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Hi,
I recently dropped my i9023 and smashed the glass.
Bought a new screen with digitizer from global direct parts (www globaldirectparts com/Samsung-GT-I9023-LCD-and-Digitizer-Assembly-p/smsng6102150.htm)
Having put the new screen in it boots up fine and displays perfectly but the touch screen is not working at all and I can't do anything. If I put my smashed screen back in touch input works fine.
I've flashed back to stock I9023XXKB3 and I9023XXKB1 firmware, but nothing seems to help.
The ribbon to the screen doesn't appear to be damaged and because global direct parts had a minimum purchase of 2 I have 2 new ones and they are both unresponsive.
Anyone have any ideas?
My first idea would be to have the manufacturer fix it.
Sorry you are having trouble getting the touch screen to respond. I too have cracked my screen and would be very interested in your strip down and replacement steps as I am going to be doing the same. If you get time, could you write down your steps. There is a pretty good teardown at
http://www.ifixit.com/Teardown/Nexus-S-Teardown/4365/1
but I am not confident of the last bit of using a heat gun to separate the screen from the frame. Did yours come off easy ?
Yes I could have sent it to an authorized repairer but I would of been without the phone for a a while and it would cost twice as much. Plus I like pulling things apart.
markread544 - I pretty much followed the ifixit guide. however when pulling out the motherboard make sure the front and rear cameras and speaker are loose as well otherwise it wont come out.
I didn't use a heat gun, I just applied pressure until it started to lift, it would of definitely been easier if it had been warmed up but I didn't want to use a heat gun either. You would want to use an adjustable heat one on low if you did, I think a hair dryer would work as well.
I pulled mine a bit further apart then they did, the grey part in the attached pic comes off as well which makes it easier to get the screen out of the front bezel which it is also glued to.
Phone is back together at the moment with the cracked screen but I'll take some photos if I pull it apart again.
same problem here.
i bought an lcd on ebay for i9023 (slcd)
display OK , but no tactil response.
i had MP the OP but still no answer.
if you have any suggestion
thanks
how much for the screen? seems that 9023 is cheaper than 9020
80 euros for the less expensive , about 120-150 for the others
I ended up returning the screens from global direct parts and after about a month they gave me a refund.
After being quoted AU $250to get the screen replaced by an authorized repairer I decided to try again and bought a replacement screen on eBay from a seller called stream_beautiful for $86.
Got it today, installed and it works perfectly. No idea why the original screens from global direct didn't work.
I'm sorry to bump such an old thread, but I was wondering if there was any more information on this issue... I ordered an i9023 screen to repair a friend's phone about 2 months ago and had the same issue as the OP with it; touch input didn't work. I then contacted the seller (forceviewer on aliexpress) and he told me he'd replace it. After sending it back I then had to contact him again and send him pictures of the back of the old screen (with which touch input still works) because according to him there are 2 versions. Now I received the second screen a week ago and lo and behold, it exhibited the same problems. I noticed a number on the back of the screen is different, and the atmel IC (which I assume handles the digitizer input) has a different number on it too, however the seller has now adopted the position that it is definitely the correct display (quote: "If the pictures is right
The item will be right
I just send you the one same with your picturs
There are only two version.
Thanks")
Can anyone shed some light on what causes this? I know the guy's company tests their displays before sending them out, so that's probably not the problem, and receiving 2 faulty units in a row would be a bit weird, so I guess there's actually multiple versions (with a different digitizer controller IC?) which aren't compatible with each other... How do I make sure I'm getting the right one for my friend's phone? And, optionally, how would I go about convincing the seller to take this one back too and send me one that really works?
I'm having exactly the same issue...two replacement screens and touch input non responsive, re-install original and hey presto no problem...what I have noticed is that the part number on what I assume is the digitizer is different...
original -> KJ00423-101228-P00-7F-1
replacement -> KJ00423-101228-P00-5F-1
Yeah, my replacement says 6F-1 at the end, I can't check the original right now because my friend has his phone, but I'm willing to bet it doesn't say the same. Maybe I can make my case with this with the vendor, I'd really hate to have to buy another one of these displays for nothing
Guys,
It's the third SLCD screen that one of my fried is replacing to my I9023 Nexus S, and none of them is working. Yesterday he told me that when he bough the third one, the seller told him to "reprogram" the phone, because the drivers for new SLCD will be installed only then.
