Hi, I have a S10e T-Mobile which runs Snapdragon. When i used my phone on May security patch, the phone was okay. I can connect it to my pc without any problem. But yesterday, when i update it from May patch to September security patch then when plug it to my pc, the phone shows only charging. I even try to go to download mode and odin can't recognize the phone as well.
Yeah, yesterday on May patch i plugged my phone once and still okay til i updated my phone to lastest update. Anyone has the same problem?
Update: I changed my phone case and the phone now can connect PC and charging faster than before. Maybe the cheap phone case is the problem.
Update 2: After October patch, the problem now comes back. T-mobile forced me to install so i think after a few week the problem will be gone
Update 2022:The problem now is gone, i tried serveral update and I can't trigger the bug anymore. Thanks everyone.
If it doesn't show on Odin, you're screwed. The only way is to report and wait for an update. Have you considered doing the common steps?
Another USB cable? Another PC? OTG? Fast charging? Port clearance of any obstacles? Reboot? Wipe cache? Factory reset? Safe mode?
Mohamedkam000 said:
If it doesn't show on Odin, you're screwed. The only way is to report and wait for an update. Have you considered doing the common steps?
Another USB cable? Another PC? OTG? Fast charging? Port clearance of any obstacles? Reboot? Wipe cache? Factory reset? Safe mode?
Click to expand...
Click to collapse
Yeah, i try everything like:
- Clean usb C port but it has only some dust and still can't do anything after that
- I have about 5-6 usb C cable and i only use one. The others are all new, i just buy them about 1 month ago. My redmi note 7, redmi 8A... still can connect but not my S10e
- I try other PC but it couldn't recognize my phone
- Disable fast charging but still can't connect
- Reboot, clean system cache, factory reset but nothing changes
Maybe new update just broke the ability to connect usb?
The bug may not affect me much because i use FTP and cloud services but may be for another it'll be a huge problem.
Ga_hap_la_chanh said:
Yeah, i try everything like:
- Clean usb C port but it has only some dust and still can't do anything after that
- I have about 5-6 usb C cable and i only use one. The others are all new, i just buy them about 1 month ago. My redmi note 7, redmi 8A... still can connect but not my S10e
- I try other PC but it couldn't recognize my phone
- Disable fast charging but still can't connect
- Reboot, clean system cache, factory reset but nothing changes
Maybe new update just broke the ability to connect usb?
Click to expand...
Click to collapse
Yeah you're totally screwed. That update was definitely bugged. The only thing you can do is to file a report through Members app and wait for a hotfix.
I got a semi-new device that was working great, on One UI 3.1, but once an update came, I updated the phone, and ever since, the green tint problem showed up.
If I ever bought another Samsung phone, I'll never update it. The only exception is through custom ROMs.
Try this:
1. You basically need to perform hard reset on the phone while S10e is connected to the PC through a USB-C cable
2. To perform the hard reset press POWER + VOLUME DOWN at the same time until system shuts off
3. Now it would either reboot on its own or you would need to reboot yourself
I tried this as my phone was neither charging nor connecting to PC (error about something wrong with my phone's USB)
Ritesh10 said:
Try this:
1. You basically need to perform hard reset on the phone while S10e is connected to the PC through a USB-C cable
2. To perform the hard reset press POWER + VOLUME DOWN at the same time until system shuts off
3. Now it would either reboot on its own or you would need to reboot yourself
I tried this as my phone was neither charging nor connecting to PC (error about something wrong with my phone's USB)
Click to expand...
Click to collapse
Hi, now my phone can connect to pc okay, charging is fast but otg still can't work. I can confirm that otg works fine with my 3 other phones.
When i changed my phone case to a brand one, Ringke, usb now works. I just don't know why
Ga_hap_la_chanh said:
Hi, now my phone can connect to pc okay, charging is fast but otg still can't work. I can confirm that otg works fine with my 3 other phones.
When i changed my phone case to a brand one, Ringke, usb now works. I just don't know why
Click to expand...
