Hi there,
OnePlus 7 Pro would boot into "QUALCOMM CrashDump Mode" with no other information.
Used @llabros's recommended software in his post since I have the T-Mobile version.
Followed OP's instructions with:
1. Charged the phone using original cable and 30W charger
2. Opened the L2 Drivers folder > 64-bit folder > Opened .cat file > View Signature > View Certificate > Install Certificate > *Followed Certificate Import Wizard*
3. Device turned off
4. Used original cable to plug into PC (USB-A) only
5. OnePlus 7 Pro turned OFF
6. Held down Volume UP and DOWN for 5 seconds while plugging USB-C into OnePlus 7 Pro
From here nothing showed up in the MSM tool and did not see "Qualcomm QD loader" in Device Manager, along with a blank screen.
Repeated Step 6 a dozen times and it was not recognized by MSM and Device Manager
Tried starting the phone using holding Volume UP and Power button and nothing is showing now.
The phone does not boot up anymore into "QUALCOMM CrashDump Mode" with no other information.
I'm suspecting since its not booting up into "QUALCOMM CrashDump Mode" its either completely bricked or the battery is dead.
Please help!
Thanks!
**UPDATE**
Charged it over night, and holding Volume UP and Power button and its not booting into "QUALCOMM CrashDump Mode" anymore...
Not the same than you but I got stuck at Qualcomm boot & I was unable to exit.
Check the next:
Press power button for 30 sec.
If it don't work wait for 3-5 sec. & press volume down plus power for 30 sec.
Doing this I have been able to boot into TWRP & then restarted without problems.
At last use volume up plus power for 30 sec.
Good luck.
Related
"My Nexus phone runs on Android 5.0.1 and after this updtae the camera started to fail today the same happened after a quick reboot the camera runs as always. Today I had the same problem I pressed the power button and taped on "Turn off" the device turned off. Everything is OK now but then after I pressed the power button to turn on NOTHING happened nothing appeared on the screen, no vibration, no sound, NOTHING. I followed the steps on Google's video for this issue but it doesn't work. I tried "volume up+power, volume down+power, volume up+volume down+power" again nothing.
Then I plugged in the phone on the PC and again pressed the power button a sound came from the PC (like I plugged in a Flash Drive) and the Pc said driver installing failed. I switched to the other USB port again the sound appeared and the driver installing icon appeared (There is nothing on the phone screen) the driver to be installed is *QHSUSB_BULK* I have no idea what it is but I need my phone working.
Sorry for my misspellings and for my gramar mistakes but my native language is not english. If you could answer me with a easy english I would be glad."
This was my thread at The Google Support forums two months ago. I gave up after nothing worked. Yesterday I started my driverscanner program to install a driver after the scan there was a driver named "QHSUSB_BULK - Port_#0006.Hub_#0005" I installed the driver. Today I connected my phone to my PC. And windows update appeared with "Qualcomm HS-USB QDLoader" driver. It got installed then I did reasearch about it on the internet and I discovered that my phone got hard bricked. But Unfortunately a blackout happened in our appartment. After the blackout my PC couldn't recognize my phone and always says Unknown device I tried it on another PC but the same please help me what sould I do?
Sorry for my long thread.
@kmlakts read this http://forum.xda-developers.com/goo...-unbrick-nexus-5-stucked-qualcomm-hs-t3043301 and dont do anything with boarddiag yet. Try to make the drivers work. You may have to restart the phone by pressing power key or by pressing volume_up + volume_down + power keys for like 20 seconds (maybe more maybe less) to reset the qdloader mode.
If you managed to install the drivers and you see Qualcomm HS-USB QDloader 9008 (COMXX) then you can go ahead to the boarddiag part, but in your case please instead of selecting RESTORE BOOT IMG select EMMC TEST and SDRAM TEST. SDRAM TEST will take about 5 minutes and during this time your phone will not be detected by your PC. If it fails at emmc or sdram test then you have to buy a new motherboard, unless you can change the msm8974 chip and/or the emmc chip, depending on which test gives you a fail, from another nexus 5 which is very hard, not to mention you have to get your efs and misc partitions from the dead emmc (if it is dead).
If it passes all the way your phone should boot up. If passes and the phone still showes black screen and boots to qdloader 9008 mode then better to buy a new motherboard.
Hi everyone, i ask for your help cause i have a common problem but the fixes i found in the forum didn't work for me: my ZenFone 5 stucks at "Asus" logo with a loading loop wheel below that.
I know this post may be long... but i beg you to read all steps:
1) Phone stucks at logo, but could enter recovery (pressing vol + down), i've updated it via external SD card (official firmware but didn't work) then i've wiped data and did a factory reset. Phone still stucks at logo.
2) Now i can't even enter recovery mode... when pressing vol + down it shows 2 options but whatever i choose the phone reboots. If i press vol + up it says "CSC mode, long press power to restart. Phone still stucks.
3) Now (after some time) the phone's screen doesn't show anything, nor charging icon or notification led when recharging, but strangely the computer recognizes it as a device when connected via USB cable, and the led turns on when i do this.
A friend told me to follow a guide that says to install "Intel Soc USB driver", i did that. After installing, when connecting the device, 2 things should pop up in Device Manager, under "Intel Soc": "Cloverview Plus Device" and "Intel Soc USB Driver" but they don't show to me
I've also tried Asus flashtool guide... at step 4 it says to click in the box icon and choose the firmware RAW file, so i've downloaded a raw firmware for the ZenFone 5, but oddly it doesn't let me choose any raw file.
