My LG G7 (T-mobile version) randomly powered off twice and now it won't turn on. The first time it happened was earlier this week and it was off for about a day and a half, and the second time happened around two days ago and it still won't turn on. I tried everything I could think of to get it to work again including: Holding the power button and volume down button and waiting for 8 seconds at the minimum, taking the back out and trying to adjust the battery, holding the power button by itself for at least eight seconds, and leaving it in the freezer for 30 seconds didn't work either. Is there anything else that I can do to fix my device? Please help, I love this phone and I want to use it again!
It seems to be battery failure. Is the battery replaceable?
James_Watson said:
It seems to be battery failure. Is the battery replaceable?
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I think, but I don't want to risk the chance of losing the water resistance. I'll try to look into it though. Thanks for the suggestion
Related
first...thanks to all who help each other on xda...i have g tab and was running tnt lite 2.2 , no problems until this morning..
i was using this am (about 85% battery) when the screen went black...will not power on...have tried power button, tried power and volume up..tried to connect to computer..nothing..
i would take any suggestions to correct this problem..thanks
..steve
steve n said:
first...thanks to all who help each other on xda...i have g tab and was running tnt lite 2.2 , no problems until this morning..
i was using this am (about 85% battery) when the screen went black...will not power on...have tried power button, tried power and volume up..tried to connect to computer..nothing..
i would take any suggestions to correct this problem..thanks
..steve
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When you plug it in, does the charging light come on?
How long have you tried holding the power button for? 10-15 seconds should give you a full reboot...but if nothing happens then it could be frozen, in which case you will have to let it sit until it drains.
no power
yes..when i plug it in the red lite is on...i have held the power button for 10 to 15 seconds and tried power plus volume up..still nothing
I second the "Letting it sit until the battery drains" worked for me once.
how long
thanks for the quick reply..one last ?...how long does it take to drain battery completely?
steve n said:
thanks for the quick reply..one last ?...how long does it take to drain battery completely?
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Depends on how much charge it had to begin with. I would guess about 10-15 hours with full charge. If you get really impatient and dont want to wait, you can take the back cover off and push the reset button.
steve n said:
thanks for the quick reply..one last ?...how long does it take to drain battery completely?
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From 85%, assuming your battery stats are correct then I'm going to say it won't be drained fully until maybe tomorrow evening or night and even then it may still have juice. The problem is we don't know what state it's frozen in. Is it frozen with the processor speed reduced? Is it frozen because there's a rogue app and it's flexing the processor? No idea.
VS REALLY dropped the ball with not having a removable back plate as well as no access to the reset button.
Ah well.
Good Luck.
Try volume down then power button. This worked for me once.
let us know how it goes
You may of already tried this, but....
Did you try holding the power button for 15 - 20 seconds? If so letting it completely drain may be you only option left.
Update you ROM to one of the newer ones. I have read of this happening to others running one of the older ROMs.
problem with power up on gtab
i solved the problem with the gtab not powering up ...
remembered i was still within exchange period and
came home with a new one ..
once again...thanks to everyone on this great source of
help to those of us whose brain slips into neutral once in
a while...
steve n
My HOS is 2 weeks old today. I have rooted it (unlocked BL) and spent many hours with it...kept the stock ROM for now.
I had been using it today and last night and the battery was low so I plugged in the charger (using AC outlet), and left it on. I went back to it 20-25 minutes later and it was extraordinarily hot (I realize this happens...I posted on a thread 2 weeks ago when my phone first overheated to this degree). I saw that like the first time this phone overheated (which was within 48 hours after purchasing it) it wasn't charging. Similarly, this time, the battery showed only ~halfway charged. In my experience, it only takes about 20 minutes to fully charge it... so I was concerned.
I decided to power it off and keep it charging--hoping that the heat would lessen and it would just cool off and charge.
However, I checked it now (perhaps 2 hours later after powering off), and it won't even start. I plugged it in again and waited about a minute (thinking maybe somehow the battery drained), but no luck.