Click to collapse
Welcome to the world of Samsung Galaxy phones, amazing hardware with weird software bugs
Ritesh10 said:
Try this:
1. You basically need to perform hard reset on the phone while S10e is connected to the PC through a USB-C cable
2. To perform the hard reset press POWER + VOLUME DOWN at the same time until system shuts off
3. Now it would either reboot on its own or you would need to reboot yourself
I tried this as my phone was neither charging nor connecting to PC (error about something wrong with my phone's USB)
Click to expand...
Click to collapse
I have the same issue on a G970F. Unfortunately the POWER + VOLUME DOWN method didn't work. Am now wondering if there's a hardware issue. My other G970F is fine. Both are running LineageOS 18.1.
Related
Recently we have been getting in stock i997's that are having USB issues connecting to the computer. As always we enable USB debugger and connect to the computer however now the units are going into charge mode a few seconds after connecting to the computer and shutting the device down. Once we disconnect the device from the computer it automatically restarts.
Here is what we have done so far with no luck:
-Enable USB debugging
-Disable USB debugging & enable mass storage
-*#7284# was set to USB=PDA, changed to Modem & back to PDA
-*#9090# Didn't see any relevant options
-Slightly bending the USB port
I don't think it is a hardware issue but a software issue that needs to be configured. Any help would be very much appreciated!!
USB
Get it as stock as you can with software. If the USB still does not connect correctly then it is a hardware issue. There was never a problem in any stock rom with USB connectivity.
Just my thoughts. It may not be the phone but the connection-- Computer, cable, oops,-- or drivers.
I'm facing the same problem !
I too have the same problem very weird tried several time stock have no issue in connection. this issue occur after few days not immediately and no regular pattern so can't say what's going on. right now my phone while put on charge shows charging but when un plug it still have 1% as charge no battery put to charge message shows up, tried with charger, usb to computer.
I also noticed before that charging stops and only come in effect when you pull the battery and plug the cable put the battery it will start the phone automatically and charge start up.
Can't ever put in charge in switch off mode as every time it automatically switch on my phone.
I tried several time these step 1. Go back to stock by heimdall , 2. heimdall kernal flash for red cwm, 3 wipe, format, fix permission 4. flash
couple of days work smoothly then problem reoccurs
Did you try mtp mode like with media player mode
Sent from my SGH-I997 using xda premium
RDomke said:
Get it as stock as you can with software. If the USB still does not connect correctly then it is a hardware issue. There was never a problem in any stock rom with USB connectivity.
Just my thoughts. It may not be the phone but the connection-- Computer, cable, oops,-- or drivers.
Click to expand...
Click to collapse
Thanks RDomke for the reply.
We already flashed UCKD5 with no luck. Would there be anything else we could do? I agree that it may be hardware if stock doesn't work but we have been getting in too many units out of box with this issue. Not saying that it isn't possible to be hardware, just seems like it's something that could be software related.
SOLVED
RDomke said:
Get it as stock as you can with software. If the USB still does not connect correctly then it is a hardware issue. There was never a problem in any stock rom with USB connectivity.
Just my thoughts. It may not be the phone but the connection-- Computer, cable, oops,-- or drivers.
Click to expand...
Click to collapse
RDomke,
Many thanks as we have solved the issue with your advise. The 1st unit we were testing did in fact have a bad usb port. Once properly diagnosed we tested another by flashing it back to stock and then performing a factory reset. Once done issue was solved and worked on many other with same issue.
Today, looking at the storage left i noticed i had only 12.55 instead of ~25 (my N5 is the 32gb model) and i tried to reset the device following a guide. Easy, right?
No.
The device didn't connect to usb, i tried 3 different cables, on 3 different pcs, with and without drivers, uninstalling and reinstalling them, even reinstalling windows on a machine. Nothing.
I thought it could be the OS, so i changed rom(i put on Cataclysm 6.0.1) but the situation was still the same.
I even tried to mount the storage in TWRP but no signal at all.
Not even fastboot. Only charge.
You are my only hope, please help me.
What guide did you follow? A factory reset is not called for yet.
rdmunn said:
What guide did you follow? A factory reset is not called for yet.
