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[Q] Gearbest showing different (more) supported LTE bands than official Asus site?

According to the official specs from Asus, the Zenfone 3 Ultra supports LTE bands 1/3/5/7/8/18/19/20/26/28. However, they also state "ASUS phone 4G/LTE band compatibility varies by region. Please check compatibility with local carriers If intending to use your ASUS phone outside the original purchase region".
According to Gearbest's page for this phone, it supports LTE bands 1/2/3/4/5/7/8/12/17/18/19/20/26/28/29/30.
Is Gearbest getting their version of the phone from a non-standard region, or is their info page incorrect?

shdwphnx said:
According to the official specs from Asus, the Zenfone 3 Ultra supports LTE bands 1/3/5/7/8/18/19/20/26/28. However, they also state "ASUS phone 4G/LTE band compatibility varies by region. Please check compatibility with local carriers If intending to use your ASUS phone outside the original purchase region".
According to Gearbest's page for this phone, it supports LTE bands 1/2/3/4/5/7/8/12/17/18/19/20/26/28/29/30.
Is Gearbest getting their version of the phone from a non-standard region, or is their info page incorrect?
Click to expand...
Click to collapse
Oh sweet baby jesus please be true.

The same day I posted my question here, I also contacted GearBest and asked them the same thing. Here is the response I received today...
Thank you for contacting Gearbest. We are sorry for the late updates.
About your questions in our website about ASUS ZenFone 3 Ultra ‏ZU680KL 4G Phablet, we have comfirmed with the supplier, please rest assured that each phone is with different Network version. The phone we show online is for worldwide use version, also the information we have is actually from the supplier.
Thanks for your attention.
May you have a nice day.
Best Regards
[Service rep's name removed for privacy]
GearBest Customer Service
http://www.gearbest.com/
Click to expand...
Click to collapse

shdwphnx said:
The same day I posted my question here, I also contacted GearBest and asked them the same thing. Here is the response I received today...
Click to expand...
Click to collapse
You should reply and have them test it on tmobile and or Att.
I can't wait for this phone to work in the US. I'll have a blast learning development on it.

SM-G955F SM-G955FD on AT&T and LTE band 30 missing

It seems that S8/S8+ from AT&T as well as the unlocked SM-G955U have band 30
However the G955F and G955FD seem to not have it...
Question to International version buyers and that have AT&T, how much do you care about band 30?
Do you believe their will be a Dual sim phone with band 30 launched at future date?

Does the International model have band 12? I checked Samsung UAE and it lists band 12 but on Amazon it doesn't have it.

FrenchJo67 said:
It seems that S8/S8+ from AT&T as well as the unlocked SM-G955U have band 30
However the G955F and G955FD seem to not have it...
Question to International version buyers and that have AT&T, how much do you care about band 30?
Do you believe their will be a Dual sim phone with band 30 launched at future date?
Click to expand...
Click to collapse
Would be nice but probably never going to happen

solojazz said:
Does the International model have band 12? I checked Samsung UAE and it lists band 12 but on Amazon it doesn't have it.
Click to expand...
Click to collapse
yes it has band 12.
https://apps.fcc.gov/eas/GetApplicationAttachment.html?id=3292117

From experience using the international version on any USA carrier can be risky. If you live in a big city you should get normal service most of the time. You won't be able to get the carrier aggregation that AT&T uses band 30 for though so when the network is congested your service will be noticeably effected.
Also if it is still missing any of the low bands you will have a hard time getting a good signal in rural areas as well. For the most part you will want to make sure you have access to Bands: 2, 4, 12, 17. that will cover the majority of your needs. Bands 29, and 30 really only come in with the carrier aggregation. but without them you will notice slower speeds or no signal at all at big events.
I tried out an international S7e after I had to relinquish my Note 7, for me it was not worth it. Root is becoming less needed now, custom ROMs break TOO much functionality (Samsung Pay, Android Pay, Work Email, Banking Apps, etc) and the things I loved root for, display scaling, ad blocking, Viper4Android, Themes, are becoming less needed, due to compatible things being offered on stock. Just not worth it anymore for slight tweaks and marginal performance increases.

