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Treo is suddenly silent --> needs to restart

hi,
today it happened for the second time: my 750v completely went silent. there was no sound although i had sounds turned on.
the startmenu and all other sounds where completely muted.
i needed to restart my device and the sounds were back again.
strange.
does anyone have the same problem?

Hi, this is a know issue of the Treo. There will be an update available soon

ah, ok. didnt know that

Yeah I have had this issue too. I hard-reset my device and it hasn't happened again. Not sure if it is to do with some application I had installed, but it hasn't happened since.
If there is an update coming I am looking forward to it

Same here
Yeah I have had this a few times before! Oh well I'll just keep an eye on the old updates page on the palm site!
Ho Hum

i had this problem as well... and mine a little bit different, the sound is mute for the ringtone only. it happened for few times. it cant be solve even i soft reset the device! have to hard reset
i use the ringer switch very frequent...

Had the same problem, no sound at all.
Solved: disabled all voice commands, never happened again.

Am on my 3rd Treo as even hard restetting was not solving the problem!
Craig

rmaat said:
Hi, this is a know issue of the Treo. There will be an update available soon
Click to expand...
Click to collapse
Did they fix this problem with the sound? I just got my 750 (unlocked in US - T-Mobile) and the sound is a pain in the nec. Please let me know where I can find the solution. Thank you.

Idem i need to do a soft reset to get sound.

postbus31 said:
Had the same problem, no sound at all.
Solved: disabled all voice commands, never happened again.
Click to expand...
Click to collapse
Same solution worked for me, disable (and stop using. unfortunately) voice command.
I disabled it. Been using it like this for the past 2-3 weeks and the sound issue has not come back.

I have disabled voice command but it doesn't fix the problem, today i missed 7 calls
Palm please fix it with a rom update with wm6 !

How to REMOVE Voice Command from the 750
http://discussion.treocentral.com/showthread.php?t=138317

Disable all voice command settings and that should fix the problem until the WM6 upgrade is available...

[Still awaiting solution] Cannot call from my Fuze, need urgent help.

Suddenly today, around an hour ago, I found out that I am not able to call from my Fuze. I can dial, but I don't hear any ring of the number I am calling. I put the SIM card in other phone and it can make calls. I am now sure what is wrong, could someone please provide some much needed suggestions?
I wouldn't have opened this thread as a new issue, and even if later it gets moved, I am seeking some urgent help, so I am posting it as a thread. Thanks.

Did you check in the comm manager to see if you turned airplane mode on or turned the radio off?

ourtech said:
Did you check in the comm manager to see if you turned airplane mode on or turned the radio off?
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Click to collapse
Yes, I did and the Airplane mode is off and the Radio is on. Somehow, not being able to call has coincided with not being able to connect to 3G too. The problem happened all of as sudden. I even made some calls this morning from my Fuze, and suddenly, it just would not make any more calls from it. Any more suggestions? I really don't want to hard reset it, as I have so much customization on it. Thanks.

i would backup and preform a HR to make sure it's hardware related

is the speaker bad? does the phone work on speakerphone?
does the call fail?

Agreed do a hard reset...if that doesnt work its the phone itself and a warranty issue. Which AT&T will take care of

I want to avoid a hard reset; I did it just last week. I understand why you would suggest to do that, but I want to avoid it, if I can.
The speakers work just fine; I played music. While on a call, I can't hear anything. The call seems to be in progress, but no party can hear anything. I haven't spoken to any person I called to verify if they received my call. If this could be something to do with radio, is there a way to deal with it? I am using everything stock. Please keep your suggestions coming.

incisivekeith said:
I want to avoid a hard reset; I did it just last week. I understand why you would suggest to do that, but I want to avoid it, if I can.
The speakers work just fine; I played music. While on a call, I can't hear anything. The call seems to be in progress, but no party can hear anything. I haven't spoken to any person I called to verify if they received my call. If this could be something to do with radio, is there a way to deal with it? I am using everything stock. Please keep your suggestions coming.
Click to expand...
Click to collapse
The music and the speaker form calling are not the same, does it work on speakerphone?

