Sorry for the length, but its a complex issue, it least its a bit entertaining ... if your not me.
My Sensation took a random fall last week while charging, It just happened to be that it landed on the usb cord and damaged the port. To give you some idea of the extent of the damage the plastic piece internally that has the pins was bent/broken. It obviously would not charge after this event.
I have a second battery and external charger so it was little more then a minor inconvenience to swap batteries twice a day for a few days until I could look into getting the phone replaced/repaired. For the next 4 days the phone worked flawlessly. I took the phone into a reputable repair location and they replaced the MicroUSB port for $45. Since then however I have had a series of issues that are randomly triggered as described below in point form.
1> After getting the phone back I used it for the rest of the day and then went to charge it. It charged for 5-15 minutes, then would stop charging. If I unplugged it and plugged it back in, it would charge for another 5-15 minutes, and stop charging again. After the second cycle I started trying various other charging parts: I tried a different HTC branded cable, different HTC branded wall adapter, a non-HTC branded charger (that worked fine previously), Tried charging with the USB port of my computer, tried power cycling the phone multiple times. None of these had any effect on the charging cycle so I swapped batteries and charged externally. When that battery died I tried charging with my regular HTC charger again and it completed the charge cycle with no issues, Since then I've swapped batteries again and it charged that battery with no issues, so definitely not a battery issue. The non-charging issue has happened a few other times as well, details in the following points.
2> The next day the went to sync my contacts and offload some SD card content. When I connected the phone the computer detected the phone and I chose to sync, its like it attempted to sync a few times before actually completing the sync, the software would say syncing, for a few seconds then disconnect, syncing then disconnected, after 3-4 cycles it stayed connected for a minute or so and the sync completed. Then as soon as it finished the software said disconnected and it hasn't be able to reconnect since. Now when I plug it in, it starts charging but no dialog box prompts for the usual (mass storage, charge only, USB tethering, etc). Computer sees it as a unrecognized USB device. Obviously I have rebooted both the phone and computer multiple times, still no data connectivity. I also tried a different computer that my other HTC device gets synced to and it also does not cause the phone to prompt for what type of connection.
Later that day I turned the screen on to find it saying no SD card was installed, weird... I rebooted, still no SD card found. So I shut it off, removed the SD card, blew it out with compressed air, reinserted and its been fine since.
3> The next day I noticed the phone died rather quickly, I was on the road so I swapped batteries and then I figured out why, after it finished booting up and I turned the screen off a few seconds later the screen turned back on and it waited at the lock screen, I would turn it off, it would turn back on, we had this argument for a solid 15 minutes off and on, off and on I also tried multiple reboots with no effect. Eventually it stayed off started working like normal. it was random times when it would turn on, sometimes 2 seconds sometimes a minute or more. When I would unlock the screen it would be at one of two places, either at the HTC locations app telling me to turn on GPS or with a prompt asking me to choose an action: either Dock or TuneIn (not sure how these are remotely related apps)
4> I keep my auto-rotate off but that night I was browsing with maxton (using the phone in portrait mode, but laying in bed so the phone is in landscape) and it kept rotating. I checked the setting and sure enough auto-rotate was off, but it insisted on rotating. I toggled auto-rotate on then off again, still kept rotating. Frustrated I plugged phone it, and went to sleep, it charged and in the morning it was not auto-rotating, acted as if nothing had happened.
5> SINCE THAT: the random screen turning on issues, charging issues, and rotation issues have each reoccurred a couple times sometimes independently sometimes in combination with each other.
FOR EXAMPLE:
Today the phone worked fine all day, I played games, surfed internet, sent email, charged it, talked on it, etc. Then tonight while talking it started randomly turning off/on, loading Locations, or asking about dock/Tunein, meanwhile jumping in and out of rotate because I was laying down (auto-rotate still off ). This caused it to jump in and out of speaker mode and the other party I was talking too got a real earfull of my feelings for the phone. I eventually left it on speakerphone in the dock mode and finished the call. 5 minutes later the call was done and the phone acted as though nothing was wrong. (At this point I felt like the phone deserved to be the star in a Steven King novel)
A couple hours later I went to charge it and it was doing its charge for 5 minutes, stop. Unplug/plug-in and charge for 5 more mins etc. This argument went on 4-5 times and it still charging now about an hour later.