ShrekOpher said:
From experience using the international version on any USA carrier can be risky. If you live in a big city you should get normal service most of the time. You won't be able to get the carrier aggregation that AT&T uses band 30 for though so when the network is congested your service will be noticeably effected.
Also if it is still missing any of the low bands you will have a hard time getting a good signal in rural areas as well. For the most part you will want to make sure you have access to Bands: 2, 4, 12, 17. that will cover the majority of your needs. Bands 29, and 30 really only come in with the carrier aggregation. but without them you will notice slower speeds or no signal at all at big events.
I tried out an international S7e after I had to relinquish my Note 7, for me it was not worth it. Root is becoming less needed now, custom ROMs break TOO much functionality (Samsung Pay, Android Pay, Work Email, Banking Apps, etc) and the things I loved root for, display scaling, ad blocking, Viper4Android, Themes, are becoming less needed, due to compatible things being offered on stock. Just not worth it anymore for slight tweaks and marginal performance increases.
Click to expand...
Click to collapse
What you've said here gets me thinking, I don't want to root I just want better battery life which if it's like the s7 launch the exynos had much better battery life but if they're the same what else are the differences should I just buy it from T-Mobile in the states?

solojazz said:
What you've said here gets me thinking, I don't want to root I just want better battery life which if it's like the s7 launch the exynos had much better battery life but if they're the same what else are the differences should I just buy it from T-Mobile in the states?
Click to expand...
Click to collapse
Well I made a drastic decision last night and got the AT&T version at Best Buy, they have a $35 14 day return policy. So I thought I can always return it and get an International version.
12 hours into s8+ 955U, I am impressed. It runs much smoother as my s7e 128gb G9350 black pearl .... was worried that like with the s7e I was going to feel more of these little delays that I had on s7e snapdragon but not on Exynos... this is not the case.
Other comments:
- smartlinked transfered, contacts, pictures, sms, etc but only 70% of the apps...
- Like everything except that the finger printer scanner location will take me another few days to unlock efficiently...
Oh and my 9 year told me, "Dad, why did you tell mom that you bought a new phone, it looks exactly the same as before just a little longer, she would never have noticed!"

FrenchJo67 said:
Well I made a drastic decision last night and got the AT&T version at Best Buy, they have a $35 14 day return policy. So I thought I can always return it and get an International version.
12 hours into s8+ 955U, I am impressed. It runs much smoother as my s7e 128gb G9350 black pearl .... was worried that like with the s7e I was going to feel more of these little delays that I had on s7e snapdragon but not on Exynos... this is not the case.
Other comments:
- smartlinked transfered, contacts, pictures, sms, etc but only 70% of the apps...
- Like everything except that the finger printer scanner location will take me another few days to unlock efficiently...
Oh and my 9 year told me, "Dad, why did you tell mom that you bought a new phone, it looks exactly the same as before just a little longer, she would never have noticed!"
Click to expand...
Click to collapse
You have an account with AT&T or you paid full price?

954wrecker said:
You have an account with AT&T or you paid full price?
Click to expand...
Click to collapse
I paid full price, but have an account with AT&T. I switch phones a lot and resell them on ebay.
By the way an ATT store NY wanted an extra $25 for a sim card that I did not need and then they said "sorry Sir you can not buy it for $850 we only sell no contract phones after one month"
THat is why I went to Best Buy... Ordered on the app, got an email 35 minutes, and picked up the phone....effortless..... went home switch the sim card for s7e to s8+, few setup clicks, smartlink and just had to reinstall two dozen apps that did not make it over

FrenchJo67 said:
I paid full price, but have an account with AT&T. I switch phones a lot and resell them on ebay.
By the way an ATT store NY wanted an extra $25 for a sim card that I did not need and then they said "sorry Sir you can not buy it for $850 we only sell no contract phones after one month"
THat is why I went to Best Buy... Ordered on the app, got an email 35 minutes, and picked up the phone....effortless..... went home switch the sim card for s7e to s8+, few setup clicks, smartlink and just had to reinstall two dozen apps that did not make it over
Click to expand...
Click to collapse
Yea I figured thats why I asked. Appreciate the info and honesty. I hate the cell phone companies they are so full of s$%t. So now may I ask how easy is it to have AT&T sim unlock it for you? I know they have the web portal for non and current customers, but ive never used it before.

954wrecker said:
Yea I figured thats why I asked. Appreciate the info and honesty. I hate the cell phone companies they are so full of s$%t. So now may I ask how easy is it to have AT&T sim unlock it for you? I know they have the web portal for non and current customers, but ive never used it before.
Click to expand...
Click to collapse
I unlocked many iphones on the At&T protal it usually takes 1-3 business days and was smooth.
Switched to Android for the Note 7 (!) and Knox and only bought international versions until last night.
Will unlock this in 60 days, as their is a 60 day delay... it better works as I will travel internationally in 66 days !!

