Major Android 11 memory issues - Samsung Galaxy S10e Questions & Answers

Ever since my Galaxy S10e (AT&T) upgraded to Android 11 last week, I have been having major memory problems. If I switch from one app to another and then go back to the first, it has often been killed. When running some apps, my persistent notifications start disappearing and apps that I have running in the background are getting killed. I often find apps that would always be running in the background are now restarting when I switch to them. I use a Video Compressor app and it ran fine with very rare exceptions in Android 10 but now as soon as I start processing a video, my notifications disappear and if the screen goes off, the app starts processing again at the beginning of the video when I turn the screen back on. With Android 10, I could use several apps and the Video Compressor would work in the background. I have battery optimizations turned off for the relevant apps to the best of my knowledge.
Has anyone else experienced these issues? At this point, I seriously regret upgrading to Android 11.

I'm not sure if EVERY issue I have had with a Samsung phone is completely unique to me or I am just using the wrong forum. The silence always seems to be deafening on threads I start on XDA.

Scope storage sucks.
Try a factory reset and see if this helps. It's time too.
You could have it reflashed to the previous version at a Samsung Experience Store if you can't resolve the issues.
After which disable AT&T updates completely. AT&T advance tech support can also turn it off on their end if you beat them over their heads a bit.
My 10+ is still running fast and stable on Pie... purposely.

blackhawk said:
Scope storage sucks.
Try a factory reset and see if this helps. It's time too.
You could have it reflashed to the previous version at a Samsung Experience Store if you can't resolve the issues.
After which disable AT&T updates completely. AT&T advance tech support can also turn it off on their end if you beat them over their heads a bit.
My 10+ is still running fast and stable on Pie... purposely.
Click to expand...
Click to collapse
Thanks for the advise. Samsung phones are infamous for killing background apps due to battery optimizations, but now my background apps seem to be getting killed due to memory issues.

rsngfrce said:
Thanks for the advise. Samsung phones are infamous for killing background apps due to battery optimizations, but now my background apps seem to be getting killed due to memory issues.
Click to expand...
Click to collapse
I disabled all battery optimization and used package disabling, firewall blocking, settings and occasionally clearing certain Google apk data to bring battery life into line.
Scope storage can use more memory but not that much.
Go to Developer options>running services/cache and see what dragging the memory down.
Did you do any system app updates after OTA?
That could be it.
I run the factory load for many of the Google apps. They run better.
AR Core was a horrible resource hog, I disabled it.

View attachment 5227315
blackhawk said:
I disabled all battery optimization and used package disabling, firewall blocking, settings and occasionally clearing certain Google apk data to bring battery life into line.
Scope storage can use more memory but not that much.
Go to Developer options>running services/cache and see what dragging the memory down.
Did you do any system app updates after OTA?
That could be it.
I run the factory load for many of the Google apps. They run better.
AR Core was a horrible resource hog, I disabled it.
Click to expand...
Click to collapse
I don't have great battery life, but I use my phone heavily and sometimes use intensive apps, so I'm not complaining about that. I have pretty much all battery optimizations turned off (I'm actually currently helping Don'tKillMyApp correct their S10 info, which I never found correct).
The top 5 memory users on my phone are all system processes. I have disabled a number of apps. I have five different AR apps disabled, but I don't see AR Core on my phone. I noticed that One UI Home was in the top 5 at around 450 MB. I disabled that yesterday, since I don't use it (I use Nova) and spent some time trying to figure out why my recent apps button was no longer working. It is ridiculous I need to use 450 MB of memory just to use the recent apps button.
My cached apps don't seem to be using too much memory. I'm sure I have more apps than I need running in the background (Blokada, Bitwarden, a couple battery monitors, a VPN at times and so on), but I didn't really have problems on Android 10. I haven't added any more since upgrading to 11, but I seem to be having serious memory issue. This morning I had the VPN on and was downloading in the background in a browser and I switched to something else minor and when I switched back, the browser had stopped and the VPN stopped, killing my download and VPN connection, so it's seriously impacting the usability of my phone.
When you say you are running the factory load of Google apps, do you mean you have never upgraded them, or have uninstalled updates? I have never really paid attention to those upgrades and have just allowed them.
I seem to regularly see about 84% usage in developer options > memory. Unfortunately, I didn't record what these memory and cache numbers were when I was on 10. 84% sounds high to me, what is anyone else's phone averaging?
I think I definitely need to contact Samsung regarding this issue.
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I'm running on Pie so no idea how ARCore is being implemented now or if it's an issue.
On my 10+ Nova uses a lot battery and resources than One UI which is faster as well.
Factory load are the original apks with no updates. Many times updates help but not always.
My ram usage profile is similar to yours.
I have about 86 packages disabled.
Google Backup Transport and Framework can run even when disabled presumably due to dependencies. Periodically clearing there data, Google Play Services and the apk logs helps on this device.
Manual sync only except text, and Google Play Services is Firewall blocked except when needed.
All carrier, Samsung and Google feedback is turned off. Android Services is firewall block as it's not needed. Playstore is disabled and firewall blocked except when needed.
It been an evolving process... one reason I'm not eager to update to Q and start from scratch with this again. Pie is fast, stable and does everything I want it to. To date none of it vulnerabilities have been an issue; a forced reload is far easier than the upgrade

