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Just exchanged my inspire for a new one, same problems, recall?

Well, ive been having signal/call quality problems and a broken speakerphone so I decided to exchange the phone for a brand new one.
On this new phone the speakerphone still doesn't work (the other person can't make out what im saying at all). Both phones have had this same problem, why does HTC not fix this?
By dialing *#*#4636#*#* I have switched the network to edge only and now get 3 bars instead of 1 in my house. Im hoping this fixes the call quality problem Im having.
Depending on how my call quality is over the next week, I may go back and see if I can pay the difference and get an Atrix.

Tell them you're having signal issues @ home and you'd like one of the microcells. That will alleviate your signal issue while there. The speaker phone, I dunno, mine has worked just fine on both of my Inspires.

Tx Redneck said:
Tell them you're having signal issues @ home and you'd like one of the microcells.
Click to expand...
Click to collapse
Ive read different reviews and it seems very hit or miss as to whether or not they will give you one for free or charge $100-$150. Do you have any experience with it?

Called ATT, they sent updates to my phone supposedly, I seem to be maybe getting 1 more bar in H+ but not consistently. He told me to call a store and tell them you're having problem and ask about the microcell. Would be nice to get that for free, but still bummed about my speakerphone.

if you've only got one bar of signal, it could be the reason your call quality could be so low- may not be much an issue with speakerphone at all... does the other side hear you without trouble when using a headset or the phone itself?
and i'd assume you're using the stock rom that at&t ships- maybe you could install the volume+ app and tweak your speakerphone settings?

Which setting cuz for me it just yes back to hspda
djsmvp said:
Well, ive been having signal/call quality problems and a broken speakerphone so I decided to exchange the phone for a brand new one.
On this new phone the speakerphone still doesn't work (the other person can't make out what im saying at all). Both phones have had this same problem, why does HTC not fix this?
By dialing *#*#4636#*#* I have switched the network to edge only and now get 3 bars instead of 1 in my house. Im hoping this fixes the call quality problem Im having.
Depending on how my call quality is over the next week, I may go back and see if I can pay the difference and get an Atrix.
Click to expand...
Click to collapse
sent from planet snarf

mightyoj said:
if you've only got one bar of signal, it could be the reason your call quality could be so low- may not be much an issue with speakerphone at all... does the other side hear you without trouble when using a headset or the phone itself?
and i'd assume you're using the stock rom that at&t ships- maybe you could install the volume+ app and tweak your speakerphone settings?
Click to expand...
Click to collapse
The speakerphone doesn't work even when I have 3-5 bars. I will be talking to them fine, and then once its on speaker they say "what what, i cant really hear you" and then once i take speaker off they can hear me fine. Both stock phones have been like this? I will check out the volume+ app
churro7 said:
Which setting cuz for me it just yes back to hspda
Click to expand...
Click to collapse
Theres a network settings where you can choose hspda, gsm, etc.

speakerphone TERRIBLE
I have also had major problems with the speakerphone on my phone since I bought it. I think I am right around the 30 day return point, but I have been to lazy to return it to stock and take it back. Not sure if it is a hardware problem or if the phone is just like this. I asked my friend who has the same phone, and he said he didn't notice a problem.
It's like the mic input is way too sensitive, so when I put someone on speakerphone whatever they say gets looped back into the mic and echos VERY loudly back to them. Absolutely impossible to have a conversation with speakerphone on which is very annoying because I prefer it most of the time.
I can also notice that the problem exists when I use Soundhound. I can play a song at an extremely low volume and the input meter on Soundhound is always completely maxed out. If the song is at a normal volume, it often won't be able to detect which sound it is because it must be coming in too loudly. So I have to turn the volume way down and try again.
Is this not a normal thing on the HTC Inspire? Has no one noticed this? Or am I having some sort of hardware problem?
Can anyone think of a way to fix it, such as a mic input level adjust?
Thanks.

