Redmi 9C connected to wifi but no Internet - General Questions and Answers

I just bought this phone and I'm trying to use it in my network. I use Ubiquiti products (16-port switches and a bunch of AP access points). I connected the phone via wifi to my network and it has no problem for a while until it just doesn't have Internet connection. It stays connected with its IP address intact but for some reason it cannot seem to reach the Internet. The workaround is to simply turn off the wifi module and turn it back on. It's randomly happening and the workaround is very annoying.
I have a couple of other mobile devices (iPads, iPhones, Android phones, Windows laptops, etc.) and I never experienced the issue with these. I tried connecting the Redmi 9C to all my wifi networks:
Guest wifi with captive portal
Main wifi with RADIUS authentication
IoT wifi with regular WPA2 personal authentication
I tried resetting the wifi settings of the phone. I tried reinstalling the latest MIUI fw/sw.
and the result is the same, every time. At this point, I can safely consider that there has to be something wrong with the phone. I'm not sure if it's because of the MIUI 12 update because I updated the phone to the latest firmware as soon as I got it out of the box. Is this a known issue with this phone? I have another Xiaomi phone (Mi Mix 3) on the same network without any issues.
Any ideas?

Related

Wifi stops working after being left for a while (still connected)

Having an issue with the Tab 2 where you go to pick it up and start browsing after it has been sitting around a while (not sure if the time matters, but it seems like after sitting for most of the day) and the wifi is still connected, but nothing works than needs data. It acts like it would if you had not internet connection. Toggling the wifi off and on will fix the issue and notificaitons and emails start pouring in.
Anyone else have this problem? I found a similar issue on the 7.7 forums but nobody reported a solution and I am not even sure if it would have worked on the Tab 2 anyways. I am thinking about making a script that toggles the wifi automatically if it detects it can't connect to the internet. But that is a little ridiculous needing to do that. It shouldn't be losing connection in the first place.
Hi Pirate
it's a bit depending on the ROM you have installed - but since Android 4 you have a quite reliable setting. The default behavior of Android devices is to deactivate the wifi connection when it goes to sleep.
Some ROMs don't recognize the disconnection and the switch/button still shows "Wifi on" although disconnected.
First step: go to settings / wifi settings, hit the menu button (top right three dots) and check the advanced settings.
Somewhat like "Keep WLAN active in standby" - set this to always.
That should solve it already under android 4.x
If this doesn't help, look into Play Store - search for "wifi keep alive". But for the SGT 2 you shouldn't need it
Greetz - Chris
It was already set to "Always" so I don't think that will help. I will look at that app to see what it does.
Sent from my Nexus 7 using Tapatalk HD
wifi turns off when not in use to save battery. I think it might be a default even if you have it set to always on.
guncrasher said:
wifi turns off when not in use to save battery. I think it might be a default even if you have it set to always on.
Click to expand...
Click to collapse
The problem is that it never comes back on. Well it shows the wifi icon and the signal and everything but it just doesn't have any data connection. Any apps that use data act like wifi is off. The only way to get it to start working again is to toggle wifi or reboot. I also forgot to mention it is the stock ROM, only rooted. It got the OTA a few days ago too and it has happened since then.
You're not alone
Skurvy_Pirate said:
Having an issue with the Tab 2 where you go to pick it up and start browsing after it has been sitting around a while (not sure if the time matters, but it seems like after sitting for most of the day) and the wifi is still connected, but nothing works than needs data. It acts like it would if you had not internet connection. Toggling the wifi off and on will fix the issue and notificaitons and emails start pouring in.
Anyone else have this problem? I found a similar issue on the 7.7 forums but nobody reported a solution and I am not even sure if it would have worked on the Tab 2 anyways. I am thinking about making a script that toggles the wifi automatically if it detects it can't connect to the internet. But that is a little ridiculous needing to do that. It shouldn't be losing connection in the first place.
Click to expand...
Click to collapse
It's the same effing stuff people suggest to every wifi glitch out there.
To people who think it's due to the wifi sleep policy: although I've set it to always, why would wifi not resume, after screen is turned on? It's not the wifi that gets disconnected, it's the internet (or the download speed) that stops working.
To people who suggest it's a power saving feature under low battery conditions: Sorry, I've tested it while charging and with full battery.
To people with the above two arguments: Connection to some routers works perfect with the phone. Like when I turn on the hotspot on another phone, the wifi works great. Also, wifi on the other phone from the same source (laptop used as internet access point) works well.
To people who suggest resetting the router or wifi on phone: The internet does start working again, but only for a few minutes. Even if the screen is turned on, the internet may stop working mid-download.