blackhawk said:
I'm running on Pie so no idea how ARCore is being implemented now or if it's an issue.
On my 10+ Nova uses a lot battery and resources than One UI which is faster as well.
Factory load are the original apks with no updates. Many times updates help but not always.
My ram usage profile is similar to yours.
I have about 86 packages disabled.
Google Backup Transport and Framework can run even when disabled presumably due to dependencies. Periodically clearing there data, Google Play Services and the apk logs helps on this device.
Manual sync only except text, and Google Play Services is Firewall blocked except when needed.
All carrier, Samsung and Google feedback is turned off. Android Services is firewall block as it's not needed. Playstore is disabled and firewall blocked except when needed.
It been an evolving process... one reason I'm not eager to update to Q and start from scratch with this again. Pie is fast, stable and does everything I want it to. To date none of it vulnerabilities have been an issue; a forced reload is far easier than the upgrade
View attachment 5228095
Click to expand...
Click to collapse
Thanks for the reply and screenshot! Noticeably, the system on your phone uses more memory but you also have more memory to start with than my S10e does.
The only possibly memory-related issue I had on 10 that bothered me was a period of time when my recent apps menu was often getting cleared out, even of the locked apps. Both Samsung and AT&T told me I would need to do a system reset, which I didn't want to do, or take it into a store for a repair. For some reason, this issue seemed to have gone away before the Android 11 upgrade on its own.
I am going to try disabling or uninstalling apps that are running in the background that I don't really need and I'll try some of your suggestions such as disabling auto-sync. I really don't believe I should have to do this though since I wasn't having issues like this on Android 10 and the phone should be new enough to handle the upgrade without such issues, so I will contact Samsung to see what they say.
As I said, I am generally a fan of upgrades, but I really can't think of anything I have seen better about Android 11. Even the better control over app permissions doesn't seem as good as it was described. There are SERIOUS issues with some apps using the SD Card. At this point, I certainly wouldn't have upgraded if I had known this, and for me, that is saying a lot.