So here is the question: Do you think this is something to do with the replaced USB port or the process of replacing it, or is it perhaps a corrupt OS? Keeping in mind that it was fine after the fall, no issues until the port repair. I'm running ARHD 6.0.4, I wanted to upgrade to 6.0.8 to rule out OS before going back to the service store, but Mike's link for the firmware upgrade is still down so I'm stuck for the moment, but I don't want to wait too long before going back to them. (if someone has the 3.33 ARHD firmware/radio please PM me I have ad ftp server you can send it to)
Reasons why I suspect/hope possible corrupt OS:
All the issues seem to be potentially software related.
I removed the SD card and SIM when they had the phone for repair, they most likely booted it up without the SD, perhaps there was some system files that corrupted when SD wasn't present?
Prior to the fall the phone had a couple occurrences of software issues relating to the SD card. twice in the last 3-4 months I lost ability to read the SD card but each time it was rectified with a reboot. Also ever since flashing ARHD 6.0.4 I I have had no bluetooth functionality. I could turn it on, but had no control panel to search for other devices or make the device discoverable, so there was definitely a software issues relating to that, I never used BT so it wasn't a big issue.
I'd really appreciate some thoughts, or 3.33ARHD firmware
Thanks in advance
Zenon
zenon1823 said:
Sorry for the length, but its a complex issue, it least its a bit entertaining ... if your not me.
My Sensation took a random fall last week while charging, It just happened to be that it landed on the usb cord and damaged the port. To give you some idea of the extent of the damage the plastic piece internally that has the pins was bent/broken. It obviously would not charge after this event.
I have a second battery and external charger so it was little more then a minor inconvenience to swap batteries twice a day for a few days until I could look into getting the phone replaced/repaired. For the next 4 days the phone worked flawlessly. I took the phone into a reputable repair location and they replaced the MicroUSB port for $45. Since then however I have had a series of issues that are randomly triggered as described below in point form.
1> After getting the phone back I used it for the rest of the day and then went to charge it. It charged for 5-15 minutes, then would stop charging. If I unplugged it and plugged it back in, it would charge for another 5-15 minutes, and stop charging again. After the second cycle I started trying various other charging parts: I tried a different HTC branded cable, different HTC branded wall adapter, a non-HTC branded charger (that worked fine previously), Tried charging with the USB port of my computer, tried power cycling the phone multiple times. None of these had any effect on the charging cycle so I swapped batteries and charged externally. When that battery died I tried charging with my regular HTC charger again and it completed the charge cycle with no issues, Since then I've swapped batteries again and it charged that battery with no issues, so definitely not a battery issue. The non-charging issue has happened a few other times as well, details in the following points.
2> The next day the went to sync my contacts and offload some SD card content. When I connected the phone the computer detected the phone and I chose to sync, its like it attempted to sync a few times before actually completing the sync, the software would say syncing, for a few seconds then disconnect, syncing then disconnected, after 3-4 cycles it stayed connected for a minute or so and the sync completed. Then as soon as it finished the software said disconnected and it hasn't be able to reconnect since. Now when I plug it in, it starts charging but no dialog box prompts for the usual (mass storage, charge only, USB tethering, etc). Computer sees it as a unrecognized USB device. Obviously I have rebooted both the phone and computer multiple times, still no data connectivity. I also tried a different computer that my other HTC device gets synced to and it also does not cause the phone to prompt for what type of connection.
Later that day I turned the screen on to find it saying no SD card was installed, weird... I rebooted, still no SD card found. So I shut it off, removed the SD card, blew it out with compressed air, reinserted and its been fine since.