FrenchJo67 said:
I unlocked many iphones on the At&T protal it usually takes 1-3 business days and was smooth.
Switched to Android for the Note 7 (!) and Knox and only bought international versions until last night.
Will unlock this in 60 days, as their is a 60 day delay... it better works as I will travel internationally in 66 days !!
Click to expand...
Click to collapse
Actually I just checked the portal and I believe as my account is way older as 60 days, i can unlock the new phone after 14 days (buyers remorse period)

FrenchJo67 said:
Actually I just checked the portal and I believe as my account is way older as 60 days, i can unlock the new phone after 14 days (buyers remorse period)
Click to expand...
Click to collapse
Thats good to know I wonder how long they make non customers wait if they make AT&T customers wait that long. Please if you have time update us as to the SIM lock situatuon. Thanks in advance

FrenchJo67 said:
Well I made a drastic decision last night and got the AT&T version at Best Buy, they have a $35 14 day return policy. So I thought I can always return it and get an International version.
12 hours into s8+ 955U, I am impressed. It runs much smoother as my s7e 128gb G9350 black pearl .... was worried that like with the s7e I was going to feel more of these little delays that I had on s7e snapdragon but not on Exynos... this is not the case.
Other comments:
- smartlinked transfered, contacts, pictures, sms, etc but only 70% of the apps...
- Like everything except that the finger printer scanner location will take me another few days to unlock efficiently...
Oh and my 9 year told me, "Dad, why did you tell mom that you bought a new phone, it looks exactly the same as before just a little longer, she would never have noticed!"
Click to expand...
Click to collapse
Kids keep getting smarter and smarter as time goes on lol
Sent from my SM-G955U using Tapatalk

ShrekOpher said:
From experience using the international version on any USA carrier can be risky. If you live in a big city you should get normal service most of the time. You won't be able to get the carrier aggregation that AT&T uses band 30 for though so when the network is congested your service will be noticeably effected.
Also if it is still missing any of the low bands you will have a hard time getting a good signal in rural areas as well. For the most part you will want to make sure you have access to Bands: 2, 4, 12, 17. that will cover the majority of your needs. Bands 29, and 30 really only come in with the carrier aggregation. but without them you will notice slower speeds or no signal at all at big events.
I tried out an international S7e after I had to relinquish my Note 7, for me it was not worth it. Root is becoming less needed now, custom ROMs break TOO much functionality (Samsung Pay, Android Pay, Work Email, Banking Apps, etc) and the things I loved root for, display scaling, ad blocking, Viper4Android, Themes, are becoming less needed, due to compatible things being offered on stock. Just not worth it anymore for slight tweaks and marginal performance increases.
Click to expand...
Click to collapse
That's not accurate for the S8 international unlocked variant this year.
According to the FCC listing it supports the following US bands 12, 17, 13, 26, 5, 66, 4, 25, 2, 41 so aside from band 30 it has all the bands needed to work great on AT&T and T-Mobile.
It also has carrier aggregation with US bands with the following combinations:
2+12
4+12
4+17
12+12
66+17
41+41
66+66
and 3 band carrier aggregation at the following bands:
4+12+12
66+12+66
41+41+41
It's interesting that this year the international version includes Verizon and Sprint LTE bands but not CDMA bands (so not sure how will that work on those two networks).

clubtech said:
That's not accurate for the S8 international unlocked variant this year.
According to the FCC listing it supports the following US bands 12, 17, 13, 26, 5, 66, 4, 25, 2, 41 so aside from band 30 it has all the bands needed to work great on AT&T and T-Mobile.
It also has carrier aggregation with US bands with the following combinations:
2+12
4+12
4+17
12+12
66+17
41+41
66+66
and 3 band carrier aggregation at the following bands:
4+12+12
66+12+66
41+41+41
It's interesting that this year the international version includes Verizon and Sprint LTE bands but not CDMA bands (so not sure how will that work on those two networks).
Click to expand...
Click to collapse
You keep mentioning this FCC stuff but im not sure why a phone meant for sale and use in countries outside the USA would be contacting our FCC?

