Samsung account keeps crashing - General Questions and Answers

Hello, does anyone has list of all possibly related packages names to Samsung Account/Cloud apps? I know only two:
com.samsung.android.scloud
com.osp.app.signin
I went through all packages in phone, even uninstalled ones and didn't found anything else related to this, but still when trying to sync Samsung Notes, tapping on specific things , screen blinks and nothing happens. After few taps it says Samsung Account app keeps crashing.
Well, I admit I was removing stuff via ADB, but I have them all written on paper. Restored those two above but it still not working.
Not really leaning towards resetting tho.

blackfire74 said:
Hello, does anyone has list of all possibly related packages names to Samsung Account/Cloud apps? I know only two:
com.samsung.android.scloud
com.osp.app.signin
I went through all packages in phone, even uninstalled ones and didn't found anything else related to this, but still when trying to sync Samsung Notes, tapping on specific things , screen blinks and nothing happens. After few taps it says Samsung Account app keeps crashing.
Well, I admit I was removing stuff via ADB, but I have them all written on paper. Restored those two above but it still not working.
Not really leaning towards resetting tho.
Click to expand...
Click to collapse
What about the other way round?
Re-install all system apps, check if it works, and then disable potentially not needed apps one by one. To be sure that the disabled app is really not needed.

Actually, once I did that and Sync was working, then I just turned it off in Notes app to not have any updates from tablet and when I wanted to turn it on it started crashing. Now Samsung Account is not present in Accounts menu

