A51 Bootlooping and Freezing - Any ideas? - Samsung Galaxy A51 Questions & Answers

Hello,
So I have an international A51 model and have had it for over a year. Recently, it froze while using the browser and now continually bootloops. When I'm able to enter the OS, it freezes up again. I've tried clearing the cache, doing a factory reset, and even tried to flash the original firmware via ODIN. When I'm able to boot in now, it takes me to set up and tells me there was an unauthorized factory reset attempt. Usually freezes up shortly thereafter.
Any advice would be appreciated.

Did you succeed in flashing firmware using Odin?

dedq said:
Did you succeed in flashing firmware using Odin?
Click to expand...
Click to collapse
First time I tried to change CSC from country of origin to my own. It said success but phone was still bootlooping. Second time I used the original firmware and CSC and had the same result

It's hard bricked if you cannot do anything even after flashing official firmware.

dedq said:
It's hard bricked if you cannot do anything even after flashing official firmware.
Click to expand...
Click to collapse
Is there anything Samsung can do or am I just out of luck entirely?

Interesting thread, seems like hardware problem(the EMMC internal storage chip is failing.)
Do you still have warranty?

Hawk of Light said:
Is there anything Samsung can do or am I just out of luck entirely?
Click to expand...
Click to collapse
Samsung can but I think you would have to pay if you don't have warranty which is not even a guarantee since warranty doesn't cover user modifications.
Take it to some unofficial store and you may end up paying less.

So Samsung's policy here is a 2 year warranty for Australian models, 1 year for international warranty. My model is from the UAE and so my warranty has ended. They've told me they will try to fix it but can take between 1 - 6 days up to 6 weeks depending on the issue. I'll follow that up.
If they're able to fix it I'll update this thread with the issue as to maybe help someone else. Thanks for your contributions.

Related

[Android 5.02] No WiFi, Bluetooth and Reboots when I press the lock button

Hey Nexus 5 users, I have a problem with my N5, and the title pretty much sums it all up. I was running stock 5.02, and my WiFi was stuck on "Turning On WiFi" and my Bluetooth would attempt to turn on, but just revert to off after about five seconds. I rooted and flashed TWRP and CM 12, but the problem still remains. Anyone had problems with this? Any solutions apart from sending my phone back to Google, and if I have to, do they still accept N5's?
Clean flash factory images. If it still happens then it's likely a hardware issue.
Google accepts RMA if the device is still in it's warranty period. If it is not, then you will have to send the device to LG and pay for a repair.
Elluel said:
Clean flash factory images. If it still happens then it's likely a hardware issue.
Google accepts RMA if the device is still in it's warranty period. If it is not, then you will have to send the device to LG and pay for a repair.
Click to expand...
Click to collapse
I'll try sideloading some factory images, and I'm not sure as to whether I can RMA or not because I bought my N5 around this time last year. I should really RMA as I would like a new device anyway as there is a tiny little chip out of one of the corners of my device, and it's worth a shot I guess. Do you just call Google or go to a website or something?
EDIT: Should I sideload, or just flash with TWRP?
TrinityTechTutorials said:
I'll try sideloading some factory images, and I'm not sure as to whether I can RMA or not because I bought my N5 around this time last year. I should really RMA as I would like a new device anyway as there is a tiny little chip out of one of the corners of my device, and it's worth a shot I guess. Do you just call Google or go to a website or something?
Click to expand...
Click to collapse
Call Google. You will need your proof of purchase.
Elluel said:
Call Google. You will need your proof of purchase.
Click to expand...
Click to collapse
Ok thanks. I'm going to try flashing XtraSmooth now first. If that fails, the RMA is happening :good:
TrinityTechTutorials said:
Ok thanks. I'm going to try flashing XtraSmooth now first. If that fails, the RMA is happening :good:
Click to expand...
Click to collapse
You should be clean flashing factory images if you have an issue, not another custom ROM.
Elluel said:
You should be clean flashing factory images if you have an issue, not another custom ROM.
Click to expand...
Click to collapse
Alright, I'll flash a stock 5.1 image, it may fix this as we all know that 5.0x was a buggy mess

