Resetting settings on a Note 4 - General Questions and Answers

I have a rooted Note 4. There is an option to do a factory reset on the phone and another option to reset settings. The Reset Settings option states "This will return your phone to its factory default settings. This will not affect any downloaded apps, personal data, or the following protected settings: Security, Language Settings, Account Settings, and Default Applications."
If I reset the settings (not the factory reset but the other) will it interfere in any way with me having root access to the phone?
I am asking because I am having an issue sending and receiving text messages and making calls at my office in spite of having 3 to 4 bars of 4G service. Data connectivity is not a problem, just sending texts and making calls. When I try to make a call, I go from having 3-4 bars to zero and the phone stays at "dialing". Once I end the call, the bars go back to where they were. When I try to send a text, I get a message stating there's no signal and that the message will be sent when a signal is available.
The problem exists outside in the parking lot as well as in the building and seems to cover areas within the immediate vicinity of my job site, say within a square block. The phone performs great outside of this area, at home, and everywhere else, just not here. I've done everything else I can think of to fix the problem--restarts, airplane mode on/off, pulling battery, pulling and replacing the sim card, clearing whatever cache I can find, etc. I'd like to try this but I don't want it to affect my root.
Thanks in advance.

Try a network reset instead, it's under Connections in settings.
Clear data in Sim card tool kit.
That's an older OS then I'm using but hopefully those options are there.

Unfortunately, I do not have a network reset option on my phone. I just have the reset options I mentioned in my first post. As for the SIM tool kit, I see it in applications manager but I don't know how to access it.
(Sorry for the late reply...I didn't know I had a response to my post)

Settings>Apps>Sim card tool kit>storage, clear all data.
Network reset Note 4:
Reset Network Settings in Samsung Galaxy Note 4
This is what we are going to explain in this step-by-step guide where we will visually decode how to Reset Network Settings in Samsung Galaxy Note 4 along with
allmobilefacts.com

blackhawk said:
Settings>Apps>Sim card tool kit>storage, clear all data.
Network reset Note 4:
Reset Network Settings in Samsung Galaxy Note 4
This is what we are going to explain in this step-by-step guide where we will visually decode how to Reset Network Settings in Samsung Galaxy Note 4 along with
allmobilefacts.com
Click to expand...
Click to collapse
Strange...I don't have any data to clear. Is this normal?

blackhawk said:
Settings>Apps>Sim card tool kit>storage, clear all data.
Network reset Note 4:
Reset Network Settings in Samsung Galaxy Note 4
This is what we are going to explain in this step-by-step guide where we will visually decode how to Reset Network Settings in Samsung Galaxy Note 4 along with
allmobilefacts.com
Click to expand...
Click to collapse
As for resetting the network, I do not have a general mangement option or a network reset option on my phone.

fosgate3 said:
Strange...I don't have any data to clear. Is this normal?
Click to expand...
Click to collapse
No, never saw that.
You're in deeper than I ever had to go...

fosgate3 said:
As for resetting the network, I do not have a general mangement option or a network reset option on my phone.
Click to expand...
Click to collapse
You sure?

blackhawk said:
You sure?
Click to expand...
Click to collapse
Positive. I do not have any option for "general management" on my phone...never had such an option since I got it. The only options to reset anything are under the "Backup and Reset" option which gives me the choice to do a factory reset or a choice to "Reset Settings" as described in my first post for this thread. I would choose that option but I don't know if it's going to jack with me having root access to my phone.
The attached screenshot shows the details with the "Reset Settings" option.

fosgate3 said:
Positive. I do not have any option for "general management" on my phone...never had such an option since I got it. The only options to reset anything are under the "Backup and Reset" option which gives me the choice to do a factory reset or a choice to "Reset Settings" as described in my first post for this thread. I would choose that option but I don't know if it's going to jack with me having root access to my phone.
Click to expand...
Click to collapse
Isn't network reset under back up and reset.
Read that link, it's buried.

Attached are screenshots showing all the options I have in my settings menu.

blackhawk said:
Isn't network reset under back up and reset.
Read that link, it's buried.
Click to expand...
Click to collapse
No it isn't. I do not have an option to reset the network. The attached screenshot shows what is under backup and reset.

