Waiting for device MsmDownloadTool - OnePlus 7 Pro Questions & Answers

Hi, I have a problem that the program cannot see my phone. I have already tried to update the drivers as it is in the manual but it does not work. Do you have any ideas? My phone starts in crashdump mode

czoter said:
Hi, I have a problem that the program cannot see my phone. I have already tried to update the drivers as it is in the manual but it does not work. Do you have any ideas? My phone starts in crashdump mode
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Are you using windows 10

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Ultra Hard Bricked OPO

Hey guys how are you?
Well a friend gave me an OPO that is really bricked.
Seems like it went to 0% of battery. I charged it to 100% but it does not boot. It stays in loop with the "cyanogen" logo
I tried every solution in every "hard brick resolution" thread.
Instaled ColorOS drivers, Samsung drivers, etc etc etc. nothing works, why? Well..
When i plug the phone on my computer, its recognized has MTP device. The "update driver" option is disabled. Its never recognized as qhsusb_bulk our adb or anything.
It does not seems to enter in fastboot mode ether, has i press vol up + power and it goes to the cyanogen logo again.
Im trying to do this recovery with an windows 10 64bit computer.
I tried to install qualcomm drivers also, but not compatible with my OS.
Not really sure what to do next..
I had the same issue. Tried VOLUME+DOWN multiple times until it worked and showed up as "QHSUSB_BULK" and then used the OnePlusRestoreTool to unbrick the phone.
Manually selected these drivers for Windows 10 64bit through the Device Manager here:
Qualcomm HS-USB QDLoader 9008 2.1.0.5
x86: http://download.windowsupdate.com/ms...af53d237ff.cab
x64: http://download.windowsupdate.com/ms...ac311facc0.cab <-------- this one if you are on 64bit Windows 10
http://forum.xda-developers.com/oneplus-one/general/tool-oneplusrecovery-tool-v1-0-restore-t2991851
Good luck.
hea9vy said:
I had the same issue. Tried VOLUME+DOWN multiple times until it worked and showed up as "QHSUSB_BULK" and then used the OnePlusRestoreTool to unbrick the phone.
Manually selected these drivers for Windows 10 64bit through the Device Manager here:
Qualcomm HS-USB QDLoader 9008 2.1.0.5
x86: http://download.windowsupdate.com/ms...af53d237ff.cab
x64: http://download.windowsupdate.com/ms...ac311facc0.cab <-------- this one if you are on 64bit Windows 10
http://forum.xda-developers.com/oneplus-one/general/tool-oneplusrecovery-tool-v1-0-restore-t2991851
Good luck.
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Thank you! But the download links aren't working
cheveux_ said:
Thank you! But the download links aren't working
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Click to collapse
http://forum.xda-developers.com/showpost.php?p=58145465&postcount=48
You can find them in the post above. :fingers-crossed:
hea9vy said:
http://forum.xda-developers.com/showpost.php?p=58145465&postcount=48
You can find them in the post above. :fingers-crossed:
Click to expand...
Click to collapse
yeah i searched and downloaded the x64 version of qualcomm
But i tried 20 something times to power on the mobile phone with vol up and no luck. still appears in the device manager as MTP device
Steps im taking:
1- Connect the phone with USB cable. Its starts charging.
2-let the screen go off then power + vol up. I let go power button has soon as the phone vibrates.
3-goes to cyanogen log and appears on the device manager as mtp usb device
tried that for 20 times
cheveux_ said:
yeah i searched and downloaded the x64 version of qualcomm
But i tried 20 something times to power on the mobile phone with vol up and no luck. still appears in the device manager as MTP device
Steps im taking:
1- Connect the phone with USB cable. Its starts charging.
2-let the screen go off then power + vol up. I let go power button has soon as the phone vibrates.
3-goes to cyanogen log and appears on the device manager as mtp usb device
tried that for 20 times
Click to expand...
Click to collapse
Try it on a native USB port, so try different ports. Or if you have access to more than one pc/laptop try it on different ones.
I had the same issue a couple of months ago on my wife's oneplus. Spent an hour on my laptop and no go. Fired up the desktop and worked first time.
cheveux_ said:
yeah i searched and downloaded the x64 version of qualcomm
