I've had my phone for about a week now and had this happen this morning. Power button wouldn't turn on screen/do anything and volume down wouldn't do anything. Had to use the home button to get the screen to respond. After holding down the power button and volume down I was able to reset the phone and the issue is no longer present. Should I just assume this was some kind of software hiccup or should I go the route of trying to get it replaced for being defective? Anyone else run into this issue? Any help would be awesome. Thanks guys.
I had an issue with my power button failing to respond. Because of it I couldn't restart my phone (and we can't get any restart apps without root) so I had to use the built in scheduler to force restart my phone.
Found that in settings -> backup and reset -> Auto restart. Supposed to be used to "optimize your device by restarting it automatically at set times" :/
ANDROID VERSION 7.1.1
VERSION NPIS26.48-43-2
My notifications seem to turn off randomly. Is this caused by some programs changing them during use? Can this be stopped and if so how?
It is most vexing.
Two things to try.
1:Soft Reboot(Battery out emulation).
Fully hold in the Volume button and keep it held in whilst then holding in the Power Button until the phone reboots.
2:Boot to Safemode and see if it happens there?
Phone on>Press Power Button and then Long-Press the shutdown option.
If it doesn't happen in Safemode it's usually a user installed app that is causing the problem so then it's detective work to find out which one.
HTH
Hello,
last evening my s10e had an issue at the power button/fingerprint scanner, it doesnt work anymore! for me now it's impossible to power on the phone, i feel a classical click when i push the button, but the phone doesn't start, is there a way to power on it without this button?
i've tried to connect the phone and force the start with adb, but it remais off.
Help me please, i am in greece for holidays and i can't go in a samsung point
Are you tries restarting phone with button combo?
Using a particular combination of buttons, you can force your Galaxy S10, S10 plus, and the S10e to restart the system. Here’s how to do this.
Press and hold the Power button and the Volume Down button simultaneously until the device screen turns off.
May need to press and hold for more than 7 seconds
It will shut down and restart automatically
If the device screen stays black and you’re unable to see if it has turned off, keep holding down the Power and Volume Down buttons until you feel a vibration.
NEW
5ta1da said:
Are you tries restarting phone with button combo?
Using a particular combination of buttons, you can force your Galaxy S10, S10 plus, and the S10e to restart the system. Here’s how to do this.
Press and hold the Power button and the Volume Down button simultaneously until the device screen turns off.
May need to press and hold for more than 7 seconds
It will shut down and restart automatically
If the device screen stays black and you’re unable to see if it has turned off, keep holding down the Power and Volume Down buttons until you feel a vibration.
Click to expand...
Click to collapse
Thank you for your answer! Unfortunately i tried to force restart with this combination but nothing has happened... it's very weird, tomorrow i will return at home and i will go in a samsung point for the check up. I will write update as soon as i will understand what happened :/
After few days the assistance told me that the cause of the problem was water (wasnt it waterproof?) so i have to change power and volume buttons. Very disappointed
Must still be at the store
same thing
I was looking for some infor. My powerbutton stopped working. The fingerprint sensor works but not the power button. I wanted to take a few shots underwater. Maybe just 10 inches underwater and this happend. Looks like its not so waterproofed. I got lucky that the device was on. It looks like if it get off there is no way to turn it on.
After entering Play Store, my Pixel stopped and I pressed the power button to restart. Then the phone won't turn on when pressing or long pressing the power button for 30 minutes.
Tried long pressing the volume down and power button, no response and the screen is black, cannot even get to the bootloader.
My PC does not detect my phone as well.
I just updated to Android 10 for 2 months. Does anyone face the same problem like me? How could I find the support for this issue? I want to retrieve my photo and video.
Hello.
I received my Pixel 4a recently and now feeling like the most disappointed person in the universe.
The reason is that the left button seems to be somehow stuck - but in a software way as it clicks perfectly (the phone is or should be new), but does nothing, and while button is not being pressed, the volume turns down on itself to the bottom, and tries to be turned down even then. There is more - the power button does not work, and I can not turn the screen of. And when I hold the power button, the phone does not reload - it goes into fastboot as the volume button is "being held" by default. And there is even more - in fast boot the volume down button also doesn't do anything, and the power button also acts as an options switcher instead of enabling them so I can not even enter rescue or recovery mode. The only way to boot then is to hold volume up button after holding power button so it neutralizes the volume down button effect.
Any help would be much appreciated
Return for warranty service