Use the search function.

blackhawk said:
Use the search function.
Click to expand...
Click to collapse
I really appreciate your help here but again, I don't have an option for resetting the network. I've already searched for it, I submitted screenshots even. I don't what more I can do. There is no option for resetting the network on my phone. Maybe it was added after Lollipop v5.1.1?
Network reset was the first thing I looked for before ever posting anything here. I searched everywhere for it and used the search function too but it's not there.

Someone on here was once trying to helpe with this through Discord but I don't know what happened to the person. Their approach involved me granting remote access to my phone but we never could get the timing right for when we both could be online at the same time

fosgate3 said:
Someone on here was once trying to helpe with this through Discord but I don't know what happened to the person. Their approach involved me granting remote access to my phone but we never could get the timing right for when we both could be online at the same time
Click to expand...
Click to collapse
Do not do a remote access with a bloody stranger...

Related

[Q] Need APN Settings Galaxy S 4G

Would someone be able to supply me with the APN settings for my Galaxy S 4g? This idiot just deleted his. I thought something was wrong with my phone because I had lost all ability to use packet data over anything but Wi-Fi. So while troubleshooting I deleted the default without backing it up. I did figure out why I lost data though. Did you know T-Mobile expects you to pay them EVERY month? The wife thought I paid it and I thought she had.
It's paid now, but I can't find anything here or on google that references that they are specifically for SGS4G. Does it matter? Can I use any?
BTW, if anyone knows any alternate config for APN that claims improved speeds I may as well use those. Never wanted to before because I'm satisfied with my speed, but since I'm adding them back....
Have you tried reseting APN to defaults?
Press the Menu Key
Tap on Settings
Tap on Wireless and network
Tap on Mobile networks
Tap on Access point names
Press the Menu Key and tap on Reset to Default
Don't know if that will work for ya... but other than that you have to call tmobile/yourmobilecarrier to get the settings.
T-Money said:
Would someone be able to supply me with the APN settings for my Galaxy S 4g? This idiot just deleted his. I thought something was wrong with my phone because I had lost all ability to use packet data over anything but Wi-Fi. So while troubleshooting I deleted the default without backing it up. I did figure out why I lost data though. Did you know T-Mobile expects you to pay them EVERY month? The wife thought I paid it and I thought she had.
It's paid now, but I can't find anything here or on google that references that they are specifically for SGS4G. Does it matter? Can I use any?
BTW, if anyone knows any alternate config for APN that claims improved speeds I may as well use those. Never wanted to before because I'm satisfied with my speed, but since I'm adding them back....
Click to expand...
Click to collapse
I'm not at my computer right now. But go to the vibrant section and look for the think tank removing data throttle thread. Or Google T-Mobile apn settings and manually enter them on the phone.
Sent from my GT-I9000 using XDA Premium App
I'm Good Now
Thanks to golmar n blackphnx for the reply, I had googled and found some before posting, but wasn't sure if I it was one size fits all. I tried what you suggested Golmar and it worked except I needed to take a couple more steps beyond your post. You got me in the right direction though. If any other boneheads ever does the same as me, follow the below:
1. Follow steps given by Golmar in post 2 to get to your APN settings but you won't have restore defaults when selecting menu (system won't let you if you do not have any APN. Only can choose to create a new one or cancel from the pop up)
2. What you will see if you have no APN stored is it goes directly to a dialogue asking if you want to create a new one or cancel. Say yes and you get a full form asking for all the detailed APN info (If you say no/cancel it exits back to the previous menu).
3. Enter Name (doesn't matter what) and then epc.tmobile.com in the APN field don't know if you need APN, but I put it in.
4. Now, when you select menu you will have option to Save or Discard. Select Save.
5. Saving brings you to the screen you normally would see to select default APN or another one if you had created. (If you just went through these steps you should see just 1 named whatever you entered in step 3.)
6. At this point you can select menu and choose to restore defaults. Your default APN will return and the dummy just created will be removed.
Good to know!

