My wifi and bluetooth suddenly stopped working and can't get them to turn back on , I have factory reset numerous times to no avail. PLEASE SOMEONE HELP
if I had to take a guess, it sounds like your phone's modem broke and needs repair (its not a software issue)
Sorry for the late reply: If you're still dealing with this issue, try resetting by going to Settings>System>Advanced>Reset Options>Reset WIFi, mobile, & Bluetooth. Once there, you'll just hit the Reset button at the bottom. It may take several minutes. It's a small suggestion, but sometimes it can help. Hopefully, though, you're no longer dealing with this issue.
kirksmithms said:
Sorry for the late reply: If you're still dealing with this issue, try resetting by going to Settings>System>Advanced>Reset Options>Reset WIFi, mobile, & Bluetooth. Once there, you'll just hit the Reset button at the bottom. It may take several minutes. It's a small suggestion, but sometimes it can help. Hopefully, though, you're no longer dealing with this issue.
Click to expand...
Click to collapse
Thanx, tried that too.
Had to send it in for a replacement
Related
hi im havng problems enabling wifi. but i have realised when hsdpa is enable wifi can not be turned on is this normal. when i disable hsdpa wifi can be enabled. is this correct?
No this is not normal. They should both work. Can you give us any more info, ie. did it ever work? Have you tried a hard reset?
hi,
just found out that my camera doesnt work now! did work b4. yes hspda did work b4 with wifi i have hard reset a few days ago. should i hard reset it again?
rom 1.25.405.1 WWE
radio 1.58.21.23
has anyone found a reason why wifi cannot be turned on??? min use to work fine and now it doesnt switch on i have hard reset it has made no difference,
intrancer said:
has anyone found a reason why wifi cannot be turned on??? min use to work fine and now it doesnt switch on i have hard reset it has made no difference,
Click to expand...
Click to collapse
Are you sure you have performed a HARD reset. A hard reset means that your device is in the same state as when you first took it out of the box.
If then the WIFI fails to switch on, you probably have a hardware problem and should send the device for repairs.
I have had a problem with the WIFI function as well. In my case it was caused by a program which allows the Cruise to act as a WIFI access point. After using that software once, the WIFI cannot be switched on any more. I have had the same problem on my "standard" Touch.
Robin
hi mate,
yes i it is a hard reset everything deleted and restored to orignal state. looks like i need to contact HTC. did u send yours in for repair or did the hard reset resolve the issue?
the strange thing is the wifi did work before
intrancer said:
hi mate,
yes i it is a hard reset everything deleted and restored to orignal state. looks like i need to contact HTC. did u send yours in for repair or did the hard reset resolve the issue?
the strange thing is the wifi did work before
Click to expand...
Click to collapse
In my case the hard reset resolved the issue both on my original touch and on my touch cruise. The latter needs to go back for repairs now anyway because the speaker has decided not to function anymore.
Robin
intrancer said:
has anyone found a reason why wifi cannot be turned on??? min use to work fine and now it doesnt switch on i have hard reset it has made no difference,
Click to expand...
Click to collapse
I'm having a similar problem on my Cruise. My WiFi is switching on in the Comm Mgr. I see the icon working for a couple of seconds then it seems to freeze. I try to sign in on Skype or access an Internet site with no success. Strange. It was working a couple of days ago.
Am at the moment using a Laptop via a WiFi connection, so it's not a general WiFi connection problem.
Appreciate some advice.
Hi
Just a quick extra comment to my question above. Would a Hard Reset really help? Or is this just an option to find a solution?
hi i called htc and returned the device for repair i will update on the progress
I have some truly weird problems, would love to hear if anyone has encountered the same pain as I have.
The symptoms are:
In the comm manager the wifi suddenly refuses to switch on. When clicked the row greyes, a few seconds pass and then the row returns to status off. This problem will occur anytime. After the phone has been off for the night, after in use for a day or whenever. No pattern.
Soft resets never helps. Power off will help, but not necessarily at attempt #1. Hard resets will not necessarily help either (I have tried six times).
Device.exe crashed on me a few times after one of the hard resets. Manila.exe too.. this also intermittent. :/
So I'm thinking hw-failure here and the phone will go for replacement on monday, please let me know if you disagree or have any tips how to solve this. As I use wifi a lot this is crucial functionality for me.
I have seen similar problems for the Diamond where hw-failure seems the likely cause too. Please note that I have not tweaked the phone at all.
best, Robert
Well, as noone objected the phone is now sent back. Hopefully the new one will not have the same "feature".
cheers, Robert
Hi,
I have the same issues on my Diamond.
Thx
robertk2 said:
I have some truly weird problems, would love to hear if anyone has encountered the same pain as I have.
