Hi,
I had to sign out of my Amazon music app and when I resigned into the app it comes up as amazon.cn
The app was previously installed from the play store and originally signed on just fine. I've tried uninstalling and reinstalling from the play store. I've tried sideloading the apk and it still comes up as wanting me to sign in to amazon.cn
Amazon support has no idea why it's happening, but it's only happening on my mate 30 Pro 5g device.
Why is the app thinking I'm in China when I'm in the US? Again, it's only happening on this device.
Any thoughts on why this is happening and how I can fix it? It did previously sign in just when when I first installed the app maybe 6 months to a year ago.
Try to delete cache/data of the app.
Thank you for your response, but it didn't work. Neither did uninstalling and reinstalling.
Try other source for apk.
Delete the old one(s).
Check region in phone settings.
Thanks! Changing the region worked. I've had the phone a year and this is the first time an app did this.
Related
Do anyone have problem installing the Amazon App? It keep giving me an unknown error code 505 during install.
I have problems with the amazon appstore. I could install the apk but it is crashing when started. the amazon app is working fine, including the apps store section. The downside is that my apps bought from the amazon appstore want to authenticate but the appstore crashes so I can't use them. bummer.
I kind of figured out what was causing the problem, and got it installed now. It apparently there a conflict with another app that I have installed and it installed just fine after uninstalling it.
Sent from my Nexus 5 using Tapatalk
Please help. Every 15 minutes my Google Play services needs to be reset I have to go into applications and clear the all the memory associated with the app then I have to go into one of the Google Apps and redo my account because the account gets deleted when it resets and then it's okay for 15 minutes. I went ahead and download it just the apps from the Huawei app and it does it with that. I went ahead and downloaded apps from the Google Play Store and it does it with that also. I went ahead and did a fresh installation of b109 and thought that would fix it and then reinstall all the Google Apps that I had and it still did the same thing so I am lost with the solution to the problem that I have hopefully someone can solve this or someone had the same problem that I have and have a solution. I have attached the image of what it looks like.
mtyler7807 said:
Please help. Every 15 minutes my Google Play services needs to be reset I have to go into applications and clear the all the memory associated with the app then I have to go into one of the Google Apps and redo my account because the account gets deleted when it resets and then it's okay for 15 minutes. I went ahead and download it just the apps from the Huawei app and it does it with that. I went ahead and downloaded apps from the Google Play Store and it does it with that also. I went ahead and did a fresh installation of b109 and thought that would fix it and then reinstall all the Google Apps that I had and it still did the same thing so I am lost with the solution to the problem that I have hopefully someone can solve this or someone had the same problem that I have and have a solution. I have attached the image of what it looks like.
Click to expand...
Click to collapse
What were you running before this happened. B106? B109? This usually happens when you try and flash the Play Services yourself as Huawei already includes them. If you didn't do anything different to cause this, go into Apps and uninstall the google play services update and see if it works after that.
ajsmsg78 said:
What were you running before this happened. B106? B109? This usually happens when you try and flash the Play Services yourself as Huawei already includes them. If you didn't do anything different to cause this, go into Apps and uninstall the google play services update and see if it works after that.
Click to expand...
Click to collapse
I have tried that a couple of times. the only thing I can do is restore my twrp backup and that is stable and then google starts downloading those updates again and boom it brings that error up. I don't know which one because they come down in a diffent order everytime. If I just have gmail loaded it is fine but that is not going to work. I might have to try to load up a modded playstore that doesn't allow any updates at all and just be satified. What Google apps are you running (Full list, so I'll know whick one ones are okay to put on my phone). That would be a good thread. And do you have any problems like that?
mtyler7807 said:
I have tried that a couple of times. the only thing I can do is restore my twrp backup and that is stable and then google starts downloading those updates again and boom it brings that error up. I don't know which one because they come down in a diffent order everytime. If I just have gmail loaded it is fine but that is not going to work. I might have to try to load up a modded playstore that doesn't allow any updates at all and just be satified. What Google apps are you running (Full list, so I'll know whick one ones are okay to put on my phone). That would be a good thread. And do you have any problems like that?
