Hi! I'd like some help.
I have a Samsung Galaxy S10e (SM-G970F).
The power button is faulty, I got it back from service yesterday, unfortunately it was not repaired because the device is rooted.
Before I handed it in for service, I was able to turn it on without the power button (download mode -> restart), but now the download mode is not available either.
And it doesn't indicate charging either, the display is completely black at all times.
Yesterday the computer recognized it as a drive, but it showed only one TWRP folder. Today, unfortunately, the computer does not even recognize it, nothing happens when the usb cable is connected.
Is it possible that the device has remained in some service mode?
Somehow I would have to reboot or get into download mode, I just don’t know how..
So now:
The display is completely dark.
It does not respond to buttons.
The power button is broken.
It does not indicate charging.
The download mode does not start.
The computer does not indicate a usb connection.
The adb doesn't see either: error '(null)' not found.
What can I do?
Probably is bricked by the shop you leave to repair, get back to them
meetlicious said:
Probably is bricked by the shop you leave to repair, get back to them
Click to expand...
Click to collapse
Thanks for the suggestion.
I can't go back to the service now, I made a complaint in writing before yesterday about this, the investigation time is 30 days.
However, I have new news about the device.
I realized that the device itself works, only the display is always dark.
I disassembled, unplugged the battery from the motherboard, and switched back to download mode and Odin recognized it.
I managed to update the software on it, the device restarted fine, only the display is completely dark.
The computer already recognizes it, I can give a command via adb, and I can hear the volume button when pressed.
The only problem is that there is no picture on the display.
I reconnected the display connector to the motherboard, but that wasn't the problem.
When the power is off, the display does not indicate that the charger is connected.
Does anyone have any idea what else I can do?
Try this command (It toggles the display on and off ):
adb shell input keyevent KEYCODE_POWER
Related
Can someone please tell me if my Sprint Galaxy S3 is soft-bricked, hard-bricked, needs a new motherboard, or just needs a new screen / digitizer? Here are the symptoms:
The battery is fully charged. I tested it in another Galaxy S3.
It stopped working right after I restored CM11 via TWRP. It died upon reboot.
The phone doesn’t turn on when the power button is held down.
The phone doesn’t vibrate when the power button is held down.
The phone doesn't make any sounds.
The phone cannot get into ODIN Download mode.
ODIN cannot detect the phone.
The phone cannot get into Recovery Mode.
The screen stays black no matter what I do.
When connected to my PC via USB cable it does the following:
• My PC will make a sound when I hold down the power button for a few seconds.
• If I take out the battery while it is connected to my PC, the red light will come on.
I have tried the following:
• Taking out the battery and holding down the power button for one minute.
• Making my own boot card by using my microSD card.
• Making my own boot card by using my USB flash drive.
• I have ordered a debricker device from eBay and I am waiting for it to arrive.
• I haven’t tried JTAG.
Gurren Lagann said:
Can someone please tell me if my Sprint Galaxy S3 is soft-bricked, hard-bricked, needs a new motherboard, or just needs a new screen / digitizer? Here are the symptoms:
The battery is fully charged. I tested it in another Galaxy S3.
It stopped working right after I restored CM11 via TWRP. It died upon reboot.
The phone doesn’t turn on when the power button is held down.
The phone doesn’t vibrate when the power button is held down.
The phone doesn't make any sounds.
The phone cannot get into ODIN Download mode.
ODIN cannot detect the phone.
The phone cannot get into Recovery Mode.
The screen stays black no matter what I do.
When connected to my PC via USB cable it does the following:
• My PC will make a sound when I hold down the power button for a few seconds.
• If I take out the battery while it is connected to my PC, the red light will come on.
I have tried the following:
• Taking out the battery and holding down the power button for one minute.
• Making my own boot card by using my microSD card.
• Making my own boot card by using my USB flash drive.
• I have ordered a debricker device from eBay and I am waiting for it to arrive.
• I haven’t tried JTAG.
Click to expand...
Click to collapse
Fairly sure from what you have told us that it is a proper device brick !
This happened to me before and it is VERY annoying expecially seen as though there is no real way out of it !
The only suggestion i would of had is to boot into the download mode but you have already tried that ! Hopefully the debricking jig will work for you !
W18WAR said:
Fairly sure from what you have told us that it is a proper device brick !
This happened to me before and it is VERY annoying expecially seen as though there is no real way out of it !