Related

[Q] Can't download/install any market apps

Today I received my new shiny Asus Transformer, everything works great except the Market itself...
I can't even download any apps, paid or free. When I try to download any apps, it start like trying to download, but there is no progress on notification bar and it just keep like that.
I reset the tablet several times, also, cleaned the cache of the Market and Framework services, shutdown (restart) several times... nothing
Is this happening to anyone? I searched this forum and performed the steps above, but still nothing...
Please, help
Have you look into My App area, you will see, not installed list of apps. I get that as well...I am not sure if it's a bug or intended. Sometimes, it would stay at download forever. I got to go out and go back into the Market and redo it all over.
patseei said:
Have you look into My App area, you will see, not installed list of apps. I get that as well...I am not sure if it's a bug or intended. Sometimes, it would stay at download forever. I got to go out and go back into the Market and redo it all over.
Click to expand...
Click to collapse
Yes, sometimes the apps I am trying to download don't even appear there and sometimes it does. When it says "Installing" sometimes, 1 hour can pass and still nothing... no progress on the notification bar.
In fact, I can't install anything from there, not even using the website version, https://market.android.com/
I had/have this same issue I think its a bug in the market app. I've just flashed the new firmware and it seems to work OK now.
My solution was to press back over and over until I exited the market fully, then start a new instance of it. Works on and off.
Ill let you know if the update solves this issue.
Sent from my Transformer TF101 using XDA Premium App
linear_craig said:
I had/have this same issue I think its a bug in the market app. I've just flashed the new firmware and it seems to work OK now.
My solution was to press back over and over until I exited the market fully, then start a new instance of it. Works on and off.
Ill let you know if the update solves this issue.
Sent from my Transformer TF101 using XDA Premium App
Click to expand...
Click to collapse
Thanks for the info.
I tried that, still no luck I need to know if this is a widespread issue or not.
I have the EVO and tried to download apps and install them now without any problems.
Also, I have discovered that I can't log in into GTalk either, but I can browse without any issues.
dark_aura said:
Thanks for the info.
I tried that, still no luck I need to know if this is a widespread issue or not.
I have the EVO and tried to download apps and install them now without any problems.
Also, I have discovered that I can't log in into GTalk either, but I can browse without any issues.
Click to expand...
Click to collapse
Sounds like an odd issue with your account. Try to check settings, accounts an sync .. and see if anything is amiss. If not, then try to create a new gmail account, and use that to login to market/gtalk. See if there is some confusion as to your phone account and your tablet. Do you have settings>Privacy ticked off for google to back up your apps and sync them? Try disabling if so.
Had same issue and went into settings and had to delete my gmail account and then add it again, worked fine after that!
Thanks for the replies.
1. The Backup and Restore settings are turned off.
2. I have created another Google account and removed the original, still the same problem.
3. The EVO is currently off just in case.
After doing some research, I've discovered that Gtalk have something to do with the Market, if Gtalk can sign in, then the market should works for downloads. If not, then there is a problem.
ok... wtf
After adding a new Google account while replacing the original one, the issue still happened.
Then, I decided for a million times, to make another Factory Reset with my original account again... now GTalk logon and the Market download/install apps
I will keep this thread in mind and report if anything weird happens again.
Android Market hates me. I didn't really want to have to create another gmail account but I have tried every other trick posted and still can't get apps to download.
I had this same problem with my Samsung Fascinate. 3G would download fine but I couldn't get WiFi to work until just recently when I updated the radio that came with the OTA Froyo update plus a new custom rom/kernel. I'm not sure which piece all of the sudden made things work but I was certainly happy. What's so frustrating is that I set up a Droid on the same home network with absolutely no problems from day one.
Amazon App store works fine but many of the apps I want aren't available there. Grrr.
dark_aura said:
Today I received my new shiny Asus Transformer, everything works great except the Market itself...
I can't even download any apps, paid or free. When I try to download any apps, it start like trying to download, but there is no progress on notification bar and it just keep like that.
I reset the tablet several times, also, cleaned the cache of the Market and Framework services, shutdown (restart) several times... nothing
Is this happening to anyone? I searched this forum and performed the steps above, but still nothing...
Please, help
Click to expand...
Click to collapse
This occurred to me after rooting the TF. I was able to correct it by going into applications and force stop and clearing data on both Market and both google framework services. Then try to restart market, if you don't get a error go back to applications and do it again. Once you get the error reboot, when you try market after the reboot it will ask you to accept terms again and then all is was right again with the world.
I have the same problem. How I can do a Factory Reset?
It was working ok but now it gives an error with the server. Eventually it will download the aplication after trying several times but will fail in the instalation. I have deleted and created again my account with no results.
Welcome to my problem. Another member told me the issue lies with our google accounts and how it syncs up with the market.
I have tried the other methods deleting cache / signing in and out etc. to no avail.
Only solution is to factory reset. Sad thing is it has happened to me 3x in the past 5 days.
I only hope for a solution to this soon.
3 times, that is scary.
Something has surprised me when I upgraded my phone to the new Galaxy S 2 from HTC HD 2 running an Android rom. When I introduced the google account it automaticaly pointed me all the aplications that I had installed in the old phone (free or paid) and give me an easy option to install all quickly. They were identified as my aplications, even they were not installed.
Is this funtion present here? It will remember what aplications I had installed in the transformer before or I will need to look for all of them again?
solution to download apps
press on apps on the home screen. then press on market. this will get you started click on sign in at top right of screen. it should automatically do a sign in with your google account. then go from there

[Q] Permanently Uninstalling Samsung S Suggest & Peel Smart Remote

So there are two apps that I have uninstalled that keep magically reappearing. One of them is Samsung S Suggest and the other is Peel Smart Remote. I use Root Uninstaller to handle my uninstalls and even though I have successfully removed both of these apps from my tablet, they eventually reappear (and in fact are updated via play).
Obviously there is some other app running on my tablet that is related to them that keeps reinstalling them, but I don't know what it is. Any suggestions here? or perhaps some ideas on how to trouble shoot the problem on my own?

