December update, OTA - Google Pixel 3 Questions & Answers

Is anyone else still waiting for the December update to be available for OTA download? Google Pixel 3, unlocked, not rooted, not happy. Never waited this long before.

Is it a Verizon phone? Verizon updates are supposed to roll out this week. The update for non-Verizon phones was available last Monday.
I don't get OTA updates on my rooted phone because of root. I don't know if just being unlocked prevents OTA. You can always download the factory image and manually update. The images are at https://developers.google.com/android/images.

Thank you forI use Verizon, but it's not a Verizon phone. My updates come from Google, and always on the second or third day. This length of time is unique.

Fat fingers! 1st sentence intended to be "Thank you for the response".

BlackKeys said:
Thank you forI use Verizon, but it's not a Verizon phone. My updates come from Google, and always on the second or third day. This length of time is unique.
Click to expand...
Click to collapse
In that case, you will have to apply the update manually. The factory image is at the URL I gave previously. Edit flash-all.bat/sh to remove the -w from the last line in the file so the phone is not wiped.
You could also apply just the OTA manually. The OTA images are at https://developers.google.com/android/ota. I have not done that - I use the factory image method.

Thank you for your response. While manually installing this, or any other update is always an option, I was more concerned with why an alternative should have been needed at all. Nothing on my phone has been changed and previous monthly updates have always been available in a timely manner. I had also hoped to hear from others whether this problem was widespread.
My phone received the December update an hour ago, so my "problem" has disappeared. My concern has not. I would still like to know what changed, but cannot justify continuing this thread. Thank you for your suggestions.
I may need more help marking this thread "resolved".

BlackKeys said:
Thank you for your response. While manually installing this, or any other update is always an option, I was more concerned with why an alternative should have been needed at all. Nothing on my phone has been changed and previous monthly updates have always been available in a timely manner. I had also hoped to hear from others whether this problem was widespread.
My phone received the December update an hour ago, so my "problem" has disappeared. My concern has not. I would still like to know what changed, but cannot justify continuing this thread. Thank you for your suggestions.
I may need more help marking this thread "resolved".
Click to expand...
Click to collapse
You can search for update errors in logcat. See https://forum.xda-developers.com/t/tutorial-how-to-logcat.1726238/ on how to get a logcat. If you did the manual "Check for update" look in the log at the time you did the check. Logs are kept for quite a while, so the info should still be available.

I am having a major brain block. I have a google store pixel 3 unlocked rooted. I am on Verizon, do I download the Verizon or non-verizon update. Thanks in advance, like i said, my brain is literally broken on this

paradox923 said:
I am having a major brain block. I have a google store pixel 3 unlocked rooted. I am on Verizon, do I download the Verizon or non-verizon update. Thanks in advance, like i said, my brain is literally broken on this
Click to expand...
Click to collapse
I also have a google store pixel, but with a Verizon SIM. I had the same question, but finally decided on the non-verizon update. I believe the Verizon update is only for Verizon branded phones, with the added Verizon software. I have no Verizon software.
I have had no problems with the non-verizon update.

paradox923 said:
I am having a major brain block. I have a google store pixel 3 unlocked rooted. I am on Verizon, do I download the Verizon or non-verizon update. Thanks in advance, like i said, my brain is literally broken on this
Click to expand...
Click to collapse
dcarvil said:
I also have a google store pixel, but with a Verizon SIM. I had the same question, but finally decided on the non-verizon update. I believe the Verizon update is only for Verizon branded phones, with the added Verizon software. I have no Verizon software.
I have had no problems with the non-verizon update.
Click to expand...
Click to collapse
Sorry, I didn't see this sooner. You take the Verizon update if you are on Verizon. They contain different radio/network code for Verizon. It won't add bloat and it won't lock your bootloader.
This has always happened on the Pixels. A carrier will get a separate update for a month or two before the changes are merged into the same path and there is only one again. Been happening since the OG Pixel.
I doubt you will have any major problems using the other one. Maybe you won't get as strong a signal, or switch towers quite as fast as the VZ version. It will be something minor like that.

TonikJDK said:
Sorry, I didn't see this sooner. You take the Verizon update if you are on Verizon. They contain different radio/network code for Verizon. It won't add bloat and it won't lock your bootloader.
This has always happened on the Pixels. A carrier will get a separate update for a month or two before the changes are merged into the same path and there is only one again. Been happening since the OG Pixel.
I doubt you will have any major problems using the other one. Maybe you won't get as strong a signal, or switch towers quite as fast as the VZ version. It will be something minor like that.
Click to expand...
Click to collapse
Thanks for the info. I installed the January Verizon update today, and now I have a new Verizon app on my phone - com.verizon.obdm_permissions. Do you have any idea what that is for, and if it is necessary? I've disabled it for now.
I do not have the com.verizon.obdm app installed, so don't know why I'd need the permissions app.

dcarvil said:
Thanks for the info. I installed the January Verizon update today, and now I have a new Verizon app on my phone - com.verizon.obdm_permissions. Do you have any idea what that is for, and if it is necessary? I've disabled it for now.
I do not have the com.verizon.obdm app installed, so don't know why I'd need the permissions app.
Click to expand...
Click to collapse
That has always been there, very sure of that. A lot of us went done that rabbit hole with the Pixel 1 or 2. We never new for sure what it did, but I remember freezing it and had all kinds of connection problems.
Other carriers have those types of things too. They are built into the image and go live when the phone sees what carrier it is on.

