A71 5G UW Call Volume Extremely Low - Samsung Galaxy A71 5G Questions & Answers

Just bought the wife a new Verizon A71 and the call volume is so low you can barely hear it. Volume is turned all the way up and I'm on the latest firmware. A quick search of Google found many others with the same issue but no fix. So, has anyone here seen this issue and has a fix been found?

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D2G low in call volume

My wife's d2g has a very low in call volume. The volume is turned all the way up, but it is still hard to hear. It is all stock and on the latest ota. Any help would be appreciated to get this to a higher volume.
Sent from my DROID2 using XDA App
I wouldn't call the call volume on D2G low. I wonder if it is her particular phone - have you tried another Droid2 Global to compare? Maybe it is time to get Verizon support involved to eventally have it exchanged?
I actually had the "big red" send me a second D2G recently. I was experiencing some very low end, bassy, frequencies out of the earpiece speaker. It made it very hard to hear with much clarity having no high end sound to compliment voices. I noticed that having the volume cranked made something in the phone rattle but having the volume down made it hard to understand conversations. The new handset seems to be better with no rattles. I would call tech support at 866-221-4096. They were very helpful.
I may have experienced the same problem and found mention of a very strange oddity in another online forum turn the phone off, remove the battery and put it back in. Turn the phone back on. Your problem may well be fixed!
I had this low volume problem happen while helping my sister and 10 year old nephew move 3 hours from home. I can tell you I was not happy to find my shiny new phone great for every thing but phone calls....
5 minutes online and a battery "swap" later and all was well.
It hasn't happened to me since.

Extremely low call volume

hello, I'm having trouble with call volume on my S8+ Korean model. All other sounds are normal but call volume is like a whisper. Normal phone calls and WhatsApp calls are impossible to hear, I have to turn on the speaker or connect headphone every time I want to make a call.
Im using Batman rom without any sound mods.
I've tried googling and asking around but non seems to have this problem. I was thinking it was a defective earpiece speaker but there is still sound.
Anyone has any idea, please advise.
P/s: I've also tried resetting
This may seem simplistic but I would go back to the stock ROM and if the issues goes away you know the problem is with the ROM, if not then the issue is with the phone, probably.
I have the same problem on stock. Think it happened after last update and that's a while ago now. See there are a lot of people with the same problem at the samsung forum. Still no fix though :/
Maybe there is a way to fix it if we root? Force the speaker levels up or something.

Static noise during call.

Anyone else has problem and bothered by this issue?
I used Samsungs and iPhones and never heard any hissing/static noise during call.
It happens soon as I push call button and during phone call until I push call end button.
It was so loud, and Oneplus suggested soft reset(which didn't change), and hard reset. After hard reset, the noise got little decreased but still there. It's kind of like old static tv noise but quite, or if I am standing next to power tower feeling in my ear.
I ordered another one to compare, new one has little less, but apparently, still happening in background during call.
I really like the phone and planning on keeping 2nd one(returning 1st one).
I am wondering if others hear it on their phone and hoping for Oneplus to take care of it because I think it could be software issue since it happens only during call.
BTW, my Oneplus 7 Pro is bought from Oneplus(dual SIM card one, not t-mobile variant) website and in USA using T-mobile as service provider.
Had this issue on my Pixel 3 XL, not my 7 Pro.

Low call volume during calls

hello there,
I have a op7 running on latest oos.
I bought the phone in oct 2019.
Right from the beginning I'm facing call volume issue.
Let me explain the issue carefully.
When i place the phone to my right during a call, it is heard low though i put the call volume level to high.
But when i place my phone to my left it sounds good.
Idk it's the problem only with me or any people facing the same.
Anyone having the same issue reply pls.
Also suggest me if there is any solution for this.

Question S22 Ultra Echo during phone calls

I am on T-mobile USA and had no such issues on S21, but people that call me complain that hear their own echo. I do use speakerphone on S22 quite often so not sure if this only happens with/without speakerphone during calls. Also, I get no issues on my end, it is always the people on other side that call me. I am in great coverage area and have WiFi calling off.
Anyone with such issues? Hopefully it is not a hardware issue...
EDIT: After extensive testing and trying in "safe mode" I have concluded that the microphone has hardware defect. When I made some test calls with Speakerphone enabled, I get "hiss, static, crackle, white noise" and garbled audio on the other end.
Can't say I have had that issue. I'm on Tmobile USA as well and with Wifi Calling and without it I have no had any complains about call quality..
Will try the speaker call and see
VICosPhi said:
I am on T-mobile USA and had no such issues on S21, but people that call me complain that hear their own echo. I do use speakerphone on S22 quite often so not sure if this only happens with/without speakerphone during calls. Also, I get no issues on my end, it is always the people on other side that call me. I am in great coverage area and have WiFi calling off.
Anyone with such issues? Hopefully it is not a hardware issue...
Click to expand...
Click to collapse
echo is when somebody is listening (tapped) your conversation
I've had it happen once or twice before. One thing you can do is run a diagnostic on the microphone and see if that tells you more.
AndroidNO0B said:
I've had it happen once or twice before. One thing you can do is run a diagnostic on the microphone and see if that tells you more.
Click to expand...
Click to collapse
joancolmenares said:
Can't say I have had that issue. I'm on Tmobile USA as well and with Wifi Calling and without it I have no had any complains about call quality..
Will try the speaker call and see
Click to expand...
Click to collapse
Thanks guys, after extensive testing and trying in "safe mode" I have concluded that the microphone has hardware defect. When I made some test calls with Speakerphone enabled, I get "hiss, static, crackle, white noise" and garbled audio on the other end.
Sucks that I will have to send it in for a repair as Samsung US does not have option to replace a defective/DOA device even within 14 days of delivery.
I am not surprised at getting a DOA phone though as COVID-19 and supply chain issues is probably affecting QA and manufacturing standards.
That sucks man, I hope you get that fixed soon!
I have had that happen on wifi calling... When my wifi connection isn't so good.
Happening on a Rogers S22 Ultra. I've had it go away when I rebooted the phone previously, but today everyone who called me or who I called had speakerphone echo. One test in safe mode showed that it was gone but it's inconclusive. Samsung has terrible speakerphones for years, how can they not get this basic phone functionality right. I upgrade twice a year for better battery and hoping for better speakerphone.
Hope there's a fix soon.. how do you do a hardware test? I don't have wifi on
VICosPhi said:
Thanks guys, after extensive testing and trying in "safe mode" I have concluded that the microphone has hardware defect. When I made some test calls with Speakerphone enabled, I get "hiss, static, crackle, white noise" and garbled audio on the other end.
Sucks that I will have to send it in for a repair as Samsung US does not have option to replace a defective/DOA device even within 14 days of delivery.
I am not surprised at getting a DOA phone though as COVID-19 and supply chain issues is probably affecting QA and manufacturing standards.
Click to expand...
Click to collapse
Did you get the repairs completed successfully and your phone back?
A reboot will fix it but the WIFI calling echo returns right after you complete a video call. Does not matter what video calling app you use. Could be Duo, WhatsApp, etc... Try it and you will see. I wish there was a fix for this.
Problem finally solved. Turn off the Samsung video call effects and reboot. The WIFI echo calling problem will be gone never to return!!

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