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Does Samsung know they sold Gear S2's in the USA?

We're going on 2 months since other countries and markets received updates addressing the "screen on time" and "lack of weather updates". What gives Samsung??? Why are you ignoring the SM-R732 R732XXU2AOJ3 models??? :crying:

R730TUVU1AOL3... I got that from T mobile 3-4 weeks ago. Do you have a Great s2 or Gear s2 3g?
Sent from my SM-N910P using Tapatalk

cyko said:
We're going on 2 months since other countries and markets received updates addressing the "screen on time" and "lack of weather updates". What gives Samsung??? Why are you ignoring the SM-R732 R732XXU2AOJ3 models??? :crying:
Click to expand...
Click to collapse
Maybe they have not yet updated the SM-R732's (non-3g) in the U.S. because they are simply a huge bureaucratic global corporation where one part doesn't know what the other parts are doing. But the U.S. is also one of the few markets that have been offering the 3G versions at all, so it could be that they need (or want) to roll out specific updates for the S2s tied to carriers (Verizon, AT&T, etc.) that fix issues peculiar to the 3G versions (e.g., battery life) before they roll out the update for the non-3Gs.
Another possibility is that they're about to release the Samsung Pay update that enables the NFC capabilities, and so those of us in the U.S. will leapfrog the modest update that people started getting back in November. One can hope.

NinjaMom said:
R730TUVU1AOL3... I got that from T mobile 3-4 weeks ago. Do you have a Great s2 or Gear s2 3g?
Sent from my SM-N910P using Tapatalk
Click to expand...
Click to collapse
I have the Gear S2, you know, the one that came out BEFORE your T-Mobile 3G. Nice of Samsung to update the carrier models and completely ignore the early adopters that didn't want 3G.

tstreete said:
Maybe they have not yet updated the SM-R732's (non-3g) in the U.S. because they are simply a huge bureaucratic global corporation where one part doesn't know what the other parts are doing. But the U.S. is also one of the few markets that have been offering the 3G versions at all, so it could be that they need (or want) to roll out specific updates for the S2s tied to carriers (Verizon, AT&T, etc.) that fix issues peculiar to the 3G versions (e.g., battery life) before they roll out the update for the non-3Gs.
Another possibility is that they're about to release the Samsung Pay update that enables the NFC capabilities, and so those of us in the U.S. will leapfrog the modest update that people started getting back in November. One can hope.
Click to expand...
Click to collapse
One things for sure - Samsung is ignoring their S2 customer base in the US. No update, no discussion, no acknowledgement at all. I will reconsider my next Samsun purchase if this is their customer service standard.
---------- Post added at 12:47 PM ---------- Previous post was at 12:02 PM ----------
cyko said:
We're going on 2 months since other countries and markets received updates addressing the "screen on time" and "lack of weather updates". What gives Samsung??? Why are you ignoring the SM-R732 R732XXU2AOJ3 models??? :crying:
Click to expand...
Click to collapse
I got the weather update to work by using the stock weather on my Note 4. Now it updates as it should. If you don't have a Samsung phone or if you've rooted I don't know if it'll work. I had to delete all the other weather apps though and I liked Transparent Weather. But if I'm using the Gear to get weather then I don't really need my phone that much.

I wonder if it is possible to "hide" a phone behind European proxy and try to update watch? Maybe sim card needs to be removed in case phone checking for location even with wifi on.

rogerperk said:
One things for sure - Samsung is ignoring their S2 customer base in the US. No update, no discussion, no acknowledgement at all. I will reconsider my next Samsun purchase if this is their customer service standard.
---------- Post added at 12:47 PM ---------- Previous post was at 12:02 PM ----------
I got the weather update to work by using the stock weather on my Note 4. Now it updates as it should. If you don't have a Samsung phone or if you've rooted I don't know if it'll work. I had to delete all the other weather apps though and I liked Transparent Weather. But if I'm using the Gear to get weather then I don't really need my phone that much.
Click to expand...
Click to collapse
Well, back to not updating. How weird is that? Gotta get this fixed, Samsung. Assuming, of course, there actually IS an update out there. Somewhere. Maybe.