Related

[Q] Verizon OTA Update - 5/30/13

I read on cnet last night that Verizon would be sending an update for all GS3 users and, sure enough, I was prompted for the update for an update morning. (5/30/2013)
I am running stock 4.1.2 rooted.
Does anyone know if this is safe for me to apply? Will I lose root?
Thanks!
yep
You will lose root and if you have a custom recovery (twrp for instance) it will be overwritten. You will also get a "update failed" message. However, the update actually will succeed. You can reroot the same way you did before (unlock bootloader, root, install custom recovery if desired). I was surprised that the OTA was even available for rooted/custom folks. There will be a couple new apps installed, one dealing with CallerID which will force your 4G and WiFi to both be on - freezing that new app will fix that issue too, search the forums for details.
Goddrick said:
I read on cnet last night that Verizon would be sending an update for all GS3 users and, sure enough, I was prompted for the update for an update morning. (5/30/2013)
I am running stock 4.1.2 rooted.
Does anyone know if this is safe for me to apply? Will I lose root?
Thanks!
Click to expand...
Click to collapse
gozirra said:
You will lose root and if you have a custom recovery (twrp for instance) it will be overwritten. You will also get a "update failed" message. However, the update actually will succeed. You can reroot the same way you did before (unlock bootloader, root, install custom recovery if desired). I was surprised that the OTA was even available for rooted/custom folks. There will be a couple new apps installed, one dealing with CallerID which will force your 4G and WiFi to both be on - freezing that new app will fix that issue too, search the forums for details.
Click to expand...
Click to collapse
How are you surprised about the OTA being available for rooted phones? You don't make any sense with that comment as the update is just that an update. Verizon doesn't know which customers have rooted their device just that you have a device that needed to be updated.
Because thats the way it always was back when I had my original Incredible? A lot of people were surprised that the update was available to them, I'm not a minority here. No reason to be rude.
jmxc23 said:
How are you surprised about the OTA being available for rooted phones? You don't make any sense with that comment as the update is just that an update. Verizon doesn't know which customers have rooted their device just that you have a device that needed to be updated.
Click to expand...
Click to collapse
gozirra said:
Because thats the way it always was back when I had my original Incredible? A lot of people were surprised that the update was available to them, I'm not a minority here. No reason to be rude.
Click to expand...
Click to collapse
I am not being rude just stating the fact that Verizon doesn't know your phone is rooted in fact all companies don't know what you did to your phones until something bad happens to it. I will also add that the update will be pushed regardless if you're rooted or not the only time it won't get pushed is with a custom ROM made by someone who knows how to block Verizon updates.
jmxc23 said:
I am not being rude just stating the fact that Verizon doesn't know your phone is rooted in fact all companies don't know what you did to your phones until something bad happens to it. I will also add that the update will be pushed regardless if you're rooted or not the only time it won't get pushed is with a custom ROM made by someone who knows how to block Verizon updates.
Click to expand...
Click to collapse
Funny I did not see him mention anywhere that Verizon knew anything. His experience with a previous phone was that for some reason after rooting etc. his phone did not receive OTA updates. Whatever the reason, instead of being rude, you could have simply helped him understand like you finally did : "... the only time it won't get pushed is with a custom ROM made by someone who knows how to block Verizon updates.".
ghostboa said:
Funny I did not see him mention anywhere that Verizon knew anything. His experience with a previous phone was that for some reason after rooting etc. his phone did not receive OTA updates. Whatever the reason, instead of being rude, you could have simply helped him understand like you finally did : "... the only time it won't get pushed is with a custom ROM made by someone who knows how to block Verizon updates.".
Click to expand...
Click to collapse
Okay I have corrected myself like you have so eloquently posted I don't see the need to defend him if I already like you stated told him finally the reason. I already know that I should have done it sooner and like I normally do correctly fall back and respond in a normal tone. I unlike others am self aware of what I do and make an effort to correct any wrongs that I have caused. I don't filter myself when I post my thoughts so they can come across
as rude depending on your sensitivity level the difference is that I don't insult people nor belittle them in any way. I can only imagine how you or anyone will react if I was a total jackass.
ok then
Thanks for the explanation. follow-up question - if Verizon doesn't "know" then what is with the "unauthorized software discovered, call Verizon" popup that so many people have reported? Or the infamous yellow triangle? I assumed (yeah I know the cliche) that Verizon in fact DID "know" otherwise that wouldn't have happened. Simple mistake based on past experience, sorry.
As a side note.. If you have Titanium you can freeze SDM 1.0 and you won't get those updates
gozirra said:
Thanks for the explanation. follow-up question - if Verizon doesn't "know" then what is with the "unauthorized software discovered, call Verizon" popup that so many people have reported? Or the infamous yellow triangle? I assumed (yeah I know the cliche) that Verizon in fact DID "know" otherwise that wouldn't have happened. Simple mistake based on past experience, sorry.
Click to expand...
Click to collapse
This is completely unrelated to OTAs though. That warning is solely because of the secure bootloader on the Verizon GSIII. That warning is built into the system to pop up whenever you try installing software to the phone without having the prerelease bootloader in place. Verizon and Samsung intentionally made this model GSIII more difficult to install custom software onto or to make it a more secure device, depending on how you look at it. It's a business decision at the end of the day.
Sent from my SCH-I535 using Tapatalk 4 Beta
Probably business related as they don't want to be the first company to have an worldwide malware problem on their devices.
ghostboa said:
...you could have simply helped him understand like you finally did : "... the only time it won't get pushed is with a custom ROM made by someone who knows how to block Verizon updates.".
Click to expand...
Click to collapse
That's the key (at least in my experience with HTC phones). I can't remember the name of the file, but it was one file that you could rename and the phone would not check or ignore OTA updates that were pushed by the carrier.
i downloaded the update the other day by mistake as it bricked my phone. im rooted only and stock. i know its going to keep forcing the update thru, is there anyway i can get the update to go thru successfully without bricking my phone again?
You didn't brick your phone at least not a hardware brick.