locked out of my Samsung Galaxy S3 which doesn't recognize gmail password

Carrier: Verizon
Phone: Samsung Galaxy S3 4gLTE 32gb
Model Number: SCH-I535
OS: stock
My friend entered the pattern-swipe password too many times, which made my GS3 lock up and force me "To unlock, sign in with [my] Google account". So, I did that many times to no avail. I tried all 3 of my gmail accounts even though I know which one specifically that associated with the google play account as I had bought an application a few weeks back and found the receipt of that app in my main email. Next, I changed the passwords to all the accounts and tried them again. Then after that I changed all my passwords to strictly numerical passwords so my passwords had no letters in them as I thought perhaps my phone was auto-capitalizing the first letter of my password -- didn't work. I've turned my phone on and off multiple times, taken out the batter and sim card multiple times as well. Also, it's important to note that I attempted to log in with and without the domain name: "emailaddress" and "[email protected]" and that I assume the Wi-Fi is turned off due to the fact that manually turned it off since I was on a cruise at the time that was charging $23 per every half hour of internet... I also turned off the data inside the scroll down menu and then turned on airplane mode; however, I was able to turn off airplane mode via holding down my power button and clicking on the airplane mode button. I'm pretty sure that the data is on now, at least when I try to type in my password.
I called google: the woman told me to turn my phone on and off and to make sure I had the right password -- she was clueless
I talked to Samsung online: they told me that Verizon had unlock codes...
William: As you are unable to unlock the device with the Google account details , please contact the carrier for assistance
William: As the unlock codes are provided by the carrier
William: You can contact Verizon support at 1-888-466-4646.
I called Verizon and they said they can do a factory reset and don't have any such "unlock codes"
I've tried to access the phone with Samsung Kies, but it says that I need to unlock the phone first.
I tried accessing the phone through the my computer folder, but there's nothing inside the SCH-I535 folder.
I right clicked and looked at the properties of the SCH-I535 folder and there was no information provided (not even the file size of the harddrive).
I right clicked and tried to import movies and photos and I couldn't do that.
I tried having someone call me (I can receive calls) and quickly pressing the menu button to try to get into the phone -- that didn't work.
So yeah, I can't get into my phone.
I want to at least be able to retrieve my photos/videos from the family vacation I just went on. Is there a way to salvage them? (I didn't set up dropbox or any backup service for that matter) Does verizon backup assistant plus backup information on your phone without you having to set it up? Is the password that I need to supply the same one as my gmail password?
How can I fix this?
Someone save me.
not sure if doable, but I'd try booting into the recovery menu. It usually is done by holding a combination "volume-down + home +power" or "v-up+-home+_power". Once you get there, one of the options should be factory reset.
ricecracker96 said:
Carrier: Verizon
Phone: Samsung Galaxy S3
Model Number: SCH-I535
My friend entered the pattern-swipe password too many times, which made my GS3 lock up and force me "To unlock, sign in with [my] Google account". So, I did that many times to no avail. I tried all 3 of my gmail accounts even though I know which one specifically that associated with the google play account as I had bought an application a few weeks back and found the receipt of that app in my main email. Next, I changed the passwords to all the accounts and tried them again. Then after that I changed all my passwords to strictly numerical passwords so my passwords had no letters in them as I thought perhaps my phone was auto-capitalizing the first letter of my password -- didn't work. I've turned my phone on and off multiple times, taken out the batter and sim card multiple times as well. Also, it's important to note that I attempted to log in with and without the domain name: "emailaddress" and "[email protected]" and that I assume the Wi-Fi is turned off due to the fact that manually turned it off since I was on a cruise at the time that was charging $23 per every half hour of internet... I also turned off the data inside the scroll down menu and then turned on airplane mode; however, I was able to turn off airplane mode via holding down my power button and clicking on the airplane mode button. I'm pretty sure that the data is on now, at least when I try to type in my password.
