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Hi,
I recently dropped my i9023 and smashed the glass.
Bought a new screen with digitizer from global direct parts (www globaldirectparts com/Samsung-GT-I9023-LCD-and-Digitizer-Assembly-p/smsng6102150.htm)
Having put the new screen in it boots up fine and displays perfectly but the touch screen is not working at all and I can't do anything. If I put my smashed screen back in touch input works fine.
I've flashed back to stock I9023XXKB3 and I9023XXKB1 firmware, but nothing seems to help.
The ribbon to the screen doesn't appear to be damaged and because global direct parts had a minimum purchase of 2 I have 2 new ones and they are both unresponsive.
Anyone have any ideas?
My first idea would be to have the manufacturer fix it.
Sorry you are having trouble getting the touch screen to respond. I too have cracked my screen and would be very interested in your strip down and replacement steps as I am going to be doing the same. If you get time, could you write down your steps. There is a pretty good teardown at
http://www.ifixit.com/Teardown/Nexus-S-Teardown/4365/1
but I am not confident of the last bit of using a heat gun to separate the screen from the frame. Did yours come off easy ?
Yes I could have sent it to an authorized repairer but I would of been without the phone for a a while and it would cost twice as much. Plus I like pulling things apart.
markread544 - I pretty much followed the ifixit guide. however when pulling out the motherboard make sure the front and rear cameras and speaker are loose as well otherwise it wont come out.
I didn't use a heat gun, I just applied pressure until it started to lift, it would of definitely been easier if it had been warmed up but I didn't want to use a heat gun either. You would want to use an adjustable heat one on low if you did, I think a hair dryer would work as well.
I pulled mine a bit further apart then they did, the grey part in the attached pic comes off as well which makes it easier to get the screen out of the front bezel which it is also glued to.
Phone is back together at the moment with the cracked screen but I'll take some photos if I pull it apart again.
same problem here.
i bought an lcd on ebay for i9023 (slcd)
display OK , but no tactil response.
i had MP the OP but still no answer.
if you have any suggestion
thanks
how much for the screen? seems that 9023 is cheaper than 9020
80 euros for the less expensive , about 120-150 for the others
I ended up returning the screens from global direct parts and after about a month they gave me a refund.
After being quoted AU $250to get the screen replaced by an authorized repairer I decided to try again and bought a replacement screen on eBay from a seller called stream_beautiful for $86.
Got it today, installed and it works perfectly. No idea why the original screens from global direct didn't work.
I'm sorry to bump such an old thread, but I was wondering if there was any more information on this issue... I ordered an i9023 screen to repair a friend's phone about 2 months ago and had the same issue as the OP with it; touch input didn't work. I then contacted the seller (forceviewer on aliexpress) and he told me he'd replace it. After sending it back I then had to contact him again and send him pictures of the back of the old screen (with which touch input still works) because according to him there are 2 versions. Now I received the second screen a week ago and lo and behold, it exhibited the same problems. I noticed a number on the back of the screen is different, and the atmel IC (which I assume handles the digitizer input) has a different number on it too, however the seller has now adopted the position that it is definitely the correct display (quote: "If the pictures is right
The item will be right
I just send you the one same with your picturs
There are only two version.
Thanks")
Can anyone shed some light on what causes this? I know the guy's company tests their displays before sending them out, so that's probably not the problem, and receiving 2 faulty units in a row would be a bit weird, so I guess there's actually multiple versions (with a different digitizer controller IC?) which aren't compatible with each other... How do I make sure I'm getting the right one for my friend's phone? And, optionally, how would I go about convincing the seller to take this one back too and send me one that really works?
I'm having exactly the same issue...two replacement screens and touch input non responsive, re-install original and hey presto no problem...what I have noticed is that the part number on what I assume is the digitizer is different...
original -> KJ00423-101228-P00-7F-1
replacement -> KJ00423-101228-P00-5F-1
Yeah, my replacement says 6F-1 at the end, I can't check the original right now because my friend has his phone, but I'm willing to bet it doesn't say the same. Maybe I can make my case with this with the vendor, I'd really hate to have to buy another one of these displays for nothing
Guys,
It's the third SLCD screen that one of my fried is replacing to my I9023 Nexus S, and none of them is working. Yesterday he told me that when he bough the third one, the seller told him to "reprogram" the phone, because the drivers for new SLCD will be installed only then.