The symptoms are:
In the comm manager the wifi suddenly refuses to switch on. When clicked the row greyes, a few seconds pass and then the row returns to status off. This problem will occur anytime. After the phone has been off for the night, after in use for a day or whenever. No pattern.
Soft resets never helps. Power off will help, but not necessarily at attempt #1. Hard resets will not necessarily help either (I have tried six times).
Device.exe crashed on me a few times after one of the hard resets. Manila.exe too.. this also intermittent. :/
So I'm thinking hw-failure here and the phone will go for replacement on monday, please let me know if you disagree or have any tips how to solve this. As I use wifi a lot this is crucial functionality for me.
I have seen similar problems for the Diamond where hw-failure seems the likely cause too. Please note that I have not tweaked the phone at all.
best, Robert
Click to expand...
Click to collapse
I have the same problem too. My wifi was firing fine until i used Wifi router v.6 (Bummer!). since then my Wifi refuses to fire up. Raphael forum does not have solutions, bt i could find a solution for a similar problem in Athena Forum < http://forum.xda-developers.com/showthread.php?t=387454&page=4>
is there a way to port this fix for Raphael?? sure, if comnex obliges!
Cheers!
I'm using Swtos ROM" WM6.1 WWE CE OS 20753, Build 20753 V0.5 Light" which is very stable & Very responsive (Superlative). but recently my Wifi refuses to turn on using Comm Manager/wireless manager. My wifi was fine until i used Wifi router v.6 (maybe!), since then my Wifi refuses to fire up & even Network configuration manager refuses to open up. I have re-flashed several Radio ROMs, OS ROMs, including the Stock ROM & yet no solution. This dosent seem to to be a HW problem but something to do with MAC address corruption.
Raphael forum does not have solutions yet, bt i could find a solution for a similar problem in Athena Forum < http://forum.xda-developers.com/show...=387454&page=4 >
does any one have a solution?
Cheers!
Same thing happened to me. One day wifi worked fine and now it doesn't. When I try to turn it on via comm manager it does nothing. I'm using RRE with radio 1.12.25.19. I've tried flashing different radios and hard resetting my device. Has anyone been able to fix this?
OK, I've been having this problem for a good couple of months now. About half the time that someone calls me, when I hit the Talk button on my phone it just mutes the ringer and doesn't answer the phone. Usually I try the 'Slide to answer' deal, and that just slides over to Answer and still doesn't do anything. I know the actual button is fine, it works great, i've tested it over and over again. I've changed HardSPL, ROM's, Radio's, etc. and I still see the same issue. What is wrong?! or is anyone else having something similar at least?
So I guess no one else has this issue, at all, with any ROM, radio, etc.?! I guess there must be something wrong with my phone. That kind of sucks.
schwags said:
OK, I've been having this problem for a good couple of months now. About half the time that someone calls me, when I hit the Talk button on my phone it just mutes the ringer and doesn't answer the phone. Usually I try the 'Slide to answer' deal, and that just slides over to Answer and still doesn't do anything. I know the actual button is fine, it works great, i've tested it over and over again. I've changed HardSPL, ROM's, Radio's, etc. and I still see the same issue. What is wrong?! or is anyone else having something similar at least?
Click to expand...
Click to collapse
I had the same issue with my htc mogul. These suggestions worked, give it a try (i will NOT take credit for these great tips/found them by searching):
dial ##778#/EPST/Modem Settings, change the slot cycle index number to 1
and or if that didn't fix it...
Take a look at your HKLM/Comm/ConnMgr/Planner/Settings/SuspendResume
It is a multi-sz value and should be #777. If it shows anything like ~GPRS or
something containing GPRS, change it back to #777 and soft reset.
Once I changed it back to #777, I can answer the call immediately when data is on, time and time again. Prior to this, there was a significant delay.
Please backup your phone prior to making these changes...
Good luck...
montecristo1 said:
I had the same issue with my htc mogul. These suggestions worked, give it a try (i will NOT take credit for these great tips/found them by searching):
dial ##778#/EPST/Modem Settings, change the slot cycle index number to 1
and or if that didn't fix it...
Take a look at your HKLM/Comm/ConnMgr/Planner/Settings/SuspendResume
It is a multi-sz value and should be #777. If it shows anything like ~GPRS or
something containing GPRS, change it back to #777 and soft reset.
Once I changed it back to #777, I can answer the call immediately when data is on, time and time again. Prior to this, there was a significant delay.
Please backup your phone prior to making these changes...
Good luck...
Click to expand...
