Greetings, so I have been a proud owner of the ROG series since the beginning, I have owned the original ROG, and currently I still own the ROG 2 & 5. I haven't owned the ROG 3 because it wasn't much of an upgrade from the 2 and there were compromises as we all know with the headphone jack,.. etc.
Up until the ROG 5 the bezels of all the ROG phones were symmetrical, but not the case with the ROG 5. I am drawn to symmetry especially when it comes to phones, I hate unsymmetrical bezels or phones with notches thats why I keep avoiding flagship phones because none meet my preference (I know it's not a big deal but in my case unfortunately it is).
So coming back to the headline, I have measured the top and bottom bezels and the bottom bezel is smaller by almost a 0.5 mm - 1mm. I have been noticing it since the moment I got the phone but I kept doubting it until I measured it, also i didn't believe ASUS will do it since there was no justified reason for them to do it in the first place (Disappointed honestly because I love this phone dual speakers design out of all the ROG series).
Anyway I wanted to point it out for those people interested, since I haven't found any mention of it in any thread or website.
Device:
ASUS ROG 5 ( Chinese model CN_1005D)
12GB/128GB version
P.S : I added a photo of my phone scanned, then i measured it in Photoshop. This is what it turned out to be (As accurate as i could be ) ( A difference of 0.6 mm)
Are you sure it isn't a defect? Can't replicate your results.
twistedumbrella said:
Are you sure it isn't a defect? Can't replicate your results.
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How can it be a defect, just by looking at the bezels from every angle you will notice that they aren't identical, now regarding the difference in measure I could be off but it's =<0.5 mm.
tyfor me it's perfectly even
Rashad83 said:
How can it be a defect, just by looking at the bezels from every angle you will notice that they aren't identical, now regarding the difference in measure I could be off but it's =<0.5 mm.
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You answered your own question. Your bezels aren't identical.
Got out a ruler just to make sure and mine are a perfect 1 : 1 match.
@Rashad83 I always thought I was the only one
None of my friends ever understood my problems with most phones and their notches/punch holes and bezels.
I would rather have exact same bezels than a larger screen ratio.
Anyway back to the topic: thanks for your information. From the pictures it looked perfectly.
The first picture with the stickers on the display might seem off because the adhesive wasn't sticking but the drawn line is correct I assure you. I hate to say it but they aren't identical 100% sure!
So this is the bottom bezel with the sticker on it.
Now I took the bottom sticker and placed it on the top bezel, you can clearly see they aren't identical.
twistedumbrella said:
You answered your own question. Your bezels aren't identical.
Got out a ruler just to make sure and mine are a perfect 1 : 1 match.
Click to expand...
Click to collapse
I am happy for you if that is the case, but still I can't believe it's a defect because as I understand it these displays come out from the same mold used to create all the ROG 5 displays. Basically I couldn't be the only case with this issue, it's either all the ROG 5 devices are suffering from this issue or I am one of the few( Maybe not a few, will have to see) suffering from this issue.
Anyway thanks for the feedback.
Lol, you weren't suppose to notice this
Rashad83 said:
I am happy for you if that is the case, but still I can't believe it's a defect because as I understand it these displays come out from the same mold used to create all the ROG 5 displays. Basically I couldn't be the only case with this issue, it's either all the ROG 5 devices are suffering from this issue or I am one of the few( Maybe not a few, will have to see) suffering from this issue.
Anyway thanks for the feedback.
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I never said you were the only case. Your issue would likely be an entire run (or location). I get that you are worked up about it, but a defect can be in the mold. It's still a defect.
What may be helpful is to post where you bought it and which version. There are two that work in the US, so this may be something that sways people if it only applies to one of them.
twistedumbrella said:
I never said you were the only case. Your issue would likely be an entire run (or location). I get that you are worked up about it, but a defect can be in the mold. It's still a defect.
What may be helpful is to post where you bought it and which version. There are two that work in the US, so this may be something that sways people if it only applies to one of them.
Click to expand...
Click to collapse
Thanks for the tip, the version I own is the Chinese version/model, i bought it locally so it wasn't shipped to abroad. The funny thing is that this is my second unit, the first unit I bought had scratches on the charger head so they replaced it for me. By the way I bought it from ASUS online official store.
Thread cleaned
please all, lets keep it on topic and with respect.
Thanks
Rashad83 said:
Thanks for the tip, the version I own is the Chinese version/model, i bought it locally so it wasn't shipped to abroad. The funny thing is that this is my second unit, the first unit I bought had scratches on the charger head so they replaced it for me. By the way I bought it from ASUS online official store.
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Click to collapse
That's actually really interesting. I know mine is Tencent, but it came with the WW firmware. I wonder if Taiwan got a separate manufacturing location.
So this topic got me interested in comparing other ASUS ROG 5 screen bezel sizes. I found this clear sample from Androidauthority Website , credits go to them .
I measured the length of the top (0.28 CM) and the bottom bezel (0.26 CM) in Photoshop, which results in a ratio of (1.076923076923077 : 1).
Now by my phone measurements the top bezel from the top speaker to the start of the display i get a measure of (~0.5 CM). Now if we multiply the ratio by the size i got, the bottom bezel should be (0.4642857142857143 CM). So a difference of ~ 0.4 MM.
Either way this proves that they aren't identical, It's not a big deal or a shocking discovery. None the less it's good to know for people wondering.
Rashad83 said:
So this topic got me interested in comparting other ASUS ROG 5 screen bezel sizes. I found this clear sample from Androidauthority Website , credits go to them .
I measured the length of the top (0.28 CM) and the bottom bezel (0.26 CM) in Photoshop, which results in a ratio of (1.076923076923077 : 1).