The only suggestion i would of had is to boot into the download mode but you have already tried that ! Hopefully the debricking jig will work for you !
Click to expand...
Click to collapse
Sadly, it didn't work.
The title is pretty self explanatory. Noticed when i woke up that neither the power, volume or the camera buttons work. They still clicked when pushed but no function beyond that. The phone its self still worked before i pressed the yellow reset button next to the sim card slot. when i pressed the yellow reset button the phone vibrated and turned off, never to come back on. When i plug it into a charger it still has the LED light except its off so i cant just press the power button to turn it back on. When plugged into the computer, then computer recognises that a device has been plugged in (makes the dun-duh! sound) but the phone is not recognised by either the PC companion or Sony EMMA. Same deal with pulling it into a mac. The Sony mac companion program pops up automatically , it says it does not have any device connected, despite it popping up when i plug my phone in...Ive put adb on my computer and tried adb reboot but again it does not recognise the phone while its off. Is there anything i can do to fix this phone or at least turn it back on? I've spent enough on getting this phone prepared as it is so a DIY fix would be great.any help at all would be much appreciated, thanks
I too am having issues while restarting my z3 after switching power key does not works.
It boots only when I connect it too my pc (still dead) and then press the yellow button(try the yellow button before connecting the pc too),but all the hardware keys works perfectly except the power which is just functinal.
khanjunaid said:
I too am having issues while restarting my z3 after switching power key does not works.
It boots only when I connect it too my pc (still dead) and then press the yellow button(try the yellow button before connecting the pc too),but all the hardware keys works perfectly except the power which is just functinal.
Click to expand...
Click to collapse
No luck unfortunately. When i plug it into the computer the Sony logo pops up and goes to the charging screen. When i press the yellow button just after plugging it in it just restarts and does the same thing. Thanks anyway
That's exactly what happened to my phone last time,managed to get it started after some random trials ( it started using the normal power key after removing it from pc & letting it rest for some time)
Keep me posted if u manage to solve it.
khanjunaid said:
That's exactly what happened to my phone last time,managed to get it started after some random trials ( it started using the normal power key after removing it from pc & letting it rest for some time)
Keep me posted if u manage to solve it.
Click to expand...
Click to collapse
Will do, I've gotten in contact with the sellers and they are happy to inspect the phone for warranty claims to see if I've done anything to it to trigger the breakage, so ill be sending it off tomorrow . You may not be able to answer this but i might as well ask, I got a whole screen replacement for the phone a few months ago as i had dropped it and the screen had smashed etc. The screen replacement all went well. Do you think the re sellers will know/care that the screen has been replaced? Will it impact upon my warranty claim? I don't plan on telling them I've gotten the screen replaced but I'm just worried they'll find out and say my warranty has been voided.
I replaced my phone's speaker from 3rd party,right after that I am having problem to restart the device.
I think Your warranty is probably gone.
Try to flash Ftf file,i didn't cause I don't wanna loose my root.(changing between roms help a bit)
when you open the phone and remove the battery, you can see like some flat wires. those connect all your buttons, screen, loudspeaker and other things to the motherboard. I'd say that the problem is in this flat wires if the buttons do not work. It can be changed but don't try it if you do not have some practical skill since the z3 is not really an easy phone to repair, it's all glued >.<
ps.
this is what i'm talking about, to be clear: http://www.ebay.it/itm/FLAT-FLEX-TA...008493?hash=item2c9efe04ad:g:4QkAAOSwyQtVt5MY
My tablet was in my bed and I went out. When I came back, it's in infinite loop. Other times this has already occurred and I fixed it.
So, yesterday, I tried to do this. But when I selected "Wipe Cache Partition" in boot menu, the process was taking too long and seemed to be freezed. So I pressed the Power Button and turned off the tablet. After I tried to turn on the device again, but anything happens. No boot, no Download Mode, on the Android Menu. Nothing.
I already put it to charge, tried to connect to PC, but nothing happens (the PC not recognize anything). No screen signal or noise. When I put it to charge or connect to PC, the device warm up to bit.
I already opened the device, checked the battery status, with a multimeter, and did a manual charger. But still, nothing happened. (The battery is OK)
Is there anything that I can do?
I need my device and some files. In my city haven't a place to Advanced HDD Recovery, and the Samsung's Technical Assistance is in the capital.
brunorolim said:
My tablet was in my bed and I went out. When I came back, it's in infinite loop. Other times this has already occurred and I fixed it.