Thanks for your response scotchua. The speakerphone was not working, to answer your question.
Update: I can make calls now.
But, instead of closing this thread, I would like to keep it alive, as I don't know what created the problem and what solved it. As I said, when I couldn't make calls, the data connection was not getting established either. If it was a problem with the connection or AT&T's tower, I would not have been able to make calls when I inserted my sim card into another phone. For about 6 - 7 hours, I had to use another phone, which does not have the features that Fuze has.
later in the evening, I put the sim cad back into Fuze, just to try if it worked, and it did work; I can make calls now. This actually complicates the problem, as I don;t know what caused it and it scares me that this can happen again and I, or anyone else who would be having a similar problem, will not know how to fix it. If keeping this thread alive does not seem like a waste of time to the community, please provide more suggestions regarding what may have caused the problem. Thanks.

i had the same problem with my fuze. I could not hear from the phone when making a call, but i could hear from the speakerphone. I reset the phone, changed ROM and tried everything. Nothing worked so I had to return the phone for a replacement.

[Q] Lollipop: No Voice Search, Ok Goodle, TTS..

Interesting one, and can't figure out why it's happening - so if anyone has any thoughts x)
Flashed L tonight, all went smoothly and generally everything is fine. The only weird thing is that Google Voice search has stopped working. I press the Voice search button, and it just doesn't pick up any sound. I trying saying "ok google", and it doesn't pick that up either. Also, along with that, Text to Speech refuses to work too, tried with different languages and different voice packs.
Any ideas?

I know I had to go into the Google Now settings and activate the "OK Google" from any screen, to get it to work.

I had the same problem when setting another language as the primary language, then switching back to English, but something seemed bugged.
Removing all the other languages and restoring English (US) only, and finally rebooting, resolved the issue. Hope this helps.

themcfly said:
I had the same problem when setting another language as the primary language, then switching back to English, but something seemed bugged.
Removing all the other languages and restoring English (US) only, and finally rebooting, resolved the issue. Hope this helps.
Click to expand...
Click to collapse
Hmm, just gave that a try, no dice Was it just the Voice language or the whole phone that you had to change?
The weird thing is, it's like it's not even connecting to the microphone, just sits there listening and not hearing anything x)

Yes, that was exactly the same behavior i had with mine. I also ended up trying to configure Ok Google from any screen, and the voice training feature didn't hear anything, remaining stuck on the 1st of 3 verifications.
Maybe you can try going to Settings > App > All > Google Search and deleting cache/data to restore it brand new.

themcfly said:
Yes, that was exactly the same behavior i had with mine. I also ended up trying to configure Ok Google from any screen, and the voice training feature didn't hear anything, remaining stuck on the 1st of 3 verifications.
Maybe you can try going to Settings > App > All > Google Search and deleting cache/data to restore it brand new.
Click to expand...
Click to collapse
Tried that, and reflashing it, factory reset etc. Turns out the problem is slightly wider than just that not working though - It's killed the Microphone completely, can't make voice calls, it's like it's just not picking up the mix exists for some reason :S

It takes time to activate, there is a backend update of google going on while you select your language, but eventually comes back on.
Try voice typing if your believe the mic is not doing any good for "ok google"

gamer.11 said:
It takes time to activate, there is a backend update of google going on while you select your language, but eventually comes back on.
Click to expand...
Click to collapse
Wouldn't really explain why my Microphone doesn't work at all, even in phone calls though

Reoryn said:
Wouldn't really explain why my Microphone doesn't work at all, even in phone calls though
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Click to collapse
just to try it out to rule out whether it's the telephony app or in effect a bug which affects 5.0 as a whole(which i highly doubt, because i have mine working like a charm) Hell mine even works on off-screen while charging.

gamer.11 said:
just to try it out to rule out whether it's the telephony app or in effect a bug which affects 5.0 as a whole(which i highly doubt, because i have mine working like a charm) Hell mine even works on off-screen while charging.
Click to expand...
Click to collapse
Ok, voice search nothing, voice typing nothing, Making Phone calls, nothing x) The only thing I haven't managed to try yet is downloading a 3rd party voice recorder app - but unfortunately I'm on GSM at work and for some reason, Lollipop is refusing to connect to the wifi as well. Good times
Might just flash it back to 4.4.4 and wait for the OTA upgrade to see if that does it better

