Unlocking Carrier being outside the Carrier's Country - General Questions and Answers

Ok, I got a review unit of the LG Wing 5G, great device (sadly LG out of business now), it's locked to AT&T, but I'm not in USA.
So far I have tried these:
- Paid the service to unlock with Movical, great service but the code received didn't work, they refunded me.
- Requested the unlock code to AT&T, but I'm not a consumer, I don't have an account on AT&T and also, the phone was never activated in the AT&T network and, because it was a revew device, wasn't "sold", therefore, not manually added to the network, so, no code from them because the third party company who runs the Support on AT&T can't add a device or even see this one.
So, my actual options are:
1 Send back the phone to USA to be activated on AT&T and request the code, sounds easy but it's hard these days and also it depends of someone without any problem on AT&T and with more than 60 days in order to request the code no problem and then send it back here, it's expensive, hard and takes a lot.
2 Paying another service like Movical and pray to have a code that works, but you have only a certain amount of chances to write the right code or it will be locked for good.
3 Doing some kind of unlocking by USB, not sure how it works, someone suggested me that because DoctorSIM does something of that, also, here is a post which I think I can't do because I don't have the Bootloader unlocked (or I don't know how to do it), I really don't know if it might work.
4 Buying a phone in USA and changing the IMEI to mach this one and activate it in USA as I would do in the 1 option.
I would ask some stuff to the community, what are the options you can see viable? is there another you know? to do the 3 & 4, can you point me out in the right direction to perform any of those tasks? can you recommend me a service to unlock it? what do you think of DoctorSIM's option?

some cellphones can be unlock remotely over internet...

Park.