The actual situation is that the phone disconnects from the internet, but keeps showing a connection to wifi. Like I used connectify hotspot to create an access point, and after a few minutes, the phone moved from "connected clients" list to the "previously connected clients", even as the phone showed connected to wifi with even the download arrows blinking, but no internet (or download speed). This only happens with certain sources (of wifi). And other phones may work well with the same source.
I have tried (several times and in different orders and permutations) the following to no effect:
1. Resetting the router.
2. Resetting the wifi on laptop.
3. Resetting the wifi on phone.
4. Restarting the phone and laptop.
5. Static IPs, gateways and DNSs. (Even though the problem was not with connecting to wifi and even internet works momentarily after resetting wifi).
6. Turning off items controlling wireless network in wireless connection properties.
7. Turning off firewall.
Waiting for a savior.
I know this isn't super helpful but I had the same bug you describe on the previous version of carbon. When I updated to the latest it seems to have stopped.
Sent from my GT-p5113 using xda premium
I had similar issue with my aTab Phone 4 and TP-Link TL-WR941ND (OpenWRT)
After disabling WMM capability in the router the problem disappeared!
Change router lease time to "2weeks"
Sent from my GT-I8190N using XDA Premium 4 mobile app
Same issue.
karankahlon said:
It's the same effing stuff people suggest to every wifi glitch out there.
To people who think it's due to the wifi sleep policy: although I've set it to always, why would wifi not resume, after screen is turned on? It's not the wifi that gets disconnected, it's the internet (or the download speed) that stops working.
To people who suggest it's a power saving feature under low battery conditions: Sorry, I've tested it while charging and with full battery.
To people with the above two arguments: Connection to some routers works perfect with the phone. Like when I turn on the hotspot on another phone, the wifi works great. Also, wifi on the other phone from the same source (laptop used as internet access point) works well.
To people who suggest resetting the router or wifi on phone: The internet does start working again, but only for a few minutes. Even if the screen is turned on, the internet may stop working mid-download.
The actual situation is that the phone disconnects from the internet, but keeps showing a connection to wifi. Like I used connectify hotspot to create an access point, and after a few minutes, the phone moved from "connected clients" list to the "previously connected clients", even as the phone showed connected to wifi with even the download arrows blinking, but no internet (or download speed). This only happens with certain sources (of wifi). And other phones may work well with the same source.
I have tried (several times and in different orders and permutations) the following to no effect:
1. Resetting the router.
2. Resetting the wifi on laptop.
3. Resetting the wifi on phone.
4. Restarting the phone and laptop.
5. Static IPs, gateways and DNSs. (Even though the problem was not with connecting to wifi and even internet works momentarily after resetting wifi).
6. Turning off items controlling wireless network in wireless connection properties.
7. Turning off firewall.
Waiting for a savior.
Click to expand...
Click to collapse
Same issue. also using connectify and also tried all things you have described. If you find any solution please let me know.
I had the same problem on my Huawei Honor. You need to set static IP in wifi settings (when connecting to AP, press "show advanced settings").
Mine settings were:
IP adress: 192.168.1.75 (make sure other devices are not connected with this IP)
Gateway: 192.168.1.254 (it could be different. Use the same as you're using to connect to your router)
Network prefix length: 24
DNS 1: 8.8.8.8
DNS 2: 4.4.4.4
No option for static IP in connectify
jopsinas said:
I had the same problem on my Huawei Honor. You need to set static IP in wifi settings (when connecting to AP, press "show advanced settings").
Mine settings were:
IP adress: 192.168.1.75 (make sure other devices are not connected with this IP)
Gateway: 192.168.1.254 (it could be different. Use the same as you're using to connect to your router)
Network prefix length: 24
DNS 1: 8.8.8.8
DNS 2: 4.4.4.4
Click to expand...
Click to collapse
There is no option in connectify for static IP and in USB wifi dongle also there is no option to set static IP.
Help!
---
---
Same issue
karankahlon said:
It's the same effing stuff people suggest to every wifi glitch out there.
To people who think it's due to the wifi sleep policy: although I've set it to always, why would wifi not resume, after screen is turned on? It's not the wifi that gets disconnected, it's the internet (or the download speed) that stops working.
To people who suggest it's a power saving feature under low battery conditions: Sorry, I've tested it while charging and with full battery.
To people with the above two arguments: Connection to some routers works perfect with the phone. Like when I turn on the hotspot on another phone, the wifi works great. Also, wifi on the other phone from the same source (laptop used as internet access point) works well.
To people who suggest resetting the router or wifi on phone: The internet does start working again, but only for a few minutes. Even if the screen is turned on, the internet may stop working mid-download.
The actual situation is that the phone disconnects from the internet, but keeps showing a connection to wifi. Like I used connectify hotspot to create an access point, and after a few minutes, the phone moved from "connected clients" list to the "previously connected clients", even as the phone showed connected to wifi with even the download arrows blinking, but no internet (or download speed). This only happens with certain sources (of wifi). And other phones may work well with the same source.