Click to expand...
Click to collapse
http://forum.xda-developers.com/google-nexus-5/general/tutorial-how-to-flash-factory-image-t2513701
second post, how to turn back to 32GB.
https://productforums.google.com/forum/m/#!topic/Nexus/6lMKqYYXpXw
here some suggestions on the usb ploblem, didn't work.
I also tried the driver guide from NexusRootToolkit, resulting in a 30 second connection recognized by the phone but not by the PC, a laptop running Win8.1.
i didn't include 3 other threads on XDA that redirected everyone to a common troubleshooting.
While plugged in, swipe down from the top and change usb charging to usb for file transfer.
Is that what you are wanting?
rdmunn said:
While plugged in, swipe down from the top and change usb charging to usb for file transfer.
Is that what you are wanting?
Click to expand...
Click to collapse
There is no signal AT ALL, no choice between charge and MTP, no devices in Device Manager on windows, nothing.
I tried turning on debug usb, no signal.
Tried forcing MTP in developer settings, nothing.
Only one single time i heard the classic windows sound telling me a device was plugged in but there was no phone on file explorer and the phone was only charging.
It's only charging now.
UPDATE: turns out the FLEX connector is the real problem since the screen went full retard and now looks like this http://forum.xda-developers.com/google-nexus-5/help/nexus-5-screen-colorful-static-t2600032
Hello there! I posted in the N00B thread without any success and so am casting a wider net:
I have a rooted phone that's been working well for about 1.5 yrs and all of a sudden it's not able to connect to the computer via USB. It was working fine til about 3 months ago, no new apps or changes to the system as far as I know. It still charges when connecting to the computer but I don't get the prompt to choose the USB mode and the computer doesn't recognize it as any sort of device. I've tried it on several computers that have recognized it in the past without luck (drivers up to date) and have tried different USB cords.
I've gone to USB and developer settings and changed and restored default settings for USB connection as well as toggled a bunch of other settings in that section.
I've wiped the Cache and Davlik Cache several times.
I cleaned out the physical port. Any other thoughts? thanks!
If you are on windows 10 PC, the latest windows updates could be an issue. I faced the same issue with my computer. After rolling back windows update (or may be resetting the PC to default settings) has helped resolve my issue and i could connect my phone again normally. It is nothing to do with your phone as far as i know.
shokod said:
Hello there! I posted in the N00B thread without any success and so am casting a wider net:
I have a rooted phone that's been working well for about 1.5 yrs and all of a sudden it's not able to connect to the computer via USB. It was working fine til about 3 months ago, no new apps or changes to the system as far as I know. It still charges when connecting to the computer but I don't get the prompt to choose the USB mode and the computer doesn't recognize it as any sort of device. I've tried it on several computers that have recognized it in the past without luck (drivers up to date) and have tried different USB cords.
I've gone to USB and developer settings and changed and restored default settings for USB connection as well as toggled a bunch of other settings in that section.
I've wiped the Cache and Davlik Cache several times.
I cleaned out the physical port. Any other thoughts? thanks!
Click to expand...
Click to collapse
You said the drivers were up to date but you didn't say whether you tried completely uninstalling the drivers. If you didn't, uninstall every driver you can find related to the Honor, reboot and plug the phone back in. I'm running the absolute latest version of Windows 10 and have no problem connecting my wife's Honor 8.
gdp1979 said:
If you are on windows 10 PC, the latest windows updates could be an issue. I faced the same issue with my computer. After rolling back windows update (or may be resetting the PC to default settings) has helped resolve my issue and i could connect my phone again normally. It is nothing to do with your phone as far as i know.
Click to expand...
Click to collapse
Thanks for your suggestion - I did try rolling back the update without benefit. Also, to reiterate - this is not being recognized by several computers (including a Mac) and that leads me to believe that it's the phone that's the source of the issue. I don't even get the USB menu (Charging, MTP transfer, debug mode, etc) when I plug it into several different computers.