Just got all excited! Had an update for my S2 and did the install. Nope. Still the same old AOJ system on the watch. I"m hatin' me some Samsung right now. Anyone else get that today? Any idea what it is??
AND I lost all but 2 of my watch faces even though I backed them up. This sort of poor coordination and customer support is unacceptable.

rogerperk said:
Just got all excited! Had an update for my S2 and did the install. Nope. Still the same old AOJ system on the watch. I"m hatin' me some Samsung right now. Anyone else get that today? Any idea what it is??
AND I lost all but 2 of my watch faces even though I backed them up. This sort of poor coordination and customer support is unacceptable.
Click to expand...
Click to collapse
It is an update to the app itself (Gear Manager, Plugin) and not the software update. This is what we've been getting since the devices launched.

gire.prasad said:
It is an update to the app itself (Gear Manager, Plugin) and not the software update. This is what we've been getting since the devices launched.
Click to expand...
Click to collapse
I figured. I got one a couple months ago too. Any idea what it does? Besides delete my existing stuff?

rogerperk said:
I figured. I got one a couple months ago too. Any idea what it does? Besides delete my existing stuff?
Click to expand...
Click to collapse
It just shows you the battery left on your S2 in the app. It is present under software update menu.
Link: http://samsung.hdblog.it/2016/01/25/Nuovo-aggiornamento-per-Samsung-Gear-Manager/

gire.prasad said:
It just shows you the battery left on your S2 in the app. It is present under software update menu.
Link: http://samsung.hdblog.it/2016/01/25/Nuovo-aggiornamento-per-Samsung-Gear-Manager/
Click to expand...
Click to collapse
Great. Cuz I really needed that. Oh well. I'll keep waiting.

rogerperk said:
One things for sure - Samsung is ignoring their S2 customer base in the US.
Click to expand...
Click to collapse
You're in for a rude awakening if you think the Gear S2 is going to receive regular or frequent updates in the U.S. or anywhere else. The Gear S on AT&T never received an update the rest of the world received months earlier and only got one stability update from its original launch s/w.
Samsung typically gets their watches stable and leaves them there moving on to the next watch for any additional features. All Gear S2's will probably receive two or three updates then die there. Carrier versions may get fewer depending on each carrier's mood. We'll get Samsung Pay and that might require an OS update on the watch but if history repeats itself that'll be it. The Gear S3 will be out a year-ish after the S2 and will have features and enhancements that won't be passed down. That's just the way it is.
P.S. - I knew this coming from two previous Gear's and bought it anyway.

BarryH_GEG said:
You're in for a rude awakening if you think the Gear S2 is going to receive regular or frequent updates in the U.S. or anywhere else. The Gear S on AT&T never received an update the rest of the world received months earlier and only got one stability update from its original launch s/w.
Samsung typically gets their watches stable and leaves them there moving on to the next watch for any additional features. All Gear S2's will probably receive two or three updates then die there. Carrier versions may get fewer depending on each carrier's mood. We'll get Samsung Pay and that might require an OS update on the watch but if history repeats itself that'll be it. The Gear S3 will be out a year-ish after the S2 and will have features and enhancements that won't be passed down. That's just the way it is.
P.S. - I knew this coming from two previous Gear's and bought it anyway.
Click to expand...
Click to collapse
No doubt. Luckily I like the watch, even with one or two things off. What I don't like is being ignored so when I do buy again I'll probably go Moto and HTC.

BarryH_GEG said:
You're in for a rude awakening if you think the Gear S2 is going to receive regular or frequent updates in the U.S. or anywhere else. The Gear S on AT&T never received an update the rest of the world received months earlier and only got one stability update from its original launch s/w.
Samsung typically gets their watches stable and leaves them there moving on to the next watch for any additional features. All Gear S2's will probably receive two or three updates then die there. Carrier versions may get fewer depending on each carrier's mood. We'll get Samsung Pay and that might require an OS update on the watch but if history repeats itself that'll be it. The Gear S3 will be out a year-ish after the S2 and will have features and enhancements that won't be passed down. That's just the way it is.
P.S. - I knew this coming from two previous Gear's and bought it anyway.
Click to expand...
Click to collapse
Well - the rest of the world has received TWO UPDATES to their S2 and the Carriers have at least received one update since I got mine in December. I don't necessarily expect frequent updates, but when the rest of the world gets 2 updates and I've YET to receive 1 of them, it gets EXTREMELY FRUSTRATING. Between this and almost NO APPS, can't say I'll think about the S3!!

