Issue with system update - Google Pixel 4a Questions & Answers

I'm facing a bug, that was same in my pixel 3XL. Here is a video, tried reboot, wifi on and off, mobile data on and off, wipe cache, erasing data in system update app. This is annoying because have a huge battery leak when this happen. Will upload video.

You could try to upgrade using a full OTA file? Don't have to be unlocked for that...
Full OTA Images for Nexus and Pixel Devices | Google Play services | Google for Developers
developers.google.com

Yes I know, actually I made it in past updates but issue is the same, two phones with same issue is weird, but the most annoying thing is battery drain that occurs when update gets crazy, fully charged battery last just 3 or 4 hours and gets very hot.

How to disable any pre-installed system app bloatware on Android without root
If you hate the bloatware or pre-installed apps on your Android smartphone, here's how to disable them even if Android doesn't normally let you.
www.xda-developers.com
Try disable the updater

Thanks will try

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Standby drain after April's update

Appears that you're among a very small number people facing this issue. My S7 Edge has been off charger for over 8 hours and it still has 91% charge. I think that's pretty good.
No issues here after the update. Battery is better than on the May update, so no complaints here.
it is NOT a Samsung issue, it is a google issue that is affecting certain google accounts. Search for Google backup bug in the Nexus forums.. You have to disable Google backup for now or restart your phone after you charge your phone!
It is affecting 3 on my phones (S6, S7 edge and Nexus 5)
Sorry but how do you disable google back up? I can only see how to disable google photo back up. Thanks!
Latest June update. Android system keeps awake my phone almost all the time. The only way to move this issue away is to restart my phone immediately after unplug it fromantic charger. My phone is Exynos with Cosmote variant
waternut13134 said:
Sorry but how do you disable google back up? I can only see how to disable google photo back up. Thanks!
Click to expand...
Click to collapse
Settings then Backup and reset, turn off Back up my data under Google account.
I also had some extra battery drain since April. I just recently traced it back to my GearVR free promo. When I turned off oculus store auto updates, I gained 1% per hour back.
wollyka said:
it is NOT a Samsung issue, it is a google issue that is affecting certain google accounts. Search for Google backup bug in the Nexus forums.. You have to disable Google backup for now or restart your phone after you charge your phone!
It is affecting 3 on my phones (S6, S7 edge and Nexus 5)
Click to expand...
Click to collapse
Disabling google backup has worked for a few but Not the many.
I wish it was that simple.