To be honest I didn't quite understood him, so, I though that the seller means to flash with a ROM. I did that, I installed CyanogenMod 9, everything went fine, but the touch still not working .
Does anyone knows how the phone could be completely wiped. Meaning everything what is in it to be reinstalled from the beginning....
I don't know what else to do, besides to buy a new phone
Hi All,
Just want to ask if anyone came to the solution yet ...?
Cheers,
no touch
Hello
i have the same problem:
1. The display works
2. But no touch reaction
i had bought a new screen for my I 9023 .
thanks for solutions
Yep, I have the same problem.
Original: KJ00423-101216-P00-1F-1
Replacement: (Not responding to touch): KJ00423-110207-P00-1F1
eBay Seller: mike410512
Bump - anyone sort this issue out?
I know this is an old thread, but since I have a shattered SLCD screen and i'm willing to replace it, i'd like to know what to do in case there's no touch response...
To get touch input again
Hi all,
I have smashed my phone screen twice on my S3 i9300. The first time I had the issue with the touch screen not detecting input but displaying correctly, I had taken it to an authorised repair centre and initially they did not know what was wrong.
There is only one way to "fix" this situation. You must remove the custom recovery and then reflash your phone with the stock samsung rom. Flashing the stock rom with stock recovery should pose no problem as it will be "official" and thus not blocked by stock recovery.
After reflashing, you must do a factory wipe + data reset. This is where you change your screen, making sure not to boot the phone for "the first time". If it does not work, repeat the reflash + factory wipe and try again.
The samsung rom will register the new hardware profile, and touch input will work. Why it works this way is beyond me, but taking these steps when changing the screen on a custom rom will ensure that the touch input works. Perhaps custom roms "borrow" drivers left over from stock rom? I don't know.
You can back up your current rom and restore after messing around with the samsung stock rom and you have gotten your touch screen working properly.
I have tried a whole heap of different "solutions" with this problem and this is the only one that works, and if you are taking it to a repair centre, make them aware that you have a custom rom installed.
Change screen
sinphild said:
Hi all,
I have smashed my phone screen twice on my S3 i9300. The first time I had the issue with the touch screen not detecting input but displaying correctly, I had taken it to an authorised repair centre and initially they did not know what was wrong.
There is only one way to "fix" this situation. You must remove the custom recovery and then reflash your phone with the stock samsung rom. Flashing the stock rom with stock recovery should pose no problem as it will be "official" and thus not blocked by stock recovery.
After reflashing, you must do a factory wipe + data reset. This is where you change your screen, making sure not to boot the phone for "the first time". If it does not work, repeat the reflash + factory wipe and try again.
The samsung rom will register the new hardware profile, and touch input will work. Why it works this way is beyond me, but taking these steps when changing the screen on a custom rom will ensure that the touch input works. Perhaps custom roms "borrow" drivers left over from stock rom? I don't know.
You can back up your current rom and restore after messing around with the samsung stock rom and you have gotten your touch screen working properly.
I have tried a whole heap of different "solutions" with this problem and this is the only one that works, and if you are taking it to a repair centre, make them aware that you have a custom rom installed.
Click to expand...
Click to collapse
Did anybody else use this way?
spanusorin2005 said:
Did anybody else use this way?
Click to expand...
Click to collapse
UP ..
i'm going to buy a screen + digitizer and i would have some advice about this, what code should i look ??? there are only two kind of screen or more ? what should i ask to the seller ???
Has anyone come across this before? I was watching a video on MX Player not too long ago, and it seems to have resulted in a permanent colourful static for the phone.
I can't really tell if it's doing anything, but when I go through the motions of resetting it or booting into bootloader, the screen does not change at all.
Interestingly the volume buttons are still working, and if I press the area of the screen where I think the buttons are (e.g., the back/home/programs buttons) I get the right vibrations. Which leads me to believe my screen is broken, and that it's a hardware fault. I'm hoping pretty hard this isn't the case, as my phone is only two months old and it was a replacement for a 6 month old Nexus 4 which had stopped charging.
Anyone come across this before? I'm hoping there's a kind of solution somewhere out there... To make matters worse I bought this phone via a parallel importer AND I'm currently overseas and won't be back till the end of January.
Sigh. Photo of screen is as attached - please forgive the terrible quality as I had to use my laptop webcam.