HELP NEEDED! Smart Switch/Kies can't fix boot loop

I have tried everything!
I guess the problem was that i flashed CF-auto root for my 5.1.1. Installed XtreStoLite and while charging, the phone went to Samsung logo and it won't turn off.
I have been reading on the web for almost a day now. Anyone that have a fix for this one?
Bump. HELP PLEASE!
Immoblize said:
I have tried everything!
I guess the problem was that i flashed CF-auto root for my 5.1.1. Installed XtreStoLite and while charging, the phone went to Samsung logo and it won't turn off.
I have been reading on the web for almost a day now. Anyone that have a fix for this one?
Click to expand...
Click to collapse
Try get the phone in download mode and install a official firmware.. Hope it helps
bamse84 said:
Try get the phone in download mode and install a official firmware.. Hope it helps
Click to expand...
Click to collapse
I have tried that many times. It gives me error when i use Kies or Smart Switch. When flashing a stock firmware via Odin, it goes through but the boot loop doesn't dissapear.
Use the NAND erase all function in ODIN, it wipes your phone clean, then flashes the firmware. If you still get the bootloop make sure you have the correcr firmware
davebugyi said:
Use the NAND erase all function in ODIN, it wipes your phone clean, then flashes the firmware. If you still get the bootloop make sure you have the correcr firmware
Click to expand...
Click to collapse
I have also tried that with 2 different firmwares. The one from SamMobile and the other from here. Still doesn't fix the boot loop.
I seriously can't fix it. Any ideas to try something else?
I have now tried 2 days in row, from morning to evening. HEEEEEEEEEEELP!
Immoblize said:
I have also tried that with 2 different firmwares. The one from SamMobile and the other from here. Still doesn't fix the boot loop.
I seriously can't fix it. Any ideas to try something else?
I have now tried 2 days in row, from morning to evening. HEEEEEEEEEEELP!
Click to expand...
Click to collapse
i see youre facing same thing as me. and that your posted on my thread tryinmgh to help. hope your phone gets fixed. im sending mine in for reapir with warranty. all galaxy s6 have warranty for a year after they buy the phone!
Jaadi said:
i see youre facing same thing as me. and that your posted on my thread tryinmgh to help. hope your phone gets fixed. im sending mine in for reapir with warranty. all galaxy s6 have warranty for a year after they buy the phone!
Click to expand...
Click to collapse
I guess i have tripped my Knox, which means i don't have warranty anymore so that option is out.
Immoblize said:
I guess i have tripped my Knox, which means i don't have warranty anymore so that option is out.
Click to expand...
Click to collapse
if you can find your reciept, you can get it replaced. other than that, you can go to places near you which repair phones. but they can be a bit untrustable sometimes. ive tried everything but nothing worked. furthest ive gotten is that if i take out my sim trey and suck air out of the sim hole in the phone, the phone boots up.
in your case, you flashed something. i didnt do anything to my phone which caused this. try downloading samfirm from xda . and odin 3.10.7. samfirm will give you the stock firmware for your specific phone. with the csc, bl, ap, and cp.
---------- Post added at 11:24 AM ---------- Previous post was at 11:17 AM ----------
http://forum.xda-developers.com/galaxy-tab-s/general/tool-samfirm-samsung-firmware-t2988647 that is samfirm. i'll help you through it if you want and hopefully it helps. ive been stuck with my phone like this for 2 weeks now. for me, it is a hardware issue
if you can find your reciept, you can get it replaced. other than that, you can go to places near you which repair phones. but they can be a bit untrustable sometimes. ive tried everything but nothing worked. furthest ive gotten is that if i take out my sim trey and suck air out of the sim hole in the phone, the phone boots up.
in your case, you flashed something. i didnt do anything to my phone which caused this. try downloading samfirm from xda . and odin 3.10.7. samfirm will give you the stock firmware for your specific phone. with the csc, bl, ap, and cp.
Click to expand...
Click to collapse
SamFirm is a great tool. Thank you for it.
But the firmware doesn't help me - even tho it's a stock firmware. I still get the bootloop.
I have the reciept, but that reciept it's going to help me since i've tripped knox (KNOX WARRANTY VOID: 1 (ox0500).
Immoblize said:
I have the reciept, but that reciept it's going to help me since i've tripped knox (KNOX WARRANTY VOID: 1 (ox0500).
Click to expand...
Click to collapse
You should try anyway. Most retailers don't know what the Knox flag is or what it means. Worst case, you get a retailer who actually knows and they say 'no'. No harm in trying.
Sevael said:
You should try anyway. Most retailers don't know what the Knox flag is or what it means. Worst case, you get a retailer who actually knows and they say 'no'. No harm in trying.
Click to expand...
Click to collapse
Yeah, i will try that since i am out of options .Thanks.
Hi,
Have you solved your problem
I have exactly the same problem. I think I have tried all the fix proposed out there but still no luck