954wrecker said:
You keep mentioning this FCC stuff but im not sure why a phone meant for sale and use in countries outside the USA would be contacting our FCC?
Click to expand...
Click to collapse
Every phone model that wants to be allowed to enter the US (either if you are a foreigner and would like to come with it to the US or if you are a retailer who would like to import it to the US) must get FCC certified to makes sure it follows US wireless guidelines, does not cause interference with frequencies used in the US and has acceptable SAR levels.

clubtech said:
Every phone model that wants to be allowed to enter the US (either if you are a foreigner and would like to come with it to the US or if you are a retailer who would like to import it to the US) must get FCC certified to makes sure it follows US wireless guidelines, does not cause interference with frequencies used in the US and has acceptable SAR levels.
Click to expand...
Click to collapse
Can you send a link that actually works with proof the F and FD international versions ever applied for FCC certification?

954wrecker said:
Can you send a link that actually works with proof the F and FD international versions ever applied for FCC certification?
Click to expand...
Click to collapse
https://apps.fcc.gov/oetcf/eas/repo...id=y9iH3wwF54NP3e+s5fwinQ==&fcc_id=A3LSMG955F
Check "SAR Report 1" for the "proof" on the frequencies I stated earlier in the thread.

clubtech said:
That's not accurate for the S8 international unlocked variant this year.
According to the FCC listing it supports the following US bands 12, 17, 13, 26, 5, 66, 4, 25, 2, 41 so aside from band 30 it has all the bands needed to work great on AT&T and T-Mobile.
It also has carrier aggregation with US bands with the following combinations:
2+12
4+12
4+17
12+12
66+17
41+41
66+66
and 3 band carrier aggregation at the following bands:
4+12+12
66+12+66
41+41+41
It's interesting that this year the international version includes Verizon and Sprint LTE bands but not CDMA bands (so not sure how will that work on those two networks).
Click to expand...
Click to collapse
AT&T rolled out both band 29 and 30 for LTE Advanced back at the same time the LG G3 came out.
http://www.fiercewireless.com/wirel...support-700-mhz-spectrum-it-got-from-qualcomm

Overall Compatibility in the US

Hey guys, so I was exploring purchasing a Mi Mix 3 on Aliexpress for use in the United States. However, I had some concerns about usage in the United States, especially with the international version. Could someone please tell me about their experience with this phone in the United States, including carrier signal (preferably T Mobile), any issues you've come across using this phone in the United States, and other similar dilemmas. Thanks!

Its name Global Version for a reason, so i think it will work fine all around the world, IF its a true Global Edition.
Check carefully, many seller flash the global/eu rom on CN variant and sell them as "Global Edition".

It will work internationally whether it's a global edition or not, there's no difference in the bands between the Chinese and Global variants. The software is different, however. The Chinese software works fine in the US, but you have a bit of work to do to get the Google apps on it. The other issue is if the seller is buying the Chinese variant then loading the Global software and relocking the bootloader, because if you subsequently install an official update, you will hard-brick your device. Having said that, I can't think of any reason why sellers would be bothering with that now that the Global version is readily available, at least the more reputable ones. Gearbest always clearly mark their devices on the website as either Chinese or Global. I suppose if you wanted to be absolutely sure, you could buy from a European retailer, assuming you don't want the 8/256 model. The other option, of course, is to unlock the bootloader and (optionally) install an unofficial rom, that way you also get regular Android security updates.

I would recommend spending the extra to get the 8/256 if there is any chance you are going to get a "chinese" version. The "global" version is *supposed* to have all the bands enabled on all storage/ram configurations. However, the chinese version only has full band support on the 8/256 device. It is possible that we may be able to find a way to use QXDM and stuff to enable additional bands regardless, but I wouldn't count on that. I spent the extra to get an 8/256 which now has the leaked global rom on it. The global software works great and I have atleast equivalent coverage to my work Pixel 2 XL, usually with slightly better signal levels.
I have no complaints about this device, the only thing I have noticed is it seems that the glass is not as hard on some units. I bought my wife an 8/256 device and she is not exactly gentle on her device. Her screen has no scratches, but mine has many already after about 2 months, and I'm pretty careful with my devices. And to be clear, these are light surface scratches that are only visible when tilting the device with the screen off, not something you can see with the screen on.

I have T Mobile. I get better reception on Mi Mix 3 than I got on both my Note 8 and my iPhone 7. I know this because there's a spot I park every day and the MiMix works there when the others didn't.
I got 96mbps on 4G LTE when I tested it.
Of note: I did have an original MiMix 1 and it was not good for reception. At all. But the 3 has something like 42 bands in, and it has the best reception of any phone I've had.