[Q] Themes in App Store not Downloading

Hi all,
First time post, been enjoying all the advice on how to root and all that jazz.
As the title says it; I'm having problems downloading any theme from the app store. Any theme I choose and hit "Download" on it just brings up a window for 1/2 a second that I believe says "Downloading" but never actually does anything. Another weird thing, the other 2 themes that are kind of defaulted for options that you can download both work. I'm not sure if this is a silly question, however I can't seem to figure it out as no one else seems to have this issue.
Random pieces of information:
1. Yes, my phone is rooted, however this issue was still around before I did so.
2. I have the AT&T variant Galaxy S6.
3. I've checked to see if there's any apparent apps I disabled that may cause it but the only app that seems like it may be related is "Theme Store", and that of course isn't disabled.
Thank you!
Did you disable the Samsung Account? It doesn't work without the Samsung Account apk.
marsen2567 said:
Did you disable the Samsung Account? It doesn't work without the Samsung Account apk.
Click to expand...
Click to collapse
Double checked, it is not disabled.
Thanks for the idea though!
Create a new Samsung account.
I had this exact same problem and was able to fix by creating a new account. My old account was one I had created when the galaxy nexus was released.
jeff5891 said:
Create a new Samsung account.
I had this exact same problem and was able to fix by creating a new account. My old account was one I had created when the galaxy nexus was released.
Click to expand...
Click to collapse
This may be a dumb question, but maybe it will avoid me a lot of wasted time, but how do I do that? And Thanks for the help!
jeff5891 said:
Create a new Samsung account.
I had this exact same problem and was able to fix by creating a new account. My old account was one I had created when the galaxy nexus was released.
Click to expand...
Click to collapse
Well, I think I figured out how to do it.
I made another account and registered my device on that Samsung account while un-activating it on my old one. However, I can't add the account on my phone, whenever I go to accounts on the settings page and choose Samsung account it does nothing, absolutely nothing. It just goes back a menu where it shows my account without allowing to input any information.
twitchdatweek said:
Well, I think I figured out how to do it.
I made another account and registered my device on that Samsung account while un-activating it on my old one. However, I can't add the account on my phone, whenever I go to accounts on the settings page and choose Samsung account it does nothing, absolutely nothing. It just goes back a menu where it shows my account without allowing to input any information.
Click to expand...
Click to collapse
Did you ever figure out how to fix this? I wanted to download a camera mode, but realize nothing would happen when I tried to install. I went back and enabled all of my disabled apps in Titanium Backup. But unfortunately I still cannot add a Samsung account. Same thing happens when I choose Samsung from the account types, nothing happens.
I've got a girl that I work with that is having the exact same issue. She has the 128gb Verizon model and essentially nothing happens when you try to install a theme. Same thing happens with the Samsung account as well, as soon as you go into add the account and press Samsung account, it just bumps you right back out to the accounts screen. I've tried clearing data for Samsung Account, Galaxy Apps, Theme Manager, etc. Not quite sure what the issue is.
You're not alone
I'm having the same issue after attempting to install new camera modes via galaxy apps store.
support advised me to disable Samsung account and clear the cache... now i can't add it back despite it being enabled.. its just an endless loop .. add account - chooses Samsung account - flips back t previous screen