Now by my phone measurements the top bezel from the top speaker to the start of the display i get a measure of (~0.5 CM). Now if we multiply the ratio by the size i got, the bottom bezel should be (0.4642857142857143 CM). So a difference of ~ 0.4 MM.
Either way this proves that they aren't identical, It's not a big deal or a shocking discovery. None the less it's good to know for people wondering.
View attachment 5361477
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Starting to sound like an old cigarette commercial. That extra whatever millimeters longer
I wouldn't be surprised if it is intentional. The more I was thinking about it, the screen protectors have a black top and bottom that partially cut into the screen. The manufacturer just assumes they are identical and ends up covering it up. That would explain varied results.
The camera in the top likely requires just slightly more space. The screen has to be a specific size, but they might not have been able to make the phone any taller. Rather than make the screen smaller or put the camera into the screen, you end up with slightly different sizes.
This phone could use even more top & bottom bezels if you ask me! If you use it for gaming with max touch responsiveness, you know what I'm talking about - a lot of accidental touches around the lower corners in landscape. Not cool when gaming. The area block function in A-Crate doesn't work for me.
In addition I wish the display corners were just good old full size square corners instead of being as rounded as they are.
Andrologic said:
This phone could use even more top & bottom bezels if you ask me! If you use it for gaming with max touch responsiveness, you know what I'm talking about - a lot of accidental touches around the lower corners in landscape. Not cool when gaming. The area block function in A-Crate doesn't work for me.
In addition I wish the display corners were just good old full size square corners instead of being as rounded as they are.
Click to expand...
Click to collapse
I cannot agree more. Unfortunately there is no newer phone that meets these requirements. However the rog 5 is the least guly one in my opinion.
I hope that "no bezel", Notch, Punch hole trend with rounded corners ends as soon as possible.
Related
Hi there,
I would give an help to all the people that are waiting to buy a z3... I can imagine, reading all posts about production issues, that they are really demotivated to buy this smartphone, and maybe they will wait a month, a month an half, hoping that Sony will resolve all this issues. Well, I don't know if the problem is associated to the week of realization.... but, we can have a better idea if we put here the week, and if our z3 have problems of gaps, lines of lights from gaps, and other problems... I'll start with my product code:
(you can find the code on the little piece of sheet under the memory card)
14W36 - model D6603
Problems
- Glass is not centered ( gap on the all right side )
- line of light coming out from the right side
- light of the led notification coming out from the gap on the top left corner ( if the led is on of course)
Same batch/week, completely centered glass (as you have seen), screen light leaking from bottom left corner and led leaking like OP has said. Other than that it's all good, it seems.
Don't know if the model makes any difference or not bu mine is D6653.
Someone else who wants to share infos about his phone? Come on guys
14W34
No problem so far...
Out of four I have gone through, two had gaps, ironically the gap ones had no light leak lol. All are from different batches. Last was 14W40 (Gaps) and current one is 14W39 (No Gaps).
how big are the gaps you guys got? On mine I can stick the corner of a thin piece of paper on all sides. Would that be considered a gap? Its symmetrical overall. Mine is at 14W40
polishtom said:
how big are the gaps you guys got? On mine I can stick the corner of a thin piece of paper on all sides. Would that be considered a gap? Its symmetrical overall.
Click to expand...
Click to collapse
No thats not a problem, that should be fine. When you can fit a postcard then its a problem aesthetically for me, because at that size it's very visible, this only generally happens if the screen is fit off centered.
I can share one information:
This is what happens if you read the internet too much. People tend not to praise the device they buy - because they are too busy being happy with them. People mostly post negative stuff - but that doesn't mean negative stuff is the only thing that happens...
It's good to be aware of potential issues, but if you read into it too much - you will get discouraged from buying any device.
Now about my device - no problems apart from a small light leak on the bottom left corner, but I can't consider that being a problem as it's only 3mm tall.
I checked every little bit of my phone, i haven't seen any bleeding light nor gap, So i'm not sure what everyones talking about, My model is D6603
Hussain_Salam said:
I checked every little bit of my phone, i haven't seen any bleeding light nor gap, So i'm not sure what everyones talking about, My model is D6603
Click to expand...
Click to collapse
You got a good device enjoy.
Slight gap is normal, light leak is actually the backlight being seen thought the frame/LCD gap. The Sony rep for TMO said its a known issue (big gaps/lightbleed), not everyone but a significant amount are getting it, TMO apparently got dumped bad batch/es, quality control wise.
To anyone thinking of avoiding the device, please don't. Every manufacturer has production issues here and there, aka HTC One M7 purple cam issues, G3 back cracking near mic etc. As Akiainavas mentioned its mostly people with issues on forums complaining (like me), many with good devices won't go on to say how great it is as they are too busy enjoying.
All I am saying is check your device, and get a replacement one if it has defects.
With my current Z3, I am very happy love it as much as my LG G2.
So mine has a screen gap on right side but no light leak, im assuming if my gap was bigger it would be a defect?
So I recently broke the screen to my phone and it was working fine but yesterday I started to get lines across the screen and cannot use anymore.
Figured its time to finally buy a replacement screen and I want the one already on the frame. I just can't seem to find one specific to the Korean models the 915 S/K/L.
Instead there are only ones for 915 P/T which is the American models. After looking between the 2 frames many many times I can only spot one difference between the two which is the positioning of the thermal tape right under the one for the CPU. All in all I think it should fit but still hesitant. Does anyone have experience replacing screens on the Edge who has any experience you could share with me.
The first picture is of the frame from my N915S and the second frame is for a listing I have been looking to buy which is for the N915P
Welp, I just tried my luck and ordered the part in and it fit everything without a problem.
For anyone in a similar situation for me it seems like the frames for this phone will fit with all models.
tospace2006 said:
Welp, I just tried my luck and ordered the part in and it fit everything without a problem.
For anyone in a similar situation for me it seems like the frames for this phone will fit with all models.