bdtnrp said:
Well - the rest of the world has received TWO UPDATES to their S2 and the Carriers have at least received one update since I got mine in December. I don't necessarily expect frequent updates, but when the rest of the world gets 2 updates and I've YET to receive 1 of them, it gets EXTREMELY FRUSTRATING. Between this and almost NO APPS, can't say I'll think about the S3!!
Click to expand...
Click to collapse
You must not have done a lot of research. You buy a Gear for its advanced capabilities when paired with a late model Samsung phone. Third party apps have always been thin and that'll most likely continue. The core apps are strong. All smartwatches, especially those that need to be tethered, are a solution looking for a problem. At least the S2 is comfortable and stylish at doing what it does.

Samsung Gear New Update: YouTube Notifications

Hello, not sure if this is old news but just noticed that after an update, my Gear S3 started receiving YouTube notifications. My life is complete now haha :laugh:

jonidog said:
Hello, not sure if this is old news but just noticed that after an update, my Gear S3 started receiving YouTube notifications. My life is complete now haha :laugh:
Click to expand...
Click to collapse
Yeah it's there now good times are here again!!

I just got the update last night. I'm on T-Mobile. Any other new additions included in this update?
I was really hoping to get rid of the required PIN for Samsung Pay. Annoying to have to constantly enter it if I'm not wearing my watch super tightly all the time. Might just abandon Samsung Pay on my watch and just use it on my phone from now on...

pieces of cake said:
I just got the update last night. I'm on T-Mobile. Any other new additions included in this update?
I was really hoping to get rid of the required PIN for Samsung Pay. Annoying to have to constantly enter it if I'm not wearing my watch super tightly all the time. Might just abandon Samsung Pay on my watch and just use it on my phone from now on...
Click to expand...
Click to collapse
The new update allows you to set the pin for payment only. I think the settings menu changed a little bit, not noticing other major changes.
Sent from my SM-G955F using Tapatalk

The update from T-Mobile states that VoLTE was added, a patch for the BlueBorne security issue was added and "Samsung Value Pack 1" was added. I have tried, with no luck finding out what this Value Pack 1 contains. I assume it is different than the Value Pack from April.
That being said, I notice no differences in UI, Settings UI or widgets.

can't update to tizen 3.0

ive read from a couple of webpages that gear s3 has received tizen 3.0 but i press update in the gear app to update mine and it says is up to date but the version its has is 2.3.2.4, any suggestions?

Wait...
Samsung removed ALL Tizen 3 updates for now... tooooo much bugs.
Code:
CQK3
and
CQK6
This means SM-R760 AND SM-R770...
For SM-R765 or SM-R775 NEVER public released yet...
No idea how long Samsung need for bugreduced Version...
Maybe weekS...
Best Regards

Thanks

Is it confirmed that no more users can get the update?? So basically rollout has stopped??

This explains why my replacement watch that I got yesterday kept saying it is up-to-date.

If rollout has stopped then samsung is finally working on a fix for battery woes. Although a friend of mine conformed me that he got update on Sunday morning..here in Pakistan. Not sure if updates are still coming through in some regions he is good so far in last 8 to 10 hrs as he resrt right after update

http://fota-cloud-dn.ospserver.net/firmware/PAK/SM-R760/version.xml
http://fota-cloud-dn.ospserver.net/firmware/PAK/SM-R770/version.xml
Pakistan with Sales Code PAK is also back to:
Code:
BQC5
No CQK2 nor CQK6...
No idea how long they need for the 20 MB Fix...
Best Regards

Samsung will take ages
---------- Post added at 12:57 PM ---------- Previous post was at 12:55 PM ----------
They would have done some QA first. It is the best watch in market leaving this update in trash. May be ..the update comes before 2018

https://www.sammobile.com/news/revised-tizen-3-0-update-for-gear-s3-rolling-out-now
Rollout started again?? Can someone confirm....

I got the update notification, but I haven't installed it yet; I'm waiting to see if this version screws up everybody's watch like the last version did.

