things..
I am not sure what it could be! its like the phone is the problem!
eatonjb said:
That kinda works.. but again, as said, I have reloaded the phone over and over, and it works fine, until a few days later and stars over.. And updating is not the only problem, Geolocating is slow, sluggish or not working sometimes, Push updates of emails are slower or not happening. just weird things..
I am not sure what it could be! its like the phone is the problem!
Click to expand...
Click to collapse
Ok, everything I posted went completely over your head, I'll try again.
If it is working like it is supposed to while in safe mode(which is only loaded with system apps and system settings and not any of your user apps or data) that tells you that the issue is caused by some user app that you have installed or something in your user settings. In other other words, it is very likely something that you, as the user, have installed or setup/selected, it is probably not the device. It keeps happening after resetting because you are not changing what you are doing that it is causing it, it is something that you keep returning to after resetting the device. You just need to figure out which user app is causing the issue or whatever settings are causing the issue.
The way to do that will be trial and error. Uninstall one of the apps that you have installed, then use the device for a few hours, if the issue continues, that wasn't the app causing the issue, reinstall that app then choose another user app to uninstall and then use the device for a few hours, if the issue continues, that is t the app, reinstall that app, and so on and so on, etc... Get the picture? When you uninstall an app and the issue stops, the last app uninstalled is probably the app causing the issue.
I suggest resetting the device again. Then, only install one of your usual apps but don't install any others and don't change any settings, use the device a while, if the issue does not occur, install another one of your usual apps but don't install any others, basically, install one app at a time until the issue occurs, when it does, the last app installed is probably the offending app.
Or, if you don't find it that way and you get all of your usual apps installed without triggering the issue during the trial and error process, then you need to go through settings by trial and error. Changing one setting at a time and using the device a while to see if the issue occurs, if it does, it probably has something to do with the last setting that you changed before the issue occured.
Slowly changing one thing at a time over an extended amount with time between each change, will allow you to isolate exactly which app or setting is causing the issue.
Or maybe you need to flash your stock firmware via PC tools to start over with a clean installation.
Sent from my SM-S767VL using Tapatalk

Oneplus 6 does not work audio, sound or video

Yesterday I was sending an audio on whatsapp, when I realized that the audio was muted, at the same time I restarted the cell phone and then it all started, it restarted and got a completely black screen and started and restarted by itself several times, I managed to reset through recovery , but I can't record videos on any platform, I can't record audio q instantly or it closes the app or restarts, I can't see videos that it closes too and the speakers don't work like it doesn't exist, I don't know what to do I'm a little desperate for needing the cell phone for work, and sometimes something appears saying "inter sist is not responding", I hope you can help me, and whenever I try to use any of these resources after about 5 minutes it restarts by itself, it's like these resources had been blocked from working.
NSA96 said:
Yesterday I was sending an audio on whatsapp, when I realized that the audio was muted, at the same time I restarted the cell phone and then it all started, it restarted and got a completely black screen and started and restarted by itself several times, I managed to reset through recovery , but I can't record videos on any platform, I can't record audio q instantly or it closes the app or restarts, I can't see videos that it closes too and the speakers don't work like it doesn't exist, I don't know what to do I'm a little desperate for needing the cell phone for work, and sometimes something appears saying "inter sist is not responding", I hope you can help me, and whenever I try to use any of these resources after about 5 minutes it restarts by itself, it's like these resources had been blocked from working.
Click to expand...
Click to collapse
Could be that your phone is corrupted or segmented file system. Please try backing up everything and do a complete reset by wiping phone and reinstalling OOS or your custom OS. This should clear your error.
I did the full reset, Installed previous OOS, but the error persists, I did not try to install a custom OS, I will try
NSA96 said:
I did the full reset, Installed previous OOS, but the error persists, I did not try to install a custom OS, I will try
Click to expand...
Click to collapse
You have to format everything and reinstall a fresh OS. This will clear any segment errors in file system.
I did the procedure, Installed an OS (Syberia) by TWRP, but still persists the error, Do not know what to do more, Do not know if the exchange of the motherboard I would succeed in extinguishing this failure, all this after I installed oxygen 11.2.2.
NSA96 said:
I did the procedure, Installed an OS (Syberia) by TWRP, but still persists the error, Do not know what to do more, Do not know if the exchange of the motherboard I would succeed in extinguishing this failure, all this after I installed oxygen 11.2.2.
Click to expand...
Click to collapse
As you say, it could be a motherboard issue. Sorry mate.

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