Call issues, need help or advice. - Google Pixel 4a Questions & Answers

Device:
Pixel 4a (no 5G)
Android 11
My issue is:
If I talk to someone (call) it transfer just the "voice" the noise between is cutted out, so its like muted between spoken words.
Its not an good thing!
The issue is that it is just awful to call someone actually its not possible to talk, the beginning of each sentence is "broken" and its like half word then mute, so i have to ask again... and so on.
I tested diffrent things:
Call over LTE
Call over WiFi
Call with Heatset (wired)
Call with Bluetooth Headset
Call without headset
Its always the same nonsense, so I assume its some Android problem, setting maybe.
Can someone help please?
Thanks

Related

[PROB] Bluetooth issue on the fuze- can't hear incoming caller

I asked this in the Raphael Software area, but I'm posting it here as it really isn't a software that someone made..
OK, I'm pretty sure BT worked on the phone. Now, any time I answer from a BT device, the incoming caller is muted. He can hear me, I can't hear him.
If I transfer the caller to the phone (which btw I can hear him on the phone) and back again to the BT device, I can then hear him. If I answer the incoming call from the phone buttons, I can hear the caller on my BT device.
I must've spent like 30 calls to my phone (I'm ticked as I'm sure each one counted on my minutes) thinking of different ways to fix this.
I thought it was my BT headset, but it works on my Tilt. So I tried it in my car BT. It can't hear the caller either. So something is wrong.
Here's how I COULD fix it:
If I turn off MS Voice Command "announce incoming calls" my phone itself will play my ringtone while I hear a beep tone in my BT earpiece. If I answer it form my headset, it works!
UPDATE:
I had my unit bloat free by following the "How to skip the bloat! (Fuze)" thread. I did another HARDREST and did the same bloatfree. Right off the bat, I synced my BT and I can't hear the incoming caller. Something is messed up.
One other person has this issue so far. Can anybody else check it? Voice Command is one of the best things there is for this phone. Just make sure its checked to announce incoming calls. Don't worry if you don't hear the incoming call being announced(you might hear a bell sound behind your normal ringtone) as thats a different issue you'll get untill you patch it. Just answer the call from the headset and see if you can hear the incoming caller.
Same Deal
I'm having the same problem. I just unchecked the 'announce incoming calls' and we'll see how that works. I'm on a work conference call so I can't try it till later.
it should work with it unchecked, but that defeats one of the best features on the voice command. Another thing, if you have ring&vibrate set, it you uncheck that feature, the phone will ring and vibrate. so other people around you will know your phone is ringing. In a library, I liked to use the announce feature because my ear piece would ring but the phone would only vibrate.
Here is what worked for me today -and I have been on the verge of sending the phone back to ATT...
1. I deleted all my pairings
2. I paired my JawBone2 first
3. Then, I paired my Plantronics A2DP thing (I had paired this one first before because I had it with me when the phone arrived in the office).
Funny thing: First time I paired my Plantronics 855 I got 2 options under "Advanced" at the end of the pairing procedure: 1. "Stereo Headset" 2. "Handsfree" I checked both. When I re-paired (after pairing with the JB2) I only got the "Stereo" option (which I checked). So now, all works fine. I can hear folks at the other end on either headset (actually, I have added a V1 as well) regardless of whether I or they initiated the call.
We'll see what the future brings here. But, for today, this is working.
I tried hard resets. Still no go.grrr... I dunno about you, but it just drains me to redo all my contracts and settings on the phone after every hardreset.
Hopefully your BT will stay working. Someone else here reported that it worked then stoped working after a while.
I have the same issue called HTC support last week and they where able to replicate this issue. If more people call HTC they may fix this problem faster.
I called ATT about it. Not aware. Of course they tried it and worked. It seems to be random on when it quits working. I know mine worked for a while. I just don't know what caused it to quit. And now that it did quit working, I can't get it to transmit the incoming caller to my BT. He can hear me though.
If it wasn't an hour job to restore it back to the way it was, I would hard reset it again. Tired to that at the moment.
I'm having the same issues on my Fuze. I unchecked 'announce incoming caller' and now it works just like my previous phone. My question is, what does announce incoming call actually do? Is it supposed to say who is calling through the bluetooth headset?
I too have this issue in my car (I haven't tried it yet with regular headsets, but I imagine the result would be the same). I have made the tweaks to the registry to get the Fuze to announce incoming calls, but the announcement is so soft, I can hardly hear it. I also have the issue of not being able to hear the person calling me (outgoing calls are fine).
