S8 unresponsive - General Questions and Answers

Hey all,
While I was watching a video 2 days ago, the screen started to glitch and the phone shut itself down. I tried to restart it by holding [power]+[vol up]+[vol down]. I got stuck in the boot screen, then it shut down completely. I tried charging it but it didn't work. I left it for several hours and tried again, this time it started to charge the battery. I immediately tried to boot it. It booted normally but froze at the home screen, and went black again. Now, I get no response when I plug it to my computer, I can't get into download mode, and it doesn't the charge battery.
Any help would be appeciated.

See if you can get into recovery, clear system cache.
I doubt this will fix it so immediately afterwards try booting up in safe mode.
Copy any critical data, enable debugging, prepare to do a reflash.
If you installed any recent apps, try uninstalling them especially launchers or power management. They may be the cause of the boot loop. Check apps listed as system Administrator in security for anything that shouldn't be there, and disable all.
Try a hard reboot (simulates pulling the battery).
If no joy, factory reset.
If this doesn't work try reflashing to the same firmware version.
If that doesn't work you're likely looking at a mobo failure.
Happy hunting...

Please read and observe forum rules.
Do not create duplicate threads... good luck.

Bahadir Avci said:
Hey all,
While I was watching a video 2 days ago, the screen started to glitch and the phone shut itself down. I tried to restart it by holding [power]+[vol up]+[vol down]. I got stuck in the boot screen, then it shut down completely. I tried charging it but it didn't work. I left it for several hours and tried again, this time it started to charge the battery. I immediately tried to boot it. It booted normally but froze at the home screen, and went black again. Now, I get no response when I plug it to my computer, I can't get into download mode, and it doesn't the charge battery.
Any help would be appeciated.
Click to expand...
Click to collapse
Most probably a motherboard issue. I experienced something similar with a brand new Note 4 back in the day. It was repaired by the seller (motherboard replacement).

ASKnASK said:
Most probably a motherboard issue. I experienced something similar with a brand new Note 4 back in the day. It was repaired by the seller (motherboard replacement).
Click to expand...
Click to collapse
The BGA chipsets aren't tolerant of board flexing or direct impact; solder joints can fracture.
The chipsets themselves can suffer internal damage from high G impacts.
Internal PCB traces can also be broken by excess board flexing, they are many times fine pitched.
A good case keeps drops survivable by limiting the G loading on the phone.
However I wouldn't write it off just yet... gentle pressure on the mobo chipsets etc with a pencil eraser or such with the device on, may reveal a solder fracture or trace break.
Also inspect ribbon connectors for damage and full contact. Ensure all ground pathways are intact sometimes these can be hard to spot or use a screw (a short length wrong screw won't work).