So, yesterday, I tried to do this. But when I selected "Wipe Cache Partition" in boot menu, the process was taking too long and seemed to be freezed. So I pressed the Power Button and turned off the tablet. After I tried to turn on the device again, but anything happens. No boot, no Download Mode, on the Android Menu. Nothing.
I already put it to charge, tried to connect to PC, but nothing happens (the PC not recognize anything). No screen signal or noise. When I put it to charge or connect to PC, the device warm up to bit.
I already opened the device, checked the battery status, with a multimeter, and did a manual charger. But still, nothing happened. (The battery is OK)
Is there anything that I can do?
I need my device and some files. In my city haven't a place to Advanced HDD Recovery, and the Samsung's Technical Assistance is in the capital.
Click to expand...
Click to collapse
Do you see any light coming from the screen when booting? The screen could have failed or the light. You can try to take a flashlight and put it on the screen to see if you see any boot animation when you turn it on. It sounds more like a hardware issue.
Have you tried to plug the tablet into a computer? You maybe able to recover the data that way. Samsung might be able to repair or recover the device, but if it is out of warranty you may have to pay for the service.
Fear_The_Fluff said:
Do you see any light coming from the screen when booting? The screen could have failed or the light. You can try to take a flashlight and put it on the screen to see if you see any boot animation when you turn it on. It sounds more like a hardware issue.
Have you tried to plug the tablet into a computer? You maybe able to recover the data that way. Samsung might be able to repair or recover the device, but if it is out of warranty you may have to pay for the service.
Click to expand...
Click to collapse
I don't see anything! I'd plugged into a PC, nothing happens! I think only at Samsung Technical Assistant... But I dont have warranty anymore, so have to pay for this!
Yesterday in my phone the battery discharged and turned off. Connected to the charger charged up to a few percent, unfortunately I wanted to show something on the phone, I detached it for a moment from the charger and again off. And now the crux of the problem. On the power button zero reaction, I wanted to make a hard reset by VOL- and power button, the phone reacts, the HTC logo pops up, but the menu is no longer (blue flickering screen) so I have no access to this menu. I read about uploading a clean software by RUU, but for this you need to enable fastboot mode or download mode, it is like the option of uploading the software via ruu via the exe file, but unfortunately I can not find it on my model. I will add that after I plug in the phone to the computer still shows information about the unknown device. Any advice, ideas ? I'm fresh on these issues. Sorry for my bad English.
(TLDR: OnePlus5, power button not responding, volume buttons physically damaged, USB debugging not turned on, can connect phone via USB to PC, but nothing more. Want to turn on USB debugging to boot via ADB. Or boot any other way, if possible.)
Hello everyone,
Let me tell you the short story of the horrible mistake I made today. I was not able to put my phone to sleep using the power button, which seemed odd. I had dropped it before, so I got suspicious. At some point, I managed to long-press the power button and went: "Oh, looks like the button is working. Lets just restart the phone, I am sure it will all be fine again." ...
Oh, boy – was I wrong. After shutting down the phone, I was not able to restart the phone using the power button. It was not responding, just like before, when I couldn't put the phone to sleep. It was at this point that I noticed, that my volume buttons are physically damaged. By now probably everyone can imagine where this is going. The power button does not respond, the volume buttons – which I need to boot into recovery mode – are physically broken. So I am now sitting in front of a black screen. I am not even 100% certain that it is off.
I know how to use ADB. However, not if USB debugging is not turned on. I never did this on my private phone, as I had no use for USB debugging. I did turn on developer options at some point, but I never turned on USB debugging. The phone does get recognized by my PC, but not by ADB.
So here I am. The phone was working fine before I shut it off and I would like to at least turn it on to see what can be done from there. I am somewhat confident I would be able to boot it with ADB, but it seems there is no chance to do that, because USB debugging was never turned on.
Does anyone have an idea how to go about fixing this issue? As a last resort, I thought about visiting a repair shop, to see if the power button could be circumvented after removing the phone's shell. But are there any other suggestions, before I dump €50 to pay someone that has the tools to open up the phone?
Cheers,
Bunny
Take it to authorized service center and let them try to fix it.
