I received my XT926 as a refurb and I have been experiencing a strange screen issue.
I will often have my phone on a dock, charging and sometimes I will notice the screen is black like it's off, but the touchscreen is responsive. Hitting the power button does nothing but it makes the sound as if I had locked the phone. Hitting the power button a second time will turn the screen on like normal operation.
Very rarely I have noticed the screen will turn off while I'm actually using the phone and it's a weird effect. The easiest way to describe it is that it looks like entire lines disappearing randomly over a period of 1-2 seconds, going from all visible, then to all black, kind of like slatted blinds being closed, but at random. After this, it displays the same symptoms as if I had found the screen off while in a dock/charging.
Now, I don't want to say it's related, but I first started experiencing this on the Stock KitKat update from Verizon. I am currently using Cyanogenmod 12 nightlies and I am experiencing the same issue. It seems to be happening with greater frequency.
I have also experienced the blue screen effect when certain animations/elements/apps are up on my screen, but I think they are unrelated.
Also, there is a faint discoloration bar about 2/5ths of an inch thick uniformly vertically from top to bottom of my phone on the righthand side (just under where the notification bar would be if turned horizontal).
I've tried to find more information about this but my search results have been relatively lackluster (90% of the results are trying to sell me the phone or specification pages)
So I'm breaking down and turning to here. Does anyone know what's going on here? My current theory is that my screen is going bad. I have no intention of replacing the screen on this phone (would rather just buy a new one), so any suggestions that don't involve physical hardware repairs would be appreciated.
I thought i was the only one experiencing it.
The screen turning off with a weird effect happens rarely but yeah it happens. And the blue screen effect, i noticed it only happens when im on the youtube app when the video stops working because of my connectivity issues.
Im not rooted nor is my bootloader unlocked. On the latest system version. Sounds like a software problem but hey im no expert.
kayonesoft said:
I received my XT926 as a refurb and I have been experiencing a strange screen issue.
I will often have my phone on a dock, charging and sometimes I will notice the screen is black like it's off, but the touchscreen is responsive. Hitting the power button does nothing but it makes the sound as if I had locked the phone. Hitting the power button a second time will turn the screen on like normal operation.
Very rarely I have noticed the screen will turn off while I'm actually using the phone and it's a weird effect. The easiest way to describe it is that it looks like entire lines disappearing randomly over a period of 1-2 seconds, going from all visible, then to all black, kind of like slatted blinds being closed, but at random. After this, it displays the same symptoms as if I had found the screen off while in a dock/charging.
Now, I don't want to say it's related, but I first started experiencing this on the Stock KitKat update from Verizon. I am currently using Cyanogenmod 12 nightlies and I am experiencing the same issue. It seems to be happening with greater frequency.
I have also experienced the blue screen effect when certain animations/elements/apps are up on my screen, but I think they are unrelated.
Also, there is a faint discoloration bar about 2/5ths of an inch thick uniformly vertically from top to bottom of my phone on the righthand side (just under where the notification bar would be if turned horizontal).
I've tried to find more information about this but my search results have been relatively lackluster (90% of the results are trying to sell me the phone or specification pages)
So I'm breaking down and turning to here. Does anyone know what's going on here? My current theory is that my screen is going bad. I have no intention of replacing the screen on this phone (would rather just buy a new one), so any suggestions that don't involve physical hardware repairs would be appreciated.
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i also have this with my referb i made moto give me my money back and they let me keep the phone for me it was very rare but my new phone also had a really bad screen all yellowish and bad white balance in low light if you are unhappy with it call them and say you are unhappy with the replacement here is the white glove number 800-653-7185 they are more understanding and nice but you may lose you ability to unlock your bootloader on the new phone if it comes with the latest software just a warning
I have that screen off with lines slowly disappearing thing, too And, yeah, it's also a refurbished one, bought from one of the sellers on aliexpress... I thought Lollipop was the culprit or something like that. Oh, well... It rarely happens. And luckily I only have that, not the second issue you mentioned
I am having this exact same issue. The weird lines-to-black screen thing, and the flickering blue screen when watching video. Are you saying the solution is to call Motorola and ask for a new phone?
The blue flickering can be prevented by going into Developer Options and checking "Disable HW Overlays".
The discolored stripe on the screen sounds like burn-in; these AMOLED screens are much more susceptible to burn-in than the LCD screens used in older phones. Whomever owned the phone before it was returned to Motorola probably had something running on their screen continuously with a bright-colored bar at the top, likely in a car or desk dock. The screen is very easy to replace yourself with an eBay part, if you're inclined; it involves 2 screws and 2 connectors.
I've seen the lines-to-black thing exactly twice since I got this phone refurb two months ago. Sorry, I don't know what causes it or how to avoid it, but the workaround is quick and simple enough that I'm not worried about it, yet.
Hi all. I have a problem with screen burn, and wondering if anyone knows how I can fix it?
Last night I fell asleep with Kik messenger open. Unfortunately, the screen stayed illuminated the whole time (was on charge) and now has screen burn consisting of what was open at the time. So, the Kik interface. It's driving me nuts. I've restarted several times, but it's still there.
SkinBintin said:
Hi all. I have a problem with screen burn, and wondering if anyone knows how I can fix it?
Last night I fell asleep with Kik messenger open. Unfortunately, the screen stayed illuminated the whole time (was on charge) and now has screen burn consisting of what was open at the time. So, the Kik interface. It's driving me nuts. I've restarted several times, but it's still there.
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Click to collapse
Its too early for a screen burn it. You can try getting it replaced or get the screen alone replaced from samsung! But, if you want to try removing it (which is very difficult), keep using your phone screen a lot with dynamic vibrant pictures and images at good brightness, may be the new images will mask the burned image a little bit. Cheers! :good:
Might get better advice in the S6 Edge forum...
http://forum.xda-developers.com/galaxy-s6-edge
My screen has been glitching recently as if it's broken but it happens randomly and for varying periods of time. Also gets better when the brightness increases. Anyone seen this before and know an easy fix without replacing the phone?
The lower half of my display over the last couple of days is "shaded" as if there is a mildly transparent window or split screen thing going on. Also, when trying to end a call this lower half is black until the other party hangs up then it goes back to the "shaded" appearance. This area flickers a little as well. There is no issue with touch sensitivity. It's kind of difficult to explain so I might need to get a video up. Anyone experienced this at all?
Hey guys, new to XDA here.
My phone is currently experiencing green screen. It started 2 days ago. I have been using dark mode since I got this phone last year and two days ago I noticed that the screen color isnt as vibrant. Imagine a black screen with a bit of white color. I also noticed that the lower right of my screen got really hot.
Then I restarted my phone a couple of times and I also noticed that during the Huawei animation, green spots started to display on the screen. Also, the whole screen starts to green when unlocking using fingerprint.
I turned off my screen the qhole day and opened it before I went to sleep and the issue went away. But right now, the screen would randomly flicker and display green color.
Im not sure if this is a display issue. But I have read that Mate 20 suffers this as well. I wanted to ask here first before I bring this to the service center.
Anyone experiencing this as well? How did you fix it?
Thanks!
Ok, so my phone is experiencing the greenscreen right now and I dont think it will disappear anytime soon. I did, however, install the Device Info HW app on my phone. There is this 'shell_back' on the 'Thermal' tab that had risen to 41 degrees. Any idea what that is?