Related

galaxy s 2 acting strangely, battery drain and randomly going into driving mode

I got my sgs2 about a month ago and its been like a dream, battery lasts for a long time phone runs ultra smoothly no glitches and nothing weird has been happening, but these last few days its just been really weird.
1) it started randomly going into driving mode, i dont even know how to activate it or what it does, but i think its draining my battery
2)When i was watching a tv show on my phone it thought that there was an hdmi cable connected and wouldnt let me hear anything through my headphones. i exited it several times but it still though there was a cable connected. Then i went straight home and quit it from the task manager and it worked with the headphines but that might have been a coincidence.
3)When i connect the charger it takes a while to realize that its charging and sometimes stops charging and says that the battery is too hot or too cold but when i feel the phone it feels completely normal.
4)When i connect the usb cable, other than taking a while to realize that its connected to a charger it doesnt realize that its a usb so i cant transfer files with my computer which i do often
5)I pressed home before and it took me to some sort of clock which i imagine is for a dock but i have no such thing
6) Even after using the phone for a while and using several apps the android os has used 59% of my battery, when usually its the display that uses about 30 or 40%
none of these things had happened before and now they randomly started all at once, i havent downloaded any shady apps so i doubt its malware
any ideas?
thanks
Are you using a stock firmware or custom?
Have you tried resetting back to factory default?
camiloorozco said:
I got my sgs2 about a month ago and its been like a dream, battery lasts for a long time phone runs ultra smoothly no glitches and nothing weird has been happening, but these last few days its just been really weird.
1) it started randomly going into driving mode, i dont even know how to activate it or what it does, but i think its draining my battery
2)When i was watching a tv show on my phone it thought that there was an hdmi cable connected and wouldnt let me hear anything through my headphones. i exited it several times but it still though there was a cable connected. Then i went straight home and quit it from the task manager and it worked with the headphines but that might have been a coincidence.
3)When i connect the charger it takes a while to realize that its charging and sometimes stops charging and says that the battery is too hot or too cold but when i feel the phone it feels completely normal.
4)When i connect the usb cable, other than taking a while to realize that its connected to a charger it doesnt realize that its a usb so i cant transfer files with my computer which i do often
5)I pressed home before and it took me to some sort of clock which i imagine is for a dock but i have no such thing
6) Even after using the phone for a while and using several apps the android os has used 59% of my battery, when usually its the display that uses about 30 or 40%
none of these things had happened before and now they randomly started all at once, i havent downloaded any shady apps so i doubt its malware
any ideas?
thanks
Click to expand...
Click to collapse
seems like majority of your problems are linked with the micro USB port, try resetting your phone and see if that helps. This is weird though.
It happened once to me on my sgs but that was because I inserted the charging pin without realising it was wet but it went back to normal a few days later and I changed my charger.
i was also starting to think it would be a micro usb problem,
would a factory reset fix it?
if so how would i back up my apps so that i have the same apps with the same progress on them, is it even possible?
or should i just wait and see if it goes back to normal?
I am also having this issue now. I've tried a factory reset with no effect. The phone is now largely unusable. Did you get a resolution? If so, how?
im having the same problem too .. wish it's just a software issue!!
the problem solved itself after a couple of days, i took out the battery and left the phone alone for about a day and after it worked fine again, not sure if it was the time or leaving it without battery but its working normally again
I'm having this exact problem - phone switches into driving mode, then says MTP is connected - then it switcheds to a strange lock-screen I have never sen before. It's really strange. I flashed a nandroid backup from a few months back and still the problem is there. I'd flash back to stock and send it in - but I can't connect to Odin via USB because of the problem. Is there anyway to convert a Stock rom to a CWM flashable file?
I'm desperate to get this sorted.
Experiencing the same. Has anyone a proven solution for this?
My phone, sorted itself out - should I say my wife sorted it out - by mistake. What I think she done was hold down the home button, and then pressed the power off button together and held them untill the phone switched off. When my phone came back on again - she had somehow removed the -Exclamation Triangle of the kernel counter and removed the problems from this post - that I'd been experiencing for abouyt 5 months prior.
Go figure - I now have a SGS2 that works beautifully again and has also had any kernel counter and Custom Rom flashing notifications removed altogether. I wish I knew why this worked, as I'm sure their are many who would like to remove the Triangle without a jig.
The other option that seeemd to work for other people was to clean the MicroUSB port of the device with a dry, clean toothbrush - though this did nothing for my problem. Good luck -I know how frustrating it is.
Help Please
Guys, I am Facing the EXACT same problem.
1.Driving mode on/off automatically
2.Showing a lockscreen which shouldn't have existed on this planet.
3.Hanging up unconditionally. Have to restart phone.
4.Sudden "mtp connections" and because of that "Media Scanner"
I own a Galaxy note just 1 month old! I was so angry that i wanted to sell this. But i couldn't adapt to any other smaller screens so, guess ill try fixing this.
1.It definitely is something related to usb port (Since i cannot charge my phone, i use an external charger)
2.Took my beloved to a samsung service centre, they said phone is waterlogged and showed me the motherboard, saying"IC MIGHT be damaged"
3.Cost for repair - $200
4.Cannot afford that. I am guessing they were bluffing cause i saw the shiniest motherboard ever
5.Please fix this, or ill be stuck with a Nokia 500 !!
6.I can, however afford changing the usb connector, anyone successful with that?
Edit: Did my homework and found out that its definitely a usb port problem. Solution:Clean the usb port. Ill try try it and get back to you ppl. Oh and about 20% of the world's population is facing the same problem.
