How to Block remote access & unauthorized user on unrooted phone/locked bootloader - General Questions and Answers

Hi, long story short, is i have a google pixel 3xl with a locked bootloader and stock android rom, its never been flashed or anything, yet somehow i have a user who is accessing my phone remotely without my authorization.
Their user dont show up which begs me to believe that they are logging in via remote administration tools built into android.
So far they have disabled my power button so if i turn my phone off, i cant turn it back on without plugging it into the charger, only then will the power button work. And sometimes they change it back so the button works.but then whenever i turn off the phone, it will boot up by its self. When they change it so the power button dont work, when i turn the phone off, i notice that the phone isnt actually off as i can feel the heat from the cpu and networking asics on the device still working and when i boot back into the phone. The battery life has decreased.
Since then i have installed a smart rgb light and they have put a script to autorun either on my phone or within the flash rom chips of the light so that the light automatically turns off whrnever i try to turn it on.
How can i block remote access to the phone, and what tools are they using ti gain access to my stock android 11 setup.
Because even when i turn the phone off. They still have access to the device, i have ran network monitoring tools and their access dont show up within android which leads me to believe that they may be using a hidden user which has elevated admin access than the stock user that comes with the phone as the way they are coming into the phone i believe is through ita cellular connection as in the past they have been remotely accessing it when i havent been near any wifi hotspots.
Thabks so much for your help
They also disabled my charging port partially and if i connect a new charger to it, the charger will work but then they disable the chargers device id, and headphones unique mac addresses from connecting with my phones usb-c port
Yep

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Fixing the optimus 3d usb mass storage issue

Hello, I have been turning mad lately since my Optimus 3D began acting weird once I connected it to my PC to transfer large amounts of data in USB MASS STORAGE mode.
In the beginning, the transfer was ok and connection didn't show any problem. However, at a given (arbitrary) point, it just connected and disconnected by itself several times in just few seconds.
I thought it was the usb cable, so I changed it, but that didn't fixed it. Then I tried it with several other computers, and that happened randomly on all of them.
Then I thought it could be the micro-usb connector being damage, but as I closely analysed it in the computer side, I found that the phone was connecting ok, but was recognised the wrong way. (drivers were ok, as I reinstalled everything several times)
In fact, the LG update recognised the phone's model and connection. It simply didn't worked as a mass storage usb device.
I spent hours searching the web for answers about this issue, but the only thing I could found was one guy telling to remove the battery for 10 minutes in order really reset the phone's usb mode.
I did it and it worked! HOWEVER, the issue reapeared quickly once I connected the phone to the PC via USB. (it took several minutes to happen, but happened)
I finally found this forum and read a lot of complaints about LG phones.
However, it seemed to be a software error, not a hardware one. Wich was good news.
I was thinking to send the phone to LG for repair, but I had little hope they would even check such an arbitrary issue with usb connection and I thought they would simply say it's my computers fault, so I kept searching.
I finally found a similar issues with Galaxy S2 on the forums, and someone fixed it accessing the "PhoneUtil" hidden app in that phone.
This app don't exist in LG phones, but there IS a hidden menu to fix this, but you will have to install a free shortcut creator app form the market place in order to access it:
- download "ANY CUT" from the market place
- run it and create a NEW shortcut
- select ACTIVITY
- scroll down and tap on: com.lge.hiddenmenu.port_setting.PortSetting
- give the shortcut a short name like "Port Setting"
now you have created a new shortcut in your home screen (somewhere)
Once you tap on it, a menu will pop and let you choose the type of connection to be used by the USB port.
By default, "NO RETENTION" is selected.
If you want to force the phone to use the usb connection for data transfer with your PC, then select AP USB
(if you check the "retain AP USB after reboot" it will freeze your phone and you will have to long press the power button to shut it down, but it will actually work and will be set this way until you change it again)
Voila! That fixed my LG P920 Optimus 3D USB transfering issues.
If you need to make a software upgrade at some point instead of using it for USB transfer, just change the setting to "NO RETENTION" again and check the "reatin after reboot" option.
I just wanted to share this, as I found no fix for my problem in the net and I think this should be happening to someone else.
Feedback is very welcome! (even needed, just in case this is braking something)
By the way, it's a good idea to activate the "Debugging mode for USB" in settings/applications since it seems to make a more robust conection with the phone for mass storage transfer.
As why this entire issue is happening, it seems the USB conection can handle multiple transfer modes. One of those is USB Mass Storage mode (like every pendrive out there) but the other one is a LG propietary comunication mode that I suppose was done in order to have full access to the phone firmware through the computer.
The bug appears in the moment when the phone have to decide if it should engage on mode or the other.
I have noticed (since I forced the port setting to AP USB) that the phones screen will turn itself on randomly once connected and that it don't stay active even if you specifically check that option in the development menu.
I suppose the original bug is still there in someway, but at least it will not ruin the data transfers.
Ok, just in case you don't want / can't make the shortcut for the hidden menu, you can use this method to access the full hidden menu right out of the box without any external app:
push the button to make a call,
now enter the number:
3845#*920#
This will redirect you to the full hidden menu. Once there, you can go to the PORT SETTINGS menu and set it to AP USB.
And if you want to upgrade with the LG software, you must set this to AP USB and make it stay. Then when you are upgrading, you must stay vigilant and press (and keep pressed) the volume up button in the moment it reboot the phone (or before it reboots, just to be sure)
This way, a white screen with red text "factory upload" will show and upgrades will have no problems.
(this mode normally only happens when you press the volume up button with the phone off, and then connect it to the usb port and there is an LG software commanding the phone via usb)

