Sprint SIM unlock...haven't bought phone yet - OnePlus 8T Questions & Answers

Looking at picking up a 8T, and I have Sprint. I don't want to roll over to Tmo because I'm on grandfathered BYOD plans that I don't want to give up.
I also want dual SIM, so I'll need to SIM unlock and BL unlock. I've read over a few threads where people are finding that Sprint won't SIM unlock these phones, but it also sounds like they're all on installment billing deals, and trying to get them unlocked early?
Is Sprint just flat not unlocking these phones period, or just not doing it on financed phones? Would I be OK if I just paid for it full retail and get it unlocked immediately, or would I still be subject to the 40-something day waiting period?
i sure like the idea of getting the phone free with trade in, but not if it means I can't get it unlocked and modified for dual SIM...the _only_ reason I bought my current Pixel was for the dual SIM feature...

I could not get it done because of the installment plan. But I think they would be more flexible over the waiting period. But then again, it's Sprint.

"it's Sprint"...yeah, that's one of my concerns, lol. It's been pretty difficult to find anyone that's hasn't done one of these phones on installment..., but then given that few people likely have $800 to drop on a phone, and the "free with trade in" deals that Tmo/Sprint are doing on the phones, I'm not really surprised either.
I'm not really even all that opposed to just waiting a couple months to get the unlock if that's what it comes down to, but at the same time, I don't want to drop $800 only to find I'm still boned 2 months later too...

From what I understand, you can take your device into tmobile and have them put a Tmo SIM in it for free, which effective unlocks your Sprint SIM, but I don't know enough about how any of that works to know whether it means it's fully unlocked from that point, or simply locked to Tmobile.
Edit: I plan on doing this Monday, so I'll try the bootloader unlock and let you know if it's successful.

DaddyIronwood said:
From what I understand, you can take your device into tmobile and have them put a Tmo SIM in it for free, which effective unlocks your Sprint SIM, but I don't know enough about how any of that works to know whether it means it's fully unlocked from that point, or simply locked to Tmobile.
Edit: I plan on doing this Monday, so I'll try the bootloader unlock and let you know if it's successful.
Click to expand...
Click to collapse
Since tmobile and sprint are one company now thats why it works. It doesn't sim unlock the phone or make oem unlocking available so no bootloader unlock and no root