Edit(2): SOLVED!!!
1. Turn Off phone
2. Remove battery.
3.Take a Brush with hard bristles(Toothbrush/Artist's Brush)
4.Take a pin.
5.Take your own sweet 15mins to perfectly clean the micro usb port using the brush. Nicely and Tidily, give all possible strokes to flawlessly remove any dirt in there.
4.Then take your pin(Be careful here) and gently insert it into the gap between that small metallic micro slab and the bottom part of the usb Connector and gently move it up, VERY GENTLY!!!
5.Clean the battery's charging plates using a cloth, i used my own T-Shirt.
6.Put battery in and REBOOT.
7.Clean the charging pin of the charger using the safety pin/Brush or both.
I have it on for 15mins and no problems. Removed and put the charger again and again, still no problem. After waiting for 1 week, i am able to charge it using its charger! Now lets see whether it lasts......:-/
Edit(3): So, my phone acted up again last night, with driving mode and car dock. I used the pin solution, No problem till now. its Peacefully charging. Bah! it really is annoying
Edit(4): Now, its been 24 hours since my last solution, and phone hasnt acted strange. I guess after another 12 hours ill rule out the permanent solution. Which i used.
same here
Well.. I'm having similar issue. Battery drain and random driving mode/voice search sometimes. It all started after last OTA update and rooting without changing a ROM to custom. I've clean out USB port and no result. Maybe it's time to scan system with AV or unroot device...
eihwazz said:
Well.. I'm having similar issue. Battery drain and random driving mode/voice search sometimes. It all started after last OTA update and rooting without changing a ROM to custom. I've clean out USB port and no result. Maybe it's time to scan system with AV or unroot device...
Click to expand...
Click to collapse
The problem is the stock firmware
Sent from my SGH-I777 using Tapatalk 2
Phalanx7621 said:
The problem is the stock firmware
Sent from my SGH-I777 using Tapatalk 2
Click to expand...
Click to collapse
I've loaded CM9 on my international Galaxy Note and the car mode still pops up randomly all of the time.
ckeswar critics,
davearose said:
I've loaded CM9 on my international Galaxy Note and the car mode still pops up randomly all of the time.
Click to expand...
Click to collapse
I had the same issues 2 weeks after i bought my galaxy s2. Took it to Samsung customer care and they replaced the micro usb port. Haven't had a single issue since.
PS: Try to dry out the port and the phone if it is a water logging issue. I used a hair drier to do that. Luckily the tab that indicates water damage hadn't changed colour.
Had same issue with my Samsung Galaxy Note - randomly going in and out of driving mode, used a dry, soft toothbrush to clean out the USB Charging port, so far so good.
Make sure to flick the bristles of the toothbrush back and forth with your thumb first as you might see a lot of dust fly off of it.
Don't use anything hard like a pin or needle as you might scratch the contacts.
archer2009 said:
Had same issue with my Samsung Galaxy Note - randomly going in and out of driving mode, used a dry, soft toothbrush to clean out the USB Charging port, so far so good.
Make sure to flick the bristles of the toothbrush back and forth with your thumb first as you might see a lot of dust fly off of it.
Don't use anything hard like a pin or needle as you might scratch the contacts.
Click to expand...
Click to collapse
Same here with my gs2... Resolved the issue using some contact spray on my micro USB port.
camiloorozco said:
I got my sgs2 about a month ago and its been like a dream, battery lasts for a long time phone runs ultra smoothly no glitches and nothing weird has been happening, but these last few days its just been really weird.
1) it started randomly going into driving mode, i dont even know how to activate it or what it does, but i think its draining my battery
2)When i was watching a tv show on my phone it thought that there was an hdmi cable connected and wouldnt let me hear anything through my headphones. i exited it several times but it still though there was a cable connected. Then i went straight home and quit it from the task manager and it worked with the headphines but that might have been a coincidence.
3)When i connect the charger it takes a while to realize that its charging and sometimes stops charging and says that the battery is too hot or too cold but when i feel the phone it feels completely normal.
4)When i connect the usb cable, other than taking a while to realize that its connected to a charger it doesnt realize that its a usb so i cant transfer files with my computer which i do often
5)I pressed home before and it took me to some sort of clock which i imagine is for a dock but i have no such thing
6) Even after using the phone for a while and using several apps the android os has used 59% of my battery, when usually its the display that uses about 30 or 40%
none of these things had happened before and now they randomly started all at once, i havent downloaded any shady apps so i doubt its malware
any ideas?
thanks
Click to expand...
Click to collapse
It's just a software problem, the reasons might be:-
1) you might have opened and closed some huge apps randomly and very rudely..
2) You are low on space on the internal MMC Card
3) Your phone might be performing the restarting apps re scheduler
Solutions:-
1)Factory Data reset will not help as the cache section might be corrupt.. neither the android 3e will help...
2) a)Use odin and download the Latest firmware package from Sammobile's Website.
b) for tutorial on flashing, go http://forum.xda-developers.com/showthread.php?t=2488942.
c) Do not touch the phone after processes and restart was observed...
d) Again get into download mode and re flash the same Firmware again...
e) Restart the phone holding the HOME key, (it won't do anything by itself)
f) it will surely fix your Phone
3) Message me if any problem persists...
avaneesh3 said:
1. Turn Off phone
2. Remove battery.
3.Take a Brush with hard bristles(Toothbrush/Artist's Brush)
4.Take a pin.
5.Take your own sweet 15mins to perfectly clean the micro usb port using the brush. Nicely and Tidily, give all possible strokes to flawlessly remove any dirt in there.
4.Then take your pin(Be careful here) and gently insert it into the gap between that small metallic micro slab and the bottom part of the usb Connector and gently move it up, VERY GENTLY!!!
5.Clean the battery's charging plates using a cloth, i used my own T-Shirt.
6.Put battery in and REBOOT.
7.Clean the charging pin of the charger using the safety pin/Brush or both.
Click to expand...
Click to collapse
I registered on this forum just to say that this is a great solution. It looks like my phone is saved now
Hope it will not happen again.

