Related
Looking to clear up some questions I have in regards to Unlocking the Bootloader on a T-Mobile version of the OnePlus 7 Pro. I'm sure others will have similar questions being that T-Mobile will be the only Carrier / Store in the US that will have the phone available for purchase in-store this Friday.
After doing some research it appears the T-Mobile OnePlus 6T Bootloader can be unlocked if you request and are granted a SIM Unlock from T-Mobile. As shown here on the OnePlus website
https://support.oneplus.com/app/ans...-bootloader-for-oneplus-6t-(t-mobile-edition)
Sure, its required to wait 7 days for the bootloader unlock request to process but other then that it seems straight forward. I am aware of T-Mobile being hit or miss when requesting a Sim unlock if the Device is not fully paid off but if the device is paid in full the unlock process should be as straight forward as described on the website correct?
And after unlocking the bootloader will there be any differences between an International OnePlus 7 unlocked bootloader vs a T-Mobile unlocked bootloader? ( besides the only hardware difference being the Dual sim )
Will Custom roms be Universal between both version?... So many questions!
Hopefully someone who has gone through the T-Mobile boot loader unlock process on the 6T can clear some questions up.
You can bootloader unlock the T-Mobile variant 6t without having to simunlock, just requires some extra steps to achieve without having to payoff phone or contact T-Mobile. You can order the dual SIM tray to get dual SIM working as well once unlocked, I'm sure the opo 7pro will be the same way, no hardware differences.
Everything should pretty much work with it as well. Just did the same process for a friend's pixel through tmo..I have fully converted 2 fajitas since Novembers launch. One will sim unlock and the other via sorcery.
My experience was different - T-mobile refused to unlock my phone unless I used it for over 40 days on their network. This was despite me being a 2+ year customer on a 12 person family plan and planning on staying on after as well, paying outright for the device, and requesting an unlock via support. Wasn't able to get the 64 digit unlock code through fastboot because my 7 Pro wasn't SIM unlocked.
Whole process pissed me off enough that I'm gonna return the phone and buy it off the OnePlus website instead.
harsh2193 said:
My experience was different - T-mobile refused to unlock my phone unless I used it for over 40 days on their network. This was despite me being a 2+ year customer on a 12 person family plan and planning on staying on after as well, paying outright for the device, and requesting an unlock via support. Wasn't able to get the 64 digit unlock code through fastboot because my 7 Pro wasn't SIM unlocked.
Whole process pissed me off enough that I'm gonna return the phone and buy it off the OnePlus website instead.
Click to expand...
Click to collapse
Well you should attempt to call them again, say that you travel a lot and that's the reason why you paid the phone off, I hear stories that some reps will consider unlocking it for you, just gotta give them a story. I would attempt again before returning it and having to pay that restocking fee.
Purest said:
Well you should attempt to call them again, say that you travel a lot and that's the reason why you paid the phone off, I hear stories that some reps will consider unlocking it for you, just gotta give them a story. I would attempt again before returning it and having to pay that restocking fee.
Click to expand...
Click to collapse
I called them 4 times, and after being put on hold everytime they wouldn't even let me get my receipt. Apparently what they mean by "email receipt" is that they'll send you the document on a My T-Mobile account that can only be accessed by the owner of the account (in my case, I'm on a family plan with the owner in a different city). Long story short - They wouldn't let me do anything, even though my name was associated with the account. I complained enough that they said they'll waive the restocking fee, but it was a customer service nightmare. Already got the phone on OnePlus's website, and thank god for that. T-Mobile charged me 790 bucks in CA for just the phone. OnePlus gave me the phone, 6 months of accidental screen damage protection, a 60 dollar case and earphones bundle and 3 day shipping for 770.
harsh2193 said:
I called them 4 times, and after being put on hold everytime they wouldn't even let me get my receipt. Apparently what they mean by "email receipt" is that they'll send you the document on a My T-Mobile account that can only be accessed by the owner of the account (in my case, I'm on a family plan with the owner in a different city). Long story short - They wouldn't let me do anything, even though my name was associated with the account. I complained enough that they said they'll waive the restocking fee, but it was a customer service nightmare. Already got the phone on OnePlus's website, and thank god for that. T-Mobile charged me 790 bucks in CA for just the phone. OnePlus gave me the phone, 6 months of accidental screen damage protection, a 60 dollar case and earphones bundle and 3 day shipping for 770.