Downgrade from 6.0.1 to 5.1.1

Updated to marshmallow couple days ago, not satisfies with the results im wondering if its possible to downgrade to lollipop?
Thanks in advance
Drivingdroids said:
Updated to marshmallow couple days ago, not satisfies with the results im wondering if its possible to downgrade to lollipop?
Thanks in advance
Click to expand...
Click to collapse
Yes
Yes
tazaga said:
Yes
Click to expand...
Click to collapse
can you post a link?
What are the steps for downgrading?
Hey guy's this is the file you need http://d-h.st/cvw5 add the files to odin and flash THIS WILL VOID YOUR WARRANTY!!!
iNeoTom
iNeoTom said:
Hey guy's this is the file you need http://d-h.st/cvw5 add the files to odin and flash THIS WILL VOID YOUR WARRANTY!!!
iNeoTom
Click to expand...
Click to collapse
No it will not!
Stay to the facts, or at least do a read up, before you say it will.
Source
dev-host.eu said:
No it will not!
Stay to the facts, or at least do a read up, before you say it will.
Source
Click to expand...
Click to collapse
I think you need to check for yourself!
You know for a fact this person is from Europe because??
If they are from outside Europe you maybe giving them the wrong info better to be safe than sorry in my opinion..
iNeoTom
Downgrade
Can I use this file in my Sm g925i?
iNeoTom said:
I think you need to check for yourself!
You know for a fact this person is from Europe because??
If they are from outside Europe you maybe giving them the wrong info better to be safe than sorry in my opinion..
iNeoTom
Click to expand...
Click to collapse
So far as I know, flashing stock samsung firmware will NOT trip Knox
If it trips Knox, then it will be up to the repair centre the phone goes to and the carrier, regardless of EU, UK or any other LAW as Knox trip does invalidate warranty. Just because you are lucky enough to get a phone fixed after it's had custom software on does not make it the norm. And if you're refused warranty, good luck challenging it, Europe or not.
As for going back to 5.1.1 I heard it wasn't possible without breaking Knox.
theronlas said:
So far as I know, flashing stock samsung firmware will NOT trip Knox
Click to expand...
Click to collapse
Yes !
Flashing stock Samsung firmware will NOT trip KNOX !
Drivingdroids said:
Updated to marshmallow couple days ago, not satisfies with the results im wondering if its possible to downgrade to lollipop?
Thanks in advance
Click to expand...
Click to collapse
Have you had any luck? I want to as well because my battery is draining like 40% faster now that I upgraded. That and there's a few bugs that I can't get rid of that bother me quite a bit.
I've tried the various guides online using Odin3 and the ROMs from SamMobile but I can't get it to not fail. I've factory restored it multiple times and tried all of the updates to Odin 3.10. I can't get any of it to work and It's making me mad! I've tried two different PCs, made sure the drivers for reading the phones are updated and even multiple USB cords! I just want Lolipop back so I can enjoy my phone and not have it be dead halfway through my day!
I have some problems with touch and want to try downgrade, how?
Dreamfall31 said:
I've tried the various guides online using Odin3 and the ROMs from SamMobile but I can't get it to not fail. I've factory restored it multiple times and tried all of the updates to Odin 3.10. I can't get any of it to work and It's making me mad! I've tried two different PCs, made sure the drivers for reading the phones are updated and even multiple USB cords! I just want Lolipop back so I can enjoy my phone and not have it be dead halfway through my day!
Click to expand...
Click to collapse
Hi,
Flashing ROM from sammobile never worked for me. This is what I did.
Download the latest 5.1.1 bootloader, modem and TWRP 3.0 for your model. Flash them in odin after putting them in respective locations. If successful, the phone boots into recovery, where you can restore a 5.1.1 backup if you have any. If you don't have a backup, see that you have a ROM file ready in the phone to flash.
iamronin said:
Hi,
Flashing ROM from sammobile never worked for me. This is what I did.
Download the latest 5.1.1 bootloader, modem and TWRP 3.0 for your model. Flash them in odin after putting them in respective locations. If successful, the phone boots into recovery, where you can restore a 5.1.1 backup if you have any. If you don't have a backup, see that you have a ROM file ready in the phone to flash.
Click to expand...
Click to collapse
Why it not stock working ?what is the problem ?
Sent from my SM-G920F using Tapatalk
tazaga said:
Why it not stock working ?what is the problem ?
Sent from my SM-G920F using Tapatalk
Click to expand...
Click to collapse
I honestly have no idea but used to fail everytime.
http://justforprogrammers.blogspot.com/2015/12/downgrade-from-marshmallow-to-lollipop.html?m=1
I think, point is from WHICH 6.0.1 to WHICH 5.1.1- generally some combinations work.
Somebody knows which??
Downgrade not work for me, bootlop, no recovery mode for wipe after flash, only download mode. Knox not trip.