G Flex 2 keeps shutting down

I recently dropped my phone on the ground and the glass is now broken. But it worked normally for about 14 days. Then suddenly one day at work it shut down on its own. After that I wasn't able to start it. No reaction for any of the buttons, nor their combinations. Even when I plugged the charger in, no sign of life. I thought it's over.
Then the next day, I plugged the charger in and the screen with 0% battery appeared. So I left it charging, but when I came back to it (20 minutes) it was dead again. Not even the diode indicating it is charging. Again no response for the buttons, nothing. So I tried to disassemble it, disconnected everything. Put it together and viola! The screen indicating 0% battery was there again. I left it like that for a while, and when it was charged a little, I tried to start it. It started and normally worked. At least it seemed to, but after a while (1 - 3 minutes) while I was using it, it went to the dead phone again.
So I discovered, that when I disconnect the battery for a while and then connect it again, I am able to boot the phone. I was even able to do factory reset. I thought I got it and that it was some software fault. However after like 5 minutes (it downloaded all apps, logged to my google account, looked all ok) the screen shut down again and again the phone played dead.
Now I have the phone booted, and charging (almost 100% now). But I guess when I start using it again, it will again go to the dead mode (since it did it everytime after I used it a little, no specific action done, totally random).
I guess it has to be related to the broken glass. Maybe some water or humidity got through it and the phone is trying to save itself from damage by going to the dead mode. It's weird because sometimes (like now) the phone is OK when not used, normally chraging and not shutting down (now it's ON for about 40 minutes), but if it shuts down, it takes about 3 or 4 battery disconnect and connect again, before it boots to the main screen. Sometimes it just dies before the screen, sometimes it dies when I try to plug the charger in, really no idea what causes it.
How should I diagnose it? USB debugging and check the log when using it and when it dies? Or has anyone experienced this too? Or could the battery be damaged? Or can I somewhere set the phone to prevent from selfkilling actions? Today I will try my main board in my friends G Flex 2, to see if it's the board, or something else.
Error log from console before it shut down
mazlixek said:
I recently dropped my phone on the ground and the glass is now broken. But it worked normally for about 14 days. Then suddenly one day at work it shut down on its own. After that I wasn't able to start it. No reaction for any of the buttons, nor their combinations. Even when I plugged the charger in, no sign of life. I thought it's over.
Then the next day, I plugged the charger in and the screen with 0% battery appeared. So I left it charging, but when I came back to it (20 minutes) it was dead again. Not even the diode indicating it is charging. Again no response for the buttons, nothing. So I tried to disassemble it, disconnected everything. Put it together and viola! The screen indicating 0% battery was there again. I left it like that for a while, and when it was charged a little, I tried to start it. It started and normally worked. At least it seemed to, but after a while (1 - 3 minutes) while I was using it, it went to the dead phone again.
So I discovered, that when I disconnect the battery for a while and then connect it again, I am able to boot the phone. I was even able to do factory reset. I thought I got it and that it was some software fault. However after like 5 minutes (it downloaded all apps, logged to my google account, looked all ok) the screen shut down again and again the phone played dead.
Now I have the phone booted, and charging (almost 100% now). But I guess when I start using it again, it will again go to the dead mode (since it did it everytime after I used it a little, no specific action done, totally random).
I guess it has to be related to the broken glass. Maybe some water or humidity got through it and the phone is trying to save itself from damage by going to the dead mode. It's weird because sometimes (like now) the phone is OK when not used, normally chraging and not shutting down (now it's ON for about 40 minutes), but if it shuts down, it takes about 3 or 4 battery disconnect and connect again, before it boots to the main screen. Sometimes it just dies before the screen, sometimes it dies when I try to plug the charger in, really no idea what causes it.
How should I diagnose it? USB debugging and check the log when using it and when it dies? Or has anyone experienced this too? Or could the battery be damaged? Or can I somewhere set the phone to prevent from selfkilling actions? Today I will try my main board in my friends G Flex 2, to see if it's the board, or something else.
Click to expand...
Click to collapse
Adding the error log from console
OK so it was probably mother board fault, so I had to buy a new phone It is like 3 months, and I just yesterday accidentally poured some water on it, so i destroyed another one. It is still in warranty but I guess with water damage there is no warranty. Anyone knows where to find all the water damage indicators? Or is it even possible to make it look like there was no water damage?