Click to expand...
Click to collapse
I had this same issue when I had to get my OP6T sim unlocked from T-Mo. I called a bunch of times and they kept telling me no. As soon as I sent a tweet to the T-Mo support handle, they had it sim unlocked within a day. I didn't even have one payment made at that point. I've seen a lot of people have way more success with T-Mo twitter support since it's more of a marketing ploy it seems.
Xshooter726 said:
Looking to clear up some questions I have in regards to Unlocking the Bootloader on a T-Mobile version of the OnePlus 7 Pro. I'm sure others will have similar questions being that T-Mobile will be the only Carrier / Store in the US that will have the phone available for purchase in-store this Friday.
After doing some research it appears the T-Mobile OnePlus 6T Bootloader can be unlocked if you request and are granted a SIM Unlock from T-Mobile. As shown here on the OnePlus website
https://support.oneplus.com/app/ans...-bootloader-for-oneplus-6t-(t-mobile-edition)
Sure, its required to wait 7 days for the bootloader unlock request to process but other then that it seems straight forward. I am aware of T-Mobile being hit or miss when requesting a Sim unlock if the Device is not fully paid off but if the device is paid in full the unlock process should be as straight forward as described on the website correct?
And after unlocking the bootloader will there be any differences between an International OnePlus 7 unlocked bootloader vs a T-Mobile unlocked bootloader? ( besides the only hardware difference being the Dual sim )
Will Custom roms be Universal between both version?... So many questions!
Hopefully someone who has gone through the T-Mobile boot loader unlock process on the 6T can clear some questions up.
Click to expand...
Click to collapse
I'm going to try to flash my op6t unlock.bin on op7 pro just to see what happens. I'll report back.
On the way to T-Mobile now
lupascu.marius said:
I had this same issue when I had to get my OP6T sim unlocked from T-Mo. I called a bunch of times and they kept telling me no. As soon as I sent a tweet to the T-Mo support handle, they had it sim unlocked within a day. I didn't even have one payment made at that point. I've seen a lot of people have way more success with T-Mo twitter support since it's more of a marketing ploy it seems.
Click to expand...
Click to collapse
The way I see it, if that's how the customer experience is gonna be for something so minor, I don't wanna go back to them with bigger issues with the 7 Pro if or when I face them.
harsh2193 said:
The way I see it, if that's how the customer experience is gonna be for something so minor, I don't wanna go back to them with bigger issues with the 7 Pro if or when I face them.
Click to expand...
Click to collapse
That's definitely how I felt after the whole ordeal. It left a sour taste in my mouth, but that $300 trade-in deal they had for the 6T was too good to pass up.
Haven't bought a carrier phone since the first Google Nexus days, so I thought maybe the carriers have changed since then. Bad mistake, back to buying unlocked only going forward again lol, I just ordered the OP7 Pro straight from OnePlus this morning.
twinnfamous said:
i'm going to try to flash my op6t unlock.bin on op7 pro just to see what happens. I'll report back.
On the way to t-mobile now
Click to expand...
Click to collapse
lemme know!
So the T-Mobile oneplus 7 pro should be able to be rooted and sim and bootlooder unlocked like the T-Mobile oneplus 6? Thanks In advance!!!
Sent from my [device_name] using XDA-Developers Legacy app
GDane1 said:
So the T-Mobile oneplus 7 pro should be able to be rooted and sim and bootlooder unlocked like the T-Mobile oneplus 6? Thanks In advance!!!
Click to expand...
Click to collapse
Yes and guys that unlock bin is unique to a specific device, imei, and serial number ... Lol ... Talk to TMO on Twitter, they will unlock early if u have a tenure. Soon as we have a MSM tool we can prob decrypt and make a backdoor..
I was able to call into TMobile this morning and get my device unlocked even with financing. I just told them that I would be traveling for 3 months and the temporary unlock is for only 2 months and I didn't want to have to call in on that 3rd month to fight and get a 3rd month temp unlock. They agreed with me and said that I was approved to get it permanently unlocked. As soon as I got off the call I used the app to unlock my phone.