Related

T-Mobile Unlocked Bootloader

Looking to clear up some questions I have in regards to Unlocking the Bootloader on a T-Mobile version of the OnePlus 7 Pro. I'm sure others will have similar questions being that T-Mobile will be the only Carrier / Store in the US that will have the phone available for purchase in-store this Friday.
After doing some research it appears the T-Mobile OnePlus 6T Bootloader can be unlocked if you request and are granted a SIM Unlock from T-Mobile. As shown here on the OnePlus website
https://support.oneplus.com/app/ans...-bootloader-for-oneplus-6t-(t-mobile-edition)
Sure, its required to wait 7 days for the bootloader unlock request to process but other then that it seems straight forward. I am aware of T-Mobile being hit or miss when requesting a Sim unlock if the Device is not fully paid off but if the device is paid in full the unlock process should be as straight forward as described on the website correct?
And after unlocking the bootloader will there be any differences between an International OnePlus 7 unlocked bootloader vs a T-Mobile unlocked bootloader? ( besides the only hardware difference being the Dual sim )
Will Custom roms be Universal between both version?... So many questions!
Hopefully someone who has gone through the T-Mobile boot loader unlock process on the 6T can clear some questions up.
You can bootloader unlock the T-Mobile variant 6t without having to simunlock, just requires some extra steps to achieve without having to payoff phone or contact T-Mobile. You can order the dual SIM tray to get dual SIM working as well once unlocked, I'm sure the opo 7pro will be the same way, no hardware differences.
Everything should pretty much work with it as well. Just did the same process for a friend's pixel through tmo..I have fully converted 2 fajitas since Novembers launch. One will sim unlock and the other via sorcery.
My experience was different - T-mobile refused to unlock my phone unless I used it for over 40 days on their network. This was despite me being a 2+ year customer on a 12 person family plan and planning on staying on after as well, paying outright for the device, and requesting an unlock via support. Wasn't able to get the 64 digit unlock code through fastboot because my 7 Pro wasn't SIM unlocked.
Whole process pissed me off enough that I'm gonna return the phone and buy it off the OnePlus website instead.
harsh2193 said:
My experience was different - T-mobile refused to unlock my phone unless I used it for over 40 days on their network. This was despite me being a 2+ year customer on a 12 person family plan and planning on staying on after as well, paying outright for the device, and requesting an unlock via support. Wasn't able to get the 64 digit unlock code through fastboot because my 7 Pro wasn't SIM unlocked.
Whole process pissed me off enough that I'm gonna return the phone and buy it off the OnePlus website instead.
Click to expand...
Click to collapse
Well you should attempt to call them again, say that you travel a lot and that's the reason why you paid the phone off, I hear stories that some reps will consider unlocking it for you, just gotta give them a story. I would attempt again before returning it and having to pay that restocking fee.
Purest said:
Well you should attempt to call them again, say that you travel a lot and that's the reason why you paid the phone off, I hear stories that some reps will consider unlocking it for you, just gotta give them a story. I would attempt again before returning it and having to pay that restocking fee.
Click to expand...
Click to collapse
I called them 4 times, and after being put on hold everytime they wouldn't even let me get my receipt. Apparently what they mean by "email receipt" is that they'll send you the document on a My T-Mobile account that can only be accessed by the owner of the account (in my case, I'm on a family plan with the owner in a different city). Long story short - They wouldn't let me do anything, even though my name was associated with the account. I complained enough that they said they'll waive the restocking fee, but it was a customer service nightmare. Already got the phone on OnePlus's website, and thank god for that. T-Mobile charged me 790 bucks in CA for just the phone. OnePlus gave me the phone, 6 months of accidental screen damage protection, a 60 dollar case and earphones bundle and 3 day shipping for 770.
harsh2193 said:
I called them 4 times, and after being put on hold everytime they wouldn't even let me get my receipt. Apparently what they mean by "email receipt" is that they'll send you the document on a My T-Mobile account that can only be accessed by the owner of the account (in my case, I'm on a family plan with the owner in a different city). Long story short - They wouldn't let me do anything, even though my name was associated with the account. I complained enough that they said they'll waive the restocking fee, but it was a customer service nightmare. Already got the phone on OnePlus's website, and thank god for that. T-Mobile charged me 790 bucks in CA for just the phone. OnePlus gave me the phone, 6 months of accidental screen damage protection, a 60 dollar case and earphones bundle and 3 day shipping for 770.
Click to expand...
Click to collapse
I had this same issue when I had to get my OP6T sim unlocked from T-Mo. I called a bunch of times and they kept telling me no. As soon as I sent a tweet to the T-Mo support handle, they had it sim unlocked within a day. I didn't even have one payment made at that point. I've seen a lot of people have way more success with T-Mo twitter support since it's more of a marketing ploy it seems.
Xshooter726 said:
Looking to clear up some questions I have in regards to Unlocking the Bootloader on a T-Mobile version of the OnePlus 7 Pro. I'm sure others will have similar questions being that T-Mobile will be the only Carrier / Store in the US that will have the phone available for purchase in-store this Friday.
After doing some research it appears the T-Mobile OnePlus 6T Bootloader can be unlocked if you request and are granted a SIM Unlock from T-Mobile. As shown here on the OnePlus website
https://support.oneplus.com/app/ans...-bootloader-for-oneplus-6t-(t-mobile-edition)
Sure, its required to wait 7 days for the bootloader unlock request to process but other then that it seems straight forward. I am aware of T-Mobile being hit or miss when requesting a Sim unlock if the Device is not fully paid off but if the device is paid in full the unlock process should be as straight forward as described on the website correct?
And after unlocking the bootloader will there be any differences between an International OnePlus 7 unlocked bootloader vs a T-Mobile unlocked bootloader? ( besides the only hardware difference being the Dual sim )
Will Custom roms be Universal between both version?... So many questions!
Hopefully someone who has gone through the T-Mobile boot loader unlock process on the 6T can clear some questions up.
Click to expand...
Click to collapse
I'm going to try to flash my op6t unlock.bin on op7 pro just to see what happens. I'll report back.
On the way to T-Mobile now
lupascu.marius said:
I had this same issue when I had to get my OP6T sim unlocked from T-Mo. I called a bunch of times and they kept telling me no. As soon as I sent a tweet to the T-Mo support handle, they had it sim unlocked within a day. I didn't even have one payment made at that point. I've seen a lot of people have way more success with T-Mo twitter support since it's more of a marketing ploy it seems.
Click to expand...
Click to collapse
The way I see it, if that's how the customer experience is gonna be for something so minor, I don't wanna go back to them with bigger issues with the 7 Pro if or when I face them.
harsh2193 said:
The way I see it, if that's how the customer experience is gonna be for something so minor, I don't wanna go back to them with bigger issues with the 7 Pro if or when I face them.
Click to expand...
Click to collapse
That's definitely how I felt after the whole ordeal. It left a sour taste in my mouth, but that $300 trade-in deal they had for the 6T was too good to pass up.
Haven't bought a carrier phone since the first Google Nexus days, so I thought maybe the carriers have changed since then. Bad mistake, back to buying unlocked only going forward again lol, I just ordered the OP7 Pro straight from OnePlus this morning.
twinnfamous said:
i'm going to try to flash my op6t unlock.bin on op7 pro just to see what happens. I'll report back.
On the way to t-mobile now
Click to expand...
Click to collapse
lemme know!
So the T-Mobile oneplus 7 pro should be able to be rooted and sim and bootlooder unlocked like the T-Mobile oneplus 6? Thanks In advance!!!
Sent from my [device_name] using XDA-Developers Legacy app
GDane1 said:
So the T-Mobile oneplus 7 pro should be able to be rooted and sim and bootlooder unlocked like the T-Mobile oneplus 6? Thanks In advance!!!
Click to expand...
Click to collapse
Yes and guys that unlock bin is unique to a specific device, imei, and serial number ... Lol ... Talk to TMO on Twitter, they will unlock early if u have a tenure. Soon as we have a MSM tool we can prob decrypt and make a backdoor..
I was able to call into TMobile this morning and get my device unlocked even with financing. I just told them that I would be traveling for 3 months and the temporary unlock is for only 2 months and I didn't want to have to call in on that 3rd month to fight and get a 3rd month temp unlock. They agreed with me and said that I was approved to get it permanently unlocked. As soon as I got off the call I used the app to unlock my phone.
:: delete::
---------- Post added at 02:06 PM ---------- Previous post was at 02:04 PM ----------
Purest said:
You can bootloader unlock the T-Mobile variant 6t without having to simunlock, just requires some extra steps to achieve without having to payoff phone or contact T-Mobile. You can order the dual SIM tray to get dual SIM working as well once unlocked, I'm sure the opo 7pro will be the same way, no hardware differences.
Click to expand...
Click to collapse
How?
Just fastboot oem unlock?
Just got off the phone with TMobile. One of the requirements of having the phone unlocked is to use the phone on T-Mobile network for 40 days. Which I have no problem with. Really enjoying this phone.
TMobile offered two prepay on EIP to unlock. JOD won't unlock the phone.
Just called three times. I was told they won't do it. I even offered to pay for the whole phone.
Do you have to have the SIM unlock to unlock the bootloader.
nmil1484 said:
Just called three times. I was told they won't do it. I even offered to pay for the whole phone.
Do you have to have the SIM unlock to unlock the bootloader.
Click to expand...
Click to collapse
They have been inconsistent because they suck. I'd go on Twitter you'll have better luck with them.
Xshooter726 said:
Just got off the phone with TMobile. One of the requirements of having the phone unlocked is to use the phone on T-Mobile network for 40 days. Which I have no problem with. Really enjoying this phone.
Click to expand...
Click to collapse
I just got off the phone with T-Mobile and they unlocked as I have paid it off. So what are the next steps to unlock the bootloader?