3> The next day I noticed the phone died rather quickly, I was on the road so I swapped batteries and then I figured out why, after it finished booting up and I turned the screen off a few seconds later the screen turned back on and it waited at the lock screen, I would turn it off, it would turn back on, we had this argument for a solid 15 minutes off and on, off and on I also tried multiple reboots with no effect. Eventually it stayed off started working like normal. it was random times when it would turn on, sometimes 2 seconds sometimes a minute or more. When I would unlock the screen it would be at one of two places, either at the HTC locations app telling me to turn on GPS or with a prompt asking me to choose an action: either Dock or TuneIn (not sure how these are remotely related apps)
4> I keep my auto-rotate off but that night I was browsing with maxton (using the phone in portrait mode, but laying in bed so the phone is in landscape) and it kept rotating. I checked the setting and sure enough auto-rotate was off, but it insisted on rotating. I toggled auto-rotate on then off again, still kept rotating. Frustrated I plugged phone it, and went to sleep, it charged and in the morning it was not auto-rotating, acted as if nothing had happened.
5> SINCE THAT: the random screen turning on issues, charging issues, and rotation issues have each reoccurred a couple times sometimes independently sometimes in combination with each other.
FOR EXAMPLE:
Today the phone worked fine all day, I played games, surfed internet, sent email, charged it, talked on it, etc. Then tonight while talking it started randomly turning off/on, loading Locations, or asking about dock/Tunein, meanwhile jumping in and out of rotate because I was laying down (auto-rotate still off ). This caused it to jump in and out of speaker mode and the other party I was talking too got a real earfull of my feelings for the phone. I eventually left it on speakerphone in the dock mode and finished the call. 5 minutes later the call was done and the phone acted as though nothing was wrong. (At this point I felt like the phone deserved to be the star in a Steven King novel)
A couple hours later I went to charge it and it was doing its charge for 5 minutes, stop. Unplug/plug-in and charge for 5 more mins etc. This argument went on 4-5 times and it still charging now about an hour later.
So here is the question: Do you think this is something to do with the replaced USB port or the process of replacing it, or is it perhaps a corrupt OS? Keeping in mind that it was fine after the fall, no issues until the port repair. I'm running ARHD 6.0.4, I wanted to upgrade to 6.0.8 to rule out OS before going back to the service store, but Mike's link for the firmware upgrade is still down so I'm stuck for the moment, but I don't want to wait too long before going back to them. (if someone has the 3.33 ARHD firmware/radio please PM me I have ad ftp server you can send it to)
Reasons why I suspect/hope possible corrupt OS:
All the issues seem to be potentially software related.
I removed the SD card and SIM when they had the phone for repair, they most likely booted it up without the SD, perhaps there was some system files that corrupted when SD wasn't present?
Prior to the fall the phone had a couple occurrences of software issues relating to the SD card. twice in the last 3-4 months I lost ability to read the SD card but each time it was rectified with a reboot. Also ever since flashing ARHD 6.0.4 I I have had no bluetooth functionality. I could turn it on, but had no control panel to search for other devices or make the device discoverable, so there was definitely a software issues relating to that, I never used BT so it wasn't a big issue.
I'd really appreciate some thoughts, or 3.33ARHD firmware
Thanks in advance
Zenon
Click to expand...
Click to collapse
Wow long post XD OK I think your best bet would be to flash a stock ics rom. As it Is essentially the same as arhd ( I believe mike trys to keep it as stock as possible) if you keep getting the issues take it back and say to them. Just make sure they don't know you have changed the firmware in case they try to say You have messed it up and refuse to fix it. Worst case scenario I imagine would be if they damaged the board during the repair, but it definitely could be all software related. So flash stock rom and test for 2 days. If fixed then flash up to mikes update when its up if not then off to the repair shop for an argument
heavy_metal_man said:
Wow long post XD OK I think your best bet would be to flash a stock ics rom. As it Is essentially the same as arhd ( I believe mike trys to keep it as stock as possible) if you keep getting the issues take it back and say to them. Just make sure they don't know you have changed the firmware in case they try to say You have messed it up and refuse to fix it. Worst case scenario I imagine would be if they damaged the board during the repair, but it definitely could be all software related. So flash stock rom and test for 2 days. If fixed then flash up to mikes update when its up if not then off to the repair shop for an argument
Click to expand...
