Database Info

Anybody In The US Heard Anything Yet?

My pre-order from Samsung still shows preparing for shipment (as it has since Nov 6th when I ordered)
BestBuy still shows "Pre-Order"
Amazon shows "Temporarily Out of Stock"
Anybody actually gotten a tracking number or seen it in a store?

My order was confirmed this morning [LTE version from T-Mobile.] I'm expecting a tracking number before the end of the day.

My local best buy had 3 in stock. I've been trying to preorder through them for a week. Went this morning and just picked it up.
Sent from my SM-G935T using XDA-Developers mobile app

Macys
Ordered mine from Macy's on 11-06 and it says backordered until 12-12...

dkb218 said:
My order was confirmed this morning [LTE version from T-Mobile.] I'm expecting a tracking number before the end of the day.
Click to expand...
Click to collapse
I hope they send your tracking number, but the way things seem to be going, I wouldn't get my hopes too high. I was expecting to wake up with a tracking number from Samsung, didn't happen...
mobeast17 said:
My local best buy had 3 in stock. I've been trying to preorder through them for a week. Went this morning and just picked it up.
Click to expand...
Click to collapse
That's awesome. Just checked my local Best Buys, nothing here.

Nothing at my Bestbuy

Just picked mine up at my local Best Buy in Arlington, TX. There were still 2 left in the box when I left!

They had 5 in stock in the Woodlands, TX this morning when I picked mine up. Online they did not show anything so it would be best to just swing by.

Amazon telling me Tuesday 11/22 delivery

Just called Samsung. She said they were "processing" my pre-order today and I'd have it by next Wednesday at the latest.

if i cant get one today ill wait till the 20th and get it from samsung.com for $299 free ship and no tax

I just canceled my online order and picked one up from the AT&T store by my work

Cancelled my Macy's preorder. Called customer service and they said expected ship date was 12-12. I'm gonna go out on a limb and say Verizon might have it before those guys. Plus, that was the wifi/bt only version....

Just picked up the only one available at the corporate store downtown Dallas AT&T. They only received one unit. I was there when the doors opened. Love it.

Ordered on Nov. 4th, just received tracking number

mozartwon said:
Ordered on Nov. 4th, just received tracking number
Click to expand...
Click to collapse
Who did you order it from?

I ordered mine from AT&T and is supposed to ship on 18th (today) , but still says "preparing to ship"

Just received a reply to the email I sent to Samsung on Monday.
It says:
"Hello,
I do see thatyour order is currently pending to be filled once it comes in stock on11/22/2016. Shipping status is early December, also I do see that you purchased the Gear S3 frontier directly from Samsung.com.We at Samsung appreciate your business, Have a great day!
Thank you,
Sayra|Samsung Ecommerce|855.726.8721|"
My reply wasn't very nice. Shipping status early December? When people are picking them up in stores now? And the highly publicized release date of the 18th.
After the Note fiasco, you'd think they would have been better prepared for upcoming releases of whatever device it may be.

Just picked up mine from at&t. They only had one and only the supply person new they had it. Just hooked it up to my lg v20. Everything seems to work as advertised. I do use the at&t service called numbersync so it does receive calls and texts from my lg v20's phone number.
Sent from my LG-H910 using Tapatalk

fatboypup said:
if i cant get one today ill wait till the 20th and get it from samsung.com for $299 free ship and no tax
Click to expand...
Click to collapse
My local BB price matched the Samsung.com black Friday deal

Canadian Orders?

Has anyone from Canada gotten a confirmation on shipping yet? I got an email last week saying my order was changed from delivery on the 18th to the 23rd. Anyone else get anything different?

I also have the new delivery date of the 23rd. I think the 18th was only speculation. The date changed once Samsung came out with it's official release dates and Canada wasn't on the list for the initial release.