Click to expand...
Click to collapse
I noticed that if you don't use the official Google Apps from Huawei's app store it causes problems.
I'm using these. They are from the official Huawei App store.
https://www.dropbox.com/s/sr9njop0f7cdx65/GoogleContactsSyncAdapter.apk?dl=0
https://www.dropbox.com/s/r26yhcret11l5nq/Phonesky.apk?dl=0
I went ahead and uninstalled all google apps, every one. Copied the ones included with the rom back to there location and set permissions. Then I went ahead and went to the huawei app store and downloaded the rest they had. And what was missing I got from the playstore and The apps updated from the playstore. So far so good.Emails are coming in instantly again. I made a twrp image of this setup because I think this one is perfect just incase I might want to experiment with some new google apps later. Thanks for the help.
mtyler7807 said:
I went ahead and uninstalled all google apps, every one. Copied the ones included with the rom back to there location and set permissions. Then I went ahead and went to the huawei app store and downloaded the rest they had. And what was missing I got from the playstore and The apps updated from the playstore. So far so good.Emails are coming in instantly again. I made a twrp image of this setup because I think this one is perfect just incase I might want to experiment with some new google apps later. Thanks for the help.
Click to expand...
Click to collapse
You'll be fine on any ROM with the Play Store and GoogleContactsSyncAdapter I sent you. Those are the only things you need to install when you flash a new ROM or update. All of the other Google Apps are already included in Huawei's stock ROMS. Google just released a new version of the play store and mine auto updated to the new one. Everything is still working though like it should. When Huawei releases the new version in their App Store I'll grab it and add it to my roms.
Since I got the 6.0.1 update on my Verizon note 5, I have not been able to update any amazon apps or download any. I use amazon instant video a ton. And I can't get the app on my note 5. I tried doing a factory reset(what started the issue I think) and also used samsung smart switch on my computer to go back to a precious software. I can reinstall marshmallow, but when I update again I just notice a huge lag on my phone. So I reset it and now it won't work. Every time I try to install through the browser it fails. And so I'm unsure what to do next and would like some suggestions, please. Thanks in advance!
I installed Aptoide and updated the amazon apps through there successfully.
Log out of amazon underground app and really log in. Helped me. Also if amazon video won't pull up videos...disable amazon underground app in app management. Then start prime video. Then enable underground app
Sent from my SM-N920V using Tapatalk
I haven't tried aptoid, I'll have to try that, thank you! And I've logged out of the Amazon app several times, but it doesn't fix anything.
I couldn't get any of the Amazon apps to update through aptoid. However I did find an older version of Amazon video ask to install on the phone thanks for the help!
I couldn't get the Amazon App Store to work. I uninstalled, cleared cashe, re-installed all the apps and still a no go. I then checked using the Debloater program (mentioned in Verizon Note 5 forums) and realized I had disabled Amazon Underground. After re-enabling it in the Debloater, everything worked as normal.
Oh that makes sense. I've made sure I have the Amazon underground app active. It just won't update. I'll just have to wait for the next software update and see if that fixes it. Hopefully it does.
I was having the same issue. I re-enabled Amazon Audible app and now all the Amazon apps update correctly.
Sent from my SM-N920V using Tapatalk
I am having the same issue and am unable to install any amazon apps. I am also unable to install the Amazon shopping app from the play store and receive a 505 error. I am currently working with Amazon tech support and will post my answer here if they are able to supply an answer.
You have to have every amazon related app enabled otherwise it won't let you update. So like others, I had to re enable audible, amazon music, amazon store(underground) , and Amazon Kindle. I didn't realize that audible was part of the suite so thank you bacchus258 for pointing that out. What a pain in the ass to have to disable and enable everytime you update an amazon app. My Alexa wouldnt even update with Audible disabled.