Water Damaged S6 Battery Dead + Recovery Loop

OK so my mother dropped her phone in the toilet and it died basically. I left it to dry then tried it again. It came on but the battery said 0% and it powered back off. When I plugged it in the icon came up and said 99% but it wouldn't come on without being plugged in so I assume it fried the battery when it got wet with power in it. I tried to reset it by holding the buttons but then it got stuck in download mode and wouldn't start up anymore for some reason, so I tried installing TWRP which failed. I assume with no battery power the device is just losing power and causing it to fail. So basically now I'm stuck on a screen when I plug it in that just says it needs to be recovered.
I took it apart but managed to damage the screen (like an idiot) so I bought a new screen. Basically she didn't want to lose the pictures from the phone so I have a new battery ordered to try power the board and at least get the data from it if it has a charging problem before replacing the board. I'm hoping it's only the battery that's damaged but I doubt she'd be that lucky. If it does need a new board then I'll get her one but I was just hoping to at least get the data back if possible.
Anyway my whole point is since it's not starting up, if I flash TWRP the data is encrypted and inaccessible right? Is there even a way to use a HOME_CSC or something or is the data just done for?
EDIT: As far as I'm aware it was just on the latest stock ROM before doing anything.

S6 Edge Battery issue or OS issue? I'm new, help please

Hello!
I recently tried to replace my LCD/Digitizer on my S6 edge SM-G925V. Everything went well...at least I thought. The display works great! However, I believe I have either a battery issue or a OS issue.
After I installed the new screen, I booted the phone up. It loaded up fine. I went to check to make sure every feature worked. I was playing music to test the speaker and the phone just restarted on its own. I found that to be odd, and so I tried again. Same thing. This is just a couple minutes into it turning on by the way. Sometimes it would take longer to restart than others, but it was generally in the same time frame. I did try other apps to see if maybe the music app was causing it to have issues. The phone would restart randomly regardless of what I was doing.
I first thought that maybe the battery wasn't charged up enough. I charged it some, but was still getting the same issue. I then went to try and boot into safe mode. Still the same issue was there. I tried resetting the phone, master resetting the phone, and also wiping the partition. The phone now boots to the Samsung screen, then goes to the Verizon screen and then reboots in a endless cycle.
So...it was booting correctly, but randomly restarting. NOW, it's not getting past the Verizon screen and rebooting.
I tried using Odin and resetting it using the latest software update. It would pass just fine. The phone would reboot then go to "Installing Updates". It would get to 32% then say "Erasing". It would reboot back to the Samsung screen and start the endless boot process again.
The one thing that Intrigued me and led me to trying to use Odin was that when I would boot to the Downloader screen (The blue screen where you have to press up on the volume button to continue or down to cancel) the phone would never restart on that screen. I figured if it was a battery issue then it would restart regardless of what screen I was on.
But, I noticed something after all of this. The LED stays light up blue when the phone is powered off. The LED lights work correctly when the phone is on (Red when charging, changing from blue to green in a wave like pattern when turning on).
That kind of made me rethink the problem, and go back to it being a battery?
So, this is where I stand now. The phone would boot up, but randomly restart. I thought the OS may of been corrupted or something went wrong during the replacement of the screen so i tried resetting it, etc. Now, it the phone is just stuck in a endless loop. I noticed the LED lights up blue while the phone is turned off, so it has led me back to thinking it's a battery issue.
Lastly,
I don't believe I messed anything up when removing the battery. I was very gentle. I was watching a YouTube video that pointed out that thier technician poked the battery in the video, and they kept it there so we could learn from their mistake. Their battery leaked out a little and showed some residue on the black part of the piece it is mounted in. I never seen in residue or anything like that when I did mine.
I also unplugged the battery first before unplugged any of the other ribbons connected to the motherboard.