Sword Fish said:
Has anyone from Canada gotten a confirmation on shipping yet? I got an email last week saying my order was changed from delivery on the 18th to the 23rd. Anyone else get anything different?
Click to expand...
Click to collapse
23rd by Purolator here.
Sent from my Blackberry Bold

Mine also says 23rd...I'm not happy it got delayed

orlans21 said:
Mine also says 23rd...I'm not happy it got delayed
Click to expand...
Click to collapse
Sounds like all us North American people are in the same boat. Samsung told me they would be back in stock on the 22nd and I'd have mine early December (pre-ordered early morning Nov 6th direct from Samsung).
I'm hoping they actually ship them on the 22nd, then I might have a chance of getting it before the holiday. If not, it will be early December probably.
Can't believe how Samsung dropped the ball on this one. After the Note 7 deal, you'd think they would be doing whatever possible to make people happy.
Getting my new toys early make me very happy... lol

Brava27 said:
23rd by Purolator here.
Sent from my Blackberry Bold
Click to expand...
Click to collapse
Ya, my card was billed over night and I now have a shipping ID but I can't see how it is being shipped. Status still says In Progress??

Sword Fish said:
Ya, my card was billed over night and I now have a shipping ID but I can't see how it is being shipped. Status still says In Progress??
Click to expand...
Click to collapse
That's because it's Saturday.
Sent from my Blackberry Bold

Just wondering if AT&T version with LTE would work on Rogers in Canada? Any thoughts...

greatg said:
Just wondering if AT&T version with LTE would work on Rogers in Canada? Any thoughts...
Click to expand...
Click to collapse
The watch would have the ability to connect to Rogers network as it uses the same frequency bands as AT&T however you could never activate it on the Rogers network with a Rogers contract because Rogers doesn't have the ability to activate an e-sim device.

Anyone actually get shipping confirmation from BestBuy Canada? They can't seem to show me my order this morning (get and error on the web page) so I can't tell if it has shipped or not.

Sword Fish said:
Anyone actually get shipping confirmation from BestBuy Canada? They can't seem to show me my order this morning (get and error on the web page) so I can't tell if it has shipped or not.
Click to expand...
Click to collapse
It showed error for hours and now it's back to in progress. Wednesday it should be out for delivery, hopefully.
We'll see.

Brava27 said:
It showed error for hours and now it's back to in progress. Wednesday it should be out for delivery, hopefully.
We'll see.
Click to expand...
Click to collapse
Thanks, mine still says in Progress. I would have thought they would send them out for a Wednesday delivery. I have a shipping ID but I think that is an internal number only. Let me know if you get a status change. I didn't get any emails telling me they had billed my card so not expecting one telling me they shipped it.
Swordfish

I just got a Purolator shipping notice for mine. Shipped today! Hopefully come in tomorrow.

Sword Fish said:
I just got a Purolator shipping notice for mine. Shipped today! Hopefully come in tomorrow.
Click to expand...
Click to collapse
Whaa that's awesome. I guess I should be notified soon.
Sent from my Blackberry Bold

When did you order yours? I'm in Calgary too and ordered mine on Oct 18th and it's still "in progress"

VVFilms said:
When did you order yours? I'm in Calgary too and ordered mine on Oct 18th and it's still "in progress"
Click to expand...
Click to collapse
I originally ordered on the 17th and forgot to add the 10% discount so I cancelled and reordered on the 18th. My Purolator tracking shows it is in Calgary today but I doubt they will deliver because it is too late. My status shows Fulfillment Completed. I got an email yesterday that said it was shipped and included the tracking number.
Nov 22, 2016 14:25 Calgary, AB Arrived at sort facility
Nov 21, 2016 20:49 Vancouver, BC Departed sort facility
Nov 21, 2016 20:22 Vancouver, BC Arrived at sort facility
Nov 21, 2016 20:18 Vancouver, BC Picked up by Purolator

Ok, this is very strange. I have a confirmation from Purolator that my watch is in Calgary and will be delivered tomorrow. My status shows completed, and now I just got an email from Best Buy that is apologizing for the delay and says I would not receive it until after the 25th??
< From Best Buy>
We strive to delight you by ensuring that if you've pre-ordered a product with us, you will have that product in your hands by the release date. From time to time we are unable to meet our goal due to unforeseen challenges.
Unfortunately, we are currently experiencing such a challenge and you have experienced a delay in receiving your Samsung Gear S3 Frontier Smartwatch with Heart Rate Monitor . We expect this to leave our warehouse no later than November 25.
<end>
Anyone else get this email?