This never happened to me with my last HTC... I have never not had a phone not power up... this seems really weird.
Any suggestions?
Thanks!!!
Mine takes longer than 20mins to charge.....however its not good if it wont even power on, you gotta take it back
Have you tried to power it on by holding the power & volume down button?
frazzeld said:
Have you tried to power it on by holding the power & volume down button?
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Yes, I tried booting into recovery.. No luck... This is so frustrating because I have not really dropped it or got it wet or anything. I don't like the thought that it might have overheated and caused permanent damage.
I will take it back today I guess... Is 14 days still within the return/replace period? I won't even say I rooted it.. Just that it stopped working. Although I will be irritated to have to unlock the bootloader and root a new one.
I am wondering... Is there a way to power up the phone using ADB??
Thank you
unless your phone is recognised in ADB, No !
Well...good news, I think anyway...I tried taking the SIM card out and it didn't do anything so I left it alone plugged in for maybe an hour.
But.....
When I later looked at it, it was on again, and..it had booted into recovery. I had tried earlier to do this as mentioned above, but nothing happened (using power on and holding the volume rocker down:
So after putting the SIM card in it was fine...go figure.
Thanks for the replies!
Sent from my HTC One-S (rooted), stock ROM
I recently flashed CM9 (throwing that out there incase it is of some reasoning but I doubt it) and I've had my phone since November.
I flashed CM9 9/25 Nightly like 2 or 3 days ago (absolutely love it by the way, smoothest build/rom for the Skyrocket thus far) No problems with the Rom I might add, just my phone had just randomly restarted on its own twice while using it (nothing happened, just started right back up).
However the 3rd time, it randomly restarted and never booted back up. It vibrates and then reboots before it even gets to the Samsung screen and reboots/vibrates again (2 second intervals or so). The furthest it gets is like 5 seconds into the CM9 logo and then it'll reboot. It does the usual thin white line as it restarts and just gets stuck there. Can't get to Recovery for more than a few seconds before it reboots (not long enough for Touch to settle and do anything) and it won't get to Download Mode fast enough. Any ideas or any way to get data off /emmc? Don't want to lose a bunch of pictures/videos.
I have a replacement coming within the next days so I have about 2 weeks to either get lucky and get up long enough to save my data or somehow find a solution (doubt it). I already took it apart and swapped screens because I had busted the screen before and put the broken one in incase by some miracle the new one was causing it (no luck).
No water damage or anything to the phone, just randomly rebooted those times while texting or listening to music/what not and now it's pooped.
Any suggestions?
Tried without the battery (via usb/pc or AC source), without sim/microsd, etc. and nothing. Assuming I'm just SOL.
Edit: Side note, I got terrible battery life with this phone. I could only get 2 hours of screen-on time if I was LUCKY on Mobile and maaaybe 3 if I was on WIFI. The most I ever got was 5 hours on WIFI with a 3850mAh Extended Battrey (so even though it was a cheap battery, I'm thinking the phone had a problem from the get-go).
You Could Have A Stuck Power Button. To Fix That Try To Repeatedly Keep Pushing The Power Button Hard To Try To Unstick It. or try taking it apart and clean the power button
vincom said:
You Could Have A Stuck Power Button. To Fix That Try To Repeatedly Keep Pushing The Power Button Hard To Try To Unstick It. or try taking it apart and clean the power button
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Click to collapse
This was my first thought, didn't make a difference no matter how I did it. Appreciate the idea though.
[SOLVED] It is indeed the power button.
I took it apart again and thoroughly mashed the power button plenty and gave it a good few breaths of fresh air.
After that I realized that, I put it back together and realized that if I held the power button right after the phone vibrated it seemed to get to the CM9 symbol more often.