T-Mobile op 7pro permanently Sim locked??

Buddy of mine got a used TMO pro7. It's paid off fully. But TMobile told him only the original owner can have the device Sim unlocked. Is this true? This seems illegal, no? Does he have any other options? Thanks.
I am in the same boat, did your buddy ever figure this out?
Same here hopefully a fix soon!
Cannot speak to the 7 Pro in this area...however, I just SIM unlocked a Pixel 3a from T-Mobile.
All I had to do was to find a web site within T-Mobile that asks for the IMEI number and it determines if the phone can be unlocked. I guess it's checking to make sure the phone is paid for and that it had been used for at least 40 days on their network. Mine passed the test and I was able to unlock it without any trouble following the prompts. I cannot remember anything about having to prove that I was the owner....??? YMMV
Here is the site that I used.
https://support.t-mobile.com/docs/DOC-1588
I got a 7pro on eBay and it's locked to tmobile. Is it impossible for use outside the US if i don't have the original sim card? I don't even have a t-mobile sim card around. I found some third party services for a massive 15 day wait time and $40+ USD. Is this the only way available to me due to my circumstance? Also are these services reliable in terms of unlocking and staying in that fashion. I read some comments about how recent updates have caused issues where people have to go back and if I did pay and wait... would I still be at risk? thanks

