Outer glass broken and no replacement available! - ZTE Axon 10 Pro Questions & Answers

Hi to all,
I noticed that this phone has an outer glass just over the LCD screen and mine has broken after a little fall. I can't find in Italy a service for repairing as the phone comes from abroad and is out of Eu-warranty.
So I looked for a replacement in order to fix it by myself: I find a lot of "screen with frame", but as I place the order they send me back my money as "the item is no longer available" or something regarding a QC test not passed.
So then I can't find a replacement. Someone could help me to find it? And someone knows if there are any video about how to repair the screen of my Axon 10 pro (5G version)?
Thanx to all

This device has been EOL form zte for a while now, not only that its an obscure device, barely anyone knows about, so thats how much the supply chain cares for it, im not surprised you cant find replacement parts unfortunately, in the usa(my case) they are easy to find https://www.ebay.com/itm/2032431306...H8XLDWck4L_vI4a7gAYLUjTlKcuEdZOYaAmxEEALw_wcB .

rafyvitto said:
This device has been EOL form zte for a while now, not only that its an obscure device, barely anyone knows about, so thats how much the supply chain cares for it, im not surprised you cant find replacement parts unfortunately, in the usa(my case) they are easy to find https://www....
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You're right...but the price is insane!

gioyann said:
You're right...but the price is insane!
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Click to collapse
Look on ebay.de - in germany spare parts are plentyful by now. 150 for the full display, 20 for the glass (beware that doing a glass replacement is hard...)

Related

Where to get reaplacement parts for touch pro (digitzer & keyboard)

Hey guys.. I droped my touch pro about a week ago onto concrete and need a few replacement parts.. I haven't dropped a phone for years when I have had much cheaper phones and now I get a decent one this happens!
The phone actually still works 100% but is in a horrible state.. the digitzer has smashed but somehow still works, theres a key missing from the keyboard and the case is a bit munted, I will attach photos if I can.
I called 3 places in australia;
#1 HTC direct who said send it to us for a quote and we may be able to fix it ($38.50 for the quote and $11 to courier it back)
#2 A htc approved repair centre who said $170 for the screen and $110 for the keyboard.. I got into an argument with their receptionist saying the lcd is fine I just need the digitzer but she was adament they are one and the same.
#3 The vendor where I got the phone, who said their repair centre could fix it but I would have to send it to there for a quote ($35 for quote and $15 postage back)
So from what I can see I'm looking at around $300 from one place or pay $50 to another place for just the quote and they may not come back any cheaper..
I am confident enough to pull the phone apart and repair it myself.. don't have much to lose.. (I actually replaced the phone with a touch HD the next day.. sort of like drown your sorrows by replacing it with something better) As the touch pro wouldn't turn on and I figured it was completely dead..
On closer inspection a few days later I found the battery terminals had bent and wern't contacting, I bent them back and it turns on and works now)
I just want to replace the broken parts because it's a horrible mess!
I found a store on ebay selling the digitzer for $60 which is around what I would expect to pay, waiting to hear back from them if they can source a keyboard and the internal case parts, I thought someone on here might know where I can source these parts outside of Australia?
pics are below.. hope they work (warning: not for those with a weak stomach! )
Here you go
http://mobile.brando.com.hk/prod_list.php?dept_id=039&cat_id=1149
It would be easier to just buy the lcd with digitizer already installed
http://mobile.brando.com.hk/prod_detail.php?prod_id=03799&dept_id=039&cat_id=1149
US$88.00
Here's the complete housing with keyboard.
http://mobile.brando.com.hk/prod_detail.php?prod_id=03811&dept_id=039&cat_id=1149
US$85.00
Thanks, you're a lifesaver! the only trouble is that keyboard is different to mine I think the keys would probably all line up and work but you would have to know which one was which (the symbols and punctuation ones would be hard) if I can't get the right one I'll probably order from there but if anyone knows where I can get the correct keyboard that'd be even better
Happy to help
Let me see if I can find you the touch pro keypad.
Here you go
http://www.order-bulk.com/product_info.php?products_id=86904&language=en&cPath=357
If you were here I would hug you, I have no idea how you found that so fast, maybe I was looking in the wrong places (scouring ebay and google australia) but I've been looking for hours! can now order all the parts I need to turn it into a brand new phone
Out of interest, when you say it's easier to get the screen with the digitzer already installed, is there a reason for that? I see digitizers advertised everywhere seperately, and thought they were an entirely seperate part to the LCD, or are they connected via a bunch of fragile edge connectors? I'm happy to pay the extra $44 to get the lcd / digitzer combo if theres a risk of screwing up seperating them but if it's not a hugely risks job then I wouldn't mind saving the cash..
Thanks so much d3th metal
Hey mate, i got a big f'ing scratch down my brand new fuze. Would love to know how this goes, if you get the digitizer or full screen. As im going to try and polish it out, but i dont hold much hope. So i think this is going to be the only way.
Don't know if this is a case of too little too late information, but i tried to replace the digitizer only on my touch pro because i had some major scratches on the screen. I've taken a part a number of phones in the past and I work with electronics for a living, and for the life of me I have no idea how anyone could separate the LCD from the touchscreen. I ended up cracking the LCD glass and breaking one of the itty-bitty flat cable connectors. My recommendation to anyone contemplating this is to just pay the additional cash to get the LCD and digitizer together. I tried to save $40 and now my phone is in a zillion parts in a plastic bin waiting for the new screen to get here
sanche13 said:
Don't know if this is a case of too little too late information, but i tried to replace the digitizer only on my touch pro because i had some major scratches on the screen. I've taken a part a number of phones in the past and I work with electronics for a living, and for the life of me I have no idea how anyone could separate the LCD from the touchscreen. I ended up cracking the LCD glass and breaking one of the itty-bitty flat cable connectors. My recommendation to anyone contemplating this is to just pay the additional cash to get the LCD and digitizer together. I tried to save $40 and now my phone is in a zillion parts in a plastic bin waiting for the new screen to get here
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Yeh the way to do it is to use a razor blade. It will definitely take some time though and a lot of patients.
This would be awesome for a sticky. It would provide anyone who needs help with getting parts for their touchpro/raphael/fuze if they decide they need it.
D3TH METAL said:
Here you go
http://www.order-bulk.com/product_info.php?products_id=86904&language=en&cPath=357
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Click to collapse
Would be I able to replace this keyboard with the one on my Fuze, I know i would have to figure out how to map all the buttons right, but would it fit correctly
Please pm me, Thanks
HELP
Did any1 buy anything from the mobile.brando.hk? If so pls tell me if I should get the replacement touch screen from them. My touch pro is full of anoying rainbow scratches
Antenna
Does anyone know where I can find a replacement internal bluetooth antenna wire?
I have a boot up Touch pro from HTC not AT&T, but just not go to the operation mode! Screen is prefect condition no starch, will come with screen protector. The outside case is prefect condition, Anyone want it? I will like to sell it for 120 dollar including OEM box, everything ALSO come with the SEIDIO case with clip. Please PM me for any question. Thanks