But i tried 20 something times to power on the mobile phone with vol up and no luck. still appears in the device manager as MTP device
Steps im taking:
1- Connect the phone with USB cable. Its starts charging.
2-let the screen go off then power + vol up. I let go power button has soon as the phone vibrates.
3-goes to cyanogen log and appears on the device manager as mtp usb device
tried that for 20 times
Click to expand...
Click to collapse
Read the answers that people give you " Tried VOLUME+DOWN " , did you try that ?
Cholerabob said:
Read the answers that people give you " Tried VOLUME+DOWN " , did you try that ?
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Click to collapse
Yes. i Tried both :/
1st thing if it shows the cyanogen logo its not hard brick as per my knowledge.
Yes as suggested try different ports.
hea9vy said:
I had the same issue. Tried VOLUME+DOWN multiple times until it worked and showed up as "QHSUSB_BULK" and then used the OnePlusRestoreTool to unbrick the phone.
Manually selected these drivers for Windows 10 64bit through the Device Manager here:
Qualcomm HS-USB QDLoader 9008 2.1.0.5
x86: http://download.windowsupdate.com/ms...af53d237ff.cab
x64: http://download.windowsupdate.com/ms...ac311facc0.cab <-------- this one if you are on 64bit Windows 10
http://forum.xda-developers.com/oneplus-one/general/tool-oneplusrecovery-tool-v1-0-restore-t2991851
Good luck.
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Click to collapse
hi. my friend. will this work for a 100% bricked? the phone cannot even show anything on screen
Sent from my ONE A2003 using Xparent BlueTapatalk 2
https://m.youtube.com/watch?v=O2_x9SnJ1Ak
This guide helped me in getting my dead opo back....
sanjeev7 said:
https://m.youtube.com/watch?v=O2_x9SnJ1Ak
This guide helped me in getting my dead opo back....
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Click to collapse
not working for me.
my PC cannot detect my opo
Sent from my ONE A2003 using Xparent BlueTapatalk 2
Can you get to fastboot?
evertking said:
Can you get to fastboot?
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Click to collapse
no. 100%bricked. go see the YouTube link above my pervious post
Sent from my ONE A2003 using Xparent BlueTapatalk 2
thx. my opo is un bricked. but now back to the problem before I bricked it.
the phone baseband is unknown (no efs save)
and the opo keeps rebooting every few second. is there a way to fix it?
Sent from my ONE A2003 using Xparent BlueTapatalk 2
So still no luck.
I have no fastboot and no recovery.
Has i connect the cable, it starts to charge.
If i click vol up + power it goes to the cyanogen logo and stays there...forever..
The problem is it is always recognized has "mtp device". I'm using an windows xp installation now...
Send me a PM and I'll try to help you!
Jeffrey98 said:
Send me a PM and I'll try to help you!
Click to expand...
Click to collapse
I think i can't send you messages, so here it goes
Hey Jeffrey! Has you asked, here is the pm.
So, in advance, thanks for your help. font know if this can be solved but its nice having someone interested in helping.
So, what i have:
- An OPO that doesn't boot.
- When i press the power button, it shows the one plus logo, and then the cyanogen logo, staying there forever..
- When i press vol up + power, it does the exactly same thing, never entering fastboot
- When i press vol down + power, it does the same thing. never entering recovery
I've prepared an old notebook with windows xp to unbrick the opo. Its completly clean.
The phone is always recognized has mtp device. I've installed all drivers on the internet. ColorOS, samsung, qualcomm, etc etc, everything. nothing works has its never detected in msm8974 or anything.
what can i do?
Thanks in advance
This might help!
If nothing works email oneplus and request for a remote session i did that and they flashed the os, and ps. while doing that they will tell you to download some files and in that some will be password protected and after completing the process they will delete the file so that we cant use it. If possible, after installing drivers they will tell u to reboot the system and log in back but after rebooting just copy the file to another place and then log in back so they can continue the process. Those files may be helpful for a lot of people.I have attached screen shots. Never mind the first folder, the remaining zip files are to be downloaded and in that two are password protected.

