since last three days my new pixel2 get 6 times rebooted with out any notice.some times WhatsApp audio not playing and it get crashed and speakers sound is shifts while changing YouTube video quality.
is this software problem or device problem???
Check out this thread: https://productforums.google.com/forum/#!topic/phone-by-google/RDQlJ36ODog
Do a factory reset
Same issue
whenever i want to play an audio file on whatsapp, the app goes crazy and it crashes, the audio continues to play while the phone becomes unresponsive .. i need to turn the phone off in order to get back the phone into a stable situation .. Please someone just let us know what the issue is and how to solve it??
I tried factory reset, it didn't work
There is an issue with the phone spontaneously rebooting in areas with low LTE reception. Fix has been announced by Google, I wonder if it will be included in the final 8.1 release?
Not gonna link the announcement, google yourself
FYI, seems to be solved with 8.1. Had an uptime of 345 hours days when I rebooted today for another reason.
Still have that problem with stock, unrooted, final 8.1 and after a factory reset and fresh install of apps. It's very annoying.
Related
First this is a rant, and I have seen multiple threads with some of the same problems.
1. Day one (right after unboxing) when I first powered on the device, I could not hear the other person on the phone. I tried calling multiple times, I even called on facebook messenger, they could hear me, but I could not hear them. The only way for me to get around this was to reboot my phone. This went away for a little bit, but has been happening again and again more frequently now.
2. BT will randomly switch from headset/stereo to phone speaker without any warning. Just a simple swap from talking to someone over BT and then thinking they hung up or disconnected, only finding out that it decided to swap from BT to phone. Incredibly annoying, and I have even lost some business calls from it.
3. Stock messaging app does not work. It wont send or receive messages. I have to use another 3rd party app to send and receive my text.
4. I am constantly getting notifications that there is a problem with getting my voicemails. Now I lose calls due to the BT failure, and now I do not get the voicemails when they try to all back.
5. Apps will not install. It will download them but it freezes at the install portion, I have tried clearing everything-cache and what not, and only way to get around this is to reboot the phone again. really annoying when I want to install an app, I have to reboot my phone. Although I have had the same problems with my Note 8, So it is most likely a google issue.
Any one have any ideas on these? I am going to try and talk with TMO but odds are they will tell me to do a system reset.
Thanks.
Have you tried reflashing stock and a factory reset?
I would also suggest the factory reset.
However, I have been having issues with the play store this evening installing apps just as you mentioned. Cleared the cache and rebooted, everything installed fine then.
Hi everyone,
I noticed that yesterday and today face recognition was not working and was wondering why. I assumed the cam could be dirty so I opened the camera and switched to front cam, the app crashes immediately.
After several tries I restarted the phone and the result is the same...
Not sure if it's a software or hardware problem, can anyone help me debug?
Ok this is getting worse
I updated from Beta 18 to Beta 19 hoping it would fix the issue. After the update even the back cam wouldn't work...
So I assumed there was a software issue. I factory reset my phone and it still doesn't work...
Any ideas please/ I am desperate...
gigaboss said:
Ok this is getting worse
I updated from Beta 18 to Beta 19 hoping it would fix the issue. After the update even the back cam wouldn't work...
So I assumed there was a software issue. I factory reset my phone and it still doesn't work...
Any ideas please/ I am desperate...
Click to expand...
Click to collapse
If it is getting worse with beta log an event with it send it to oneplus. And maybe try a older beta again or a different firmware all together. Would probably be your best bet. Just weird your having the issue and so far no one else has chimed in on it
So apparently I now have this issue:
https://forums.oneplus.com/threads/camera-not-working.771655/#post-20390562
The storage is encrypted despite the factory reset . I will try to factory reset again once I get home (travelling right now)
Not sure how to fix this issue...
I tried wiping Cache, Data and System and doing a full reinstall but I still have the same bugs that seem to come from encrypted storage... Not sure how to solve this, should I wipe storage?
I did the "Format Data" in TWRP which is supposed to format everything and remove encryption and I still have the same bugs:
-Both cam not working
-SMS not working
-Amazon not working
-Youtube not working
etc
I completely erased the phone, used MSM tool to recover it and it still has the same bugs... What's crazy is that I know it's an access issue because one time everything started working again... Until I rebooted and it stopped
I used this (https://forum.xda-developers.com/android/software/universal-dm-verity-forceencrypt-t3817389) to keep the phone uncrypted and I am still seeing the same bugs, I have no idea what to do next...
Very same scenario with mine! Any solution? I also did what u did brother.
i can confirm the same behavior as of three days ago here. downgrading to android 9 (oxygen os still) fixes the rear camera but not the front. youtube starts to behave again. this is a HUGE issue, as my phone is 90% of the time just a youtube client. oneplus support is useless and just keeps going in circles saying to reset the phone. resets and cache clears do not fix this issue.
i've got three other oneplus 7 pros in the house that don't have this issue on beta 19, but they're all the t-mobile version flashed to international. unsure if that's relevant.