Just as an additional - managed to download a voice recorder app.... Nothing either. So the whole OS isn't picking up the Microphone. Curiouser and curiouser

Oh hell.... I'm going to hang my head in shame now and hand in any tehcy credentials I may have once had.
I have a Pressy.... I forgot it was plugged in... I didn't install the app. Lollipop saw it as a headset and mic.
In conclusion: I'm an idiot. That is all x) Thank you for anyone who tried to help though.

I have the exact same problem but no pressy. Could it mean that there is a fault with the headphone jack?

Reoryn said:
Oh hell.... I'm going to hang my head in shame now and hand in any tehcy credentials I may have once had.
I have a Pressy.... I forgot it was plugged in... I didn't install the app. Lollipop saw it as a headset and mic.
In conclusion: I'm an idiot. That is all x) Thank you for anyone who tried to help though.
Click to expand...
Click to collapse
Lol

My mic is not working, i dont know what to do????? any help, just update to lollipop cuz receive the update message, but now i dont have mic. need help...

[Q] I need a logging app to figure out what's occupying my camera.

I'm in a bit of a pickle. At some point in the last week I did something or put something on my phone that's now occupying my camera and preventing me from recording anything. Pictures still work. Whether this means something is recording, I don't know. I disabled the camera with another app, but that's no solution.
I'm not rooted. I need an app that can log at some level what apps are using my camera so that I can uninstall the offending app. My wifi also recently started disabling itself during use, and I can't figure that out either. If you know of something that can inform me on both problems, please do pass that my way. I've been unsuccessful on my end so far in my search.
I just don't have enough information to troubleshoot these issues, the only viable option I have atm is a factory reset, and that's not a solution, it's just a shortcut.

Toastly said:
I'm in a bit of a pickle. At some point in the last week I did something or put something on my phone that's now occupying my camera and preventing me from recording anything. Pictures still work. Whether this means something is recording, I don't know. I disabled the camera with another app, but that's no solution.
I'm not rooted. I need an app that can log at some level what apps are using my camera so that I can uninstall the offending app. My wifi also recently started disabling itself during use, and I can't figure that out either. If you know of something that can inform me on both problems, please do pass that my way. I've been unsuccessful on my end so far in my search.
I just don't have enough information to troubleshoot these issues, the only viable option I have atm is a factory reset, and that's not a solution, it's just a shortcut.
Click to expand...
Click to collapse
The same thing happened to me, Turned out Google Now was causing the problem however It's been resolved now for me as i have it enabled again

Allowing "Google Now" voice detection "From Any Screen" seems to be the culprit. Set "From Any Screen" to off to take videos.

Hussain_Salam said:
The same thing happened to me, Turned out Google Now was causing the problem however It's been resolved now for me as i have it enabled again
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Click to collapse
It doesn't seem to have been fixed for me yet. I just verified that's the cause, that's a relief. I really like that feature, how unfortunate.
My wifi hasn't been disabling itself today, but how would I troubleshoot it when it does? It's a really annoying problem, I don't tend to use data.

Toastly said:
It doesn't seem to have been fixed for me yet. I just verified that's the cause, that's a relief. I really like that feature, how unfortunate.
My wifi hasn't been disabling itself today, but how would I troubleshoot it when it does? It's a really annoying problem, I don't tend to use data.
Click to expand...
Click to collapse
I'm not entirely sure what's causing your WiFi problem, However to see if you can recover the Google now feature make sure your device is up-to-date and your app is up-to-date, Have you tried Rebooting the device :/ Really Not sure on the Wi-Fi buddy

Hussain_Salam said:
I'm not entirely sure what's causing your WiFi problem, However to see if you can recover the Google now feature make sure your device is up-to-date and your app is up-to-date, Have you tried Rebooting the device :/ Really Not sure on the Wi-Fi buddy
Click to expand...
Click to collapse
Thank you, I'll post a separate thread if it reappears. My phone locks itself whenever my wifi is disabled or I'm disconnected from my home network, so it's quite annoying. Much thanks for everyone's help.

