After Samsung Update - Sim Deactivated I get "Sim Deactivated" - S10 - Samsung Galaxy S10e Questions & Answers

Hi,
I have the following problem. Problems After Samsung Update - Sim Deactivated I get "Sim Deactivated" This is not my provider, I am well ahead on both account.
I have 2 Sim cards [In Ireland].
48.ie
GoMo.ie
Both work for web browsing etc, anything that needs the net is fine. Its just the calls that won't work. I have searched and searched and not found a solution that actually applies.
Its an S10 - SM-G973/DS Provider of phone Eircom.
Any help MUCH appreciated as I am getting very fed up with no calling.
Cheers - Shaun

Soola said:
Hi,
I have the following problem. Problems After Samsung Update - Sim Deactivated I get "Sim Deactivated" This is not my provider, I am well ahead on both account.
I have 2 Sim cards [In Ireland].
48.ie
GoMo.ie
Both work for web browsing etc, anything that needs the net is fine. Its just the calls that won't work. I have searched and searched and not found a solution that actually applies.
Its an S10 - SM-G973/DS Provider of phone Eircom.
Any help MUCH appreciated as I am getting very fed up with no calling.
Cheers - Shaun
Click to expand...
Click to collapse
And both SIM cards worked before updating?
Maybe you have to call your carrier/provider and ask for help/support.
You can check SIM card settings, if you have enabled both cards - see my screenshot.

Related

My s6 is locked (UK)?

I purchased a S6 on EE a week ago. Has been working fine with an ee sim, however I have not made any calls or texts yet, just using the phone for Internet on wifi etc.
I have a regular three sim which I would like to use so I have trimmed it down with scissors and this made me cut part of the gold contact bit off (I read online this shouldnt affect the sim).
I'm guessing this phone is locked as when I insert the sim it detects a new sim has been inserted, it makes me restart too. Upon booting up however it says no sim card/ emergency calls only however I see a solid connection. I cannot make any calls as it says not registered to a network or something.
Now my question is that is the phone picking up the sim card? If yes why is it not prompting me with a sim unlock code screen? Secondly is my phone not detecting the sim card at all? Is that the reason why I am not prompted with a unlock code screen? All help is appreciated. Thank you.
Go onto settings, then onto Mobile Networks, then Network Operators, then Search Networks then click the Three carrier. It will take a few mins to search for all the networks so do not back out.

IEMI "Not Available"?

So I got a refurbed LG Urbane 2nd Edition (W200V) Verizon version. It didn't come with a SIM card. When I went to Verizon to get the watch activated on my account, they needed the IEMI. I checked in Settings / Cellular / SIM Status, and it has all cellular settings as "Not Available."
Do I need a SIM for these to become available? Or is there something wrong with the watch?
shepscrook said:
So I got a refurbed LG Urbane 2nd Edition (W200V) Verizon version. It didn't come with a SIM card. When I went to Verizon to get the watch activated on my account, they needed the IEMI. I checked in Settings / Cellular / SIM Status, and it has all cellular settings as "Not Available."
Do I need a SIM for these to become available? Or is there something wrong with the watch?
Click to expand...
Click to collapse
Both the serial number (S/N), and the ESN/EIMI will be etched on the back of the watch. You'll see these along the edge of the removable facing (the one you remove in order to access the sim card.)
The S/N will be 14 characters long and will be alpha-numeric. The ESN/EIMI will be 15 characters long and is ONLY numeric.
I actually figured that out, but also found out that this information is only visible in the watch when there is a sim in place. Like it disables the cellular comm chip until the sim is located.
But thank you. Maybe this will help someone else.

Help needed "no sim card" when dialing a number (LG V50 Sprint)

LG V50 Sprint no calls and sms?
I got this phone unlocked and updated working fine with LTE data connection with my provider here ooredoo Algeria fast and stable.
The problem itt showes phone signal is full but when I dial a number it says "no sim card"
+ sms is not working altogether as well.
Any help fix / pointers would be greatly appreciated
Hi!
The same thing happened to me, I couldn't send messages or call until I activated the automatic network mode, otherwise it wouldn't let me call.
I hope I have been helpful with this.
Mc AGV said:
Hi!
The same thing happened to me, I couldn't send messages or call until I activated the automatic network mode, otherwise it wouldn't let me call.
I hope I have been helpful with this.
Click to expand...
Click to collapse
Yes I did reset the network settings last night the phone calls work fine now, But the sms texting still a nogo.
dark4m said:
Yes I did reset the network settings last night the phone calls work fine now, But the sms texting still a nogo.
Click to expand...
Click to collapse
The same problem happened to me, i tried everything..
The only thing that fixed it is:
1. Insert a Sprint SIM card (in my case it came with the device when I baught it. I never had service from sprint and I lived overseas)
2. Select settings >> Network and Internet >> Network settings reset.
3. That is it!
Please note that this method only worked when I inserted Sprint Sim card, it did not work with my actual sim card..
After the settings were reset, I removed Sprint SIM, and inserted the other SIM, and it worked perfectly!
Ialzaben said:
The same problem happened to me, i tried everything..
The only thing that fixed it is:
1. Insert a Sprint SIM card (in my case it came with the device when I baught it. I never had service from sprint and I lived overseas)
2. Select settings >> Network and Internet >> Network settings reset.
3. That is it!
Please note that this method only worked when I inserted Sprint Sim card, it did not work with my actual sim card..
After the settings were reset, I removed Sprint SIM, and inserted the other SIM, and it worked perfectly!
Click to expand...
Click to collapse
This worked once for me, then I had to remove my tray to insert an sd-card and didn't work anymore... network settings struggle to reset (will take 10-20s and then crash out) what could it be? I'm using a heicard and discussing the procedure in this thread: https://forum.xda-developers.com/t/unlocking-lg-g8-sprint-bad-esn.4092771/page-2
UPDATE: if you still get the "SIM not provisioned for voice" message, do a backup, then full restore of the phone, then repeat the above steps. You should now be able to make phone calls, but not connect to LTE. Download an app called "AddAPN" from the play store and manually save the Access Point Name for your carrier (yours will be different from mine, but I'll add it as reference, it's in italian, but you should get the gist, relevant steps are 10 through 14: https://www.helpforsmartphone.com/coopvoce/it/lg/g6/android-8-0/guides/22/Configurare-Internet-LG-G6)
with my sprint lg v50 and i can "Add APN" already.
i dont need an app
@en11gma Are you on android 9 or 10,and what is your security patch level?
Thanks.

