Has anyone managed to get this phone successfully working on the Visible network? It works on Verizon, so there should be no technical reason why it won't work on Visible as they are literally owned by Verizon. I activated my wife's iPhone SE and it works great for her. Stuck that active SIM in my phone and couldn't get it working for the life of me. I found the APNs to add, but I could never get the phone to let me add them.
If anyone has any tips I would greatly appreciate it!
What's the issue with the phone not letting you add the APN? Do you get any error messages or something?
malimukk said:
What's the issue with the phone not letting you add the APN? Do you get any error messages or something?
Click to expand...
Click to collapse
I'm not sure what the issue is, when I put the Visible SIM in the phone and then view the APNs under the SIM card settings, I try to add one and the only option that isn't greyed out is the "APN" box. I can't enter anything in any of the other fields.
Homestar1217 said:
I'm not sure what the issue is, when I put the Visible SIM in the phone and then view the APNs under the SIM card settings, I try to add one and the only option that isn't greyed out is the "APN" box. I can't enter anything in any of the other fields.
Click to expand...
Click to collapse
This seems to be a stupid google/verizon issue. Anyway, try this:
https://forum.xda-developers.com/pi...llular-apn-t3697425/post75157321#post75157321
I am not sure if it will work on android 9/10/MIUI, it should. If it doesn't work, let me know and we can take it from there.
malimukk said:
This seems to be a stupid google/verizon issue. Anyway, try this:
https://forum.xda-developers.com/pi...llular-apn-t3697425/post75157321#post75157321
I am not sure if it will work on android 9/10/MIUI, it should. If it doesn't work, let me know and we can take it from there.
Click to expand...
Click to collapse
So I ended up finding a user who'd created an app in order to manually add APNs to MIUI devices. That allowed me to manually add the APNs I needed to my phone. But even after installing the Visible app and signing in, then rebooting several times, even going into the phone information screen and trying to force provisioning and manually enable VoLTE I had no luck. For some reason this carrier just doesn't seem to be compatible with this device which is a real bummer.
Related
A couple of times now, when I'm out and about I lose my cellular data connection. It just stops working. In the past on other devices when this has happened a reboot will usually fix it. But on my Atrix 2, when I reboot the phone comes one with Airplane Mode enabled (please note that I did not turn on Airplane mode). If I try to turn Airplane Mode off, it will just sit and say "Enabling wireless connections" but never actually turn them on. I have to actually do a battery pull to fix this problem. The first time it happened I went and got a new SIM card (as mine was pretty old), and it just happened to me again this afternoon. I'm past my 30 day return policy (bought the phone at Best Buy) so I can't return it.
Has anyone else experienced this problem? Anyone have any ideas on what might be causing this?
Just to reiterate, I did not turn on Airplane Mode, the phone powers on with it enabled and then won't actually turn off Airplane Mode when I tell it to.
i have the same problem too. After it happens couple times, i find out it might be the problem from the at&t address book issue which cause the phone cant read the sim for some reason (as it result, airplane mode keep enable). I also believe it is because the phone has been unlocked so the at&t address book crash. Is your phone unlocked?
Well, i am not quite sure it work on ur phone, but here is how i do it usually.
Way 1- plugin another sim card(sometimes i dun even need to do it), load the at&t address book, it will force the phone to load sim card cause of the contact from sim (then it should work right after that or after reboot)
Way 2- pull the battery for 1 day, it will work after that(but this is kinda dumb)
Hope this can help you XD.
athris said:
i have the same problem too. After it happens couple times, i find out it might be the problem from the at&t address book issue which cause the phone cant read the sim for some reason (as it result, airplane mode keep enable). I also believe it is because the phone has been unlocked so the at&t address book crash. Is your phone unlocked?
Well, i am not quite sure it work on ur phone, but here is how i do it usually.
Way 1- plugin another sim card(sometimes i dun even need to do it), load the at&t address book, it will force the phone to load sim card cause of the contact from sim (then it should work right after that or after reboot)
Way 2- pull the battery for 1 day, it will work after that(but this is kinda dumb)
Hope this can help you XD.
Click to expand...
Click to collapse
My phone is not unlocked. I could see the AT&T Address book thing contributing, I've NEVER had that thing work right, and thus I don't even have it set up on my phone (it's on there in my Accounts, but it's not configured that I know of because i do my contact syncing through Google).
Battery pull definitely solves the problem, at least temporarily. The only other SIM I have is the old one they took out when they replaced the SIM after this happened the first time. I also don't store any contacts on my sim (again use google for that), so I don't know if doing a SIM swap would solve the problem in a more permanent way since I've basically already done that.