I am new to repair screens and I wanted to try on some of my old phones to get practice. Although this issue is frustrating, it is giving me a loads of knowledge on issues. It would be greatly appreciated if anyone could help me out with this. I'm not sure where else to go from here. I do have a battery ordered, but probably will not get here til sometime next week.
Thank you everyone for taking the time to read this long post!
Try replacing the battery. Make sure all grounding pathways and connectors are properly connected. Sometimes they may use unconventional pathways like the frame or a screw.
Impacts that can break the screen can cause high enough G loading to internally damage chipsets, fracture solder bonds (including hidden BGA ones) and damage internal mobo traces.
The display and mobo when out of circuit are suspectable to ESD damage. Full ESD protocols and procedures should be followed. Even though many techs don't do this doesn't mean they don't damage hardware. It may take weeks or even years to manifest itself. Handle the mobo, display and sim card like a stick of ram.
In 11 years I've only seen one tech install a sim card properly; ESD mat and wrist strap.
blackhawk said:
Try replacing the battery. Make sure all grounding pathways and connectors are properly connected. Sometimes they may use unconventional pathways like the frame or a screw.
Impacts that can break the screen can cause high enough G loading to internally damage chipsets, fracture solder bonds (including hidden BGA ones) and damage internal mobo traces.
The display and mobo when out of circuit are suspectable to ESD damage. Full ESD protocols and procedures should be followed. Even though many techs don't do this doesn't mean they don't damage hardware. It may take weeks or even years to manifest itself. Handle the mobo, display and sim card like a stick of ram.
In 11 years I've only seen one tech install a sim card properly; ESD mat and wrist strap.
Click to expand...
Click to collapse
Hi!
Thank you for the detailed reply. Very insightful.
I've been at work for the last few hours. I left the phone powered off while I was gone. I got back and the phone is powered off, but the LED light is still blue. The only way to get that to go off is by unplugging the battery ribbon from the motherboard.
The phone was on at least 70% of battery before I left. I get back and it started charging at 20%. Mind you, it's been off while I was gone.
Do you think the safest route would be to unplug the ribbon until the new battery arrives?
TrumpXLV said:
Hi!
Thank you for the detailed reply. Very insightful.
I've been at work for the last few hours. I left the phone powered off while I was gone. I got back and the phone is powered off, but the LED light is still blue. The only way to get that to go off is by unplugging the battery ribbon from the motherboard.
The phone was on at least 70% of battery before I left. I get back and it started charging at 20%. Mind you, it's been off while I was gone.
Do you think the safest route would be to unplug the ribbon until the new battery arrives?
Click to expand...
Click to collapse
If you think the battery has failed don't charge it.
Any swelling is a failure.
A sudden drop in capacity or erratic charging are also signs of a failure. I just went through this with my 10+'s battery
It's possible the battery was physically damage when the screen got broke, they're are really flimsy.
Best to rule out the battery.
It won't do your sanity much good until you do.
Examine the charge port PCB closely for any damage or solder cracks.
Examine the mobo as well. A stereo magnifying visor helps.
Hopefully the new battery will get it
Hello, I have the same exact problem. Verizon phone. Replaced screen from another phone. The phone boots normally, reaching the lock screen/home screen, but restarts after a few seconds. Performed a factory reset via the recovery menu, but now I'm stuck on the Verizon logo. Never-ending restarts. Never reaches the setup screen. The LED keeps on flashing blue-cyan at times despite forcing the phone off from maintenance boot mode (vol down + power). Tried factory resetting from there as well to no avail. Swapped back the old screen, but the boot loop persists. The battery is new (manufactured in 2020), had no random shut-off whatsoever prior to the swap, and had great SOT.
The worse part is the phone is undetectable via USB, the phone rarely fast charges. I suspect a burnt diode/capacitor on the mainboard itself because prior to the screen swap, I tried a daughterboard swap first. Both daughterboards work just fine and can handle both fast charging and data transfers on the donor phone. Both didn't work on the Verizon one. Can't even try flashing the firmware via Odin because of this.
Have you ever gotten to find a solution to this?