Notification Issues after B402

Is anybody experiencing problems with notifications after the B402 Update as well? If my phone is in standby for some time, i dont get notifications for Whatsapp and snapchat for example. Even if i turn on the screen or unlock it, they still dont show. I have to open the apps manually to get the messages, which is unacceptable. Anybody knows a solution? However, the battery life improved(who would have guessed that?)
That happens if you don't factory reset after update and/or restore apps from backup.
Try factory reset, install apps from store and restore just the user data of the apps.
Lukke2804 said:
Is anybody experiencing problems with notifications after the B402 Update as well? If my phone is in standby for some time, i dont get notifications for Whatsapp and snapchat for example. Even if i turn on the screen or unlock it, they still dont show. I have to open the apps manually to get the messages, which is unacceptable. Anybody knows a solution? However, the battery life improved(who would have guessed that?)
Click to expand...
Click to collapse
Have you disabled "System wakeup" or enabled "Close app after screen off"? If you did, try toggling them and reboot the phone.
Having said that, I have WhatsApp with disabled System wakeup, and I still get notifications, because WhatsApp also utilises Google Play Services to wakeup the app when a notification arrives. I would check the settings of Google Play services on your phone in case something is killing it.
zinko_pt said:
That happens if you don't factory reset after update and/or restore apps from backup.
Try factory reset, install apps from store and restore just the user data of the apps.
Click to expand...
Click to collapse
Source? If that was the case, all the people that update their phone would have myriads of problems. Upgrading without factory reset doesn't cause problems as far as I know. Certainly, I haven't had this type of malfunction, and I've never factory-reset the phone since I got it 18 months ago - that includes the Marshmallow to Nougat upgrade.
supersakis said:
Have you disabled "System wakeup" or enabled "Close app after screen off"? If you did, try toggling them and reboot the phone.
Having said that, I have WhatsApp with disabled System wakeup, and I still get notifications, because WhatsApp also utilises Google Play Services to wakeup the app when a notification arrives. I would check the settings of Google Play services on your phone in case something is killing it.
Source? If that was the case, all the people that update their phone would have myriads of problems. Upgrading without factory reset doesn't cause problems as far as I know. Certainly, I haven't had this type of malfunction, and I've never factory-reset the phone since I got it 18 months ago - that includes the Marshmallow to Nougat upgrade.
Click to expand...
Click to collapse
This is an old issue, as old as android updates.
Sometimes battery performance decreases with the update, some others is FCs, or notifications, missing stock apps.
Source is XDA, several devices, years of experience and other users that share the same experience.
Don't waste your time debating this, if you don't agree, that's fine.
Actually I think the most common is battery performance decrease which is really annoying when changelog says "battery performance optimisation". After a factory reset magic happens. It's due to old system files (internal and external storage) vs new system files.
Same thing happens after consecutive Windows updates, performance starts to decrease because update doesn't properly clean old files and configs.