I just did some experimenting and was wondering if others can duplicate this.
With Announce incoming calls on, when a call comes in and you answer it with the button on the headset (or the answer button in the car), you can't hear the person on the other end even though they can hear you.
Now try having an incoming call answered by hitting the Answer button on the phone itself (I only tried it with the on-screen Answer button, I didn't try it with the phone's hard button). You can now hear the person on the other end and they hear you. I was able to duplicate this numerous times.
Same issues...
With Announce Caller on in Voice Command, I cannot hear the caller if answering via the bluetooth headset. I'm not even sure it's is announcing the caller, but the custom ringtone is playing. If during the call you switch off the handsfree (via phone menu), then turn it back on, you can once again hear the caller.
If I turn off the Announce Caller function in Voice Command, I only get beeps in the headset, but I can hear the caller.
AT&T Fuze
Yes. I'll say the callers name if its in your contacts, or it'll say the phone number if it isn't. real helpful if you don't want to take out your phone.
DaRealGMan said:
I'm having the same issues on my Fuze. I unchecked 'announce incoming caller' and now it works just like my previous phone. My question is, what does announce incoming call actually do? Is it supposed to say who is calling through the bluetooth headset?
Click to expand...
Click to collapse
Err isn't that was I said in the original post? I mean about how its answering from the BT device that causes the incoming caller to be muted.
jglev said:
I too have this issue in my car (I haven't tried it yet with regular headsets, but I imagine the result would be the same). I have made the tweaks to the registry to get the Fuze to announce incoming calls, but the announcement is so soft, I can hardly hear it. I also have the issue of not being able to hear the person calling me (outgoing calls are fine).
I just did some experimenting and was wondering if others can duplicate this.
With Announce incoming calls on, when a call comes in and you answer it with the button on the headset (or the answer button in the car), you can't hear the person on the other end even though they can hear you.
Now try having an incoming call answered by hitting the Answer button on the phone itself (I only tried it with the on-screen Answer button, I didn't try it with the phone's hard button). You can now hear the person on the other end and they hear you. I was able to duplicate this numerous times.
Click to expand...
Click to collapse
Yup. That's the issue. It's only if you have VC to announce the incoming caller on, and you answer the the incoming call from the BT device.
DerralVL said:
With Announce Caller on in Voice Command, I cannot hear the caller if answering via the bluetooth headset. I'm not even sure it's is announcing the caller, but the custom ringtone is playing. If during the call you switch off the handsfree (via phone menu), then turn it back on, you can once again hear the caller.
If I turn off the Announce Caller function in Voice Command, I only get beeps in the headset, but I can hear the caller.
AT&T Fuze
Click to expand...
Click to collapse
starstreak said:
Yes. I'll say the callers name if its in your contacts, or it'll say the phone number if it isn't. real helpful if you don't want to take out your phone.
Click to expand...
Click to collapse
that's what I thought. But even when the announce option is checked, I don't hear anything except ringing on my bluetooth headset.
That's a different issue. But fixable. Do a search for microsoft voice command call announcement.
starstreak said:
I dunno about you, but it just drains me to redo all my contracts and settings on the phone after every hardreset.
Click to expand...
Click to collapse
Are you serious? Have you tried to back up your PIM info with the Sprite Backup that AT&T includes free on the phone? Or even sync it with your desktop?
Err yes. But when it didn't fix the BT issue, I had to hard reset. And resyncing to the computer takes a while, so is trying to redo all the edits you previously made before the issue happened that forced a hard reset.
motionmind said:
Are you serious? Have you tried to back up your PIM info with the Sprite Backup that AT&T includes free on the phone? Or even sync it with your desktop?
Click to expand...
Click to collapse
I just got off with HTC support as well. The other poster that talked to the guy that confirmed it. That tech said he could get it work on the phone itself but not using BT. They have sent some thing to MS to try and get a hotfix for it. Once they get it they will post under the support for the Fuze.
Right now no fix for it.
Does anyone know if there has been a fix to this? On my fuze if I make a call with by BT headset I can't hear the caller when they answer.
are you guys answering the phone on your handset or on your phone? because if you answer a call with bluetooth paired on your phone directly the sound will come out of the phone's earpiece. if you answer the call on your bluetooth headset's answer/hang up button then the sound will come through the headset.

