The phone is brand new, runs Android 9 and - like the title says - won't install any apps. This happens either if I want to download apps from the store (the download happens but then I get an error message that the app can't be installed) or if I want to install an apk file from my sd card.
On the internet dozens of sites keep repeating to clear cache and data from Google store and Play services. No way! Even after a factory reset the situation doesn't change.
I also flashed the phone with its firmware ... the result stays the same.
I tried changing user account and double-checked my connection.
I will eventually return the phone to the seller, but, until then is there anything else I might try that escaped me?
Thank you
The cause for this problem ( Error 910 ) is that there is not enough available storage space.
Fix: Make some space.
try to install apps from browser (open google play on your computer and login to your play account that added to your phone ), remote installation , the apps will be installed your device , then open google play and you will be able to install apps directly from google play
Thank you jwoegerbauer and eslamdiaa2 for your replies.
Jwoegerbauer, the phone is new and no apps have been installed. I'm attaching a pic to prove there is plenty of space.
eslamdiaa2 I did try the remote installation. The app is sent to the phone but the result is the same: can't be installed (like in the picture of my opening post). Besides, I also said I can't even install apk files from my sd card.
ok, try to clear cache for google play services , and restart your phone
Been there done that. Like I said it in my opening post.
I have the same issue. Please try this code ( *#13579*# )
Thank you so much kiwi1688. That code WORKED!!! You're a life saver!!!
There may be various reasons behind this error, but for now, you can check and follow these steps whether they are working for you or not.
Clear the cache and data of the Play Store
This gives the app a fresh start and can help fix issues.
Steps are:
Open your device's Settings app.
Tap Apps & notifications See all apps.
Scroll down and tap Google Play Store.
Tap Storage Clear Cache.
Next, tap Clear data.
Re-open the Play Store and try your download again.
Thanks bracknelson but in my case it was NOT a question of clearing cache and data (which was the very first thing I have done). Odd enough I had to "enable" app installation with the code provided by kiwi1688. After entering the code a confirmation message appeared and since then I was able to install any apps.
Before that I was about to return the phone to the manufacturer because it was far from my mind there was a code to be entered. Weird!
Related
I have read through a number of these How-To's online and had struggled through most of them with little success. My struggles were due to my slow internet, among other things, and the lack of reliability and up-to-dateness of these methods. I will present a thorough method for accessing the full potential of Play Music outside of the USA, and am confident that this will have positive results for those of you who have had no success with alternative methods.
1. Currently, you can download Play Music from the Play Store onto your device. If you haven't already done this, go ahead and do it now.
2. Go to tunnelbear.com and download it for your applicable operating system. Install it onto your computer. At some point, you will have to sign up. Do this. It will be worth the hassle. Use a real email as you will have verify your information.
3. Run the installed program on your computer. Once you verify your email, you can sign in. The program will want to install another internet connection. Let it. When the program is open there will be a window with two knobs. Ensure the one on the right is switched to US and then switch the one on the left to ON.
4. TunnelBear will configure and start doing its thing. Once it is connected, come back to this browser and open a new tab (or whatever you want). Then, type in music.google.com into the address bar and go to the site. Sign in using your Google account. Then, it will bring you to the Play Music page.
5. A window should pop up in front of the page asking you to Accept certain conditions. If not, maybe clicking on the Upload Music on the upper right of the page should do the trick. Continue to follow the instructions, accepting the conditions and 'buying' the app. After the first two steps of this process, using other methods, a circular blue loading ring would come on the screen and nothing would follow. By using this method, the loading ring will appear for a short time, and then a new window will pop up asking you to purchase the application.
6. Continue following the steps until you come to the step that requires an American Credit Card. I already have my (Canadian) credit card on file. When I went to select it from the list, it stated that it could not be used, so click to add a new payment method / credit card.
7. Simply enter the same credit card information (or the accurate information for any credit card you have). For the country, leave it as United States. Enter your full name (the name on the card). For the Post Code, find any legitimate American zip code online and punch it in. Click to accept and it should go through. Since it is not actually charging the card, it shouldn't really make a difference.
8. Then you will eventually be prompted to install the musicmanager.exe, which should be installed onto your computer. Following through the installation steps, you will be asked which file it will take music from to upload. I started with a new folder that I put a small amount of songs into, since my internet is quite poor and the upload speeds are minimal.