Extremelly bricked phone

Hello all,
For the past 2 months, I have been facing various problems with my VOX. First, the display was not working properly. Then, the spring between the two halves started sticking out. Next, suddenly, after I restarted the phone, I saw that the display was blank. I thought that there might be some problem in the cable connection between the two halves. On closer inspection, I saw that a plastic like cable(presumably, the connection between the two PCBs) had got cut. Also, due to an earlier mishap, my receive call button had broken.
I would like to know if my phone is salvageable, and if yes, at what cost.
Presumable repairs needed:
1: keypad replacement
2: possible display replacement
3: maybe the connector between the two halves needs to be replaced.
4: connector between the two halves needs to be replaced.
I would like to get a rough idea as to how much will it cost to effect these repairs from the authorized service centre and if it will be worth going through at all.
I like this phone for its versatility and do not want to replace it without giving it a benefit of doubt.
Hoping to hear from you all as soon as possible.
Akshay
The authorised service center will charge approx 1000 for serving as labour and fitting charges. and rates for genuine spares if u buy them from service centres are
keypad - Rs. 600
display - Rs. 3200
connector - dont know
but still, after so much expenditure, they still wont guarantee for it to work though!
so, dyu think its time for me to let go of the phone??
If yes, then i have been looking at a few models, what do you think about the new samsung marine or star 3G??
Or suggest me a phone below Rs.10k and having maximum features... touchscreen is optional
If you are really affectionate to your VOX, then i'll suggest you to buy another VOx because i would have done the same.
else you can look for more mobile phones at poorvika.com, indiagsm.com, compareindia.com or gsmarena.com. but do tell me the one you buy.
try ordering online at ebay. i ordered mine for 42 US dollars just arrived 2 weks ago. Its an orginal housing front and back and including front and back keyboard. Il look again for the buyer and post his name here. Too bad fpc keypad is not included. But the housing is original.
Just get the service manual from winmodaco for htc vox
ditch it....
I went to the service centre. the guy there sed that the whole thing will cost a minimum Rs.3000 upto 70% of the phone cost ie. Rs.7000.
I think its time for me to move on [sob][sob]...
ah well, the phone served me well during its time....
goodbye HTC....
will post my new phone selection when i get it.
akshayc1111 said:
I went to the service centre. the guy there sed that the whole thing will cost a minimum Rs.3000 upto 70% of the phone cost ie. Rs.7000.
I think its time for me to move on [sob][sob]...
ah well, the phone served me well during its time....
goodbye HTC....
will post my new phone selection when i get it.
Click to expand...
Click to collapse
I would suggest you to go for Gene, its a really good phone for just 9 K
Addicted2xda said:
I would suggest you to go for Gene, its a really good phone for just 9 K
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Click to collapse
I think after using vox u can never be satisfied with Gene.
Vox is far much better, specially for those who love to watch video and movies on their phones since the video quality in GENE is far more inferior than VOX. but one thing is for sure that GENE in cheaper than vox but price hardly matters if u want satisfaction.
SAHILISTHEBEST said:
I think after using vox u can never be satisfied with Gene.
Vox is far much better, specially for those who love to watch video and movies on their phones since the video quality in GENE is far more inferior than VOX. but one thing is for sure that GENE in cheaper than vox but price hardly matters if u want satisfaction.
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watching tv on smartphone is jus like bikking in home ))
no... It is much better than a home theatre if u have good subwoofers and a 'htc to 3.5 mm' jack.
akshayc1111 said:
I went to the service centre. the guy there sed that the whole thing will cost a minimum Rs.3000 upto 70% of the phone cost ie. Rs.7000.
I think its time for me to move on [sob][sob]...
ah well, the phone served me well during its time....
goodbye HTC....
will post my new phone selection when i get it.
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Click to collapse