:: delete::
---------- Post added at 02:06 PM ---------- Previous post was at 02:04 PM ----------
Purest said:
You can bootloader unlock the T-Mobile variant 6t without having to simunlock, just requires some extra steps to achieve without having to payoff phone or contact T-Mobile. You can order the dual SIM tray to get dual SIM working as well once unlocked, I'm sure the opo 7pro will be the same way, no hardware differences.
Click to expand...
Click to collapse
How?
Just fastboot oem unlock?
Just got off the phone with TMobile. One of the requirements of having the phone unlocked is to use the phone on T-Mobile network for 40 days. Which I have no problem with. Really enjoying this phone.
TMobile offered two prepay on EIP to unlock. JOD won't unlock the phone.
Just called three times. I was told they won't do it. I even offered to pay for the whole phone.
Do you have to have the SIM unlock to unlock the bootloader.
nmil1484 said:
Just called three times. I was told they won't do it. I even offered to pay for the whole phone.
Do you have to have the SIM unlock to unlock the bootloader.
Click to expand...
Click to collapse
They have been inconsistent because they suck. I'd go on Twitter you'll have better luck with them.
Xshooter726 said:
Just got off the phone with TMobile. One of the requirements of having the phone unlocked is to use the phone on T-Mobile network for 40 days. Which I have no problem with. Really enjoying this phone.
Click to expand...
Click to collapse
I just got off the phone with T-Mobile and they unlocked as I have paid it off. So what are the next steps to unlock the bootloader?
So I'll preface this post by saying I can see there is an older thread that's related but has been locked so that's why I'm creating this one. I'm hoping someone can point me in the right direction of getting my op8 unlocked. It was purchased through t-mobile and is still being paid off. From what I can tell is it should be possible to get it unlocked I just don't know where to turn too. I've thought about calling t-mobile but from what I can tell is they typically offer temporary unlock codes and I'm not sure if that will suit me in my pursuit of rooting my phone. Anyways any help is much appreciated and thanks in advance.
zagnut12345 said:
So I'll preface this post by saying I can see there is an older thread that's related but has been locked so that's why I'm creating this one. I'm hoping someone can point me in the right direction of getting my op8 unlocked. It was purchased through t-mobile and is still being paid off. From what I can tell is it should be possible to get it unlocked I just don't know where to turn too. I've thought about calling t-mobile but from what I can tell is they typically offer temporary unlock codes and I'm not sure if that will suit me in my pursuit of rooting my phone. Anyways any help is much appreciated and thanks in advance.
Click to expand...
Click to collapse
You will need to pay your device off to get it unlocked.
corys00 said:
You will need to pay your device off to get it unlocked.
Click to expand...
Click to collapse
Are you 100% certain of this? In old thread that's since been closed a user offered unlock services to people and they stated your phone could be unlocked even if it wasn't paid off.
zagnut12345 said:
Are you 100% certain of this? In old thread that's since been closed a user offered unlock services to people and they stated your phone could be unlocked even if it wasn't paid off.
Click to expand...
Click to collapse
You do not have to have it paid off. The usually want you to wait about 2 months and two payments and will issue a permanent unlock.
They have the ability to press a button and unlock, they may just not do it.
Source, am tmobile employee.
I have a 40 day old oneplus 8 from sprint they sim unlocked mine since the update made calls drop and oneplus you need a tool to unlock it and if you tell them bootloader needs to be unlocked they will do it for you
squirrell84 said:
I have a 40 day old oneplus 8 from sprint they sim unlocked mine since the update made calls drop and oneplus you need a tool to unlock it and if you tell them bootloader needs to be unlocked they will do it for you
Click to expand...
Click to collapse
Was it oneplus or sprint that provided the unlock for you?
squirrell84 said:
I have a 40 day old oneplus 8 from sprint they sim unlocked mine since the update made calls drop and oneplus you need a tool to unlock it and if you tell them bootloader needs to be unlocked they will do it for you
Click to expand...
Click to collapse
Did you speak with Sprint Care or T-Mobile?
crazynapkinman said:
Did you speak with Sprint Care or T-Mobile?
Click to expand...
Click to collapse
No not yet but I will here shorty. They've done it for me in the past without issue but I was an active duty air force person going overseas so hopefully they'll unlock me once again as a civy.