9. Now, grab your device. Ensure that the Play Music app is installed, but not running in the background. Go to
Settings > (Device) Apps > (Downloaded) Google Play Music. Click Force Stop and then Clear Data.
10. Close this. Make sure some music has been uploaded via the Music Manager. Then, go to
Settings > (Accounts) Google. Click on the account associated with your music manager (the one you used to sign in) and sync the account. Once it is fully synced, open your Play Music app and the uploaded songs should start compiling into the app!
I did this last night with success. My struggles with other methods leads me to believe that I am not the only one. That is why I made this.
Hopefully this works for you! I may have missed something or used the wrong wording in some parts, but the idea is the same and I'm sure you will manage.
Try contacting senior developers....
DONT FORGET TO HIT THANKS.......
Sorry for digging up this old topic, but you sir is now my master. Worked flawlessly for me. (I'm from Brazil.)
Micoolef said:
I have read through a number of these How-To's online and had struggled through most of them with little success. My struggles were due to my slow internet, among other things, and the lack of reliability and up-to-dateness of these methods. I will present a thorough method for accessing the full potential of Play Music outside of the USA, and am confident that this will have positive results for those of you who have had no success with alternative methods.
1. Currently, you can download Play Music from the Play Store onto your device. If you haven't already done this, go ahead and do it now.
2. Go to tunnelbear.com and download it for your applicable operating system. Install it onto your computer. At some point, you will have to sign up. Do this. It will be worth the hassle. Use a real email as you will have verify your information.
3. Run the installed program on your computer. Once you verify your email, you can sign in. The program will want to install another internet connection. Let it. When the program is open there will be a window with two knobs. Ensure the one on the right is switched to US and then switch the one on the left to ON.
4. TunnelBear will configure and start doing its thing. Once it is connected, come back to this browser and open a new tab (or whatever you want). Then, type in music.google.com into the address bar and go to the site. Sign in using your Google account. Then, it will bring you to the Play Music page.
5. A window should pop up in front of the page asking you to Accept certain conditions. If not, maybe clicking on the Upload Music on the upper right of the page should do the trick. Continue to follow the instructions, accepting the conditions and 'buying' the app. After the first two steps of this process, using other methods, a circular blue loading ring would come on the screen and nothing would follow. By using this method, the loading ring will appear for a short time, and then a new window will pop up asking you to purchase the application.
6. Continue following the steps until you come to the step that requires an American Credit Card. I already have my (Canadian) credit card on file. When I went to select it from the list, it stated that it could not be used, so click to add a new payment method / credit card.
7. Simply enter the same credit card information (or the accurate information for any credit card you have). For the country, leave it as United States. Enter your full name (the name on the card). For the Post Code, find any legitimate American zip code online and punch it in. Click to accept and it should go through. Since it is not actually charging the card, it shouldn't really make a difference.
8. Then you will eventually be prompted to install the musicmanager.exe, which should be installed onto your computer. Following through the installation steps, you will be asked which file it will take music from to upload. I started with a new folder that I put a small amount of songs into, since my internet is quite poor and the upload speeds are minimal.
9. Now, grab your device. Ensure that the Play Music app is installed, but not running in the background. Go to
Settings > (Device) Apps > (Downloaded) Google Play Music. Click Force Stop and then Clear Data.
10. Close this. Make sure some music has been uploaded via the Music Manager. Then, go to
Settings > (Accounts) Google. Click on the account associated with your music manager (the one you used to sign in) and sync the account. Once it is fully synced, open your Play Music app and the uploaded songs should start compiling into the app!
I did this last night with success. My struggles with other methods leads me to believe that I am not the only one. That is why I made this.
Hopefully this works for you! I may have missed something or used the wrong wording in some parts, but the idea is the same and I'm sure you will manage.
Click to expand...
Click to collapse
Your instructions are perfect. Thank you so much.
I tried so many methods without success until I came upon this post, thanks Micoolef.
Does not work
Micoolef said:
I have read through a number of these How-To's online and had struggled through most of them with little success. My struggles were due to my slow internet, among other things, and the lack of reliability and up-to-dateness of these methods. I will present a thorough method for accessing the full potential of Play Music outside of the USA, and am confident that this will have positive results for those of you who have had no success with alternative methods.
1. Currently, you can download Play Music from the Play Store onto your device. If you haven't already done this, go ahead and do it now.