I exchanged my phone 3 times at ATT because of cell signal and call quality to later find out they are working on the towers in my area - so they say. I had 3-4 bars of service about 2 months ago and now i'm down to 1-2.
In the end, I threatened to switch to verizon and ended up walking out of the store with a free microcell. - I've also been on a ATT Premier Business Acct. for the past 5 years - so that might of helped.
Call quality on the Microcell is superb. Some of my text messages don't want to go out the first time and I have to resend but other then that its pretty good.

weregoingunion said:
I have also had major problems with the speakerphone on my phone since I bought it. I think I am right around the 30 day return point, but I have been to lazy to return it to stock and take it back. Not sure if it is a hardware problem or if the phone is just like this. I asked my friend who has the same phone, and he said he didn't notice a problem.
It's like the mic input is way too sensitive, so when I put someone on speakerphone whatever they say gets looped back into the mic and echos VERY loudly back to them. Absolutely impossible to have a conversation with speakerphone on which is very annoying because I prefer it most of the time.
I can also notice that the problem exists when I use Soundhound. I can play a song at an extremely low volume and the input meter on Soundhound is always completely maxed out. If the song is at a normal volume, it often won't be able to detect which sound it is because it must be coming in too loudly. So I have to turn the volume way down and try again.
Is this not a normal thing on the HTC Inspire? Has no one noticed this? Or am I having some sort of hardware problem?
Can anyone think of a way to fix it, such as a mic input level adjust?
Thanks.
Click to expand...
Click to collapse
- Also, depending on your ROM, Radio, RIL combination - you may have the wrong Radio for the ROM you are using. I had a few different ROMS installed and the radio provided clear call quality on my end but on receiving end they stated that there was a echo. I switched radios and flashed the appropriate RIL and the problem went away.

djsmvp said:
The speakerphone doesn't work even when I have 3-5 bars. I will be talking to them fine, and then once its on speaker they say "what what, i cant really hear you" and then once i take speaker off they can hear me fine. Both stock phones have been like this?
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Click to collapse
The mic for the speaker phone is on the back.. when you use the speakerphone, you have to talk to the back of your phone.. not the bottom.. if you talk to the bottom mic they wont be able to hear you. This has been talked about on these boards countless times. search

To Those That Have Gotten The New Tmobile OTA....

...has the low outgoing mic issue and low incoming sound issue during WIFI Calling been addressed?

Sounds like the volume of the speakerphone has been slightly raised on calls made through Wifi, though it's still not on par with regular GSM calls. I don't know why this is a difficult thing to do..
People have said media volume was also improved slightly. Not sure whether I hear a difference. The update does make the software better overall.

tibere86 said:
...has the low outgoing mic issue and low incoming sound issue during WIFI Calling been addressed?
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Click to collapse
i don't believe so...i talked to two people today who've stated my voice was very low...very strong wifi signal at the time...

[Q] Skyrocket mic issue? or software?

Hi,
I was very excited to get my Skyrocket, but after a day of using it, people I called to reported that there's a weird problem with the call audio quality. For a few seconds my voice seems to be muted out, like speaking very distant. This has gone on for many calls at different locations.
Frustrated, I sent the first one back and got another one. It came today and I was very excited. I tried it and there was no problem. Then a couple of hours later, the same problem came on.
This is really weird. I don't think it's a hardware problem since it has happened on both phones, the second of which is brand new. Makes me wonder if it's a software problem. But this did not happen on my HTC Inspire which had the same set of apps as the Skyrocket.
Does anybody encounter the same problem? Know any tests/ fix for the issue? Or even heard of something similar?

Do you have a case on your phone? If so, perhaps it's covering the mic???
Sent from my SAMSUNG-SGH-I727 using XDA App

I've noticed this phone needs to be right up On Your face for anyone to hear you..
Sent from my SAMSUNG-SGH-I727 using XDA App

Disable the setting that is mic noise cancellation, that's what is causing it.
Sent from my Rocket that is in the Sky!

I am having the same issue where my voice seems fading/distant according to anyone I talk to. I exchanged it once and still have the same problem. I don't really know the problem so I just use BT headset for calls.

Longcat14 said:
Disable the setting that is mic noise cancellation, that's what is causing it.
Sent from my Rocket that is in the Sky!
Click to expand...
Click to collapse
Mines not on
Sent from my SAMSUNG-SGH-I727 using XDA App

nap286 said:
Mines not on
Sent from my SAMSUNG-SGH-I727 using XDA App
Click to expand...
Click to collapse
Hmmm... my phone was doing the same thing, turned off noise cancellation, fixed.
Sent from my Rocket that is in the Sky!