Fastboot not working

Hi everyone,
after a whole day spent try to fix my oneplus 6, now the roblem is that the fastboot is not working anymore. it gets stuck at the starting point with the oneplus logo and the writing Fastboot Mode.
Just to explain better, i rooted my phone but, trying to fix an audio problem, i did something wrong (probavly wiping all datas with twrp) and the phone got stuck at the Fastboot mode (opposite problem that i have now). After i fixed this (flashing manually every partitions) the phone is working again, but i realised that, by mistake, i used the oxygen 9.0.11 for oneplus 6T. So i tried to go to the Fastboot Mode but it gets stuck at that point. I also see that the phone is not rooted anymore.
I installed again Adb and fastboot but it doesn't fix the problem.
Just to give other random informations, the boot loader is still unlocked and i can't lock it.
As you can see i'm totally not an expert. I just wanted to root my oneplus 6 to increase the volume of the headphones.
Anyone that can help me?
Thanks
Pipp8888 said:
Hi everyone,
after a whole day spent try to fix my oneplus 6, now the roblem is that the fastboot is not working anymore. it gets stuck at the starting point with the oneplus logo and the writing Fastboot Mode.
Just to explain better, i rooted my phone but, trying to fix an audio problem, i did something wrong (probavly wiping all datas with twrp) and the phone got stuck at the Fastboot mode (opposite problem that i have now). After i fixed this (flashing manually every partitions) the phone is working again, but i realised that, by mistake, i used the oxygen 9.0.11 for oneplus 6T. So i tried to go to the Fastboot Mode but it gets stuck at that point. I also see that the phone is not rooted anymore.
I installed again Adb and fastboot but it doesn't fix the problem.
Just to give other random informations, the boot loader is still unlocked and i can't lock it.
As you can see i'm totally not an expert. I just wanted to root my oneplus 6 to increase the volume of the headphones.
Anyone that can help me?
Thanks
Click to expand...
Click to collapse
Try: https://forum.xda-developers.com/oneplus-6/how-to/guide-mega-unbrick-guide-hard-bricked-t3796051
The idea is to boot it in download mode. You'll need the Qualcomm drivers, msm download tool, and oos full rom. Run the tool as administrator.
Pipp8888 said:
Hi everyone,
after a whole day spent try to fix my oneplus 6, now the roblem is that the fastboot is not working anymore. it gets stuck at the starting point with the oneplus logo and the writing Fastboot Mode.
Just to explain better, i rooted my phone but, trying to fix an audio problem, i did something wrong (probavly wiping all datas with twrp) and the phone got stuck at the Fastboot mode (opposite problem that i have now). After i fixed this (flashing manually every partitions) the phone is working again, but i realised that, by mistake, i used the oxygen 9.0.11 for oneplus 6T. So i tried to go to the Fastboot Mode but it gets stuck at that point. I also see that the phone is not rooted anymore.
I installed again Adb and fastboot but it doesn't fix the problem.
Just to give other random informations, the boot loader is still unlocked and i can't lock it.
As you can see i'm totally not an expert. I just wanted to root my oneplus 6 to increase the volume of the headphones.
Anyone that can help me?
Thanks
Click to expand...
Click to collapse
Fastboot require Android SDK(Software Development Kit) and different USB drivers for windows computer may be that's the reason why your Fastboot is not working.
To Root your oneplus 6 :
https://www.theandroidsoul.com/oneplus-6-root/
msm download tool doesn't recognise my phone, and i tried to install the quualcom drivers but my pc whem i try to install it, it says that my phone already has the best drivers.
Pipp8888 said:
msm download tool doesn't recognise my phone, and i tried to install the quualcom drivers but my pc whem i try to install it, it says that my phone already has the best drivers.
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Maybe uninstall those drivers, reboot pc and reinstall the New ones.
thejase said:
Maybe uninstall those drivers, reboot pc and reinstall the New ones.
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Click to collapse
How can I uninstall the old drivers? Thanks
Pipp8888 said:
How can I uninstall the old drivers? Thanks
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Click to collapse
https://www.drivethelife.com/window...remove-driver-on-windows-10-8-7-xp-vista.html
i unistalled all drivers with Driver Takent. The only driver detected is ADB whem i connect the phone. The Device Manager still recognise my phone in the Usb Devices section as "OnePlus" and still doesn't let me upgrade to the qualcomm drivers.
FINALLY PROBLEM SOLVED with qualcomm drivers!!!! Thank you gus for the big help.
Last question: should i keep useing now the qualcomm drivers? thanks
Pipp8888 said:
FINALLY PROBLEM SOLVED with qualcomm drivers!!!! Thank you gus for the big help.
Last question: should i keep useing now the qualcomm drivers? thanks
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Click to collapse
If it works, yes ofc.