2. Go to tunnelbear.com and download it for your applicable operating system. Install it onto your computer. At some point, you will have to sign up. Do this. It will be worth the hassle. Use a real email as you will have verify your information.
3. Run the installed program on your computer. Once you verify your email, you can sign in. The program will want to install another internet connection. Let it. When the program is open there will be a window with two knobs. Ensure the one on the right is switched to US and then switch the one on the left to ON.
4. TunnelBear will configure and start doing its thing. Once it is connected, come back to this browser and open a new tab (or whatever you want). Then, type in music.google.com into the address bar and go to the site. Sign in using your Google account. Then, it will bring you to the Play Music page.
5. A window should pop up in front of the page asking you to Accept certain conditions. If not, maybe clicking on the Upload Music on the upper right of the page should do the trick. Continue to follow the instructions, accepting the conditions and 'buying' the app. After the first two steps of this process, using other methods, a circular blue loading ring would come on the screen and nothing would follow. By using this method, the loading ring will appear for a short time, and then a new window will pop up asking you to purchase the application.
6. Continue following the steps until you come to the step that requires an American Credit Card. I already have my (Canadian) credit card on file. When I went to select it from the list, it stated that it could not be used, so click to add a new payment method / credit card.
7. Simply enter the same credit card information (or the accurate information for any credit card you have). For the country, leave it as United States. Enter your full name (the name on the card). For the Post Code, find any legitimate American zip code online and punch it in. Click to accept and it should go through. Since it is not actually charging the card, it shouldn't really make a difference.
8. Then you will eventually be prompted to install the musicmanager.exe, which should be installed onto your computer. Following through the installation steps, you will be asked which file it will take music from to upload. I started with a new folder that I put a small amount of songs into, since my internet is quite poor and the upload speeds are minimal.
9. Now, grab your device. Ensure that the Play Music app is installed, but not running in the background. Go to
Settings > (Device) Apps > (Downloaded) Google Play Music. Click Force Stop and then Clear Data.
10. Close this. Make sure some music has been uploaded via the Music Manager. Then, go to
Settings > (Accounts) Google. Click on the account associated with your music manager (the one you used to sign in) and sync the account. Once it is fully synced, open your Play Music app and the uploaded songs should start compiling into the app!
I did this last night with success. My struggles with other methods leads me to believe that I am not the only one. That is why I made this.
Hopefully this works for you! I may have missed something or used the wrong wording in some parts, but the idea is the same and I'm sure you will manage.
Click to expand...
Click to collapse
I have tried it with tunnelbear, private internet access, express vpn and hola. It doesn't work. I don't get past the first stage. I get the message The Google Play music player is currently available in select territories. This message I get even if the VPN is not activated. I have already updated a US address as billing and delivery in my wallet account. Apart from that a US card is also updated.
manukashyap said:
I have tried it with tunnelbear, private internet access, express vpn and hola. It doesn't work. I don't get past the first stage. I get the message The Google Play music player is currently available in select territories. This message I get even if the VPN is not activated. I have already updated a US address as billing and delivery in my wallet account. Apart from that a US card is also updated.
Click to expand...
Click to collapse
Same here, "The Google Play music player is currently available in select territories"
I randomly started getting 2 notifications; one saying I had low memory, a second that I was running out of space. When I clicked on the notification, I get 'attached image' screen. (I have never clicked on the start test button, it's big, and red... It scares me!)
I've done a fair bit of searching but can't find any topics/posts (searching "speed up your Android" is a bit of a nightmare...)
So, yeah. Has anyone seen this before? I have removed the last 3-4 apps I installed, but no change. I was using L launcher until it started overriding my screen with ads for a couple of apps. This would occur when I had installed a new app via playstore. After uninstalling, those ads have gone..
Any thoughts or help will be appreciated.
Cheers,
Franklee99 said:
I randomly started getting 2 notifications; one saying I had low memory, a second that I was running out of space. When I clicked on the notification, I get 'attached image' screen. (I have never clicked on the start test button, it's big, and red... It scares me!)
I've done a fair bit of searching but can't find any topics/posts (searching "speed up your Android" is a bit of a nightmare...)
So, yeah. Has anyone seen this before? I have removed the last 3-4 apps I installed, but no change. I was using L launcher until it started overriding my screen with ads for a couple of apps. This would occur when I had installed a new app via playstore. After uninstalling, those ads have gone..
