Phone Insurance UK - Samsung Galaxy Z Fold 2 Questions & Answers

Looking for recommendations please. Just because I bought an £1800 phone doesn't mean I can afford to replace it if it takes a tumble! I know the inner screen is covered (sort of) but there's plenty of other bits to break if I'm unlucky. Never broken a phone before but never had one this expensive (or fragile) before either!
Looking for recommendations from people who've actually made a claim please. Got several quotes online and even did a price comparison on Money Supermarket. However 5* rated offers had loads of awful reviews when I checked elsewhere so I doubt their credibility too. Lots of places featuring reviews padded out by people praising how easy it was to take out the policy which is ridiculous.
Thanks.

Related

Selling XDA's

For reasons too dull to go into, i, or rather the company i work for, will be selling a few XDA's over the next few months - starting with about 20, but ultimately i'll have about 100 to get rid of, some II's, mostly IIi's, and a few IIs's.
The nick they're in varies from "scratched to buggery" to "brand new".
I have no idea what a fair price to put on them is - i was going to shift them on eBay, and just offer a "buy it now"price, depending on conition - say £50 for a working but ugly II to £150 for a shiny new IIs, still in its packaging - i can crack them, obv.
So, what's a sensible price that will get the company some money - thats my job after all, while still being reasonable considering what it is i'm actually selling -
Thanks
There are specialist companies who will liquidate your old phones but they pay silly low money eg about £20 per PDA style phone...
You need to complete the accessories bundle for as many of the good condition ones as you can and if you have any of the installation CD's perhaps copy them so all have one - a pdf of the manual is a good idea too. Use pictures of the actual item not a generic photo, unlock them using the tools on this site and maybe even throw in a PAYG sim - available cheaply on ebay, but above all be honest in the description of the unit. And test them all if you can. Note the seriels and if the warranty sticker intact before sending ( if not, apply your own)
Even faulty ones with smashed screens get £50 so your 'rough but working' should make at least £70 hopefully.
Hope this helps.
Richard
Thank you Richard - I should have mentioned i have all the accessories, though i'm perhaps 10% short on stylus's. I could easily offer two each of charger battery and case, if that would be an incentive.
Personally i'm a fairly well established eBayer, so i'll be inclined to use my own account rather than start a new one, and i wouldn't want to do anything that would merit negative feedback, so i'll be scrupulously honest -
if it would be in the spirit of the thing once i've decided a sensible price, i'll offer them here first less 10% or so
i've stuck a sort of "feeler" on eBay
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=9715068209&rd=1&sspagename=STRK:MESE:IT&rd=1
i KNOW the pictures are awful, but i'm assuming most people who would buy an XDA know what it looks like. Feedback appreciated as i'm REALLY good at buying on eBay but not so good at selling.
Too cheap? :lol:
Richard
flip!
it sold already!
i'm obviously not asking enough

[Q] What do you think about negrielectronics?

I am going to buy some devices from negrielectronics.com Had anyone already bought something there? Can I trust them?
I went to there website thos may not mean much but they look good to me given the fact that i brought a a junk tablet from china, because it was cheap & wasted my $$$ should have known better but just by looking at thewebsite alone its looks all high end no cheap ass junk. Items i would say go for it unlocked phones too show around!

[Q] Warranty/Insurance Plans for Used Phones

I have searched extensively about options to place a warranty plan for a used phone, but can't seem to find much. I just bought a LG G2 from Swappa for my wife and although it was at a good price ($260) from a reputable seller, I'd like some type of protection. Although the phone is reported as in "almost mint" conditions, I guess I'll never know how it was treated before.
I usually use SquareTrade for warranties. But so far, I've called them and confirmed that only used items purchased in Ebay are covered by them. This pretty much takes them out the table for Swappa purchases. Had to dig through several layers of pages in their website to find that in writing, even after their customer support claimed it wasn't there to be begin with.
The only other company I've seen offer a warranty without needing a new purchase is GoCare for $69/1-year or $129/2-years. Their terms state: "Regardless of whether your device is new or used, as long as it is 100% functional with no prior problems, issues or damage, you may purchase coverage if available for Your device." They have a good BBB rating and...apparently, they cover rooted phones too.
Amex also covers purchases up-to 10K for 1 year after manufacturer warranty for free. Unfortunately, it doesn't cover accidental damage, which is more likely to happen on a mobile than manufacturer defects.
Any suggestions, other options I didn't consider? What are you guys using for used phones purchases?
Some background info: My wife and I are original unlimited-data Verizon customers. We've taken good care of a couple of old Droid Bionics and never had to upgrade until now, when her speaker started crapping out. Mine is still good, rooted with frozen bloat-ware, it's still doing decently. I'm not about to pay $30/month more to Verizon for the cheapest shared-data bracket we fit into. Screw them.

eglobal - a warning!