Note: the phone is recognized by the pc as "QHSUSB_BULK", so i've tried to update its driver with qualcomm drivers, and now it's recognized as "Qualcom MMC Usb storage device". But i think i've did a wrong thing cause my friend told me i should have choosed some kind of official driver
Thanks in advance for your help
Please Help Me!:crying:
My 7 Pro has been bricked.
circumstance:
i press VolUp + Power for a while, there are showed <!> screen (= warn for unlocking) only a few seconds.
but fastboot screen is not displayed. black out.
of course, recovery is the same. (black out)
if i connect 7 Pro to a PC, there is a response for a moment, but it does not appear in the device manager (similar things appear in the "Port").
when i flashed
OnePlus7ProOxygen_21.E.15_OTA_015_all_1907281610_e735c0c31ada4eee.zip
and
Magisk-v19.4.zip
from TWRP, It became current state after this operation.
This is the first time such a brick.
Does anyone have the same situation or have a solution?
MtnOrf said:
Please Help Me!:crying:
My 7 Pro has been bricked.
circumstance:
i press VolUp + Power for a while, there are showed <!> screen (= warn for unlocking) only a few seconds.
but fastboot screen is not displayed. black out.
of course, recovery is the same. (black out)
if i connect 7 Pro to a PC, there is a response for a moment, but it does not appear in the device manager (similar things appear in the "Port").
when i flashed
OnePlus7ProOxygen_21.E.15_OTA_015_all_1907281610_e735c0c31ada4eee.zip
and
Magisk-v19.4.zip
from TWRP, It became current state after this operation.
This is the first time such a brick.
Does anyone have the same situation or have a solution?
Click to expand...
Click to collapse
MSMDownload Tool.
That will get you back to a fresh OS.
MtnOrf said:
Please Help Me!:crying:
My 7 Pro has been bricked.
circumstance:
i press VolUp + Power for a while, there are showed <!> screen (= warn for unlocking) only a few seconds.
but fastboot screen is not displayed. black out.
of course, recovery is the same. (black out)
if i connect 7 Pro to a PC, there is a response for a moment, but it does not appear in the device manager (similar things appear in the "Port").
when i flashed
OnePlus7ProOxygen_21.E.15_OTA_015_all_1907281610_e735c0c31ada4eee.zip
and
Magisk-v19.4.zip
from TWRP,It became current state after this operation.
This is the first time such a brick.
Does anyone have the same situation or have a solution?
Click to expand...
Click to collapse
I actually also bricked mine today and also had to use the msm download tool.
It was fairly easy and I was happy with the process.
No worries ?
tech_head said:
MSMDownload Tool.
That will get you back to a fresh OS.
Click to expand...
Click to collapse
Device manager shows "Qualcomm HS-USB Diagnostics 900E(COM5)".
so(?) there are no responses in MSM tool.
schorrie said:
I actually also bricked mine today and also had to use the msm download tool.
It was fairly easy and I was happy with the process.
No worries
Click to expand...
Click to collapse
thanks.
but, ,my device manager shows "Qualcomm HS-USB Diagnostics 900E(COM5)".
so(?) there are no responses in MSM tool.
Do I need to use an EDL cable...?
I had this exact same problem last night. Plug it in via USB and make sure you have volume on your speakers. Press and hold volume up, down and power and for some reason the bootloader will come up. Pick power off, then press volume up and down at the same time and plug your USB cable into the phone and listen for the connection sound.
Hi!
I have tried to install a custom rom, but there was an error. When I tried to boot back to bootloader mode, the qualcomm logo started blinking and the device is vibrating.
Tried to connect to pc, but I don't see any device in COM Ports in the device manager, also MSM tools says waiting for the device.
If I connect the cable while I am pressing the both volume button, I hear the sound from the pc that something is connected, but after a few seconds the device disconnects.
Can you help me?
Got the same problem installing a wrong firmware, probably. I'm hoping for someone knowing how to solve...
That was easy. Unfortunately I had to format the phone entirely (MSMTool), but it's back with the living.
Install Qualcomm EDL drivers
Download an MSMTool release for OnePlus 8T
Enter in EDL Mode. With the phone connected to a computer running Windows, press volUp + volDown right when you see the Snapdragon logo. The phone will stay with screen off
Follow the usual flashing procedure with MSMTool
Thanks, I just had to install the Qualcomm drivers exe file. After that it appeared in device manager.
Livingsilver94 said:
3. Enter in EDL Mode. With the phone connected to a computer running Windows, press volUp + volDown right when you see the Snapdragon logo. The phone will stay with screen off
Click to expand...
Click to collapse
Nothing happens when i press that. phone keeps on vibrating and flashing the logo
UPDATE: Got a different computer and it worked
Hi everyone,
Yesterday I start an Android System update on my Lg Velvet LM-G900EM while it was connected to the pc in transfer file mode: it shutted down like it normally does but it didn't turn up. The screen is full black and I've tried different button presses on the phone but nothing seems to waking it up. When I reconnect the phone my Pc it is seen as "Quectel QDLoader 9008 (COM6)" which I've read is correct in this cases. I've tried adb but is not shown on the list of "adb devices" and I can't do much if it's not shown there. I've tried connecting it to the pc with different button pressed but it's not recognised as it should be. On the LGUP software is not recognised either. If anybody can help me I will be very grateful. Thanks a lot guys.
I have a similar problem. After a reboot, the phone would not boot up again and it showed up on the PC as QUSB_BULK_CID:0402_SN:xxxxxxx.
Helped, press power button and at the same time connect the USB cable to the PC. After 3 or 4 attempts it booted up again. Maybe it helps you too.
Try to Hard Reset Then May be boot up.