I tried battery pull, but it doesn't work sometimes. The reason i run at&t address book because it would force the phone to detect the sim again(cause of the contact). Lucky it doesn't always happen. hoping Motorola can fix this issue on next update.
**I just think about it, it might be some stupid mistake from motorola that overwrite the memory about the phone status section.
have you guys tried factory resetting it?
I tried to reset but it doesn't help at all
Sent from my MB865 using XDA App
how about freezing or removing the apps from att?
athris said:
I tried battery pull, but it doesn't work sometimes. The reason i run at&t address book because it would force the phone to detect the sim again(cause of the contact). Lucky it doesn't always happen. hoping Motorola can fix this issue on next update.
**I just think about it, it might be some stupid mistake from motorola that overwrite the memory about the phone status section.
Click to expand...
Click to collapse
hmmm i guess this would help.. https://supportforums.motorola.com/message/506301
look for the number 6 post.
pilboyz said:
hmmm i guess this would help.. https://supportforums.motorola.com/message/506301
look for the number 6 post.
Click to expand...
Click to collapse
Hmm, I did this just yesterday, I'll give it a week or so and see if the issue happens again after setting my contact storage to my Google account.
mkoby said:
Hmm, I did this just yesterday, I'll give it a week or so and see if the issue happens again after setting my contact storage to my Google account.
Click to expand...
Click to collapse
ok just inform us what happens.
I have and identical problem.
My phone would turn with the Airplane mode ON and I can't deactivate it, or even if it shows I can, it's not in the menu and I won't get any signal.
I can't recall If it happened because of a change but I doubt so.
I tried factory reset / cache / dalvik, also flashing numerous rom from neutrino to cm7 to cm9 and even MIUI (which worked the first time I flashed it for a day and then same error).
And It will also occasionnaly reboot If I try too hard checking for networks and such.
Any help ?
Hi to all, I'm writing here because I had my first problems with my v970 (with etotalk rom). This evening I checked my mobile and I found that none of the sim was active (I was not in airplane mode) and I could not activate them, as if they were not in their slots. Meanwhile the upper part of the device began to heat up, so I tought it could be an antenna/receiver problem. I almost forgot to say that I installed Truecaller (deleting Contapps) and updated facebook and few others apps less than one hour before the event, but I already uninstalled them to exclude some of the possible causes. I'll gladly listen to any advice. Thank's in advance. GL
Restart, and see if it continues.
Already tried a lot of times, with or without sim cards. I also noticed an abnormal use of battery.
When did the problem start? What did you do before it started? Does your cellphone always have no signal, or does it come & go (sometimes SIM works, sometimes it doesn't)? Have you checked your APN settings?
post-mortem said:
When did the problem start? What did you do before it started? Does your cellphone always have no signal, or does it come & go (sometimes SIM works, sometimes it doesn't)? Have you checked your APN settings?
Click to expand...
Click to collapse
The problem started yesterday and I never experimented It till now. As I Said, before I encountered It, I updated some apps from the market and I changed the default caller manager (should I call It in this way?) with Truecaller. I also deleted my sim contacts
. I can't check apn because there are no apns to check (Android shows me the voice "mobile networks" but I can't select it
Update: I tried to restore the original rom, but the problem persists. I also made a check with the recovery, and it shows me that the device cannot detect sim cards. I begin to think that it's an hardware problem (ouch). Am I right?
What did you do in recovery that checks SIM cards? Are you talking about CWM recovery?
post-mortem said:
What did you do in recovery that checks SIM cards? Are you talking about CWM recovery?
Click to expand...
Click to collapse
Nope, it's the faulty recovery that etotalk sent me with the phone. I would like to install the cwm and flash another rom, but I'll leave that as the last option
If the recovery they sent you is faulty, then what good is it? If there's a custom recovery available for your phone, you might as well go with it, not that it'll solve anything by itself.
You might try inserting some kind of shim along with the SIM card to see if the extra pressure help make contact with the leads. Careful, of course, that whatever you stick in there doesn't stay behind.
post-mortem said:
If the recovery they sent you is faulty, then what good is it? If there's a custom recovery available for your phone, you might as well go with it, not that it'll solve anything by itself.
You might try inserting some kind of shim along with the SIM card to see if the extra pressure help make contact with the leads. Careful, of course, that whatever you stick in there doesn't stay behind.
Click to expand...
Click to collapse
I know about the recovery, but I was trying to don't invalidate the warranty (as if I'll ever use it...). Now I'm charging the phone, it's already the third time today...