display and touchscreen dead, no usb debugg : solution for this issue.

morning geeks
you have a phone, which is not able to :
show the display
use the touchscreen
but the hardware is still able of these features :
usb mtp device, as a usb key
wifi network
cell network
and so on..
so you are here, somebody gave you a smartphone, running android, locked, but you can't neither see display or use touchscreen;
but its starting anyway, you can hear the ringer if you call on it;
how would you do, without usb debugging enabled, to use this electronic technology as a specific usage, like a wifi AP or a usb key?
in an other words, what is the method to restore it and to take the control of it?
you just have a usb mouse can be connected on it. but no display.
[this is mainly destinated to avoid throwing several android hardware to bin, cause it can still poweron.]

SOLVED: S7 dropped > broken screen > how to recover images? Not rooted,not "usb mode"

SOLVED: S7 dropped > broken screen > how to recover images? Not rooted,not "usb mode"
So my wife dropped S7 to the floor and device ended up to be fully powered, but screen is now all black. Back and "software" button illuminates. I can change volume. I can take photos. So phone works, but screen is all black. Main concern is to have photos out from the phone. Contacts are synced, software etc. can be installed to new phone.
Kies finds the phone, but says that is' locked. Although phone does not have any passcodes or fingerprint, Kies cannot access to photos. Also the PC does see the device, but it won't allow me to see the contents. Find My Mobile is not activated, I think that I can't activate it now without phone. Also Smart Switch says that phone is locked. Phone settings are pretty much as out from the box. USB debugging is off, Developper options off, etc...
But I found that possible via ABD (?) I could access phone storage. Is it so? I sould start the phone to Recovery Mode / Download Mode? How to do that? Normally the phone is on and I can't switch it off. I can only soft reset is by keeping vol- + power buttons pressed for 10sec. But after that, phone just restarts to OS.
Please give hints how to proceed. What to try. New LCD is around 50USD and takes forever to get from Aliexpress/Ebay.
Why not use an external display? Hook it up to the USB-connector via an adaptor and it should work to unlock the phone using a PC-mouse.
gedhe said:
Why not use an external display? Hook it up to the USB-connector via an adaptor and it should work to unlock the phone using a PC-mouse.
Click to expand...
Click to collapse
O, it has such feature? Quick googling did not help how to do it. How does it work? Do I need some cable or device?
Any ideas how to proceed? I either can reboot device to Recovery mode and use ADB or connect external display to the device. Or if someone has any better solution
Please help. Family photos are in the phone
Try to unlock your lock screen with a usb mouse connected via otg and swiping up with the mouse. Then connect it to the computer and try to backup your data with kies or switch.
Tried many thing how to allow the connection from another phone or computer. However it was not possible to connect, so I ordered a new screen. Once new screen installed, it was not even a challenge Ordered new screen from Aliexpress.