In case anyone is considering buying their phone (or any items) from this criminal company, I just want to emphasise the dangers of buying from them. I've been through 7 months of hell in an attempt to get my Samsung S7 Edge back from them. It seems they are never going to send it back to me. £500 down the drain and lots of anger and distress.
This is the story:
https://uk.trustpilot.com/reviews/58ab865ff434950bc4fe0860
And a previous thread looking for advice on XDA: https://forum.xda-developers.com/s7-edge/help/received-phone-screen-fix-looks-t3506196
As they are priced very competitively, it may be attractive and tempting to bite the bullet and buy from China. That's why I bought the S7. I felt confident in a Samsung product. If the item works flawlessly and never fails, you are going to be happy. But if anything fails you will lose out big time as they ARE NOT willing to help in case of faulty equipment. Instead, their strategy is to exhaust you with non-answers until you simply give up. I am not rolling over though.
Stay far far away from this company.
I can imagine your troubles and exactly imagine how exhausting this may be. However one overall valid rule in buying from China is that the tempting cheap price in the beginning may be very expensive afterwards. This is just a risk you need to be willing to take. Your experience is not limited to eglobal or anyone else but applies to this part of business in General. Also, it is a bit harsh to call them "criminals" though I can fully follow your point of view and conclusion.
I was living in China for some time and it is just common in their understanding that you buy things as they are. There's generally no such thing as warranty. Once the business is concluded everyone goes its own way. There's even no service line built up that a distributor has anyone in contract for repairs. This is just the practice over there and it meets our high level service expectations on the other end of the world. I don't think they want to cheat you but they just don't know how to deal with that all along with their boss requiring that no business should be done with loss (which limits the budget for such handling).
All those shops coming up recent days they are just trying to get a small piece of the cake. They even don't get their products from the manufacturer but through third party shops whom they cannot turn to out of the reasons mentioned in case of any problem. And to be clear: I am absolutely against those businesses and aside of some known sellers for Chinese phones I would never buy anything of value from such websites / ebay / Amazon.
So you ship your phone to your Warehouse and it goes with the next batch to China (most probably someone takes it flying there to avoid the paper work for import) and over there they are trying to find a small shop who may be able to do this or not. After that it goes the way back it came. Seriously, don't expect too much. They're already doing more than maybe most of such shops would be doing.
However, if I'm not mistaken eGlobal is despite many other sites with a UK company behind. The people are pretty much the same but you would be able to take legal action as UK law and - most important - Court applies. In the end you would be able to seize their Warehouse if a judge finds your claims are true. Unfortunately especially in UK such Limited companies are easily shut down and re-opened under a different name.
To sum it up: Buying from such Chinese sources goes always without any liability and warranty from seller and you should be prepared for total loss in worst case.
andiling said:
I can imagine your troubles and exactly imagine how exhausting this may be. However one overall valid rule in buying from China is that the tempting cheap price in the beginning may be very expensive afterwards. This is just a risk you need to be willing to take. Your experience is not limited to eglobal or anyone else but applies to this part of business in General. Also, it is a bit harsh to call them "criminals" though I can fully follow your point of view and conclusion.
I was living in China for some time and it is just common in their understanding that you buy things as they are. There's generally no such thing as warranty. Once the business is concluded everyone goes its own way. There's even no service line built up that a distributor has anyone in contract for repairs. This is just the practice over there and it meets our high level service expectations on the other end of the world. I don't think they want to cheat you but they just don't know how to deal with that all along with their boss requiring that no business should be done with loss (which limits the budget for such handling).
All those shops coming up recent days they are just trying to get a small piece of the cake. They even don't get their products from the manufacturer but through third party shops whom they cannot turn to out of the reasons mentioned in case of any problem. And to be clear: I am absolutely against those businesses and aside of some known sellers for Chinese phones I would never buy anything of value from such websites / ebay / Amazon.
So you ship your phone to your Warehouse and it goes with the next batch to China (most probably someone takes it flying there to avoid the paper work for import) and over there they are trying to find a small shop who may be able to do this or not. After that it goes the way back it came. Seriously, don't expect too much. They're already doing more than maybe most of such shops would be doing.
However, if I'm not mistaken eGlobal is despite many other sites with a UK company behind. The people are pretty much the same but you would be able to take legal action as UK law and - most important - Court applies. In the end you would be able to seize their Warehouse if a judge finds your claims are true. Unfortunately especially in UK such Limited companies are easily shut down and re-opened under a different name.
To sum it up: Buying from such Chinese sources goes always without any liability and warranty from seller and you should be prepared for total loss in worst case.
Click to expand...
Click to collapse
Thanks for the reply.
I will definitely look into taking legal action. I have friends who are willing to help me out.
I'm now at a point where they pretended to agree on sending me a replacement phone which was "fully functional", but now that I accepted, they claim it needs to be tested and refuse to give me a timeframe.
They are just trying to wear me out mentally. It has been going on for almost 6 months now, but I just become increasingly determined to take them down.
Disgusting people.
R u referring to the "eglobaldogitalcameras(.)com(.)au site? I "almost" ordered from them because they were so cheap...i ended up just renewing contract via another carrier...as i was also concerned about horror stories i heard buying from ebay and other China sites that send flagship samsung and htc smartphones from china or hk to rest of world..

Would you buy a clone phone?

So I've been looking into getting a new phone, and I've been seeing some of these cheap clone phones, looking like Mate 40 or other $700+ phones but being less than $200. They claim to still have a decent processor and screen and all that. The one in particular I'm looking at has a 7.3" screen and 6800mAh battery (or so it claims) form AliExpress. But I'm wondering if it's worth the risk. I messaged the seller and they said if it doesn't work well on AT&T here in the states I can return it, but the return shipping could be $50 or something else obnoxious (and at that point I could probably just resell it here as long as it works OK at least). So the question is, is it worth the risk? Would you risk it, to potentially save $300 on a proper midrange phone? Or would you rather just spend the money and take the (relative) guarantee that your phone is gonna be a good device? The phone I would buy if I wasn't considering the cheap clone is a Motorola Edge S. Here's links to the two phones I'm looking at from AliExpress:
Motorola Edge S
Some kind of funky knock-off/clone
What do you all think?
PS: I'm not really interested in rooting or anything like that, honestly just don't need it. 99% of my phone usage is texting, calling, browsing the web, or watching videos. So as long as its response time is decent and it has a decent screen, it really should be fine.
No. I much rather buy something not made in China especially devices connected to the internet and my data.
I have zero confidence in their integrity.
Most phone's offered on AliExpress and comparable sources for little money aren't clones but fakes, means the device specs claimed aren't true at all.
My advice: Let your fingers off it.

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