Tel864 said:
You said the drivers were up to date but you didn't say whether you tried completely uninstalling the drivers. If you didn't, uninstall every driver you can find related to the Honor, reboot and plug the phone back in. I'm running the absolute latest version of Windows 10 and have no problem connecting my wife's Honor 8.
Click to expand...
Click to collapse
Thanks for your reply- I uninstalled all the drivers and still nothing when I plug the phone in, after a reboot. Also, to reiterate - this phone is not being recognized by several computers (including a Mac) and that leads me to believe that it's the phone that's the source of the issue. I don't even get the USB menu (Charging, MTP transfer, debug mode, etc) when I plug it into several different computers.
It may be too obvious but did you try another USB cable? If it's not the cable try this with the default dialer *#*#2846579#*#* then select in background>usb hisuite, connect the cable and see what happens.
Tel864 said:
It may be too obvious but did you try another USB cable? If it's not the cable try this with the default dialer *#*#2846579#*#* then select in background>usb hisuite, connect the cable and see what happens.
Click to expand...
Click to collapse
I have tried different cables but no suggestion is too obvious! My sister in law actually also has an Honor 8 and her cable on my laptop is recognized, so that's what I've been using to troubleshoot with my phone. I did go into that menu you suggested and I tried toggling HiSuite, Manufacture, and Google and exit the menu and still nothing when I connect the cable (other than charging). Thanks
shokod said:
I have tried different cables but no suggestion is too obvious! My sister in law actually also has an Honor 8 and her cable on my laptop is recognized, so that's what I've been using to troubleshoot with my phone. I did go into that menu you suggested and I tried toggling HiSuite, Manufacture, and Google and exit the menu and still nothing when I connect the cable (other than charging). Thanks
Click to expand...
Click to collapse
Have you played with any of the developer options like USB Debugging or USB configuration...... Nevermind, just re-read your original post. I was almost sure the dialer thing would fix it but if a reset won't I'm at a loss. I still don't think that it's a hardware problem but I guess it could be. There are things like wiping the cache partition that I see some folks have used for various problems. That would be an option that wouldn't affect your apps.
When I plugged in the usb cable yesterday morning to my car, android auto did not start. When I came back from work I tried to plug my phone into my computer, but the phone did not show up. Normally you get a notification where you can choose between charging only, file transfer,.... but I don't get this notification.
I already tried to use another pc, another usb cable, tried to do a factory reset, but all with no success. I don't think it is a driver issue, because last week everything was working fine and also when I plug in my OnePlus 5 I immediately get that notification to choose between charging only, file transfer,...
Anyone of you experiencing the same issue or knows what is wrong?
Dries.k said:
When I plugged in the usb cable yesterday morning to my car, android auto did not start. When I came back from work I tried to plug my phone into my computer, but the phone did not show up. Normally you get a notification where you can choose between charging only, file transfer,.... but I don't get this notification.
I already tried to use another pc, another usb cable, tried to do a factory reset, but all with no success. I don't think it is a driver issue, because last week everything was working fine and also when I plug in my OnePlus 5 I immediately get that notification to choose between charging only, file transfer,...
Anyone of you experiencing the same issue or knows what is wrong?
Click to expand...
Click to collapse
Omg yes
I cant figure this out either
Been stressing me out tons
You can set default USB behavior in Developer Options (i.e., which become accessible if you tap About Phone's --> Build Number a bunch of times). If all troubleshooting alternatives become exhausted, I would suggest backing up any important files to an external drive, and flashing a different ROM or possibly using MSM tool to re-flash stock. MSM tool might be more thorough than some other options, so that's what I would do if nothing else solved the issue.
jhofseth said:
You can set default USB behavior in Developer Options (i.e., which become accessible if you tap About Phone's --> Build Number a bunch of times). If all troubleshooting alternatives become exhausted, I would suggest backing up any important files to an external drive, and flashing a different ROM or possibly using MSM tool to re-flash stock. MSM tool might be more thorough than some other options, so that's what I would do if nothing else solved the issue.
Click to expand...
Click to collapse
I tried all the things you have suggested, but unfortunately with no success.