PWn3R said:
I would recommend spending the extra to get the 8/256 if there is any chance you are going to get a "chinese" version. The "global" version is *supposed* to have all the bands enabled on all storage/ram configurations. However, the chinese version only has full band support on the 8/256 device. It is possible that we may be able to find a way to use QXDM and stuff to enable additional bands regardless, but I wouldn't count on that. I spent the extra to get an 8/256 which now has the leaked global rom on it. The global software works great and I have atleast equivalent coverage to my work Pixel 2 XL, usually with slightly better signal levels.
I have no complaints about this device, the only thing I have noticed is it seems that the glass is not as hard on some units. I bought my wife an 8/256 device and she is not exactly gentle on her device. Her screen has no scratches, but mine has many already after about 2 months, and I'm pretty careful with my devices. And to be clear, these are light surface scratches that are only visible when tilting the device with the screen off, not something you can see with the screen on.
Click to expand...
Click to collapse
So I just want to confirm. If I buy a mix 3 in China and then flash itd to a global ROM (e.g. EU) then I should have no issues using it in the US (I'll be on T-Mobile).

There is a serious problem to me not sure if it's because of Mi MIX or TMobile combination (Los Angeles area)
Same problem on my wife's MIX 2S and my MIX 3, both official global version and latest firmware.
When the phone is on wifi, even though the mobile connection looks connected, it might have been disconnected actually.
No call and message will come through. People's calls will go to voice mail.
You will not know that until someone tell you they can't call you on the phone, or when turning off wifi suddently all missing text/MMS messages will arrive.
I'm still searching on more information on this and if some others have the same issue.
One of you friends used to have similar issues using a Samsung Galaxy on TMobile before he switched to iPhone.

Working great here in MN on T-Mobile no issues at all. I have the global edition.

It works for the most part on Verizon (a carrier which doesn't technically support it), the only issues I have are with MMS messaging (which is fixed in another thread) and my mobile hotspot which Verizon seems to be unable to turn on properly. Other than that I haven't had any issues. I would imagine on a GSM carrier like T-Mobile you would see even fewer problems, if any.

Rockmadeofrock said:
It works for the most part on Verizon (a carrier which doesn't technically support it), the only issues I have are with MMS messaging (which is fixed in another thread) and my mobile hotspot which Verizon seems to be unable to turn on properly. Other than that I haven't had any issues. I would imagine on a GSM carrier like T-Mobile you would see even fewer problems, if any.
Click to expand...
Click to collapse
How did you get it to work with Verizon? I entered my IMEI and it isn't compatible.

Matt0817 said:
How did you get it to work with Verizon? I entered my IMEI and it isn't compatible.
Click to expand...
Click to collapse
All you need to do is pop in a Verizon SIM card and change the APN settings and it'll work. Sometimes the SIM card won't let you change them (because Verizon locks them down), but that didn't happen to me. If that's the case, grab someone else's SIM card that has like T-Mobile, put it in your phone, add a new APN, then put the Verizon one back in and select the APN you made. I detailed the settings you need to set in these posts: _1_, _2_. If you need any additional help let me know.
Also, if you want to enable VoLTE check out this thread.

EU model on Verizon?

Hey guys I just bought a OnePlus 8 off Amazon to replace my Pixel 2 XL. However today I noticed it's the EU model IN2013, NA is IN2015, I already knew not to buy IN2010 the Chinese version however I didn't know the US unlocked was a different model because nowhere I looked online mentioned it. I looked at the LTE bands before purchasing it and saw it supports all of Verizons bands (especially the critical band 13) so in theory it should still work right? My fear is when I give them the IMEI to enable CDMA Less on my line they will notice its an EU model that's "not approved on their network" and thus that will prevent it from working even though it supports all their bands.
Now to answer some questions:
Why did I buy this from Amazon instead of OnePlus?
Because it was $100 cheaper and the only way to get the Onyx Black color
Why didn't I buy the Verizon version?
Because it's $100 more expensive than the unlocked and it has a locked bootloader like all of Verizons phones