I have had the identical problem as the original poster. I received my Samsung Galaxy S II Skyrocket on January 18, 2012. Starting immediately, during phone calls, the other party would tell me that my voice cut out, sounded distant and tinny for a few seconds at a time. When using a bluetooth headset, the problem never occurs, so I ruled out the mobile network as the cause of the problem. I do not have a case for my phone, so that is not the cause of the problem.
I exchanged the phone for a brand new Skyrocket, which I received on February 3, 2012. Same problem with the new phone. I am nearly sure the problem is with the noise cancellation hardware/software. It seems to get worse if I hold the phone touching my ear (the noise cancellation microphone is on the top edge, near where the phone will touch the ear).
Besides this defect, I like the phone a lot. Now I must decide whether to use the phone with noise cancellation turned off, or give up on Skyrocket, return the phone, and choose another Android phone.
Are all Skyrocket owners using their phones with noise cancellation turned off? This is a very serious defect.

krazylove said:
I have had the identical problem as the original poster. I received my Samsung Galaxy S II Skyrocket on January 18, 2012. Starting immediately, during phone calls, the other party would tell me that my voice cut out, sounded distant and tinny for a few seconds at a time. When using a bluetooth headset, the problem never occurs, so I ruled out the mobile network as the cause of the problem. I do not have a case for my phone, so that is not the cause of the problem.
I exchanged the phone for a brand new Skyrocket, which I received on February 3, 2012. Same problem with the new phone. I am nearly sure the problem is with the noise cancellation hardware/software. It seems to get worse if I hold the phone touching my ear (the noise cancellation microphone is on the top edge, near where the phone will touch the ear).
Besides this defect, I like the phone a lot. Now I must decide whether to use the phone with noise cancellation turned off, or give up on Skyrocket, return the phone, and choose another Android phone.
Are all Skyrocket owners using their phones with noise cancellation turned off? This is a very serious defect.
Click to expand...
Click to collapse
No problem on mine.... with or without noise cancellation... in spite of what you said, it does sound like a network issue... do you notice this everywhere, or just in some locations?
Sent from my SGH-I727R using xda premium

shaggyskunk said:
No problem on mine.... with or without noise cancellation... in spite of what you said, it does sound like a network issue... do you notice this everywhere, or just in some locations?
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Click to collapse
It has occurred in many different locations.
In the course single phone call, I can experience the problem using the handset, then switch to a headset and the problem stops, and then go back to the handset and the problem picks up again. I am going to start using the handset with noise cancellation turned off, and I'll report back on how that works.

krazylove said:
It has occurred in many different locations.
In the course single phone call, I can experience the problem using the handset, then switch to a headset and the problem stops, and then go back to the handset and the problem picks up again. I am going to start using the handset with noise cancellation turned off, and I'll report back on how that works.
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Click to collapse
My observations:
No issues when using bluetooth headset or loudspeaker.
I experience the problem when using the wired headset, and handset with or without noise cancellation.
I probably have a defective phone but did not bother to exchange it again. I use bluetooth headset all the time.

lyndone58 said:
My observations:
No issues when using bluetooth headset or loudspeaker.
I experience the problem when using the wired headset, and handset with or without noise cancellation.
I probably have a defective phone but did not bother to exchange it again. I use bluetooth headset all the time.
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Click to collapse
Had the same problem as you. I got a SIM replacement and turned off noise cancellation.

Mic Issue Continues
After looking into reviews of this phone, and subsequently buying one in June, I can't believe I missed this issue. Alas, over the past few months, most recipients of my calls as well as callers to me cannot hear me unless I'm speaking loudly into the phone. To make matters worse, I can't simply tilt the phone to my mouth and back to my ear because the motion sensor will activate the screen and my cheek will touch the "end call" button. I have already turned off noise suppression and still, it's a problem. I have already "talked loudly" and then normally, and still, no dice. I have also switched to speakerphone, then back to normal and still, no dice. This is painful. It makes the "phone" useless. (I have not tried switching to Sky ICS.)
Has anyone found a solution to this design flaw besides a headset? Will adjusting the mic gain work? If so, what code do I need to adjust the mic gain?
Rooted Skyrocket. AOKP Milestone 6

My wife is having this exact same problem on her Skyrocket too.
She was on the official ICS from ATT and then I tried CM9 and nothing seems to make any difference.
Anyone found any more info?
You think it's worth exchanging the phone or just a bad design in the hardware?