Well I like Asus handsets very much after HTC .You can look for asus.
yogusmilu said:
Well I like Asus handsets very much after HTC .You can look for asus.
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Click to collapse
is there any asus mobile within 10K. if yes, i would love to buy. I too like them. they are good!
SAHILISTHEBEST said:
is there any asus mobile within 10K. if yes, i would love to buy. I too like them. they are good!
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Click to collapse
Yes there is one PDA Asus P320 which comes around 9k.But I like its Asus P527 most .Its looks as well as its features are far better than Vox.It will cost you around 12-13k..I am also planning to buy the same.
Good Luck !
Yogusmilu
Update
Sorry for reviving the thread, but I need your opinion on the topic again.
The service center guy told me that there was a complete hardware failure( too obvious, cos the torn cable between the two halves were clearly visible)
He said that it would take Rs.10k($200 approx) for complete repair. This mindblowing charge made me gulp and i took the cellphone back. Coming back to home, I saw that the guy was just citing the obvious as he had most definitely not at all opened the phone and tested it for any other faults. So, i took up matters in my own hands and opened my phone(finally). Well, I had nothing to lose and hence, went ahead. After opening the phone, I saw that one the springs in the sliding apparatus had loosened, and come in the way of the cable. The flimsy cable had gotten caught and hence, had got torn due to sliding of the two halves.
In the end, after complete disassembly, I saw that the only visibly damaged part was the cable between the two halves. I cannot see any reason to charge 10k for that. So i am planning to go to the repair center and show him the damaged part only and ask him to replace it. Searching the net, I found that the replacement part for the rigid flex board( I believe that's what it is) is $89( mebbe totally $100 approx after shipping charges, etc..).
So, do I go ahead and order the replacement from the net and reassemble the whole thing on my own, or do I not risk it?
I am gonna buy a new phone anyway, mostly the samsung marine. It looks good, albeit the small screen.
what i think is, you should post some pics to show us. someone might be know what wrong with your phone.
also we not know what exact problem hardware you are facing. if you have extra money why not to take a risk. same to me when im trying to replace a ribbon cable in my hermes. the shop said it will be cost 80usd/280myr. so i decide to not repair it and let it be...
now im happy with my vox and kaiser...
I am in a catch 22 situation. I have to take a photo of my damaged vox, but my vox is the only decent camera in my house. Neways, to give you a rough idea of what is broken, I will attempt to photoshop a stock image of the component.
The site from where i obtained the image( http://mobile.brando.com.uk ) was selling the same for $38+$3(shipping). I want to know if this site can be trusted and also, what are the chances for me to fix the vox at home without any further damage.
When I opened the phone, I saw that the connection was pretty delicate, So, I am a bit cautious of a home repair.
PS: here is the link of the product: http://mobile.brando.com/htc-s710-rigid-flex-board_p03852c1023d088.html
@RxenDrav: If the site is good, you too can check for your item there.
Plz help...
K ppl nebody hv ne idea what shud i do now? shud i risk 35$ or go for a new phone?
akshay, unfortunately im not profesional and dont have any experience in dissamble or repairing htc vox. but i'd done before on my hermes..
Someone here should help akshay fixing their vox...Anyone out there? we need help here!
also akshay you also can buy a used vox from your indian friend check here http://forum.xda-developers.com/showthread.php?t=554896
ask him
hi akshay,
instead of wasting your Rs. 2000 (approx), you can buy a second hand vox for Rs. 3000 (approx) at gaffar market in new delhi. Since i saw many of them being sold there yesterday. You can get a 'never disassembled' phone instead of disassembling your phone and then reassembling your phone.
I have faced this many times, that each time my vox has been disassembled, everytime a new problem arises. So dont be so sure even after buying that abovementioned part. I think you can look for a used vox in pune also. u can easily find a cheap and gud one.
regards
sahilisthebest