Aw, heck. If you've got warranty, just send it in.
post-mortem said:
Aw, heck. If you've got warranty, just send it in.
Click to expand...
Click to collapse
Yep, I've got warranty, but sending it in China will cost me almost as much as buying a new one
Ok, I flashed a recovery and a custom rom, but nothing happened.The signal is still absent and the antenna heats up the same way as before. I tried to enter engineer mode and it shows me messages as "com.android.internal.telephony.CommandExcepti on: RADIO_NOT_AVAILABLE", "3G off. Cannot set", ecc... It also shows me "invalid IMEI" if I try to look at it and I cannot change it back with the AT +EGMR command (it says "Radio on" and "SIM State: ABSENT", altough the SIM card is in its slot).
I think you have to crack the case.
ArcheoGian said:
Ok, I flashed a recovery and a custom rom, but nothing happened.The signal is still absent and the antenna heats up the same way as before. I tried to enter engineer mode and it shows me messages as "com.android.internal.telephony.CommandExcepti on: RADIO_NOT_AVAILABLE", "3G off. Cannot set", ecc... It also shows me "invalid IMEI" if I try to look at it and I cannot change it back with the AT +EGMR command (it says "Radio on" and "SIM State: ABSENT", altough the SIM card is in its slot).
Click to expand...
Click to collapse
Hmmm... if your phone is reporting invalid IMEI numbers then I would try first to get that working as it should. Read this tutorial and re-write your IMEI numbers.
Then I would try the latest stock ROM, which is available on ZTE support website. Here is the direct link to the ROM.
If your phone still doesn't work after that, then I'm afraid you have a hardware problem.
I have had the telephone for more than one month with no problem. Trying every ROM made by Bruno with no problem at all with signal, but...
About 4 days ago, I started suffering exactly the same problems stated by ArcheoGian. I have tried everything (installing older Roms, rebooting, changing SIMs from 1 to 2, etc.) but unfortunately with no success. I just have to try to install the original ROM, but I supose it will be the same.
Afer a few reboots, I can make the telephone to search for a network, it founds it, it connects, it transfers data, I can make calls, but ramdomly (can be after 30 seconds, 30 minutes or maximum one hour) it disconnects and the red X of death (Xbox 360 times ) appears on top of the screen.
I can try to go and return from airplane mode, or search for networks that it won't re-connect.
I fear it can become a typical problem for this phone.
I am "delighted" to send it back to China and wait for two months to get it back (after explaining it to the seller and so on). Fingers crossed
@prinxo: did you buy it from eto...k? (I don't know if I can write the entire name of the seller)
Update: I tried everything it was told me (except to crack the case, at least not yet...), my last hope is to manually insert the IMEIs inside the data folder. There's just one problem: none of the methods suggested in the link posted by bcgngm works on my phone, so I need to generate the IMEIs whit my pc (I couldn't open the exe with windows 7, I'll try with win xp in a while, otherwise I have to ask someone to create it for me).
ArcheoGian said:
@prinxo: did you buy it from eto...k? (I don't know if I can write the entire name of the seller)
Click to expand...
Click to collapse
No, I bought it from another seller at Aliexpress.
As I thought: I tried to re-install an original ROM, and everything remains the same. I thought I was successfull but after one hour the phone disconnected itself from the network. After that moment, I need about 3 re-boots to get signal again and it lasts for just a few minutes.
At this point, I would disregard a software problem.
Happy happy to have to send it back to China.
ArcheoGian said:
Update: I tried everything it was told me (except to crack the case, at least not yet...), my last hope is to manually insert the IMEIs inside the data folder. There's just one problem: none of the methods suggested in the link posted by bcgngm works on my phone, so I need to generate the IMEIs whit my pc (I couldn't open the exe with windows 7, I'll try with win xp in a while, otherwise I have to ask someone to create it for me).
Click to expand...
Click to collapse
Why do you say it is not working? My preferred method is to use the adb commands (and for that you have to install Android SDK). Don't forget that when you type the commands there is no output message on the screen. The phone has to be restarted so that changes take effect.
bgcngm said:
Why do you say it is not working? My preferred method is to use the adb commands (and for that you have to install Android SDK). Don't forget that when you type the commands there is no output message on the screen. The phone has to be restarted so that changes take effect.
Click to expand...
Click to collapse
The third and the fourth ones are the only methods to restore IMEI I didn't try, just because I never used sdk and adb (and I'm not sure to be able to use them). I followed the others options (I also created the IMEI file with the russian program), but it continues to show me the "invalid IMEI" message. Can you help me, maybe showing me a good walkthrough?