rsngfrce said:
Thanks for the reply and screenshot! Noticeably, the system on your phone uses more memory but you also have more memory to start with than my S10e does.
The only possibly memory-related issue I had on 10 that bothered me was a period of time when my recent apps menu was often getting cleared out, even of the locked apps. Both Samsung and AT&T told me I would need to do a system reset, which I didn't want to do, or take it into a store for a repair. For some reason, this issue seemed to have gone away before the Android 11 upgrade on its own.
I am going to try disabling or uninstalling apps that are running in the background that I don't really need and I'll try some of your suggestions such as disabling auto-sync. I really don't believe I should have to do this though since I wasn't having issues like this on Android 10 and the phone should be new enough to handle the upgrade without such issues, so I will contact Samsung to see what they say.
As I said, I am generally a fan of upgrades, but I really can't think of anything I have seen better about Android 11. Even the better control over app permissions doesn't seem as good as it was described. There are SERIOUS issues with some apps using the SD Card. At this point, I certainly wouldn't have upgraded if I had known this, and for me, that is saying a lot.
Click to expand...
Click to collapse
Generally I close out apps after I'm done with them as some like Brave continue to run in the background sucking down the battery.
Migrating from Pie you lose a lot of valuable tools in the name of Google's big sister approach to security. Lol, Google is the biggest security risk on the phone.
Do the factory reset. After a firmware update it's best practice. For once the do a factory reload advice from the techs was sound
If you have an SD card use it as a data drive. The internal drive is for loaded apps, downloads (until vetted) and such.
Store all critical data there, files, music, vids, including copies of your apps (ApkExport) so you can do a full reload with little or no internet or your PC. Make a copy of the SD card data to your PC and 2 hdds that are electronically and physically isolated from the PC. Back these up as needed.
I can do a full reload in about 2 hours. 2 forced back to back reloads made me streamline the process. A forced reload doesn't happen often but can happen at any time. A SD card used as a data drive adds another level of redundancy and perhaps data security.

blackhawk said:
Generally I close out apps after I'm done with them as some like Brave continue to run in the background sucking down the battery.
Migrating from Pie you lose a lot of valuable tools in the name of Google's big sister approach to security. Lol, Google is the biggest security risk on the phone.
Do the factory reset. After a firmware update it's best practice. For once the do a factory reload advice from the techs was sound
If you have an SD card use it as a data drive. The internal drive is for loaded apps, downloads (until vetted) and such.
Store all critical data there, files, music, vids, including copies of your apps (ApkExport) so you can do a full reload with little or no internet or your PC. Make a copy of the SD card data to your PC and 2 hdds that are electronically and physically isolated from the PC. Back these up as needed.
I can do a full reload in about 2 hours. 2 forced back to back reloads made me streamline the process. A forced reload doesn't happen often but can happen at any time. A SD card used as a data drive adds another level of redundancy and perhaps data security.
Click to expand...
Click to collapse
Thanks for the info, I will consider the factory reset if I can't make any progress on this issue. I chatted with Samsung today and they told me to wipe the cache in recovery, which seemed like a valid suggestion to me, so I will see if that makes any difference

rsngfrce said:
Thanks for the info, I will consider the factory reset if I can't make any progress on this issue. I chatted with Samsung today and they told me to wipe the cache in recovery, which seemed like a valid suggestion to me, so I will see if that makes any difference
Click to expand...
Click to collapse
Just do the factory reset rather than chase ghosts. Nothing like a clean, fresh load... then you can see if there really are issues that need resolved. Hopefully only minor ones.

blackhawk said:
Just do the factory reset rather than chase ghosts. Nothing like a clean, fresh load... then you can see if there really are issues that need resolved. Hopefully only minor ones.
Click to expand...
Click to collapse
In all honesty, though you make it sound like nothing, I am very afraid of loosing things if I factory reset. I spend a lot of time personalizing my phone just as I want it and even if I can reload my apps, I worry about the time it will take to get my battery widget color just as I want it . Not everything allows exporting the settings.
It would have been less of an issue on my rooted Galaxy S4 with Titanium Backup (which I still have as a backup), but my S10e isn't rooted. I use Alpha Backup Pro to backup apps sometimes, but after the upgrade to Android 11, it is no longer able to save external data, another disadvantage to the so-called upgrade.
If I was to factory reset my phone, what would I do then about upgrades. Can I decline the Android 11 upgrade but still accept the periodic security updates?
So far, things seem somewhat better after wiping the cache, but I don't believe the issue is resolved.