Thanks! I didn't realize they all had to be enabled either. That worked perfectly though! Thanks so much! I hadn't been able to do that and it was killing me!
I can't believe I didn't see this post, I was having the same problem. Was driving me nuts because I have prime and use their apps. Searched high and low with nothing. Even factory reset my phone. But I can confirm, I enabled auduble and everything worked.
Sent from my SM-N920V using XDA-Developers mobile app
I had Audible enabled, but had to sign into it for everything to update and work correctly....
Thank God I found this forum. I was about to lose my mind with this stupid phone update and not being able to use the Amazon apps. Logging out of my Appstore account, then logging back in, then opening the Audible app--that fixed all of it. It's completely bizarre that this was necessary (I have never even used Audible), but whatever, it worked! Thank you to those who posted here!
I don't use Audible
I have no idea why I would have to turn on the Audible App. I don't use it, it came pre-installed on my phone, I had un-updated it, and disabled it. However, thanks to everyone's feedback re-enabling and updating Audible allowed the Amazon apps to be installed.
Phone: Motorola Droid Turbo 2
Carrier: Verizon
Hey guys, please help.
I am using the 6 GB premium Chinese version, but I live in Canada using all the google play services, ect. Google maps seems to work fine, but when I request a ride using my Uber app, it fails and gives me an error when it needs to obtain GPS information from the phone. The app works fine on other devices. I have already rebooted, updated, and given permissions to the app with no effect.
Just for the time-being I use my Mate 9 as a wifi hotspot and then use the app on another device like my Ipad, so its not the end of the world. That's how I got to work today haha. But it would be nice to use it on my phone, its one of my favorite apps. If anyone knows of anything I could try to troubleshoot please let me know!
Anybody?
You check permissions? Whitelist section?
intruda119 said:
You check permissions? Whitelist section?
Click to expand...
Click to collapse
I tried that, given the app full permissions and allowed secondary launch, ect. I have rebooted and force closed, opened again, and still get the same error.
I will take a screenshot later and post it here when I have time.
jeradjohnso said:
Hey guys, please help.
I am using the 6 GB premium Chinese version, but I live in Canada using all the google play services, ect. Google maps seems to work fine, but when I request a ride using my Uber app, it fails and gives me an error when it needs to obtain GPS information from the phone. The app works fine on other devices. I have already rebooted, updated, and given permissions to the app with no effect.
Just for the time-being I use my Mate 9 as a wifi hotspot and then use the app on another device like my Ipad, so its not the end of the world. That's how I got to work today haha. But it would be nice to use it on my phone, its one of my favorite apps. If anyone knows of anything I could try to troubleshoot please let me know!
Click to expand...
Click to collapse
I got the same problem with P9 Chinese version. With another car-calling service app like Grab it's work well. But only Uber can't. I think problem from the firmware
Are you sure that your Uber app is the latest version?
I am also having the same problem. Whenever I press to request Uber, it shows an error. Tried in many ways, updated Uber, uninstalled the app, etc but I am still getting the errors. Can anyone help pls?
make sure dont use the HiApp version but gplay to install the app, recently I had issues with an app just not working anymore after I installed from gplay and then updated from HiApp. after this I disable all notifications for updates and auto updates from HiApp so everything now comes from gplay, my uber app works fine tho but it is a little slow on getting gps signal sometimes not sure why, my way around this is start gmaps first and then start uber app. being thinking about rebranding to internatinal version (maybe you could do the same) but still researching for it.
just tried uber for the first time after update to B175 in my chinese mate 9 and I got an error about processing my request. not sure why is doing this now.
I found a way to do it, apparently the problem is just with requesting the drive once you do that you can track and pay from the app itself.
I used https://m.uber.com/ to get my driver and then used the app for everything else. It is an odd but faste solution until we find out why the uber app is not working on MHA-AL00 devices.
