Random reboots after upgrading to Android 10 - Moto G8 Plus Questions & Answers

Hi,
Has anyone experienced random reboots or similar issues after upgrading to Android 10? I'm on retla and, since receiving the new version a couple of days ago, my phone has been rebooting randomly. Sometimes it's 5 times in a row, others only once. I know a factory reset might help, but I was hoping not to get to that instance. While on Android 9, I never experienced similar issues with this phone, and no new apps have been installed recently.
Thanks.

Hi. No reboot for me. I recommend reset.

No reboot for me x2

Thank you all for confirming this. I'll be performing a factory reset then.

my phone has been rebooting randomly too.Hard reset and factory default did not help.I wait fix from moto

My phone also reboots by itself mostly at night:crying:

For me works stable

It looks like a factory reset resolved the issue for me. It's been 2 days without reboots...

joseph_1802 said:
It looks like a factory reset resolved the issue for me. It's been 2 days without reboots...
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Not for me (((

Also happening to me. Happened in android 9 and solved on their last update before android 10. Now it's happening again, hopefully it will be solved on Motorola's next upgrade patch

Related

[Q] Rebooting constantly

I have seen a few threads posted about random reboots and v3.1. However, my wife's Transformer will go into a cycle where it will reboot, then a minute later or less will reboot again, and keep this up for a while (not sure how long exactly).
Don't know if this is related to an incompatible app/setting or something with the OS (3.1). Is there anything I can check/do to try and prevent this?
**Edit......Forgot to mention device is unrooted running stock 3.1.
I'm facing the Sleep of Death on this TF. It was there even on Stock and is there on other ROM's also. My Transformer reboots when in sleep mode
Srikar_NBK said:
I'm facing the Sleep of Death on this TF. It was there even on Stock and is there on other ROM's also. My Transformer reboots when in sleep mode
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Yep....pretty much the same problem as I'm trying to fix.
*Bump*
Sent from my PC36100 using XDA App
The workaround I posted here has worked thus far for me.
http://forum.xda-developers.com/showthread.php?t=1120185
Though I haven't tried it without root privilege
sassafras
Mine was rebooting like every 10 minutes, running 3.0.1 stock non-rooted. All I did was reset it to factory settings and the problem went away.
kovla said:
Mine was rebooting like every 10 minutes, running 3.0.1 stock non-rooted. All I did was reset it to factory settings and the problem went away.
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Why are you running 3.0.1? Upgrade to Android 3.1. It's more stable and reliable.
kovla said:
Mine was rebooting like every 10 minutes, running 3.0.1 stock non-rooted. All I did was reset it to factory settings and the problem went away.
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If I set it to factory is it going to take it back to 3.0? Or just change all the settings back?
factory reset won't rollback the firmware, it just clear all installed apps, caches and set everything to default

Random reboots after Nougat update.