Verizon Pixel 3a OEM unlock

Hi everyone,
I recently just get my new google pixel 3a from amazon,
but it seems like they send me the Verizon version of it.
The version of the phone is android 10 and I am trying to unlocked OEM under developer options in order to root my device,
but it's likely seems like there is no way that I can unlock the OEM...?
So I was wondering if anyone know the way of unlocking it or maybe there is a way that I can root without Unlocking the OEM.
Thank you!!
Skylar514 said:
Hi everyone,
I recently just get my new google pixel 3a from amazon,
but it seems like they send me the Verizon version of it.
The version of the phone is android 10 and I am trying to unlocked OEM under developer options in order to root my device,
but it's likely seems like there is no way that I can unlock the OEM...?
So I was wondering if anyone know the way of unlocking it or maybe there is a way that I can root without Unlocking the OEM.
Thank you!!
Click to expand...
Click to collapse
Verizon is notorious for locking down their equipment!!! I would recommend seeing if you can return it and get the unlocked variant!
Sent from my GM1917 using Tapatalk
Just a heads up if anyone happens to find this after grabbing the $200 3a from Verizon: they claim they will unlock your phone after 60 days, something on their site I confirmed with a rep. I'll update January 24 if it does or doesn't happen as I plan to root then (for me, a $200 discount was worth a two month delay).
iamxaq said:
Just a heads up if anyone happens to find this after grabbing the $200 3a from Verizon: they claim they will unlock your phone after 60 days, something on their site I confirmed with a rep. I'll update January 24 if it does or doesn't happen as I plan to root then (for me, a $200 discount was worth a two month delay).
Click to expand...
Click to collapse
Just so you are aware, the rep is talking about the SIM card lock. This is different than the bootloader unlock which is required to root your phone.
A SIM card unlock allows you to use the phone with other service providers. Most providers will lock the phone as long as you owe money on the phone. If you bought it outright or have paid the phone off, then the provider will generally SIM unlock the phone. Verizon won't even SIM card unlock the phone until it has been active for 60 days. They say this is to prevent pre-sale theft of their phones, but the policy is certainly more strict than any other provider. However do not misinterpret this to mean that Verizon will SIM unlock all phones after 60 days. If you owe money on the phone, they are not obligated to SIM card unlock it. It is possible sometimes to get the provider to SIM unlock the phone while you still owe money on the phone, but that can be hit and miss.
A bootloader unlock is needed to root the phone. Verizon is the one USA service provider that locks the bootloader of all their devices by policy. Even if a Verizon phone is SIM card unlocked, there is no guarantee that you will be able to bootloader unlock the phone or root it. Generally speaking, you should consider every Verizon phone to be bootloader locked and considering it "winning the lottery" if you are actually able to bootloader unlock it. There are times when Verizon messes up the IMEI numbers and allow phones to be unlocked, but that this just luck if it happens.
I've owned Verizon phones before that were bootloader locked and I will never buy another one. But that is my personal preference. If you have no interest in rooting your phone, then the bootloader isn't that important of an issue. But if you do want to root the phone (and it sound like you do), I would recommend that you see about returning the phone during the return period and purchasing the "Unlocked" version (the "NON-Verizon version).
Sic is correct. Verizon will only SIM unlock the phones. That was the main reason I left them back when I had to use rumrunner on my M7. Once it died and I had to get another phone, I left Verizon and never looked back. When they asked why I was leaving, I told them I might return if they ever let us unlock our bootloaders. The employee knew there was no saving me at that point.
If you want to have an unlocked bootloader, the best bet would be to have a non-carrier branded phone.

