Please can any one help. Issue reported to [email protected] on 22 Feb, with no response / resolution apart from acknowledged ticket #686328
App works fine and sound seems to be fine, but video is distorted, appears as if whole video split in to two halfs some on left and some right, put together full image
Please see attached screenshot and defect report
older series / voot videos are playing fine, MX player originals (recent) seem to have issue with split/double screen
Thank you MX Support for solving the issue
Related
Hi everyone! I'm having a problem when I try to zoom in any video to fill the screen and eliminate the black bars on movies for example. I'm only getting a stretched video, not being able to get a proper uniform zoom, except when I select the software decoder. The problem is that some 4K videos can't be played smoothly on SW mode and also I lose the audio passthrough. I know this was once mentioned possibly as a hardware limitation, am I right?? I'm using the app on a TV with Android TV 6. The reported hardware SoC is a MediaTek MT5891 (Mali T-860 GPU). Any help would be much appreciated! Thanks!
C'mon guys, at least tell me there's nothing you can do about it!
emacrack said:
C'mon guys, at least tell me there's nothing you can do about it!
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Click to collapse
Yes, It looks like a hardware feature of the TV Boxes. MX Just uses android APIs. It doesn't work properly once any one of the sides reaches the screen limit & starts stretching when you zoom more. In our internal tests, Mi Box used to have similar issues. But, there are no such issues after Oreo update Zoom works properly on all three decoders.
Thirumalai.K said:
Yes, It looks like a hardware feature of the TV Boxes. MX Just uses android APIs. It doesn't work properly once any one of the sides reaches the screen limit & starts stretching when you zoom more. In our internal tests, Mi Box used to have similar issues. But, there are no such issues after Oreo update Zoom works properly on all three decoders.
Click to expand...
Click to collapse
Thanks man! I've got a pending update from Android TV 6 to 7 so, maybe it'll work with it.
Hi everyone.
This may be a solution.
I get to realise that this thread has a long history and there is no proper answer.
I too had the same problem while using MX player in Android tv. But some video are able to crop view. After many thoughts I get to realise that there are two kind of popular encoding in mkv format.
Videos encoded in H.264 have no problem. But if it is H.265 commonly known as HEVC it will no crop or zoom in.
I currently use H.264 video for maximum use of my tv screen.
Please Google these encoding method for better understanding. There are some interesting comparison between two.
Happy watching
Bitumon3 said:
Hi everyone.
This may be a solution.
I get to realise that this thread has a long history and there is no proper answer.
I too had the same problem while using MX player in Android tv. But some video are able to crop view. After many thoughts I get to realise that there are two kind of popular encoding in mkv format.
Videos encoded in H.264 have no problem. But if it is H.265 commonly known as HEVC it will no crop or zoom in.
I currently use H.264 video for maximum use of my tv screen.
Please Google these encoding method for better understanding. There are some interesting comparison between two.
Happy watching
Click to expand...
Click to collapse
There is a video which is encoded in hevc .how can we strech it . Do you have any solution for it ..is there any other player which can resolve the problem
Hi all,
I have noticed since I got this tablet that when watching videos of all kinds maybe every 30 seconds or so part of the screen will go "blocky" until the picture in the video changes and it clears.
This happens on music videos downloaded from Xtendamix and also files decoded with Handbrake.
Is it an issue with MX player or the tablet itself?
Same files play perfectly on my laptop and my Huawei P30 Pro.
Thanks
kradcliffe said:
Hi all,
I have noticed since I got this tablet that when watching videos of all kinds maybe every 30 seconds or so part of the screen will go "blocky" until the picture in the video changes and it clears.
This happens on music videos downloaded from Xtendamix and also files decoded with Handbrake.
Is it an issue with MX player or the tablet itself?
Same files play perfectly on my laptop and my Huawei P30 Pro.
Thanks
Click to expand...
Click to collapse
We regret the inconveniences caused by the delay in our response.
Request you to collect a bug report from the app quickly after noticing the problem and contact*us at [email protected] with detailed information such as sample link, steps to reproduce the issues, screen records, etc. Once we receive your bug report, we will investigate further and provide you with better resolution for your problem.
Hi,
I just bought a Philips 32PFS6402 Android TV (version QM164E.).16.102.24).
Unfortunately the default video player, didn't have the possibility to adjust the subtitles, so I had to look for alternatives. Your MX player was highly recommended and the features I was looking for seems to be in place (remember where you stopped a video stored on USB and continue from that point on the next time. And adjust the timing of the subtitles while playing the video.)
so far so good. But unfortunately, not all video's are shown correctly. For some video's I only see a black screen. There is audio and ther are subtitles, but the screen stays black.
The codec info for the specific file:
MPEG-4 Video (XVID)
1920*800
Strange thing is, I can play the same movie using the default player.
Any suggestions?
thanks in advance,
Matthijs
mldz said:
Hi,
I just bought a Philips 32PFS6402 Android TV (version QM164E.).16.102.24).