Small Update Is Out

It does not change ver. from 4.1.2
what does this updatedo?
What does this update do? Does it affect my root? Thanks!
It is notifying me too. Since I have twrp and root on stock jelly bean, how can I update if helpful, or turn off update notification?
Chad
Sent from my SAMSUNG-SGH-I727 using XDA Free mobile app
AFwarbird said:
It is notifying me too. Since I have twrp and root on stock jelly bean, how can I update if helpful, or turn off update notification?
Chad
Sent from my SAMSUNG-SGH-I727 using XDA Free mobile app
Click to expand...
Click to collapse
Started getting the notification yesterday, but I'm also on stock Jelly Bean 4.1.2 and TWRP. I was able to stop the notifications by freezing "AT&T Sofware Update" with Titanium Backup, but I'd also like to know if there's anything here worth the trouble of trying to get it installed.
I just had a chat session with a Samsung official, and she said it's news to them. I told her that I am on I727UCMC1, and she said that my device is up to date. The small update AT&T is pushing must be something to do with AT&T.
Unless it updates my camera features, I'm not even bothering with it, and will keep AT&T Update frozen.
I'm pretty sure I'd have to backup everything, revert to stock UCMC1, cross my fingers and toes that it still doesn't brick my phone, and hope it still can be rooted the way I did before.
It sure would be nice if there was some sort of explanation as to what is being updated. I have looked all over and not found anything anywhere else that mentions this update to I727UCNJ1. I got the number from this an at&t website I would post the link but can't. It is only 12mb so probably not worth a bunch of trouble but I wish I knew what it is trying to update.
Paranoid?
Me too. Mine is original stock, but I upgraded the Android OS last year to 4.1.2 via Samsung Kies. However, mine is unlocked, and I can't help but be suspicious that AT&T is "updating" to do something that is to their benefit and not ours (i.e. relocking the phone?, spyware, etc.?), so it would be nice to have some details of what/why this unexpected update, before blindly agreeing to it. So, if anyone know what this update is all about, please share with us. Thanks very much!
My money's on an update that locks the phone down. What else would AT&T possibly do with a three-year-old platform that isn't making them any new money at this point?
I chatted with an AT&T representative yesterday, and all I could get out of her was that the update had to do with new features to the O/S. That's all the information that she could find, and couldn't tell me any specifics about what features were being updated.
I am about to go to an S5 or S5 Active soon, and I might just revert to stock to check it out.
It's pretty fishy though that neither Samsung, or AT&T has, or wants to divulge in any, information on exactly what it's going to do.
---------- Post added at 07:29 PM ---------- Previous post was at 07:26 PM ----------
As far as it locking your device back down, I have yet to flash, or install anything that has re-locked my phone. I guess it's possible. The only thing I'm worried about is losing root, and not being able to get it back with the last way that's available.
I see it's now listed on the AT&T eSupport website No details, just "Android OS Enhancements".
I don't have enough posts on this forum to be permitted to publish a link, but you can find it by Googling "AT&T Update to Skyrocket", and the eSupport link should be near the top of the results.
AT&T is taking the same tack as Verizon, and locking everything down. Even the mid to low end phones. So, I wouldn't be surprised if this is a way to lock older phones.
On the other hand, it really may be final bug fixes - a sort of final service pack. I wish I trusted them to give it a try.
I reverted back to stock I727UCMC1 using Odin v1.85, updated OTA to I727UCNJ1, flashed TWRP custom recovery, got root back, but I am not sure if I am still unlocked or not. I tried *#7465625# on the dialer, but the code does nothing.
Anyone know of another code to check the unlock status?
Thanks very much for your feedback. I've always just put a SIM card from another carrier into my phone. Even if it is not an active SIM, your phone should still tell you whether or not it is locked.
24fan4life said:
I reverted back to stock I727UCMC1 using Odin v1.85, updated OTA to I727UCNJ1, flashed TWRP custom recovery, got root back, but I am not sure if I am still unlocked or not. I tried *#7465625# on the dialer, but the code does nothing.
Anyone know of another code to check the unlock status?
Click to expand...
Click to collapse
unless u restored a previous efs partition that was locked to a carrier then u will remain unlocked, afaik no one lost their unlocked sim by restoring or flashing any firmwares, to read more about the sim lock or to unlock the sim read this http://forum.xda-developers.com/showthread.php?t=2638037
as for firmwares locking down the phone its referring to the way root is acheived not to the sim carrier lock
T.J. Bender said:
My money's on an update that locks the phone down. What else would AT&T possibly do with a three-year-old platform that isn't making them any new money at this point?
Click to expand...
Click to collapse
i hope you are joking, because if not then then you're insane. no offense intended.
Not so insane, I'm afraid. AT&T has started a war on unlocked bootloaders lately. The CEO has officially come out as saying they don't want unlocked devices on their network, and have followed up by sending out OTA updates that lock down devices. Several devices started out unlocked, like the S2, and became locked by OTA updates. The S3, Note 2, etc.
IOW, I wouldn't put it past them, especially if Samsung wasn't aware of the update. On the flip side, the S2 is no longer even for sale, and I have to wonder how many are left in active service.
Clarification?
lingowistico said:
i hope you are joking, because if not then then you're insane. no offense intended.
Click to expand...
Click to collapse
Thanks, that was very helpful! Seriously though, as a senior member of this forum, perhaps you might have some constructive comments on this subject? After all, we're sitting here with phones (the I-727 SII Skyrocket is an oldie, but goodie!) that are trying to push an unanticipated OTA update on us, in a very suspicious manner. We hope it's just a bug fix, but don't trust the carrier (AT&T) to be doing this, unless they have some ulterior motive. The benefit of your substantial experience would be appreciated. Thanks in advance for any insight you can offer us.
Regards,
Ron M.
jshamlet said:
Not so insane, I'm afraid. AT&T has started a war on unlocked bootloaders lately. The CEO has officially come out as saying they don't want unlocked devices on their network, and have followed up by sending out OTA updates that lock down devices. Several devices started out unlocked, like the S2, and became locked by OTA updates. The S3, Note 2, etc.
IOW, I wouldn't put it past them, especially if Samsung wasn't aware of the update. On the flip side, the S2 is no longer even for sale, and I have to wonder how many are left in active service.
Click to expand...
Click to collapse
Thank you for your insight, it was TRULY helpful! As a relative newbie, I just want to clarify our terms. When you use the term "unlocked", I deduce you are referring to a phone that has been rooted and is running a different platform - is that correct? In my case, I am NOT rooted and simply running the original crappy stock platform, but my phone is "unlocked" in the traditional sense, in that I can use it with different sims from different carriers throughout the world, rather than being "locked" to AT&T. So, for those of us who are not as technically advanced, could you please clarify? For me, if this OTA update doesn't prevent me from continuing to use other sims from other carriers, then I don't know what the downside would be, unless they're just adding more spyware and bloatware to their already intrusive system? I look forward to your comments.
Regards,
Ron M.
jshamlet said:
Not so insane, I'm afraid. AT&T has started a war on unlocked bootloaders lately. The CEO has officially come out as saying they don't want unlocked devices on their network, and have followed up by sending out OTA updates that lock down devices.
Click to expand...
Click to collapse
I thought T.J. Bender was talking about simlock since he didn't mention the bootloader. :silly:
At&t sure isn't making life easy for you.. I'd still be proudly rocking a skyrocket too if I didn't lose it :angel:
I only messed with my Skyrocket for an hour or so after accepting the OTA update, before starting up my new S 5 Active.
The only thing that I really noticed, was they took the AT&T phone setup app off of it, since it is no longer in use by AT&T. There may have been more that I didn't notice, but only running it a couple hours, I couldn't tell. I even checked the camera thinking they might have finally snuck some new features into it, but no dice.
lingowistico said:
i hope you are joking, because if not then then you're insane. no offense intended.
Click to expand...
Click to collapse
How does suggesting that AT&T would lock a bootloader make me insane?
Sent from my totally badass HTC One m8 using Tapatalk

