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Battery Charging Issue

I know there is a bug in which after an overnight charge, the unit is unresponsive unitl you soft reset it. I've read the thread. My TP exhibits this problem as well. However, mine seems to have an additional problem not mentioned in that thread. After charging overnight, my TP IS NOT CHARGED! After an overnight charge, the battery is nearly dead and a soft reset does not fix that. It has happened several times now. After plugging it into the charger before bed, I confirm that the charge light is on and that it shows charging on the status screen, however, THE BATTERY IS NOT CHARGING. Has anyone else experienced this quirk? It doesn't always do this, however, so I'm very confused about what is happening.

Dumb question - but are you using the factory charger? I had a problem when I purchased my Touch Pro in the fact that I used another charger which also was USB for another phone, but for some reason had that problem. Using the charger supplied with the phone fixed it.

eryeal said:
Dumb question - but are you using the factory charger? I had a problem when I purchased my Touch Pro in the fact that I used another charger which also was USB for another phone, but for some reason had that problem. Using the charger supplied with the phone fixed it.
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Yup. Factory charger and cable. Not a dumb question, BTW. That could have very well been the problem although any USB charger should work.

What about if you turn the phone off and charge?
On a related issue, I used TomTom the other day for a 1 hour trip with the phone on a USB lighter socket charger. Started with 48% full battery, when I finished the battery was down to 30%!!! Basically the phone uses more power than the USB can provide when the screen+GPS is on!! I also find plugging the phone into the charger with the screen on & WiFi on will mean the phone charges at a speed of 1% every 8 minutes - taking all day to charge from empty!
To ease the problems I purchased a separate phone+battery cradle off eBay and a spare battery. I swap to the charged battery every morning and put the other one in to charge. The used battery is usually at 25% after a good days use. Before I did this and charged using the USB plug I used to get 6 hours use before needing to re-charge.

Disconnect the cable from the factory charger and plug in in your PC, see if it charges there. If it does, then you can return your charger, if it doesn't then i'd return my TP.

I have had the Touch Pro for eleven days(got in October 31,2008) and I have issues with the phone. First, I love this phone, however, the battery will not hold a charge. I started with a fully charged battery, used sprint navigation to direct me on a 2 hour trip. My phone was dead by the time I got to my destination. The phone was extremely hot, I mean extremely hot during the entire trip. The next day I took the phone into the sprint store and they switched the battery and told me that the phone check out okay. for the next several days, i used the phone sparingly to see if the battery was okay. I made about 7 calls and 12 text messages, my battery was down 3 bars after being fully charged. I tried the navigation within the city limits and the phone again stared to get hot. My sprint picturemail would not work, it takes hours to send a picturemail. I call customer care and talked with technical support, who did not have a clue about the phone, they had me on hold, researchec, told me to do a few things and then had me to perform a hard reset. The picturemail worked for a few messages and then it started to take hours to send a picturemail. i then went into a sprint store for ready now service to see if there was something I was doing that was causing the battery loss, etc. The CSR in the store did not have a clue about the phone. He went through the computer told me a few things to do and that was it. My battery continued to perform poorly, so I again called customer care and was told afte a serious of conversations and procedures that i need to have the phone replace and that my phone could be defective. They told me to go in to a store and have them make the switch. Well, there are no phones in any of the stores in my area. I call customer care again and asked them to look at the notes on my account and send me a replacement phone, because there are none available in the stores. That was a horror story and i currently have an expensive phone that i have to keep on the charger. i actually purchased a universal charger from sprint that can be used in your car and/or in a wall socket to make certain I don't lose my charge. I think the phone is over priced for how it is operating for me. Sprint should provide an additional battery for the touch pro like they do for the Instinct. The should also include the universal charger in the box. The phone cost to much to not operate better. The sprint picture mail sucks, The sprint TV sucks, but the phone is really nice, if sprint can correct the issues mentioned.

I don't charge it at night cuz i don't like to "overcharge", so i usually charge it when i get home b4 I sleep. I have been considering getting an additional battery with a dedicated battery charger from HTC though. ever gave that a thought?

I seem to be having this same issue with my Fuze that I just got yesterday. After a full night on charger it's at 82%. I'm going to try it over usb on pc to see if it gets any higher otherwise I'll be taking it back to the store today.