[Q]Incoming Call Waiting Kills All Audio...UPDATE! "Viber" was the problem

Or is it just me?
While on a call, a incoming call renders all audio on both calls dead. Regardless if you answer, ignore or let go to VM, neither person can no longer hear any audio.
I have tried this in many different scenarios. I am using T-Mobile in the NYC area.
If anyone else is experiencing this, please respond.
UPDATE!!!!!
The "Viber" app I installed was the cause of the problem. Once I uninstalled it immediately fixed the problem.
me too.
Hi, I have the exact same problem. It is quite frustrating.
The only work around I have found so far is to go in to call settings -->additional settings and turn off call waiting. Which is also kind of annoying.
Does anyone have a more elegant solution? (like having the incoming call sound a beep instead of taking over my entire call and rendering the phone useless!)
zyoeva said:
Hi, I have the exact same problem. It is quite frustrating.
The only work around I have found so far is to go in to call settings -->additional settings and turn off call waiting. Which is also kind of annoying.
Does anyone have a more elegant solution? (like having the incoming call sound a beep instead of taking over my entire call and rendering the phone useless!)
Click to expand...
Click to collapse
hi
and Asslam o Alykum
here is same problem
i have samsung galaxy i9000 if calling via viber incoming voice is well
But out going voice is no this just for me or this is a problem in the settings,
kindly help me expert

[Q] Problem in playing an audio in an active call

Hi everyone,
First of all I am a new comer in the world of android and new to this forum. So I need guidance from experienced people like you guys.
I was trying to make an Auto Answering Machine in android. When there is an incoming call, the application should receive it and play an welcome message to the caller. I know its not possible to play the audio message in call stream. So my idea was to play the audio in loudspeaker, thinking that it'll be picked up by the microphone and the caller will hear it.
The problem is the microphone doesn't pick the sound from the speaker whereas at the same time it picks all other sounds from other sources. Hence the caller can't hear the welcome message. I didn't know what was the reason and after lot of searching I found out that it was due to "Echo cancellation" technique used in telephony, which is used to remove similar patterns. For example, when the receiver intentionally want to speak in loudspeaker, the speaker voice should not get propagated to the caller. Hence the technique of "Echo Cancellation" is used.
So my question is, is there any way I can overcome my situation? Can I stop the echo cancellation or any other techniques? I would really appreciate any kind of help.
I have the same problem

T-Mobile Z3 (D6616) Speaker phone not working

Hello,
Recently I noticed that when I put a call on speaker, I can hear just fine, but the person on the other end can't hear me at all, and in some cases report a loud, windy noise. I don't understand what's causing this, as the normal phone works fine, the microphone records my voice clearly when using a voice recorder, and the video camera records sounds flawlessly.
Could this be an issue with the network? Or does the speakerphone use a separate microphone? Maybe the phone's hardware/software?
festizzio said:
Hello,
Recently I noticed that when I put a call on speaker, I can hear just fine, but the person on the other end can't hear me at all, and in some cases report a loud, windy noise. I don't understand what's causing this, as the normal phone works fine, the microphone records my voice clearly when using a voice recorder, and the video camera records sounds flawlessly.
Could this be an issue with the network? Or does the speakerphone use a separate microphone? Maybe the phone's hardware/software?
Click to expand...
Click to collapse
I have the same issue with a brand new Z3 from Tmobile as well. Guess what, so does my wife who ordered one on the same day!
The issue we have is that if you switch the phone to speakerphone, there's this crazy background noise that makes hearing someone completely impossible. I read on a different forum that the fix is to go to SETTINGS/CALL SETTINGS/ and turn off the Microphone Noise Canceler. While that does drop the noise out completely, the lack of a noise canceler means the other person can now hear themselves talking when on the phone with you.
I also tried another setting someone recommended which is called CLEAR+, but that sadly didn't have any effect at all.
Anyone else figured this out?
I know this post is old but I seem to have the same problem (minus the noise you guys describe). During an in ear call, the conversation is crystal clear both ways, it is when i place the call on speaker that the other end cannot hear me.
Searching for a solution, I came up with two (some say the OK GOOGLE works perfect, while for others it has no impact).
I have tried the OK Google 'fix' unfortunately, this did not work on my handset. Google app > Settings > Voice > OK Google Detection (switch off)
What seemed to "help" (didn't really fix the problem though) is going into Google Music app > Equalizer > Mic sensitivity > High
While the person on the other end can now hear me, it seems my voice is not too crisp and clear. Not sure what else to do in order to get the mic to work properly over speaker.