Related

D2G Unlock at VZW Support

I bought a D2G at eBay. I love it but I live in Hungary and I can't unlock it. Can anybody unlock it for me in USA by VZW Support if I pay every cost of unlocking (and plus money for helping)? It has clean ESN. I can send it to USA if it's required.
Please somebody help me!
matthewKER said:
I bought a D2G at eBay. I love it but I live in Hungary and I can't unlock it. Can anybody unlock it for me in USA by VZW Support if I pay every cost of unlocking (and plus money for helping)? It has clean ESN. I can send it to USA if it's required.
Please somebody help me!
Click to expand...
Click to collapse
You can buy a TurboSim off ebay item #200539432676 and it should work.
TurboSIM
Thank you for your advice, but I read it has few problems with D2G, so I want to unlock it by VZW.
send it back to d seller to unlock it
I tried it
I asked the seller about that but she refused it.
The device has to be active on a Verizon account that's in good standing. And the line it's unlocked on won't be able to unlock another phone for 10 monhts. I don't think you'll get too many takers on your request. TurboSim is probably your best bet?
Unfortunately
Unfortunately, the situation is bad. But I really pay extra cost for unlocking so if someone can help me to take extra cash, please send PM me.
I think I will order a TurboSIM, it's very cheap so I can try it.
Anyway, I got from UnlockCarrier.com 3 codes. 2 codes of them are 8-digit and they're absolutely wrong. The third one is 10-digit and the phone is thinking so much if I type it, but then the phone refuses it. Has someone got experience about 10-digit code?
The code should be 8 digits.
matthewKER said:
I asked the seller about that but she refused it.
Click to expand...
Click to collapse
did her posting indicated the phone is unlock n can be use world wide?
or it is locked phone?
ask her to call on ur behalf to get the unlock code, provide her with d IMEI n IMEID
I can help, pm me..
Thanks guys
haroldz123: I ask her but she refused it again but she said she can refund my money if I send back the phone.
wirelessprofessional: I sent a PM!
"A hope? A chance!"
Hi everybody,
wirelessprofessional can't help me but he tried it (Thanks for it).
But the seller wrote a message to me on eBay if I want to send back the phone she refund my money. I was thinking so much on this offer, and I want to accept it but she wrote another message. In message she wrote that she may can help because she started to work part-time at VZW.
Can someone tell me, would it work if a verizon smartphone user got the esn for the phone, activated it on their line online for matthewKER while he still has the phone, then call verizon from some land line or still active phone and ask them to unlock the phone for a valid reason, then get the code, give it to matthewKER, he unlocks it, then reconnect your own smartphone back to your verizon line? I assume he wouldn't get service or be able to call or anything given that the phone is in hungary, though if it can that's the only risk I see in doing this.
Very interesting...
This situation is very, very interesting... After I sent a video to wirelessprofessional about my bad codes to refund his and my money (because he got same wrong codes), he sent an e-mail. He wrote in the e-mail that he activated my phone on his account and he got an unlock code from VZW. And there is surprise: this code doesn't work, too.
But it isn't end of the story... The seller is also trying to take an unlock code from VZW (she said she works part-time at VZW now) and she wrote me different things than wirelessprofessional. She wrote that she need the pre-installed SIM-card number to unlock method, and today she wrote that the assistant at VZW Global Support wanted to do this method step-by-step with her, but the phone is in Hungary so she ask the assistant how does she do it at home, but assistant said her that call him again if she can use the phone while she speaking on the other phone.
My advice if you want to buy D2G outside USA: DON'T TRY TO BUY LOCKED D2G. To buy an unlocked one with bad ESN is better choice than buy a locked one with clean ESN...
ben7337: Thanks for your post, I hope someone can unlock my phone finally.
same problem, who can help pm please
Santiss, I had a similar problem and ended up selling the phone and buying and unlocked one. I een got the unlock code straight fro ma Verizon Wireless representative and it still didn't work. I initially thought it was because I had to be within reach of the Verizon network in order for the code to work but that was not the case; the code simply didn't work.
My advice? Just get rid of the phone (sell it, return it...) and get one that's already unlocked. The unlock codes are apparently a matter of luck and not a safe bet.
I have unlocked two D2Gs myself online. I know of 3 others that were unlocked using the same site. I HAVE NOTHING TO DO WITH THIS SITE! I just have used them myself for several different phone models and they always work perfectly.
One of my D2Gs is a very recent new model, the other one was an early phone, both unlocked fine.
I strongly suggest that people try this site before giving up.
mobileunlockstoredotcom
I think it was around the $10USD mark the last time I looked. I got my codes within an hour.
Both my D2Gs are used worldwide on GSM networks and are behaving well. I just did the edit of the radio image that should remove the band locks when I am next in the US in a couple of weeks, that should be interesting!