Question P11 stuck in fastboot mode

Hello,
My new P11 tablet is stuck in fastboot mode after I flashed it using Lenovo Rescue and Smart Assistant tool to the latest version.
I tried to do it several times but it is still the same. The flashing completes successfully and it boots in fastboot mode after that.
Any ideas how to fix this?
Thanks in advance!
VVV1981 said:
Hello,
My new P11 tablet is stuck in fastboot mode after I flashed it using Lenovo Rescue and Smart Assistant tool to the latest version.
I tried to do it several times but it is still the same. The flashing completes successfully and it boots in fastboot mode after that.
Any ideas how to fix this?
Thanks in advance!
Click to expand...
Click to collapse
I managed to fix it using QFIL. I had to install QPST and run QFIL from "C:\Program Files (x86)\Qualcomm\QPST\bin". The download fails the first time, but it works the second.
The same as in this video -
Hi,
I have the same issue and I tried QFIL however the device is not detected. Could you explain more in details how you managed to fix this?
Thanks in advance
Edit: Never mind, considering I just received it yesterday and this is clearly a bug with Lenovo's app, and that before this happened I couldn't get the tablet to be detected by fastboot (only adb), I'll return this one to Amazon. I've successfully unlocked the bootloader on my other one so it seems something was wrong with this particular one.
Hi there. They have left me a tablet with the same problem but I can't get QFIL to detect it for me. I can't install Qualcomm drivers for it.
Thanks and sorry for my English.
arturito109 said:
Hi there. They have left me a tablet with the same problem but I can't get QFIL to detect it for me. I can't install Qualcomm drivers for it.
Thanks and sorry for my English.
Click to expand...
Click to collapse
same here
VVV1981 said:
I managed to fix it using QFIL. I had to install QPST and run QFIL from "C:\Program Files (x86)\Qualcomm\QPST\bin". The download fails the first time, but it works the second.
The same as in this video -
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Click to collapse
thankyou so much!! It's work at the first time (I choose metabuild, rom ver TB-J606F_S120184_210520_ROW - My laptop is dell Latitude E5530 - Win 7 SP1 64bit)
raiso said:
thankyou so much!! It's work at the first time (I choose metabuild, rom ver TB-J606F_S120184_210520_ROW - My laptop is dell Latitude E5530 - Win 7 SP1 64bit)
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im always fail, any help, what version of qpst you use ?
$ fastboot set_active a
did the trick for me!!

msm tool unroot- stuck on waiting for device

I am trying to use the msm tool to unroot my OnePlus 8t tmobile variant. Using the MSM tool I have run into a few different problems.
1. Drivers. When my phone is in edl mode plugged in to my computer, device manager recognizes it as usb_bulk. I tried using the provided .cab file to update windows Qualcomm drivers but windows could not ever find the files when updating. I found on another forum a automatic installer.
2. Although it now says Qualcomm 9008 windows says that driver digital signature is not recognized or corrupted. However the MSM tool does finally show COM 5 and when I plug in my device is stuck at waiting for device.
I'm pretty stuck right now and any information to help me out would be appreciated.
You need to disable driver signature verification in windows to successfully install drivers.
[Guide] Fix Device Not Showing Up In Fastboot Mode (Windows 10/11)
You sir are saint...I've been trying to get fastboot to recognize my OP6T for the last 8 hours. Thank you so much!
forum.xda-developers.com
Rootk1t said:
You need to disable driver signature verification in windows to successfully install drivers.
[Guide] Fix Device Not Showing Up In Fastboot Mode (Windows 10/11)
You sir are saint...I've been trying to get fastboot to recognize my OP6T for the last 8 hours. Thank you so much!
forum.xda-developers.com
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Click to collapse
thank you I tried this and it still didnt work eventually i went into the registry and deleted lowerfilter, and now the drivers work however,
I am faced with another issue. The MSM tool says ddr not automatically detected and wont continue so we are now trying solve this issue
mreese14 said:
thank you I tried this and it still didnt work eventually i went into the registry and deleted lowerfilter, and now the drivers work however,
I am faced with another issue. The MSM tool says ddr not automatically detected and wont continue so we are now trying solve this issue
Click to expand...
Click to collapse
I have encountered this error and what I found was that there are some people, me being one where you need to disable your network and change your PC date to December 2018 and then open msm and proceed.
gforceriders said:
I have encountered this error and what I found was that there are some people, me being one where you need to disable your network and change your PC date to December 2018 and then open msm and proceed.
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Click to collapse
Worked for me, thank you!