To be honest I didn't quite understood him, so, I though that the seller means to flash with a ROM. I did that, I installed CyanogenMod 9, everything went fine, but the touch still not working .
Does anyone knows how the phone could be completely wiped. Meaning everything what is in it to be reinstalled from the beginning....
I don't know what else to do, besides to buy a new phone
Hi All,
Just want to ask if anyone came to the solution yet ...?
Cheers,
no touch
Hello
i have the same problem:
1. The display works
2. But no touch reaction
i had bought a new screen for my I 9023 .
thanks for solutions
Yep, I have the same problem.
Original: KJ00423-101216-P00-1F-1
Replacement: (Not responding to touch): KJ00423-110207-P00-1F1
eBay Seller: mike410512
Bump - anyone sort this issue out?
I know this is an old thread, but since I have a shattered SLCD screen and i'm willing to replace it, i'd like to know what to do in case there's no touch response...
To get touch input again
Hi all,
I have smashed my phone screen twice on my S3 i9300. The first time I had the issue with the touch screen not detecting input but displaying correctly, I had taken it to an authorised repair centre and initially they did not know what was wrong.
There is only one way to "fix" this situation. You must remove the custom recovery and then reflash your phone with the stock samsung rom. Flashing the stock rom with stock recovery should pose no problem as it will be "official" and thus not blocked by stock recovery.
After reflashing, you must do a factory wipe + data reset. This is where you change your screen, making sure not to boot the phone for "the first time". If it does not work, repeat the reflash + factory wipe and try again.
The samsung rom will register the new hardware profile, and touch input will work. Why it works this way is beyond me, but taking these steps when changing the screen on a custom rom will ensure that the touch input works. Perhaps custom roms "borrow" drivers left over from stock rom? I don't know.
You can back up your current rom and restore after messing around with the samsung stock rom and you have gotten your touch screen working properly.
I have tried a whole heap of different "solutions" with this problem and this is the only one that works, and if you are taking it to a repair centre, make them aware that you have a custom rom installed.
Change screen
sinphild said:
Hi all,
I have smashed my phone screen twice on my S3 i9300. The first time I had the issue with the touch screen not detecting input but displaying correctly, I had taken it to an authorised repair centre and initially they did not know what was wrong.
There is only one way to "fix" this situation. You must remove the custom recovery and then reflash your phone with the stock samsung rom. Flashing the stock rom with stock recovery should pose no problem as it will be "official" and thus not blocked by stock recovery.
After reflashing, you must do a factory wipe + data reset. This is where you change your screen, making sure not to boot the phone for "the first time". If it does not work, repeat the reflash + factory wipe and try again.
The samsung rom will register the new hardware profile, and touch input will work. Why it works this way is beyond me, but taking these steps when changing the screen on a custom rom will ensure that the touch input works. Perhaps custom roms "borrow" drivers left over from stock rom? I don't know.
You can back up your current rom and restore after messing around with the samsung stock rom and you have gotten your touch screen working properly.
I have tried a whole heap of different "solutions" with this problem and this is the only one that works, and if you are taking it to a repair centre, make them aware that you have a custom rom installed.
Click to expand...
Click to collapse
Did anybody else use this way?
spanusorin2005 said:
Did anybody else use this way?
Click to expand...
Click to collapse
UP ..
i'm going to buy a screen + digitizer and i would have some advice about this, what code should i look ??? there are only two kind of screen or more ? what should i ask to the seller ???
Hi,
I got my new Onelus 6 five days ago, and i installed the latest updates (ONEPLUS A6003_22_180614).
For the last three days, i've had issues with the screen going black. When i lock it and then try to unlock it, the screen doesn't switch back on, it keeps being dark.