Call sprint customer service tell them you talked to oneplus and in order to get your phone working you need to downgrade software and the only way to do that is to unlock bootloader and only way to do that is a sim unlock if they won't do it request to speak with tier 2 in oklahoma they will call you m-f and as soon as you say that they process sim unlock
I just hit the TMobile permanent unlock to see if it would work and it did!
Permanent unlock allows toggling of OEM Unlock in developer options.
I am a Sprint-turned-Tmo OP8 user.
Does this mean I'm simply waiting for them to send email with bin file?
Anyone here already unlock via OP site?
crazynapkinman said:
Does this mean I'm simply waiting for them to send email with bin file?
Anyone here already unlock via OP site?
Click to expand...
Click to collapse
Yes, you have to wait 7 days to the minute and they will email you and tell you its ready for download. Have unlocked a few months back.
I don't even have the unlock app on my oneplus 8. I remember having one on my oneplus 6t but it's not there on the 8.
Sent from my IN2017 using Tapatalk
biggiestuff said:
I don't even have the unlock app on my oneplus 8. I remember having one on my oneplus 6t but it's not there on the 8.
Sent from my IN2017 using Tapatalk
Click to expand...
Click to collapse
settings - wifi &network -- sim & network -- network unlock
Please halp My device is not sim wark one plus 8 unlock please ime 990015750141871
My T-Mobile OnePlus 7 pro is still locked so I haven't been able to use it for calls since I bought it last year.
Can anyone help me with the unlock?
Is anyone working on a possible unlock at the moment?
I need help desperately.
AGameOP7 said:
My T-Mobile OnePlus 7 pro is still locked so I haven't been able to use it for calls since I bought it last year.
Can anyone help me with the unlock?
Is anyone working on a possible unlock at the moment?
Click to expand...
Click to collapse
How is your device locked?
Please provide details.( Not trying to be a smartass or jerk)
Just like taking a car to a mechanic and explaining "My car wont work!", the specifics allow the experts to narrow down and isolate the problem
AGameOP7 said:
My T-Mobile OnePlus 7 pro is still locked so I haven't been able to use it for calls since I bought it last year.
Can anyone help me with the unlock?
Is anyone working on a possible unlock at the moment?
Click to expand...
Click to collapse
Maybe you can get support by @mobbdeep here:
[CLOSED][T-Mobile USA] Free SIM Unlocking Service - [OnePlus/Samsung/Google/LG/Moto]
Hello XDA, I am back at it again with the free T-Mobile network unlocks. Yep, you heard that right... 100% FREE. This service will allow you to go into your Settings and perform a network unlock. I've been doing this for over 3 years now with...
forum.xda-developers.com
md5hasher said:
How is your device locked?
Please provide details.( Not trying to be a smartass or jerk)
Just like taking a car to a mechanic and explaining "My car wont work!", the specifics allow the experts to narrow down and isolate the problem
Click to expand...
Click to collapse
I just know it is network locked to T-Mobile. The person I bought it from told me so. I had no idea it would be so difficult to unlock. If I did, I wouldn't have bought it. I would be glad to provide the specifics but you'll have to guide on what information you need.
Im in the same situation!! only got my imei, and the phone (clean, but i cant unlock it)
OK, AGameOP7 / Kamatron ... By "Locked/Unlocked", are you just referring to being locked to a carrier and required to use a T-Mobile SIM card?
Or, do you mean that you can't unlock the phone or can't unlock the bootloader?
If it is the former (my guess), T-Mobile is required by law to unlock your phone from being used on T-Mobile's network when the contractual commitments for the phone (usually, a one or two year contract) have been met by the original owner.
If you bought these used from friends/family, I would expect that they have paid the phone off by now. The OP7P is more than 2 years old now.
You should be able to just call up T-Mobile, and have them look up the IMEI in their records to see if your OP7P is able to be unlocked at this point, which it certainly should. However, if it isn't and the T-Mob CSR refuses to unlock the phone ... you have one more option available. With T-Mob, you can purchase a pre-paid SIM and have it on the T-Mobile network for a month or two to finish off any contractual commitments T-Mobile still requires. That would cost you money, but it could be a last-ditch solution if you need it.
Same Problem,Still unlock one plus 7 pro
AGameOP7 said:
I just know it is network locked to T-Mobile. The person I bought it from told me so. I had no idea it would be so difficult to unlock. If I did, I wouldn't have bought it. I would be glad to provide the specifics but you'll have to guide on what information you need.