wildcatacu said:
Hello, I have the same exact problem. Verizon phone. Replaced screen from another phone. The phone boots normally, reaching the lock screen/home screen, but restarts after a few seconds. Performed a factory reset via the recovery menu, but now I'm stuck on the Verizon logo. Never-ending restarts. Never reaches the setup screen. The LED keeps on flashing blue-cyan at times despite forcing the phone off from maintenance boot mode (vol down + power). Tried factory resetting from there as well to no avail. Swapped back the old screen, but the boot loop persists. The battery is new (manufactured in 2020), had no random shut-off whatsoever prior to the swap, and had great SOT.
The worse part is the phone is undetectable via USB, the phone rarely fast charges. I suspect a burnt diode/capacitor on the mainboard itself because prior to the screen swap, I tried a daughterboard swap first. Both daughterboards work just fine and can handle both fast charging and data transfers on the donor phone. Both didn't work on the Verizon one. Can't even try flashing the firmware via Odin because of this.
Have you ever gotten to find a solution to this?
Click to expand...
Click to collapse
The part number on the daughter board must match the replacement. There maybe two US versions... if so they are incompatible.
blackhawk said:
The part number on the daughter board must match the replacement. There maybe two US versions... if so they are incompatible.
Click to expand...
Click to collapse
I do have the SM-G925V (Verizon, 64GB) and SM-G925F (Global, 32GB). Originally, Verizon had a broken screen, a USB issue, and randomly restarts. SM-G925F did have a Knox-tripped mainboard and a faulty daughterboard, but only the 3.5mm jack didn't work.
Swapping only the daughterboards, I was able to use the Global just fine even after flashing the original firmware. The Verizon one despite having an older battery did suffer fewer random restarts and I started using it primarily as a hotspot device. The global one uses a newer battery I ordered online.
Prior to Verizon's factory reset via recovery menu, It had all the original components except the newer battery and the screen from global. I tried a reset because the random restart became even more persistent even while doing nothing. Now, Verizon is stuck, boot loop. I tried swapping even all the original components (older battery, broken screen) just to see if the phone will proceed to the setup screen. It didn't.
Were you able to fix the boot loop issue on your Verizon?
wildcatacu said:
I do have the SM-G925V (Verizon, 64GB) and SM-G925F (Global, 32GB). Originally, Verizon had a broken screen, a USB issue, and randomly restarts. SM-G925F did have a Knox-tripped mainboard and a faulty daughterboard, but only the 3.5mm jack didn't work.
Swapping only the daughterboards, I was able to use the Global just fine even after flashing the original firmware. The Verizon one despite having an older battery did suffer fewer random restarts and I started using it primarily as a hotspot device. The global one uses a newer battery I ordered online.
Prior to Verizon's factory reset via recovery menu, It had all the original components except the newer battery and the screen from global. I tried a reset because the random restart became even more persistent even while doing nothing. Now, Verizon is stuck, boot loop. I tried swapping even all the original components (older battery, broken screen) just to see if the phone will proceed to the setup screen. It didn't.
Were you able to fix the boot loop issue on your Verizon?
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Click to collapse
I know about because I ran into that problem on my N10+ N975U. Apparently there are 2 C port pcb variants. In my case the original pcb was still good so they just put it back in.
So much for preventive maintenance...
blackhawk said:
I know about because I ran into that problem on my N10+ N975U. Apparently there are 2 C port pcb variants. In my case the original pcb was still good so they just put it back in.
So much for preventive maintenance...
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Click to collapse
Sorry, I thought you originally posted the problem. I just noticed it was @TrumpXLV. Nevertheless, thanks for providing some insight. I did try to swap back all the original components on both of the variants, Global and Verizon. Did a factory reset via recovery menu on both, but only the Global one reset just fine and the Verizon one didn't.
I was curious if @TrumpXLV did find a solution. This is the only post I found that described the same issue, the same model. Might have to shelve this phone for now. Was planning to repurpose this phone in some way originally. I'm daily driving S10+ atm.