rsngfrce said:
In all honesty, though you make it sound like nothing, I am very afraid of loosing things if I factory reset. I spend a lot of time personalizing my phone just as I want it and even if I can reload my apps, I worry about the time it will take to get my battery widget color just as I want it . Not everything allows exporting the settings.
It would have been less of an issue on my rooted Galaxy S4 with Titanium Backup (which I still have as a backup), but my S10e isn't rooted. I use Alpha Backup Pro to backup apps sometimes, but after the upgrade to Android 11, it is no longer able to save external data, another disadvantage to the so-called upgrade.
If I was to factory reset my phone, what would I do then about upgrades. Can I decline the Android 11 upgrade but still accept the periodic security updates?
So far, things seem somewhat better after wiping the cache, but I don't believe the issue is resolved.
Click to expand...
Click to collapse
Well designed apps that are hard to set up should allow the settings to be easily saved. Maybe some settings can be saved with Smart Switch.
Start now; streamline your reload strategy so it's easy, fast, redundant and loses no critical data.
It's a learning process that you need to put some thought into. All critical data should already be on the data drive.
Androids when they crash do it with little warning most times. Always being ready to reload makes it only a minor inconvenience.
As for 10/11 I have no useful workaround info as it doesn't concern me.
I've been running obsolete, unpatched OS's including Android for over a decade with very little trouble.
Far less trouble than upgrading to a "secure" system would cause.
No forced reloads from viruses starting with XPx64/Kitkat4. The one thing I watch like a hawk are email and downloads. Email stays in the cloud unless a download is absolutely required.
Pie continues to provide a fast, stable platform that does everything I need. No replacement needed as long as I'm using this device.
I block all updates.
If you should is up to you...
Everything related to my device is redundantly protected so if I do get hacked the most it will cost me is some time. If I suspect a device compromised (including erratic behavior) it gets reloaded.
I'm a bit ruthless about that; all OS's are expendable, data is not.
Whenever I set up a machine I assume it's will need reloaded sooner than latter. Everytime I've drifted from that premise it's been unpleasant.
Two back to back reloads on the 10+ impressed me enough to nail down my reload strategy.
2 hours instead of almost 2 days; shortcuts and fine tuning take another few hours. Whatever

blackhawk said:
Well designed apps that are hard to set up should allow the settings to be easily saved. Maybe some settings can be saved with Smart Switch.
Start now; streamline your reload strategy so it's easy, fast, redundant and loses no critical data.
It's a learning process that you need to put some thought into. All critical data should already be on the data drive.
Androids when they crash do it with little warning most times. Always being ready to reload makes it only a minor inconvenience.
As for 10/11 I have no useful workaround info as it doesn't concern me.
I've been running obsolete, unpatched OS's including Android for over a decade with very little trouble.
Far less trouble than upgrading to a "secure" system would cause.
No forced reloads from viruses starting with XPx64/Kitkat4. The one thing I watch like a hawk are email and downloads. Email stays in the cloud unless a download is absolutely required.
Pie continues to provide a fast, stable platform that does everything I need. No replacement needed as long as I'm using this device.
I block all updates.
If you should is up to you...
Everything related to my device is redundantly protected so if I do get hacked the most it will cost me is some time. If I suspect a device compromised (including erratic behavior) it gets reloaded.
I'm a bit ruthless about that; all OS's are expendable, data is not.
Whenever I set up a machine I assume it's will need reloaded sooner than latter. Everytime I've drifted from that premise it's been unpleasant.
Two back to back reloads on the 10+ impressed me enough to nail down my reload strategy.
2 hours instead of almost 2 days; shortcuts and fine tuning take another few hours. Whatever
Click to expand...
Click to collapse
Thanks for all the info. I have never had a phone crash, but I should know better considering the issues I have had with computers and a PS3.

rsngfrce said:
Thanks for all the info. I have never had a phone crash, but I should know better considering the issues I have had with computers and a PS3.
Click to expand...
Click to collapse
Android is a remarkably stable platform normally.

blackhawk said:
Just do the factory reset rather than chase ghosts. Nothing like a clean, fresh load... then you can see if there really are issues that need resolved. Hopefully only minor ones.
Click to expand...
Click to collapse
It has recently come to my attention that performing a factory reset, like you were suggesting, will not downgrade the system version (in this case 11 to 10), just reset the phone to a like-new state WITH the existing system version. I'm unsure if you were just suggesting a factory reset to 'clean up' Android 11, but I believed otherwise at the time. So I guess my only downgrade options would be reflashing to the previous version at a Samsung Experience Store, as you also suggested, or going the root route.