So I mashed the power button a ton more, shook the phone like hell and smashed it against my palm a few times and...it booted! I was able to get everything off of it and reset flash/counter/restore to stock all without ever touching the power button. Screen Timeout @ 30 and using ADB is your friend. Now just to see if it magically works till my replacement gets here lol.
hd2k10 said:
[SOLVED] It is indeed the power button.
I took it apart again and thoroughly mashed the power button plenty and gave it a good few breaths of fresh air.
After that I realized that, I put it back together and realized that if I held the power button right after the phone vibrated it seemed to get to the CM9 symbol more often.
So I mashed the power button a ton more, shook the phone like hell and smashed it against my palm a few times and...it booted! I was able to get everything off of it and reset flash/counter/restore to stock all without ever touching the power button. Screen Timeout @ 30 and using ADB is your friend. Now just to see if it magically works till my replacement gets here lol.
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i know its sounds too simplistic as to blame a sticky power button and users dismiss the idea because they'll blame themselves, a bad flash, or the rom, but a reboot at a 8-10sec interval is the power button internal switch making contact, sometimes its an easy fix or sometimes it takes more than a few tries, or taking it apart to clean the internals
My phone goes anywhere now from 10 seconds to a full day without having a reboot with continuous vibration at 2 second intervals. Flashed to stable ROM's so that's definitely not the issue. I've had this phone since Christmas 2011 so I'm assuming I don't have warranty? You guys just unscrewed the screws and got into the internals I'm assuming?
Hi,
i have very strange issue which i noticed right now. It seems that i can not turn on my mobile/screen. I have to say that mobile is bought less then month ago and no modifications are made like rooting or something like that. Today it worked without any problems and when i got home i left it on my desk but two hours later i wanted to check for my e mail but screen/mobile is not turning on. I checked on/off button and it's not jammed. What else can i do considering that i can not remove the battery
Ramiell said:
Hi,
i have very strange issue which i noticed right now. It seems that i can not turn on my mobile/screen. I have to say that mobile is bought less then month ago and no modifications are made like rooting or something like that. Today it worked without any problems and when i got home i left it on my desk but two hours later i wanted to check for my e mail but screen/mobile is not turning on. I checked on/off button and it's not jammed. What else can i do considering that i can not remove the battery
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Click to collapse
Charge the phone. Could be dead. Are you SURE nothing has been modified? Also, hold down the power button until you see the capacitive buttons flashing, and don't let go until they stop flashing and the phone reboots.
Battery probably died. This phone is known to lose power abruptly. It's happened to nearly everyone at some point--it will appear to have some charge left and then suddenly drop to 0%.
Just leave it plugged in for a while and see if it revives.
nothing helped from what you mentioned but it works now. When i plugged in the charger there was no sign of charging. When i pressed and hold power button also nothing happened. Then i tried to hold volume down and power button but also no reaction from the phone and then i pressed the mobile bit harder around display to check that maybe there is no loose wire and at this point mobile turned on by itself (boot screen) and after booting there was crash report. I have HTC phones for years now and such problem never occurred to me before but phone works for now :good:
thank you
Hopefully it isn't a defect, my one x has never went off on me at a random battery percentage, except for some ROMs he he
As mentioned, some people have had instances of randomly losing charge, or phone not seeming to take a charge after running the battery down. Leaving the phone on the wall charger (not USB, which takes much longer) for several hours (overnight) and then trying to power on seems to solve the problem. One guy here could not get any response (even after charging for hours) except by holding the power button while the phone was on the charger.
The issue seems completely random. So unless it persists, probably nothing to worry about.
Hi everyone. Today i was chargin my phone at PC using a no-name usb cable. I've noticed while it was charging that the screen kept turning itself on and off. When i finaly took the phone, the screen was unlocked and when I tried to press the home button it did nothing but taking screenshots (like the power button was stuck). The power button was not wroking either.. After I took out the battery and restarted the phone, the power button didn't work at all. Tried to clean it off using this method but it did not work. Tried to clean the power off button using a method i've seen on google (can't post the link since i'm a new user) but its still not working
I'm desperate, please help
Are you sure, that the problem is only the power button? I have sometimes problems with this phone too. Sometimes you can't turn it on.