Click to expand...
Click to collapse
I also have this problem in my one plus 7pro.modelgm1915
My oneplusT7 pro network is locked and is unable to unlock what can I do
Yes I just finally got a custom rom on my one plus 7 pro.. now my phone isn't rooted. I installed magisk. What is the next step do I use the original boot img and patch it on magisk or what?
Badapple317 said:
Yes I just finally got a custom rom on my one plus 7 pro.. now my phone isn't rooted. I installed magisk. What is the next step do I use the original boot img and patch it on magisk or what?
Click to expand...
Click to collapse
Is yours working now?
Do we have anyone able to do this yet?
Lilatlboy6969 said:
Do we have anyone able to do this yet?
Click to expand...
Click to collapse
Did you already check with @mobbdeep here?
[CLOSED][T-Mobile USA] Free SIM Unlocking Service - [OnePlus/Samsung/Google/LG/Moto]
Hello XDA, I am back at it again with the free T-Mobile network unlocks. Yep, you heard that right... 100% FREE. This service will allow you to go into your Settings and perform a network unlock. I've been doing this for over 3 years now with...
forum.xda-developers.com
Yeah.
T-Mobile. As long as you paid for the phone every carrier has to provide the unlock. Assuming you own the phone.
I am network unlocking the OnePlus 9 series now as long as it's from T-Mobile and being used on their network.
mobbdeep said:
I am network unlocking the OnePlus 9 series now as long as it's from T-Mobile and being used on their network.
Click to expand...
Click to collapse
can you unlock mine? I sent you a message about a week ago but did not get any response. Thank you for your help
mobbdeep said:
I am network unlocking the OnePlus 9 series now as long as it's from T-Mobile and being used on their network.
Click to expand...
Click to collapse
Sent info. Thanks in advance
I will confirm, worked on mine. Much appreciated.
Can it be unlocked if on an MVNO like SafeLink, or does it have to be directly on T-Mobile?
goitalone said:
Can it be unlocked if on an MVNO like SafeLink, or does it have to be directly on T-Mobile?
Click to expand...
Click to collapse
At this time, directly on T-Mobile.
Hey @mobbdeep , I sent you a pm, can you please check, much appreciated!
Plz help,I need this for development, I need my tmo op9 unlocked. I will gladly donate $$
mobbdeep said:
I am network unlocking the OnePlus 9 series now as long as it's from T-Mobile and being used on their network.
Click to expand...
Click to collapse
I sent you a message can you do mine
avid_droid said:
I'm wondering if @mobbdeep is still active?
Click to expand...
Click to collapse
I sent him a few messages I don't know but I gotta figure out something lol
He's active and just sent me instructions to unlock my OP9 and my son's Nord N10.
Both worked! I'm unlocked and a very happy camper! Those ads were really starting to get to me.
Donation sent! Well worth it!
He did mine, but I was using my unlocked OnePlus 8 during the time. I used my new locked OnePlus 9 for a few days, could not handle using it without root. So I popped my sim card into my unlocked op8.
@mobdeep sent me a msg saying it's done with Instructions. Not unlocking.
I think he needs to do what he does while the OnePlus 9 is active.
I'm not 100% sure that's why it didn't work.
I donated anyway and will donate some more as I know @mobdeep deserves it for everything he does for us!
I'm still active. I unexpectedly got flooded with hundreds of requests over the last few days so I'm doing my best to get around to everyone.
Will you be able to redo it for me? Check your dm about donation! Thank you so much.
Twistedlayers said:
He did mine, but I was using my unlocked OnePlus 8 during the time. I used my new locked OnePlus 9 for a few days, could not handle using it without root. So I popped my sim card into my unlocked op8.
@mobdeep sent me a msg saying it's done with Instructions. Not unlocking.
I think he needs to do what he does while the OnePlus 9 is active.
I'm not 100% sure that's why it didn't work.
I donated anyway and will donate some more as I know @mobdeep deserves it for everything he does for us!
Click to expand...
Click to collapse
I know the feeling without root. The ads alone were driving me nuts! And the performance hit the stock rom was causing!
I kept my 7 Pro with me until the 9 for unlocked. I did phone/email/text with the 9 and then used Wi-Fi on the 7 Pro for everything else.