Multiple issues on Android 10 - downloads, notifications, battery

Hi everyone,
My OnePlus 7 was perfectly fine even after updating to latest stable 10 other than the play store bug, I now have even more problems
1. Notifications - I don't get push notifications. Gmail and WhatsApp remain stuck unless I open them. I've disabled battery optimization for them both and have also disabled the deep sleep optimization to no avail. I keep missing calls and messages because I didn't open the app.
2. Poor battery - my battery keeps draining a lot. Just listening to Spotify at work I went through 40% battery in a few hours. I used to get 7-8 hours SoT now it's around 4 hours. I tried looking into apps to get some stats but all have bad latest reviews. I even went through my apps to see if there was something rogue or one that I installed and removed all unwanted apps but still the same.
3. Downloads (including Play store) - playstore won't download files or will stay stuck at 99/100%. The only way to get it to work is to either disable the Google app and reboot or turn off Bluetooth and then reboot. I rely on Bluetooth for my wristband and my earphones so that sucks. Google app is also useful and it doesn't make sense to disable it to get downloads. Even for normal downloads e.g. in gmail, attachments won't download and are at 0% constantly.
Any help around this would be appreciated. I just dropped from 53-51% while writing this thread (took 3-4 minutes).
Anyone else with similar problems or solutions? Thanks.
whisky_ said:
Hi everyone,
My OnePlus 7 was perfectly fine even after updating to latest stable 10 other than the play store bug, I now have even more problems
1. Notifications - I don't get push notifications. Gmail and WhatsApp remain stuck unless I open them. I've disabled battery optimization for them both and have also disabled the deep sleep optimization to no avail. I keep missing calls and messages because I didn't open the app.
2. Poor battery - my battery keeps draining a lot. Just listening to Spotify at work I went through 40% battery in a few hours. I used to get 7-8 hours SoT now it's around 4 hours. I tried looking into apps to get some stats but all have bad latest reviews. I even went through my apps to see if there was something rogue or one that I installed and removed all unwanted apps but still the same.
3. Downloads (including Play store) - playstore won't download files or will stay stuck at 99/100%. The only way to get it to work is to either disable the Google app and reboot or turn off Bluetooth and then reboot. I rely on Bluetooth for my wristband and my earphones so that sucks. Google app is also useful and it doesn't make sense to disable it to get downloads. Even for normal downloads e.g. in gmail, attachments won't download and are at 0% constantly.
Any help around this would be appreciated. I just dropped from 53-51% while writing this thread (took 3-4 minutes).
Anyone else with similar problems or solutions? Thanks.
Click to expand...
Click to collapse
Just to clear, this is the oneplus 7 PRO forum mate. You have the standard or the pro?
hallo dare said:
Just to clear, this is the oneplus 7 PRO forum mate. You have the standard or the pro?
Click to expand...
Click to collapse
Hey, it's the 7 Pro, 256GB Nebula Blue
Anyone with any suggestions on any of these problems?
whisky_ said:
Anyone with any suggestions on any of these problems?
Click to expand...
Click to collapse
Did you wipe the cache?
My unit is OP7 (not Pro), had similar problems, dreadful awful atrocious battery life.
Basically the latest Pie was great, why did I ever upgrade?
My tip for you: if you downgrade to Pie (as I did), do NOT do it via TWRP backup. This is what I did and ended up with a hard brick that took me all day to solve. There are threads about ways to downgrade, and TWRP is not the way to do it.
After all this mess, though, can't tell you how glad I am to be rid of Android 10 and back on Pie.
I don't have these issues being on OOS 10.0.1. Never did. Must be doing something wrong. Also, I've downgraded to Pie many times using TWRP. If you do it correctly, meaning use the proper downgrade zip provided by OnePlus, then you shouldn't have any issues downgrading to Pie.
TheKnux said:
I don't have these issues being on OOS 10.0.1. Never did. Must be doing something wrong. Also, I've downgraded to Pie many times using TWRP. If you do it correctly, meaning use the proper downgrade zip provided by OnePlus, then you shouldn't have any issues downgrading to Pie.
Click to expand...
Click to collapse
Great to hear. How do you do it correctly using TWRP?