I just got an email from Best Buy delaying my order to Friday the 25th. I guess I will live vicariously through you guys for a wee bit longer.

Have they billed your credit card yet? Mine was billed last Friday.

Sword Fish said:
Have they billed your credit card yet? Mine was billed last Friday.
Click to expand...
Click to collapse
Sword Fish said:
Ok, this is very strange. I have a confirmation from Purolator that my watch is in Calgary and will be delivered tomorrow. My status shows completed, and now I just got an email from Best Buy that is apologizing for the delay and says I would not receive it until after the 25th??
< From Best Buy>
We strive to delight you by ensuring that if you've pre-ordered a product with us, you will have that product in your hands by the release date. From time to time we are unable to meet our goal due to unforeseen challenges.
Unfortunately, we are currently experiencing such a challenge and you have experienced a delay in receiving your Samsung Gear S3 Frontier Smartwatch with Heart Rate Monitor . We expect this to leave our warehouse no later than November 25.
<end>
Anyone else get this email?
Click to expand...
Click to collapse
DVSBstrd said:
I just got an email from Best Buy delaying my order to Friday the 25th. I guess I will live vicariously through you guys for a wee bit longer.
Click to expand...
Click to collapse
Same here goddammit. It better be delivered this week [emoji35] [emoji35] [emoji35] [emoji35]
Sent from my Blackberry Bold

Verizon S9+

Anyone else preorder from Verizon? Anyone have any idea when they're shipping? Mine says on the 16th, which would be way later than every other carrier. Sucks because my HTC 10 is dying and I need a new phone pretty quick, being attached to a charger all the time blows.

Update: cc ran on Friday and got tracking Saturday. FedEx overnight showing delivery tomorrow Monday.
I pre ordered on the 2nd was told by the rep that if I signed up for the Verizon up program that the phone would ship earlier. I checked the status today and it has a 3/12 ship by date.
Sent from my [device_name] using XDA-Developers Legacy app

https://www.dropbox.com/s/tg7ae2lrv8aewjk/received_10213517310901810.jpeg?dl=0
Delivery on Monday.

I did receive Friday (08/03), pre-order on 26/02
Verizon Ireland

Preordered both my Verizon s9+ and s9 from Best Buy on 3/2. They took the money Friday but the order still shows processing with an estimated delivery date of 3/16... No updates yet...

Mine says it shipped today and FedEx says it was actually picked up as well, expected delivery Wednesday

Mine shipped Friday, FedEx has Monday delivery before 5.

vperriceli said:
Preordered both my Verizon s9+ and s9 from Best Buy on 3/2. They took the money Friday but the order still shows processing with an estimated delivery date of 3/16... No updates yet...
Click to expand...
Click to collapse
Best Buy will be Friday the 16th for any orders. Just a FYI from what I've been seeing. Unless your store breaks corporate policy and will allow you to get them early.

Deathman20 said:
Best Buy will be Friday the 16th for any orders. Just a FYI from what I've been seeing. Unless your store breaks corporate policy and will allow you to get them early.
Click to expand...
Click to collapse
Even if I selected ship to my house???