Google Pixel No Sound issue

Guys, this issue has been pestering for a month now and I seem to have not found a fix for this yet. I first started to notice the problem with my phone when I was unable to attend the calls, the screen will usually get stuck or i will not be able to swipe up the green button during the call. Even if sometimes I manage to i will be able to hear the other person speak but I wont be able to speak to them. So sometimes once I restart the phone it will seem to work fine for an indefinite period of time and again it starts.
Then things started getting very bad, sometimes during normal device usage, the screen just turns to a monochrome black and white screen ( just as you see when there was no signal on older television sets). And when I switch to the bootloader screen, when I power the device on, I get a very thin green line for an instant on the screen and then the booting sequence starts.
I have made a lot of factory resets and stock image flashing, and by far I noticed one considerably situation, the times when the sound functions fine, the booting sequence where the 4 google dots animation appears and when there is no sound, the booting sequence gets stuck on Google and made by Google screen.
Other observations are during abnormal device behavior, no function related to sound will properly. To elaborate it, Google assistant wont work, videos cannot be played and even the system sounds wont be heard. I am open to suggestions here. Please let me know what can be done to test the phone out. FYI I know there is a problem with the Pixel microphone, but I am not convinced that its the exact problem. Please correct me if I am wrong. Thank you.

Sounds like a hardware defect. RMA if possible.
Sent from my Pixel using XDA Labs

It is a hardware issue indeed, I am facing the same issue, I contacted google , they told that replacement is possible tho I'm out of Canada at the moment so I'm just dealing with it through my Bluetooth earphones, everybody works fine with Bluetooth.

That's the only way I suppose!...did you get the phone directly from the Google store?...are they accepting phones bought from a retailer?...since I am in Singapore now...Google support is next to nothing here...try contacting them but it's of no use...only when I get to India I will be able to go forward with the replacement!.....but the thing is .... yesterday...I updated the phone to Oreo and the audio stopped working completely....and after repeated switching between safe and normal mode....the speakers are working now...but the microphone is still busted.

This happened to me, I was given a replacement phone from EE UK

Current update guys...as per the pixel support centre person's suggestion ...I rebooted the device to safe mode to check if the phone is operating normally ...which it did not....but surprisingly ...after restarting to normal mode ...it started working normally again...my query is how is this zeroed down to an hardware issue if in case it's perfectly working for a while and at some point goes bonkers...can you guys please enlighten me on this...coz I don't have much knowledge on the hardware field.

MK1207 said:
Current update guys...as per the pixel support centre person's suggestion ...I rebooted the device to safe mode to check if the phone is operating normally ...which it did not....but surprisingly ...after restarting to normal mode ...it started working normally again...my query is how is this zeroed down to an hardware issue if in case it's perfectly working for a while and at some point goes bonkers...can you guys please enlighten me on this...coz I don't have much knowledge on the hardware field.
Click to expand...
Click to collapse
hello, i am facing the same things as you do since updating to oreo, my question is how do i test everything in safe mode, to see if everything is alright as you did

ndiri said:
hello, i am facing the same things as you do since updating to oreo, my question is how do i test everything in safe mode, to see if everything is alright as you did
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Click to collapse
Tough luck mate! Sorry to hear that....you can check it out by pressing down the power button until you get the power off and restart menu. Keeping pressing down on the power off menu...it will reboot to safe mode without your prompt. In safe mode for me it was the same....maybe you will have a better luck...try it out!

MK1207 said:
Tough luck mate! Sorry to hear that....you can check it out by pressing down the power button until you get the power off and restart menu. Keeping pressing down on the power off menu...it will reboot to safe mode without your prompt. In safe mode for me it was the same....maybe you will have a better luck...try it out!
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Click to collapse
well, its been almost an hour the phone wont turn sound back on.