Guide to updating your H950 (US AT&T variant) to 5.1.1 via OTA

Hi, I just wanted to give everyone some information to updating to 5.1.1 as many of you are probably buying these due to the recent sales. If you don't want to root but wanted the 5.1.1 update through AT&T, here is the guide. You could also try rolling the date method but it did not work for me. I actually bought a bunch of these phones for friends and family, and I've updated five of them to 5.1.1 through AT&T OTA update, and this method is very time efficient
Side note: if you have more than one G Flex2 that you are looking to update, you can update them all using just one sim and swapping them between phones.
Before you begin, do a factory reset under settings if you've already pressed software update and tried rolling the date a few times to get the update. Afterward, do not press software update until you are sure that the AT&T person has pushed the update.
*If you had previously rooted your phone, you must unroot before trying the OTA update, as it will prevent it from installing.
Here are my steps (probably takes around 30 minutes):
1. Register for the gophone plan with the AT&T sim card and put the minimum $10 credit into the plan. For the IMEI, put all zeroes in. This will allow you to select the $2 monthly plan, which you ultimately won't be selecting but instead will select the $1 100mb daily package after your account and sim have been activated.
2. Turn the phone on with your newly activated gophone sim. TURN ON WIFI and keep it on WIFI until your update is downloaded, installed, and finished.
3. Directly call the gophone support line: 800.901.9878, and voice navigate your way to technical support (it's an automated system).
4. When the person picks up on customer service, ask them to put you through to advanced technical support, and if they ask what the call is for, tell them that you were disconnected while talking with an advanced technical support line as this will get you where you need to faster.
5. Ask the person on advanced technical support to push an update to your phone, and tell them that you've tried manually updating through the software update on your phone under settings numerous times. If they insist that they cannot push updates and you have to do it yourself on your phone, tell them that your friend has a G Flex2 with a gophone plan, and he/she was able to get the update pushed with a call to advanced technical support. If you think that the support person is being stubborn and not even attempting to try it, just hang up and try again.
6. Help the support person find the update that you are looking for by telling them the update is called H95011x. DO NOT get the H95011z beforehand, as it will not help you. Ask explicitly for the H95011x update. You can also read some more information from this page, which is the link to the page with the update information (edit: cannot post the link since I'm a newbie... Alternatively, you can find the software info page it if you type H95011x on google and look for the link to the site att.com)
7. Keep asking them to push update from their side, and you will know that they've pushed it when you go to the software update under settings on your phone and it says something different now. Instead of "look for update software" or something similar, it will now say, "continue with software update". When you press it, a notification will appear, saying "communication in progress". Tap on the button a few times to make sure that it keeps saying "communication in progress".
8. When you see "communication in progress", just leave the phone alone for the next hour or two, as the phone is downloading the update file without showing you any sort of progress bar. Keep the phone connected to wifi.
9. Come back and a notification will prompt you to install update and the phone will restart.
Hope this helps! I know that getting the AT&T OTA update can be a pain and I wished that I had some guide to follow when I was first trying to get the update.
I am on 5.0.1 v10d right now and rooted. Do I have to unroot in order for the update to work?
illego said:
I am on 5.0.1 v10d right now and rooted. Do I have to unroot in order for the update to work?
Click to expand...
Click to collapse
I'm not sure, but reading things about going from AT&T 5.1.1 to rooting 5.1.1 PR bricking some phones makes me think that it might be a good idea to unroot.
This is the best guide/advice on how to get 5.1.1 update. Took me 20 min to get the H95011x update and another 15 min on same date to get H95011z.
I wasted about 2 hours trying to get the update OTA by changing dates using my coworker's sim card on Att postpaid plan.
When I read this guide I knew right away the $10 top up will not be waisted. I went ahead and followed it exactly and am so glad I did. The phone is so much better now.
khlavkalash thank you for taking the time, register and putting together this guide! I will also try to contribute by answering further questions in this thread.
Here is the link for the AT&T website detailing the H95011z update. Now if I could just find a rep that is capable of pushing the update to my phone. Grr.
Wish this worked...
I followed this process twice (on two separate days) and they insisted that updates are released only in "batches" and that they have zero control over pushing updates. This phone is awesome, but with it being tethered to ATT for updates makes it so hard to love.
mtweisenbarger777 said:
I followed this process twice (on two separate days) and they insisted that updates are released only in "batches" and that they have zero control over pushing updates. This phone is awesome, but with it being tethered to ATT for updates makes it so hard to love.
Click to expand...
Click to collapse
I've had the same issue as you. I was lucky enough to have my sim associated with an iphone plan from way back in the day. As soon as the tech associated my sim to an android data plan it kicked off the 5.0.1 to 5.1.1 H95011x update. Now trying to get them to push the H95011z update has been an adventure in futility.
I will update you if I find another way.
thepktrckt said:
