Call and message continuity issue - General Questions and Answers

I use Samsung Galaxy Note 10+ and Galaxy Tab S5e with latest firmware. I tested before, Call and message continuity feature with my tablet and I could call and send SMS through my tablet but now it says: "Couldn't connect. Turn on Call and message continuity on Call & text on other devices and try again" even I set it up exactly as Samsung describe here https://www.samsung.com/uk/support/mobile-devices/call-and-message-continuity/
I make my phone forget the tab and reconnected it again but nothing changed.
By the way I can receive SMS texts on my tablet but no calling. What's the problem? Could you help?

TimucinPusat said:
I use Samsung Galaxy Note 10+ and Galaxy Tab S5e with latest firmware. I tested before, Call and message continuity feature with my tablet and I could call and send SMS through my tablet but now it says: "Couldn't connect. Turn on Call and message continuity on Call & text on other devices and try again" even I set it up exactly as Samsung describe here https://www.samsung.com/uk/support/mobile-devices/call-and-message-continuity/
I make my phone forget the tab and reconnected it again but nothing changed.
By the way I can receive SMS texts on my tablet but no calling. What's the problem? Could you help?
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samsung call and message continuity problem and solution.
Keywords, Call and SMS Message continuity problems and solutions. Yes it worked flawless at Android 9 at my Tab S5e, then the following happened. Both my phone and the Tab S5e got a firmware update, the Tab S5e to Android 10. At this time I...
forum.xda-developers.com
It indeed is a problem in Android 10 for tab s5e, please try guide.

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I have a new Samsung Galaxy S6, running 5.1.1. For a week, incoming and outgoing text messages have been registering correctly in the call log. As of today, texts are no longer registering in the call log (but they appear in the message log) and no previous texts are listed. I have spent quite a bit of time looking online for an answer - no luck. I would appreciate any help.
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Go to recovery mode and wipe cache.
roydok said:
Go to recovery mode and wipe cache.
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Thanks, but that did not work. Any other suggestions?
Try a full reset. Your problem may also be due to a rougue app. I hope this helps.
Nope, still did not work. Still not recording incoming or outgoing text messages in the call log.
Surely a 'call log' is for calls, therefore SMS messages aren't included?
EddyOS said:
Surely a 'call log' is for calls, therefore SMS messages aren't included?
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I would agree but the oddity is that text messages were included in the call log (the log indicated that the contact was an SMS) for about a week and then they disappeared. I would like to restore that function.
Text not recorded in call log
Hello Ubi100,
I am glad I found this thread. I have owned a GS6 edge for exactly 3 days just because of this problem. I am a "veteran" user of the galaxy s line and the GS6 is the first one that does not show text messages in the call log. My GS6 edge running 5.1.1 did not show at any time sms in call log. I have also installed 3rd party apps for call log and it did not help. The GS4 and GS5 running Lolipop have no issue with this and they show text messages in call log , so I don't think that the software version is the problem. So please tell me that you found a way to fix this issue.
Thanks
Forum_user said:
Hello Ubi100,
I am glad I found this thread. I have owned a GS6 edge for exactly 3 days just because of this problem. I am a "veteran" user of the galaxy s line and the GS6 is the first one that does not show text messages in the call log. My GS6 edge running 5.1.1 did not show at any time sms in call log. I have also installed 3rd party apps for call log and it did not help. The GS4 and GS5 running Lolipop have no issue with this and they show text messages in call log , so I don't think that the software version is the problem. So please tell me that you found a way to fix this issue.
Thanks
Click to expand...
Click to collapse
Hi Forum_user,
Alas to no avail. I have spent a great deal of time online looking for the solution to this problem. I have never found anyone who has a direct answer to this exact situation. I have followed everyone's general suggestions but still no luck. No record of text messages in the call log.
The only thing that I can guess is that my phone was delivered with Lollipop 5.0.2 on it. With that version, the text messages showed in the call log. When I upgraded to Lollipop 5.1.1, the text messages disappeared from the log.
I would appreciate it if you could let me know if you find anything else out.
Thanks,
ubi100
Same problem. I think it is extremely convenient to hva both the cal and the SMS log in one list. I often answer calls with a SMS and vice versa. With a combined list as it was before I had god control whom I answered and whom not. If somebody has a solution to the problem I would be thankful.
Did anybody ever find a way to fix this? I'm dealing with the same thing on my gs6. It showed for about a week in the call log and now it doesn't. And I can't find anything online about what to do.
Yes. I too am a long time user of the galaxy series. Until the s5 the call log and message log was unified. Which does not seem to the case in s7. The new scheme is not convenient and is a feature downgrade in my view.
It's exactly the same on the S7, A royal pain & a massive step in the WRONG direction, even if they add it back in as 'activity log'
I use my S7 and miss the combined message/call log alot I stumbled in here seeking a solution. Hopefully a future upgrade will bring it back!

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