Here's how to do it wrong (what I did): I just did a restore with TWRP, without looking at any downgrade zips. For anyone interested, what is that process please?
I've cleaned install and did a factory reset and the problems in Android 10 still exists. It's been more than a month and OnePlus hasn't even fixed it. It's great that OnePlus provides updates to the older devices(3/3T) but if it delays and slows down the update of the latest ones, then it's really bad. I shifted from an iPhone and that's the only thing I miss, the software updates and quick fixes with the updates.
nitishanand said:
I've cleaned install and did a factory reset and the problems in Android 10 still exists. It's been more than a month and OnePlus hasn't even fixed it. It's great that OnePlus provides updates to the older devices(3/3T) but if it delays and slows down the update of the latest ones, then it's really bad. I shifted from an iPhone and that's the only thing I miss, the software updates and quick fixes with the updates.
Click to expand...
Click to collapse
That's why I'm concerned about doing a clean install. I don't want to go through the trouble and have the same issues again.
Has anyone found a solution at all? I've tried installing xxx no limits via Magisk and I might have noticed a 5% improvement in battery life but overall experience is still terrible.
whisky_ said:
That's why I'm concerned about doing a clean install. I don't want to go through the trouble and have the same issues again.
Has anyone found a solution at all? I've tried installing xxx no limits via Magisk and I might have noticed a 5% improvement in battery life but overall experience is still terrible.
Click to expand...
Click to collapse
I'm using the latest xXx module and it's running great. I've heard WhatsApp drains huge battery on Android 10. Also I went back to Pie with a clean install, both A and B
Download unofficial TWRP for PIE by mauronofrio
- Reboot to TWRP
- Install Recovery Ramdisk for TWRP Pie
- Reboot recovery
- Flash Pie update
- Flash unofficial TWRP zip
- reboot to recovery
- Flash Pie update again
- Flash unofficial TWRP zip again
- reboot to recovery again
- Flash magisk if you like, but you can skip since your just going to update to Android 10
- Reboot to system
- Finish initial setup for Android Pie
- Go to TWRP again
- Install Recovery Ramdisk for TWRP Q A10
- Reboot recovery
- Flash Android 10 update
- Flash unofficial TWRP zip
- reboot to recovery
- Flash Android 10 update again
- Flash unofficial TWRP zip again
- reboot to recovery again
- Flash Magisk
- Reboot to system
You should have a very stable OOS 10 update.
whisky_ said:
Has anyone found a solution at all?
Click to expand...
Click to collapse
Can't tell you how happy I am to be back on Pie.
For me, Android 9 was a major upgrade from Android 10.
Battery drain at 0.3% per hour on the idle BBS test… Life is good.
Also realized that Greenify was causing some problems with fingerprint, uninstalled with no negative effect on battery.
im on 10.0.1 xxx rom on Smurf kernel with no issues turn deep sleep off, OnePlus ram boost also adaptive battery and it will stop shutting down playstore and developer setting keep mobile data active. i think it was ram boost doing it and my battery is way better on Android 10 xda devs are getting better with system on 10 smurf kernel is the best thats my battery running 40 min only 5% gone and using browser the whole time
ecompton59 said:
running 40 min only 5% gone and using browser the whole time
Click to expand...
Click to collapse
Are you sure that's a good?
Doesn't seem that spectacular to me. Of course it depends on what you're doing in the browser.
It would be interesting to have a less subjective test (a benchmark).
the benchmark on Smurf thread shows 500,000 its oc 850mhz like it was on 9 Android 11 is about to be out i hated 10 at first takes a second to get used to it
Hi , iam on Android 10 xXx with stock kernel, but I don't have any of your Problems. My Phone runs approximately 2,5 days without charging and normal using.
You can update your Phone to Android 10 and then make factory reset and try with stock settings. If you have again Problems, the Problem is maybe somewhere else ?
Just saw news blurb that Beta 5 ( with fixes ! ! ! ) is out next week.
You guys know how to fix the color scheme on my notification they appear inverted or will either be black with black text
Jed!Master said:
You guys know how to fix the color scheme on my notification they appear inverted or will either be black with black text
Click to expand...
Click to collapse
Edit: fixed by toggling on and off force dark mode in Dev settings