I've had the same issue as you. I was lucky enough to have my sim associated with an iphone plan from way back in the day. As soon as the tech associated my sim to an android data plan it kicked off the 5.0.1 to 5.1.1 H95011x update. Now trying to get them to push the H95011z update has been an adventure in futility.
I will update you if I find another way.
Click to expand...
Click to collapse
Hmm, I opened a new gophone plan and added 10 bucks of data just so I could do this. Been sitting on my shelf for the better part of two days doing nothing. I hope you get the H95011z update soon. Heck, I'd be thrilled to just get the x update.
Thanks for the info.
mtweisenbarger777 said:
I followed this process twice (on two separate days) and they insisted that updates are released only in "batches" and that they have zero control over pushing updates. This phone is awesome, but with it being tethered to ATT for updates makes it so hard to love.
Click to expand...
Click to collapse
Make sure you talk to advanced technical support and use the first rep that picks up the phone just to get transferred further.
If advaced tech says it comes in batches - tell him "I understand this is normal process, however according to my extensive research there is an issue with this particular phone getting update automatically. My friend had the update pushed by advanced technical support last week. Please ask arround how to do it."
Be polite and they will do it. I called last Saturday. Both reps knew how to do it, both were very courteous and even insisted to stay on the phone until the whole process is completed althogh it was not needed.
Cuant said:
Make sure you talk to advanced technical support and use the first rep that picks up the phone just to get transferred further.
If advaced tech says it comes in batches - tell him "I understand this is normal process, however according to my extensive research there is an issue with this particular phone getting update automatically. My friend had the update pushed by advanced technical support last week. Please ask arround how to do it."
Be polite and they will do it. I called last Saturday. Both reps knew how to do it, both were very courteous and even insisted to stay on the phone until the whole process is completed althogh it was not needed.
Click to expand...
Click to collapse
Hmm perhaps I will give that a try. Honestly, I am okay with waiting for the update but the real issue is how long will I have to wait? A few days is fine but weeks....that isn't worth it. When a get a few more free moments I will try again. Hopefully this time I can get someone to push it out to me. I did get to advanced tech support and the guys were super courteous; they just insisted on me waiting.
Thanks for the help!
I finally got a tech to push the update after convincing him to do a google search for H95011z. Update started and then failed, when it booted the notification was that it failed because root detection was triggered. This is after I used the tool to bring my phone back to stock and downloading a root checker app that showed I do not have it. Sigh, back to square one.
khlavkalash said:
Hi, I just wanted to give everyone some information to updating to 5.1.1 as many of you are probably buying these due to the recent sales. If you don't want to root but wanted the 5.1.1 update through AT&T, here is the guide. You could also try rolling the date method but it did not work for me. I actually bought a bunch of these phones for friends and family, and I've updated five of them to 5.1.1 through AT&T OTA update, and this method is very time efficient
Side note: if you have more than one G Flex2 that you are looking to update, you can update them all using just one sim and swapping them between phones.
Before you begin, do a factory reset under settings if you've already pressed software update and tried rolling the date a few times to get the update. Afterward, do not press software update until you are sure that the AT&T person has pushed the update.
Here are my steps (probably takes around 30 minutes):
1. Register for the gophone plan with the AT&T sim card and put the minimum $10 credit into the plan. For the IMEI, put all zeroes in. This will allow you to select the $2 monthly plan, which you ultimately won't be selecting but instead will select the $1 100mb daily package after your account and sim have been activated.
2. Turn the phone on with your newly activated gophone sim. TURN ON WIFI and keep it on WIFI until your update is downloaded, installed, and finished.
3. Directly call the gophone support line: 800.901.9878, and voice navigate your way to technical support (it's an automated system).
4. When the person picks up on customer service, ask them to put you through to advanced technical support, and if they ask what the call is for, tell them that you were disconnected while talking with an advanced technical support line as this will get you where you need to faster.
5. Ask the person on advanced technical support to push an update to your phone, and tell them that you've tried manually updating through the software update on your phone under settings numerous times. If they insist that they cannot push updates and you have to do it yourself on your phone, tell them that your friend has a G Flex2 with a gophone plan, and he/she was able to get the update pushed with a call to advanced technical support. If you think that the support person is being stubborn and not even attempting to try it, just hang up and try again.
6. Help the support person find the update that you are looking for by telling them the update is called H95011x. DO NOT get the H95011z beforehand, as it will not help you. Ask explicitly for the H95011x update. You can also read some more information from this page, which is the link to the page with the update information (edit: cannot post the link since I'm a newbie... Alternatively, you can find the software info page it if you type H95011x on google and look for the link to the site att.com)
7. Keep asking them to push update from their side, and you will know that they've pushed it when you go to the software update under settings on your phone and it says something different now. Instead of "look for update software" or something similar, it will now say, "continue with software update". When you press it, a notification will appear, saying "communication in progress". Tap on the button a few times to make sure that it keeps saying "communication in progress".