Samsung Tab 2 GT-P3100 bootloop and odin fail.

My TAB 2 7.0 was not rooted and was in the bootloop all of a sudden. The issue is when it reboots, it lets me enter lock screen password and when I try to use something - It reboots. I tried to do the Clear cache partition and Factory Reset from android boot menu (power + volume up button) which says that DATA WIPE COMPLETE but when I reboot the tab nothing changes, not even the WIFI connections and their passwords. The WiFi remains on and connected to my router.
I deleted those connection from Settings but again it reboots and all deleted wifi connections (which were successfully deleted) are back with their passwords.
I also tried RESET DEVICE from settings, it asked me for my password but when i entered it and tapped on reset my device option - BOOM! it reboots again without resetting.
I searched a lot on net and tried ODIN option with proper firmware but of no use. And most importantly, I did visit authorized service centre before doing any of these, they returned it after trying couple of time to flash it and asked me to change the motherboard(Which would cost me about the price of good android phone - $120).
Can anybody please suggest me any other option than changing the motherboard (which is way much higher than my budget). The option you suggest may be hardware repair or anything else, I may not be able to get it done myself if it is hardware thing but atleast it will help to search the repair option by precisely telling the guy (technician) - what to do?
I have posted this after i saw mentions online about this forum and experts here, I hope you guys help me out as this TABLET is of great use to me.
:crying:
notsogeeky said:
My TAB 2 7.0 was not rooted and was in the bootloop all of a sudden. The issue is when it reboots, it lets me enter lock screen password and when I try to use something - It reboots. I tried to do the Clear cache partition and Factory Reset from android boot menu (power + volume up button) which says that DATA WIPE COMPLETE but when I reboot the tab nothing changes, not even the WIFI connections and their passwords. The WiFi remains on and connected to my router.
I deleted those connection from Settings but again it reboots and all deleted wifi connections (which were successfully deleted) are back with their passwords.
I also tried RESET DEVICE from settings, it asked me for my password but when i entered it and tapped on reset my device option - BOOM! it reboots again without resetting.
I searched a lot on net and tried ODIN option with proper firmware but of no use. And most importantly, I did visit authorized service centre before doing any of these, they returned it after trying couple of time to flash it and asked me to change the motherboard(Which would cost me about the price of good android phone - $120).
Can anybody please suggest me any other option than changing the motherboard (which is way much higher than my budget). The option you suggest may be hardware repair or anything else, I may not be able to get it done myself if it is hardware thing but atleast it will help to search the repair option by precisely telling the guy (technician) - what to do?
I have posted this after i saw mentions online about this forum and experts here, I hope you guys help me out as this TABLET is of great use to me.
:crying:
Click to expand...
Click to collapse
I never encountered a problem like this before but 2 years screwing with my tab (well bootlooping it with myself) I would suggest rooting it via Odin and Flash TWRP (CWM works too but I prefer TWRP) through odin as well.
After that find a custom ROM, preferably a stable build since you'll be using it for daily use and flash it using TWRP. I would suggest downloading SlimKat or Cyanogen Mod 13 and GAPPS.
You can find a lot of guides (some are step by step) about rooting it through Odin, and flashing TWRP on your tab.
As well as custom ROMS and how to flash it.
Tell me how it goes dude. Goodluck
Edit:
Hmm before flashing custom ROMs, when you try to flash a firmware. Did you make sure that you're using a correct driver for your PC? Samsung Kies does the job but make sure to close Samsung Kies in order to avoid conflicts with Odin. Make sure also to switch your tab to Download Mode when you flash with Odin.
Factory reset but asif nothing happened? I'm sorry but your tab has the dreaded eMMc bug. Only an emmc replacement or a new motherboard can fix it. Sorry.