http://forum.xda-developers.com/galaxy-s6/help/able-to-add-samsung-account-t3118651#post61013557
Some please help us figure this out!
R3d3ad3 said:
I'm having the same issue after attempting to install new camera modes via galaxy apps store.
support advised me to disable Samsung account and clear the cache... now i can't add it back despite it being enabled.. its just an endless loop .. add account - chooses Samsung account - flips back t previous screen
http://forum.xda-developers.com/galaxy-s6/help/able-to-add-samsung-account-t3118651#post61013557
Some please help us figure this out!
Click to expand...
Click to collapse
Sorry for not posting any updates.
Well, this isn't probably what you want to hear, but I fixed it by doing a Factory Data Rest. I don't know if everyone else's issues are exactly what I was experiencing, but I noticed when I did this reset and had to link a Samsung Account upon first power up for the phone. I'll be honest, I don't remember doing this the first time I got the phone (This is my first Samsung Account so I wasn't aware you had to do this). Then, of course, I checked this issue and it was fixed. I know this isn't really figuring out how to fix the issue, but it worked for me.
Good luck guys!
same thing bro...
twitchdatweek said:
Sorry for not posting any updates.
Well, this isn't probably what you want to hear, but I fixed it by doing a Factory Data Rest. I don't know if everyone else's issues are exactly what I was experiencing, but I noticed when I did this reset and had to link a Samsung Account upon first power up for the phone. I'll be honest, I don't remember doing this the first time I got the phone (This is my first Samsung Account so I wasn't aware you had to do this). Then, of course, I checked this issue and it was fixed. I know this isn't really figuring out how to fix the issue, but it worked for me.
Good luck guys!
Click to expand...
Click to collapse
I wasted hours on multiple days speaking to every venue availing for support and none were even aware it was possible and all claimed a factory reset. On the flip side verizon offered offered a refurbished replacement, but unless this continues I'd opt for the reset which fixed my account and now it runs like a dream... a super fast octabrain dream
I was facing the same problem.
Reading through this thread I've figured out what was wrong.
I have an old Samsung Account and this account was blocked on Samsung due to inactivity and new T&Cs to agree.
I've accessed the Samsung site (https://account.samsung.com) and reactivated my account.
After that, I became able to download the themes from Themes Store.
twitchdatweek said:
Hi all,
First time post, been enjoying all the advice on how to root and all that jazz.
As the title says it; I'm having problems downloading any theme from the app store. Any theme I choose and hit "Download" on it just brings up a window for 1/2 a second that I believe says "Downloading" but never actually does anything. Another weird thing, the other 2 themes that are kind of defaulted for options that you can download both work. I'm not sure if this is a silly question, however I can't seem to figure it out as no one else seems to have this issue.
Random pieces of information:
1. Yes, my phone is rooted, however this issue was still around before I did so.
2. I have the AT&T variant Galaxy S6.
3. I've checked to see if there's any apparent apps I disabled that may cause it but the only app that seems like it may be related is "Theme Store", and that of course isn't disabled.
Thank you!
Click to expand...
Click to collapse
Do a factory reset get the theme then root if it still dont work then call samsung.
Sent from my SM-N910V using XDA Free mobile app
I have a same problem. My phone not rooted. I have package disabler. I enabled all disabled packages, rebooted phone, deleted dalvik, but no succes. I can't create samsung account in phone settings >accounts and theme store do not work. I do not want factory reset, because after needs a lot of time to configure phone.