Sold Paid off Verizon Note 20 Ultra - New owner cannot activate it on T-Mobile

Hello,
I owned a Verizon Galaxy Note 20 Ultra that I bought shortly after release. I got bored with it, as often happens, so I paid it off in full and sold it, to someone who uses T-Mobile. They cannot activate the phone, when they put their T-Mobile SIM in it, it gives the message "SIM card is not from Verizon Wireless". The facts:
I owned and used the phone for well over the 60 day automatic unlock period.
It was active on my Verizon account for the entire time until a week before I sold it.
It was paid off IN FULL, and my account said the line was paid in full and ready for an upgrade.
My Verizon account is never behind or not paid on time (Auto-Pay)
Is there something I needed to do to the phone besides factory reset it? Is there anything that can be done? Should I call Verizon customer service? To further complicate matters, the person I sold it to lives in another state. I may need to have them send me the phone back and refund them their money if I can't figure this out.
Thank you so much for any help that can be provided.
Are you sure you used the device for 60 days?
Rtiberius said:
Hello,
I owned a Verizon Galaxy Note 20 Ultra that I bought shortly after release. I got bored with it, as often happens, so I paid it off in full and sold it, to someone who uses T-Mobile. They cannot activate the phone, when they put their T-Mobile SIM in it, it gives the message "SIM card is not from Verizon Wireless". The facts:
I owned and used the phone for well over the 60 day automatic unlock period.
It was active on my Verizon account for the entire time until a week before I sold it.
It was paid off IN FULL, and my account said the line was paid in full and ready for an upgrade.
My Verizon account is never behind or not paid on time (Auto-Pay)
Is there something I needed to do to the phone besides factory reset it? Is there anything that can be done? Should I call Verizon customer service? To further complicate matters, the person I sold it to lives in another state. I may need to have them send me the phone back and refund them their money if I can't figure this out.
Thank you so much for any help that can be provided.
Click to expand...
Click to collapse
Are you sure you used the device for 60 days? Did you check with another carrier sim before you sold the device?
SIM card is not from Verizon Wireless is a common message for all Verizon branded phones. May be buyer is confused with this message.
dadmi said:
Are you sure you used the device for 60 days?
Are you sure you used the device for 60 days? Did you check with another carrier sim before you sold the device?
SIM card is not from Verizon Wireless is a common message for all Verizon branded phones. May be buyer is confused with this message.
Click to expand...
Click to collapse
Thanks for your reply.
Yes, it was activated in late August 2020 and was active up until the end of December 2020. No, I didn't realize I should try a different carrier's SIM first.
I asked them if they are able to call or text despite the SIM card message and they said no.
You need(ed) to request VZW to carrier (SIM) unlock the device prior to selling it.
cam30era said:
You need(ed) to request VZW to carrier (SIM) unlock the device prior to selling it.
Click to expand...
Click to collapse
I'm so confused, Verizon says devices are automatically unlocked in their policies listed here: https://www.verizon.com/support/device-unlocking-policy/
I'm going to call Verizon, and see if there's anything they can do.
Update: Called Verizon tech support, and the agent confirmed that the device IS unlocked. He said I should have the buyer contact T-Mobile customer service and add the device to their database. Hopefully that works.
Rtiberius said:
Update: Called Verizon tech support, and the agent confirmed that the device IS unlocked. He said I should have the buyer contact T-Mobile customer service and add the device to their database. Hopefully that works.
Click to expand...
Click to collapse
Adding to database is a Verizon thing, Tmobile is gsm. There is no way to sim unlock it if you don't do it on your phone line and request the unlock as if you're using the phone yourself.
Verizon will not unlock it unless it's currently on the line and met the other criteria you already have. For some reason verizon can't read if its really unlocked unless it's on their network, I went through it with an iphone earlier this year. They're a mess.
damn, i thought me getting a new phone annually is bad. you get a new phone every quarter? lol, actually i was thinking about trading mine for a fold 2 but no s-pen, no exp storage and a step down camera array, i decided to keep my note and see if they fix the fold 2's shortcomings.
what's in your pocket now?
It is quite possible that the buyer was not using an existing active sim. He was probably trying to activate a new sim which failed. I had the same issue with AT&T when activating a new sim. AT&T was not recognizing Unlocked model imei and I had to use a very old phone imei for activating sim after which I was able to use the same sim with with AT&T.
It also possible the buyer is lying to you. Either way it looks like the deal is going tits up for you. Perhaps next time check with a T-Mobile SIM before selling it or sell it as verizon locked. Feel for you.
Hello, i know this is a old thread but did you find the solution? i bought a verizon note 20 ultra and it doesnt work on any carrier, just work for a minute and it stops.
You guys found a way to unlock this? I just got the same phone and its a very expensive paperweight atm