Went to a gig last night, tried to record some of the songs, got back today and none of them have any sound at all on the videos, anyone have any ideas why this could be
Did you play the videos on the phone or on a PC ?
I sometimes get a very low sound level on the PC while the sound is normal on the phone, depending on the phone used to capture the video and the software to play it back.
There have been a couple of reports of the same problem on a German Android forum. They said the for the last few weeks theyve been having trouble with recordings of all sorts, while speaking on the phone still works. After a restart it's all back to normal for some time but then the problem returns at some point. Sounds to me as if either an app or system update contains a bug of some sort...
have the same problem for about 3 weeks.
even with the C72 now no improvement.
very annoying the whole
In there forum I mentioned someone said according to Oppo Google Assistant is the culprit, it somehow blocks the microphone which is also why the OK Google command still works while sound recording does not. Try deleting the Google App's data and cache and then it should be gone. Should it be back after a while then the app will probably have to be fixed by Google, only way around this in this case probably is deactivating the assistant until the issue's been fixed.
TL;DR: Audio/video freeze on my phone even after factory reset. Flashing new ROM solves the issue except when I start certain apps which causes it to reoccur until I restart the phone.
I have a Poco X3 NFC and shortly after requesting to unlock bootloader I stared having a bug where whenever I played media (spotify, youtube, netflix, etc), the audio and video would stop/stutter every few seconds. The issue occurred both on speakers and bluetooth. After trying unsuccessfully to solve the issue I factory reset the phone and thought that would be it. However even after a factory reset I was still unable to play videos or music. I then tried the next best thing. I flashed the stock fastboot ROM from my computer using the Mi Flash Tool but the issue still continued.
Thinking it could be a problem with MIUI itself I then flashed TWRP and installed ArrowOS with the Optimus Drunk Kernel which greatly helped performance and battery life. For a little while the issue seemed gone but after opening facebook messenger I started having the same issue. A bit of experimenting revealed that some messaging apps like facebook messenger and the dialer caused the issue to reoccur until I restarted the phone and it worked again.
My only theory is that somehow a low level program like the bootloader somehow got corrupted and causes this issue when my messaging apps are running something in the background (although the issue continues after force stopping those apps). Does anyone have any thoughts on this issue or ideas how I can fix it?
Yesterday I was sending an audio on whatsapp, when I realized that the audio was muted, at the same time I restarted the cell phone and then it all started, it restarted and got a completely black screen and started and restarted by itself several times, I managed to reset through recovery , but I can't record videos on any platform, I can't record audio q instantly or it closes the app or restarts, I can't see videos that it closes too and the speakers don't work like it doesn't exist, I don't know what to do I'm a little desperate for needing the cell phone for work, and sometimes something appears saying "inter sist is not responding", I hope you can help me, and whenever I try to use any of these resources after about 5 minutes it restarts by itself, it's like these resources had been blocked from working.
NSA96 said:
Yesterday I was sending an audio on whatsapp, when I realized that the audio was muted, at the same time I restarted the cell phone and then it all started, it restarted and got a completely black screen and started and restarted by itself several times, I managed to reset through recovery , but I can't record videos on any platform, I can't record audio q instantly or it closes the app or restarts, I can't see videos that it closes too and the speakers don't work like it doesn't exist, I don't know what to do I'm a little desperate for needing the cell phone for work, and sometimes something appears saying "inter sist is not responding", I hope you can help me, and whenever I try to use any of these resources after about 5 minutes it restarts by itself, it's like these resources had been blocked from working.
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Click to collapse
Could be that your phone is corrupted or segmented file system. Please try backing up everything and do a complete reset by wiping phone and reinstalling OOS or your custom OS. This should clear your error.
I did the full reset, Installed previous OOS, but the error persists, I did not try to install a custom OS, I will try
NSA96 said:
I did the full reset, Installed previous OOS, but the error persists, I did not try to install a custom OS, I will try
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Click to collapse
You have to format everything and reinstall a fresh OS. This will clear any segment errors in file system.
I did the procedure, Installed an OS (Syberia) by TWRP, but still persists the error, Do not know what to do more, Do not know if the exchange of the motherboard I would succeed in extinguishing this failure, all this after I installed oxygen 11.2.2.
NSA96 said:
I did the procedure, Installed an OS (Syberia) by TWRP, but still persists the error, Do not know what to do more, Do not know if the exchange of the motherboard I would succeed in extinguishing this failure, all this after I installed oxygen 11.2.2.
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Click to collapse
As you say, it could be a motherboard issue. Sorry mate.