The HTC touch pro (with factory ROM) is protected from overloading. Which means that overnight it will load for about 3 hours from an empty battery and then it is full (white light will go from sliding to full circle). After that the charging stops. Which means that if you sleep for 8 hours, the remaining 5 hours your phone will be using the battery.
Now the question remains, what is drianing your battery in 5 hours? The initial suspects are GPS (any GPS software should be cleared from memory, press the most right corner icon to see what's running), the wifi or the HSPA / 3G connection. Use comm manager to put those off.
Of course, the second option is that the charging is not happening because of a defect, in that case return it to the shop.

Pretty sure this is a common problem, I don't think returning the phone will solve a thing.
My phone does the same. Though if you charge it with the phone turned off, it charges fine. I purchased a separate charger and spare battery and just swap them over when I need to (1.5 days with moderate usage).
Pretty sure this is all down to the phone using more power than it should be, hopefully future rom updates will fix this. Even when using Tomtom in the car with the phone charging on a USB cigarette charge cable can't charge it - it actually has less charge at the end of a long journey.

Oh and I can also mention that I have the original HTC battery and two spare batteries (which look like copies with, the HTC sticker is there but not quite the same). The spare batteries act just the same as the original HTC battery.

HTC s640 Battery Issues?

Hi Folks,
My s640 seems to have developed an issue with the battery. It will get to about 50% and stay there for most of the day then suddenly I get the low and critical warnings, then off. The warnings then off sequence happens within about 10 seconds of getting the first warning. On one occasion I got the low and critical warnings, but then the phone reported 268% battery remaining.
Is/has anyone else experienced this issue or anything similar? I'm wondering if it is the phone or the battery.
Thanks.

I am having the same trouble.
I'll fully Charge my battery and then disconnect it and us it for about 10 minutes and suddenly it will drop my call, turn off my bluetooth and disable the radio (network), and if I don't plug it in, within 30 seconds it shuts off. If I remove the battery, hold the power button for 5 seconds and the put the battery back in and turn it on then I have my battery shows 90+% free.
I'm not sure if it's the battery or the phone.

have you tried running the battery till it won't turn on the phone. Then charging it up again?
maybe a hard reset may help?

daroota said:
I am having the same trouble.
I'll fully Charge my battery and then disconnect it and us it for about 10 minutes and suddenly it will drop my call, turn off my bluetooth and disable the radio (network), and if I don't plug it in, within 30 seconds it shuts off. If I remove the battery, hold the power button for 5 seconds and the put the battery back in and turn it on then I have my battery shows 90+% free.
I'm not sure if it's the battery or the phone.
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Yes I too am having this issue since rom upgrade so is a friend, he just purchased new battery from Telus but they shipped wrong one. Will update if new battery resolves his issues. I went throught three phones with brand new battery they all did same thing Battery is not HTC 20 dolllar aftermarket one (just before warranty expired). Have gotten 400 credit for new phone but nothing like this one out there except Touch Pro Diamond and I hear even with new battery that phone battery life is too short to last through day. Get feeling Telus broke something in software with Rom update used to be when phone battery was expiring a red light would blink (opposite of blue tooth light) now it is only notifications from WM that phone battery is critically low and shuts of radio etc. yet you plug phone in and it's charged 10 minutes later makes no sense. Rechargable batteries voltage change with charge the interesting thing when I pull my battery the voltage is the same charged or just after error messages (I have a very expensive True RMS Voltmeter from work that has been calibrated in last year) but without load this isn't an accurate test. Does make me think something is not right and beleive it software related for more see my post in Howrds Forums under phone model.

I am having the same issue after the ROM update, not sure if it's the cause. Already replaced a battery on warranty for not holding charge. But now I have had the phone over a year so telus wants me to buy a battery for $80. I know based on this information i'll be wasting my money.
i want stuff to work for more than a year what the hell is money good for?

any fixes or updates wether the new battery helped??

I replaced the battery on my phone and these odd issue I was having are gone guess we have to face the fact that you need to purchase a replacement once a year hopefully it will last a year my problems start just short of a year.