Any thoughts or help will be appreciated.
Cheers,
Click to expand...
Click to collapse
That picture tells me you don't own your device, someone else does. For starters, reinstall your current rom with the complete wipe and I mean wiping internal sd too. Remove your simcard before rebooting. Then get root, because if you don't, that would mean that Android system owns your phone. Just because you don't have root does not mean that system apps don't: They do (and you don't). So, get root, set it up for prompt and deselect "trust system user". You don't want to trust anything. Second, get Afwall from F-Droid and allow internet only for apps you use: browser, messaging etc. Don't allow system apps to connect to the internet. I mean none. Second, don't get any app that has ads. Period. If you do, you will always end up in a situation shown on your photo. There are many more things you can do: just read this forum, but these limited steps should protect you from major threats.
Ah, bugger. Thought that may be the response...
When do I reinsert sim card? And I'm guessing I can't use the .zip of the ROM currently stored in my internal storage?
Thanks for your reply.
Franklee99 said:
Ah, bugger. Thought that may be the response...
When do I reinsert sim card? And I'm guessing I can't use the .zip of the ROM currently stored in my internal storage?
Thanks for your reply.
Click to expand...
Click to collapse
You can reinsert the sim card once you setup the firewall and whitelist the apps that are allowed internet access (all others - denied). You can still use zip files that contain a good rom. You can flash that rom and then format SD card before rebooting (you can also transfer known good apps to your external SD or PC and later put them back).
optimumpro said:
You can reinsert the sim card once you setup the firewall and whitelist the apps that are allowed internet access (all others - denied). You can still use zip files that contain a good rom. You can flash that rom and then format SD card before rebooting (you can also transfer known good apps to your external SD or PC and later put them back).
Click to expand...
Click to collapse
Okay, cool. So to confirm, you don't believe any .zip or .apk that I'm 100% sure were safe downloads (roms, gapps, playstore backup apks etc), might be infected? (They are stored in internal storage (HTC M7)). I was going to clear everything but if you believe them to be safe I'll keep some of my backed-up apps etc to save redownloading again.. (My current rom and gapps files too for that matter...)
Thanks for taking the time to help me out. :good:
Also, is there a windose virus scanner that's any good at scanning .apks etc for Android nasties??
Thanks.
Franklee99 said:
Okay, cool. So to confirm, you don't believe any .zip or .apk that I'm 100% sure were safe downloads (roms, gapps, playstore backup apks etc), might be infected? (They are stored in internal storage (HTC M7)). I was going to clear everything but if you believe them to be safe I'll keep some of my backed-up apps etc to save redownloading again.. (My current rom and gapps files too for that matter...)
Thanks for taking the time to help me out. :good:
Click to expand...
Click to collapse
There is no way I can tell you that the apps or roms you have (which are unknown to me) are safe. It is your call. There is plenty of garbage in playstore. I, for example, don't use gapps or anything Google. I have no google services framework, so there is no way for Google to know what is on my device. Google even does not know I have android: when I login to my gmail (using web browser), I get an e-mail saying someone using Linux just logged in the account). So, I would transfer internal SD somewhere else and then examine each app (you can do it in store) to see if there are any ads. Apps that have ads are no go...
Good luck.
Hi, I have a MID-756, also known as an F900, Quadcore A33, with Android 4.4.2. A bog-standard cheap tablet, but having installed a 10,000mah battery, quite a useful device that lasts for several days.
The performance isn't super-sparkly and it does appear to run out of some types of memory sometimes, with browsers prone to shutting down without warning when reading newspaper websites. So I purchased Link2SD Pro and moved as many things as possible to the internal SD card. This also allows you to set some system programs as user programs, which then enables you to move them to the SD card as well, which is very useful.
I also did this with google play store and google play services, and that is when it went wrong, as google play store no longer worked. Based on things other people suggested, I tried various things like clearing caches, but that didn't work. I tried to use the browser to go to the play store and update them, but it said things like, "App will be installed later" - but which never happened. I tried to download google play services and play store APK's from a repository and after deleting the originals I installed them from the APKs. It nearly worked - it got to checking permissions, but instead of starting the download progress bar it said, "Unfortunately google play store has stopped", or words to that effect. Based on one suggestion I tried clearing the data for services and google services framework, and then it wouldn't even connect to the store at all.