Bad Call Quality/Volume on LG G3 D850, any fix?

Initial Title: Disabling Voice Privacy Option on LG G3 D850, how?
Hello mates .
Call Quality and Volume are not being good so far, and i saw people saying to turn off "Voice enhancement, Noise Suppression, and Voice Privacy", well the thing is... Where's Voice Privacy option in this model? :S, is there any way to make it visible by changing anything on build.prop or other file? "just like when on build.prop we change the line ro.build.target_operator from "ATT" to "OPEN" and more options become visible on the network options just like being able to choose between 2g/3g/4g, that by default is a hidden option in this model".
Don't think it's faulty device because hearing music on the in-call speaker is working without problems, and recording voice is also good.
Please help me, it's frustrating having a phone BAD in Phonecalls .
Best Regards
----------------------------------------------------------------------------------------------------------------------------------------------
Update
Title: Bad Call Quality/Volume on LG G3 D850, any fix?
Messing around a little bit more i found out how to add Voice Privacy Option on D850, but i don't recommend because it's useless, that option is only on CDMA mode and as D850 doesn't have CDMA you can be sure that just like happened to me your SIM won't be recognized anymore on your phone and you'll have to factory reset/full wipe all, so Forget it really!
About the bad quality/volume on calls, since front speaker hears good on listening to music and recording voice, maybe a software or hardware problem "in Kit Kat i noticed it was worse than Lollipop" but even on Lollipop quality and Volume are still bad, so i wanna ask you: any fix for this bad call quality?, and: what is the name of the object on smartphones, that works like an antenna for the calls?, because maybe it can be a faulty piece being fixable by replacing with a new one.
Best Regards
Crazy Seed said:
Hello mates .
Call Quality and Volume are not being good so far, and i saw people saying to turn off "Voice enhancement, Noise Suppression, and Voice Privacy", well the thing is... Where's Voice Privacy option in this model? :S, is there any way to make it visible by changing anything on build.prop or other file? "just like when on build.prop we change the line ro.build.target_operator from "ATT" to "OPEN" and more options become visible on the network options just like being able to choose between 2g/3g/4g, that by default is a hidden option in this model".
Don't think it's faulty device because hearing music on the in-call speaker is working without problems, and recording voice is also good.
Please help me, it's frustrating having a phone BAD in Phonecalls .
Best Regards
Click to expand...
Click to collapse
It was be under calling or phone under settings. And depends on what you mean by bad call quality. That normally is an issue with the mic or network issue
Sent from my iPhone using Tapatalk
hyelton said:
It was be under calling or phone under settings. And depends on what you mean by bad call quality. That normally is an issue with the mic or network issue
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
Thanks for answering.
Yes but the thing is that the Option Voice Privacy seems to be a not 'visible' setting on this model "just like the changing 2g/3g/4g Network, but was visible after changes in build.prop" :S.
Bad quality - It should be more clear, loud, and it seems like it's trying to suppress noise even without that option activated".
Network has maximum signal, and mic records well on Voice Recording so it should do fine also on calls i think :S.
PS: also heard about Hd Voice and presets on phonecalls, where's those options at in this model?.

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