Unfortunately the default video player, didn't have the possibility to adjust the subtitles, so I had to look for alternatives. Your MX player was highly recommended and the features I was looking for seems to be in place (remember where you stopped a video stored on USB and continue from that point on the next time. And adjust the timing of the subtitles while playing the video.)
so far so good. But unfortunately, not all video's are shown correctly. For some video's I only see a black screen. There is audio and ther are subtitles, but the screen stays black.
The codec info for the specific file:
MPEG-4 Video (XVID)
1920*800
Strange thing is, I can play the same movie using the default player.
Any suggestions?
thanks in advance,
Matthijs
Click to expand...
Click to collapse
Please collect a bug report quickly after playing the file that has issues and share with us. It will help us to investigate further and provide a better resolution.
MXPlayer said:
Please collect a bug report quickly after playing the file that has issues and share with us. It will help us to investigate further and provide a better resolution.
Click to expand...
Click to collapse
First of all, thanks for your reaction. How do I collect a bug report? I didn't see any options for that.
For you info. I tried Kodi today as well and experienced the same problems. No video image, while there is sound and there are subtitles. I find it to be very strange, since the same movie does play in the default player (no idea which one that is).
Today the movie I tested yesterday on MX Player, resulted in some kind of freeze. no response what so ever.
thanks,
Matthijs
mldz said:
First of all, thanks for your reaction. How do I collect a bug report? I didn't see any options for that.
For you info. I tried Kodi today as well and experienced the same problems. No video image, while there is sound and there are subtitles. I find it to be very strange, since the same movie does play in the default player (no idea which one that is).
Today the movie I tested yesterday on MX Player, resulted in some kind of freeze. no response what so ever.
thanks,
Matthijs
Click to expand...
Click to collapse
Based on the information you have shared, it seems that your device's hardware-accelerated decoders are buggy or broken. Request you to tap on the HW button on the playback screen and check other decoders. It may work for you.
MXPlayer said:
Based on the information you have shared, it seems that your device's hardware-accelerated decoders are buggy or broken. Request you to tap on the HW button on the playback screen and check other decoders. It may work for you.
Click to expand...
Click to collapse
Will give it a try again (it's not near me now). Thanks
Broken H.264 (avc) codec bug!
Problems:
0. Artifacts and ghosting
1. There is a shadow left from the last image onto a black scene that comes after.
2. There is a trailing edge of every lighted scene around the picture.
3. The problem is wide, not only related to single app.
I did notice on Xiaomi devices pixelation on videos.
I have mi box s 4k and chromecast ultra while there is no pixelation for the same video for chromecast ultra I'm getting pixelation issue for mi box s 4k and redmi note 8 pro.
This issue I did notice it for local videos and youtube app (I didn't notice for netflix).
So I did try some methods my self. switching to sw decoding on mx player got pixelation fixed but this isn't precise solution cuz I did read somewhere that hdr is gone for sw decoding and youtube app problem stays.
For Xiaomi devices I did find a video on YouTube. so on mine redmi note 8 pro I did as the video told.
the video did told me to turn on hw overlays so I did turn it on and I got pixelation fixed!!!
youtube .com/watch?v=MGxh2vCmR1E
But for mi box When I turn on disable hw overlays I'm getting no screen I'm only getting audio what could be the cause of this could someone help me to turn this on?
Or is there any other solution how I can fix the pixelation?
Update:
İn mi box s 4k There is no pixelation in apps like netflix!!! but vlc, mx player and chromecast built-in playing local video file is the issue getting pixelation in hw decoder!
imgur. com/a/OO2R8VI
Example:
Hw decoder: imgur. com/US8Xzor
Sw decoder: imgur. com/fUzwKvw
You can see white line in hw decoder.
İn sw decoder the white lines pixelation is fixed.
Update 2:
Someone told me this is a known broken H.264 codec bug! (avc bug, h.264 and x264) I think that person is right! I did encode my video to H.265 and the pixelation was gone!!!
Does someone When did this problem start?
İt is aggravating I hope Xiaomi will fix this problem soon.
Hi, Im Working On A Mi Box Firmware Port For More S905X devices, Can You Upload A Known Video That Has This Issue Somewhere And I Can Try It and see if i can re create
aidanmacgregor said:
Hi, Im Working On A Mi Box Firmware Port For More S905X devices, Can You Upload A Known Video That Has This Issue Somewhere And I Can Try It and see if i can re create
Click to expand...
Click to collapse
Hi,
I did upload the video to the link below. I Thank you for your reply. I will be waiting for your response after you have look at the video.
https:// streamable .com/1019t8
https:// dosyaupload. com/khmU
Hi everyone,
When I watch a video using MX Player Pro, the screen stops before the notch and nothing I do will bring it over it.
Youtube is able to go over so it seems it's a software issue, has anyone been able to solve it?
Thanks!
I commented on a similar question in another thread....
Play full-screen video?
Hello. I just saw that apps like Prime Video or HBO Max, do not play the videos in full screen leaving the area where the camera is with a large black margin. On the contrary, YouTube or Netflix do occupy the entire screen. Do you know if there...
forum.xda-developers.com
I also bought mxplayer pro but i switched to vlc waiting developers to correct their mistake
if your phone is rooted you can use Aspo Mods and turn off ignore the camera cutout and all videos etc now have full screen