Question Galaxy Watch 4 Classic 46mm LTE - Sim is not Provisioned for Voice

When I received my watch last Friday 12st I scanned the sime barcode which came with the E-Sim.
However, I cant make calls or connect to the network without my phone.
The error I get is "Sim is not Provisioned for Voice"
I've googled this and it just says remove the sim and replace but obviously thats not an option on the galaxy watch.
Any suggestions would be much appreciated.
Thanks guys!
Who is your service provider for the Watch?
nunyabiziz said:
Who is your service provider for the Watch?
Click to expand...
Click to collapse
O2. Same as my phone contact
DuncanMummery said:
When I received my watch last Friday 12st I scanned the sime barcode which came with the E-Sim.
However, I cant make calls or connect to the network without my phone.
The error I get is "Sim is not Provisioned for Voice"
I've googled this and it just says remove the sim and replace but obviously thats not an option on the galaxy watch.
Any suggestions would be much appreciated.
Thanks guys!
Click to expand...
Click to collapse
Hi I having same problem. Also with o2.
I had the same issue with ATT. I called and they properly matched the device to the SIM.
DuncanMummery said:
When I received my watch last Friday 12st I scanned the sime barcode which came with the E-Sim.
However, I cant make calls or connect to the network without my phone.
The error I get is "Sim is not Provisioned for Voice"
I've googled this and it just says remove the sim and replace but obviously thats not an option on the galaxy watch.
Any suggestions would be much appreciated.
Thanks guys!
Click to expand...
Click to collapse
I also have the same problem. I'm with O2 on my Phone and Watch eSIM. Did you manage to get this resolved?
I'm from India and I use Airtel as my network, I cannot dial out without the phone and bluetooth, I get the message "cannot connect to network"
Has the UK been able to resolve this issue ? I personally think this must be a network issue / software upgrade ???
Hey all,
I've just been theough 3 months of hell trying to get this resolved through my service provider. Endless factory resets on the watch and clearing all data from the Galaxy Wear app to no avail.
Finally, today after they told me yet again to do a reset, I took the additional step to manually remove the data plan in my watch settings and then selected the option to set up the data plan itself by mirroring what the phone uses.
Finally I had success.
Cheers,
BG
BeeerGutt said:
Hey all,
I've just been theough 3 months of hell trying to get this resolved through my service provider. Endless factory resets on the watch and clearing all data from the Galaxy Wear app to no avail.
Finally, today after they told me yet again to do a reset, I took the additional step to manually remove the data plan in my watch settings and then selected the option to set up the data plan itself by mirroring what the phone uses.
Finally I had success.
Cheers,
BG
Click to expand...
Click to collapse
I have the same problem.. Can you explain to us in detail how you did that? Or is it possible to explain to us the video so that it is a reference for us? Or if there is a video on YouTube explaining to us how to set the clock if we encounter this problem

Question Using Internet while on phone call..

Has anyone else had a problem using the internet while on a phone call? I just switched from the s22 ultra which had no problem in this department.
Is there anyone else experiencing this problem Or is this normal for the pixel?
Do you try to active VoLTE ?
For that you need VoLTE activated. And it is not supported in every country. In order to enable it you need to root your device. I am still searching for fully tested and functional mod for P7P.
Pixel is weird compared to what I was used to from Oneplus. Having 2 Sims in where the physical Sim is for calls and Sms and the eSim for data. When on a call (on phys. Sim) I don't have a data connection on the eSim anymore. When I check "use data during calls" on the physical Sim, as soon as I'm in a call the data card changes from eSim to physical Sim and Internet is available. As soon as I hang up, data connection is transferred back to eSim.
Unfortunately the check box for " use data during calls" is not available for the eSim, also both are provisioned as VOLTE.... Never had such problem with OnePlus, there data stayed on 2nd Sim when I was on a call on first one....
p4ra said:
For that you need VoLTE activated. And it is not supported in every country. In order to enable it you need to root your device. I am still searching for fully tested and functional mod for P7P.
Click to expand...
Click to collapse
It should still work with UMTS/HSPA if your network has this "3g" network type available, but relatively slow.
You need to upgrade from dial-up to talk on the phone and to have Internet access at the same time.
Big sarcasm here is anyone didn't notice, haha =)

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