Converting it to the global rom and then debloating with xXx's Magisk Rom helped a ton.
Following mobbdeep's instructions with it attached to the network the whole time and staying on stock rom worked like a charm. His method worked for my son's Nord N10 as well.
Now a general question: every locked phone I had to date just required a non-network SIM and a code to unlock. Why does T-Mo do it thru an an app instead? I even tried unlocking it the normal way for giggles and it behaved differently than a typical locked phone.
I tried to pm @mobbdeep but It won't let me, are you still doing the free unlocking?
mobbdeep said:
I am network unlocking the OnePlus 9 series now as long as it's from T-Mobile and being used on their network.
Click to expand...
Click to collapse
Can you please help me unlocking my oneplus 9?
Hi there,
I've read through the various threads but I don't see my basic question answered: if I buy the T-mobile US version 8T (direct from OnePlus) can I make it like the unlocked international version? I have flashed ROMS before, tinkered with modem files, etc. but I don't want to go to far down that rabbit hole. I really just want the unlocked version from OnePlus but they are out of stock. I want to be able to use this phone outside of the US with local carriers, and want 2 sim slots.
I'm in this situation because I just smashed my unlocked international version 7 Pro and have a few months left on Mint Mobile in the US, and would like to continue with them anyway. Alternatively, I could get a refurbished 7 Pro from Amazon for around the same price. Advice?
Many thanks!
don't mean to sidetrack too far, but can the t-mobile US version work with verizon?
fredekr said:
Hi there,
I've read through the various threads but I don't see my basic question answered: if I buy the T-mobile US version 8T (direct from OnePlus) can I make it like the unlocked international version? I have flashed ROMS before, tinkered with modem files, etc. but I don't want to go to far down that rabbit hole. I really just want the unlocked version from OnePlus but they are out of stock. I want to be able to use this phone outside of the US with local carriers, and want 2 sim slots.
I'm in this situation because I just smashed my unlocked international version 7 Pro and have a few months left on Mint Mobile in the US, and would like to continue with them anyway. Alternatively, I could get a refurbished 7 Pro from Amazon for around the same price. Advice?
Many thanks!
Click to expand...
Click to collapse
I am on same situation but as I understand getting T-mobile version is not good idea there is no good method to switch it global firmware it has a lot of issues. I clicked notify me button in Oneplus website and hope they will get it back stock soon.
ITMASTER said:
I am on same situation but as I understand getting T-mobile version is not good idea there is no good method to switch it global firmware it has a lot of issues. I clicked notify me button in Oneplus website and hope they will get it back stock soon.
Click to expand...
Click to collapse
Thanks for that tip.
I just noticed an eBay listing that describes the SIM unlock as a very simple process. This seem to contradict what I read in a thread on here about having to be on the T-Mobile network for some length of time, etc.
Here's the listing and they claim you can SIM unlock the T-mobile variant by the simple process quoted below. Is this true?
How to Unlock (Network unlock) this Mobile:
· Connect you phone to WIFI
· Go to Settings
· Go to WIFI & Network
· Go to SIM & Network Setting
· Go to Network Unlock.
· Click and then go to Permanent Unlock.
· It will take some time and will give you confirmation message.
· Sometimes Unlocking Server is Busy or there is some connection problem, then try again.
· It will give you confirmation message once Unlocking is done.
· Restart the devise
Click to expand...
Click to collapse
But will this work if you are not T-mobile user and will get sealed box from OP store?
ITMASTER said:
But will this work if you are not T-mobile user and will get sealed box from OP store?
Click to expand...
Click to collapse
Yes, that's what I want to know too! The process says, "connect to wi-fi"... so... maybe??
When I called oneplus support they told me it need to be used with t-mobile line at least 40 days than can unlock. But not sure if they are right. We need someone who is in US and can get it and test at least if it will not work can return back.
You could try contacting fcc since you would buy the phone out right and not owe on it I had to do that for my n10 I was supposed to have phone on service for 6 months I think but got it unlocked within a week from when I contacted fcc
But from another side we pay full price in oneplus store so T-mobile should unlock it right away. Because this is not contract phone with payments.