8. When you see "communication in progress", just leave the phone alone for the next hour or two, as the phone is downloading the update file without showing you any sort of progress bar. Keep the phone connected to wifi.
9. Come back and a notification will prompt you to install update and the phone will restart.
Hope this helps! I know that getting the AT&T OTA update can be a pain and I wished that I had some guide to follow when I was first trying to get the update.
Click to expand...
Click to collapse
Please add a note to unroot/not be rooted before starting this process. If the phone is rooted it will not update from the OTA download
Also note that the system restore might not strip all artifacts from rooting.
mtweisenbarger777 said:
Hmm perhaps I will give that a try. Honestly, I am okay with waiting for the update but the real issue is how long will I have to wait? A few days is fine but weeks....that isn't worth it. When a get a few more free moments I will try again. Hopefully this time I can get someone to push it out to me. I did get to advanced tech support and the guys were super courteous; they just insisted on me waiting.
Thanks for the help!
Click to expand...
Click to collapse
FYI I posted this in another thread. It doesn't help you get to 5.1.1 but it might help you go from x variant to z.
Finally got a tech to do the push but the push failed because it detected ROOT even though I had done the system restore along with verified with root checker saying no root installed.
At that point I gave up because my only option was a factory flash. On a whim I decided to run the backup/restore tool with the 11z .img file knowing I had nothing to lose. From what I can tell so far, it worked fine and I'm now running 11z. I ran the stagefright detector and now my device only shows one vulnerability instead of several.
I will now start tearing it apart with root and etc, if it craps out I'll let everyone know.
thepktrckt said:
FYI I posted this in another thread. It doesn't help you get to 5.1.1 but it might help you go from x variant to z.
Finally got a tech to do the push but the push failed because it detected ROOT even though I had done the system restore along with verified with root checker saying no root installed.
At that point I gave up because my only option was a factory flash. On a whim I decided to run the backup/restore tool with the 11z .img file knowing I had nothing to lose. From what I can tell so far, it worked fine and I'm now running 11z. I ran the stagefright detector and now my device only shows one vulnerability instead of several.
I will now start tearing it apart with root and etc, if it craps out I'll let everyone know.
Click to expand...
Click to collapse
I finally decided that waiting for ATT to push out an update that likely wasn't going to come anytime soon wasn't worth it and flashed the H950PR rom. It was super simple, very quick and went through without a hitch. It runs WAY faster than the 5.0.1 rom from ATT and no bloatware....gotta love that. The only thing that doesn't work is the LG Smart World app cause it detects me being in another country (even though I'm in the US) but there is a web interface that works just the same so no big deal. I have fully working LTE and my battery life is superb.
Thanks for all your help and your in depth guide. I (and other I'm sure) very much appreciate your efforts.
Congrats! I am jealous, I had updated my phone to 5.1.1 before the PR option was discovered.
thepktrckt said:
Congrats! I am jealous, I had updated my phone to 5.1.1 before the PR option was discovered.
Click to expand...
Click to collapse
Ah yeah that is a bummer. I've read that people trying to go from the ATT to the PR version have bricked their phone. Oh well, here's hoping for Android 6 soon!!
thepktrckt said:
Congrats! I am jealous, I had updated my phone to 5.1.1 before the PR option was discovered.
Click to expand...
Click to collapse
So what exactly is better in PR version versus ATT OTA with all ATT bloatware disabled?
Cuant said:
So what exactly is better in PR version versus ATT OTA with all ATT bloatware disabled?
Click to expand...
Click to collapse
Well since I never had the ATT one, I cannot say exactly. But judging from the 5.0.1 that the phone came with, it doesn't get nearly as hot, the battery life is quite a bit better (used to get about 3-4 hours of SOT, now its 5-6), standby battery is CRAZY good, its runs generally faster, plus the update came straight from LG so when they release another update it will come straight from them making it easy to update. The same update method should work. The only thing I truly miss is the Glance from the lock screen. It still works, but it used to have a lit background image; now it doesn't have that. Its just the normal material color background. Nothing huge, just a very very minor cosmetic thing.
mtweisenbarger777 said:
Well since I never had the ATT one, I cannot say exactly. But judging from the 5.0.1 that the phone came with, it doesn't get nearly as hot, the battery life is quite a bit better (used to get about 3-4 hours of SOT, now its 5-6), standby battery is CRAZY good, its runs generally faster, plus the update came straight from LG so when they release another update it will come straight from them making it easy to update. The same update method should work. The only thing I truly miss is the Glance from the lock screen. It still works, but it used to have a lit background image; now it doesn't have that. Its just the normal material color background. Nothing huge, just a very very minor cosmetic thing.
Click to expand...
Click to collapse
ATT OTA 5.1.1 does the same.
On the other note, I do not understand how are you planning to get update directly from LG. My understanding is that you will have to wait for that small PR cell company to release another update and somebody to come up with a way to apply it. I have more faith in ATT, then into a small PR cell company in regard to supporting this phone with future updates