I just got my new battery from here http://www.longlast-battery.com/productCart/pc/viewPrd.asp?idcategory=0&idproduct=17483
I will post after I get it full charged and try it for a day or two
where did you get yours from?

well the battery didn't even last an hour on the way to work.
#1 it was similar but 2-3mm shorter than the OEM and barely touched the contacts on the phone.
#2 charged overnight ok and said 100% charged then withing 20min it said low battery then died shortly after
#3 would not charge a second time (on 2 of my wall chargers, two usb and 1 car charger) Just the red light would light up. Tried jiggling the battery but nothing not even a flashing red light.
so much for a battery bought from the US. Waiting for RMA

typhoonk said:
well the battery didn't even last an hour on the way to work.
#1 it was similar but 2-3mm shorter than the OEM and barely touched the contacts on the phone.
#2 charged overnight ok and said 100% charged then withing 20min it said low battery then died shortly after
#3 would not charge a second time (on 2 of my wall chargers, two usb and 1 car charger) Just the red light would light up. Tried jiggling the battery but nothing not even a flashing red light.
so much for a battery bought from the US. Waiting for RMA
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I purchased a battery from E-bay and it would not charge at all. Existing charge in battery was enough for me to know that my issues were battery related after all as phone lasted for quite awhile. Tried charging ebay battery for close to 12 hours no go, so returned it for full refund. Called Telus because my calls in were while I was under warranty still but it had since expired they credited my account for the price of battery over a couple of years (1.5 batteries really) to make up for battery not lasting more than a year...hope that makes sense. Doubt I will buy another HTC with todays battery technology there is no reason one of these batties can't last 2-3 years if taken care of. Just a money grab telus/htc on their part in my opinion.

Gave the battery I got from longlast-battery another try.
the battery is CS-DS640SL 1250mAh 3.7V
I got it to charge by turning off the phone and plugging it into a usb port on my PC. Took about 6 hours to charge to 100%.
Won't charge when phone is on which is weird. Even at 90+% charge.
Lasted a full day without charging. That's a good thing I guess. Even when I restarted, it didn't lose the typical 10% drop in charge the other battery does.
I'm going to discharge it and charge it three times to see if it starts working properly and letting me charge it normally. Was a tip someone gave me. Won't hurt anything, and if it doesn't work I can still send it back.
Curious what you guys think. do you think it's a bad battery and I should just get an exchange, or I should just get my money back, and shell out the $100+ for a Telus battery?

Well the longlast battery test failed badly. Lasted about half a day with minimum calls and data use. No wifi no bluetooth. After it died I took it out and let it sit for a bit as the battery was fairly warm. After I put it back in, it said I had about %40 left. Very odd. And it lasted for another two hours before dying.
Now it's back at the won't charge stage. So I finally got an RMA number, so this one is going back.
Hitting Telus on the way home to pony up for a new battery. Getting the extended one as it's only $20 more. Hopefully this one will last more than a year - then I can get another phone (got to love 3yr retention contracts that end early )

I've created a Facebook group to act as a petition for everyone with the notorious battery life problem.
Join the group here, it's open to everyone:
http://www.facebook.com/group.php?gid=100925126406
Share your experiences dealing with Telus positive or negative ones.. or tell us if you've been able to fix the problem by hacking the device. Anything at all that will help the people still stuck with this phone.

I have done some efforts regarding battery capacity measurement Just lookup this thread: http://forum.xda-developers.com/showthread.php?p=5558383#post5558383

Overheating phone, owner (me) freaked out

I have a Motorola Droid 2 Global running CM7. It works fine, other than the usual quirks of a custom ROM, but it gave me a bit of a scare yesterday. Here's what happened:
- Battery was low, 28%-ish, because I hadn't charged it for 2 or 3 days
- Plugged USB from the netbook to charge it (I lost its AC adapter somewhere in the junkyard that I call my home)
- Unplugged it after only a few minutes because I had to go out in a hurry, battery had reached 30 or 31%. Dropped it from a height of about 50cm while doing so; a bundle of wires cushioned the fall (the phone has survived *much* harder falls)
- Stayed out about 20 minutes, nothing unusual to report, phone working fine
- Came home, put it on the desk, went about my business for about half an hour
- Found it blinking red, only noticed because a notification (stupid Astrid Task reminding me I should use it) made the screen light up
- Grabbed it and it was *hot*, hotter than it had ever gotten before and way more than anything this small has a right to get. Battery was down to 1%.
- Fearing a short I panicked and pulled the battery, then left everything to cool down.
Well, a short it wasn't otherwise it would have stopped working entirely; rather I think for some reason all of the hardware was working 100% constantly, though I'm surprised at just how much heat that can put out. There was nothing weird about the phone's behaviour up until this. A software bug? It had a really long uptime, something like a month and a half without being turned off (I keep it in airplane mode at night)... I've heard that Android in general and custom ROMs in particular can freak out if they're left unrebooted for very long. Otherwise it would have to be a hardware problem, but it's a weird hardware problem that leaves a phone working even while it bakes itself.
I'm recharging it right now and no abnormal heating is going on.
W, I ask, TF?