rsngfrce said:
It has recently come to my attention that performing a factory reset, like you were suggesting, will not downgrade the system version (in this case 11 to 10), just reset the phone to a like-new state WITH the existing system version. I'm unsure if you were just suggesting a factory reset to 'clean up' Android 11, but I believed otherwise at the time. So I guess my only downgrade options would be reflashing to the previous version at a Samsung Experience Store, as you also suggested, or going the root route.
Click to expand...
Click to collapse
Exactly. When you don't do a factory reset after a major firmware update it tends to run poorly.
You're stuck on whatever was flashed to the device though, good or bad.
You need to reflash the old version if you want that unfortunately.
One reason myself and many others rarely upgrade an OS if we like it, it's running fast, stable and is fulfilling its mission.

Related

Missing data after reboot? Help!

Hi guys, i was playing a game called F18 Carrier Landing, when my phone froze. I long held the power button so that it could reboot. After it rebooted, i unlocked it, and it gave me the interface as if i freshly flashed a new rom or i did a factory reset (the interface asking about google and setting up accounts). So, i completed that and once my home screen popped up, i faced a few force closes, from titanium backup, my anti-virus software Avast, and various other applications. I was very freaked out at this point. I remember reading something about fixing permissions if i faced constant force closes, so i rebooted to recovery and fixed permissions. Booted up fine, still missing data, but no force closes. But my google maps does not seem to work, i open it and it opens to the orange-ish checkerboard backing, but then force closes. I'm not exactly sure what to do at this point. Can anyone advise me on what to do or if this ever happened to them? For reference, i'm still on Froyo (don't ask why) 2.2.1, ROM's Audiophile Redux by Raver. If you require additional info to help me find a solution, i will gladly comply. Thanks!
EDIT1: I uninstalled my Maps with Titanium and restored a really old version from September of last year, and it seems to be working. Or atleast it opens and loads.
EDIT2: It seems to only load apps stored on my internal/phone storage. As i checked Applications in settings, the SD tab was empty as if there are not apps from the SD card installed, what can i do about this?
This has happened to many of us on GB. Crazy it happened on Froyo. You are going to need to reinstall your missing apps. If it is similar to what happened to us your phone factory reset on it's own.
Alright thanks, when it happened i thought it was a pretty serious problem, but as i restore my apps from Titanium, i realize it's not that bad. Just glad to know i wasn't alone on this ordeal. I plan on hopping onto AOKP or maybe MIUI when my contract ends, this phone is just to valuable to me at the moment. They both seem so fast and amazing, plus AOKP has themes. K, so quick question, do you know the reason behind this, i mean, is my SD corrupted or something? I can still play the music and the videos from it on my phone, but i don't understand why it wouldn't read the apps on the SD.
None of us have nailed down the cause unfortunately.
Thanks anyways, up and running with most of my apps back. Gotta get around to flashing a new ROM someday. So many good one's coming out!
Sent from my SGH-T959V using Tapatalk 2

Why is Google stalking me?