Thanks in advance, everyone!
jono_nz said:
Has anyone come across this before? I was watching a video on MX Player not too long ago, and it seems to have resulted in a permanent colourful static for the phone.
I can't really tell if it's doing anything, but when I go through the motions of resetting it or booting into bootloader, the screen does not change at all.
Interestingly the volume buttons are still working, and if I press the area of the screen where I think the buttons are (e.g., the back/home/programs buttons) I get the right vibrations. Which leads me to believe my screen is broken, and that it's a hardware fault. I'm hoping pretty hard this isn't the case, as my phone is only two months old and it was a replacement for a 6 month old Nexus 4 which had stopped charging.
Anyone come across this before? I'm hoping there's a kind of solution somewhere out there... To make matters worse I bought this phone via a parallel importer AND I'm currently overseas and won't be back till the end of January.
Sigh. Photo of screen is as attached - please forgive the terrible quality as I had to use my laptop webcam.
Thanks in advance, everyone!
Click to expand...
Click to collapse
Only time I've seen something like this was when my integrated graphics card on my desktop overheated, everything still worked, but colorful static everywhere. I'd let it cool down for a while, chances are it was pretty hot when it did that, and see if high temps might make it happen again.
I just had the same thing happen. Phone had been in my pocket and I had just taken it out to check the time maybe 10 minutes before it happened. The only difference with mine was I bumped into a table and hit the phone in my pocket. It does have a case on it and there is no sign of damage at all such as a cracked screen or anything. The static only lasts for a few seconds and thats right after I force it to reboot. After that it just goes to an all black screen. My LED indicator light is still flashing at me telling me I have an email though so I'm not sure what the deal is.
Were you able to resolve this issue? I too just experienced this issue as well and my phone is currently unusable. Thanks!
Do a full wipe as in wiping the entire phone and making it as if you just got it out of the box. if it persist RMA
Sent from my Nexus 5
Hi, I broke my screen (really bad smash) and had have this static on my new screen. The new screen was apparently fully tested. When using the slim port i can display on my TV and the digitizer works fine, its just this same colour static on the handset. I am now waiting for a replacement USB flex (it was a bit bent in the break) and i expect the new USB flex will fix it. If not then its a bad screen.
Will post the results when i get the parts
Fixed!
Hi,
My new USB flex arrived today. I installed it and found my screen is working perfectly.
The first pic is the same colour static that the op had.. Second one is the USB flex board / ribbon. Ebay for 20 Euro. Please remember that USA users are LG D820 and Europe/rest of works LG D821. I think its important for this part as the aerials connect here ans they are different in USA.
Good luck everyone
zeebo1111 said:
Hi,
My new USB flex arrived today. I installed it and found my screen is working perfectly.
The first pic is the same colour static that the op had.. Second one is the USB flex board / ribbon. Ebay for 20 Euro. Please remember that USA users are LG D820 and Europe/rest of works LG D821. I think its important for this part as the aerials connect here ans they are different in USA.
Good luck everyone
Click to expand...
Click to collapse
Hi,
sorry for reopen the topic but I really need to know if change de USB flex solve this problem
thanks
Static screen and freezing
Hi All,
Need help here with my 6 month old Nexus 5. It has been pretty good with no issues but since last evening, it started behaving weird. The chronological events are as follows
1. While browsing on Chrome some websites were not scrolling intermittently. This was only in the browser.
2. After about 10 mins of the above behavior the entire phone froze and didn't release itself. I had to force reboot by holding the power button down for about 10 secs. When the screen came on, it was the static screen
3. I again pressed the power button a couple of times but no use. Held it again for 10 secs, then phone rebooted and everything was fine.
4. Continued to use the phone and everything was normal until this afternoon, when the phone again froze while browsing a website
5. Since then the phone screen shows the static and if I press the power button once, the screen switches off and press again the screen comes on with the display showing properly. I can now only perform one touch which is registered and the screen freezes. If I switch off and on again the next screen / action is shown which is the action I did in the previous touch. Every time it registers one touch and I have to switch off and on again to see the next screen. Sometimes the phone just shows static and I have to wait a few seconds (30 sec) before using it again.
6. If I make a call to my phone, I hear one ring and then it is busy tone like I've cancelled the call. However the phone does not show the incoming call.
My phone has been intact and is well protected with screen guards and case. There is no physical misuse / abuse of the phone. I managed to shut down the phone and enter recovery. Here as well it only registered one touch, though the phone was processing and moving the next step. I somehow managed to initiate a factory reset through the settings, but no use.