3mutts said:
Hey guys I just bought a OnePlus 8 off Amazon to replace my Pixel 2 XL. However today I noticed it's the EU model IN2013, NA is IN2015, I already knew not to buy IN2010 the Chinese version
...
Because it's $100 more expensive than the unlocked and it has a locked bootloader like all of Verizons phones
Click to expand...
Click to collapse
Hi,
I don't think they won't approve your device. I'm living in France so I don't know much about the Verizon Politics about that. But if they have common sense, they won't refuse just because it's not one of their devices, they may lose a lot of customers if they did so. There's a Verizon model to support their 5G, but for LTE it's all good.
In France, no carrier would dare doing that, because everybody buys their phones on internet, already unlocked and stuff...
There's a huge competition between carrier so they won't dare to be so restrictive on who can use their network or not. It'd be like "if you want to give me money, you have to pay me at least 600$+60$/month, who do you think I am, I'm not accepting just 60$ every single month", that makes no sense, only Karens thinks like that.
So LTE is cool, but I can't say that for the Verizon 5G
Hope this helped

I already knew 5g wasnt going to work but I don't care because Verizon uses mmwave 5g and that's not coming to my area any time soon. I just want to make 100% sure LTE works, right now I'm 90% sure but that IMEI thing has me worried, Verizon only allows approved devices on their network (absolute BS imo, if it supports all your bands it should just work). I don't know if they support only the American OnePlus 8 (IN2015) if so that would suck because hardware wise the IN2015 and IN2013 are virtually identical from what I could find with only a few bands missing from the IN2013 but they don't matter for Verizon

[5G/esim] Regional Lock

Hello there,
The first users began to receive their devices by pre-order. In several regions, it was found that the device is being sold without esim and 5G support. For example, in Africa and the CIS countries. After numerous complaints from users, Samsung promised to unblock esim in two weeks, but according to them, 5G modem is physically not there. This directly contradicts what was said at the conference about a single model for all. The device model (SM-F916B) and firmware are exactly the same as those sold in the UK or Germany.
In the modem firmware code in the region settings, the line is simply removed:
[FIRMWARE.ZIP]\[CSC_FILE]\optics_\configs\carriers\single\[REGION_CODE]
Code:
<CscFeature_SystemUI_ConfigOpBranding5GIcon>5GAvailable</CscFeature_SystemUI_ConfigOpBranding5GIcon>
Could someone with a working 5G show their build.prop file? I suppose 5G is also programmatically blocked, but I need proof.
build.prop
Code:
C:\Program Files (x86)\ADB>adb shell
f2q:/ $ getprop
...
[persist.radio.multisim.config]: [ss]
...
[ril.5g_rf]: [1]
[ril.enabled_5g_rf]: [0] << THIS
[ril.modem.board]: [SDX55M]

This z fold 2 is from germany:
[persist.radio.multisim.config]: [ss]
[persist.radio.multisim.stackid]: [0] 《-- esim and 5g doesn't work
[ril.5g_rf]: [1]
[ril.enabled_5g_rf]: [1]
[ril.modem.board]: [SDX55M]

Are you sure that esim will support will come through Software Update?

B_A_K said:
This z fold 2 is from germany
Click to expand...
Click to collapse
Thanks!
sp1312 said:
Are you sure that esim will support will come through Software Update?
Click to expand...
Click to collapse
I was told so on the Samsung hotline. For example, the Italian version has a similar problem with esim.

Are you saying that the version sold in the UK does NOT have the 5G modem? How can they be selling me a Galaxy Z Fold 2 5G if it doesn't have 5G?
If this is the case then, seeing as they have already pushed my delivery back I am going to cancel my order and carry on not using Samsung phones.
I am not with EE in the UK but their pre-order information for the Fold 2 states "Pre-order the 5G-enabled Galaxy Fold2" so surely it must have the modem or they will have a lot of angry customers.
Just checked Carphone Warehouse here and they have it listed as being 5G.
Maybe I misunderstood or the information isn't accurate?

Trem said:
Are you saying that the version sold in the UK does NOT have the 5G modem? How can they be selling me a Galaxy Z Fold 2 5G if it doesn't have 5G?
If this is the case then, seeing as they have already pushed my delivery back I am going to cancel my order and carry on not using Samsung phones.
I am not with EE in the UK but their pre-order information for the Fold 2 states "Pre-order the 5G-enabled Galaxy Fold2" so surely it must have the modem or they will have a lot of angry customers.
Just checked Carphone Warehouse here and they have it listed as being 5G.
Maybe I misunderstood or the information isn't accurate?
Click to expand...
Click to collapse
In UK and rest of the Europe it's 5G enabled. This is mostly for Asian and African market where 5G rollout will take few years

Russian Samsung customer support says, that esim and 5G will be activated in ~2 weeks ...