Click to collapse
Thanks for the help, I don't know if I believe any of that though. First of all, the # codes are carrier specific, I have AT&T, what's your service? These codes didn't work at all for me. Second of all, I mentioned that I've changed ROM's numerous times, along with Radios, etc. and I still have the same issue. Maybe this worked for you, but for me it doesn't. I've been trying some stuff recently, re-flashing SPL, hardSPL, Stock ROMs, and I'm hoping the problem goes away although I'm not that confident. I keep thinking it must be physical as my phone's "talk" button works perfect. Every time I try it it always responds appropriately, except when trying to answer a call. Beyond that, when it does screw up, it at least mute's the ringer, so I know it's responding somewhere.
I'm not sure what to do about this. Guess I'd better just wait it out for a TP2 and sell this one and forget about it. Could be due to bad blocks, I've had numerous problems in the past that I've been able to pretty much prove were a result of bad blocks in the phone's memory. Oh well, thanks for trying, although none of that works!!
I assume he has Sprint.
I have the same problem answering calls too, and I think it's because of the slidetoanswer dialer. I'm using xECK29x's 6.5 ROM.
rccola159 said:
I assume he has Sprint.
I have the same problem answering calls too, and I think it's because of the slidetoanswer dialer. I'm using xECK29x's 6.5 ROM.
Click to expand...
Click to collapse
Thanks for the input, I think I'm going to try a different dialer for a while and see if that solves the problem. I wouldn't be surprised if that's the issue.
While his codes may be different (I'm also with AT&T), he may be onto something... I have had the same issue, but after reading this post, I have been watching, and the times the phone prevents me from answering are when I have had some sort of data (browser, GPS, etc) open in another window.
My 2 cents FWIW
schwags said:
So I guess no one else has this issue, at all, with any ROM, radio, etc.?! I guess there must be something wrong with my phone. That kind of sucks.
Click to expand...
Click to collapse
I have an unlocked euro touch pro and cannot answer a call by touching the onscreen answer button. It will continue to ring tho. I have gotten in the habit of just using the hardware answer key. I've flashed numerous diff roms and all are this way, even the htc updated rom from their site. The only one that worked was the oem rom preloaded on the phone from factory. Not a big issue to me. I just deal with it.
Have this problem with energy's Roms. If you are on his 3.0 still go into Start>Tweaks>Advanced Config. Scroll down to Phone, Click on Phone Skin then Disable it. The setup of the call is different. Be sure to re enter you voicemail for it is erased when you disable the skin. Worked for me. No problems here. BTW you must understand that any Rom you flash will not be perfect!
I also have the same problem. And i to beleve its the new dialer thing. will try and change it, although i realy like the way you can search a contact with it. The other one is just a litte to small i feel. Anyway thanx for a good tip.
I'm also running into the same problem. I'll try disabling the phone skin to see how that works out.
Thanks everyone for your input!! I was a little scared to see no one answer this is at first, but now I can see this is a common problem. The dialer has to be the issue here, I've been running a standard dialer (not the phone canvas) for a couple days now and it's been perfect everytime.
montecristo1 said:
I had the same issue with my htc mogul. These suggestions worked, give it a try (i will NOT take credit for these great tips/found them by searching):
dial ##778#/EPST/Modem Settings, change the slot cycle index number to 1
and or if that didn't fix it...
Take a look at your HKLM/Comm/ConnMgr/Planner/Settings/SuspendResume
It is a multi-sz value and should be #777. If it shows anything like ~GPRS or
something containing GPRS, change it back to #777 and soft reset.
Once I changed it back to #777, I can answer the call immediately when data is on, time and time again. Prior to this, there was a significant delay.
Please backup your phone prior to making these changes...
Good luck...
Click to expand...
Click to collapse
Hey, it worked! I can't thank you enough, as this has been bugging the heck outa me. My slot cycle index was already set to 1, but my SuspendResume setting in the registry was "GPRS_bye_if_device_off". I had gotten to the point that I knew my problem was related to having a data connection going, but I had no idea where to go from there, and had no luck when searching the forums for a solution. Now my phone answers almost immediately, even whan I have a data connection going. Thanks again.
Hope someone may be able to help. Recently on my S6E, whenever I make or answer a phone call the speaker phone is always turned on. Any idea how to remedy this? Its quite annoying.
Thanks
BassTeQ said:
Hope someone may be able to help. Recently on my S6E, whenever I make or answer a phone call the speaker phone is always turned on. Any idea how to remedy this? Its quite annoying.
Thanks
Click to expand...
Click to collapse
Dear @BassTeQ
See if this helps go to [S voice settings] and uncheck auto-start speaker
Regards
bluff master said:
Dear @BassTeQ
See if this helps go to [S voice settings] and uncheck auto-start speaker
Regards
Click to expand...
Click to collapse
Hi @bluff master,
Thanks for your reply, I have tried that, the option was already disabled.