So I saved important things and then did a factory reset, under the naive impression that it would restore it to how it had arrived. I discovered that it only clears user data and programs, and does not restore system apps that you've stupidly deleted. Having reinstalled the play services and play store from the downloaded APK's it still wouldn't actually download anything as it failed at the progress bar stage with the same message as before - "Unfortunately google play has stopped".
The other thing is that after doing a complete reset the keyboard became chinese, and having to use the old 'Nokia' way of entering English using a numeric keypad is a nuisance. So I'm keen to be able to restore the Play store function so I can at least download a better keyboard.
I've tried to download the gapps file, saving it on an external SD card and installing it on its own as suggested by one person, even going to the Pico version and each time I get "E: Error in /tmp/sideload / package.zip (status error 255)", which apparently means not enough memory according to one person.
I have looked for a custom ROM to install from scratch, but there don't appear to be any for this model. I considered reinstalling the original ROM I downloaded (exdroid4.4.2_r2-a33-v2.0) but I haven't found a mid-756 driver file so my understanding is that it is highly likely to fail.
I can't now reinstall the Link2SD app in order to set the play-related apps back to system apps again either, even though I tried uninstalling and then reinstalling on my rooted phone in order to get the .APK files and then transfer them across to the tablet. It appeared that the .APK files were automatically deleted from both the app and the Pro licence app.
I'm feeling I've right royally screwed my tablet. I know it wasn't that expensive, but it is pretty useful with the massive battery so I'd really appreciate any pointers to help fix it. I've read the suggested threads but as I can't find a driver file for this device, reinstalling the whole ROM from scratch doesn't seem like a good idea. Is it safe to clear the Dalvik cache and reinstall a whole gapps package though? I'm cautious because so far clearing other caches does not seem to have improved anything and in one case made it worse.
Very grateful for any help received!
Mike
Ok, didn't get any help but finally fixed it and people might like to know how I did it:
To recap, the situation was: Rooted MID-756 / F900 tablet, having deleted play store after it stopped working when I made it a non-system app, and after doing a full reset, found that the only keyboard option was a japanese one with Nokia-style input for Western typeface. Complete nuisance to use and with hardly any even standard apps remaining after I'd previously moved them to SD card, which was then wiped when I did full reset. So, close to useless.
Solution: Use another Android 4.2 phone, and for each of the following apps, [ Google play services, play store, Link2SD, Link2SD (new)] do the following steps:
a) in Link2SD, select an app.
b) in the details screen, from the options menu, select 'share apk'. You may need to scroll the menu up if your screen doesn't show it.
c) When the share apk options come up, select 'google drive'
d) go to your PC, and in google drive, change the name to xxxxx.apk . I don't know why the .apk seems to get missed off, but you need to add it back in again.
e) Once you've done all four apps, copy all of them to a micro SD card.
f) Put the micro SD card in your tablet.
g) in a file manager, go to the external SD card, and click on the google play services.apk. This will take you through the install procedure. When it has finished installing, reboot.
h) Do the same with Link2SD and Link2SD(new). Even if it says that the licence won't verify (it will show a red triangle next to the name when the app is open), don't worry. Select google play services, and in the detail screen, from the options menu select 'convert to system app'. Then reboot again.
i) Do the same with Play Store - install apk, reboot, convert to system app using link2SD and reboot again.
f) Open Play Store. You will probably have to go through some account setting up of google play store which should be familiar to you. This time when you get to play store and try downloading or updating something it should work. If it still doesn't, do one more reboot.
You can now restore all your previous apps, including the google keyboard if you've screwed that up by doing a hard reset. You will now be able to use a proper keyboard again.
If Link2SD was not verifying the licence for the paid version, when play store is working again you should find it will now check the licence properly.
The moral of the story: Play store does not work as a user app, it needs to be a system app, so don't try to convert it to a user app in the first place.
coolinventor said:
Ok, didn't get any help but finally fixed it
Click to expand...
Click to collapse
Ok so I think you are new to xda and so I want to tell you that you will only get a reply when you post summarized threads.
Posting long posts will not get much attention
You can post small posts and then just elaborate your problem when you get a reply
Remember my advice next time whenever you post
Regards milkyway3
You're correct - Point taken, thanks
coolinventor said:
You're correct - Point taken, thanks
Click to expand...