Deathman20 said:
Best Buy will be Friday the 16th for any orders. Just a FYI from what I've been seeing. Unless your store breaks corporate policy and will allow you to get them early.
Click to expand...
Click to collapse
I reserved the past two galaxies (s7 and s8) from best buy and all received them exactly 4 days early. and that was store pickup also. so crossing my fingers it will be the same for the s9+

vperriceli said:
Even if I selected ship to my house???
Click to expand...
Click to collapse
Least the stores I've been too that's what has been told to me. Maybe the peeps at my place are little more... strict with the timelines.
With shipping might get a day or so earlier but sadly I wouldn't expect unless you get a confirmation 1-2 days out.
dluxx06 said:
I reserved the past two galaxies (s7 and s8) from best buy and all received them exactly 4 days early. and that was store pickup also. so crossing my fingers it will be the same for the s9+
Click to expand...
Click to collapse
That's what I've heard so was expecting that myself when I did the pre-order then found out after the main crazy calmed down that Friday would be the day :/ I mean great, least I'll have it for the weekend, sucks because was expecting it hopefully as early as tomorrow (Wednesday). So eager since I should of never given up my "personal mobile" 4-5 years ago (forgot which) and eager to get it back, let alone be back on android.
Don't get me wrong I want it earlier and hope it does and Best Buy isn't being a stickler for the street date of the 16th. I'd do it early so there isn't a potentially larger then necessary crowd trying to get their phones all on the same day (walkin's vs pre-orders) , but hey I'm just a customer and what would I know about logistics.

Best buy just charged me. So hopefully that means they got stock and will be releasing them soon.

Haohmaru said:
Mine says it shipped today and FedEx says it was actually picked up as well, expected delivery Wednesday
Click to expand...
Click to collapse
Mine, too. Shipped late Sunday (shipping label), picked up Monday, due tomorrow (Wednesday 14th). Verizon S9+ in Idaho, USA. Can't wait!

When should i expect it to arrive?

I know it sounds like im impatient but im just curious. When should i expect the phone to arrive after it has shipped on the 21st? (im in canada)

Mine says to expect delivery by the 23rd. Did you buy from Samsung or your carrier?

Mine says the 23rd (in the States) as well and am hoping that's for the delivered date and not the delivery date. But would be thrilled to have it a couple days early! I keep checking my order every day. Yes, I know, it's bad.

Mine has moved from in process to preparing to ship with At&t USA. I think At&t customers will receive them Wednesday or Thursday.

Semantics said:
Mine says to expect delivery by the 23rd. Did you buy from Samsung or your carrier?
Click to expand...
Click to collapse
I pre ordered mine from the samsung website itself, and it hasnt give me a delivery date, only the date for when it will be shipped

Date
zedwards said:
Mine says the 23rd (in the States) as well and am hoping that's for the delivered date and not the delivery date. But would be thrilled to have it a couple days early! I keep checking my order every day. Yes, I know, it's bad.
Click to expand...
Click to collapse
where does it tell you the delivery date?

JamesYoutt said:
I know it sounds like im impatient but im just curious. When should i expect the phone to arrive after it has shipped on the 21st? (im in canada)
Click to expand...
Click to collapse
For 10+ I got it the next day in Canada, so perhaps you will get the 22nd.

shollywood said:
For 10+ I got it the next day in Canada, so perhaps you will get the 22nd.
Click to expand...
Click to collapse
My order on the samsung website still says that its status is "processing" shouldnt that have changed by now? (ordered on the 13th)

JamesYoutt said:
I know it sounds like im impatient but im just curious. When should i expect the phone to arrive after it has shipped on the 21st? (im in canada)
Click to expand...
Click to collapse
As I remember correctly, my Galaxy s10e release date was March 8th and Samsung promised delivery by 8th. The phone arrived on the 6th and was shipped on 4th. Hope this time is the same and Samsung will ship it on the 19th, so I could get it by 21st

Well have fedex package picked up from samsung cordova tn for tuesday delivery
10+ att aura

Attached screenshot

iraqgsm said:
Attached screenshot
Click to expand...
Click to collapse
what app is that?