BassTeQ said:
Hi @bluff master,
Thanks for your reply, I have tried that, the option was already disabled.
Click to expand...
Click to collapse
Anyone ??
BassTeQ said:
Anyone ??
Click to expand...
Click to collapse
I had the same horrible issue, i tried some fixes online but it didn't work, i had to restore.
hosmsdos said:
I had the same horrible issue, i tried some fixes online but it didn't work, i had to restore.
Click to expand...
Click to collapse
Ohh dear, not the answer I wanted to hear. Glad to see I'm not the only one with the issue. So you did a factory reset to resolve it?
Same here. After so many bugs I am about to sell that damn thing. It really is a shame! Common, but those are core basic things that should never NEVER ever have issues like this!
I have the same issue since a day... I tested many workaround ut nothing works and I will not do a factory reset for that!
Hope we will find a solution.
I read a lot of posts speaking about a USB connector issue.
The connector needs to be cleaned or changed.
Any one have more info ?
For those who are interested, I really think it is a software bug because when I connect my phone into my car in bluetooth, the speakerphone shut off.
So it's so annoying to manually cut the speakerphone that I decided to reset my phone today.
I'm currently doing a backup with Helium (because I'm not yet rooted) and then I will do a factory reset.
I will keep you informed.
Problem still persists. Please keep us informed.
Finally...
After resetting my phone the problem is solved !!!
I reinstalled all my applications and it is still ok.
Now the question is for how long...
You know what you have to do.
Enjoy !
I for sure won't do that! I'll better be selling this bug loaded piece. Memory leakage issue is driving me nuts. Can't handle 3 apps without having to reload them every time. Veeeery disappointed. And I mean common.. the basic calling feature is not able to work properly.. WTF
Seems like not many are facing this issue? It came out of nowhere on mine and I really dont want to reset my phone for this. I'd like to keep this thread active.
Just reset your phone and that's it!
Sent from my SM-G920F using XDA Free mobile app
Same problem here and same case. When on Bluetooth in my car, the speaker will not auto enable, but whe I turn off BT, the problem persists. I tried the Svoice, The Partition Cache cleaning, the reset, etc. Up to now, no positive results.
I admitted defeat and reset my phone, problem gone
I've solved my speaker phone problem
Hi,
I use note 4 and had similar problem. After long testing, I've found out mine was related to Gear VR. If I turn on "do not disturb" inside the Gear VR setup Menu and unplug the phone. My phone will always go into speakerphone. Very annoying. If I go back into the Gear VR and enable the "do not disturb" and then disable it again (so "do not disturb" is off). My speaker phone problem goes away.
Do you use Gear VR on your phone? If you do, then your speaker phone issue is probably related to the problem I had.
I hope this post will help some of you.
i got here by doing google.
my phone is doing that too. everytime i answer the phone, the speaker is on, i have to turn it off everytime !
cant find any setting to disable it, i think i going to reset my phone too.
@netnerd, Never found a fix, quite easy to do a backup and restore using Helium app after resetting the phone.
Hi,
I am totally newbie in all of these, so I might not understand all the abbreviations - comprehensive replies are welcome
Patient is PX5 MTCE_LM
Some time ago my Head Unit just stopped receiving Internet connection. It connects to Wi-Fi or BT hotspot, but that's it. Web pages are not loading, YT not working, neither any online app. I have not changed anything in setting and make any updates. It just stopped. I don't recall now, but it might have occured for first time after my battery died? (Its been a while since its dead). Rebooted multiple times, also disconnected battery, but it didn't help. Any chance of fixing it or is it HW issue?
Bump.
draxoth said:
Bump.
Click to expand...
Click to collapse
You don't say what you have read and tried to resolve the issue. Also, what does reseller suggest, has that been tried
draxoth said:
Hi,
I am totally newbie in all of these, so I might not understand all the abbreviations - comprehensive replies are welcome
Patient is PX5 MTCE_LM
Some time ago my Head Unit just stopped receiving Internet connection. It connects to Wi-Fi or BT hotspot, but that's it. Web pages are not loading, YT not working, neither any online app. I have not changed anything in setting and make any updates. It just stopped. I don't recall now, but it might have occured for first time after my battery died? (Its been a while since its dead). Rebooted multiple times, also disconnected battery, but it didn't help. Any chance of fixing it or is it HW issue?
Click to expand...
Click to collapse
Check your time and date after a battery failure. If the date is too far out, a security feature will not let it connect.
Bob_Sanders said:
Check your time and date after a battery failure. If the date is too far out, a security feature will not let it connect.
Click to expand...
Click to collapse
Thank you man! You saved me from reinstalling system and taking radio out. It was 2019 but appearently thats enough to make internet stop working.