I called google: the woman told me to turn my phone on and off and to make sure I had the right password -- she was clueless
I talked to Samsung online: they told me that Verizon had unlock codes...
William: As you are unable to unlock the device with the Google account details , please contact the carrier for assistance
William: As the unlock codes are provided by the carrier
William: You can contact Verizon support at 1-888-466-4646.
I called Verizon and they said they can do a factory reset and don't have any such "unlock codes"
I've tried to access the phone with Samsung Kies, but it says that I need to unlock the phone first.
I tried accessing the phone through the my computer folder, but there's nothing inside the SCH-I535 folder.
I right clicked and looked at the properties of the SCH-I535 folder and there was no information provided (not even the file size of the harddrive).
I right clicked and tried to import movies and photos and I couldn't do that.
I tried having someone call me (I can receive calls) and quickly pressing the menu button to try to get into the phone -- that didn't work.
So yeah, I can't get into my phone.
I want to at least be able to retrieve my photos/videos from the family vacation I just went on. Is there a way to salvage them? (I didn't set up dropbox or any backup service for that matter) Does verizon backup assistant plus backup information on your phone without you having to set it up? Is the password that I need to supply the same one as my gmail password?
How can I fix this?
Someone save me.
Click to expand...
Click to collapse
Wow! You've done everything. Possibly changing the password made the situation worse? It wasn't letting you in regardless. Wow... sucks about your pictures and videos... god damn thing. God damn friend.
Sent from my SCH-I535 using Tapatalk 2
If you're completely stock, factory reset from settings, privacy should get you back to the set up wizard or whatever its called. If rooted and custom recovery is installed, boot in to recovery and do a restore or data factory reset. Anything on your SD card should be safe.
Sent from my SCH-I535 using xda premium
Also, I should note that my goal here is to recover my pictures/videos. I do know that the factory reset is an option; however, that wouldn't allow me to retrieve my photos/videos as my 32g stock verizon galaxy s3 didn't come with an sd card, nor did I insert one, so all the pictures and videos are saved onto the harddrive.
Do you guys know if the harddrive is partitioned so that photos/videos are saved in the event of a factory reset?
ricecracker96 said:
Also, I should note that my goal here is to recover my pictures/videos. I do know that the factory reset is an option; however, that wouldn't allow me to retrieve my photos/videos as my 32g stock verizon galaxy s3 didn't come with an sd card, nor did I insert one, so all the pictures and videos are saved onto the harddrive.
Do you guys know if the harddrive is partitioned so that photos/videos are saved in the event of a factory reset?
Click to expand...
Click to collapse
When you connect it to your computer it should bring up a "Phone" drive, Inside that there should be a folder with all of your pictures and videos. Are you not seeing that at all?
And no, if you factory reset you will lose everything on the internal sdcard
Check your Google accounts. Every now and then, they get hacked or spammed and Google will lock them. Check the account online and perhaps re-set your password. If that doesn't work... you may be hosed.
Sccrluk9 said:
When you connect it to your computer it should bring up a "Phone" drive, Inside that there should be a folder with all of your pictures and videos. Are you not seeing that at all?
And no, if you factory reset you will lose everything on the internal sdcard
Click to expand...
Click to collapse
There is a "phone" drive that pops up as "SCH-I535", and inside of this drive there are 0 items. When I look at the properties the only info it gives me are:
model name
manufacturer
firmware version
serious number
battery life percentage
Yeah, nothing really useful in there.
Thanks for the clarification on the factory reset; I have a feeling that's what I'll have to end up doing :[
can you odin CWM in then backup stuff through there?
xrock80 said:
Check your Google accounts. Every now and then, they get hacked or spammed and Google will lock them. Check the account online and perhaps re-set your password. If that doesn't work... you may be hosed.
Click to expand...
Click to collapse
I already changed the passwords multiple times to test that out :[
Did you happen start start Google + ? If so, then it should have stored your photos/videos in your Google + account.
Otherwise; I think you have to reset...
con247 said:
can you odin CWM in then backup stuff through there?
Click to expand...