I'm really thinking that it might be a hardware failure...
Dries.k said:
I tried all the things you have suggested, but unfortunately with no success.
I'm really thinking that it might be a hardware failure...
Click to expand...
Click to collapse
One possible option is to try booting PC to some Linux distro live USB and seeing if the PC recognizes the OnePlus 7 Pro. Another option might be booting to TWRP recovery and seeing if the PC can recognize the phone when connected.
jhofseth said:
One possible option is to try booting PC to some Linux distro live USB and seeing if the PC recognizes the OnePlus 7 Pro. Another option might be booting to TWRP recovery and seeing if the PC can recognize the phone when connected.
Click to expand...
Click to collapse
I have literally no experience with Linux ?
But in TWRP recovery PC did not recognize my OnePlus 7 Pro...
Dries.k said:
I have literally no experience with Linux
But in TWRP recovery PC did not recognize my OnePlus 7 Pro...
Click to expand...
Click to collapse
Linux Mint or Ubuntu are pretty friendly.
Linux Mint USB guide:
https://linuxmint-installation-guide.readthedocs.io/en/latest/burn.html
Linux Mint downloads:
https://linuxmint.com/download.php
Ubuntu USB guide:
https://tutorials.ubuntu.com/tutorial/tutorial-create-a-usb-stick-on-ubuntu#0
Ubuntu downloads:
https://ubuntu.com/download/desktop
jhofseth said:
Linux Mint or Ubuntu are pretty friendly.
Linux Mint USB guide:
https://linuxmint-installation-guide.readthedocs.io/en/latest/burn.html
Linux Mint downloads:
https://linuxmint.com/download.php
Ubuntu USB guide:
https://tutorials.ubuntu.com/tutorial/tutorial-create-a-usb-stick-on-ubuntu#0
Ubuntu downloads:
https://ubuntu.com/download/desktop
Click to expand...
Click to collapse
Thank you very much I will look into this when I'm back home from work ?
After trying this without succes, I decides to send my phone for a repair via OnePlus. I filled in the repair form and the next day a UPS guy picked up my phone. A day after, the phone arrived at the service center. The same day the phone was repaired (replaced USB fpc) and send back to my home. So basically in 3 days my phone was repaired free of charge. I have to say I'm very happy with the service OnePlus gives! ??
Dries.k said:
When I plugged in the usb cable yesterday morning to my car, android auto did not start. When I came back from work I tried to plug my phone into my computer, but the phone did not show up. Normally you get a notification where you can choose between charging only, file transfer,.... but I don't get this notification.
I already tried to use another pc, another usb cable, tried to do a factory reset, but all with no success. I don't think it is a driver issue, because last week everything was working fine and also when I plug in my OnePlus 5 I immediately get that notification to choose between charging only, file transfer,...
Anyone of you experiencing the same issue or knows what is wrong?
Click to expand...
Click to collapse
I had this problem and I just turned off USB debugging from developer options and it immediately connected after restarting my device and my car. Hope this helps!
clifton56 said:
I had this problem and I just turned off USB debugging from developer options and it immediately connected after restarting my device and my car. Hope this helps!
Click to expand...
Click to collapse
Thanks but it's already fixed. I sent the to OnePlus repair center and they replaced the USB fpc. The service OnePlus gives was really good, My phone was repaired in only 3 days ?
The dash cables also go bad and are very sensitive. Sometimes they still charge but no data connectivity.
As the title states, my phone is no longer being recognized by my computer when I plug it in. I've tried multiple cables, multiple ports on the computer, both ports on the phone, factory resetting the phone, uninstalling and re-installing drivers on my computer, booting to Ubuntu so I wouldn't need to worry about drivers. Nothing has worked. I'm not even getting the USB prompt on my phone when I plug it in. It DOES charge but I'm not able to transfer files, adb or anything. ASUS wants me to send the phone in but I don't want to go who knows how long without my phone, plus I don't think it's right that I have to pay to ship it when it's their phone that is ****ting the bed. Could anyone PLEASE help me? Thanks.