I tried to reboot it several times (Volume button + power) but the screen is still black. The phones vibrates and the LED works but the screen doesn't.
I tried to remove the SIM card, but the problem is still here.
Sometimes after 100 trials, the reboot works, but the problem comes back as soon as i try to unlock it.
Do you know where this bug might come from ? Firmware problem or phone problem ?
I really don't know what to do... I hope you'll be able to help me !
Thank you
Sounds like you should contact OnePlus and it may be a defective phone. Maybe have to RMA it and have it replaced.
Krody said:
Hi,
I got my new Onelus 6 five days ago, and i installed the latest updates (ONEPLUS A6003_22_180614).
For the last three days, i've had issues with the screen going black. When i lock it and then try to unlock it, the screen doesn't switch back on, it keeps being dark.
I tried to reboot it several times (Volume button + power) but the screen is still black. The phones vibrates and the LED works but the screen doesn't.
I tried to remove the SIM card, but the problem is still here.
Sometimes after 100 trials, the reboot works, but the problem comes back as soon as i try to unlock it.
Do you know where this bug might come from ? Firmware problem or phone problem ?
I really don't know what to do... I hope you'll be able to help me !
Thank you
Click to expand...
Click to collapse
Have you tried a factory reset,or using the msmdownloadtool
My phone is brand new, I don't think a factory reset would change anything, does it ?
I want to see what OnePlus support can do for me before trying anything with softwares on my phone ! (I don't want to loose warranty)
Krody said:
My phone is brand new, I don't think a factory reset would change anything, does it ?
I want to see what OnePlus support can do for me before trying anything with softwares on my phone ! (I don't want to loose warranty)
Click to expand...
Click to collapse
I had a similar issue within a day of getting the phone. Nothing worked and had to send for replacement.
Try to reset to the factory settings. If this can't help you, refer to the service center or to shop where you bought the phone.
Hello. I'm having the same problem. Bought my phone couple days ago and it runs ONEPLUS A6003_22_180713. Don't know what to do sinse there is no OnePlus service centre in my city. Have your problem been solved? Have you done anything special?
Hi,
Unfortunately I had to send it back to the website where i bought it. I have been refunded, and i bought a galaxy S9+ (cheaper than the OnePlus 6 i got)
Even i got the same issue since Pie update.
Had rooted when it was on Oreo, when Pie (OOS 9.0) update came, it came with a new issue. Whenever I unlocked the phone, the screen would flash with blue lines and black background multiple times then show the lockscreen. And now with OOS 9.0.2 the issue went even more drastic, the screen kept on flashing while using apps. Even forced reboot didn't solve the problem. I had to power it off and leave it aside in nighttime. The issue has decreased but the lockscreen flashing still exists.
Temporary fix - https://thedroidguy.com/2018/07/how-to-fix-oneplus-6-that-wont-turn-on-easy-fix-1087099
If the issue increases, then I would restore Oreo ROM and relock the bootloader.
I need help tooo!
---------- Post added at 09:54 AM ---------- Previous post was at 09:50 AM ----------
amihir said:
Even i got the same issue since Pie update.
Had rooted when it was on Oreo, when Pie (OOS 9.0) update came, it came with a new issue. Whenever I unlocked the phone, the screen would flash with blue lines and black background multiple times then show the lockscreen. And now with OOS 9.0.2 the issue went even more drastic, the screen kept on flashing while using apps. Even forced reboot didn't solve the problem. I had to power it off and leave it aside in nighttime. The issue has decreased but the lockscreen flashing still exists.
Temporary fix - https://thedroidguy.com/2018/07/how-to-fix-oneplus-6-that-wont-turn-on-easy-fix-1087099
If the issue increases, then I would restore Oreo ROM and relock the bootloader.
I need help tooo!
Click to expand...
Click to collapse
Best solution is to keep the screen ON always. Or else that flashing bug will keep recurring.