Poco X3 NFC - Can't access bootloader, fastboot or system (bootloop)

Hi. My close friend has this issue. I'm posting this because she can't figure it out by herself. A month ago, her phone downloaded an update and she installed it. Since then, the phone has restarted by itself without any reason, just random restarts and the frequency of restarts was more frequent with each day. Fast forward to this day and the phone is constantly turning up and shows the POCO logo and restarts by itself. This loop is not ending until the battery is completely dead. When trying to access fastboot or recovery mode, she can get there but only for few seconds (until the device restarts again) which is not enough time to make any changes / factory reset. She did not accessed developer tools in system, so the bootloader is still locked. Holding down power button does nothing. ONE SINGLE UPDATE screwed up whole phone. Can't do ****. There's no SD card or SIM card in the slot. Is there any "hack" to stop the phone from restarting itself? Note when the battery is completely empty and she plugs the charger, the whole nightmare starts again. I'm lost. Did you guys have any ideas what to do? Or is the repair centre only solution? (She cracked glass of the display, i'm not sure if that voids warranty. [it's not glass COVER, it's the glass which is part of the display])
Is this device unlocked? If not, then RMA.
If it is, my best guess is to get the device into recovery (or fastboot?) and immediately connect to PC.
If it holds, leave it there as it will charge, although at much slower rate.
When charged, use TWRP to try to reboot to system.
If it doesn't work, then factory reset.
Sadly, i can not get to recovery because in about 2 seconds the device will reboot. There's literally no time to make any changes - factory reset. Also the device is not unlocked. I hope RMA accept the phone even though it has cracked screen . Thanks for response anyway
Then RMA it is. If you're in EU they'll have to take it, even with the cracked screen.
But does the reboot happen even when connected to PC? Two seconds is enough to plug it in if you're fast...
Yeah, we tried every possible idea we can think of. Pressing the toggle button from different angles with different intensity to make sure it isn't stuck inside, covering up the proximity sensor (yeah makes no sense but even that we tried, lol). Tried with connected to PC as with classical charging brick. No change. Back in those days where smartphones doesn't have unibody construction and you were able to take down the back cover and remove battery it was way simple. Nowadays it's not possible to stop the phone from booting itself until battery is completely empty. My friend says the problem started about month ago, when the phone annouced that there is an update available so she downloaded it and installed it. Before that, there was no problem with the phone whatsoever. Maybe it's caused by some kind of virus but IDK which apps she was using. She didn't have rooted phone not unlocked bootloader in developer tools. Also i googled that it may be caused by "Airtel Thanks" app which she didn't have installed aswell. I will keep this thread updated as what happend to the phone cause i'm also interested what went wrong and to help future users who will struggle with this problem a solution. Thank you.
CaptainFedora, did you solve the problem? I have the same issue...
Yeah, actually. Sorry for not posting the answer although it was definitely her fault. It was the power button being pressed down (which made continuous bootloop). But the button was somehow pressed deep into the phone's body. So complete dissasembly was needed.
Btw. my friend lives in other country so we discussed this problem over internet. If i could have the phone physically with me i would definitely know what was the problem.
Hi.
Yesterday I had the same problem, the device kept restarting every 10 seconds, it didn't even come to any screen besides the first one with the POCO logo in yellow.
Things I tried that did NOT work:
restart
hard restart
fastboot (it did enter the fastboot mode, but only showing the picture of the 2 robots and after 10 seconds restarting again to the POCO logo image)
plug it to power
plug it to computer
After 3 hours of continuous restarting and trying anything I could find in the internet and I could imagine of (except extracting the battery because it seemed complicated and difficult to revert), I tried randomly something that miraculously worked...don't ask me why.
pressing the power button shortly and quickly around 30 times (it might have worked after 10 or 20, but I just kept doing it a little longer
Afterwards it just started as if nothing had happened...doesn't make any sense, but I just wanted to tell you in case you are in a similar situation and desperate to not lose all the images and videos as I was yesterday.

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