Keep switching it to and out of safe mode...at some point ideally at least the speakers must start lest the microphone. Tried contacting Google about it and no response at all...mine started acting weird only for the past month...I suppose from the Aug months patch update....tried reverting it back to previous stock versions...but I suppose the damage is permanently done

When I contacted google, they told me to send it back to Canada and let someone there give it to google.. which won't happen in my case , my phone also started acting like this after Oreo beta . Now I will restart the phone whenever it happens to get it back working :/

The only reason I am still sticking to this phone is coz of it's camera. Planning to get back to India around December to get this fixed. Support for pixel in Singapore now is next to nothing since it wasn't launched here. I had no problem at all with the Nexus line up but this is kind of a disappointment.

Alaadragonfire said:
It is a hardware issue indeed, I am facing the same issue, I contacted google , they told that replacement is possible tho I'm out of Canada at the moment so I'm just dealing with it through my Bluetooth earphones, everybody works fine with Bluetooth.
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Click to collapse
You've mentioned it as through Bluetooth it works fine....care to elaborate on this?...are you able to input voice commands to Google assistant and speak over calls using it ?...since I am planning to buy one in case its a perfect workaround

MK1207 said:
You've mentioned it as through Bluetooth it works fine....care to elaborate on this?...are you able to input voice commands to Google assistant and speak over calls using it ?...since I am planning to buy one in case its a perfect workaround
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Click to collapse
Yea, Bluetooth works fine for calls, as for google assistant voice command you can enable that from google app settings. Of course other media will be working with Bluetooth as music, YouTube, etc..

Alaadragonfire said:
Yea, Bluetooth works fine for calls, as for google assistant voice command you can enable that from google app settings. Of course other media will be working with Bluetooth as music, YouTube, etc..
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Click to collapse
Excellent!...thanks for the input....let me check and get myself one and I will have to manage with it till December....and are you able to connect to a laptop thru Bluetooth...coz I am unable to do so...it just says paired...but the bt symbol in the phone doesn't change to connected..did you try that out ?

MK1207 said:
Excellent!...thanks for the input....let me check and get myself one and I will have to manage with it till December....and are you able to connect to a laptop thru Bluetooth...coz I am unable to do so...it just says paired...but the bt symbol in the phone doesn't change to connected..did you try that out ?
Click to expand...
Click to collapse
Hmmm I don't remember connecting to a laptop via Bluetooth.. you mean for file transfer ? Anyway Bluetooth has nothing to do with the sound issue we are facing, it might be your laptop Bluetooth driver needs to be updated

Alaadragonfire said:
Hmmm I don't remember connecting to a laptop via Bluetooth.. you mean for file transfer ? Anyway Bluetooth has nothing to do with the sound issue we are facing, it might be your laptop Bluetooth driver needs to be updated
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Click to collapse
Just bought a Bluetooth headset....works fine for the most part...but sometimes during calls...the phone just hangs and it automatically restarts....sigh! pixel just can't be trusted to be my daily driver?

MK1207 said:
Just bought a Bluetooth headset....works fine for the most part...but sometimes during calls...the phone just hangs and it automatically restarts....sigh! pixel just can't be trusted to be my daily driver?
Click to expand...
Click to collapse
Sorry to hear so, I actually installed ElementalX kernel and it is less to happen. Try to flash the kernel.

Alaadragonfire said:
Sorry to hear so, I actually installed ElementalX kernel and it is less to happen. Try to flash the kernel.
Click to expand...
Click to collapse
Planning to do just that....I may have better luck with a custom kernel...will post an update once I have flashed it.

I had been on the 8.0 beta for a while. Then got 8.0.
Though just 2 days ago, my mic was starting to have issues. Then yesterday, only my speaker phone would work.
Now I can't get any audio/mic except though Bluetooth (I've got a portable speaker with a mic, and Bluetooth on my car.
Contacted Google support. Will be getting a replacement on their warranty.
They didn't tell me this, but I did some searching, and apparently many of the pixels (mostly from the first 3 months of production) had an issue with the soldering of the audio codec. though usage, little bumps here and there, that soldering can get loose. Which explains why my audio and mic were spotty, and within an hour yesterday morning, all aspects of it stopped working.
So, it's a hardware issue.