Click to collapse
Looking into it right now. If you have any threads you know about for my phone please let me know. Thanks ^^
con247 said:
can you odin CWM in then backup stuff through there?
Click to expand...
Click to collapse
I can't. For some reason I cannot find 2 files I need:
Blank System.img.tar
or
Rooted System.img.tar
Does anyone know where I can find these files?
ricecracker96 said:
I can't. For some reason I cannot find 2 files I need:
Blank System.img.tar
or
Rooted System.img.tar
Does anyone know where I can find these files?
Click to expand...
Click to collapse
When I originally did my phone I used the rooted stock image image (root66) found here. The original non-rooted images are available in a different thread in the same forum.
Ok just to clarify a few things that have been mentioned in the thread:
If you don't have usb debugging enabled then your phone cannot communicate with your pc so ALWAYS enable that as soon as you get your phone even if you never plan on using it (just in case). Without usb debugging enabled you cannot use any of the backup functions in the S3 ToolKit.
You cannot access internal storage if you are locked out and cannot get past the lock screen for security reasons. If you do not have any security set then you can access internal storage by turning the phone on.
Performing a NAND backup in cwm will not back your data/media folder as it could potentially require a 16/32/64GB backup file if your whole internal storage was used up. For this reason you could not recover any data from internal storage using this method.
Performing a wipe in recovery will NOT format the data/media partition so you will not lose any data on there. I just tried it to make sure and the system is reset but everything on internal storage is still there. This was tested on a custom rom and using cwm recovery 6.0.1.0.
As you dont have usb debugging enabled then your only option to get the phone working again is to wipe from recovery. If it wipes your internal storage then I apologise but there is really nothing else you can do.
Mark.
Just in time, I think this may solve your problem:
http://forum.xda-developers.com/showthread.php?t=1800799
caslca said:
Just in time, I think this may solve your problem:
http://forum.xda-developers.com/showthread.php?t=1800799
Click to expand...
Click to collapse
He has stated that his phone doesn't have usb debugging enabled so adb commands will not work.
Mark.
mskip said:
Ok just to clarify a few things that have been mentioned in the thread:
If you don't have usb debugging enabled then your phone cannot communicate with your pc so ALWAYS enable that as soon as you get your phone even if you never plan on using it (just in case). Without usb debugging enabled you cannot use any of the backup functions in the S3 ToolKit.
You cannot access internal storage if you are locked out and cannot get past the lock screen for security reasons. If you do not have any security set then you can access internal storage by turning the phone on.
Performing a NAND backup in cwm will not back your data/media folder as it could potentially require a 16/32/64GB backup file if your whole internal storage was used up. For this reason you could not recover any data from internal storage using this method.
Performing a wipe in recovery will NOT format the data/media partition so you will not lose any data on there. I just tried it to make sure and the system is reset but everything on internal storage is still there. This was tested on a custom rom and using cwm recovery 6.0.1.0.
As you dont have usb debugging enabled then your only option to get the phone working again is to wipe from recovery. If it wipes your internal storage then I apologise but there is really nothing else you can do.
Mark.
Click to expand...
Click to collapse
Thank you so much for the help, good sir. Yeah, I made a big mistake not turning on usb debugging or setting up dropbox/google+/something of the sort. Though, I guess it's somewhat of a good thing that this happened since I was never interested in understanding how android works before. Now, I'm planning on playing around with it once I wipe it. Hopefully, it'll work. Anyway, thanks again
ricecracker96 said:
Thank you so much for the help, good sir. Yeah, I made a big mistake not turning on usb debugging or setting up dropbox/google+/something of the sort. Though, I guess it's somewhat of a good thing that this happened since I was never interested in understanding how android works before. Now, I'm planning on playing around with it once I wipe it. Hopefully, it'll work. Anyway, thanks again
Click to expand...
Click to collapse
Yeah it always takes a disaster to bring you closer to your phone lol.
Let us know how it goes
Mark.
Won't a stock Odin flash fix this?
Sent from my SGH-T999 using xda premium