Click to collapse
Thanks for taking the time to read it, I know it was super long.I bought the phone with ARHD 5, but had glitches so I read and figured out how to update it to 6.0.4, so my knowledge is really limited to that of ARHD. Following your recommendation I have been doing some reading and I'm still a bit confused. If I flash the stock ROM and I going to lose my root and s-off which I need will need to move back to an ARHD ROM later?
It seems that I have seen more then one stock ROM in the posts I was reading about reverting back, so I'm unsure what one I should use, and will I also need to downgrade firmware and radio to go back to the stock ROM as well? I'm currently running 3.32.401.3CL309896 firmware, and 11.69.3504.00U_11.22.3504.07_M
Perhaps you can suggest a post that will give me instructions and all relevant files I need to revert back, preferable in such a way that I can just move back to a custom ROM later without worrying about all the preliminary work to make the phone ready
zenon1823 said:
Thanks for taking the time to read it, I know it was super long.I bought the phone with ARHD 5, but had glitches so I read and figured out how to update it to 6.0.4, so my knowledge is really limited to that of ARHD. Following your recommendation I have been doing some reading and I'm still a bit confused. If I flash the stock ROM and I going to lose my root and s-off which I need will need to move back to an ARHD ROM later?
It seems that I have seen more then one stock ROM in the posts I was reading about reverting back, so I'm unsure what one I should use, and will I also need to downgrade firmware and radio to go back to the stock ROM as well? I'm currently running 3.32.401.3CL309896 firmware, and 11.69.3504.00U_11.22.3504.07_M
Perhaps you can suggest a post that will give me instructions and all relevant files I need to revert back, preferable in such a way that I can just move back to a custom ROM later without worrying about all the preliminary work to make the phone ready
Click to expand...
Click to collapse
1. The current ARHD rom is 6.8.0 and iirc its super stable ..try it and see
2. flashing stock rom ..will restore everything to stock (recovery and rom and obviously root will be gone too ) but SOFF wont/cant be changed ..so you can just flash a 3.33 firmware then a custom recovery and then rom pretty much ..remember SOFF is all that is needed and literally you can change anything
3.right now the current firmware you have is sufficient to update to ARHD 6.8.0 but if you still want to flash 3.33 ..check here
4.for flashing firmware and ARHD rom ..check the stickies in sensation general section ..there is a dedicated thread for this process which was excellently written by joaquinf
I actually work in a repair shop like the one you visited, and I can tell you, it is NEVER our intention to damage the phones more, HOWEVER replacing a charging port requires quite a bit of heat to be applied directly to the Main Board, and occasionally, RARELY, this has adverse effects on the board. Not saying they DID damage it, and definitely not saying they wanted to damage it, but it can happen from time to time. Ive seen it myself.
If changing the software doesnt help, they should have some sort of warranty (we do) and they can try to troubleshoot it or put a different port down, as it may be shorting something out
ganeshp said:
1. The current ARHD rom is 6.8.0 and iirc its super stable ..try it and see
2. flashing stock rom ..will restore everything to stock (recovery and rom and obviously root will be gone too ) but SOFF wont/cant be changed ..so you can just flash a 3.33 firmware then a custom recovery and then rom pretty much ..remember SOFF is all that is needed and literally you can change anything
3.right now the current firmware you have is sufficient to update to ARHD 6.8.0 but if you still want to flash 3.33 ..check here
4.for flashing firmware and ARHD rom ..check the stickies in sensation general section ..there is a dedicated thread for this process which was excellently written by joaquinf
Click to expand...