Why are you guys buying Chinese version when you can get the US version ? Just curious
vikramdhani said:
Why are you guys buying Chinese version when you can get the US version ? Just curious
Click to expand...
Click to collapse
I got mine because of the ram/storage. It works fine just those little hiccups.
Thanks
Hello XDA!
I'm in China, lost my phone on the weekend and have just replaced it with an Huawei Nova 2s.
I cant stand it to be honest, but i'm committed to trying to make it work, the only way i can see this happening would be to gain access to Google Play Store and services, but as for as much as i have searched online i can not find any advice specific to my model. I have tried many methods and have made it as far as to download the three files (playstore, frameworks and services) but my phone will not pass the initial "checking info" page when i comes to signing in to my google account. (I didn't realize the phone was such a recent release, and has only been released in China so far).
Is it possible to remove the chinese software/firmware all together and install a european version, from a slightly older Nova model?
Would rooting help me in this situation?
Any advice is appreciated,
DylanJ
Hi,
I have exactly the same problem. I have bought it on china and only realized that the chineese firmware is the only one. The in build Hiapp is total crap, it does not allow you to register without chineese mobile number, and does not allow change region. Did you manage to run Play market anyhow? I have installed but it does not run and does not say anything. Rooting might prevent future update.... So I am also interested to make it free world fashion functioning.
Installation of Google apps
If you are interested in how to install google apps the check this thread.
https://forum.xda-developers.com/honor-9/how-to/how-to-installing-play-services-chinese-t3629199
How can replacing chinese firmware with european for huawei nova 2 s
Have you guys had any luck?
I got the Huawei Nova 2s in China Last December, not realising it would be China Exclusive at the time. As soon as i left China, I searched it up immedietly but couldnt find anything on this model so i just followed other articles and threads and stuff. I ended up installing the following:
Google play store, Google play services, Google play services for instant apps, Google Accounts manager, Google Services Franeworks (and a GMS with a GMS installer before all those idk if that made any difference other than adding a Google tab in settings but that had nothing important).
After doing so i could FINALLY open google play store..
BUT
it was stuck on a checking info loop T^T
then i decided to go on google and just search to the latest versions of the things i downloaded. apparrently all the websites i used provided doenloads that werent the latest version so i deleted all of them and installed the updated apks.
after doing so i got something i thought i would nev get....
A notification from google play services telling me to update it in the play store. So i clicked on it and waited on play store...
And then...
It happened...
IT WORKED
I COULDNT BELEIVE IT
i downloaded all the apps that u would need ( youtube i downloaded from an apk ;P but i updated it on the play store and i logged in on youtube which logged me in on play store)
*BUT*
After a week or so it stopped working again.
I went on youtube an it wouldnt load.
I went on the play store and it wouldnt load
I went on google chrome an it wouldnt load
I was so sad and i did the stupid thing of deleting everything and reinstalling it
now every 2-4 seconds i get a notification from play services
and you might be thinking "But i thought u said that was good!"
It was when it worked.
I clicked on it the first time after reinstalling and google play store wouldnt load so I just gave up.
but like i said i recieve notifications every 2-4 seconds. It was really annoying and eventually i just blocked it from sending notifications.
I think the problem with why it didn't work again was because if you go to:
Settings then "User & Accounts"
I have a tab that says "Google"
and when i click on it it has the accounts i logged in on.
The reason why I think this is a problem is because it is already logged in and the app wants me to log in.
I have tried to remove the accounts but it didn't work for some reason.
(BTW i installed all the different things after reading MANY posts and articles and stuff, Google accounts manager being the last one i installed i think.)
Also keep in mind that this was all in the period of January and February.
Eventually i just gave up.
Hi,
I have the same problem...Anything new about it?
Any luck on this one?
I just noticed something bad, that the Google Play did not with the latest EMUI at all.
I tried GoInstaller, GMS Installer, Google Installer, but none of them worked.
Hi there,
I have china Nova 2s (HWI-AL00).