OEM Replacement Shell/Case?

I dropped mine the other day while in the slip case and just my luck, it landed right on the top where the only exposed part of the phone is.
Now I have a nice ding in the top near the headphone jack.
I called HTC and they didn't have an exact price quote but sounds like their minimum cost is $170.
That seems a little excessive to replace the shell/case.
On the the question, has anyone seen OEM replacement shells/cases for the N1 available?
Or maybe another solution to getting my phone fixed? I was planning to sell it off in the near future when the next best thing comes out but fear that this will seriously hinder my ability to sell it for a reasonable price.
Thanks!
- Fescen9
same problem here..
If you bought from HTC, I'd like to know the price please.
interesting solution would be to send in your phone to colorware, http://www.colorwarepc.com/p-216-nexus-one.aspx
, you can pick a color, its only 5 bucks more than 170$, and will probably make your phone cost more
Give it some time...eventually places like cnn.cn will carry every replacement part for the phone. They already have the digitizers and things like trackballs.
di2356 said:
interesting solution would be to send in your phone to colorware, http://www.colorwarepc.com/p-216-nexus-one.aspx
, you can pick a color, its only 5 bucks more than 170$, and will probably make your phone cost more
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Click to collapse
Damm wish they had this in the UK

Xoom Digitizer Replacement?

Does anyone know where I can get a reasonably priced digitizer? I dropped my Xoom today and I've got a crack along the right edge. The only ones I have been able to find via googling are either ridiculously expensive ($250+) or the web site looks shady...
+1 im looking for motorola xoom glass @ digitizer replacement also...
Contact Motorola directly, they have a repair and replacement program.
Nobody thinks of this?
cwizardtx said:
Contact Motorola directly, they have a repair and replacement program.
Nobody thinks of this?
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Click to collapse
yes, but if they don't live in the usa it could be complicated/not the best solution... so the question still relevant.
I doubt there is no service/office of Motorola where you live. Remember that the guarantee applies to Motorola's worldwide, I asked here in Bulgaria, and I have warranty, even though I've purchased from the states. They checked my serial number and immediately went there warranty... when and by whom it was bought, how long is the warranty, etc.
I thought xoom have gorilla glass it was supposedly would not break
there is no motorola xoom support in Malaysia yet...and warranty doesnt cover lens @ digitizer...i've talk to motorola support service in US,they need US address to recive or send the item...repair the lens cost $199...its a lot amount because im a student...
what the model of the digitizer...i know its corning gorilla glass...but i need the serial number cause im searching on the web and im find this info
www.isuppli.com/Teardowns/News/Pages/XOOMBOM-Totals-$359-92-IHS-iSuppli-Teardown-Reveals.aspx
but i dont know what are the digitizer model?
can someone tell me what the digitizer model?
thanks
sory bout my english
I don't think there are student discounts for physical damage
cwizardtx said:
I don't think there are student discounts for physical damage
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ya i knew there are no discount for student even for cracked lens damage...really miss my xoom...been using only 1month T.T
I have replaced 3 of these to date i got them from ebay for about 50 bucks
check out http://cnn.cn/shop/motorola-xoom-c-22_1274.html, they have the digitizer for $130. dont know where else to find it.
many supplier said the Xoom digitizer panel has been out of stock,i finally got one from lingosbox at 128.98$,it works the same as my previous one.