Available Network Notifications

I finally convinced my wife to join the Android ranks when the One X was released on AT&T earlier this year. She used an iPhone 4 before that; had an iPhone 3G before that. There's were growing pains in the first 48 hours, but she's really pretty comfortable with ICS and Sense now. (And she loves the hardware.)
That said, there's one thing that drives her absolutely nuts: She constantly receives notifications reporting that open wi-fi networks are nearby. (She leaves wi-fi on at all times, but the option to notify when open networks are detected is disabled.)
(She pulled down AT&T's latest update last week. This problem started then.)
A few others reported the same issue in this thread, but I couldn't find any mentionings of it anywhere else. I decided to create a new thread, here, rather than derail the one I found.
In that thread, a nerk69 says "Factory Reset... will clear up the problems that start happening right after an update" (but doesn't outright say that it will fix this issue, which wasn't listed in the OP's post).
I'll give the Factory Reset (sans-data-wipe) a shot tonight and report back with our findings. Anyone know of any alternative, more-convenient fixes?
Wait if you want to remove the notification for open networks all you have to do is go into settings>touch WiFi>touch menu located at the top right >touch advanced > and uncheck the first option that says network notification. You should be good to go.
Sent from my HTC One X using xda app-developers app
Nabeel Kiani said:
uncheck the first option that says network notification.
Click to expand...
Click to collapse
colbymulkey said:
... but the option to notify when open networks are detected is disabled.
Click to expand...
Click to collapse
Our problem isn't that we don't know how to disable the feature -- it's that we continue to get notifications, even when the feature is disabled. She's toggled it dozens of times and tried numerous reboots. The only way to prevent the notifications, that we've found so far -- save for a Factory Reset, maybe -- is to totally disable the wi-fi adapter. That isn't a "fix" though, for understandable reasons...
Nabeel Kiani said:
Wait if you want to remove the notification for open networks all you have to do is go into settings>touch WiFi>touch menu located at the top right >touch advanced > and uncheck the first option that says network notification. You should be good to go.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Edit: Deleted...too slow on my reponse and it ended up being redundant
Sorry about that other than that I personally have no idea.
Sent from my HTC One X using xda app-developers app
same problem here. drives me crazy.
Nabeel Kiani said:
Sorry about that other than that I personally have no idea.
Click to expand...
Click to collapse
No problem; just wish the toggle worked like it was supposed to.
ul49 said:
same problem here. drives me crazy.
Click to expand...
Click to collapse
It's easy for me to say it doesn't bother me, but I'm also not having to deal with it. (That's one of the first things I disabled on my Android phones too; just isn't necessary, especially when you're utilizing something like Tasker.)
I just ran the Factory Reset idea by her; probably won't be doing that after all. She hates the constant wi-fi notifications, but the idea of the Factory Reset makes her uneasy; doesn't want to have to recreate each of her apps' settings, and she's a little scared of losing other data. (She's also totally opposed to rooting and using custom ROMs -- she's seen me learn with trial-by-fire too many times on too many devices to believe that can be a hitch-free process.)
There's probably plenty of backup options that'll work within those parameters, but I'm out of my comfort zone.
If I find another solution, I'll definitely let you guys know!
I too am seeing this issue. I've tried restarting and killing the settings process numerous times with no luck. I sent an email to HTC support so we'll see what they come back with. Hopefully they don't suggest a factory reset but if they do then I guess I'll be the guinea pig.
Spacebob11 said:
I sent an email to HTC support so we'll see what they come back with.
Click to expand...
Click to collapse
I suspect the Factory Reset will work, and if it were my device, I'd do it in half-a-heartbeat. But if HTC or AT&T suggest that as the fix... well, let's just hope they don't. (Or, at the very least, let's hope they'll address this in the next update.)
Let us know what you find! :good:
colbymulkey said:
(She pulled down AT&T's latest update last week. This problem started then.)
Click to expand...
Click to collapse
I too have seen the issue where the setting doesn't work. I didnt pay too much close attention to which ROM's I saw it in, but out of about 30 ROM's I have tried maybe 2 have done it.
Its a bug in the ROM you are running, perhaps it is AT&T 2.20 that has the bug and it's likely ROM's based on 2.20 that also have the bug.
Live with it until AT&T release another update, or work to move to custom ROMs?
twistedddx said:
... or work to move to custom ROMs?
Click to expand...
Click to collapse
That's going to take a lot of work! :laugh: I've taken early builds of custom ROMs on my Android hardware long enough to grab a few buggy ROMs in the process, and she's witness the frustration it can lead to. (I wasn't always very good about taking nandroid backups before trying a new ROM, and that's backfired more times than I'd like to admit.) This is her first Android device, and while she's ahead of the curve, she's not interested enough to take the plunge into that world yet.
Besides, based on the other thread, it sounds like this might be fixable via Factory Reset.
Hopefully Spacebob11 can vouch for the Factory Reset after he gives it a shot. And hopefully he gets a positive response from HTC.
Got a response from HTC. Not the response I was looking for
Their are a couple options I can give you to rectify this issue. One is to add the Power Control Widget to your homescreen which will allow you to turn WiFi on when you want to connect to WiFi. You can add this Widget simply by pressing and holding on an empty area of your homescreen and then selecting Power Control. This allow quick access to a few different things to turn on/off.
The other option would be to do a Factory Data Reset to your device. This will reset your phone to its factory settings so before doing this, make sure you back up your personal data as it will reset the device to its factory settings. You can back up to Google, Outlook, or the SD card. If you need assistance doing this you can reply back to me or call our Technical Support at 1-866-449-8358 between 6 AM - 1 AM EST, 7 days a week.
Performing a factory reset from settings
1. Slide the Notifications panel open, and then tap Settings.
2. Tap Storage > Factory data reset.
3. Tap Reset phone, and then tap Erase everything
Click to expand...
Click to collapse
Spacebob11 said:
Got a response from HTC. Not the response I was looking for
Click to expand...
Click to collapse
Gotta love when the very first word from HTC is a typo.
You could try to use this backup method before using the factory reset.
http://forum.xda-developers.com/showthread.php?t=1420351
Going to try it tonight.
I also have this problem and am not wild about doing a factory reset. Subscribed for eventual solution (maybe 4.1, maybe workaround).