Click to collapse
And ya also remember
Always thank the post using the thanks button whenever you get any help because it is meant for it and these thanks are recorded by the xda community
Regards milkyway3
Doh! I'll get the hang of it eventually
Hello guys,
I'm on Oreo MHA-L29 8.0.0. 362(C636) also, I have a 128GB class 10 sdcard on the phone.
Before I shoot off, I want to say I didn't have this issue with Nougat but it began from Oreo beta.
Sometimes when I try to save a file the phone takes me to the point of selecting location and also filename to be saved and when I click save, then UI flashes and acts like it has completed the process but it doesn't save.
What I realized is;
1. Printing as pdf never saves (& I really need this function) always doing the flashing.
2. Some apps like WhatsApp, when I try to access documents to send, when I tap on browse other docs at the top it does the flashing (like it wants to access memory then comes back out)
What I've done so far
1. Individually disable then grant memory access to these apps.
2. Remove the sdcard and try using the phone without it but problem still prevails.
Need help guys...
Thanks
Hello guys, an update on this issue.
On going to apps, I found out there are two instances of files.
1. Ver 8.0.0 which I can't uninstall and it doesn't seem to be active and I can't uninstall it
2. Ver 8.0.1.322 which is the active one and it seems I can uninstall and it's also among the administrators
Maybe there is a conflict between the two? Should the second app be there or should it have administrator rights?
Please, I need suggestions, also someone on Oreo can help me check her/his instances of files in apps and also version number
Thank you
Tldr: Two game apps by different developers are pulling up random persons' game accounts/profiles. Fresh tablet, fresh installs, etc. It should be blank Guest profiles, but I'm insta-logged in with preexisting accounts no matter what I do.
-----
I have a new, out of the box tablet, wifi-only, unrooted, with my Google account now added. I installed several games from Google Play Store, two of which are casino apps (Caesars and DoubleU). I also installed DoubleDown, and that's not giving me any issues. All three are from different developers.
Upon opening it for the first time, Caesars loads up some old dude's account. His name, photo, and progress.
DoubleU asks if I want to log in with Facebook or play as guest.... I select Play As Guest, but alas, it then pulls up some rando's account as well (not the same old dude as Caesars).
DoubleDown acts normally as you'd expect it to.
I cleared the cache and user data for the apps, uninstalled and reinstalled the apps, deleted literally everything possibly pertinent in the file directory... it's bonkers. I clicked the "log out" options in both apps, and they boot right back into these weirdo profiles.
It's not just some weird "guest" account either... I took the coins down to a particular amount, uninstalled the game, reinstalled it, and the coins were at that same amount. So it seems to be pulling from the games' servers.
I did a little test with another tablet (unrooted, wifi-only again) that I had Caesars installed on previously (guest account, working correctly). I uninstalled it, deleted everything pertinent in the file directory, etc. Reinstalled it, and behold, it remembered my Guest progress.
I'm no expert, but my guesses for possibilities for how that happens...
1. Caesars stores the guest account data on their servers tied to some internal number unique to my device
2. Same as above, but instead of a device-specific number, they know and remember the Google account used to download the game and/or the Google account signed in on the tabet
3. There was leftover data in the root directory of the tablet that wasn't wiped by clearing data and uninstalling
Regarding the 2nd option, the app doesn't show any special permissions that would allow it to know my accounts, but maybe it does anyway. It's also important to note that the 2 tablets in question are using different Google accounts.
Of course, that was all in regards to the 2nd tablet that's behaving correctly and expectedly... No matter what method Caesars et al use to remember Guest data, it doesn't explain why I'm getting non-Guest preexisting-credentials forced into my apps on the 1st tablet.
Thanks for your help! This is maybe the weirdest technical issue I've ever had.
apowe said:
Tldr: Two game apps by different developers are pulling up random persons' game accounts/profiles. Fresh tablet, fresh installs, etc. It should be blank Guest profiles, but I'm insta-logged in with preexisting accounts no matter what I do.
-----
I have a new, out of the box tablet, wifi-only, unrooted, with my Google account now added. I installed several games from Google Play Store, two of which are casino apps (Caesars and DoubleU). I also installed DoubleDown, and that's not giving me any issues. All three are from different developers.
Upon opening it for the first time, Caesars loads up some old dude's account. His name, photo, and progress.
DoubleU asks if I want to log in with Facebook or play as guest.... I select Play As Guest, but alas, it then pulls up some rando's account as well (not the same old dude as Caesars).
DoubleDown acts normally as you'd expect it to.