I have tried (several times and in different orders and permutations) the following to no effect:
1. Resetting the router.
2. Resetting the wifi on laptop.
3. Resetting the wifi on phone.
4. Restarting the phone and laptop.
5. Static IPs, gateways and DNSs. (Even though the problem was not with connecting to wifi and even internet works momentarily after resetting wifi).
6. Turning off items controlling wireless network in wireless connection properties.
7. Turning off firewall.
Waiting for a savior.
Click to expand...
Click to collapse
1. I have had the exact same issue for (atleast) the past 2 years. Have survived by repeatedly turning wifi on and off.
2. I too use connectify. This issue doesnt seem to happen on every wifi connection (just like your case). Even more specifically, it seems to happen ONLY when I connect my phone to the hotspot created via my laptop (connectify).
3. Even when the internet is actually working, some apps do not seem to recognise that(take some time to realize it is working), while others are able to connect instantly. Specifially, whatsapp is unable to send/receive messages for about 1-2 mins, after which I receive a whole bunch of messages at once.
This does not seem to be an issue due to connectify as well. I have tried creating a hotspot from my laptop without using connectify as well, but unfortunately, nothing changed. Further, this does not happen when my phone connects to a hotspot created via connectify by some other pc. The wifi and internet work perfectly fine when connected to a hotspot created via my friends computer.
Further, this problem happens only when a mobile connects to the hotspot. Doesn't occur when another laptop/PC connects (not sure about tablets).
I have looked into every nook and cranny on the internet, explored every forum for any working solution, but have been unsuccessful. In fact, this is the first place where I saw the exact same problem as mine, and was wondering if you have found any solution to it .
karankahlon said:
It's the same effing stuff people suggest to every wifi glitch out there.
To people who think it's due to the wifi sleep policy: although I've set it to always, why would wifi not resume, after screen is turned on? It's not the wifi that gets disconnected, it's the internet (or the download speed) that stops working.
To people who suggest it's a power saving feature under low battery conditions: Sorry, I've tested it while charging and with full battery.
To people with the above two arguments: Connection to some routers works perfect with the phone. Like when I turn on the hotspot on another phone, the wifi works great. Also, wifi on the other phone from the same source (laptop used as internet access point) works well.
To people who suggest resetting the router or wifi on phone: The internet does start working again, but only for a few minutes. Even if the screen is turned on, the internet may stop working mid-download.
The actual situation is that the phone disconnects from the internet, but keeps showing a connection to wifi. Like I used connectify hotspot to create an access point, and after a few minutes, the phone moved from "connected clients" list to the "previously connected clients", even as the phone showed connected to wifi with even the download arrows blinking, but no internet (or download speed). This only happens with certain sources (of wifi). And other phones may work well with the same source.
I have tried (several times and in different orders and permutations) the following to no effect:
1. Resetting the router.
2. Resetting the wifi on laptop.
3. Resetting the wifi on phone.
4. Restarting the phone and laptop.
5. Static IPs, gateways and DNSs. (Even though the problem was not with connecting to wifi and even internet works momentarily after resetting wifi).
6. Turning off items controlling wireless network in wireless connection properties.
7. Turning off firewall.
Waiting for a savior.
Click to expand...
Click to collapse
I'm having the exact same prob on my ZTE Grand x V 970
It started when i had kitkat and i couldnt even "fix it" restarting the wifi, i had to reset the phone in order to have my wifi work for like 2-5 mins and then stops recieving data, tried to reconnect and stays on turning on wifi.. Now i changed to the stock Rom and the problem is still there but at least now i can "fix it" restarting the wifi connection until certain point.
Issue sharing internet with Connectify from PC
Go to:
Control Panel\Network and Internet\Network and Sharing Center
On the left column, click on CHANGE ADAPTER SETTINGS.
You should be in: Control Panel\Network and Internet\Network Connections by now.
Then click on: Microsoft Virtual Miniport Adapter and click on Properties, then click on the 'Configure' button in the 'Networking' tab. From this window, go to the 'Power Management' tab and uncheck 'Allow the computer to turn off this device to save power'.
This works for me. Try this out
If this doesn't work further, you can try out mHotspot for the same purpose.
I've had the same issue, with the wifi saying it's connected even though it isn't.
This thread is 4 years old and this issue still hasn't been fixed. What a shame.
Same issue here on OnePlus 3 even after factory reset.
I have this same problem after the security patch Mid March to Jan 1, 2019. The WIFI doesn't show in the top status bar, but toggling wifi off/on fixes it till the next overnight. I did make one change to my wireless about that same time and that was moving the min connect speed from 6Mbps to 12Mbps to help with bandwidth issues being cause by devices using low speeds and having several SSID broadcast. My S7 and Tab A both work fine - so I think it was something in the security patch.