I can assure you, this method works 100% : https://forum.xda-developers.com/mate-10/themes/gms-installer-google-play-100-huawei-t3809447
mewx said:
Any luck on this one?
I just noticed something bad, that the Google Play did not with the latest EMUI at all.
I tried GoInstaller, GMS Installer, Google Installer, but none of them worked.
Click to expand...
Click to collapse
Same for me Nova 2 Plus last EMUI nothing more works
heindrix said:
Hi there,
I have china Nova 2s (HWI-AL00).
I can assure you, this method works 100% : https://forum.xda-developers.com/mate-10/themes/gms-installer-google-play-100-huawei-t3809447
Click to expand...
Click to collapse
Just tried the latest GMS Installer, and it worked perfectly!!! THANKS A LOOOOOOOOOOOT!
mewx said:
Just tried the latest GMS Installer, and it worked perfectly!!! THANKS A LOOOOOOOOOOOT!
Click to expand...
Click to collapse
glad can help!
ShadowBlader21 said:
Have you guys had any luck?
I got the Huawei Nova 2s in China Last December, not realising it would be China Exclusive at the time. As soon as i left China, I searched it up immedietly but couldnt find anything on this model so i just followed other articles and threads and stuff. I ended up installing the following:
Google play store, Google play services, Google play services for instant apps, Google Accounts manager, Google Services Franeworks (and a GMS with a GMS installer before all those idk if that made any difference other than adding a Google tab in settings but that had nothing important).
After doing so i could FINALLY open google play store..
BUT
it was stuck on a checking info loop T^T
then i decided to go on google and just search to the latest versions of the things i downloaded. apparrently all the websites i used provided doenloads that werent the latest version so i deleted all of them and installed the updated apks.
after doing so i got something i thought i would nev get....
A notification from google play services telling me to update it in the play store. So i clicked on it and waited on play store...
And then...
It happened...
IT WORKED
I COULDNT BELEIVE IT
i downloaded all the apps that u would need ( youtube i downloaded from an apk ;P but i updated it on the play store and i logged in on youtube which logged me in on play store)
*BUT*
After a week or so it stopped working again.
I went on youtube an it wouldnt load.
I went on the play store and it wouldnt load
I went on google chrome an it wouldnt load
I was so sad and i did the stupid thing of deleting everything and reinstalling it
now every 2-4 seconds i get a notification from play services
and you might be thinking "But i thought u said that was good!"
It was when it worked.
I clicked on it the first time after reinstalling and google play store wouldnt load so I just gave up.
but like i said i recieve notifications every 2-4 seconds. It was really annoying and eventually i just blocked it from sending notifications.
I think the problem with why it didn't work again was because if you go to:
Settings then "User & Accounts"
I have a tab that says "Google"
and when i click on it it has the accounts i logged in on.
The reason why I think this is a problem is because it is already logged in and the app wants me to log in.
I have tried to remove the accounts but it didn't work for some reason.
(BTW i installed all the different things after reading MANY posts and articles and stuff, Google accounts manager being the last one i installed i think.)
Also keep in mind that this was all in the period of January and February.
Eventually i just gave up.
Click to expand...
Click to collapse
Hello, I just had the same problem as mentioned earlier, and I was able to solve it by first intalling GMS with the installer, and then downloading the latest Google Play services from apkmirror.
heindrix said:
Hi there,
I have china Nova 2s (HWI-AL00).
I can assure you, this method works 100% : https://forum.xda-developers.com/mate-10/themes/gms-installer-google-play-100-huawei-t3809447
Click to expand...
Click to collapse
This works very well! Thank you!
Hey there,
really seems to be a problem of non-Chinese people to be tricked into the Nova 2s XD
I have the same problem, coming from Austria. Is there any possibility to use an international ROM of e.g. the Nova 2 on it? I am really going nuts with all the Chinese system messages. Google Play works but I am still having some issues and the Huawei Apps are mostly not usable without any Chinese language knowledge.