Dexogen said:
Hello there,
The first users began to receive their devices by pre-order. In several regions, it was found that the device is being sold without esim and 5G support. For example, in Africa and the CIS countries. After numerous complaints from users, Samsung promised to unblock esim in two weeks, but according to them, 5G modem is physically not there. This directly contradicts what was said at the conference about a single model for all. The device model (SM-F916B) and firmware are exactly the same as those sold in the UK or Germany.
Click to expand...
Click to collapse
sp1312 said:
In UK and rest of the Europe it's 5G enabled. This is mostly for Asian and African market where 5G rollout will take few years
Click to expand...
Click to collapse
Phew! lol I'm hoping that is the case but reading the first post it looked like the 5G modem is not physically there and it's the same model and firmware as ones sold in the UK.

Trem said:
Phew! lol I'm hoping that is the case but reading the first post it looked like the 5G modem is not physically there and it's the same model and firmware as ones sold in the UK.
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All Snapdragon 865 (or plus) are built in with 5G modem, that is one of the reason for higher prices of Flagships this year. So 5G modem is there but in some countries it's disabled via software

Since this phone only comes with Qualcomm processors, Samsung is forced to pay around $80 for a 5G license per device. According to a source close to Samsung, they decided to save money in some countries.

Got my Z Fold 2 5G yesterday (in Netherlands) and there is indeed no esim. The box has 2 IMEI listed, but the phone shows only one. No "sim card manager" inside settings menu either. I called samsung "premier support" this morning and they had no clue. the support rep gave me a complete non-sense reason (i.e. esim is not allowed by the carrier - lol) and I very quickly realized there is no point arguing. I hope they enable it in 2 weeks or mine is going back.

I received a confirmation from Samsung Moderator from Samsung community website.
The phone is compatible with esim.
The problem will be solved via an update.
Update is currently in test and validation phase.
But 2 weeks seems a little bit long for a premium device.
Have you 2 IMEI or one?

Pead87 said:
I received a confirmation from Samsung Moderator from Samsung community website.
The phone is compatible with esim.
The problem will be solved via an update.
Update is currently in test and validation phase.
But 2 weeks seems a little bit long for a premium device.
Have you 2 IMEI or one?
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Thanks for the good news.
I have 2 IMEI listed on the box - and samsung confirmed that it's a dual phone / esim model. Can you please reference the community thread?

I got mine from Samsung Portugal. 5G is enabled (but we have no 5G network yet) but no esim. I have 2 IMEI listed on the box btw. Indeed the Sim card manager option is not there. I called Samsung and they have no clue why it is not there. They will call me back in 1 hour. I will let you know. This is kind of dishonest from Samsung. Selling a product like this one and not telling users that all functions they paid high price for, are not available right out of the box. I am feeling as bad as when I got my S20 ultra with all the camera defaults. I have 2 weeks to send it back. telling us that it will be available within 2 weeks is kind of weird.

I received my UK model today - 5G is working fine, but no e-sim/sim manager etc. Fingers crossed they get it sorted soon - the official launch is tomorrow, you'd think the carriers would be pushing them to resolve it for then!

What does it mean if you only have one imei number?
/CK
E D I T :
I have two imeis on the phone box/case but only one in "About phone"

Waiting on eSiM solution too - agree not cool to advertise and sell with a major feature missing - phone is great - just need 2 sims if I want to use it as my daily driver ...

Spud1 said:
I received my UK model today - 5G is working fine, but no e-sim/sim manager etc. Fingers crossed they get it sorted soon - the official launch is tomorrow, you'd think the carriers would be pushing them to resolve it for then!
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Yeah, same boat. Hopefully a new ota will activate the service.
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hi All,
as per SAMMOBILE there is new update for z fold 2, anyone got the update for dual sim/Esim. i am waiting for mine as pre order ( what ever marketing they call it) will get the device by 24th, please update who ever got esim or dual sim working. otherwise will cancel the pre order.

minipac13 said:
hi All,
as per SAMMOBILE there is new update for z fold 2, anyone got the update for dual sim/Esim. i am waiting for mine as pre order ( what ever marketing they call it) will get the device by 24th, please update who ever got esim or dual sim working. otherwise will cancel the pre order.
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Nothing for UK version yet
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