Hello I have a Galaxy S7 and since the update to Android Nougat 7.0, my phone restarts randomly, it can stay an entire week without restart and it can also restart 2 days in a row. It's totally random. I have reset to the factory settings and I have reinstalled only the most important applications (facebook messenger, viber, yahoo mail) but unfortunately about ten days after reset, the problem has reappeared. What could be the cause of this problem? For info, the firmware version installed on my phone is: G930FXXU1DQBO. Also, I saw on SamMobile that the countries that received the update later, had a new version. Could the problem come from that? Is this a bug in the firmware installed on my Galaxy S7. Thank you in advance for your help.
Have the same problem, I'm on G935FXXU1DQB1.
Sent from my SM-G935F using Tapatalk
Vichenec said:
Have the same problem, I'm on G935FXXU1DQB1.
Sent from my SM-G935F using Tapatalk
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Thanks for your reply Do you reset your phone too? And what is the average frequency of restarts?
Didn't do anything as it doesn't bother me that much.
Sent from my SM-G935F using Tapatalk
Vichenec said:
Didn't do anything as it doesn't bother me that much.
Sent from my SM-G935F using Tapatalk
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It is still binding Once I had this problem while I was on call!
I have a thread about this, it was unusual for me too, theese random reboots.
After the third reinstall, (first one everyday rebooting, second one reinstall marshmallow, upgrade to nougat, happened the same reboots, I made again a factory reset and now no reboots and way better battery life) everything is ok for now.
hekermeker said:
I have a thread about this, it was unusual for me too, theese random reboots.
After the third reinstall, (first one everyday rebooting, second one reinstall marshmallow, upgrade to nougat, happened the same reboots, I made again a factory reset and now no reboots and way better battery life) everything is ok for now.
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Thank you for your reply I received the update in OTA. To reinstall I have to go through Odin? I can not simply reinstall the current firmware (Nougat) via Smart Swith for PC?
I have the same issue guys even if did an hard reset after nougat update. I experienced some reboots after the update (1 March) but very often in these last days. I enabled the pin code for the sim in this way we can see if it happens when don't "monitor" the phone.
I was getting random reboots at one point due to a kernel panic (something to do with Samsung's zswap implementation). It hasn't been happening for a while though. I think they probably fixed it in newer versions. I'm on DQCF currently.
rikiko1g said:
I have the same issue guys even if did an hard reset after nougat update. I experienced some reboots after the update (1 March) but very often in these last days. I enabled the pin code for the sim in this way we can see if it happens when don't "monitor" the phone.
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I think this is a software bug. Hopefully Samsung will quickly realize and deploy a corrective update. For my part, I reported this problem by sending an error report via the application "Samsung Members".
CurtisMJ said:
I was getting random reboots at one point due to a kernel panic (something to do with Samsung's zswap implementation). It hasn't been happening for a while though. I think they probably fixed it in newer versions. I'm on DQCF currently.
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I'm on DQBO, this may be why I still have this problem. Did you directly receive Android Nougant in DQCF or was it a patch update?
GeekTN said:
I'm on DQBO, this may be why I still have this problem. Did you directly receive Android Nougant in DQCF or was it a patch update?
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Flashed full image from SamMobile and setup from scratch. I'm too impatient to wait for patches
having random freeze / reboot on a g930fd (dual sim) as well , since a few weeks
flashed several times, factory reseted several times, root or no-root ....
no solution ...
basile said:
having random freeze / reboot on a g930fd (dual sim) as well , since a few weeks
flashed several times, factory reseted several times, root or no-root ....
no solution ...
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Click to collapse
This may be a software bug. What is your firmware version?
build NRD90M G930FXXU1DQB7 is the latest rom
with the latest samsung security update
meanwhile I left root aside, as I noted a strange thing while working under twrp that being 'unable to mount' /data map
problem occurs after filling up the memory (yes a 32gb version) and making more and more apps working (under root)
so, considering the above, might it be a physical ram problem ?
reading searching the net I noticed that many people are having this problem
basile said:
build NRD90M G930FXXU1DQB7 is the latest rom
with the latest samsung security update
meanwhile I left root aside, as I noted a strange thing while working under twrp that being 'unable to mount' /data map
problem occurs after filling up the memory (yes a 32gb version) and making more and more apps working (under root)
so, considering the above, might it be a physical ram problem ?
reading searching the net I noticed that many people are having this problem
Click to expand...
Click to collapse
No, I do not think that's what caused the problem. If the problem appeared after the Andoid Nougat update, it is that it is a software bug. I have a Galaxy S7 duos (SM-G930FD) me too and my firmware version is the G930FXXU1DQBO and I also have a problem of random restarts that persists even after a factory reset. Apperently the latest firmwares do not have this problem. It is necessary to wait for the next corrective update. Otherwise, what is the frequency of the random reboots of your phone? My phone is once a week.
there is no linearity ... can happen once a day, a week or several times in one day
sometimes it completely gets stuck and I have to wait for the battery to fully discharge before being able to reboot to a working phone ...
basile said:
there is no linearity ... can happen once a day, a week or several times in one day
sometimes it completely gets stuck and I have to wait for the battery to fully discharge before being able to reboot to a working phone ...
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Have you tried restarting your phone in secure mode to see if the problem is from an application that you have installed?
Same here, I though that was Fleksy that sometimes load the phone and I had to shut it down manually (Power button + volume - for 7 sec) for a restart. Sometimes it restart itself.
Very frustrating, I'm on G930FXXU1DQB1 (German model), and when i search for update it says "up to date : DQB3 / DQA8 / DQB1."
Irritating as well !
Greg2Lu said:
Same here, I though that was Fleksy that sometimes load the phone and I had to shut it down manually (Power button + volume - for 7 sec) for a restart. Sometimes it restart itself.
Very frustrating, I'm on G930FXXU1DQB1 (German model), and when i search for update it says "up to date : DQB3 / DQA8 / DQB1."
Irritating as well !
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Click to collapse
This problem of random reboots often happens to your phone? What is the frequency of these restarts?