Try taking the battery out for at least one hour - then try to start it. I had always success with this.
ECAod 4 , 450
The batter has proven me to be fcked in the last week, had lots lots lots of random turn-offs and restarts. But for more than 5 hours the power off button didn't work.
I'll let my batter out through the night.
Thanks for reply.
PS: I'm running ARHD 7.3.
AbudyGhosty said:
The batter has proven me to be fcked in the last week, had lots lots lots of random turn-offs and restarts. But for more than 5 hours the power off button didn't work.
I'll let my batter out through the night.
Thanks for reply.
PS: I'm running ARHD 7.3.
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The restarts can also result from a loose battery. Try putting a folded piece of paper between the battery and the upper casing of the phone, so the battery is pushed against the pins. This is a well-known issue. It helped me a lot. Before I had also lots of reboots.
Yep, did that in the last 1,5 year and the random reboots stopped. But as i've said, now it happens even tho' i have a paper that keeps the battery steady.
Lol just took the phone to see if the power button works and currently i'm talking screenshos pressing the home button .
AbudyGhosty said:
Yep, did that in the last 1,5 year and the random reboots stopped. But as i've said, now it happens even tho' i have a paper that keeps the battery steady.
Lol just took the phone to see if the power button works and currently i'm talking screenshos pressing the home button .
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How did you turn on your phone if the power button doesn't work?
quaver erprilr
I take the battery out, put it back in and after a few seconds the phone turns on.
AbudyGhosty said:
I take the battery out, put it back in and after a few seconds the phone turns on.
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Well, this isn't normal. Is your power button constantly pressed?
Try the following: Hold the volume down-button while inserting your battery until the phone boots up.
Does it boot into the boot manager?
Just woke up, plugged my battery in and the power button worked almost normally. Could've pressed it 5 minutes and after that and a restart it didn't work anymore.
This means I should buy a new battery and everything is fixed? Are the Anker batteries worth it ? Or do you recommend me a HTC EVO 3D battery ?
AbudyGhosty said:
Just woke up, plugged my battery in and the power button worked almost normally. Could've pressed it 5 minutes and after that and a restart it didn't work anymore.
This means I should buy a new battery and everything is fixed? Are the Anker batteries worth it ? Or do you recommend me a HTC EVO 3D battery ?
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You can use the battery from the Sensation XE, which has 1.700mAh instead of 1.520 (or 1.560). At the HTC-Store they are about 50 € here in germany.
Always buy original batteries! Not the cheap ones from eBay. They usually don't have a temperature sensor, so the phone can't shut down, when it gets too hot while charging. This can be very dangerous.
I haven't got any experience with Anker-Batteries - sorry.
Pressed the volume down button and it got me into the boot menu (just like the power button is kept pressed).
Do you think that if I change my batter it will fix my problems ? Also noticed that my battery is altered, aka its not flat but swollen.
AbudyGhosty said:
Pressed the volume down button and it got me into the boot menu (just like the power button is kept pressed).
Do you think that if I change my batter it will fix my problems ? Also noticed that my battery is altered, aka its not flat but swollen.
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If it is swollen, it is definitively broken. Mine had the same symptoms...
I'm pretty sure, the powerbutton-problem isn't related. Does the button feel normal, if you push it? Or is there no "click"?
Maybe you can repair it with a needle by lifting the foil a tiny bit.
i dont think you need a new battery, same problem occurred with my phone, done some DIY fix and written that in a post for fellows like you in search of help.
here is the link to it:
https://www.youtube.com/watch?v=FBitE_48AuY
A new battery has fixed it.
No problems with the phones until now. It works perfectly
@predator_b4u:
Unbelievable!!! Thanks for the link above - it worked for me, the power button is fixed...
Sent from my GT-S7562 using xda app-developers app