[Q] Unlocking a Sprint LG G Flex 2

Today I went to unlock my Sprint LG G Flex 2 after paying it off. Sprint gave me a code (In a form of ##xxxxxx#) to put in via the dialer, but it did not unlock the phone. They are telling me to go to a 3rd party company to unlock it, but I am wondering what you guys think. I know there is quite a few software loopholes that some people have used on the G3 to unlock it, and I am wondering if any exist with the G Flex 2. Heres whats going on
With a Sprint sim the phone stays on Sprint and works no problem
With a Verizon sim it will use the Verizon voice network but it does not get data
With an ATT Sim it goes between "Service Disabled" and 4 bars, but will not make a call or send a text.
With a MetroPCS sim it will not call, text, and stays at service disabled
With a PTel sim it stays at service disabled
From what it looks like to me the phone is not GSM unlocked. Is there any way I can unlock it for GSM use. I know some bands wont be picked up, but I would like to use it on ATT 3G when im out in the countryside where Sprint doesn't have service. From what I know of since the Feb. 11 revision of laws for unlocking devices if the device is in good standing and paid off/contract expired the carrier is supposed to unlock it, but there method is not working for GSM use. I am wondering if anyone knows a way to get there code to work or a software loophole to unlock the SIM slot for GSM use. I am guessing that the phone is receiving att and Metro service because the split second before it goes to service disabled it gets 4 bars and the phone recognizes my phone number. My ATT and Metro APN settings are programmed in already in the roaming area, but there is not an APN settings input in the mobile networks category.
If anyone knows how and if this phone can be unlocked to work with GSM service it would be a great help.
Thanks
Jake
Also, when I use the the Available GSM networks feature under "Roaming>Avalable GSM networks" it always comes up wit "Error searching for networks"
The phone is rooted, could I use unlocking methods from the G3? How much of a risk would I be taking by using methods sourced from another LG phone? To expand upon that I would attempt using methods proven with the g3 or original g flex to try and get it to start running on gsm, I did submit a domestic and international unlock to sprint but all they gave me was a useless MSL code. I need to get this working on at&t or I will have to sell this wonderful phone.
As far as I know they will only unlock it for a Sprint customer who has the line active for 90 days. Unless something is different on the Flex 2 there is no code to enter, I unlocked my HTC One M8 before swapping to the Flex 2 and everything was done on there end. Additionally they state the unlock is only for international use and will not unlock the phone for US carriers although I cant verify if that is true as I don't have a US SIM card to try.
uh60james said:
As far as I know they will only unlock it for a Sprint customer who has the line active for 90 days. Unless something is different on the Flex 2 there is no code to enter, I unlocked my HTC One M8 before swapping to the Flex 2 and everything was done on there end. Additionally they state the unlock is only for international use and will not unlock the phone for US carriers although I cant verify if that is true as I don't have a US SIM card to try.
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Click to collapse
The phone is fully paid off, it was used for less than a month. In the USA there is a law that was passed on February 11th 2015 stating that all carriers must be able to unlock there phones for domestic service (DSU) as far as I know sprint does not seem to follow that, and makes it dang hard to do anything. I was able to get texts working, and data, but I cannot call or receive mms, anyone have any ideas on why that might be. I would like to try and get both working, and I will put in the work for going into the root and trying to get the bands unlocked for AT&T, if anyone can confirm that it is not a gigantic threat to the phone by attempting it, I would make a backup before, but my last experience with a Verizon S3 + Easy unlocker bricked my phone, and although I got it recovered it was no fun.
Rooted...
You stated that the phone is rooted, was the phone rooted when you attempted the unlock? If so, I would suggest restoring the phone to fully stock via the files supplied by Malxce and method described in cairui505's thread here:
http://forum.xda-developers.com/g-flex2/help/ls996-tot-t3094660
I have used it and it works great. After that I would attempt the unlock as Sprint suggested and follow any further problems with Sprint tier 2 technical support. I'm sorry, I don't have the number handy but I'm sure Google will assist. Tier 2 support has a great deal more knowledge and capability than the store or tier 1 personnel. You are correct that they are required by law to unlock the phone at the users request but they will not make it easy and unlocking the phone doesn't change it's hardware capabilities. I'm just not sure if there is an underlying and limiting hardware difference between the carriers versions that would prevent proper activation on another carrier. The law requires that they unlock the unit, not include the hardware to port to other networks.
How would the phone being rooted stop it from being unlocked? I ask because I bought a used phone from ebay that's already internationally unlocked, I've been given the msl code multiple times by tech support, and as I've just discovered it's been rooted.