Help with lcd replacement kit!

Ok guys I just ordered the cheapest lcd replacement kit(lcd+digitizer without frame) in just 1500₹(~22dollars) from eBay.
Link- https://m.ebay.in/itm/For-OnePlus-O...zer-Without-Frame-1-1-/272463439560?hash=NDY=
P.s.- I applied coupon so don't ask ques like how I got it in such less.
And it is sort of unbranded...
So my ques is that anybody tried any unbranded/generic brand lcd replacement? Is it worth the price and will it work fine? Should I cancel the order if you have better options?
I can get refund if it doesn't work but that's only in like 90% of the cases so what are your suggestions on it?
Thanks!
Looks like you could potentially end up with issues with this screen, if not now, later. If you venture over to /r/mobilerepair, the sidebar has some very good part sources. In my experience, most of the parts of ebay and amazon were "reject" parts that have been refurbished. That said, for a lot of legal reasons, it's hard to find replacement parts with oem logos. Never skimp on yourself when buying repair parts, as you really do get what you pay for in this industry.
Mydnytefantasy89 said:
Looks like you could potentially end up with issues with this screen, if not now, later. If you venture over to /r/mobilerepair, the sidebar has some very good part sources. In my experience, most of the parts of ebay and amazon were "reject" parts that have been refurbished. That said, for a lot of legal reasons, it's hard to find replacement parts with oem logos. Never skimp on yourself when buying repair parts, as you really do get what you pay for in this industry.
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Click to collapse
So what do you suggest?
Delivery from aliexpress takes 20 days to here so I don't think I can actually order from that.
Finding an oem one in resilient price is challenge.
Mr.Ak said:
So what do you suggest?
Delivery from aliexpress takes 20 days to here so I don't think I can actually order from that.
Finding an oem one in resilient price is challenge.
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Click to collapse
You're going to have to forget the idea of buying OEM, OEM replacement parts don't exist. The closest thing you'll find are OEM-grade or oem-equivalent. Have you ever repaired your OPO or any phone before? If not, I would suggest this one:
http://m.repairsuniverse.com/oneplus-one-lcd-touch-screen-assembly-with-frame-replacement.html
It has the frame attached, so there won't be any excessive getting or prying at glass, just transfer all the little stuff over.
Mydnytefantasy89 said:
You're going to have to forget the idea of buying OEM, OEM replacement parts don't exist. The closest thing you'll find are OEM-grade or oem-equivalent. Have you ever repaired your OPO or any phone before? If not, I would suggest this one:
http://m.repairsuniverse.com/oneplus-one-lcd-touch-screen-assembly-with-frame-replacement.html
It has the frame attached, so there won't be any excessive getting or prying at glass, just transfer all the little stuff over.
Click to expand...
Click to collapse
Yes sir,I do have experience with repairing phones,hardware and stuff and I can easily detach lcd from the frame.
I know eBay is not that trustable but can you see the link that I have given and tell me if it looks promising.
Thanks!
Edit: How can I see if the lcd replacement is OEM-equivalent or not? By it's price,brand or what?
Because the one I have ordered on eBay is unbranded but also the link you gave,doesn't carry any brand name either.
Thanks again.
If i'm not mistaken for OPO there only two manufacturers that makes those LCD replacement...JDI (original manufacturers) and LG (if i'm not mistaken)....there no way to find out which manufacturers that makes those LCD by looking that ebay or something but you can find out when you look closer once it got in your hand....
there two way to find out whether you bought a good LCD or not....
1. look at the hardware button - none original will have a dim/fade light on hardware button....
2. screen brightness - you will notice the differences when you moved the brightness to 100% or to the lowest...
iPusak Gaoq™ said:
If i'm not mistaken for OPO there only two manufacturers that makes those LCD replacement...JDI (original manufacturers) and LG (if i'm not mistaken)....there no way to find out which manufacturers that makes those LCD by looking that ebay or something but you can find out when you look closer once it got in your hand....
there two way to find out whether you bought a good LCD or not....
1. look at the hardware button - none original will have a dim/fade light on hardware button....
2. screen brightness - you will notice the differences when you moved the brightness to 100% or to the lowest...
Click to expand...
Click to collapse
Thanks! I just hope it work fine.

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