Bricked My phone, cant get into FastbootD to fix it

So i recently wanted to root my OOS 12 oneplus nord, and i bricked it..
i cant get into fastbootD, Recovery, or anything at all except fastboot, the device is detected as Android bootloader interface in device manager, i have tried using: msm tool, flashing normal rom (error: partition not found and Flashing is not allowed for critical partition)
As a last resort, this worked for me : [OPNORD][OOS AC01AA/BA/DA] Unbrick tool to restore your device to OxygenOS
Azeld said:
As a last resort, this worked for me : [OPNORD][OOS AC01AA/BA/DA] Unbrick tool to restore your device to OxygenOS
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Click to collapse
As I said, msm didn’t work for me
Hafted said:
As I said, msm didn’t work for me
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Click to collapse
may be need to reinstall drivers? should be displayed differently in the device manager than Android bootloader interface.
gorro8 said:
may be need to reinstall drivers?
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Click to collapse
Nope, I can’t get it into edl mode, I did manage once but I got the you need to restart error and I couldn’t get it back there
Hafted said:
Nope, I can’t get it into edl mode, I did manage once but I got the you need to restart error and I couldn’t get it back there
Click to expand...
Click to collapse
what do you do to enter the edl mode?
what cable are you using?
gorro8 said:
what do you do to enter the edl mode?
what cable are you using?
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Click to collapse
Using official one plus cable, I hold bot volume keys for about 40 seconds, then connect the cable and only then I let my hands go off the keys
I found a problem similar to yours. they say it's the wrong driver
[Bricked] OP8 : FASTBOOT rom : 'Flashing is not allowed for Critical Partitions
I messed up trying to install TWRP on c.17 OOS12 Now the mobile is bricked. 1. I tried the MSM tool, it shows the COM PORT but doesnt do anything. Just stuck at waiting for device. 2. I tried the ALL IN ON TOOL, but getting "UNHANDLED...
forum.xda-developers.com
download the correct drivers and replace them in the device manager
gorro8 said:
I found a problem similar to yours. they say it's the wrong driver
[Bricked] OP8 : FASTBOOT rom : 'Flashing is not allowed for Critical Partitions
I messed up trying to install TWRP on c.17 OOS12 Now the mobile is bricked. 1. I tried the MSM tool, it shows the COM PORT but doesnt do anything. Just stuck at waiting for device. 2. I tried the ALL IN ON TOOL, but getting "UNHANDLED...
forum.xda-developers.com
Click to expand...
Click to collapse
Ok, I’ll try that and give you an update, Ty!
worth trying another USB port too, even if they are supposed to be the exact same. Same thing happened with my laptop, tried another (presumably identical) USB port and it works first time, every time
Hafted said:
Using official one plus cable, I hold bot volume keys for about 40 seconds, then connect the cable and only then I let my hands go off the keys
Click to expand...
Click to collapse
1st, u really should find the exact drivers. But also very important to remember booting your PC into Test Mode with Driver Signature Enforcement OFF - BEFORE installing the EDL 9008 Drivers for your device.
Besides, after you press and hold both Vol buttons, u should plug the device in IMMEDIATELY, not waiting for 40 seconds, since each time the device boots into EDL mode, if there's no connection is established in 5 seconds , the device will automatically out of EDL mode.
Hey, so after some time (I got a new phone by now) I managed to fix it, turns out that i had to instantly put in the cable, just like how LinhBT Said
LinhBT said:
waiting for 40 seconds, since each time the device boots into EDL mode, if there's no connection is established in 5 seconds , the device will automatically out of EDL mode.
Click to expand...
Click to collapse
Here is something that might work for unbricking and/or getting in to EDL-mode:
Unable to reinstall Oxygen OS from custom ROM. FAILED (remote: Flashing is not allowed for Critical Partitions ). Need assistance, details below.
Hello, friends. So I am here following this exact tutorial : https://www.thecustomdroid.com/oneplus-nord-oxygenos-restoration-guide/ I currently am stuck there @pop-os:~/Desktop/platform-tools_r31.0.2-linux/platform-tools/Partition-image$...
forum.xda-developers.com

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