Now in about 2-3 hrs the phone has become completely useless. I'm uncertain what the problem is, all my touch inputs are registered and processed. The screen just doesn't refresh to the next and requires a power off/on. I picked up this phone in the US and now in India. So I can't RMA the phone and I don't have warranty for this in India.
Any suggestion will be greatly appreciated.
Madzy said:
Hi All,
Need help here with my 6 month old Nexus 5. It has been pretty good with no issues but since last evening, it started behaving weird. The chronological events are as follows
1. While browsing on Chrome some websites were not scrolling intermittently. This was only in the browser.
2. After about 10 mins of the above behavior the entire phone froze and didn't release itself. I had to force reboot by holding the power button down for about 10 secs. When the screen came on, it was the static screen
3. I again pressed the power button a couple of times but no use. Held it again for 10 secs, then phone rebooted and everything was fine.
4. Continued to use the phone and everything was normal until this afternoon, when the phone again froze while browsing a website
5. Since then the phone screen shows the static and if I press the power button once, the screen switches off and press again the screen comes on with the display showing properly. I can now only perform one touch which is registered and the screen freezes. If I switch off and on again the next screen / action is shown which is the action I did in the previous touch. Every time it registers one touch and I have to switch off and on again to see the next screen. Sometimes the phone just shows static and I have to wait a few seconds (30 sec) before using it again.
6. If I make a call to my phone, I hear one ring and then it is busy tone like I've cancelled the call. However the phone does not show the incoming call.
My phone has been intact and is well protected with screen guards and case. There is no physical misuse / abuse of the phone. I managed to shut down the phone and enter recovery. Here as well it only registered one touch, though the phone was processing and moving the next step. I somehow managed to initiate a factory reset through the settings, but no use.
Now in about 2-3 hrs the phone has become completely useless. I'm uncertain what the problem is, all my touch inputs are registered and processed. The screen just doesn't refresh to the next and requires a power off/on. I picked up this phone in the US and now in India. So I can't RMA the phone and I don't have warranty for this in India.
Any suggestion will be greatly appreciated.
Click to expand...
Click to collapse
I'm getting the same issue. Tried soft and hard reset. Opened her up and seated all cables. The issue is still persisting. Is replacing the USB flex the way to go?
Hey I have a nexus 5 32GB and the screen started to do weird things and now it isn't working at all. Its the same in recovery mode also do I think that it's not a software problem.
I think there is an issue with the motherboard. Please help me out.
Thanks in advance.
nexus565 said:
Hey I have a nexus 5 32GB and the screen started to do weird things and now it isn't working at all. Its the same in recovery mode also do I think that it's not a software problem.
I think there is an issue with the motherboard. Please help me out.
Thanks in advance.
Click to expand...
Click to collapse
Most likely the flex cable
ふかつどう
Anyone seen this colored screen?. I have been getting this past 2 weeks when phone is charging and screen is about to turn off. I am on stock not rooted.
bullorbear said:
Anyone seen this colored screen?. I have been getting this past 2 weeks when phone is charging and screen is about to turn off. I am on stock not rooted.
Click to expand...
Click to collapse
Looks like the daydream function. You can turn it off in Settings>Display>Daydream
Sent from my Nexus 5 Unchained using XDA Free mobile app
Same thing, Screen now black. Won't turn on...
Hey everyone, I know that this is kind of late to the thread, but I have what I believe is the same problem as everybody else here. I had my Nexus 5 in my pocket for maybe five minutes, and in between the times that I put it in my pocket and took it out again to reply to a text, the screen went all colorful and static on me (Red tint, almost as if I had twilight on, but I didn't). I tapped the back, and the colors went back to normal, but the digitizer wasn't responding to touch. Then, It went black. No color, the speakers weren't working, neither was the backlight on the display. I took it apart, and figured its either the USB flex cable (which looked frayed), or the mainboard. If its the USB flex cable, then I know I can repair it. If it's the mainboard... well, as a sixteen year-old who has no current source of income, I'm out of a $400 phone.
Pictures attatched. Thanks!
rikudo said:
I'm getting the same issue. Tried soft and hard reset. Opened her up and seated all cables. The issue is still persisting. Is replacing the USB flex the way to go?
Click to expand...