Sent from my espresso3g using XDA Labs
DeepBricked said:
I never encountered a problem like this before but 2 years screwing with my tab (well bootlooping it with myself) I would suggest rooting it via Odin and Flash TWRP (CWM works too but I prefer TWRP) through odin as well.
After that find a custom ROM, preferably a stable build since you'll be using it for daily use and flash it using TWRP. I would suggest downloading SlimKat or Cyanogen Mod 13 and GAPPS.
You can find a lot of guides (some are step by step) about rooting it through Odin, and flashing TWRP on your tab.
As well as custom ROMS and how to flash it.
Tell me how it goes dude. Goodluck
Edit:
Hmm before flashing custom ROMs, when you try to flash a firmware. Did you make sure that you're using a correct driver for your PC? Samsung Kies does the job but make sure to close Samsung Kies in order to avoid conflicts with Odin. Make sure also to switch your tab to Download Mode when you flash with Odin.
Click to expand...
Click to collapse
Dude, firmware flashing was already tried by the technician at the authorised service center, even he couldnt flash it. I tried flashing as you said. But when i went through all the step by step tutorials on flashing or rooting through odin, they all wanted me to turn on the developers options in settings which I can't. Even if i manage to do that, it will just reverse right away after reboot.
The TWRP thing and rooting through odin that you told me are the options left with me. But I am not familiar with all those things so It would be great if you can share any link about the step by step method.
Lightracer said:
Factory reset but asif nothing happened? I'm sorry but your tab has the dreaded eMMc bug. Only an emmc replacement or a new motherboard can fix it. Sorry.
Sent from my espresso3g using XDA Labs
Click to expand...
Click to collapse
New motherboard is way beyond my budget, so I am left with only one option i.e. eMMC replacement. Is eMMC readily available in the market, if yes then is there any trusted brand or something like that.
notsogeeky said:
New motherboard is way beyond my budget, so I am left with only one option i.e. eMMC replacement. Is eMMC readily available in the market, if yes then is there any trusted brand or something like that.
Click to expand...
Click to collapse
Unfortunately, I am not familiar with eMMc replacement although @Android-Andi does have a friend in Austria who can replace/upgrade it for you according to one of his posts.
Although if you ask me, you're better off buying another more recent tablet.
Sent from my espresso3g using XDA Labs
Lightracer said:
Unfortunately, I am not familiar with eMMc replacement although @Android-Andi does have a friend in Austria who can replace/upgrade it for you according to one of his posts.
Although if you ask me, you're better off buying another more recent tablet.
Sent from my espresso3g using XDA Labs
Click to expand...
Click to collapse
Thanks man. At least now I know what the issue is and what may be the best solution. I am from India so will have to search someone who replaces eMMC here.
It's only 11 screws & 25 bucks (USA) for a motherboard
http://www.ebay.com/itm/like/131488094589
Sent from my SAMSUNG-SM-G870A using XDA Free mobile app

Table died need help

Hello,
My tablet had started getting slower so I did a clean up of files, that didn't help a lot but it didn't get any worst. Then it started extremely slow boot ups, message showed up saying operating system not responding, after 2 days of this it won't get past the SAMSUNG logo on boot up and will stay there until the battery is completely drained. I took it to the local Samsung folks in BestBuy and was told its ancient you need a new tablet. I don't buy that BS, simply trying to sell a new tablet. Can anyone point me in a direction to trouble shoot. Keep in mind I'm not a electronics guy.
Thanks in advance
Jim
Unless it's a hardware failure, a reflash firmware via Odin may solve the problem.
Look for firmware at sammobile.com
Beut said:
Unless it's a hardware failure, a reflash firmware via Odin may solve the problem.
Look for firmware at sammobile.com
Click to expand...
Click to collapse
Well got it working. I did a factory reset and it's working great. Thanks for everyone's advice.
Sent from my SM-N910V using Tapatalk

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