Click to collapse
Thank you for the info and especially the link to 3.33 firmware, since Mike's link is still down. That was really the one piece I was waiting for before moving forward. I know 6.8.0 is compatible on 3.32 but because of my missing BT I wanted to upgrade the firmware before applying the new ARHD in the hopes that it fixes my previous existing BT issue along with the rest of my current headaches. I am familiar with joaquinf's dedicated thread it was what I initially used back when I upgraded to 6.4.0. Very well written and a great help :good::good:
I believe I will try for the 6.8.0 upgrade as my first attempt then stock if that is still giving me issues. I'll post back in a couple days with the results.
nickL0V3 said:
I actually work in a repair shop like the one you visited, and I can tell you, it is NEVER our intention to damage the phones more, HOWEVER replacing a charging port requires quite a bit of heat to be applied directly to the Main Board, and occasionally, RARELY, this has adverse effects on the board. Not saying they DID damage it, and definitely not saying they wanted to damage it, but it can happen from time to time. Ive seen it myself.
If changing the software doesn't help, they should have some sort of warranty (we do) and they can try to troubleshoot it or put a different port down, as it may be shorting something out
Click to expand...
Click to collapse
Thanks for you input. The thought that they did this intentionally never crossed my mind, I'm sorry if it at all came across that way. There were very accommodating and professional to deal with, and I'd be happy to recommend them as I truly believe this was a unfortunate side effect of the repair. By trade I'm a electrical engineer so I know all to well what the processes required to carry out the repair and the inherent possible risks involved, I considered doing the repair myself, but due to my schedule I thought it was easier to pay someone else to do it. Whatever the cause its unfortunate, but one thing is for sure, If I had of put the phone on the floor and not the night stand I wouldn't be sitting here now figuring out answers.
Lastly:
If anyone reading this is in need a repair shop in Hamilton ON Canada PM me I'll be glad to send you their information.
Thanks again!
Just an update for anyone who googles this and wonders what the results were. In the two days following my last post a couple weeks ago my phone continued to experience the random issues I described, however after those 2 days all issues disappeared and the phone worked fine. After three days of perfect functionality I flashed the 3.33 firmware and ARHD 6.8.0. The phone worked fine for one more day and then the same random issues, started resurfacing, but with much less frequency. So that brings me back to believing there is definitely something up with the physical repair. The issues are very spuratic, and I often get 1-3 days with no issue and then the phone starts spazzing out in any number of ways, for some random time. I don't find reboots or anything specific fixes it, other then just letting it spaz out until it returns to normal. Sometimes a drop of about 18" onto a solid surface such as a table or wood floor stops its spazzing, but at that it sometimes stops spazzing for 10 minutes, sometimes 1-3 days... which continues to make me think there is a short or bad connection somewhere.
Hear me out. I now this has been brought up in various forums, and trust me I have searched them all. I just have not seen anyone speak of the exact scenarios I have experienced. At least not together.
So I have 2 Nexus 5's, a 16GB and a 32GB. My 16GB has no issues at all with the random shutdown\reboot running L up to 5.1. My 32GB however exhibited issues immediately after upgrading to the 5.0.1. During the initial update it barfed and went in to a boot loop, even in Fastboot. I eventually got it back up and running and rolled all the way back to 4.4.4 and then stepped up to each new version up to 5.0.1 then 5.1 once it was official. Still experiencing the shutdowns and reboots under certain circumstances.
I have noticed 3 things that appear to cause the issue:
1st Wi-Fi - With Wi-Fi On it happens repeatedly when entering or leaving a new wireless network. With Wi-Fi Off I can go days without issue.
2nd 3.5mm Audio Cables - Jump in my car, fire it up, plug in to my stereo and poof, it reboots. Possible its just cheap audio cables??
3rd Car Chargers - I have only seen it with car chargers, but if I have it plugged in during a drive it will randomly reboot or power off. If I have it plugged in with the car off, as soon as I turn it (the car) on my phone reboots\shuts off.