Click to collapse
I took the phone the LG service center and the technician seemed to know this issue and immediately said that the USB flex cable needs to be changed. The entire fix took about 5 mins and the phone is working fine since then.
Sorry for the delayed response.
I hate to necro up this thread but I'm having similar problems to the op with my nexus 5. About two weeks ago I saw my screen get grainy just like the op and many others mentioned and then the screen went completely black. The screen still "turns on" but it's just black with the backlight on. I can hear notifications and other things and I'm hoping that all I need to replace is just the flex cable. If it's a problem with the logic board then I'm screwed basically.
Anyway that's my story. Bought the flex cable and it'll be here by tuesday so I'll find out then if I'm lucky or not. Fingers crossed.
pezkiln said:
I hate to necro up this thread but I'm having similar problems to the op with my nexus 5. About two weeks ago I saw my screen get grainy just like the op and many others mentioned and then the screen went completely black. The screen still "turns on" but it's just black with the backlight on. I can hear notifications and other things and I'm hoping that all I need to replace is just the flex cable. If it's a problem with the logic board then I'm screwed basically.
Anyway that's my story. Bought the flex cable and it'll be here by tuesday so I'll find out then if I'm lucky or not. Fingers crossed.
Click to expand...
Click to collapse
Hey man, did you ever try this out and get it to work? I have the same problem and was thinking of trying this out but wanted confirmation first.
Thanks!
Just wanted to post here to say that this thread just saved me a lot of money!
Had the same issue (static showing on the screen). Local phone repair shop told me it needed a new screen, without even looking at it(!), and it would be £120 + labour. Told them I would think about it, and came home and did some more research, found this thread. Ordered a replacement USB flex cable from eBay, and fit it by following a YouTube tutorial, and now the phone is back working fine. brilliant!
Thanks xda!
I had a problem where my screen looked like an old CRT TV with particles flashing all over on anything with a static dark background. Any ideas
Hi guys,
I'm looking for some help and advice ! Long story short (will try), I purchased a used z5 with a display/screen issue (I guess).
The first owner told me he dropped the phone and that screen was cracked and not working anymore, so he brought it to the repair store... they replaced the screen with a new one, but they told him that the new screen was broken / dead on arrival, and that they would order a new one to replace it again. The guy couldn't wait another month to get is phone back working again, so he quit with the phone like that and purchased a used samsung.
I purchased the standard sony z5 from him. The screen have color lines in it... sometimes purple lines on the left of the screen, all from top to bottom, sometimes it's different (like right now it's alonost all white), but it is not working at all - I don't see anything useful on the screen.
The phone seems to be working though because the flash/photo work with the lower button on the left side... there is an alarm after midnight on it (I wake up like an idiot the first time it came up, trying to stop the alarm, but fingerprint is not mine and screen is not working... I was at the hotel, and damn it was loud... I think it waked up everyone in the other rooms around me before stopping it with power/fingerprint + volume up ;p)
So, I'm wondering if there's only the screen to replace again (with a good one), or if it's worst...
Does anyone know about that kind of issue, and which kind of screen would you put on it ? I want to put a good quality one to use the phone after that.
Thanks in advance for any help and advices !
Hi everyone!
I've just installed a compass app.. As a feature this app also shows magnet fields.. Being curious I walked around my home and put my phone against different things to see what it said..
When I came to one of my speakers the phone went dark.. I pulled it back and it showed me the lock screen.. tried this several times with the same result.. Figured this must be a common phenomena with smartphones that is this close to a big speaker.. So I went to get my wifes phone to confirm my suspicion. Without success. Her display stayed on all the time.. But as soon as I put my phone there it went black..
Does anyone have av idea of why my phone reacts as it does?
(My phone: OnePlus 6
Wife phone: Huawei p10)
Seems that we have a sensor for magnetic fields? Maybe for active cases?
I see.. so if I get you right my phone recognize the magnetic field as a lid being closed over the screen and there for turns it off?
My phone's screen was broken. So, i went to a shop and the repairer installed a new one. The phone was working fine. I updated it to Marshmallow but it has some brightness issues. So, i decided to downgrade it. I flashed my phone and after flashing, when i restarted it, my device is showing white thick vertical lines and then my device turns off. I tried re-flashing but still i have same issue. I cannot buy a new one as i am a uni student. I need help. it has almost been more than a week and i am without any smartphone lol. Kindly help me. Thanks! I have OPPO A39.