FIX!! No APN specified on device (MMS not sending/receiving)

Hey guys,
So I know I'm not alone on this issue, I've come across countless topics and I couldn't find a solid solution ANYWHERE and I tried EVERYTHING. I finally stumbled upon a solution that worked for me and it DIDN'T involve a clean wipe of my ROM.
(oh and a little background, I'm running a Droid 4 on Verizon with stargo's port of CM11 KitKat)
The topic is on the cyanogenmod website (can't post the link because of stupid forum rules), and I found the solution in the comments. Here is the comment by Matt Mower:
"Michael Gernoth, after changing apns-conf.xml, you might need to force a reload of apns-conf.xml. One way to achieve this is:
1) Enable airplane mode
2) Restart phone
3) Settings > Mobile networks should now show "Access point names" as a menu you can enter
4) In Access point names menu, choose "Reset to default" from the drop menu
5) Disable airplane mode"
So I did that, and wallah, I was able to send and receive MMS again and the error is gone!! I've seen soo many other people on here who have the same issue and have tried to reset to default and they mention that it wouldn't save, and I think the reason is it just needed that said manual reload of apns-config.xml.
Please note that I take NO CREDIT FOR THIS FIX, I just happened to find the post that contained the info that I believe many others have missed. Please share this info with anyone else having this issue as it could save them a ton of frustration as well.
Thanks for reading!
I personally tried several solutions including replacing the apns-conf.xml file, manually entering all the APN info and others without any real permanent success.
There is a ridiculously simple fix to cure this issue once and for all.
Make sure your Droid 4 is rooted and open the Play Store. Install Root Tweaker by broodplank. Open the app and check the box next to Cyanogenmod APNS List. Click "Tweak now!" You'll get a message advising it has been applied. Close the app, reboot your device and you should be good to go.
Ahem!
jdinardo22 said:
Hey guys,
So I know I'm not alone on this issue, I've come across countless topics and I couldn't find a solid solution ANYWHERE and I tried EVERYTHING. I finally stumbled upon a solution that worked for me and it DIDN'T involve a clean wipe of my ROM.
(oh and a little background, I'm running a Droid 4 on Verizon with stargo's port of CM11 KitKat)
The topic is on the cyanogenmod website (can't post the link because of stupid forum rules), and I found the solution in the comments. Here is the comment by Matt Mower:
"Michael Gernoth, after changing apns-conf.xml, you might need to force a reload of apns-conf.xml. One way to achieve this is:
1) Enable airplane mode
2) Restart phone
3) Settings > Mobile networks should now show "Access point names" as a menu you can enter
4) In Access point names menu, choose "Reset to default" from the drop menu
5) Disable airplane mode"
So I did that, and wallah, I was able to send and receive MMS again and the error is gone!! I've seen soo many other people on here who have the same issue and have tried to reset to default and they mention that it wouldn't save, and I think the reason is it just needed that said manual reload of apns-config.xml.
Please note that I take NO CREDIT FOR THIS FIX, I just happened to find the post that contained the info that I believe many others have missed. Please share this info with anyone else having this issue as it could save them a ton of frustration as well.
Thanks for reading!
Click to expand...
Click to collapse
I followed these instructions, and literally one second after turning airplane mode back off I got a "No APN specified on device message." So, at least on the OnePlus One this fix does not work. However, it is apparently possible to reset the APN to default without going into airplane mode or rebooting, although I don't know if that reloads the apns-config.xml file. Anyway, I just changed to a different APN, and so far that seems to have fixed the problem.
By the way, for all you language mavens, "wallah" is a horrible corruption of "voila," which is properly pronounced much the same way but adding the "v" sound at the start, phonetically sort of "vwallah". Cheers!
so helpfull, thank you
Simply, set your APN settings as default from drop menu, shutdown your cell, Remove sim and now insert your sim turn on cell, your issue is fixed..........
Big hug jdinardo22- the issue was fixed by enabling airplan , reboot, disabling it
and my phone is 1+1
it took me much pain and time , till getting to this simple advice that made an end to the creeping situation.
the only benefit of this terrible journey, is that i got read of a lot of nonsense and suspicious apps.
tanks again to jdinardo!!!:angel:
​
jdinardo22 said:
Hey guys,
So I know I'm not alone on this issue, I've come across countless topics and I couldn't find a solid solution ANYWHERE and I tried EVERYTHING. I finally stumbled upon a solution that worked for me and it DIDN'T involve a clean wipe of my ROM.
(oh and a little background, I'm running a Droid 4 on Verizon with stargo's port of CM11 KitKat)
The topic is on the cyanogenmod website (can't post the link because of stupid forum rules), and I found the solution in the comments. Here is the comment by Matt Mower:
"Michael Gernoth, after changing apns-conf.xml, you might need to force a reload of apns-conf.xml. One way to achieve this is:
1) Enable airplane mode
2) Restart phone
3) Settings > Mobile networks should now show "Access point names" as a menu you can enter
4) In Access point names menu, choose "Reset to default" from the drop menu
5) Disable airplane mode":
Click to expand...
Click to collapse