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Click to collapse
My screen is broken. It's not annoying but i hate it. How in lord's name did you manage to replace your glass and how much did it cost and how much did it cost to replace and where did you replace it at?
edo101 said:
My screen is broken. It's not annoying but i hate it. How in lord's name did you manage to replace your glass and how much did it cost and how much did it cost to replace and where did you replace it at?
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Click to collapse
Replaced it myself, it's easier to buy the entire frame assembly + screen rather than just the screen as taking off the screen off the frame is a pain.
Also if you buy frame + screen you have a better chance at finding OEM parts rather than chinese knockoff.
Gotta warn you though the replacement for a screen costs more than some whole phones.
Something like this would be optimal: http://www.ebay.ca/itm/Excellent-Bl...241748?hash=item4af43d5b94:g:VxkAAOSwT4lWThZa
Tutorial on how to swap over all the parts here: https://www.youtube.com/watch?v=mYEwEHRki_8
Mine is the Korean model the 915S and the frame I bought was for 915T and 915P but everything still fit so it shouldn't matter which model frame you buy.
tospace2006 said:
Replaced it myself, it's easier to buy the entire frame assembly + screen rather than just the screen as taking off the screen off the frame is a pain.
Also if you buy frame + screen you have a better chance at finding OEM parts rather than chinese knockoff.
Gotta warn you though the replacement for a screen costs more than some whole phones.
Something like this would be optimal: http://www.ebay.ca/itm/Excellent-Bl...241748?hash=item4af43d5b94:g:VxkAAOSwT4lWThZa
Tutorial on how to swap over all the parts here: https://www.youtube.com/watch?v=mYEwEHRki_8
Mine is the Korean model the 915S and the frame I bought was for 915T and 915P but everything still fit so it shouldn't matter which model frame you buy.
Click to expand...
Click to collapse
Thanks I'll check it out. And yeah while the pricing is huge, this phone is a one of a kind phone. It still doesn't justify the pricing but I'll let it slide because of how much this phone has helped me out with the multi screen and its note taking features
edo101 said:
Thanks I'll check it out. And yeah while the pricing is huge, this phone is a one of a kind phone. It still doesn't justify the pricing but I'll let it slide because of how much this phone has helped me out with the multi screen and its note taking features
Click to expand...
Click to collapse
That's the exact same reason why I wanted to get this fixed. I usually sell off phones before buying a new one but want to keep this around as the first curved phone I ever owned.
Also found out that the headphone jack needs to be replaced with the one that matches your motherboard. Was trying to get audio to work in my car for hours before finding out that the issue was on the phone haha
I have ordered this one
http://www.aliexpress.com/item/Fast...90.html?spm=2114.13010208.99999999.274.5R2YVv
for a common dreaded problem of having vertical green lines appearing on LCD from nowhere (although my fault, it got it dropped on flat floor from my shoulder height a couple of times). In my case the green lines are appearing on the edge panel itself only, so the old LCD maybe useful for me to keep just for an emergency replacement as well.
Does this one looks ok, I mean any of the replacement LCD+Frame+Digitizer combo ordered from either ebay or china would rather be coming from only a handful or sources (resellers), and maybe only one or two manufacturers (who might be manufacturing it as OEM as well).
How was your experience with the replacement LCD, does it looks and feels just like original in screen clarity, colours and touch responsiveness.
Thanks for sharing your experience.
HyperEscape said:
How was your experience with the replacement LCD, does it looks and feels just like original in screen clarity, colours and touch responsiveness.
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Click to collapse
I bought mine with a cracked screen and replaced it myself. It was my first time repairing a smartphone and I followed the same instructions as the Youtube video linked above.
I found the process quite easy, luckily most of the components have screws and the video is easy to follow so I was done after 20 minutes. I can't compare with the previous screen by if I do a comparison with other phones we have at home (Lenovo Vibe Z2 Pro, Nexus 6) the screen looks fantastic!
Hi guys,
Story of my life. I preordered my S8+ on March 30th, received it on April 20th. Reading about pink tint I was happy not to see any. But what I got was green tint across the whole screen. On top of that the curved edges were really visible and had this glowing effect, as described in this thread: https://forum.xda-developers.com/galaxy-s8+/help/dark-edges-t3593730
I decided to return it and ordered another two units. The first one was completely pink, using the white balance sliders and the color calibration code (*#15987#) helped a little, but it was still pink. The other one had dead pixels near one of the curved edges and was greenish in one part of the screen. I returned all of them.
I'm stubborn (and like the phone design a lot) so I bought another three (this time I took some photos which I attached below). The first one had extremely greenish tint and as any other greenish screen the curved edges were really visible and had this glowing effect.
The second one was entirely pink including the pinkish edges and the third one was pink only at the top. Playing with white balance and color calibration did not help, only lowered the effect a little bit.
To make it worse one unit had splinter on the frame straight out of the box.
There is a guy on polish forum of S8+ who got twelve units of S8+ and only one was perfect: http://forum.android.com.pl/topic/314518-ekran-w-galaxy-s8-plus/?page=19#comment-5078692
Is it only in my beloved country so hard to get the perfect screen (by perfect I mean not pink nor green, without dead pixels) or were we so unlucky ? It seems almost impossible to get the good unit. I'm really tired of not being able to enjoy mine new device. I'm thinking about buying another 5 units from different sources. I will give it a last chance ...
PS. To make it clear - I'm buying new phones almost every year since 10 years and never had such issues. I had to replace one of my phones just once in my entire life! So I'm not that kind of person seeing issues everywhere, I'm just not agreeing to pay full price for a device with such flaws.
mrvain84 said:
Hi guys,
Story of my life. I preordered my S8+ on March 30th, received it on April 20th. Reading about pink tint I was happy not to see any. But what I got was green tint across the whole screen. On top of that the curved edges were really visible and had this glowing effect, as described in this thread: https://forum.xda-developers.com/galaxy-s8+/help/dark-edges-t3593730
I decided to return it and ordered another two units. The first one was completely pink, using the white balance sliders and the color calibration code (*#15987#) helped a little, but it was still pink. The other one had dead pixels near one of the curved edges and was greenish in one part of the screen. I returned all of them.