boot loop help

I've been using Lineageos 14.1 (and Xposed) on my Nexus 5 for yesrs and am happy with it. But in the last week I've been having crashes, usually when waking the phone from sleep. When that happens I can sometimes just reboot but other times I was faced with repeated bootloops and I've had to go into twrp recovery and "reboot system" to get back to a working phone.
To resolve the crashes and boot loops the first few times this happened, I deleted the Davlic cache and cache. The problem persists.
I updated lineageos to the latest Jan 3, 2019 even though I don't think this has anything to do with linesgeos which has worked for years, but the crashes continue.
I just don't know "how" to troubleshoot this problem beyond what I tried. What should I do to find out what is causing the phone to crash?
Any troubleshooting suggestions appreciated.
To determine if it a software issue, I suggest flashing the latest stock Google ROM. If the crashes stop, you'll know it is a custom ROM issue.
audit13 said:
To determine if it a software issue, I suggest flashing the latest stock Google ROM. If the crashes stop, you'll know it is a custom ROM issue.
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Thank you for replying . I'll try that although the problems started without my having upgraded from the same rom I've used for a long time.
Would some kind of log help?
Thanks again.
A log would certainly help the developer.
Have you posted your query in the ROM thread?
Yes and got no reply so far.

Question Random Restarts

So anyone else having random restart issues no matter what firmware you are running?
I am having this issue even after updating the firmware (yes I managed to get it updated lol didn't realize need to do it in increments rather straight to the latest).
I found a work around sort of but it requires having my hotspot on and another device connected at all times to keep the phone from restarting randomly.
Has anyone else ran into this issue and have a fix? Could it be a battery optimization setting?
Thanks
i got it when i update the rog 5 to latest version so i factory reset it then worked well
messhary said:
i got it when i update the rog 5 to latest version so i factory reset it then worked well
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Ok thank you for replying, I just finished backing up with Migrate and going to do a factory wipe and then restore all my apps. Hopefully that solves my issues.
I have the same problem for last two firmware updates, for each update I need to do a full factory reset in order to let it work again!

Question I just bought a Galaxy A22 5G, and it's having these issues.

The phone freezes and flickers
Reboots automatically at intervals for no reason at all
Did you have magisk installed?
FelipeHiroshi said:
Did you have magisk installed?
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No. This happened right after the unboxing also. The screen pixelates and then rebooted. Til now the problem is there. But it's less frequent now. Please help me fix this
Uhum very weird try the easy first,factory reset and wipe cache,if din't work you can try flash another stock firmware via odin.
FelipeHiroshi said:
Uhum very weird try the easy first,factory reset and wipe cache,if din't work you can try flash another stock firmware via odin.
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Click to collapse
I already tried factory reset for like two times. Didn't help. Lemme try to flash another firmware and see if it resolves. Thanks
I also have the reboot issue. I don't have any other issues. My phone has the official firmware, I didn't flash any custom rom.
The problem first showed up for me a few days after the November firmware update.
MeDontWorry said:
I also have the reboot issue. I don't have any other issues. My phone has the official firmware, I didn't flash any custom rom.
The problem first showed up for me a few days after the November firmware update.
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For me now all problems have subsided. I haven't encountered any problems since last week. I didn't even update. The problem just vanished. Thank goodness. Btw, keep an eye out for One UI 4 Android 12 update. It's fix most of the problems. And might bring new problems too lmao
Oh amazing!! I'm happy for you! I most certainly will, I'm looking forward to the update. The weirdness is that it only happens very occasionally! Like, in total I've encountered it less than 10 times I guess. It happened three days ago and again today (while I certainly use my phone a few hours a day).
MeDontWorry said:
Oh amazing!! I'm happy for you! I most certainly will, I'm looking forward to the update. The weirdness is that it only happens very occasionally! Like, in total I've encountered it less than 10 times I guess. It happened three days ago and again today (while I certainly use my phone a few hours a day).
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Let's hope your phone also would get better soon. It's not like a software problem or anything. I don't know what kind of sorcery this is. Samsung must have put a spell on these phones
Haha thank you! I still hope that it's a random and weird software issue, so that it can be solved in the next update lol.

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