SimonNWalker said:
My wife is having this exact same problem on her Skyrocket too.
She was on the official ICS from ATT and then I tried CM9 and nothing seems to make any difference.
Anyone found any more info?
You think it's worth exchanging the phone or just a bad design in the hardware?
Click to expand...
Click to collapse
I hear installing the Sky ICS ROM may solve the problem. If that is the case, then it is not a hardware design flaw but possibly noise suppression run amok (regardless of whether the option is unchecked). That would seem to be consistent given the mic location has not changed in the Galaxy line of phones. Further, speakerphone works flawlessly.
If Sky ICS works or if I find a "mic gain" solution, I will report back.

guys try rooting ur skyrocket and flashing a new kernel

I think this call quality issue is actually a SIM issue

Hi there,
I'm one of the many that's been hit by the call quality issues of the Pixel 3. I use a Pixel 3 white with Tele2 in the Netherlands and I cannot make or receive calls when the problem hits. I also have the problem where I'll cut out every 20 seconds or so any people will tell me they can't hear me.
Restarting it fixes it temporarily and then it just goes on again. It's ridiculous. I'm on my second phone already.
I've found that when this happens, when I go to settings in the Phone app, go to calls and then call forwarding or additional settings, nothing loads. It may even say SIM read error. When I restart the phone, and I can make phone calls properly again, these settings load again. Seeing as these settings are loaded from my SIM settings, I have a feeling something with the phone reading the SIM isn't quite right.

Got T-Mobile NL and especially at home, most times, people can't hear me properly.

call quality
I'm on verizon, and when I call into work conferences from home, I get complaints that I sound like I'm underwater. I've tried disabling advanced calling and that doesn't change anything (was a recommendation in a Google forum). I haven't experienced dropped calls yet, but I don't make a ton of phone calls, so that doesn't mean much.

There are tons of threads like this talking about sound issues when calling. For me the only problem I have is when someone calls me they cant hear me on speaker phone until I turn that off and talk on the regular mic. I dont know why Google hasnt addressed it yet? Leads me to believe that it may not be a software issue that it is more like a hardware problem so they will just keep swapping them out until you are good or they are done swapping and your screwed.

Super-Veloce said:
Got T-Mobile NL and especially at home, most times, people can't hear me properly.
Click to expand...
Click to collapse
Same here, if a call goes through. Usually it won't even connect

Archangel said:
There are tons of threads like this talking about sound issues when calling. For me the only problem I have is when someone calls me they cant hear me on speaker phone until I turn that off and talk on the regular mic. I dont know why Google hasnt addressed it yet? Leads me to believe that it may not be a software issue that it is more like a hardware problem so they will just keep swapping them out until you are good or they are done swapping and your screwed.
Click to expand...
Click to collapse
It's so strange, it seems like a software issue. I got one replacement and it does it as well. But a restart fixes it and doing some of the cache clearing fixed it for me for 3 days. Now it's back again.

It would be nice if it were a software issue but it doesnt even seem to be on Googles radar to fix? If they just swap out enough phones for the next few months until the next phone is announced by Google, everyone will want the Pixel 4 and forget about these issues.
Legendhidde said:
It's so strange, it seems like a software issue. I got one replacement and it does it as well. But a restart fixes it and doing some of the cache clearing fixed it for me for 3 days. Now it's back again.
Click to expand...
Click to collapse

P3 white / SIM O2 Germany. I have No problems.