Question S21+ T-Mobile locked issue

I jumped on the S21+ T-Mobile variant as it was offered with extra $100 off, cheaper than unlocked. I assumed the phone would be able to be used on any carrier since it would be fully paid off. But inserting my Verizon sim, I'm greeted with it saying the sim is unlocked and a reason code 132. Anyone have any ideas on what's going on, what I should try, or just return for unlocked version?
Try calling T-Mobile for the unlock code. I thought phones in the US weren't locked anymore or maybe they won't be in the future. Good luck!
chazfarote said:
Try calling T-Mobile for the unlock code. I thought phones in the US weren't locked anymore or maybe they won't be in the future. Good luck!
Click to expand...
Click to collapse
Thanks. I'm working with T-Mobile now, and they have suggested that I make a T-Mobile account then try to unlock it. Hoping all goes well
T-Mobile can't even *see* the phone to unlock it if it isn't attached to a T-Mobile SIM, so they won't be able to unlock it (nevermind willing) without that. If you can get one in there, you might be able to use 'team of experts' through Facebook or Twitter and have them unlock it, they're pretty good about working around normal limitations when you explain situations to them. We were able to get a still on EIP iPhone unlocked when we were in the Philippines by letting the TES agent know we were wanting to put a local SIM in, I would hope they'd be willing to work with you if you let them know you didn't realize it would be locked.
Will eat into your $100 discount some, though, with the risk that they tell you it still has to be active on T-Mobile for 45 days. I've always had good luck with them, they seem to be more capable of independent thought than a normal call-center person, provided you're calm with them.
Seamonkey79 said:
T-Mobile can't even *see* the phone to unlock it if it isn't attached to a T-Mobile SIM, so they won't be able to unlock it (nevermind willing) without that. If you can get one in there, you might be able to use 'team of experts' through Facebook or Twitter and have them unlock it, they're pretty good about working around normal limitations when you explain situations to them. We were able to get a still on EIP iPhone unlocked when we were in the Philippines by letting the TES agent know we were wanting to put a local SIM in, I would hope they'd be willing to work with you if you let them know you didn't realize it would be locked.
Will eat into your $100 discount some, though, with the risk that they tell you it still has to be active on T-Mobile for 45 days. I've always had good luck with them, they seem to be more capable of independent thought than a normal call-center person, provided you're calm with them.
Click to expand...
Click to collapse
@lakersfan29
Were you ever able to solve this? I have exact same thing going on with a Galaxy Tab S7+ that was bought directly from Samsung. Thought was too be unlocked but it's locked to TMobile. Strange thing is 3 different stories from 3 different TMobile reps. Phone can't be locked since you bought from manufacturer. Yes we can unlock it. And no we're can't unlock it until you've spent over $100 with prepaid fees lol.
jcrompton said:
@lakersfan29
Were you ever able to solve this? I have exact same thing going on with a Galaxy Tab S7+ that was bought directly from Samsung. Thought was too be unlocked but it's locked to TMobile. Strange thing is 3 different stories from 3 different TMobile reps. Phone can't be locked since you bought from manufacturer. Yes we can unlock it. And no we're can't unlock it until you've spent over $100 with prepaid fees lol.
Click to expand...
Click to collapse
Yes. Actually it was pretty straightforward, I sent a message to tmobile T-Force on twitter and I provided my imei and they said it would take up to 72 hours to unlock. And they followed up with me notifying that it should have been unlocked. It works, using service on verizon now
Was it @TMobileHelp that you actually tweeted
Download tmobile device unlock app from playstore and try unlocking.
krisology said:
Yes. Actually it was pretty straightforward, I sent a message to tmobile T-Force on twitter and I provided my imei and they said it would take up to 72 hours to unlock. And they followed up with me notifying that it should have been unlocked. It works, using service on verizon now
Click to expand...
Click to collapse
So thank you for the suggestion. The Twitter TMobile contact was the secret. After hours on the phone with T-Mobile support (and without being super critical they were just NOT very knowledgeable .... I think I knew more than they did) the Twitter alternative was quick and easy. They added the IMEI to their system and I was unlocked in less than 24 hours.

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