Since upgrading to lollipop I'd noticed a couple of small niggles with me Galaxy S5. As I've not had to rebuild my phone since purchasing it, I decided a factory reset wouldn't do any harm. Since resetting, Google play services keeps waking my GPS and searching for my location, this happens every few minutes unless I turn the GPS off. I've got all the usual Google stalking features turned off (Google now, location history, location reporting) but I've still got the same issue. I've even reset again and unticked the box to restore my user data... But still Google want to know where I am.
Any ideas how to resolve this one? It's a pain if I have to keep turning my GPS off when I'm not using it, especially when I had no issue prior to factory resetting.
clattewell said:
Since upgrading to lollipop I'd noticed a couple of small niggles with me Galaxy S5. As I've not had to rebuild my phone since purchasing it, I decided a factory reset wouldn't do any harm. Since resetting, Google play services keeps waking my GPS and searching for my location, this happens every few minutes unless I turn the GPS off. I've got all the usual Google stalking features turned off (Google now, location history, location reporting) but I've still got the same issue. I've even reset again and unticked the box to restore my user data... But still Google want to know where I am.
Any ideas how to resolve this one? It's a pain if I have to keep turning my GPS off when I'm not using it, especially when I had no issue prior to factory resetting.
Click to expand...
Click to collapse
It's more likely one or several of the myriad of apps/services on your phone. Do you have a weather app on your phone? Well, how's it going to know how the weather is, if it doesn't know where you are? Facebook by default wants to know where you are so when you post or send a message, it tells everybody where you are. Even apps like music streamers want to know where you are so they can tell you where you were when you heard something. Lots of apps that you wouldn't expect to use GPS in fact do. The vast majority of this data collection is completely innocuous and harmless, but you always have the option to disallow it. Or not use the app(s) as well; remember, it was you that granted the app GPS permissions when you installed it.
Planterz said:
It's more likely one or several of the myriad of apps/services on your phone. Do you have a weather app on your phone? Well, how's it going to know how the weather is, if it doesn't know where you are? Facebook by default wants to know where you are so when you post or send a message, it tells everybody where you are. Even apps like music streamers want to know where you are so they can tell you where you were when you heard something. Lots of apps that you wouldn't expect to use GPS in fact do. The vast majority of this data collection is completely innocuous and harmless, but you always have the option to disallow it. Or not use the app(s) as well; remember, it was you that granted the app GPS permissions when you installed it.
Click to expand...
Click to collapse
Thanks for your suggestion, I don't think it is another app though. Prior to resetting my phone the 2nd and 3rd time I uninstalled any suspect apps one by one to see which one was the culprit. In the end I just went through the entire apps list and uninstalled/disabled everything I could, it made the phone really unstable and practically unusable but still didn't stop Google Play Services using my GPS every few minutes.
Any other ideas?
clattewell said:
Thanks for your suggestion, I don't think it is another app though. Prior to resetting my phone the 2nd and 3rd time I uninstalled any suspect apps one by one to see which one was the culprit. In the end I just went through the entire apps list and uninstalled/disabled everything I could, it made the phone really unstable and practically unusable but still didn't stop Google Play Services using my GPS every few minutes.
Any other ideas?
Click to expand...
Click to collapse
Try this:
http://androidforums.com/threads/is-there-an-app-to-track-which-app-uses-gps.732746/
how about "Android Device Manager " .. is that disabled?
There are a lot of guides about how to fix this. It isn't always the same service that is an issue...but you can try and disable some of the ones that are known to be problematic. For example see post #3 in this thread: http://forum.xda-developers.com/showthread.php?t=2785128
Sent from my Nexus 5 using XDA Premium 4 mobile app