But this is a temporary fix and not all would like to keep it Always ON
Same here from 3 days ago. OX 9.0.2
The phone hangs, No respond and must hard-restart the thing.
Same issue here,since the past 2 weeks.The phone screen keeps flashing when the phone is locked and even restarting the thing 20 times doesn't make the phone start.The LEDs work fine,the phone receives calls and messages too but the entire screen is black and unresponsive at the moment I face this issue.The moment I lock the phone the issue crops up and it's a pain to restart it every time it happens.
My s5 snapdragon version has a big problem
Sometimes when i try to turn on it the display became black...
But the light and vibrating are working and touch also!
And it come back working by itsilf...
It dosent get any signs only work or balck
Sorry for my pad english
A7med.7 said:
My s5 snapdragon version has a big problem
Sometimes when i try to turn on it the display became black...
But the light and vibrating are working and touch also!
And it come back working by itsilf...
It dosent get any signs only work or balck
Sorry for my pad english
Click to expand...
Click to collapse
We've heard of similar cases here on XDA before, sounds like a dodgy digitizer to me.
Had the same problem last year, after that I started getting these so-called snowstorms and my phone kept rebooting itself.
I ended up purchasing a new screen on eBay and was lucky enough to get a genuine one for about 70 Euros.
All went well for me, new screen's working flawlessly.
If the problem persists or even gets worse you should perhaps think about whether it's worth the money.
Removing the old display and assembling the new one isn't that difficult, there's quite a few YouTube videos out there.
If you have any further questions feel free to ask.
Edit: When did you start having that problem? I don't think it's probable but maybe it's got something to do with the ROM you've got installed. Try flashing another one (e.g. AEX Pie, LOS 15.1 or stock) without any custom kernels or boot into TWRP to see if you've still got the same issue. Play around a bit to see if the problem still persists. Remember to back up your important data. Again, this probably isn't the cause but it's still worth trying before considering to buy a new screen or phone.
James160103 said:
We've heard of similar cases here on XDA before, sounds like a dodgy digitizer to me.
Had the same problem last year, after that I started getting these so-called snowstorms and my phone kept rebooting itself.
I ended up purchasing a new screen on eBay and was lucky enough to get a genuine one for about 70 Euros.
All went well for me, new screen's working flawlessly.
If the problem persists or even gets worse you should perhaps think about whether it's worth the money.
Removing the old display and assembling the new one isn't that difficult, there's quite a few YouTube videos out there.
If you have any further questions feel free to ask.
Edit: When did you start having that problem? I don't think it's probable but maybe it's got something to do with the ROM you've got installed. Try flashing another one (e.g. AEX Pie, LOS 15.1 or stock) without any custom kernels or boot into TWRP to see if you've still got the same issue. Play around a bit to see if the problem still persists. Remember to back up your important data. Again, this probably isn't the cause but it's still worth trying before considering to buy a new screen or phone.
Click to expand...
Click to collapse
I've flashed los15.1 but the same and when i try to open twrp its black screen also but some times it work fine with no problem about 5 howrs and get the problem again so i think i must buy new display
Thank you for your reply
A7med.7 said:
I've flashed los15.1 but the same and when i try to open twrp its black screen also but some times it work fine with no problem about 5 howrs and get the problem again so i think i must buy new display
Thank you for your reply
Click to expand...
Click to collapse
No problem. Here's the link: https://ebay.to/2N7SQYO
Hope it's OK to post this on XDA.
I've suffered this issue since 1 year and last month the phone couldn't display itself anymore, my trick was to slightly twist the phone using both hands and it will temporarily enable the display, got tired of it and I went to a local mall offering mobile phone repair services, told them the issue, most of the shops refused or would just advise me to get a new screen buty persistence in telling that the screen is fine it might be just a small misalignment or loose contact and thankfully one technician listened to me and just asked if I'm willing to risk the screen being damaged and we'll what do you know he just re seated it and walla phone is alive again in fact I am typing this through my S5
My phone's screen was broken. So, i went to a shop and the repairer installed a new one. The phone was working fine. I updated it to Marshmallow but it has some brightness issues. So, i decided to downgrade it. I flashed my phone and after flashing, when i restarted it, my device is showing white thick vertical lines and then my device turns off. I tried re-flashing but still i have same issue. I cannot buy a new one as i am a uni student. I need help. it has almost been more than a week and i am without any smartphone lol. Kindly help me. Thanks! I have OPPO A39.