I cleared the cache and user data for the apps, uninstalled and reinstalled the apps, deleted literally everything possibly pertinent in the file directory... it's bonkers. I clicked the "log out" options in both apps, and they boot right back into these weirdo profiles.
It's not just some weird "guest" account either... I took the coins down to a particular amount, uninstalled the game, reinstalled it, and the coins were at that same amount. So it seems to be pulling from the games' servers.
I did a little test with another tablet (unrooted, wifi-only again) that I had Caesars installed on previously (guest account, working correctly). I uninstalled it, deleted everything pertinent in the file directory, etc. Reinstalled it, and behold, it remembered my Guest progress.
I'm no expert, but my guesses for possibilities for how that happens...
1. Caesars stores the guest account data on their servers tied to some internal number unique to my device
2. Same as above, but instead of a device-specific number, they know and remember the Google account used to download the game and/or the Google account signed in on the tabet
3. There was leftover data in the root directory of the tablet that wasn't wiped by clearing data and uninstalling
Regarding the 2nd option, the app doesn't show any special permissions that would allow it to know my accounts, but maybe it does anyway. It's also important to note that the 2 tablets in question are using different Google accounts.
Of course, that was all in regards to the 2nd tablet that's behaving correctly and expectedly... No matter what method Caesars et al use to remember Guest data, it doesn't explain why I'm getting non-Guest preexisting-credentials forced into my apps on the 1st tablet.
Thanks for your help! This is maybe the weirdest technical issue I've ever had.
Click to expand...
Click to collapse
Are either of the devices pre-used before you got them?
Try clearing cache and data for app, then uninstall the app, then boot into recovery and wipe only the cache partition(s) but do not factory reset, then reboot and reinstall the game and see what happens.
Another investigative step to try is to make a backup of the apps .apk file, save it somewhere safe to be reinstalled later in this test sequence. Then, clear cache and data for the app, uninstall the app, then sign out of your Google account on your device, then reboot into recovery and wipe cache partition(s) but do not factory reset, reboot into system, do not sign in to your Google account, then use the copy of the .apk file to reinstall the app instead of installing via Playstore and see what happens.
Another thing to try is to create a dummy Google account then signin the device with the dummy account and install the game via Playstore and see what happens.
Droidriven said:
Are either of the devices pre-used before you got them?
Try clearing cache and data for app, then uninstall the app, then boot into recovery and wipe only the cache partition(s) but do not factory reset, then reboot and reinstall the game and see what happens.
Another investigative step to try is to make a backup of the apps .apk file, save it somewhere safe to be reinstalled later in this test sequence. Then, clear cache and data for the app, uninstall the app, then sign out of your Google account on your device, then reboot into recovery and wipe cache partition(s) but do not factory reset, reboot into system, do not sign in to your Google account, then use the copy of the .apk file to reinstall the app instead of installing via Playstore and see what happens.
Another thing to try is to create a dummy Google account then signin the device with the dummy account and install the game via Playstore and see what happens
Click to expand...
Click to collapse
Both devices are brand new, never used before.
I don't have TWRP installed, so I'll do that and try your suggestions. And thanks for being detailed in the step-by-step process!!
Regarding the backup of the .apk file, that may be out of my skill range, not sure off hand... Would finding the same build on ApkMirror be sufficient?
Edit:
Just wanted to add some additional info.
I installed 2 more games created by those same developers. Slotomania (same company as Caesars) acts normally - no progress, starting from blank slate.
But Take5 (same company as DoubleU) boots me into yet another preexisting account - and not even the same person's as DoubleU does. Ugh.
apowe said:
Both devices are brand new, never used before.
I don't have TWRP installed, so I'll do that and try your suggestions. And thanks for being detailed in the step-by-step process!!
Regarding the backup of the .apk file, that may be out of my skill range, not sure off hand... Would finding the same build on ApkMirror be sufficient?
Edit:
Just wanted to add some additional info.
I installed 2 more games created by those same developers. Slotomania (same company as Caesars) acts normally - no progress, starting from blank slate.
But Take5 (same company as DoubleU) boots me into yet another preexisting account - and not even the same person's as DoubleU does. Ugh.
Click to expand...
Click to collapse
You don't have to install TWRP, you can wipe the cache partition using stock recovery.
You can backup the .apk using MiXplorer file manager app or you can download the same build from APKmirror.