Fedex app

The Korean carriers have been giving them out early, I've had mine since last Tuesday. But I can't activate the simcard into the 20th.

iraqgsm said:
Well have fedex package picked up from samsung cordova tn for tuesday delivery
10+ att aura
Click to expand...
Click to collapse
That's awesome! Make sure you give us a full review.

JamesYoutt said:
My order on the samsung website still says that its status is "processing" shouldnt that have changed by now? (ordered on the 13th)
Click to expand...
Click to collapse
Process the day before they ship it out, at least thats what they did for S10+

My 10+ unlocked Aura 256G shipped today Aug 19 and FedEx shows they'll deliver Aug 21. That is two days earlier than the Samsung date in the order status. Dallas, TX area.

Mine will be here on Wednesday, shipped on the 17th.

My phone itself hasn't shipped yet, so I'm assuming that it ships tomorrow and gets here Friday.

ggrant3876 said:
Mine will be here on Wednesday, shipped on the 17th.
Click to expand...
Click to collapse
Not sure where you're looking, but yours says the 23rd, which is Friday.......

Any Canadians buy from the Google Store and receive it yet?

I ordered my 4 XL the moment they went up on the store on the 15th. Credit card was charged immediately. Got an email on the 21st that my phone was "dispatched" and it said it was expected to arrive by the 24th. This lines up with Canada Post's Expedited Parcel delivery standard.
However, even as of the evening of the 24th, the tracking information shows that Canada Post hasn't even received the phone from Google yet. If I knew it was going to be this slow, I would have just waited until the 24th and walked into any store and bought it there instead. Lesson learned.
Anyone else in the same situation? Or did anybody in Canada get theirs from the Google Store already?

Sevael said:
I ordered my 4 XL the moment they went up on the store on the 15th. Credit card was charged immediately. Got an email on the 21st that my phone was "dispatched" and it said it was expected to arrive by the 24th. This lines up with Canada Post's Expedited Parcel delivery standard.
However, even as of the evening of the 24th, the tracking information shows that Canada Post hasn't even received the phone from Google yet. If I knew it was going to be this slow, I would have just waited until the 24th and walked into any store and bought it there instead. Lesson learned.
Anyone else in the same situation? Or did anybody in Canada get theirs from the Google Store already?
Click to expand...
Click to collapse
I'm getting mine tomorrow (Fri Oct 25) ordered on the 23rd. Got the white XL 64 gig. You'll probably get it tomorrow. There have been times where they don't for some reason scan the packages. Happened to me when I got my Pixel 2 XL.

I'm Canadian (New Brunswick) and ordered right after announcement from Google. Received mine today via Canada Post. Ordered the black 4 XL.

Ordered on the 15 was dispatched on the 22 says it will be delivered on the 25 -28 Edmonton Alberta. From the Google the store..

Ordered on the 15th. DIspatched on the 21st and received on the 22nd. Montreal

Hola
Ordered on the 15th. Delivered on the 22nd. Sadly I'm in the US for work so I will not be able use it until this weekend.
Sent from my MI 9 using Tapatalk

Thanks for the replies, everyone!
I had my order completed and my credit card charged literally 30 seconds after the Pixel 4/XL went up for sale, yet people who ordered later already have theirs. I guess the moral of the story is that the Google Store has no consistency.
Did the phone ship via Canada Post for everyone? Perhaps they used different couriers for different regions. I would have been willing to pay for expedited shipping but there was no such option. It's strange since people ordering from the US Google Store had expediting shipping options.

I got mine today. Bought it on the pre-order and it arrived today via Canada Post.
I'm in Vancouver BC.

IS bootloader unlocked?

Had mine since the 22nd

I pre-ordered the same day of the event and received mine on Tuesday. In Ontario.