Avail211 said:
I got the update notification, but I haven't installed it yet; I'm waiting to see if this version screws up everybody's watch like the last version did.
Click to expand...
Click to collapse
What's your csc?? Country

papubhai said:
https://www.sammobile.com/news/revised-tizen-3-0-update-for-gear-s3-rolling-out-now
Rollout started again?? Can someone confirm....
Click to expand...
Click to collapse
It is started but they announced that it would be a staged rollout and the initial stage would be limited.

I have yet to see a new csc..even version of new update

So I picked up an S3 from the Mrs for Xmas
And apparently it's on Tizen 3.0.0.1.... but I'm not sure if this is a good thing or not? Have they paused this update due to battery issues?
I can't tell yet as it's brand new but I have most of the settings turned off (AOD, heartrate etc) and apparently it's got 2 days in it. Perhaps cos I've been messing with it so much. Maybe on everyday wear it'll be better. Time will tell.
My firmware version is R760XXU2CQK3.

Cqk3 id s nightmare..for battery

papubhai said:
What's your csc?? Country
Click to expand...
Click to collapse
USA

Wel.usa has the update already.
Csc XSA is the lucky one

Tizen 3.0 update now live....

Moots23 said:
So I picked up an S3 from the Mrs for Xmas
And apparently it's on Tizen 3.0.0.1.... but I'm not sure if this is a good thing or not? Have they paused this update due to battery issues?
I can't tell yet as it's brand new but I have most of the settings turned off (AOD, heartrate etc) and apparently it's got 2 days in it. Perhaps cos I've been messing with it so much. Maybe on everyday wear it'll be better. Time will tell.
My firmware version is R760XXU2CQK3.
Click to expand...
Click to collapse
I've just got a Frontier and it's also on 3.0.0.1, I'm in the UK. I've manually checked for updates and there's non available. I must be on the latest version?

papubhai said:
Wel.usa has the update already.
Csc XSA is the lucky one
Click to expand...
Click to collapse
Im TMob LTE. Let me know how this works for you. If it sucks I'll not update.

Revised tizen 3.0 update? (New gear s3 owner (need help))

So I just got my shiny new bluetooth Gear S3 Frontier for Christmas and im loving it. And I can see that the tizen 3.0 update is available for download through the Gear app but there seems to be some battery drain issues related to this update. So, does the update that I see in my Gear app also include the battery drain fix that has started to roll out or is it still the original Tizen 3.0 update? Btw I am located in the U.S. if that helps.

SM-R760 with Sales Code/CSC:
Code:
XAR
For US... have second Tizen 3.0.0.1:
Code:
CQ[COLOR="Green"][B]L1[/B][/COLOR]
Old.. first release was:
Code:
CQ[COLOR="Red"][B]K3[/B][/COLOR]
If you read other posts... comments...
It is not 100 % clear if "new" Version fix battery problem or is in other cases "better"...
Check for instance here:
https://us.community.samsung.com/t5/Wearable-Tech/bd-p/wearabletech
Or in XDA other threads and posts...
Or Google...
Best Regards

I just got a Classic for Christmas, so my experience is also limited. I updated it right out of the box. However, after two days of heavy use getting all the aid set up and such, I used it more normally today and still had 50% battery. That's still pretty great imo since I just put it on my charger every night. It's a significant improvement over my last watch, the LG Urbane running Android Wear.

natefish said:
I just got a Classic for Christmas, so my experience is also limited. I updated it right out of the box. However, after two days of heavy use getting all the aid set up and such, I used it more normally today and still had 50% battery. That's still pretty great imo since I just put it on my charger every night. It's a significant improvement over my last watch, the LG Urbane running Android Wear.
Click to expand...
Click to collapse
So you are running tizen 3.0 now?

NorthMNperson said:
So you are running tizen 3.0 now?
Click to expand...
Click to collapse
Yes

So were getting advertising posts now? Admins? That cool?