setup problems with Samsung A71

Hello all,
i have a strange Problem with my A71 which i use as a work phone. We got the order to migrate some internal stuff which makes it necessary to reset the mobile phone. in the description i think they missed one important point, delete / unenroll the google account first and then make a reset...but i'm not sure.
Because now after i done the reset it's not possible to get to the screen where it is possible to enter the google credentials. Means the telephone starts, i enter the PIN from the SIM, accept the User terms and conditions, log into my W-LAN, the phone search for updates, ask me if i might be restore data from an old phone. After that a quick screen pops up with the note "Checking" and then i see the error
Log in not possible
There was a problem communicating with the Google servers, please try again later.
In addition. When i try to connect with the normal mobile network, it says thats not possible to connect with the internet
What we have here?
is it the FRP or any other "the phone is locked" thing? and how i can resolve this problem?
Because the SIM is working fine...tested with another phone. And the W-LAN is working as well.
Thanks in advance
Greetings
Dean666 said:
Hello all,
i have a strange Problem with my A71 which i use as a work phone. We got the order to migrate some internal stuff which makes it necessary to reset the mobile phone. in the description i think they missed one important point, delete / unenroll the google account first and then make a reset...but i'm not sure.
Because now after i done the reset it's not possible to get to the screen where it is possible to enter the google credentials. Means the telephone starts, i enter the PIN from the SIM, accept the User terms and conditions, log into my W-LAN, the phone search for updates, ask me if i might be restore data from an old phone. After that a quick screen pops up with the note "Checking" and then i see the error
Log in not possible
There was a problem communicating with the Google servers, please try again later.
In addition. When i try to connect with the normal mobile network, it says thats not possible to connect with the internet
What we have here?
is it the FRP or any other "the phone is locked" thing? and how i can resolve this problem?
Because the SIM is working fine...tested with another phone. And the W-LAN is working as well.
Thanks in advance
Greetings
Click to expand...
Click to collapse
Hmm... If it's the device of your company, they should help you.
If it's your private device, then try to do the factory reset again in recovery mode. Hopefully it helps.
It_ler said:
Spoiler: too long... thats what she said :D
Hmm... If it's the device of your company, they should help you.
If it's your private device, then try to do the factory reset again in recovery mode. Hopefully it helps.
Click to expand...
Click to collapse
Spoiler: too long... thats what she said :D
Dean666 said:
Hello all,
i have a strange Problem with my A71 which i use as a work phone. We got the order to migrate some internal stuff which makes it necessary to reset the mobile phone. in the description i think they missed one important point, delete / unenroll the google account first and then make a reset...but i'm not sure.
Because now after i done the reset it's not possible to get to the screen where it is possible to enter the google credentials. Means the telephone starts, i enter the PIN from the SIM, accept the User terms and conditions, log into my W-LAN, the phone search for updates, ask me if i might be restore data from an old phone. After that a quick screen pops up with the note "Checking" and then i see the error
Log in not possible
There was a problem communicating with the Google servers, please try again later.
In addition. When i try to connect with the normal mobile network, it says thats not possible to connect with the internet
What we have here?
is it the FRP or any other "the phone is locked" thing? and how i can resolve this problem?
Because the SIM is working fine...tested with another phone. And the W-LAN is working as well.
Thanks in advance
Greetings
Click to expand...
Click to collapse
go download the fosctory FW from sammobile.com/firmware and use samfirm to actually download it (its literally 4x faster than directly from the site) and flash it with the CSC instead of the HOME_CSC. Once you do that, itll think its a brand new phone and itll truly factory reset it which recovery factory reset doesnt do really. If you were wanting to keep your data on the device, youd use HOME_CSC. Thats the only difference between the two, but its a BIG difference and ive seen people use the wrong one multiple times LOL myself included LOLOLOL

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