Oneplus One cannot connect to CHARGIE battery charge controller

I've been keeping my battery alive by using Battery Pro app but you have to monitor it 24/7. So I bought a couple of CHARGIE devices - a hardware controller that goes between the cord and charge block to turns charging on and off via an app.
My phone connected to the device only once during many tests. I've been trying various settings and suggestions by the company. They insist it will work with Android v6 so maybe the phone is the problem. Device requires bluetooth "ble" so I turned on full location options (GPS, Wi-fi, bluetooth, cellular networks). I turned on setting to display all ble devices - shows a printer from a neighbour's house but not a Chargie 2 feet away! Ideas or information welcome...
Bluetooth is required for basic communication with the Chargie device, but if your particular phone's Bluetooth doesn't work, you can use another phone to configure Hardware Limiter and use it on the 1st phone without the app. Location Access is unfortunately required by Android's device scan library. Chargie doesn't use it (no purpose). iOS doesn't request that, for example.
If that particular Chargie doesn't work at all, on any phone, please contact [email protected] and it will be replaced for free.
Thank you so much for the info. The Chargies work (I have 3), just not reliably or quickly. I can plug in my phone right beside the Chargie and the app says it isn't in "range". Or it continually says the BLUE Chargie isn't in range even when plugged into the RED one! I had all radios including GPS on during the testing but GPS isn't needed. Still not sure how Airplane mode with Bluetooth turned on affects it. BTW my Oneplus One has Bluetooth 4.0.
Getting the phone connected takes so long, it's hardly worth the time to figure out the "hardware limiter" option with a Windows laptop. Not much documentation on it. I certainly don't want to leave my phone beside the device while charging. I was getting some answers via email until I asked how to return the devices. I may have to just accept that the device works 'sometimes'.

Help Accessing Data on Screen Locked P20

Hi - wondering if anyone out there can think of a solutions to this...
So, my wife cracked her phone screen (Huawai P20) and bought a cheap phone to use short term while we worked out a replacement (Alcatel 1). When setting up the temporary phone, not all of the data from her P20 was install/copied, mainly because there's not enough storage space to hold it all.
Some of the data left on the P20 is really important (downloaded documents/files and pevious whatsapp history), so I was going to hook it up to a PC and grab all the data from it, but the biggest problem is she can't remember the unlock pattern. I know developer mode/USB debugging is not turned on, so I can't even get a PC/ADB to recognise it, plus I've had to connect it to a mouse and monitor (via HDMI/USB adapter) to even view/control the unlock screen.
I'm pretty sure that without the pattern we have little or no options, but was wondering if anyone knew the answers to the following:
Is there any way to unlock the phone using the old PIN that was set (she's confident she knows this)?
Is there a way to unlock using the finger print sensor (even though is says 'pattern required due to restart')
Should ADB list it as a device even though USB debigging is turned off and the phone is screen locked (currently does not list it, but I thought you could PIN unlock via ADB)
Does anyone know any other tools/options for accessiing the files on the phone.
Thanks is advance for any help!
Basically you can access Android's filesystem in ADB-mode or in MTP-mode: the latter should always be possible.
Even if USB Debuging is turned off and the screen is locked? Any tips on how to get the PC to see the device in MTP mode?
Thanks!
My wifey has a Huawei Y7 with HiSuite installed on Windows PC and HDB enabled on phone. As soon as she connects PC with phone over USB, confirms the verification code, phone gets mounted on PC as external USB-drive and thus visible in MTP-mode.
My guess is you have to take your Huawei to authorized service center and let them try to fix it.
Ah Ok. HiSuite asks for USB Debugging to be enabled first, which i can't do because it's locked. Thanks for you help anayway.

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