I purchased a T-Mobile 8T from OnePlus and it arrived about a week ago. I used the phone for a few days while I attempted to get T-Mobile to unlock the device. I went through 3 call center reps and one in-store rep, and all of them said that because I purchased the device from OnePlus and not from T-Mobile directly, that they do not have any record of the IMEI being in their system and that there is nothing they can do to unlock it. They told me to contact OnePlus to get it unlocked, who then told me that T-Mobile is the only one who can unlock the device and that it will take 45 days before T-Mobile will be able to do so.
Returning the device today. It's a shame, because I really do like the device (despite the fact that the camera is significantly worse than my 3T).
cpkelley94 said:
They told me to contact OnePlus to get it unlocked, who then told me that T-Mobile is the only one who can unlock the device and that it will take 45 days before T-Mobile will be able to do so.
Returning the device today. It's a shame, because I really do like the device (despite the fact that the camera is significantly worse than my 3T).
Click to expand...
Click to collapse
Any chance you can try or have tried the process suggested by the eBay vendor? (in post #4 in this thread)?
fredekr said:
Any chance you can try or have tried the process suggested by the eBay vendor? (in post #4 in this thread)?
Click to expand...
Click to collapse
Yes I tried this many times over the last few days, did not work for me. The result says the device is not eligible for unlock, then below returns a server error.
cpkelley94 said:
Yes I tried this many times over the last few days, did not work for me. The result says the device is not eligible for unlock, then below returns a server error.
Click to expand...
Click to collapse
Sorry to hear that. But I'm glad to hear your experience because I was about to buy directly from OnePlus since I have a $30 off coupon, which brings the price down to $320 at the moment.
The eBay vendor insists that their process works and will accept a return if not... I wonder if there's any reason that a phone from that vendor would work, but a phone from OnePlus directly would not...?
fredekr said:
Sorry to hear that. But I'm glad to hear your experience because I was about to buy directly from OnePlus since I have a $30 off coupon, which brings the price down to $320 at the moment.
The eBay vendor insists that their process works and will accept a return if not... I wonder if there's any reason that a phone from that vendor would work, but a phone from OnePlus directly would not...?
Click to expand...
Click to collapse
I think it will work only if you do it right out of the box without putting in T-Mobile sim card.
fredekr said:
Sorry to hear that. But I'm glad to hear your experience because I was about to buy directly from OnePlus since I have a $30 off coupon, which brings the price down to $320 at the moment.
The eBay vendor insists that their process works and will accept a return if not... I wonder if there's any reason that a phone from that vendor would work, but a phone from OnePlus directly would not...?
Click to expand...
Click to collapse
If the eBay vendor has opened and activated the device with a T-Mobile SIM card for >40 days, it may actually work in that case, I'm not sure. It could also depend on whether the eBay vendor bought the device from T-Mobile rather than OnePlus. But this has been my experience with a brand-new device from OnePlus.
ITMASTER said:
I think it will work only if you do it right out of the box without putting in T-Mobile sim card.
Click to expand...
Click to collapse
Hmm... that's interesting, what makes you say that?
cpkelley94 said:
If the eBay vendor has opened and activated the device with a T-Mobile SIM card for >40 days, it may actually work in that case, I'm not sure. It could also depend on whether the eBay vendor bought the device from T-Mobile rather than OnePlus. But this has been my experience with a brand-new device from OnePlus.
Click to expand...
Click to collapse
Yes, and thanks for sharing your experience. I don't think the eBay vendor has opened the boxes, but they do say that they acquired the phones directly from T-Mobile.
fredekr said:
Yes, and thanks for sharing your experience. I don't think the eBay vendor has opened the boxes, but they do say that they acquired the phones directly from T-Mobile.
Click to expand...
Click to collapse
Judging from my conversations with T-Mobile, this matters, because if they were purchased from T-Mobile then they should have the IMEI in their database.
fredekr said:
Hmm... that's interesting, what makes you say that?
Click to expand...
Click to collapse
I assume that from the eBay vendor who says their boxes sealed, so logically they never had T-Mobile card inserted. Also I saw some post in oneplus forum that guy used to have unlocked 8T which worked with other carrier when he inserted T-Mobile card phone get locked to T-Mobile.
Also I saw this thread it is about OP 8 but they have same situation.
OnePlus Community
Introducing our new OnePlus Community experience, with a completely revamped structure, built from the ground-up.
forums.oneplus.com