Sevael said:
I ordered my 4 XL the moment they went up on the store on the 15th. Credit card was charged immediately. Got an email on the 21st that my phone was "dispatched" and it said it was expected to arrive by the 24th. This lines up with Canada Post's Expedited Parcel delivery standard.
However, even as of the evening of the 24th, the tracking information shows that Canada Post hasn't even received the phone from Google yet. If I knew it was going to be this slow, I would have just waited until the 24th and walked into any store and bought it there instead. Lesson learned.
Anyone else in the same situation? Or did anybody in Canada get theirs from the Google Store already?
Click to expand...
Click to collapse
Exact same issue here.
Shows for the 28th but Canada Post says it hasn't received the item

equlizer said:
IS bootloader unlocked?
Click to expand...
Click to collapse
yes , got mine on 23 and rooted already!

Canada Post came and went this morning, no delivery. Tracking status hasn't changed, still hasn't been picked up from the warehouse.
Clearly somebody messed up. With a purchase of this price, you would think that more care would be taken to ensure that it is shipped out on time and not left sitting in some warehouse for days or potentially weeks.
Well, I won't be buying anything from the Google Store ever again. I'm going to go pick up a 4 XL locally this morning and cancel my Google Store shipment. Based on the current level of incompetence, I imagine they will give me a lot of trouble getting my money back too.

Mine has arrived and processed at Edmonton should be here this afternoon.

RoccoN4 said:
I'm getting mine tomorrow (Fri Oct 25) ordered on the 23rd. Got the white XL 64 gig. You'll probably get it tomorrow. There have been times where they don't for some reason scan the packages. Happened to me when I got my Pixel 2 XL.
Click to expand...
Click to collapse
Mine just came in.
So far loving it.
I'm in Toronto. Should have mentioned it before.

rickysidhu_ said:
Exact same issue here.
Shows for the 28th but Canada Post says it hasn't received the item
Click to expand...
Click to collapse
Decided to contact Google chat support and the rep told me she needs to transfer me to the shipping team as it seems there is an issue with the device being sent to Canada Post.
Had me waiting nearly an hour to be transferred before I just gave up on waiting.
Leaning towards just cancelling my order and buying the phone from a local best buy or something but I really would love to have that $150 credit for pre-ordering. I also had $50 credit from before so it was helping a bit with the price.
Going to try giving them a call instead of chat and see what happens. Man this sucks, was really hoping to set this 4XL up over the weekend.

rickysidhu_ said:
Decided to contact Google chat support and the rep told me she needs to transfer me to the shipping team as it seems there is an issue with the device being sent to Canada Post.
Had me waiting nearly an hour to be transferred before I just gave up on waiting.
Leaning towards just cancelling my order and buying the phone from a local best buy or something but I really would love to have that $150 credit for pre-ordering. I also had $50 credit from before so it was helping a bit with the price.
Going to try giving them a call instead of chat and see what happens. Man this sucks, was really hoping to set this 4XL up over the weekend.
Click to expand...
Click to collapse
Isn't it sickening? There is just no excuse for that kind of incompetence, especially from such a massive company.

What version of the phone did you order? I ordered a white 128 GB XL and it arrived yesterday via Canada Post for me. I'm in Nova Scotia. I ordered mine similar to you, shortly after it was available for preorder on the 15th.
It's possible other versions of the phone (color/storage) did not ship as fast.

Sevael said:
Isn't it sickening? There is just no excuse for that kind of incompetence, especially from such a massive company.
Click to expand...
Click to collapse
Yeah definitely! Haven't had a chance to give them a call just yet but will definitely keep this thread updated with what they say.
IDroidThere4Iam said:
What version of the phone did you order? I ordered a white 128 GB XL and it arrived yesterday via Canada Post for me. I'm in Nova Scotia. I ordered mine similar to you, shortly after it was available for preorder on the 15th.
It's possible other versions of the phone (color/storage) did not ship as fast.
Click to expand...
Click to collapse
I ordered the Just Black 128GB model. Seems like it's the least popular option so I thought it'd arrive sooner than later. Definitely didn't expect for an issue like Canada Post not even receiving the phone :/