Wifi Hotspot tethering disconnect when moving through congested spectrum

Hi there,
I have a Pixel 3 and my laptop randomly disconnects from the wifi hotspot, when I am moving through areas with high wireless congestion. I used a Redmi Note 4 with LineageOS before and did not have that problem. It only happens when I am on the train and I also see lots of messages like this in the logs of the laptop:
wlp2s0: CTRL-EVENT-SIGNAL-CHANGE above=1 signal=-38 noise=9999 txrate=650000
And especially this one:
wlp2s0: CTRL-EVENT-CHANNEL-SWITCH freq=5200 ht_enabled=1 ch_offset=-1 ch_width=80 MHz cf1=5210 cf2=0
wlp2s0: CTRL-EVENT-CHANNEL-SWITCH freq=2457 ht_enabled=1 ch_offset=0 ch_width=20 MHz cf1=2457 cf2=0
Often times, the laptop seems to be able to follow the channel changes, but sometimes it doesn't. I continuously ping the ip of the Pixel 3 (which, btw. switches, every time I activate the hotspot, within the 192.168.43 subnet, I had 192.168.43.81, 192.168.43.35, 192.168.43.60, ...). The laptop still shows it's connected, but the ping to the phone fails.
Those frequency changes even jumps bands. Initially I would be in the 5Ghz band, but the Pixel 3 would switch to the 2.4Ghz band during operation. Presumably, because the 5Ghz band is too busy. I believe the disconnects (which aren't really detected by the network manager of the laptop) are connected to the channel changes, since I usually see a message for a channel change in the logs around the time I lose connectivity.
The options in the hotspot dialogue are very limited. Thus I was able to try all combinations, except for turning off encryption.
I am currently using Android 9 Pie, since we are getting 10 Q soon, maybe it will be better.
The laptop is running Debian GNU/Linux 10, but the wifi chip is fairly old (Intel Corporation Wireless 7265) and well supported, so I don't expect that to be the issue. I am also thinking about filing a bug with network-manager for failing to detect the loss of connectivity, but since I did not have the issue with the Redmi Note, I am also looking at the Pixel 3 as a potential way to fix this issue for me.
Are there more options hidden or other accessible, such as turning off the channel switches
I am now running Android 10 and still have the same issue, unfortunately. I also presented this issue over at the Google support forums:
https://support.google.com/pixelphone/thread/14799895?hl=en
So far, no solution.