Appears to be some impedance change on specific types of load or something. I am no electrical engineer so I could be way off. One thing I have noticed that I know others have as well, is that when a reboot\shutdown happens the battery drains like crazy. But I have also noticed that if it is plugged in to a power source between two back to back episodes that it charges super fast while it is down. I'm talking 25-30% increase in a matter or 2-3 mins.
So with Wi-Fi off, and good headphones plugged in I can go all day listening to music and it works like a charm. Bluetooth does not seem to be an issue, as I have my Moto 360 paired all day too. Running with Wi-Fi off, not plugging in to my car for audio or power I have not had a reboot\shutdown for 3 straight days.
I have seen some say its software, some hardware. Some say factory wipe, clear cache, etc. Send it in and get a new one (this one is out of warranty). Or download official and start from scratch. I've done these, and still it persists. Tried other ROMs as well. Have not gone down the route of different Kernels. Given that Wi-Fi is on one board, power on another I would assume its not hardware. Then again since I have flashed, and reflashed between official and custom ROM's I would say it is. At a loss. Willing to try anything, I really like this phone.
This might be a cracy solution.
As I experienced the same random reboots on 5.1, I worked myself through the usual process: hardreset, reflashing the rom and so on. Even called google for RMA, which got green light as they couldnt find the issue either.
Turned out my new case pressed too hard on the on/off-button, shame on me. Figured it out in time fortunatelly.
If theres no solution for you , send it in directly to LG. They repair it and hopefully the price wont be too high. Good luck!
W.O.P.R said:
Hear me out. I now this has been brought up in various forums, and trust me I have searched them all. I just have not seen anyone speak of the exact scenarios I have experienced. At least not together.
So I have 2 Nexus 5's, a 16GB and a 32GB. My 16GB has no issues at all with the random shutdown\reboot running L up to 5.1. My 32GB however exhibited issues immediately after upgrading to the 5.0.1. During the initial update it barfed and went in to a boot loop, even in Fastboot. I eventually got it back up and running and rolled all the way back to 4.4.4 and then stepped up to each new version up to 5.0.1 then 5.1 once it was official. Still experiencing the shutdowns and reboots under certain circumstances.
I have noticed 3 things that appear to cause the issue:
1st Wi-Fi - With Wi-Fi On it happens repeatedly when entering or leaving a new wireless network. With Wi-Fi Off I can go days without issue.
2nd 3.5mm Audio Cables - Jump in my car, fire it up, plug in to my stereo and poof, it reboots. Possible its just cheap audio cables??
3rd Car Chargers - I have only seen it with car chargers, but if I have it plugged in during a drive it will randomly reboot or power off. If I have it plugged in with the car off, as soon as I turn it (the car) on my phone reboots\shuts off.
Appears to be some impedance change on specific types of load or something. I am no electrical engineer so I could be way off. One thing I have noticed that I know others have as well, is that when a reboot\shutdown happens the battery drains like crazy. But I have also noticed that if it is plugged in to a power source between two back to back episodes that it charges super fast while it is down. I'm talking 25-30% increase in a matter or 2-3 mins.
So with Wi-Fi off, and good headphones plugged in I can go all day listening to music and it works like a charm. Bluetooth does not seem to be an issue, as I have my Moto 360 paired all day too. Running with Wi-Fi off, not plugging in to my car for audio or power I have not had a reboot\shutdown for 3 straight days.
I have seen some say its software, some hardware. Some say factory wipe, clear cache, etc. Send it in and get a new one (this one is out of warranty). Or download official and start from scratch. I've done these, and still it persists. Tried other ROMs as well. Have not gone down the route of different Kernels. Given that Wi-Fi is on one board, power on another I would assume its not hardware. Then again since I have flashed, and reflashed between official and custom ROM's I would say it is. At a loss. Willing to try anything, I really like this phone.
Click to expand...
Click to collapse
Tried http://forum.xda-developers.com/showthread.php?t=2821576 ?
Infinite104 said:
This might be a cracy solution.