Experience with carrier unlocking with TMO jump on demand

I'm a first timer with jump on demand and was wondering what other people experience when trying to carrier unlock. I wasnt on JOD when I got the note 4 and within a few days I had it carrier unlocked using a unlock service and didn't have any issues.
Does anyone think I will have any issues this time around now that I'm on JOD? Some people are saying that since the note comes with the unlocking app, that even if paying for a unlock code, that the app will not even let me use the paid for code. I need to return my N5 before time runs out if I'm gonna have trouble.
Thanks in advance and I truly appreciate everyone's info that could help me get carrier unlock without troubles.
Can't believe that nobody has had any experience with trying to carrier unlock when on t-mobile jump on demand. I know there is another thread that talks about unlock, but nothing in reference to jump on demand.
I'm trying to find out if purchasing a code would work or not. I'm running out of time to be able to return my N5.
Thanks again!
I don't know the answer, but you get the same phone regardless of JOD or not... so I'm thinking, if it can be unlocked, it can be unlocked on JOD too...
Just my $.02
I can't see how TMO could block you from SIM unlocking the phone if you pay for it through a service online.
T-Mobile has a policy where they will give you an unlock code if the phone is on the network for a specific amount of time. I think it's either 90 or 120 days on the T-Mobile network. I contacted them via chat for my Note4 and they gave me the unlock code for free.
iScott78 said:
I can't see how TMO could block you from SIM unlocking the phone if you pay for it through a service online.
Click to expand...
Click to collapse
I have checked with several unlocking services and they all are saying they can't unlock the N5 because of T-Mobile. Here is what the last service reply to me. See below....
Hi Chrisp,
Unfortunately we cannot help you.
T-Mobile has modified the firmware phone in such a way that it only can be unlocked trough their mobile application.
Please do not place an order on our website because even if we manage to make the phone ask for the SIM NETWORK UNLOCK PIN most likely it wouldn't work.
Let us know if we can assist you further.
its irritating if you pay full price and show them its paid for, they make you wait 40 days.
seattleboi1982 said:
its irritating if you pay full price and show them its paid for, they make you wait 40 days.
Click to expand...
Click to collapse
I here ya and agree. At least they will unlock it after 40 days no matter if it's paid in full or not.
Anyone having trouble with Sim unlock from T-Mobile? This many help http://forum.xda-developers.com/tmobile-galaxy-s6-edge/general/sim-unlock-t3186826/post62512066