I'm stubborn (and like the phone design a lot) so I bought another three (this time I took some photos which I attached below). The first one had extremely greenish tint and as any other greenish screen the curved edges were really visible and had this glowing effect.
The second one was entirely pink including the pinkish edges and the third one was pink only at the top. Playing with white balance and color calibration did not help, only lowered the effect a little bit.
To make it worse one unit had splinter on the frame straight out of the box.
There is a guy on polish forum of S8+ who got twelve units of S8+ and only one was perfect: http://forum.android.com.pl/topic/314518-ekran-w-galaxy-s8-plus/?page=19#comment-5078692
Is it only in my beloved country so hard to get the perfect screen (by perfect I mean not pink nor green, without dead pixels) or were we so unlucky ? It seems almost impossible to get the good unit. I'm really tired of not being able to enjoy mine new device. I'm thinking about buying another 5 units from different sources. I will give it a last chance ...
PS. To make it clear - I'm buying new phones almost every year since 10 years and never had such issues. I had to replace one of my phones just once in my entire life! So I'm not that kind of person seeing issues everywhere, I'm just not agreeing to pay full price for a device with such flaws.
Click to expand...
Click to collapse
I feel you. I don't know what to say to help, but if it is any consolation I know exactly how you are feeling. A few years back I had a similar problem with the BlackBerry Passport. I ended up exchanging about 12 devices before I found one that didn't have flaws out of the box. I got roasted on the CrackBerry forums for it, but proof was all there. I simply got 12 broken devices out of the box... Seems unreal almost, but it happens.
I couldn't care less if there was a green or a blue or a pink or a yellow tint. It still does the same job.
Your best bet is to just wait until the first few batches are pushed out and just wait until samsung makes more phones..let everyone​ else buy up all the pink ones. This could take months though, maybe about 3. Either way, buying an AMOLED is similar to buying an LCD; you will get lucky if you don't get dead pixels or screen tint issues.
Biggenz said:
I couldn't care less if there was a green or a blue or a pink or a yellow tint. It still does the same job.
Click to expand...
Click to collapse
That's true but wouldn't an older device as well? People should be getting quality products for the price.
Biggenz said:
I couldn't care less if there was a green or a blue or a pink or a yellow tint. It still does the same job.
Click to expand...
Click to collapse
Couldnt agree more!!!!
Don't see what the problem is regarding screen tint issue, Samsung is aware of it and said they can address it through a software update. I would've just waited for that and changed my screen color ratio in the mean time. Also the pictures you showed with the dead pixels, either I'm blind or it wouldn't honestly make a difference or you wouldn't even notice it in daily usage. Just my two cents
TheBrandonWRX said:
That's true but wouldn't an older device as well? People should be getting quality products for the price.
Click to expand...
Click to collapse
People should indeed get quality products for their money, but this seems to be a new obsession when it comes to new phones. People sitting there all day looking at a white screen trying to find an imperfection. If you use the phone day to day, there is no way you would even notice it.
aroy97 said:
Don't see what the problem is regarding screen tint issue, Samsung is aware of it and said they can address it through a software update. I would've just waited for that and changed my screen color ratio in the mean time. Also the pictures you showed with the dead pixels, either I'm blind or it wouldn't honestly make a difference or you wouldn't even notice it in daily usage. Just my two cents
Click to expand...
Click to collapse
Biggenz said:
People should indeed get quality products for their money, but this seems to be a new obsession when it comes to new phones. People sitting there all day looking at a white screen trying to find an imperfection. If you use the phone day to day, there is no way you would even notice it.
Click to expand...
Click to collapse
When you pay $1,300 for something, like I did for my S8+, you want it to be flawless, at least physically. We all work hard for our money, one way or the other. I won't stand for throwing it away on a semi-defective device, no matter how small the defect.
dhorgas said:
When you pay $1,300 for something, like I did for my S8+, you want it to be flawless, at least physically. We all work hard for our money, one way or the other. I won't stand for throwing it away on a semi-defective device, no matter how small the defect.
Click to expand...
Click to collapse
I thought I was having a screen issue ... but it was just my eyes .. however im having audio output issues and im pissed off ... had to use a speaker booster for everything ... at full volume its like 1/3 of full on my note 4 ... going to Verizon to test the sample phones to mine
dhorgas said:
When you pay $1,300 for something, like I did for my S8+, you want it to be flawless, at least physically. We all work hard for our money, one way or the other. I won't stand for throwing it away on a semi-defective device, no matter how small the defect.
Click to expand...
Click to collapse
Ohh oh... You hoping for something that will never happen, good luck!
cantenna said:
Ohh oh... You hoping for something that will never happen, good luck!
Click to expand...
Click to collapse
I got a perfect device with the S8+, thankfully, on first go. Software wise, different story, but HW is flawless. It's hit and miss.
If they are going to start setting a precedent where they are asking for laptop money for a phone, then we need to respond by expecting that it at least comes as advertised. When we start dropping our standards while they keep raising the price, then we are all in for ever-increasing amounts of agro as they will just assume x% of people will just take it up the wrong-un and keep coming back for more. For this money, if there are any hardware defects out of the box, back it goes. But those are just my standards.
In response to the OP, sounds like you are ordering replacments from the same borked batch. I'd either find a new source or wait for the scruffy units to go elesewhere.
dhorgas said:
I got a perfect device with the S8+, thankfully, on first go. Software wise, different story, but HW is flawless. It's hit and miss.