This ADB Tutorial looks easy to follow. Check it out!
Hello everyone, for some reason today i decided to update my phone to the new pm5 (I think) when it booted up i noticed I had no data, when i went to check the apns it shows one for verizon but all the details are empty and greyed out. I can't edit them or Add a new apn set so I can't use any data when not home on wifi. Anyone run across this? any ideas on how to fix it??
tiemonkey said:
Hello everyone, for some reason today i decided to update my phone to the new pm5 (I think) when it booted up i noticed I had no data, when i went to check the apns it shows one for verizon but all the details are empty and greyed out. I can't edit them or Add a new apn set so I can't use any data when not home on wifi. Anyone run across this? any ideas on how to fix it??
Click to expand...
Click to collapse
Hi
Make sure imei is ok
MAX 404 said:
Hi
Make sure imei is ok
Click to expand...
Click to collapse
how would i know if it was ok? it shows the imei in system and on the back of the phone are the same.
tiemonkey said:
how would i know if it was ok? it shows the imei in system and on the back of the phone are the same.
Click to expand...
Click to collapse
If so then Imei is ok ,
Could you do it before , Verizon does not locks this settings out?
Check better in your device forum
I'm not sure if I was able to before or not, never seemed to run into this issue, the apn is there but a lot of the required fields are blank instead of filled in, I have tried the two roms in the Verizon sub forum and didn't have problems with them till I switched off of the last one to go back to stock
Edit and I checked to see if the imei was clean and it seems to be so, so it hasn't been blocked
Edit 2 so I don't have to double post, and I've tried switching back to one of the custom roms after this problem came up, and the apn issue showed up again so I'm not sure if it's the phone, sim card, or network
tiemonkey said:
I'm not sure if I was able to before or not, never seemed to run into this issue, the apn is there but a lot of the required fields are blank instead of filled in, I have tried the two roms in the Verizon sub forum and didn't have problems with them till I switched off of the last one to go back to stock
Edit and I checked to see if the imei was clean and it seems to be so, so it hasn't been blocked
Edit 2 so I don't have to double post, and I've tried switching back to one of the custom roms after this problem came up, and the apn issue showed up again so I'm not sure if it's the phone, sim card, or network
Click to expand...
Click to collapse
Hi
Check this thread it talks about it
http://forum.xda-developers.com/sprint-s7-edge/help/apn-settings-grayed-t3338079
Hello Experts
Just received my brand new Xperia XZ Premium international Dual sim on Sunday. I've been with Sprint for twenty years but wanted this phone badly and stepped into a T-Mobile store today.
They inserted SIM card in slot one and proceeded to activate phone. Everything seems to be there under access point except the enable/disable is grayed out even though is says APN enabled.
I contacted seller through Amazon and they said to do a factory reset. I have four times. What am I doing wrong?? Does the SIM card be active before placing it in SIM tray??
daisy192 said:
Everything seems to be there under access point except the enable/disable is grayed out even though is says APN enabled.
Click to expand...
Click to collapse
Um... Where exactly do you see "enable/disable" under APN settings?
Under Access Point Names
You might have to activate the SIM first. Make sure you select "LTE preferred" and when you search for service providers it should automatically choose T Mobile, if not, manually select it. It should also populate the APN settings automatically, but you can enter them manually. Check here:
https://support.t-mobile.com/docs/DOC-2090
Sim Card Working
Yes that was it. The Sim card must be activated first. You would have thought the genius at T-Mobile would have known this. All is well thank you experts. One more thing I updated the phone with the new Oreo and now every time I DL an app from The Play Store it crashes with message com.android. phone has stopped. Then it asks to close the app and takes me out and I have to finger print my way back in. The apps are downloading but this is getting tiresome. I've already factory reset twice so please don't ask me to do that again lol! Any suggestions would be greatly appreciated. I have the International dual Sim model 8142
Yes that was it. The Sim card must be activated first. You would have thought the genius at T-Mobile would have known this. All is well thank you experts. One more thing I updated the phone with the new Oreo and now every time I DL an app from The Play Store it crashes with message com.android. phone has stopped. Then it asks to close the app and takes me out and I have to finger print my way back in. The apps are downloading but this is getting tiresome. I've already factory reset twice so please don't ask me to do that again lol! Any suggestions would be greatly appreciated. I have the International dual Sim model 8142
daisy192 said:
Yes that was it. The Sim card must be activated first. You would have thought the genius at T-Mobile would have known this. All is well thank you experts. One more thing I updated the phone with the new Oreo and now every time I DL an app from The Play Store it crashes with message com.android. phone has stopped. Then it asks to close the app and takes me out and I have to finger print my way back in. The apps are downloading but this is getting tiresome. I've already factory reset twice so please don't ask me to do that again lol! Any suggestions would be greatly appreciated. I have the International dual Sim model 8142
Click to expand...