BTW:
IMO the 1st thing of all things every user should do when he gets a new phone is to immediately enable USB debugging ( aka ADB ) this because ADB is the door to phone's Android. And the best part: it costs nothing.
jwoegerbauer said:
Take it to authorized service center and let them try to fix it.
BTW:
IMO the 1st thing of all things every user should do when he gets a new phone is to immediately enable USB debugging ( aka ADB ) this because ADB is the door to phone's Android. And the best part: it costs nothing.
Click to expand...
Click to collapse
I probably wont spend the money on a repair shop. The screen is broken at multiple points. Who knows what is gonna happen when they open that thing up. I bought a very cheap temporary replacement and on the lookout for new options. Lesson learned. Turn on USB debugging – always.
A bunch of us here are pretty good navigating with with either a broken screen or broken buttons, but with both that's a challenge.
Some have even managed to enable ADB and authorization in the OS from TWRP.
If you already bought a replacement I'd open it up and see if you can get the buttons working again.
OnePlus 5 Volume and Power Button Replacement
SMcC2 said:
Some have even managed to enable ADB and authorization in the OS from TWRP.
Click to expand...
Click to collapse
Yes, it's easy to apply:
Android - Enable ADB from recovery
Android - Enable ADB from recovery. GitHub Gist: instantly share code, notes, and snippets.
gist.github.com
SMcC2 said:
A bunch of us here are pretty good navigating with with either a broken screen or broken buttons, but with both that's a challenge.
Some have even managed to enable ADB and authorization in the OS from TWRP.
If you already bought a replacement I'd open it up and see if you can get the buttons working again.
OnePlus 5 Volume and Power Button Replacement
Click to expand...
Click to collapse
jwoegerbauer said:
Yes, it's easy to apply:
Android - Enable ADB from recovery
Android - Enable ADB from recovery. GitHub Gist: instantly share code, notes, and snippets.
gist.github.com
Click to expand...
Click to collapse
After letting the power drain from the phone, I noticed that the power button is not actually malfunctioning. When I try to turn it on, I *do* get the message, that power is too low. The volume buttons are definitely physically beyond repair (would need to exchange), but the power button still works (as it looks like). So I can "turn on" the phone, but it does not boot correctly. (?) Does this new information tell us anything? I guess the biggest problem is that I can't make it into recovery mode without the volume buttons? I have tinkered around with the iFixit Toolkit in the past. I am not sure if I want to spend that time (and money, since I don't have the toolkit anymore).
Charge your phone for at least 30 minutes before trying to restart.
Charge your phone for at least 30 minutes before trying to restart.
jwoegerbauer said:
Charge your phone for at least 30 minutes before trying to restart.
Click to expand...
Click to collapse
Yes, I did that. But it does not start. What I meant was: The fact that power button returns the "too low battery"-message, when the battery is empty, means that the button itself is not broken. I charged it overnight, but the phone remains in black-screen (and does not trigger the usual "vibration" upon turning on). So my conclusion is, that the button is working, but the still does not boot correctly.
AFAIK a phone only starts Android OS if its battery charge level is >= 5%.
jwoegerbauer said:
AFAIK a phone only starts Android OS if its battery charge level is >= 5%.
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Click to collapse
Alright, but what does this tell me? The error message appears when I let the battery drain purposefully. The OS still does not start after charging overnight (without any error message, just black screen).
Battery might be defective.
jwoegerbauer said:
Battery might be defective.
Click to expand...
Click to collapse
This...
Or a board may be damaged, etc...
If you think the power button is working have you tried holding it down for 30 seconds to see if the phone will reboot, or vibrate, or anything?
jwoegerbauer said:
Battery might be defective.
Click to expand...
Click to collapse
SMcC2 said:
This...
Or a board may be damaged, etc...
If you think the power button is working have you tried holding it down for 30 seconds to see if the phone will reboot, or vibrate, or anything?
Click to expand...
Click to collapse
Yup, I have tried holding down the button for minutes. Also, I believe the phone is charging. After leaving it connected over night, I need to wait approx. a full battery cycle to produce the "battery too low"-message again. The only thing the power button allows me to do, is produce the "battery too low"-message.
I guess the damage is more severe than I initially thought. I already bought a cheap, temporary replacement. I think I won't pursue this issue further. I guess I could try to flash it, but without recovery mode (no volume buttons) or USB debugging that sounds like quite an undertaking.
Thank you two for trying to help out!
Cheers,
Bunny