Orientation sensor frozen

I'm using a Pixel, still on Android 9, and my orientation sensor (and accelerometer) have suddenly stopped working. However, it appears that it's a software issue as the auto-rotation still works when in Safe Mode. I've uninstalled every app that's been updated in the past two days (roughly when I think this problem began) but it's still a no-go. I've also installed a sensor test app and I find the sensors do work initially on boot, but freeze after 5 seconds or so.
Any ideas of how I might fix this?
Clear system cache.
You update, install or uninstall any apps recently?
I tried clearing the cache but it didn't change anything. I also uninstalled all the apps that had recently updated, restarting the phone each time, but the sensor is still frozen unfortunately.
ppuzzlerr said:
I tried clearing the cache but it didn't change anything. I also uninstalled all the apps that had recently updated, restarting the phone each time, but the sensor is still frozen unfortunately.
Click to expand...
Click to collapse
Factory reset time...
I have the same problem also with Pixel 1 and it happened on the same day (Oct 20)! The difference is I'm on Android 10.
After factory reset and backup restore it works.
After updating all apps, it still works.
After restart once all apps are updated... No work.
R
BHZero said:
I have the same problem also with Pixel 1 and it happened on the same day (Oct 20)! The difference is I'm on Android 10.
After factory reset and backup restore it works.
After updating all apps, it still works.
After restart once all apps are updated... No work.
Click to expand...
Click to collapse
Roll back to factory settings, one by one and find the culprit(s). Sounds like a rogue 3rd party app.
Once I have a device running well I almost never update anything. I'll run on the factory loaded versions for years many times. Result, no issues.
blackhawk said:
R
Roll back to factory settings, one by one and find the culprit(s). Sounds like a rogue 3rd party app.
Once I have a device running well I almost never update anything. I'll run on the factory loaded versions for years many times. Result, no issues.
Click to expand...
Click to collapse
Thanks for the help! How do I do this?
The return to factory settings is in the app under settings.
You can try uninstalling it otherwise.
I don't see that option all the time and you may have to hit uninstall for it to appear.
A forced stop might be enough for troubleshooting.
Typically I use my package disabler for things like this.
So I've done a factory reset with no restore (to keep it clean). Updated every app individually and restarted the device each time.
Updated GOOGLE MAPS. Rebooted.
Presto! All sensors are now locking up and battery starts burning away.
Disabled Google Maps, cleared cache + data, and rebooted. Problem did NOT go away. Now I'm doing one more (hopefully last) restore and will disable Google Maps right away.
Wow... did not expect it to be Maps...
BHZero said:
So I've done a factory reset with no restore (to keep it clean). Updated every app individually and restarted the device each time.
Updated GOOGLE MAPS. Rebooted.
Presto! All sensors are now locking up and battery starts burning away.
Disabled Google Maps, cleared cache + data, and rebooted. Problem did NOT go away. Now I'm doing one more (hopefully last) restore and will disable Google Maps right away.
Wow... did not expect it to be Maps...
Click to expand...
Click to collapse
I'm not, Gmaps updates are a back street abortion.
So it was the update that trashed it?
I always keep gmail and maps on the factory load version. Invariably updates make them less user friendly on a Samsung
I set Playstore settings for auto updates by wifi only.
I always keep wifi disabled, effectively preventing any auto updating. I also firewall block and disable Playstore unless I need it. It's a background pocket hog.
Updates generally cause more harm than good if the app is already running well...
I have the same issue, and after guessing which app was causing the problem I found out it's the Google app. I disabled it and all the sensors started working back and also automatic brightness. Also I tried leaving the beta updates of the Google app and whenever the Google app is active the sensors stops working. Probably Google trying to kill the pixel 1 or a new function conflicting with the sensors
Oh my god! I have the same issue! Stock Android 10.
Sensors work fine on Safe Mode, but on normal mode they sometimes don't work.
Same problem here, since a couple of days ago, some sensors (gyro, light, accelerometer, compas) stop working after a couple of seconds after reboot. I factory reset my pixel, I tried uninstalling GMaps, I tried deactivating Wifi and Bluetooth,... but nothing is working.
Proximity sensor still work though.
gmsalomao2 said:
Oh my god! I have the same issue! Stock Android 10.
Sensors work fine on Safe Mode, but on normal mode they sometimes don't work.
Click to expand...
Click to collapse
Have you tried disabling Google app as mentioned by cristejeda33 above?
I have the same issues, it happens when one or more apps get updated, don't now which one is causing it exactly, but the issue goes away after the next update, and comes back at the next update and so on ..., features like, adaptive brightness, tap to wake, lift to wake, display rotation os and in camera, youtube video rotation....... stopped working and the battery is draining a lot faster. thinking of getting rid of the good old pixel ..
blackhawk said:
Have you tried disabling Google app as mentioned by cristejeda33 above?
Click to expand...
Click to collapse
I stopped the services from the Google app and the sensors started working. And kept on working for some time after that. They keep stopping and coming back.
gmsalomao2 said:
I stopped the services from the Google app and the sensors started working. And kept on working for some time after that. They keep stopping and coming back.
Click to expand...
Click to collapse
Try disabling Google play Services... just a wild guess.
It's a dependency or a parent app of Google App that's maybe causing the trouble. These can be hard to ferret out... play with it.
You could just go shotgun and revert all Google apps to factory load version -if- it wasn't a system wide firmware update that triggered it.
I've experienced this too many times, updates break things.
On my N10+ I lock down all updates, especially firmware. I'm rarely updated anything because it causes trouble. Result is a very fast and stable operating platform with minimum maintenance required. When there is an issue it's much easier to track down as the system is a known and familiar quantity. My current load is over a year and a half old... still running strong.
Wife and I are using OG Pixels and a couple of weeks ago we both noticed massive battery degradation. Then we both realized that auto rotate is extremely slow as are a bunch of sensors. Skymap doesn't track anymore. Both our phones also get extremely hot.
Google brought us here and we see that stopping the Google app makes the sensors work normally again. Lots of issues being reported in the playstore for this app also. Would love to hear if anyone has made any headway working around this or are we screwed until an update comes out?
What's the best way we can report this to Google publicly? And put the link here
All accelerometer, compass, gyroscope and proximity sensors turned off a few days ago on my og pixel and after disabling the google app all the sensors are working again.
I had a look on the play store and the last update for the google app was on the 21st October, which is exactly when it broke.
I disabled google maps first, then the google app, then sensors worked, so i re-enabled the maps app, I then cleared the cache on the google app and re-enabled that too, and all is still working.
Thank you very, very much for finding the cause of this, I was about to factory reset the phone and then have to reload everything which may or may not have worked anyway. Your efforts are much appreciated, long may your technology function correctly.