Click to collapse
Go to apps . Open phone and push on the three dots on top right . Select voicemail and turn off visual voicemail. Now you should be good. Worked for me
Heinous said:
You might have to activate the SIM first. Make sure you select "LTE preferred" and when you search for service providers it should automatically choose T Mobile, if not, manually select it. It should also populate the APN settings automatically, but you can enter them manually. Check here:
https://support.t-mobile.com/docs/DOC-2090
Click to expand...
Click to collapse
pikeylfc said:
Go to apps . Open phone and push on the three dots on top right . Select voicemail and turn off visual voicemail. Now you should be good. Worked for me
Click to expand...
Click to collapse
Yep that did it Thanks
Volume
Can anyone tell me where in the heck are the volume rockers on this phone?? Or must I keep going into settings. Also the phone on this thing is terrible. I can't hardly hear anyone talking even with speakers on. I love the features on this device put it is after all a phone. HELP!!
daisy192 said:
Can anyone tell me where in the heck are the volume rockers on this phone?? Or must I keep going into settings. Also the phone on this thing is terrible. I can't hardly hear anyone talking even with speakers on. I love the features on this device put it is after all a phone. HELP!!
Click to expand...
Click to collapse
Above the power button....
You may want to get the Apn automatically then change the apn type to blank (don't fill in) and the apn protocol to ipv4/ipv6. I had an issue with hotspot until I changed those. The automatic update isn't accurate.
Can anyone assist? I have the international dual sim xperia xz premium. I had been set up an working fine on the T-Mobile network. Fingerprint scanner was working. Everything was working fine. Then problems arose. The phone starting having horrendous signal issues. When you made and received phone calls, you could not hear the other person well at all (to the point people would hang up in frustration). No matter who I call this was happening. I thought it might be a sim issue. I put that same sim in a nexus 6p, and had no problems. I tried factory reset a couple times on the xperia and nothing has helped. Another thing i noted, is there is nothing under APN settings. I alerted T-Mobile of this and they put the settings in, but they dont seem to stick (save). At this point my xperia is an xpensive paper weight. Can anyone guide me in the correct direction. Really in need of help. Everyone has been hounding me to jump to iphone because of this. Not giving up yet.
PROBLEM:
Purchased new sim card with Mint Mobile for Google Pixel 3. Phone is not recognizing SIM card. Google Pixel 3 Forum did not respond. Is there another place to put this question?
DETAILS:
Phone is compatible, sim is functioning and active.
Bought phone on Ebay. Seller said it is unlocked. IMEI Check came back inconclusive though.
Sim Status: Not Available.
Phone number: Unknown.
Phone did not come with SIM Tray. Purchased google Pixel 3 XL sim tray online. Seems to fit right into slot.
Double checked sim was inserted on correct side. Reset network settings + Factory reset phone.
Sim works fine in Razer 2 Phone.
SIM option greyed out in Network Settings.
QUESTION: Does anyone have any troubleshooting solutions? I would like to switch to this phone and I need the phone to recognize the SIM card.
Clear data in Sim Toolkit.
Network reset.
Check hidden phone settings.
Check sim card electrical contacts... that's all I got.
Return for refund.
blackhawk said:
Clear data in Sim Toolkit.
Network reset.
Check hidden phone settings.
Check sim card electrical contacts... that's all I got.
Return for refund.
Click to expand...
Click to collapse
Hidden phone settings? you mean developer mode options? Do you know which options would be causing the issue? I skimmed over them and didn't know what I was looking for.
Pernilex said:
Hidden phone settings? you mean developer mode options? Do you know which options would be causing the issue? I skimmed over them and didn't know what I was looking for.
Click to expand...
Click to collapse
What do you mean by SIM electrical contacts? Are you referring to the hardware?
Pernilex said:
Hidden phone settings? you mean developer mode options? Do you know which options would be causing the issue? I skimmed over them and didn't know what I was looking for.
Click to expand...
Click to collapse
Ones not accessible to a stock Android user like toggling on the blue light filter. In settings it will be off but it's running anyway. A book reading app did that to me when it did an unclean uninstall. I had to reinstall it, change the setting, then uninstall again to fix the issue.
Perhaps accessible with adb editing but you would need to find it first.
Otherwise a factory reset would be needed to purge the erroneous setting.