[Completed] Audio Adverts when android is sleeping

Hi everyone,
At a bit of a loss here. My gf has a nexus 5 running android 6 and she keeps getting loud adverts playing when her phone is sleeping.
It is intermittent, no set pattern and as soon as the power button is pressed there is no trace of anything.
I have googled excessively and can find no one else who has experienced it.
I have removed lots of her apps that could be suspect but today it happened and I heard it with my own ears. They appear to be targeted ads as it played an audio ad for a national car chip repair service.
Any help or advice welcomed.
Thinking of doing a factory reset of the phone.....
hawkyhawk1404 said:
Hi everyone,
At a bit of a loss here. My gf has a nexus 5 running android 6 and she keeps getting loud adverts playing when her phone is sleeping.
It is intermittent, no set pattern and as soon as the power button is pressed there is no trace of anything.
I have googled excessively and can find no one else who has experienced it.
I have removed lots of her apps that could be suspect but today it happened and I heard it with my own ears. They appear to be targeted ads as it played an audio ad for a national car chip repair service.
Any help or advice welcomed.
Thinking of doing a factory reset of the phone.....
Click to expand...
Click to collapse
One way to find out which app is causing this is to go to Settings->Apps->Running and see what all apps are listed here.
Try looking uninstalling the user apps listed here one by one and check if the problem is fixed.
Normally it has to be a Game app or sth. like that.
Cheers.
dagger said:
One way to find out which app is causing this is to go to Settings->Apps->Running and see what all apps are listed here.
Try looking uninstalling the user apps listed here one by one and check if the problem is fixed.
Normally it has to be a Game app or sth. like that.
Cheers.
Click to expand...
Click to collapse
I tried doing that, and nothing obvious was running. The only thing it claimed was running was Android Web View - which would make sense, the ads are probably javascript and HTML5 audio elements., but I could not see what was invoking the web view to open.
I did run a malware scan using malwarebytes for andorid and it ALWAYS crashed when scanning chrome, even after I cleared the chrome cache and data. Which made me suspect chrome was infact infected.
On a more depressing note, I did end up factory reseting the phone, and did a clean install, and installed her "vital" apps (to make sure it did not restore a "bad" application) and my gf has just alerted me to the fact it has begun speaking to her again! Arrghh.
I would of thought a factory reset would have removed all traces of this thing.
Would it be worth doing (the rather drastic) full factory reset, using the google provided factory images and ADB/Fastboot?
hawkyhawk1404 said:
I tried doing that, and nothing obvious was running. The only thing it claimed was running was Android Web View - which would make sense, the ads are probably javascript and HTML5 audio elements., but I could not see what was invoking the web view to open.
I did run a malware scan using malwarebytes for andorid and it ALWAYS crashed when scanning chrome, even after I cleared the chrome cache and data. Which made me suspect chrome was infact infected.
On a more depressing note, I did end up factory reseting the phone, and did a clean install, and installed her "vital" apps (to make sure it did not restore a "bad" application) and my gf has just alerted me to the fact it has begun speaking to her again! Arrghh.
I would of thought a factory reset would have removed all traces of this thing.
Would it be worth doing (the rather drastic) full factory reset, using the google provided factory images and ADB/Fastboot?
Click to expand...
Click to collapse
Just out of curiosity, does this music play while there is an incoming notification?
dagger said:
Just out of curiosity, does this music play while there is an incoming notification?
Click to expand...
Click to collapse
The odd thing is there is NO notification at all. You can just hear the advert, and once the screen comes on, there is no sign of it ever happening!
No notifications, no open applications in the app draw. Very annoying!
hawkyhawk1404 said:
The odd thing is there is NO notification at all. You can just hear the advert, and once the screen comes on, there is no sign of it ever happening!
No notifications, no open applications in the app draw. Very annoying!
Click to expand...
Click to collapse
Well,that's strange.
Only thing that is left to try is a full reset, as I guess the media is stored somewhere in the internal storage and is played by some adware.
Just back up only the essential folders ( like DCIM,Music,etc.) and nothing more from your internal storage prior to a full reset.
That should solve the problem.
Cheers.

