So I broke my screen and replaced it. The fingerprint scanner allows me to scan in new prints but when I try to unlock the screen or login to an app it says "can not process fingerprint, please try again." The scanner icon illuminates for a fraction of a second, disappears and then gives that message. I've read that the screen and motherboard need to be synced, and that it's some security measure from Motorola. Anyone have any idea on how to resolve this?
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Can anyone confirm whether this happens to them. I have fingerprint lock with either a pin or pattern as backup.
If on the lockscreen I swipe the screen rather than use the fingerprint lock the pin/pattern screen comes up with the blurb "Use Fingerprint or draw unlock pattern" However when i then put my finger on the scanner it doesn't register, its as if i haven't put my finger on the button. The only way I can access is via inputting pattern/pin. Once i have done this i can repeat by locking the screen and swiping and the reader registers.
However if i leave the phone for 10-15 minutes it then goes back to not registering the fingerprint on the pin/pattern screen again?
Anyone else getting this?
Getting the exact same issue on the Galaxy S7Edge with Australian firmware, and it completely ruins the usefulness of the fingerprint unlock method.
It's definitely a bug in the software - a few people have already experienced the exact same issue we have encountered over at:
http://forum.xda-developers.com/verizon-s7-edge/help/fingerprint-reader-half-lockscreen-t3341574
Hopefully Samsung are at least aware of the issue and can patch it..
I had something called lock screen launcher or something like that I did uninstall it and it was normal again
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I would very much appreciate any thoughts anyone has on tackling the following:
OK, so if you have lock screen switched off, your device goes straight in, with no unlock or swipe screen whatsover. All good.
If, as I do, you use "trusted devices", this theoretically bypasses the lock screen and gives the same effect. Except that it's doesn't. What you get is a swipe-away screen instead of the lock screen.
Does anyone know a legitimate way, or a fix or crack or tweak, or a 3rd party app, that gets rid of the swipe-away screen, so that using a trusted device or location to bypass lock actually does so, giving the same result as not having lock switched on at all, rather than just replacing the lock screen with a swipe screen? Many thanks.
AidanBell said:
I would very much appreciate any thoughts anyone has on tackling the following:
OK, so if you have lock screen switched off, your device goes straight in, with no unlock or swipe screen whatsover. All good.
If, as I do, you use "trusted devices", this theoretically bypasses the lock screen and gives the same effect. Except that it's doesn't. What you get is a swipe-away screen instead of the lock screen.
Does anyone know a legitimate way, or a fix or crack or tweak, or a 3rd party app, that gets rid of the swipe-away screen, so that using a trusted device or location to bypass lock actually does so, giving the same result as not having lock switched on at all, rather than just replacing the lock screen with a swipe screen? Many thanks.
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It really depends on your phone. When my phone enters my car and is connected via bluetooth, its a trusted device. I simply can turn my phone on and it will work without a lock screen. I'm using an S8.
Then again, if I did have a swipe screen, its the same thing as having no lock because you dont even have to swipe to open the phone. Not worth trying to look for a 3rd party app for something so minor, in my opinion.
I have a problem with the fingerprint scanner, when i register my fingerprints it takes alot of time to complete the register process. I get a lot of partial fingerprint detected errors or it is isn't recognized at all. I can complete the sequence, but it take a lot of tries. Whenever I try to unlock the phone, most of the time it wil unlock, but sometimes it won't detect my fingerprint. Sometimes I will get the error, that my fingerprint isn't recognized even when I am not touching the fingerprint scanner. Does anyone else has this same problem?
OfUnknownOrigin said:
I have a problem with the fingerprint scanner, when i register my fingerprints it takes alot of time to complete the register process. I get a lot of partial fingerprint detected errors or it is isn't recognized at all. I can complete the sequence, but it take a lot of tries. Whenever I try to unlock the phone, most of the time it wil unlock, but sometimes it won't detect my fingerprint. Sometimes I will get the error, that my fingerprint isn't recognized even when I am not touching the fingerprint scanner. Does anyone else has this same problem?
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It really looks like a hardware problem with your fingerprint scanner... You should use your warranty to fix it or change it for a new one.
I already tested with a new fingerprint scanner and it still doesnt work. If i attach the fingerprint scanner and turn my phone on, it would start in a bootloop saying "Phone is starting". I had to remove the battery to turn off the phone, unattach the fingerprint scanner, turn on and it works just fine. Well, fine without a fingerprint scanner. So i was wondering if there is something wrong with my board. If any of you have a picture of the board, near the fingerprint scanner area, it would help too.
I already tested with a new fingerprint scanner and it still doesnt work. If i attach the fingerprint scanner and turn my phone on, it would start in a bootloop saying "Phone is starting". I had to remove the battery to turn off the phone, un-attach the fingerprint scanner, turn on the phone and it will startup like normal. Well, normal but without a fingerprint scanner. So i was wondering if there is something wrong with my board. If any of you have a picture of the board, near the fingerprint scanner area, it would help too. Thank in advance!!