As I experienced the same random reboots on 5.1, I worked myself through the usual process: hardreset, reflashing the rom and so on. Even called google for RMA, which got green light as they couldnt find the issue either.
Turned out my new case pressed too hard on the on/off-button, shame on me. Figured it out in time fortunatelly.
If theres no solution for you , send it in directly to LG. They repair it and hopefully the price wont be too high. Good luck!
Click to expand...
Click to collapse
I use a CruzerLite case, does not cover the power button, and I have had the case on my 16GB as well, so I "believe" this would not be the issue. Then again I might as well try to run it outside the case for a while just to see what happens.
I might have to go down the LG route, really hoping not to though as I have heard the cost is pretty high. Would rather then just save the money for a new device.
beekay201 said:
Tried http://forum.xda-developers.com/showthread.php?t=2821576 ?
Click to expand...
Click to collapse
I have not yet gone down this route. I did read this one, but didn't see it applying directly to my issue. Then again, what could it hurt.
W.O.P.R said:
I have not yet gone down this route. I did read this one, but didn't see it applying directly to my issue. Then again, what could it hurt.
Click to expand...
Click to collapse
My point exactly.
Several days ago my phone starting dropping battery much faster than usual. While I am at work I barely touch my phone and some days I will only use 15% over an 8 hour period. This suddenly increased to about 40-50% a few days ago. I tracked it down to the bluetooth being enabled or not. My bluetooth has been always-on for the last several months without an issue. Now I can see the battery discharge rate increase immediately when the bluetooth is turned on. I've attached a screenshot showing the problem. I had the bluetooth off in the morning and you can see the slow discharge. I turned it on for several hours and you see the steep discharge until I turned it off again and the discharge levels out. It was not connected to anything during the entire day. Does anyone have any idea why this would suddenly happen? I am going to have to turn off my bluetooth when not in use until I figure this out.
Ugggh, the more I have this phone, the more I'm starting to dislike it. I'm having the same exact issue as you! I actually wiped the phone and it's been good for about 3 days, but just today I'm back again with BT killing my battery. Plus, now there's a new OTA today, but I don't know if I wanna take it since it may cripple the phone even more and maybe kill my chances of rooting one day (if OG5 is ever rooted). Tempted to sell this damn thing and go back to an S5.
Not sure if you're still having this issue, but I wiped the phone 3 separate times and each time it resolved the issue for a few days, but then randomly would start acting up again. I wear a Pebble, so disabling BT isn't really an option. Got tired of resetting, so I went to Verizon and a replacement is being shipped to me this week. Still not sure what the cause of the issue is/was since it was flawless for 6 months....
My Nexus 5x was bought by May 15 2018, i was excited for this phone, but i never knew about all the issues it is inclined to have.
EP 1:
It started with this simple notification that started to appear randomly without any solid cause.
"USB supplying power to attached device"
I tried a couple of fixes, like cleaning the usb port, Factory and Cache wipe, and nothing worked, it was just becoming a real annoyance.
EP 2:
The next day, after i did the factory reset and realized there was nothing different about the issue, i put it to charge, moments later i tried to turn it on but i realized it wouldn't go past the google screen, google screen was just rebooting constantly, it was at this moment i got acquainted with our fellow bootloop.
I started investigating, talked to a couple of people and they recommended flashing.
At that moment i could access bootloader, and recovery...
Ok, i turn it off.
After a while, when im ready to flash, cant access recovery.
Bootloader is accesible, but oem is locked and wont allow.
Later i finally found what could be the way of solving the issue.
And i could sleep peacefully that night.
EP 3:
Now, on top of all the complications, the fatality:
Next morning.
It wont even turn on into bootloader.
But i do see that it is charging, however; it wont turn on.
Is there some way of booting it connected through the pc ?
I think i wont be letting this problem like this anytime soon, im still up and willing to find a way to solve this.
If it's still early, just return it for a refund the Snapdragon 808 and 810 are infamous for problems 9 times out of 10 for not being soldered to the motherboard properly so I would advise to return for refund or replacement