T-Mobile Note 5 on AT&T

I'd like to get the T-Mobile variant so I can root and install a custom recovery (curse AT&T). I'm just curious if anybody has done this yet without any drawbacks before I pull the trigger (good LTE speeds?).
kareeem said:
I'd like to get the T-Mobile variant so I can root and install a custom recovery (curse AT&T). I'm just curious if anybody has done this yet without any drawbacks before I pull the trigger (good LTE speeds?).
Click to expand...
Click to collapse
Yes, there are many Note5 owners using at&t who purchased from T-Mobile (model SM-N920T), got it unlocked and using on at&t without issue. getting it unlocked is the painful part; T-Mobile uses an app embedded in its ROM to SIM unlock their phones. 3rd-party unlocking sites won't work. T-Mobile unlock prerequisites (summarized from website and my conversations with customer reps): (a) paid full price for phone, (b) phone is used on T-Mobile w/post paid account for 30-40 days or (c) open a prepaid account, deposit $100, use phone on T-Mobile for at least 3-days (so it shows up in their system). some of us have been lucky enough to get the SM-N920T SIM unlocked without meeting criteria (b) or (c). a coworker purchased the T-Mo Note5 and used a post-paid account for 1 week, called in to cancel service and the rep got his device permanently unlocked. search this forum for more details. i requested and received a temporary unlock approval within 48 hours of getting the phone, but for some reason it wouldn't work. 4 days later i called in to complain, got connected to a tech rep who couldn't get it to work and finally got a manager to authorize a permanent unlock (vs. the approved temporary unlock granted). Good luck!
cortez.i said:
Yes, there are many Note5 owners using at&t who purchased from T-Mobile (model SM-N920T), got it unlocked and using on at&t without issue. getting it unlocked is the painful part; T-Mobile uses an app embedded in its ROM to SIM unlock their phones. 3rd-party unlocking sites won't work. T-Mobile unlock prerequisites (summarized from website and my conversations with customer reps): (a) paid full price for phone, (b) phone is used on T-Mobile w/post paid account for 30-40 days or (c) open a prepaid account, deposit $100, use phone on T-Mobile for at least 3-days (so it shows up in their system). some of us have been lucky enough to get the SM-N920T SIM unlocked without meeting criteria (b) or (c). a coworker purchased the T-Mo Note5 and used a post-paid account for 1 week, called in to cancel service and the rep got his device permanently unlocked. search this forum for more details. i requested and received a temporary unlock approval within 48 hours of getting the phone, but for some reason it wouldn't work. 4 days later i called in to complain, got connected to a tech rep who couldn't get it to work and finally got a manager to authorize a permanent unlock (vs. the approved temporary unlock granted). Good luck!
Click to expand...
Click to collapse
Oh wow, thank you for that informative response. I had no idea third party sites wouldn't work. I just came back from purchasing my T-Mobile Note 5. I purchased it from Craigslist and the seller showed me their Costco receipt. I have a friend who works for T-Mobile, but I doubt he'll be able to assist since he works in the actual store (sales rep). Do you think I have a chance at getting b and c bypassed? Not sure what kind of excuse to use.
Thanks again for your input.
Edit: I'm guessing you got the T-Mobile variant for the same reasons I did?
kareeem said:
Oh wow, thank you for that informative response. I had no idea third party sites wouldn't work. I just came back from purchasing my T-Mobile Note 5. I purchased it from Craigslist and the seller showed me their Costco receipt. I have a friend who works for T-Mobile, but I doubt he'll be able to assist since he works in the actual store (sales rep). Do you think I have a chance at getting b and c bypassed? Not sure what kind of excuse to use.
Thanks again for your input.
Click to expand...
Click to collapse
Yes, i always get the T-Mobile version for use on at&t so i can root and enjoy!
did the seller pay full price for the phone? personally, i'd ask the seller for a receipt. best way to find out if it can be unlocked is to call t-mobile and tell them you'd like to unlock for overseas use. the fact that you don't have service may help get it unlocked. they should ask for the IMEI (to confirm it's T-Mobile and that the phone is not blacklisted) and then submit an unlock request. if you're lucky, maybe they can unlock over the phone. good luck!
cortez.i said:
Yes, i always get the T-Mobile version for use on at&t so i can root and enjoy!
did the seller pay full price for the phone? personally, i'd ask the seller for a receipt. best way to find out if it can be unlocked is to call t-mobile and tell them you'd like to unlock for overseas use. the fact that you don't have service may help get it unlocked. they should ask for the IMEI (to confirm it's T-Mobile and that the phone is not blacklisted) and then submit an unlock request. if you're lucky, maybe they can unlock over the phone. good luck!
Click to expand...
Click to collapse
Haha, I don't blame you.
Well, it looks like they used the Jump! service. They gave me the service agreement sheet (I took a picture of it) where it displays the IMEI, plan, store location, etc. Should I refrain from mentioning I'm an AT&T customer? I don't think I'll be able to say I need it for international use because I don't have a T-Mobile account for them to look up.
kareeem said:
Haha, I don't blame you.
Well, it looks like they used the Jump! service. They gave me the service agreement sheet (I took a picture of it) where it displays the IMEI, plan, store location, etc. Should I refrain from mentioning I'm an AT&T customer? I don't think I'll be able to say I need it for international use because I don't have a T-Mobile account for them to look up.
Click to expand...
Click to collapse
i'd open the "Device Unlock" app and if you're presented with 2 unlock buttons - one for Permanent and one for Temporary - then the phone is SIM Locked. if you open the app and a message says the device has been permanently unlocked, you're good to go. pop in the at&t SIM and you should get connected to at&t service.
if it's SIM Locked, when calling T-Mobile, i wouldn't say anything about at&t, maybe mention it was a gift. before calling T-Mobile, however, if the phone is a Jump! purchase then you/seller needs to confirm the phone has been paid for in full, e.g., there's no outstanding balance due. if there's an outstanding balance, you might not be able to get it unlocked. i'd ask the seller if the phone has been paid off.
I tried that, but it said "Unlock Failed" (for obvious reasons I guess).
I spoke to a T-Mobile rep and he said they would need the original owner's account information to verify everything, which I obviously don't have. I asked if a manager can override that and he said no. I searched Cell Unlocker and they gave me a quote surprisingly (http://www.cellunlocker.net/order-code-step-2.php). It's at $49.99, which isn't cheap, but I think it's my best option. If they're advertising it, then it should work, no?
Edit: added an attachment.
kareeem said:
I tried that, but it said "Unlock Failed" (for obvious reasons I guess).
I spoke to a T-Mobile rep and he said they would need the original owner's account information to verify everything, which I obviously don't have. I asked if a manager can override that and he said no. I searched Cell Unlocker and they gave me a quote surprisingly (http://www.cellunlocker.net/order-code-step-2.php). It's at $49.99, which isn't cheap, but I think it's my best option. If they're advertising it, then it should work, no?
Edit: added an attachment.
Click to expand...
Click to collapse
i tried them as well and got a refund. don't think it will work. did you see this message on the website: WARNING: Your device must prompt for a network unlock pin after restarting with a non-accepted sim card. If your device does not prompt then you do not require our services. If your device has a Device Unlocking App installed (T-Mobile/Metro PCS) please.
i think your only option is to contact the seller and let him know the circumstances (you want to unlock for T-Mobile) and ask him to help you out. Good luck, bro...