Help! Apps constantly crashing. have to reboot phone multiple times a day

Hello all,
Having a problem with my unmodded XT926. Apps are crashing frequently during the day. Phone is usable but I get messages saying that Google Play has stopped working or Fleksy has stopped working. Keyboard app stops working multiple times a day. At first I was using the native keyboard app, but for the last three days I switched to Fleksy to see if that worked better but no dice. When the keyboard app crashes, I have to force reboot the phone. Do I need to reload firmware or something to get my phone stable again?
Phone has never been rooted (company phone). All I've ever done was disable some apps listed on the Xt926 Bloatware post on this forum and played around with Nova Launcher and Tasker.
XT926
KK4.4.2
182.46.15
kernel 3.4.42-gbd361ac
kernel date Jul 29, 2014
Any help/guidance is appreciated. Thanks in Advance
Boot into recovery and wipe cache. That has helped me in the past
Guapo613 said:
Boot into recovery and wipe cache. That has helped me in the past
Click to expand...
Click to collapse
Thanks for the suggestion. Unfortunately, it has not resolved my problem.
You can always try to enable certain things that you have previously disabled to see if that helps. I'm not sure what you have disabled but what works for some, may not work for you.
Since your rooted, you can also use Titanium Backup to freeze apps.
Are you familiar with RSD Lite?
Guapo613 said:
You can always try to enable certain things that you have previously disabled to see if that helps. I'm not sure what you have disabled but what works for some, may not work for you.
Since your rooted, you can also use Titanium Backup to freeze apps.
Are you familiar with RSD Lite?
Click to expand...
Click to collapse
The app crashes were happening prior to me disabling programs. I have tried enabling everything again and the results are the same. Most of what I disabled are the bloatware apps (Amazon, MC3, Real Racing, Spotify, etc.)
I am not rooted.
Have never used RSD Lite but will look into it.
You can try going into the "Apps" menu in settings and clearing the caches for individual apps. Some of them get quite large, and the cache only stores temporary data for reasons of convenience.
You can uninstall apps you don't really need (some of them run in the background and use up memory, look in "Running" apps in the system-apps listing).
Tasker is always running in the background; do you really need it?
You can try going into developer options (go into "About phone" in settings, then tap the build number many times) and reducing the background process limit.
If all else fails, you can do a factory data reset, or even more drastic, you can reflash the stock firmware.
Also bear in mind that this is an old device, and current apps expect devices with more memory and faster processors. Every time an app is updated with more features, it uses more memory on your phone and makes it run slower.
CryptZero said:
The app crashes were happening prior to me disabling programs. I have tried enabling everything again and the results are the same. Most of what I disabled are the bloatware apps (Amazon, MC3, Real Racing, Spotify, etc.)
I am not rooted.
Have never used RSD Lite but will look into it.
Click to expand...
Click to collapse
Backup important data (pics, music etc.) and try a factory reset. This should cure all you problems.
If this process cures your phones problems, you can root your phone if you like. Look at this thread: http://forum.xda-developers.com/droid-razr-hd/general/index-motorola-droid-razr-hd-2015-t3167557
Factory reset was done prior to my post on this board.
Don't think tasker is the problem. After the reset, I manually added apps one or two at a time... Tasker was the last one added, but crashes were happening before that.
Previously, I had been using tasker for about 6 months with no crashes at all.
Right now, I'm leaning toward flashing the firmware. My company has put a temporary ban on issuing droid phones due to that big exploit that was discovered a few weeks ago. I hate iPhones and am trying to keep this one running until they lift the ban.
Thanks for all the help so far. I'm open to trying anything to just get this phone back to a stable condition.
Sent from my DROID RAZR HD using Tapatalk
so here is the latest.
Phone rebooted itself, after an app crash and is now stuck on the Droid Eye bootup screen thingy...
Force reboot doesn't fix it. Took it to Verizon store downstairs for sh*ts and giggles and they were no help. No surprise there!
Does this sound like a hardware issues to you guys?
Guess I'm going to have to bite the bullet and get an iPhone from my company as a replacement.. unless someone on here has some miracle suggestion.
It sounds more like a software issue to me.
I would see if you can get into fastboot or ADB and flash a fresh copy of the firmware before giving up entirely.
A full flashing of the firmware via RSD Lite will probably fix your issues
So I was able to Flash firmware to 183.46.15 and I also rooted the phone using sd_shadow instructions. Took me quite a while to actually download a working firmware file. The only working link I found was here: http://download1520.mediafire.com/rnbmstjwc1wg/du1p88ti1esd5fk/VZW_XT926_4.4.2-KDA20.62-15.1_1FF.xml.zip
I guess I'll see if the phone is any more stable over the next few days.
Thank you all for the suggestions. Much appreciated!
Was this ever resolved?

Unable to use 85-90% of my apps since last OS update a few weeks ago

Hi since the latest OS upgrade all of my apps now say "No apps can perform this action" anytime I try to use them. I can load them, but if I try to login or press the majority of the buttons in almost all my apps I get this error. I pretty much can't do anything on my phone anymore other than phone calls and SMS. this is also affecting browsers. I can't click a link to another website from a website without getting the error. it's just everywhere. I've done searching on google and most people that have this problem it seems to be directly related to the youtube app, but mine is affecting almost all of them. Any able to advise what this might be?
Clear system cache on boot menu.
You may need to reload.
After a major firmware update it's best to reload.
Not doing so may cause erratic and unstable behavior.

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