Maximus from the 915 said:
As the title states, my phone is no longer being recognized by my computer when I plug it in. I've tried multiple cables, multiple ports on the computer, both ports on the phone, factory resetting the phone, uninstalling and re-installing drivers on my computer, booting to Ubuntu so I wouldn't need to worry about drivers. Nothing has worked. I'm not even getting the USB prompt on my phone when I plug it in. It DOES charge but I'm not able to transfer files, adb or anything. ASUS wants me to send the phone in but I don't want to go who knows how long without my phone, plus I don't think it's right that I have to pay to ship it when it's their phone that is ****ting the bed. Could anyone PLEASE help me? Thanks.
Click to expand...
Click to collapse
If your phone won't connect to the computer using the USB cable, then the FIRST thing most people do you've done, which is switch cables and rebooting the phone (factory reset is extreme but you did that also).
The second thing most people do is install the manufacturer's drivers, which you also did.
The third thing you can do though, is connect the phone to the computer WITHOUT the USB cable (i.e., over Wi-Fi) because that will work even if your phone port is broken and even if the USB cables are bad and even if the drivers aren't on the computer.
Below are screenshots of just some of the ways to connect the phone to the computer over Wi-Fi without any cables, and if you want, you can follow one of my tutorials on the subject.
Hope this helps.
GalaxyA325G said:
If your phone won't connect to the computer using the USB cable, then the FIRST thing most people do you've done, which is switch cables and rebooting the phone (factory reset is extreme but you did that also).
The second thing most people do is install the manufacturer's drivers, which you also did.
The third thing you can do though, is connect the phone to the computer WITHOUT the USB cable (i.e., over Wi-Fi) because that will work even if your phone port is broken and even if the USB cables are bad and even if the drivers aren't on the computer.
Below are screenshots of just some of the ways to connect the phone to the computer over Wi-Fi without any cables, and if you want, you can follow one of my tutorials on the subject.
Hope this helps.
Click to expand...
Click to collapse
Would I still be able to adb using the wifi method? My main issue is trying to remove the old Google Pay app. Which I'm unable to unless it's through adb.
Just an update. I was, in fact, able to run adb commands while connected using wi-fi. Thank you @GalaxyA325G for your input.
GalaxyA325G said:
If your phone won't connect to the computer using the USB cable, then the FIRST thing most people do you've done, which is switch cables and rebooting the phone (factory reset is extreme but you did that also).
The second thing most people do is install the manufacturer's drivers, which you also did.
The third thing you can do though, is connect the phone to the computer WITHOUT the USB cable (i.e., over Wi-Fi) because that will work even if your phone port is broken and even if the USB cables are bad and even if the drivers aren't on the computer.
Below are screenshots of just some of the ways to connect the phone to the computer over Wi-Fi without any cables, and if you want, you can follow one of my tutorials on the subject.
Hope this helps.
Click to expand...
Click to collapse
i click on tutorials but it link to nothing. im having issues with my Rog 5 with signal getting drop since my last update. my pc doesnt respond to usb and my phone doesn't show any sign of connections to pc at all while being plug.
ZeroKo0 said:
i click on tutorials but it link to nothing. im having issues with my Rog 5 with signal getting drop since my last update. my pc doesnt respond to usb and my phone doesn't show any sign of connections to pc at all while being plug.
Click to expand...
Click to collapse
Not sure what to tell you about your signal dropping, but
is the video I used to finally use adb via WiFi.
Have you tried clearing the adb authorizations (in developer options) with the phone disconnected and then connecting? Sometimes a change can trigger the phone to stop recognizing the computer as allowed without treating it as a new connection.
twistedumbrella said:
Have you tried clearing the adb authorizations (in developer options) with the phone disconnected and then connecting? Sometimes a change can trigger the phone to stop recognizing the computer as allowed without treating it as a new connection.
Click to expand...
Click to collapse
Yeah, I had tried that already as well.
Maximus from the 915 said:
Yeah, I had tried that already as well.
Click to expand...
Click to collapse
Sounds like you're stuck with WiFi or the repair then.