S7 need an Active Sprint SIM Card in order to do the last Profile Update for UNLOCK?

Can't believe what I heard from the Sprint Reps today about my Locked Galaxy S7. They claim that the only way to unlock the device is to have an Active Sprint Sim Card so that I can successfully Update the Profile one last time after they unlock the device on their systems.
I got the phone used and person did not perform the unlock while their subscription was active, so I'm stuck with a 700 brick?
Don't have an *Active* Sprint SIM Card to perform this 2 minute operation that will result in an Unlocked G930P. Both Sprint Stores nearby refuse to allow me one of their testing SIM's or help in any way.
This is unbelievable. Heard online that Qualcomm S7's were invincible; truly seems the case. Can't believe they rather me pay some third party store 50 USD to unlock instead of charging me something like 20 USD to unlock after deactivation or something.
Tried flashing many versions etc only to find out after months of trial and error, calling many times both carriers (Sprint and T Mobile) and taking it to various Android Hardware Tech shops.
No one want to lend me their active sim cards to do this.. Apparently having the Sprint SIM Card inside and their last Profile Update seems actually really to be the only way to unlock.. Anyone have any information about this?
Is this the only way to really unlock the device? I actually have the damn MSLOCK code I got from Sprint directly but I can't find anywhere to input it and the Sprint Reps told me that for this model it is impossible to unlock with code like that because only they can unlock it via their "last final profile update" method.. So I wonder, why did they even give me this MSLOCK code then?
Still can't believe to such a degree that I posted this thread about it.
Ill viciously add that their customer service Reps tried to unsuccessfully brainwash me into thinking it was somehow T Mobile's fault that the UICC was locked.. Some lies about its their SIM Card's fault or something as if you are supposed to hand T Mobile a Locked Phone and expect it to work somehow. General population must really be oblivious to reality. Phone display clearly its not Unlocked under UICC, dont aggressively try to push the lie that phone's unlocked because your System " sais that it is" and you assume I don't know better than that. Then they sort of hold this grudge about it as they annoyingly interrupt everything you say repeating the same nonsense. Might have capacity to unlock with a Paid Sim Card however my phone is obviously not unlocked and its really annoying how they play this pychological thing out and act sort of angry if you know any better. Phone in my hands sais its locked, ive taken it to 5 places and they all say its locked and Ive gone through the process before with other phones when its UICC Unlocked it clearly sais UNLOCKED under UICC, not "Locked To Sprint Sim Cards"..
Sprint -10
Next its a Librem Linux Phone unbranded to any of these "phone companies" and with one of these new VOIP type services or something. along those lines.. If anyone got any recommendatiosn Ill gladly take them, Im done with the carrier mafia thing
Aren't they supposed to follow the FCC and Unlock my device even if my contract with them is over?
Can't they just send me the Update through a flashable odin file or email or OTA or anything?
If its just a profile update there should be a way to get the necessary flashable files and odin them into my phone shouldnt there?
**** SPRINT
http://www.keepcalmstudio.com/_gallery/152/2FOcGqn.png
Combination file and Samsung tools pro, Google it

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