Click to expand...
Click to collapse
Ya, its also entirely subjective and dependant upon the individual, but good on ya for being at peace.
Software wise, im rooted and am able to enhance my android experiance on this device were i deem fit; so very pleased with this device.
Mine is absolutely flawless, want to buy ?)
cantenna said:
Ya, its also entirely subjective and dependant upon the individual, but good on ya for being at peace.
Software wise, im rooted and am able to enhance my android experiance on this device were i deem fit; so very pleased with this device.
Click to expand...
Click to collapse
There is nothing subjective about having a color balanced display, no visible marks, flaws, or any other defects anywhere on the body, and no dead or stuck pixels. All ports and speakers work, mics all work, etc. No, physically perfect is not subjective. It's very much objective, based on factual observations about the conditions of the device. Besides, as the poster above has said as well, if they're going to be asking laptop money for a phone it better be flawless.
dhorgas said:
There is nothing subjective about having a color balanced display, no visible marks, flaws, or any other defects anywhere on the body, and no dead or stuck pixels. All ports and speakers work, mics all work, etc. No, physically perfect is not subjective. It's very much objective, based on factual observations about the conditions of the device. Besides, as the poster above has said as well, if they're going to be asking laptop money for a phone it better be flawless.
Click to expand...
Click to collapse
Your argument is still predicated on your interpretation of perfection, so that it is subjective! Feel free to dispute that further, lol.
cantenna said:
Your argument is still predicated on your interpretation of perfection, so that it is subjective! Feel free to dispute that further, lol.
Click to expand...
Click to collapse
This is a pretty comical comment. Your argument amounts to everything being subjective. Why is a square a square? Why is it not a triangle? Because a square has 4 equal sides and 90 degree angles connecting all sides to each other. That's not subjective; it is mathematically objective. The same way, a perfect display is one that is without defects. A perfect phone body is one without scuffs. You either have dead pixels or you don't. You either have scuffs or you don't. Your display is centered in the frame of the phone, or it isn't. Your display is using a proper white-point, or it is not. These are not subjective things. The state is binary.
mrvain84 said:
Hi guys,
Story of my life. I preordered my S8+ on March 30th, received it on April 20th. Reading about pink tint I was happy not to see any. But what I got was green tint across the whole screen. On top of that the curved edges were really visible and had this glowing effect, as described in this thread: https://forum.xda-developers.com/galaxy-s8+/help/dark-edges-t3593730
I decided to return it and ordered another two units. The first one was completely pink, using the white balance sliders and the color calibration code (*#15987#) helped a little, but it was still pink. The other one had dead pixels near one of the curved edges and was greenish in one part of the screen. I returned all of them.
I'm stubborn (and like the phone design a lot) so I bought another three (this time I took some photos which I attached below). The first one had extremely greenish tint and as any other greenish screen the curved edges were really visible and had this glowing effect.
The second one was entirely pink including the pinkish edges and the third one was pink only at the top. Playing with white balance and color calibration did not help, only lowered the effect a little bit.
To make it worse one unit had splinter on the frame straight out of the box.
There is a guy on polish forum of S8+ who got twelve units of S8+ and only one was perfect: http://forum.android.com.pl/topic/314518-ekran-w-galaxy-s8-plus/?page=19#comment-5078692
Is it only in my beloved country so hard to get the perfect screen (by perfect I mean not pink nor green, without dead pixels) or were we so unlucky ? It seems almost impossible to get the good unit. I'm really tired of not being able to enjoy mine new device. I'm thinking about buying another 5 units from different sources. I will give it a last chance ...
PS. To make it clear - I'm buying new phones almost every year since 10 years and never had such issues. I had to replace one of my phones just once in my entire life! So I'm not that kind of person seeing issues everywhere, I'm just not agreeing to pay full price for a device with such flaws.
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see here:
https://forum.xda-developers.com/showthread.php?t=3593263
i have these issues since years, but this time it's extreme...
I've seen a lot (nearly 20) S8+ now, only 3 of them had an almost perfect screen!
the deviations are really huge, and that's the biggest problem in my eyes...
Sent from my SM-G955F using XDA-Developers Legacy app
*sigh*
Can we get a moderrator to change the title of this thread to; LCD is better than AMOLED (because this is what this thread is really about(I prefer amoled btw))
Sent from my SM-G955F using Tapatalk
After trying and failing with the S8/S8+ I decided to go for the U11.
I ordered two phones from Amazon, one for myself and one for family. They were the amazing silver. We powered them on, and then noticed backlight bleed along the lower edge. The guy on this review is the only reviewer who mentions it and shows the problem:
http://www.androidpolice.com/2017/0...pretty-good-phone-if-anyones-still-listening/
Not only that, but both phones had a dead pixel on the screen (But I think that's just my bad luck . I took it on myself to watch reviews on youtube, and I think the lower edge problem has been there on every review unit, but no reviewer mentioned it.
I really am considering a switch to the U11, but I have a serious screen OCD so I wanted to put it to you guys... Do you all experience this? And is it terribly bad on every day performance?
Thanks
evak2979 said:
After trying and failing with the S8/S8+ I decided to go for the U11.
I ordered two phones from Amazon, one for myself and one for family. They were the amazing silver. We powered them on, and then noticed backlight bleed along the lower edge. The guy on this review is the only reviewer who mentions it and shows the problem:
http://www.androidpolice.com/2017/0...pretty-good-phone-if-anyones-still-listening/
Not only that, but both phones had a dead pixel on the screen (But I think that's just my bad luck . I took it on myself to watch reviews on youtube, and I think the lower edge problem has been there on every review unit, but no reviewer mentioned it.
I really am considering a switch to the U11, but I have a serious screen OCD so I wanted to put it to you guys... Do you all experience this? And is it terribly bad on every day performance?