umer.khan said:
My phone's screen was broken. So, i went to a shop and the repairer installed a new one. The phone was working fine. I updated it to Marshmallow but it has some brightness issues. So, i decided to downgrade it. I flashed my phone and after flashing, when i restarted it, my device is showing white thick vertical lines and then my device turns off. I tried re-flashing but still i have same issue. I cannot buy a new one as i am a uni student. I need help. it has almost been more than a week and i am without any smartphone lol. Kindly help me. Thanks! I have OPPO A39.
Click to expand...
Click to collapse
Probably because the replacement screen wasn't the exact same model as your original screen, meaning that the repair shop probably had to flash a different kernel or a modified kernel to make the different screen work with your stock software and when you updated to Marshmallow it probably flashed your stock kernel(the kernel that would have worked with the original screen but not exactly right for the new screen). If that is what they did, you might need to flash a different or modified kernel to fix this.
Sent from my LGL84VL using Tapatalk
Hi, I'm new to the forum and to mobile operating system troubleshooting in general. I'm hoping to gain some insight into an issue I'm having.
I broke the screen on my mi mix 3 and after waiting for 2 months it finally arrived from Shenzhen. Yesterday I disassembled the phone, connected the new screen, turned it on, and it just went into a bootloop. I've never changed any part of the operating system on the phone before so I just assumed something was making a poor connection. I unplugged all the leads and plugged them back in again, checked that everything was firmly in place, and ended with the same result.
Fastboot will run sometimes for 10+ minutes and then the phone will just shut off, normal booting it will switch from "Mi" to "MIX" and the animation at the bottom of the screen will freeze after a couple clicks and it will loop back to restarting (but twice it has just ended with an all white screen). Rebooting from Mi Recovery mode results in the same.
From what I've seen I'll just need to follow this and flash the phone : https ://c.mi .com/thread-2504118-1-1.html?t=1590725045909
But my question, is there any possible way to try to fix this issue without loosing all my data and without using a back door method that may just brick the phone?
Thanks for any help, btw I still have the back glass off (I've tried with the fingerprint scanner plugged in, nothing) just in case it could somehow be a hardware issue.
So I've given up on trying to save my data, I don't really care much about that to be honest. I just really like this phone and would like to use it. I tried to flash the phone using Miui's official instructions but I can't unlock the bootloader because I can't download the app Miui's flash tool is requiring me to download on the phone to authorize it.
I guess I'll keep looking for a work around.
TheUnibomber said:
So I've given up on trying to save my data, I don't really care much about that to be honest. I just really like this phone and would like to use it. I tried to flash the phone using Miui's official instructions but I can't unlock the bootloader because I can't download the app Miui's flash tool is requiring me to download on the phone to authorize it.
I guess I'll keep looking for a work around.
Click to expand...
Click to collapse
I changed my display too and it's bootlooping. Did you solve this problem?
I changed my Display too...everything worked fine when I tested it. I unplugged it again to clean the phone and to bring on the glue..when I had the Screen on I restarted and had a black screen...so tried to remove the screen which then just broke...so I ordered a new one and a new display flex cable - I didn't glue the screen yet because I either experience black screens when the screen gets pushed against the backplate or the phone ends in a bootloop -> for the bootloop thingy I just waited for about 10 minutes and then it started normally so there must be something with replacement screens...I don't know whats going on -.-
Hi
Has anyone managed to get this fixed?
The screen works initially but after a while it goes blank, reboot I get the Mix logo not mix 5G. The replacement is a LCD.
Looks like it is stuck in bootloop as inserting sim does phone does not ring when I call it nor front face camera clunk when I slide it