Question Unknown hidden system app after OS 13.1 Update //added major battery drain since apps now won't stay closed after forced close.

Hello there. I think my phone's been compromised. It's been acting up since my last OS update. I have a OnePlus 9 LE2115, currently running oxygen os 13.1.
I was searching through apps because something's draining my battery and i noticed that all of my apps are always running even tho I've turned them all off manually and turned off background data usages. I can't force stop on about 60 percent of my apps anymore.
Upon further inspection, i found a few system apps I've never seen before and cannot find any info on when googling.
App #1- Metis ( i cannot find any info on this at all or delete this app but i have disabled it but i don't think that did anything) when i googled 'Metis ui' this is something that caught my eye... (https://github.com/europeana/metis-ui/blob/develop/package-lock.json) i don't read code so I'm not sure what it even is but it's the only thing i saw that might be relevant to what's installed?
App#2- media:: 10065 ( it doesn't show up as an app normally, just when 'show system' apps on my apps list in settings.
App#3-i think it's from when i installed TikTok on my phone but have since deleted it, but as you can see the 'musically' file was found on my phone after TikTok app was deleted.
I'll attach screenshot of what I'm seeing... Idk what to do. Can you please help me with this?
I was in the same situation with my op9 after update to 13.1 The absolute only way I could achieve proper battery life and it was from a suggestion out of the oneplus community. Factory reset fixed everything. Now I'm getting 22-30 hours off charger and up to 7 hrs Sot. This will fix your issues as well. It stinks but is what has to be done.
Generally, the recommendation is to factory reset after OTA. Sometimes bugs pop up and factory reset fixes them. I have had a few myself lately. Anyways, if it still doesn't fix your issues, I recommend to use MSM Tool to revert back to factory firmware. It will take you back to OOS11. You can then OTA all the way upto latest one. Then do a factory reset and start using the phone.
You could first try to keep device plugged in and charging 30 min to an hour after it's completely full charging to optimize apps See if this works before having to reset device .
mattie_49 said:
You could first try to keep device plugged in and charging 30 min to an hour after it's completely full charging to optimize apps See if this works before having to reset device .
Click to expand...
Click to collapse
I've had it at a full charge and it will last a little longer but all my apps are still running in the background. And it takes so long for my fast charger to charge up my phone too. I was hoping i didn't have to factory reset but... I guess if it's the only thing that can be done for this. I've had to resort to fingerprint locking every app to see if would stop the problem. It didn't. Well, here goes nothing. Time to backup my data. I'll come back after my reset and update. Thank you for your help guys!
If you only started having these issues after updating to 13.1, then its best you do a factory reset. Its not uncommon for weird issues to happen such as battery drain. I once lost the ability to use 5G after an update and a factory reset fixed it. If you believe your phone might be compromised, well a factory reset will fix that too.

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