Unlocked S7 (SM-G930U) on T-Mo, How To Stop OTA Update Nag Notifications?

Hi. I purchased a new unlocked Galaxy S7 in July (SM-G930-U) not from T-mobile, but my carrier is T-Mobile. A few days ago, I got a notification to do a software update and almost tapped ok, but stopped the download and did some quick research to see if it was a T-Mobile update, or a Samsung update.
It turns out is a T-Mobile update, of course. I DO NOT WANT THEIR SYSTEM SOFTWARE on my unbranded, bloatware-free, and feature unrestricted phone.
But, there is no option for "No Thanks" to refuse the update, just "Later." And the icon never leaves my notification bar, and the phrase calling to update is always on the notification panel, and lock screen as well.
From initial setup, I selected the option to download updates manually, and have never done any updates on this phone (still factory). Is there any way I can stop this from occurring at all? Or does T-Mobile have me on perpetual rage inducing roller coaster? I do not want have to see this every day, and hopefully ever after if there is a way to stop this, as I do not plan to ever do updates via T-Mobile.
Thanks to anyone who has any suggestions or solutions!
athenalong said:
Hi. I purchased a new unlocked Galaxy S7 in July (SM-G930-U) not from T-mobile, but my carrier is T-Mobile. A few days ago, I got a notification to do a software update and almost tapped ok, but stopped the download and did some quick research to see if it was a T-Mobile update, or a Samsung update.
It turns out is a T-Mobile update, of course. I DO NOT WANT THEIR SYSTEM SOFTWARE on my unbranded, bloatware-free, and feature unrestricted phone.
But, there is no option for "No Thanks" to refuse the update, just "Later." And the icon never leaves my notification bar, and the phrase calling to update is always on the notification panel, and lock screen as well.
From initial setup, I selected the option to download updates manually, and have never done any updates on this phone (still factory). Is there any way I can stop this from occurring at all? Or does T-Mobile have me on perpetual rage inducing roller coaster? I do not want have to see this every day, and hopefully ever after if there is a way to stop this, as I do not plan to ever do updates via T-Mobile.
Thanks to anyone who has any suggestions or solutions!
Click to expand...
Click to collapse
Im assuming your not rooted. You can try downloading an app from the playstore like Package Disabler and freeze the software update apks. I beleive that specific app is discontinued but there are others specifically designed for Samsung. You can Google which ones to freeze but if you scroll through the app list it should be self explanatory according to the package name.
sshafranko said:
Im assuming your not rooted. You can try downloading an app from the playstore like Package Disabler and freeze the software update apks. I beleive that specific app is discontinued but there are others specifically designed for Samsung. You can Google which ones to freeze but if you scroll through the app list it should be self explanatory according to the package name.
Click to expand...
Click to collapse
First, thank you =]
Yes, you are correct, I have not rooted this one (only rooted my first Galaxy S a lonnnng time ago). I just got it (and paid full price for it =/ ) and I am not versed well enough in rooting to delve into that arena after only having it for 7 weeks =].
When I rooted the S, I used a one-click rooting program that I can't even remember. I also imagine that rooting now take more care and precision, correct?
Once again, I appreciate your response! Thanks!
athenalong said:
First, thank you =]
Yes, you are correct, I have not rooted this one (only rooted my first Galaxy S a lonnnng time ago). I just got it (and paid full price for it =/ ) and I am not versed well enough in rooting to delve into that arena after only having it for 7 weeks =].
When I rooted the S, I used a one-click rooting program that I can't even remember. I also imagine that rooting now take more care and precision, correct?
Once again, I appreciate your response! Thanks!
Click to expand...
Click to collapse
Yea rooting absolutely got a bit more complicated over the years especially with Samsung phones. Depending on your model Snapdragon or exynos it probably isnt worth the trouble at this moment anyway. Hope you achieve your goal with the update notification. If u need any more help let me know.
athenalong said:
Hi. I purchased a new unlocked Galaxy S7 in July (SM-G930-U) not from T-mobile, but my carrier is T-Mobile. A few days ago, I got a notification to do a software update and almost tapped ok, but stopped the download and did some quick research to see if it was a T-Mobile update, or a Samsung update.
It turns out is a T-Mobile update, of course. I DO NOT WANT THEIR SYSTEM SOFTWARE on my unbranded, bloatware-free, and feature unrestricted phone.
But, there is no option for "No Thanks" to refuse the update, just "Later." And the icon never leaves my notification bar, and the phrase calling to update is always on the notification panel, and lock screen as well.
From initial setup, I selected the option to download updates manually, and have never done any updates on this phone (still factory). Is there any way I can stop this from occurring at all? Or does T-Mobile have me on perpetual rage inducing roller coaster? I do not want have to see this every day, and hopefully ever after if there is a way to stop this, as I do not plan to ever do updates via T-Mobile.
Thanks to anyone who has any suggestions or solutions!
Click to expand...
Click to collapse
Hello,
I'm new to Samsung, but have had android for some time. With most phones the update is not only carrier specific but also model specific. Are you sure the update that you are being alerted to is a T-Mobile update. If I was to get an AT&T S7, unlock it and put in a T-Mobile sim to use on T-Mobile's network. Any updates that come to the phone will still be for the AT&T model since the CID and maybe the MID are different then a T-Mobile S7. I would assume that the unlocked G-930U would also have a different CID and MID. Again this is my first Samsung, but I hope this info helps.
Rsotbiemrptson
Sent from my SM-G930T using XDA-Developers mobile app
sshafranko said:
Yea rooting absolutely got a bit more complicated over the years especially with Samsung phones. Depending on your model Snapdragon or exynos it probably isnt worth the trouble at this moment anyway. Hope you achieve your goal with the update notification. If u need any more help let me know.
Click to expand...
Click to collapse
I really do appreciate your responding to me. I will do as you suggested and look in the Play Store for some apps.
Once again, THANK YOU for all of your help, and have a great day =]
Rsotbiemrptson said:
Hello,
I'm new to Samsung, but have had android for some time. With most phones the update is not only carrier specific but also model specific. Are you sure the update that you are being alerted to is a T-Mobile update. If I was to get an AT&T S7, unlock it and put in a T-Mobile sim to use on T-Mobile's network. Any updates that come to the phone will still be for the AT&T model since the CID and maybe the MID are different then a T-Mobile S7. I would assume that the unlocked G-930U would also have a different CID and MID. Again this is my first Samsung, but I hope this info helps.
Rsotbiemrptson
Click to expand...
Click to collapse
Hello! Thanks for your response.
It most definitely is a T-Mobile update... Though I will not permit their update to install, I will try to do some research based on what you mentioned and see what I can find out.
Thank you, and have a great day =]
athenalong, did you download the T-Mo update, or find a way to block it? I also have an S7 SM-G930U and want to switch to T-Mobile from AT&T today.