NorthMNperson said:
So I just got my shiny new bluetooth Gear S3 Frontier for Christmas and im loving it. And I can see that the tizen 3.0 update is available for download through the Gear app but there seems to be some battery drain issues related to this update. So, does the update that I see in my Gear app also include the battery drain fix that has started to roll out or is it still the original Tizen 3.0 update? Btw I am located in the U.S. if that helps.
Click to expand...
Click to collapse
They first released a fix for the old Tizen 3 and pulled the full update. If you're on Tizen 2 now and see an update for Tizen 3, it should be for a fixed version and not the old battery killer version.

Tel864 said:
They first released a fix for the old Tizen 3 and pulled the full update. If you're on Tizen 2 now and see an update for Tizen 3, it should be for a fixed version and not the old battery killer version.
Click to expand...
Click to collapse
Even if it doesn't list the battery life improvement?

NorthMNperson said:
Even if it doesn't list the battery life improvement?
Click to expand...
Click to collapse
I'm going with something I read from Samsung about them pulling the bad Tizen 3 download. I can't guarantee that though. If you can get it and it isn't the fixed one, then the fix should be available for you shortly. The fixed download would be the same as the original Tizen 3 plus the small fix.
Sent from my B3-A40 using Tapatalk

Updated my AT&T Frontier S3 from official OTA Tizen 3.0 update today

highaltitude said:
Updated my AT&T Frontier S3 from official OTA Tizen 3.0 update today
Click to expand...
Click to collapse
And what kind of battery life are you getting? Around 2 days?

Honestly I'm not sure, as it works all day until I go to bed, and then I put it on the charger. If anything it doesn't seem different in that aspect, but the OS seems snappier.
Grey

Another new update is rolled out for gear s3 frontier (tizen 3.0.0.2)

New update in battery and bluetooth improvement is rolled out.check your update section guyz.
Firmware version-R760XXU2CRC3.
Hope this time battery backup will improve more.

Nothing here on att lte version.

Still nothing in France either.

Rebel2k said:
Still nothing in France either.
Click to expand...
Click to collapse
Hope it will reflect soon.

Me too!!!

Hi where are you based to have recieved this update? Also what is new?
Nothing here in U.K as far as updates concerned...

Update available for me in California - US. Wifi version of S3 Frontier connected to my T-mobile Note 8.
Hopefully it fixes the damn lag issues with Tizen 3.0.0.1, My S3 went from being amazing pre-Tizen 3.0 to a steaming pile of **** with 3.0.0.1... it Lags increadibly HARD. I wan't to downgrade back to 2.3.2.0 but from everything that I've been reading, its possible but we loose S Pay... Anyone have any info if there is a downgrade available with SPay still functional?

maniacallyhappy said:
Confirming that there is no update available for me in California - US. Wifi version of S3 Frontier connected to my T-mobile Note 8.
Hopefully it fixes the damn lag issues with Tizen 3.0.0.1, My S3 went from being amazing pre-Tizen 3.0 to a steaming pile of **** with 3.0.0.1... it Lags increadibly HARD. I wan't to downgrade back to 2.3.2.0 but from everything that I've been reading, its possible but we loose S Pay... Anyone have any info if there is a downgrade available with SPay still functional?
Click to expand...
Click to collapse
I'm in CA too with the Bluetooth version and I got the update yesterday and it has destroyed my battery life. 4 hours tops. Perhaps they pulled it because of this issue. I wish I knew how to roll back, it's not even worth taking it off of the charger its so bad.

pipergca said:
I'm in CA too with the Bluetooth version and I got the update yesterday and it has destroyed my battery life. 4 hours tops. Perhaps they pulled it because of this issue. I wish I knew how to roll back, it's not even worth taking it off of the charger its so bad.
Click to expand...
Click to collapse
Crap... I'm literally in the middle of doing the update... maybe after a master reset it'll settle down again? If this makes my gear S3 take a dive... I'm just going to reset to 2.3.2.3 whether I can use SPay or not... this is effing ridiculous man...