I feel your panic. My HTC Sensation can heat up even from browsing the web to around 40 degrees centigrade Sometimes eve too hot to hold.
Sent from my HTC Sensation Z710e

Got an Optimus 2x that gets way hotter when using than the Desire it replaced. It also has a cheap Chinese battery which I strongly suspect does not work as it should. Perhaps your battery is giving problems and needs to be replaced or there was a temporary problem with the charging circuitry?

[Q] Battery Hell

So, I have a Verizon Samsung Galaxy S 3 that I got around the time they first came out. It's never gotten wet or really had any problems until the past few months. The first thing that happened was the power button broke and it was stuck down for quite a while before I figured out how to "fix" that. A little carefully applied WD-40 around the power button did the trick. I got a new battery and everything seemed fine.
Lately, however, the charging is not working correctly at all. I'm using the same charger that came with the phone and it will seem to work fine most of the time, but it has problems once unplugged. For example, I'll charge it overnight and wake up to it being at 50-80% battery. Other times, I'll charge it overnight, it will then show 100%, but after unplugging it, it will very quickly, like a few minutes, drop to the ~85%. What happened today though was the final straw. I turned it off and let it charge for about 4 hours until it said it was full. I then took the battery out for 5 minutes before putting it back in and plugging it in again. It then said it was at ~15% battery. I turned it on and, yes, 13% after ~4 hours of charging. I still occasionally have problems with the power button getting stuck and causing a rapid discharge, but I can fix that now and I carry two batteries usually. Not being to charge them though isn't going to work.
I currently live in Taiwan and use Chunghwa Telecom. I constantly have a little notification that says "This SIM card is from an unknown source", but I didn't have problems until months after moving here.
Any thoughts on what could be causing the charging to malfunction and how to fix it? I love my phone and would hate to part with it.

Xperia Z3 - is it battery or something more sinister

Hi all
I've had my Xperia Z3 for about 2 years now (currently running Marshmallow), and over the past say 6-12 months the battery life has been ordinary (may or may not coincide with any software update, not that i recall).
More recently, i've had the phone do some funny things but it more or less has become unusable now since the last incident which was:
Battery dropped over a day down to 50% (which was about normal given the usage of it). The battery level then stayed at 50% for length of time, and then started flashing between 50% to 100%, then it died.
performed the reset and plugged it in again, the battery level was at 0%, dark red light flashing etc., charge reported from 1% to 29% to 100% rather quickly, eventually i could turn it back on but it went from 100% to 0% "shutting down" quickly.
so now it will charge and stay on at 100% for a period of time, but will either a) stay at 100% for hours then turn off, or b) slowly discharge to say 96% then suddenly die.
either way, when it is plugged in it will say 0% battery and slowly show charging to say 20-odd% then be at 100% charge (and the cycle repeats.)
If while it's at 100% i reset the phone it will restart at 0% and power off.
(at the moment I've removed the sim and am using a backup phone at the moment so the only usage it gets are some wifi access and podcast / music listening connected to bluetooth headphones)
oh, while i remember - when the phone has done this abrupt shutdown, upon recharge the bluetooth is always switched off, which is strange but makes me wonder if this is more sinister than simply battery issues.
The phone is out of warranty but there's a local phone repairs shop that have quoted me a reasonable enough price to replace the battery, so my question is: what are the chances that this is purely a battery problem and would it be a sound investment to spend $$ replace the battery or am i wasting my time and money and the phone has a nasty chip or motherboard issue and really is just halfdead?
Aside from these recent battery problems, I am fairly happy with this phone and don't want to pay $1k for a brand new phone just yet if i can avoid by spending under $100 for a new battery and giving it a life extension.
Any feedback welcome
Cheers
***EDIT***
Sorry, amateur mistake, this should have gone into the Xperia Z3 Q&A, Help & Troubleshooting section
can this thread be moved - please accept my apologies

I had that problem few times on different phones, battery dies.. You should replace it.

Replace the battery and you're good to go. If you've opened the back cover of your Z3 then maybe you should try considering to replace your battery by yourself. You could easily get one from aliexpress.