Thanks
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I don't have it at all that I can see. Sorry for your luck but my device is flawless.
EtherealRemnant said:
I don't have it at all that I can see. Sorry for your luck but my device is flawless.
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Thanks for the quick response. Check this thread:
https://forum.xda-developers.com/u11/help/minor-issues-stuck-pixel-sound-static-t3621512
A guy posted a picture as a response. See the shadow along the bottom edge? If you don't have that, at all, this gives me hope. What color is your device if you don't mind me asking.
evak2979 said:
Thanks for the quick response. Check this thread:
https://forum.xda-developers.com/u11/help/minor-issues-stuck-pixel-sound-static-t3621512
A guy posted a picture as a response. See the shadow along the bottom edge? If you don't have that, at all, this gives me hope. What color is your device if you don't mind me asking.
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No shadow, no dead pixels (just went through a full pixel test - jeez this backlight will blind you on full!), no scuffed glass, nothing. It's the first device I've ever gotten from HTC with no complaints about the screen (my M7 had a yellow tint as did the M8 and the first few weeks of owning my 10, the glue hadn't settled so it was pink tinted and I had to have the Sprint store open up 8 EVOs before I found an acceptable screen to give you an idea - never had a dead pixel except on AMOLED ironically enough).
It's the Sapphire Blue.
EtherealRemnant said:
No shadow, no dead pixels (just went through a full pixel test - jeez this backlight will blind you on full!), no scuffed glass, nothing. It's the first device I've ever gotten from HTC with no complaints about the screen (my M7 had a yellow tint as did the M8 and the first few weeks of owning my 10, the glue hadn't settled so it was pink tinted and I had to have the Sprint store open up 8 EVOs before I found an acceptable screen to give you an idea - never had a dead pixel except on AMOLED ironically enough).
It's the Sapphire Blue.
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Thanks mate I do love the phone, and am considering another go. My guess is you are -very- lucky, most of the units I've seen myself on youtube (if not all), have it to a certain extend. Treasure and keep it !
evak2979 said:
Thanks mate I do love the phone, and am considering another go. My guess is you are -very- lucky, most of the units I've seen myself on youtube (if not all), have it to a certain extend. Treasure and keep it !
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Yeah out of all phones I've ever ordered, this one is by far my favorite. Ridiculous battery life, no lag, great screen, no gimmicks (edge sense is actually quite useful - I use it to launch my camera immediately when I'm out and about), excellent camera, doesn't overheat, crystal clear call quality, loud speaker set up... Only thing I don't like is News Republic chewing up my battery and not being able to disable it.
I haven't even rooted it yet. Every other phone I've rooted within a week, oftentimes the day I've received it. I ordered it May 16th from HTC on pre-order and got it on June 9th. No phone has ever been in my possession that long without being modded somehow, even if it was just changing the launcher.
The light bleed problem affected every review unit as you said, and there have been several threads here mentioning it. My conclusion is that nearly every U11 has the problem although it's rather subtle so not easy not to notice if you don't know about it.
Personally I'm rather OCD about screens and I'm not happy about this defect but I'm now used to it. The location is just one that you don't look at normally. In fact I think we've grown used to ignore the lowest part of the screen as it's where ads normally sit. Also it kinda helps that the bleed gets reduced a lot depending on the angle you look at the screen from.
x_d_n said:
The light bleed problem affected every review unit as you said, and there have been several threads here mentioning it. My conclusion is that nearly every U11 has the problem although it's rather subtle so not easy not to notice if you don't know about it.
Personally I'm rather OCD about screens and I'm not happy about this defect but I'm now used to it. The location is just one that you don't look at normally. In fact I think we've grown used to ignore the lowest part of the screen as it's where ads normally sit. Also it kinda helps that the bleed gets reduced a lot depending on the angle you look at the screen from.
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Thanks. I am considering getting a device regardless. I will ponder it over the weekend - and if you are OCD and can live with it, so must I. If you can help with advice on how to deal with such impulses (over screens), do drop me a message. I am desperately trying to drop that habit off.
evak2979 said:
Thanks. I am considering getting a device regardless. I will ponder it over the weekend - and if you are OCD and can live with it, so must I. If you can help with advice on how to deal with such impulses (over screens), do drop me a message. I am desperately trying to drop that habit off.
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I'm very OCD regarding LCD screen and the phone itself. The phone is perfect except for the light bleeding, a stuck pixel and some sound static in earphone. Otherwise the phone is perfect like the camera, sound, battery life and performance.
As I bought the phone from Hong Kong its a pain in the... To return it. So with a 10% discount off that seller gave me I learned to enjoy and love the phone.
My HTC One X, M8x, 10 U11 and the S8+ all suffered from flaws being the S8+ the worst (random restarting and pinkish screen tone) so I'm not a lucky person about phones.
@evak2979 i sent you a message but basically it's about accepting defeat when it comes to small flaws, unfortunately there's not more to it. Although of course, if your phone has serious build issues that no one else has it should go back to HTC.
I have is as well. Actually this is my second unit (Black), the previous (Silver) had it as well. I can see it in display test application but I would say it is not affecting normal usage. Overall I am happy with display quality.
KejPi said:
I have is as well. Actually this is my second unit (Black), the previous (Silver) had it as well. I can see it in display test application but I would say it is not affecting normal usage. Overall I am happy with display quality.
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Like I told my new pal on PM, I got the S8+ new for a very good price (539, UK).
If that sinks, I'll bite the bullet and return to HTC. It's funny because I don't mind scuffs, or scratches, or what. I just want a normal okay screen. I remember being happy with Note 4, with S5, With M8, With M9.
Then this new fashion started with every display being the dumbs
And the S8+ arrived with dust under the glass.