The SIM card is not the problem. When I had my Pixel 3XL and my wife had a Pixel 3, we replaced both our SIM cards. This failed to resolve the issue with both phones. Go read the official product forums. Too many people have ruled that out.
After 3 months without the ability to make phone calls, the only troubleshooting step that worked was to returned the phones and get another model (Oneplus 6t). Calls have been crystal clear using the same SIM cards in all the same environments.
This is either a software issue, or a component issue. I suspect its a component issue. I would put money that there is a bad transmitter or chip-set in the phone. As someone who works with electronics on a daily basis, the intermittent nature of the problem follows the type of symptoms I see when a circuit is slowly building stray capacitance and has no way to bleed out extra potential. Similar to static electricity. This would explain why it goes away for most people for a brief period when they power cycle their phone. It would also explain why not everyone experiences it.
Google may be able to band-aid the hardware defect with software by actually cutting out HD quality on calls and fudging it, and most people won't be able to tell the difference. They might have the ability to power cycle and fulling resent a single component after each phone call. They did the same type of thing when the bottom speaker on the 3XL was buzzing at certain frequencies. They simply programmed the software to prevent the bottom speaker from playing sounds from within those frequencies. Most people aren't going to notice that one of the two speakers is slightly muted.

The only way to remedy this is to have 4g enabled at all times. Calls should then be using volte or HD voice and the issue goes away.
I anable 4g even when wifi is on and calls on both my Pixel 3 (Sold) and Mate 20 Pro are clear and rock stable if not a tiny bit tinny or raspy at the high end due to HD voice.
This is on EE Uk , but I would imagine is similar on cariers from other countries.
On a side note, with O2 I do not have this issue at all so maybe it's something to do with the frequencies or bands the mobile operator is using.

It is definitely not related to the SIM. I have replaced my regular SIM with eSIM on T-Mobile CZ and I still have this issue. I have even transferred my number from Vodafone CZ due to my contract expiring, and its still there.

Hoping after Android Q , this issue will shine [emoji848][emoji848][emoji848]
Sent from my Pixel 3 using Tapatalk

I have this issue too, updated to the Android Q beta in hopes this would stop it from happening - but it is still happening.
I can hear everyone perfectly well but they say I am breaking up or sometimes I hear terrible interference and the call is dropped. Tried all the troubleshooting steps.
One thing is I noticed if I am using hands free (car's bluetooth or the pixel headphones) the issue never occurs (so far). I am thinking the antenna might be interfered with while it's in my hand. Can everyone try using hands free solutions while not holding the phone and see if it persists?
Thanks

Factory reset and removal of certain third party apps seems to have fixed the problem for me

Div250 said:
Factory reset and removal of certain third party apps seems to have fixed the problem for me
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Click to collapse
and now we need to know which are those "some 3d party apps"
please, thank you

Remove recently downloaded apps one by one , restart phone normally, then make a call to see if removing that particular app solved the problem. If not, continue until you do find that app. In my case, I had my suspicions on the two that I removed and that was it.

check SIM for scratches
My SIM card is scratched. Could the phone be damaging the SIM upon insertion?
I saw on another forum that their call quality issues go away when they use the headphones that come with the phone. So that would not be consistent with a SIM issue... hmm.

Question Call issues.

Does anyone have call issues ?
During a standard voice call, i can hear the opposite side crystal clear, but the people i call are constantly complaining, that they can't hear me. I switched phone with some people, and when they speak from my S22Ultra (Exynos EU model) there is lot of silence gaps, and the voice sounds robotic and disrupted. Even under full GSM sognal coverage.
April update installed, disabling VOLTE make it better but still messy, WiFi call disabled, Factory reset di not helped, new sim card installed without success, Provider check pointing on Device problem...
What can i do further except throwing the phone against the wall ?

I have the same issue... Gets worst on loud speaker.

Same issue here.i read it in samsung member forum someone talked to samsung about it and they aware of the issue they also planning fix it within the next update which is due next week (he claimed)..

The same thing happens to me, I also lose coverage completely and mobile data. Samsung has disappointed me.
I attach some photos with the coverage problems. Without moving from the same place it changes a lot.

Got the same problem. Reception is worse than before and having silences awhile during the conversations. I can hear the other side but they can't hear me.

LuisCunha said:
I have the same issue... Gets worst on loud speaker.
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Click to collapse
I've had a lot of delayed echoing when on speaker phone, makes it hard to use where voice is so delayed after I say something. Been dropping calls a bit more than usual too.