Samsung galaxy note 8 freezing with contact and message applications

I have had the Note 8 for about 2 weeks now and earlier this week I just started noticing the freezing problem with the contacts and messages application. I have tried clearing data/cache. I have tried going into safe mode and removing third party apps. I have factory reset my phone as well. I have noticed that holding the contact down to select it will work, but simply tapping it freezes the phone. This goes for both the default messages and contacts apps.
korakesion said:
I have had the Note 8 for about 2 weeks now and earlier this week I just started noticing the freezing problem with the contacts and messages application. I have tried clearing data/cache. I have tried going into safe mode and removing third party apps. I have factory reset my phone as well. I have noticed that holding the contact down to select it will work, but simply tapping it freezes the phone. This goes for both the default messages and contacts apps.
Click to expand...
Click to collapse
The contact app is the same for both messaging and phone. It's a stand alone app. I've seen a few people with this issue, and am curious what causes it. I have had no issues with my so my guess is it has something to do with your setup.
Take a look at the below and see if any work
1.) What version of Contacts is in stalled on your phone?
I'm running v 3.4.04.4 Contacts and v 1.0.01.25 contacts storage. If you are not on either of those go grab the APK from APK MIRROR
2.) Check your account settings
Start with you Google account and see if there is a sync error. If not there then check Samsung cloud. If not there check your sync settings in the contact app. If there is any issue syncing it could be causing the crash.
3.) see if all of your contacts cause it to crash or just a specific one.
It could be an issue with something one app is trying to add to your contacts. I've seen linked in cause contacts to crash, and I've seen Facebook cause contacts to crash. If either of those are syncing with your contacts (check permissions) they could be causing the issue.
4.) Finally back on my S7 edge for some reason the contacts sync got jacked up when moving from my Note 4. The only thing that fixed it was running this app (https://play.google.com/store/apps/details?id=ru.ivary.ContactsSyncFix) Haven't had an issue since.
If any of these work let me know so we can help spread the word. Thanks.
korakesion said:
I have had the Note 8 for about 2 weeks now and earlier this week I just started noticing the freezing problem with the contacts and messages application. I have tried clearing data/cache. I have tried going into safe mode and removing third party apps. I have factory reset my phone as well. I have noticed that holding the contact down to select it will work, but simply tapping it freezes the phone. This goes for both the default messages and contacts apps.
Click to expand...
Click to collapse
Hi. I had similar problem. Try find solutions on web, none. Complaint to samsung facebook, no response. So I decided to;
1. Do System Update... but it says I have the latest installed already.
2. Open PlayStore, found out I set Auto Update to OFF. So I manually update everything (except Games apps)
3 Open Galaxy Store also Auto Update turned OFF. So do manual update everything (except games again)
4 Restart Phone
Dont know which steps solved it, but I dont have issue with Contacts or Message anymore. Its been more than 3 days now... no issue. So I guess you can try the above and see if it helps.
Its started to happen to me but while im in a game not on the phone or messenger.
frome901 said:
Its started to happen to me but while im in a game not on the phone or messenger.
Click to expand...
Click to collapse
If it's in game and not the contacts app try adjusting your performance mode in Gamer Tuner.
If it's not that then the game is probably the issue.
ShrekOpher said:
If it's in game and not the contacts app try adjusting your performance mode in Gamer Tuner.
If it's not that then the game is probably the issue.
Click to expand...
Click to collapse
Sorry for the late post it was the sync to the samsung back-up server i turned it all off since i don't much of the samsung stuff and haven't had any issues since
frome901 said:
Sorry for the late post it was the sync to the samsung back-up server i turned it all off since i don't much of the samsung stuff and haven't had any issues since
Click to expand...
Click to collapse
Try the app I used in my for suggestions. Pasted below. It fixed any issues I had.
4.) Finally back on my S7 edge for some reason the contacts sync got jacked up when moving from my Note 4. The only thing that fixed it was running this app ( https://play.google.com/store/apps/details?id=ru.ivary.ContactsSyncFix ) Haven't had an issue since.
https://play.google.com/store/apps/details?id=ru.ivary.ContactsSyncFix
ShrekOpher said:
Try the app I used in my for suggestions. Pasted below. It fixed any issues I had.
4.) Finally back on my S7 edge for some reason the contacts sync got jacked up when moving from my Note 4. The only thing that fixed it was running this app (https://play.google.com/store/apps/details?id=ru.ivary.ContactsSyncFix) Haven't had an issue since.
Click to expand...
Click to collapse
Not that i need it since shutting off the Samsung syncs worked for me but your link is no good
frome901 said:
Not that i need it since shutting off the Samsung syncs worked for me but your link is no good
Click to expand...
Click to collapse
Thanks should be fixed now. Definitely a helpful app
https://play.google.com/store/apps/details?id=ru.ivary.ContactsSyncFix

Google Assistant deleting home address

I'm at a loss here. I have asked Google for their help and they were useless. I have been using a Samsung Galaxy S8+ (AT&T). It has a feature called SMART LOCK that uses a Trusted Place, which has worked in the past without any issues. For those that don't know or use it, it allows you to keep your device unlocked while your at a trusted place. With that being said, My home address keeps deleting from Google Assistant > Settings> Personal Info> Home & Work Locations. My work location stays here, but my Home Location keeps getting deleted for some reason. I can't figure out what is causing it.
I've deleted it and edited it many times and yet it still happens.I thought it was an app or allowed program, but I went through them and didn't see anything that shouldn't be allowed in my Google account. I have deleted my cache, data and uninstalled updates on all, Google Play Store, Google Assistant as well as a few others. Yet my Home Location keeps on disappearing for no apparent reason. I wouldn't care so much, but I use the Smart Lock feature while home.
I have used Tasker from the play store and set up commands and this didn't even work to unlock phone while at home.
I have wiped my phone many times and it still happens. Does anyone else have this issue or at least know a fix or is this a bug?
Any help would be much appreciated.
Sounds very frustrating. I have not heard of the issue before.
I'm wondering if you have also cleared out your Gmail address/contact info and Google calendar profile, as well?
What happens when/if you create a new alias profile? Will the alias address remain?
I would have to get back to you on that. I haven't tried creating another profile (alias). I can create another Google account and see what happens. I was also wondering if it was a fb so that could be doing it, but I have the same apps on my tablet (running marshmallow) and it doesn't get deleted from there.
Is doing it on my phone and my wife's.

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