I've fought for a long time with my OCD to accept that AMOLEDs will never have consistent whites (though my one plus 3t is perfect, the one phone I've kept over the months). As of late with the S8 it's also been, full red edges, dead pixels, dust specs.
Let's try the U11 again. If it just has light bleed and no dead pixels I'll keep it...
I don't have light bleed.
I use edge to launch my calendar.
Sound through the earphones is shockingly good!
It looks dated in any other color but blue or red.
Those bezels? Ug.
The screen is beautiful and they've coated with oleophilics that feel INCREDIBLE.
The camera is excellent.
It's a very VERY good phone.
I have it on mine, but It's hardly even noticeable... Definitely not a game-changer for me. It's not enough for me to return it for a new one.
Just updating that I received my HTC U11 black, and I sent it back with a dead pixel. That's the third U11 with dead pixels, the first two having been silvers from Amazon.
I have also encountered issues with S8s (dust under glass), but not so much or frequent.
I want to get a U11 more than I do an S8, but I am really really skeptical about a few things - the build quality of the panel. The reports that some of the units are not so water proof (The solar reds apparently, a youtube search I did testified to that.
Sorry for diverting this thread from its original post, but I am really curious about you guys' opinion. I agree to having screen OCD, and that I should lower my standards when it comes to white consistency on AMOLED, for example. Or even some light bleed on LCD panels.
But dead pixels? Dead pixels on 649 pound devices, top end flagship? What is going on with QC and how lost must we drop our standards.
And if anyone thinks I am lying I am happy to provide with pictures...
If anyone from the UK has a relatively faultless HTC, please tell me where you bought it from so I can buy from there myself. And which color variant.
Thank you.
Hi, I believe you as I have the same problem with my Asian version. But can you share a picture? I want to compare mine with yours.
evak2979 said:
Thanks. I am considering getting a device regardless. I will ponder it over the weekend - and if you are OCD and can live with it, so must I. If you can help with advice on how to deal with such impulses (over screens), do drop me a message. I am desperately trying to drop that habit off.
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evak2979 said:
Just updating that I received my HTC U11 black, and I sent it back with a dead pixel. That's the third U11 with dead pixels, the first two having been silvers from Amazon.
I have also encountered issues with S8s (dust under glass), but not so much or frequent.
I want to get a U11 more than I do an S8, but I am really really skeptical about a few things - the build quality of the panel. The reports that some of the units are not so water proof (The solar reds apparently, a youtube search I did testified to that.
Sorry for diverting this thread from its original post, but I am really curious about you guys' opinion. I agree to having screen OCD, and that I should lower my standards when it comes to white consistency on AMOLED, for example. Or even some light bleed on LCD panels.
But dead pixels? Dead pixels on 649 pound devices, top end flagship? What is going on with QC and how lost must we drop our standards.
And if anyone thinks I am lying I am happy to provide with pictures...
If anyone from the UK has a relatively faultless HTC, please tell me where you bought it from so I can buy from there myself. And which color variant.
Thank you.
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Jadraker said:
Hi, I believe you as I have the same problem with my Asian version. But can you share a picture? I want to compare mine with yours.
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Of course...Here. Same on all three, just in different positions.
Mine is in a similar position but it's not black. Indeed it changes according to the color but of course it's different from the rest. Mine is more a defective pixel than a dead or stuck one. I thought it was the same pixel issue but it's not.
evak2979 said:
Of course...Here. Same on all three, just in different positions.
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Jadraker said:
Mine is in a similar position but it's not black. Indeed it changes according to the color but of course it's different from the rest. Mine is more a defective pixel than a dead or stuck one. I thought it was the same pixel issue but it's not.
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Nah mine is dead dead.
I am considering a 4th U11. At this point, I don't even care about the light bleed. But 3/3 with dead pixels, it can't just be bad luck. That's the thing. I mean this is very bad QC. None of the reviewers are mentioning things like this. Or the issues with the S8 screen.
I think at this point someone needs to step up and say : ok guys, these are the GOOD things about the phone. But there is also
S8 (red tints, even after patch. Bad smudges on grey. Dust particles under panel)
U11 (Dead pixels. Light bleed at bottom of the screen).
In the end, the only trustworthy review is XDA forums and its users.
Hey guys, quick check in. It seems all my coworkers and friends who have the N20u have this problem at certain stages.
There's reports online of excess glue during teardowns and it seems like it's staining the display. Samsung has been super lack on replying back to me with answers.
Mine was perfect until it started to show slightly around the camera cutout, then within the last day it's a huge chunk of the center of the display. So it's something that happens fast and suddenly. What do you guys think?
Display failure. I highly doubt the adhesive is "staining" the display. That outline doesn't correspond to the internal parts.
Manufacturing defect in the display it's self. Perhaps heat fried display drivers from excessive CPU heat ie insufficient heat sink capacity. There's been reports of poor heat sinking on at least some of these devices.
blackhawk said:
Display failure. I highly doubt the adhesive is "staining" the display. That outline doesn't correspond to the internal parts.
Manufacturing defect in the display it's self. Perhaps heat fried display drivers from excessive CPU heat ie insufficient heat sink capacity. There's been reports of poor heat sinking on at least some of these devices.
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Well they're calling it samsung glue gate, it's happening to phones older than a year and it's a actually very common in many parts of the internet.
I'm surprised it's not big on XDA yet but we are more fanboyish then the rest of the world.
I absolutely love my note, I still plan on keeping it even with the discoloration.
coilbio said:
Well they're calling it samsung glue gate, it's happening to phones older than a year and it's a actually very common in many parts of the internet.
I'm surprised it's not big on XDA yet but we are more fanboyish then the rest of the world.
I absolutely love my note, I still plan on keeping it even with the discoloration.
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I can't see how it corresponds to any of the internal parts on the teardowns.