Unlocked US LG V20 Updated At Long Last, What's in the OTA?

I couldn't find anything anywhere online about this OTA that I got yesterday on my US996, no record of it ever existing. So I asked LG about it and this was their response. I haven't applied the update yet, but will update this post if I notice anything other than what LG stated. I will hold off for a while on installing it so if enough people want me to capture and share the OTA then I will.
https://www.youtube.com/watch?v=KsD3pGv5cv8
From what I see all I've noticed is the Nov 6 security patch which means blueborne and krack are fixed among other exploits, ARB is still 0 so can be rolled back if wanted for some reason. Cool that it adds rcs support, not that my carrier has support anyway
was there a point for a video? simple screenshot of the conversation would have sufficed
updated, and i can't use my sim card anymore, the phone detected sim card but no signal at all, got some extra buttons in dailer.
ttnduy said:
updated, and i can't use my sim card anymore, the phone detected sim card but no signal at all, got some extra buttons in dailer.
Click to expand...
Click to collapse
As I mentioned in another thread, after I installed the update, it listed "unknown version" for baseband and wouldn't connect to Verizon for a few minutes. Then the baseband version showed correctly and it connected.
Since baseband is a wholly separate CPU and OS, it's not clear what it was updating in the background, but it fixed itself eventually.
alexandero11 said:
I couldn't find anything anywhere online about this OTA that I got yesterday on my US996, no record of it ever existing. So I asked LG about it and this was their response. I haven't applied the update yet, but will update this post if I notice anything other than what LG stated. I will hold off for a while on installing it so if enough people want me to capture and share the OTA then I will.
https://www.youtube.com/watch?v=KsD3pGv5cv8
Click to expand...
Click to collapse
Obviously LG thinks that we don't need to know the details, just that LG has improved the usability and functionality of the phone, that's all we need to know. /s
From what I can tell, it's the same build of android, NRD90M, as before the update. So probably only has google supplied security patches.
As long as LG gives us US996 Unlocked users an Oreo update early next year, I'm OK with them not doing much with the original 7.0 firmware... but definitely security updates more than once per year would have been nice.
The "slower than" or "completely missing" compared to major carriers updates up until this one, has definitely been a disappointment since the factory unlocked version of the phone should be the easiest to get updates pushed out for.

Categories

Resources