WI-FI connection problem

Hi experts. I have an Android 6.0 phone with Mediatek processor (MT6580).
Because I don't have money to hire an internet service, I am forced to use my neighbor's WI-FI.
But there is a problem, and that is that WI-FI is used by an average of 8 devices during the day.
And sometimes, some of those devices make intensive use of the internet connection. causing the WI-FI router to saturate.
When this happens, it seems that the WI-FI router starts transmitting the WI-FI signal intermittently.
Then my phone starts to connect and disconnect from the Wi-Fi network automatically (approximately every 3 seconds).
Because of this, the apps that make use of the internet connection, immediately detect the change in the connection, and this represents a big problem for me.
My neighbor's WI-FI router: "TP-LINK WR720N". with security WPA PSK / CCMP / WPS disabled.
I do not have access to the settings of said router, so I cannot change its settings.
My phone is not rooted, but nevertheless I can access the EngineerMode, in which there are options that allow changing parameters related to the WI-FI connection, but I don't understand anything.
My thought is that through the EngineerMode, I can do something to solve the problem mentioned above.
What is your opinion?
Greetings from Venezuela.

wifi connection problemp - solved

We have set up a WiFi router at our summer house and all devices bar my OnePlus 8 connects without problem to the WiFi. My phone connects to the WiFi but not the internet. Have restarted the phone and removed and added the WiFi connection but no luck. Any idea what's going on?
I had this problem with my oneplus 8, European version, where at times internet connection would drop, but wifi was still connected so the phone was in effect blocked since I use VoWiFi both voice calls and data was blocked.
The problem turned out to be between my router and the oneplus 8. I had to go into the settings of the router and disable a feature called "band steering". This setting will make the two different wifi gateways inside the router, the 2.4 ghz and the 5 ghz appear as one and the same with the same SSID name. This is supposed to simplify setting up devices with wifi but is known to cause problems sometimes.
As soon as I had separated the two and given them different names, I no longer have a problem with internet access dropping from the wifi.
I have no idea where the fault happens, I only know that I have had to disable band steering with another router I had before. I think this feature might be a bit unstable.
No idea what's happened but this morning it just worked.

Help with WIFI OP8T_O2_BETA_2

Hi all, just received my 8T on Friday. I migrated from a Pixel 4XL which was having microphone issues I think. After migration, tried to set up the phone, and I could not get the 8T to connect to my home's WPA2-PSK wifi network to log back into my google account, get OS and app updates, add email accounts, etc. Had to do all that over 4G. Finally discovered by accident that the phone will connect to unencrypted networks like hotspots. Eventually, I run a debug trace on my home wifi infrastructure (Cisco 9130 with embedded wireless controller & other Cisco 3800's) and I can see that the phone connects just fine to "open" network that I created to test with, but as soon as I try to connect to the WPA2 network everything in the house runs on, the entries in the trace stop... meaning the phone isn't even trying to connect to the access point. On the phone, when you click to connect to the secured wifi, you can see the status go from "saved" to "connecting" back to "saved", while the access point sees no connection attempt whatsoever. So it's either software or hardware problem with the phone. Seeing as I've been on at least two different versions of the OS, I suspect hardware.
So my question is this: is anyone else able to connect an 8T to a wifi network that's secured with WPA2 preshared key? Is it just me having trouble? I've been on chat with OnePlus support two different times, now I'm waiting since Sunday for a shipping label for RMA to OnePlus.
Any help greatly appreciated!

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