All the newer Notes use lots of double sided adhesive strips. It's pretty much chemically inert.
Displays can be damaged by heat and pressure, like a battery failure. A control portion of the matrix of the display ie drivers may have been damaged more likely by heat but maybe pressure. That would explain the odd shape and size. The actual damage portion could be very small it's self but effect a large area.
Try running Screen Test to get an idea of what group of pixels are damaged to get more clues to the cause and actual damage.
I have this issue on my N20U. It was much worse at the beginning but I read that putting the phone in direct sunlight would solve the issue. I did that for like 30 minutes and to my surprise it almost went away. It has been a week after I did that and I barely see the rectangular shadow on the grey backgrounds as I used to see them before.
I still don't know if I should get a new phone, is this issue serious? I mean does it lead to the screen dying on me suddenly or not.
I hope some expert answers
blackhawk said:
I can't see how it corresponds to any of the internal parts on the teardowns.
All the newer Notes use lots of double sided adhesive strips. It's pretty much chemically inert.
Displays can be damaged by heat and pressure, like a battery failure. A control portion of the matrix of the display ie drivers may have been damaged more likely by heat but maybe pressure. That would explain the odd shape and size. The actual damage portion could be very small it's self but effect a large area.
Try running Screen Test to get an idea of what group of pixels are damaged to get more clues to the cause and actual damage.
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The point is that this defect follow exactly the same rectangular shape with that oval part at the bottom on all the Note devices I saw online including mine ofc.
ghassan haddad said:
The point is that this defect follow exactly the same rectangular shape with that oval part at the bottom on all the Note devices I saw online including mine ofc.
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If you look at the teardown vids or pics you can see that none of the subassemblies or components match that position*. Therefore the defect is in the display itself especially if you can alter its appearance by heat.
It could also be a failure on the mobo but that's probably less likely vs a display failure. All the display drivers are integrated into the display. A AMOLED display is a very complex, busy piece of hardware.
It should be replaced... that's my estimate.
Since the introduction of the variable rate displays all manufacturers have been having issues some more, some less. Most of the issues are with color rendering, but some are outright failures. You see very little of this with the Note 10+ even after 2+ years.
*I'm referencing the OP's original post. If yours differs see if a subassembly matches up with yours. Samsung makes extensive use of double sided tape in the assemblies. As I stated earlier the adhesive is pretty inert. It may be putting pressure on the display if the wrong tape was used or not mounted to specs or a part was out of spec. Samsung will substitute parts due to shortages during a production run. This is introduce unforeseen consequences.
blackhawk said:
If you look at the teardown vids or pics you can see that none of the subassemblies or components match that position*. Therefore the defect is in the display itself especially if you can alter its appearance by heat.
It could also be a failure on the mobo but that's probably less likely vs a display failure. All the display drivers are integrated into the display. A AMOLED display is a very complex, busy piece of hardware.
It should be replaced... that's my estimate.
Since the introduction of the variable rate displays all manufacturers have been having issues some more, some less. Most of the issues are with color rendering, but some are outright failures. You see very little of this with the Note 10+ even after 2+ years.
*I'm referencing the OP's original post. If yours differs see if a subassembly matches up with yours. Samsung makes extensive use of double sided tape in the assemblies. As I stated earlier the adhesive is pretty inert. It may be putting pressure on the display if the wrong tape was used or not mounted to specs or a part was out of spec. Samsung will substitute parts due to shortages during a production run. This is introduce unforeseen consequences.
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I already checked that and had the same conclusion that it had nothing to do with any of the internal components. But I still can't understand how all the phones have the same (Gluegate) pattern
blackhawk said:
...Samsung will substitute parts due to shortages during a production run. This is introduce unforeseen consequences.
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Samsung possibly scotch-taped our phones? lol.
Haven't had any issues w/ my N20U.
Do y'all have screen protectors on your phone that have glue gate?
jsusang said:
Samsung possibly scotch-taped our phones? lol.
Haven't had any issues w/ my N20U.
Do y'all have screen protectors on your phone that have glue gate?
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It may be a plastiser reaction between different incapable plastics. If so it will get worse.
This is more likely.
Lol, anything you read on Reddit needs to be taken with a grain of salt.
It doesn't matter what it is, it's a Samsung defect somewhere with all notes it appears.
I don't think anyone knows exactly, I don't think Samsung will disclose it's defects, all we should care about is they acknowledge their mistake whatever it is.
Frankly I don't care what it is, it's still Samsung's fault and your note display will eventually show this as well. I've seen so many already, I thought mine was perfect untill it's not and happens overnight almost.
Hey everyone.
This problem exists, and you can change the display under a warranty or insurance.
"But if you don't have any of those here is a quick & tested fix for the issue known as "Glue Gate
Leave the phone under direct sunlight for over an hour and boom, all of that stuff will disappear.
Cheers.
Getting similar issue on my note 20 ultra.
jsusang said:
Samsung possibly scotch-taped our phones? lol.
Haven't had any issues w/ my N20U.
Do y'all have screen protectors on your phone that have glue gate?
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It may be related to a jig or process used in manufacturing the display. Maybe an incomplete UV cure but not sure what if anything display component related is found in that rectangle.
It may be a stiffener or a damping component of the display. Interesting... and very annoying.
The defect may be only present in certain batches.
I'm even more glad I stayed with the N10+'s. Samsung's got sloppy after that, lots of different problems in multiple models. Pretty sad that Samsung can't stop dropping balls. Even their designs suck now, but look at all those glowing reviews. Fake news, fake news everywhere...
My N20U (Android 12, One UI 4.1, latest update: Sept. 2022) does not have any display issues...yet...but have noticed that when the brightness is set very low, the display is too bright.
Using N9 as daily driver instead of N20U.
@asimklicks
Sorry you have screen issues w/ your N20U.