maniacallyhappy said:
Crap... I'm literally in the middle of doing the update... maybe after a master reset it'll settle down again? If this makes my gear S3 take a dive... I'm just going to reset to 2.3.2.3 whether I can use SPay or not... this is effing ridiculous man...
Click to expand...
Click to collapse
Let me know how it goes for you. If your battery life is ok then I'll know my issue is something else. I was good on the previous version of 30.0.1

pipergca said:
Let me know how it goes for you. If your battery life is ok then I'll know my issue is something else. I was good on the previous version of 30.0.1
Click to expand...
Click to collapse
3.0.0.1 made my S3 Frontier lag like nasty... On 2.3.2.0 it was amazing, snappy, responsive, could get rid of the S Health b.s. I commute over an hour to and from work and use my watch to control my music on my phone. After a certain time, the watch just gives me the notification that I've been sitting for over an hour and doesn't let me swipe down and click on the music tray to quickly get to the music controller. If I pick up calls using my watch, it takes over 3 seconds before the mic begins to work... it just lags and is over all slower than crap... Makes me want to chuck the watch. I love S Pay though, but at this point I'm willing to forgo S Pay and just downgrade Tizen to have a good functioning watch. My batter went from 80% to 74%. I'll let you know how the battery performs with the update. Hopefully the response is snappier too, but I'm not expecting much at this point.

Nothing here on my T-Mobile Gear S3 frontier. I'll keep a look out, while I continue to hunt down the internet for a downgrade to Tizen 2 without bricking this thing again.
I miss the days with the Gear S where I could just plug in the watch and get the files easily off of SamMobile.

Update available for me in California - Wifi SM-R760 version of S3 Frontier connected to my T-mobile Note 8.
Will

Is there anyway to go back to old firmware? I bought the watch on 3.0.0.1 and everything seems to be miles out...steps....floor count....ect.
Wonder if all that was better on old firmware?
I would sacrifice samsung pay for accurate fitness measurements.

pipergca said:
Let me know how it goes for you. If your battery life is ok then I'll know my issue is something else. I was good on the previous version of 30.0.1
Click to expand...
Click to collapse
Hey PiperGCA,
So I've been testing my S3 and with 3.0.0.2 seems to be a little bit snappier than 3.0.0.1 (No where near as snappy as 2.3.2.3 but improvement is improvement!) The battery is also doing really well! Have you tried to factory reset your S3 Frontier since you upgraded the firmware?

maniacallyhappy said:
3.0.0.1 made my S3 Frontier lag like nasty... On 2.3.2.0 it was amazing, snappy, responsive, could get rid of the S Health b.s. I commute over an hour to and from work and use my watch to control my music on my phone. After a certain time, the watch just gives me the notification that I've been sitting for over an hour and doesn't let me swipe down and click on the music tray to quickly get to the music controller. If I pick up calls using my watch, it takes over 3 seconds before the mic begins to work... it just lags and is over all slower than crap... Makes me want to chuck the watch. I love S Pay though, but at this point I'm willing to forgo S Pay and just downgrade Tizen to have a good functioning watch. My batter went from 80% to 74%. I'll let you know how the battery performs with the update. Hopefully the response is snappier too, but I'm not expecting much at this point.
Click to expand...
Click to collapse
Thanks for the update! I did reset it. I'm going to have to try that again.

sorry I don't mean to hijack this topic but I updated yesterday and the update message won't go away is this happening to anyone else if so how do I make the update notification go away on my gear S3 Frontier

dj.shauny.g said:
Hi where are you based to have recieved this update? Also what is new?
Nothing here in U.K as far as updates concerned...
Click to expand...
Click to collapse
its released for uae based.i have changed csc to uae for using spay in india and i got this update.it will reflect soon to every region.
its based on battery life improvement and bluetooth connection improvement.

Hey mates!
as per my own experiance with gear s3 frontier.from the first 2.3.2.3 version to 3.0.0.2 is that-
1.sammy made very much disappointment in tizen 3.0.0.1
which was seems to be better.
2.in my experiance over tizen 3.0.0.2 is now sammy have implement quiet better battery life and connectivity improvement.
3.if anyone wants to revert back then he can revert but i would suggest all of members to reset your watch when u get an new update.first update and then reset it.so,you can get max. profit from your update.
4.there might be some issue can be found with tizen 3.0.0.1 or tizen 2.3.2.4 while adding spay cards.because software with server is upgraded but not your firmware.due to that it might not get activated.

The Samsung announcement mentioned in the OP appears to be only for the R760 (Non-LTE model) - Is there a similar announcement either from Samsung or AT&T for the R765A (LTE model sold by AT&T)?