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[Q] Android can't see extSD media files all of a sudden!

Before I start, I was unsure where to put this thread, anyway as it wasn't an individual phone problem, I decided to put it in the general problem.
Also I have researched this problem - so I'm not wasting your time by reading this thread.
Anyway, all of a sudden my media files aren't seen on the music player or the gallery, there are pictures on there and music. I can use a File explorer and I can see all of it, just I can't see them in the music players or load them. ITS SO ANNOYING. Apparently its got to do with some .nomedia ROM manager problem, I've formated my card and put a few pictures on it, STILL NO LUCK?. After this, i re-flashed it, still same problem.
The music player detects nothing
the gallery either detects nothing OR says there is not enough space on your sd card. (well theres 3gb of space).
Thanks.
EDIT: OTHER MUSIC APPS CAN'T SEE MY MUSIC EITHER!!!
EDIT2: THE INTERNAL SD CARD MEDIA ISN'T AVAILABLE EITHER?!?

Just search,
/Emmc
Or
/mmc
On the root of your sd.
That will contain all of your data.
Hit THANKS If I Helped You.
LIFE Is Time,
Use It Wisely.
Visit My Blog For More Info​
Click to expand...
Click to collapse

FIXED! Thanks for responding dude,
anyway this is how I fixed it - I hope this helps someone:
The first problem was ROM manager - it put these .nomedia things on your sd cards (ex and internal), this mean't you couldn't see any media on your phone - ( which obviously meant nothing came up in gallery or music) - I followed this guide to get rid of the issue (well done Dragn4rce for making the simple guide)
Thanks for reading!

Bookmarking post
Sent from my PC36100 using Tapatalk 2

Name. said:
FIXED! Thanks for responding dude,
anyway this is how I fixed it - I hope this helps someone:
The first problem was ROM manager - it put these .nomedia things on your sd cards (ex and internal), this mean't you couldn't see any media on your phone - ( which obviously meant nothing came up in gallery or music) - I followed this guide to get rid of the issue (well done Dragn4rce for making the simple guide)
Thanks for reading!
Click to expand...
Click to collapse
Please edit the title of your OP to include [SOLVED].
This will help others when searching
Thanks
p.s. questions should go in the Q&A sections, when there is one

[bug] Resume last played media button is missing

Resume last played media button is missing if last played video is from /storage/sdcard1/... folder. Completed videos aren't marked too. (Didn't checked another folders)
It is on its place even if last played media file is same but has another path because of different device mount point (/mnt/ext_sdcard/...)
(Just playing with filtering scanning folders)
OS is Android 4.2.2, PacMan Rom
Device is Huawei U9508
Here's a bug demostration:

I think MX Player is path specific. I'd recommend changing your defined video folders in your MX settings, so that it only checks 1 mount path of your SD card.

I know that it's solution to change video folders
But why it does work for some folders and for some folders it doesn't?

For example, it does appear for "/mnt/sdcard1/Anime/GTO/GTO - 01.avi", but doesn't for "/storage/ext_sdcard/Anime/GTO/GTO - 01.avi".
...while it's more likely to user select the /storage/... folder in settings, because when you open folder selection dialog, opened path is /storage/emulated/0/

bakatrouble said:
For example, it does appear for "/mnt/sdcard1/Anime/GTO/GTO - 01.avi", but doesn't for "/storage/ext_sdcard/Anime/GTO/GTO - 01.avi".
...while it's more likely to user select the /storage/... folder in settings, because when you open folder selection dialog, opened path is /storage/emulated/0/
Click to expand...
Click to collapse
Have you checked under menu?

ktsamy said:
Have you checked under menu?
Click to expand...
Click to collapse
I do know how to fix it, but some others don't.
It think, it's a bug, when you shouldn't select some folders to get this button appear.
Here goes a bug demonstration (screencast):

bakatrouble said:
Resume last played media button is missing if last played video is from /storage/sdcard1/... folder. Completed videos aren't marked too. (Didn't checked another folders)
It is on its place even if last played media file is same but has another path because of different device mount point (/mnt/ext_sdcard/...)
(Just playing with filtering scanning folders)
OS is Android 4.2.2, PacMan Rom
Device is Huawei U9508
Here's a bug demostration:
Click to expand...
Click to collapse
Yes, I can reproduce the problem.
In my case my external sd card is mounted in /storage/extSdCard. One more location is exists on /mnt/extSdCard which is actually a link not a mount point. But, real path of the file will be /storage/extSdCard/*
When MX Player scans, it saves the real path to avoid file duplicate file listing.
when you set to scan only /mnt/extSdCard on video folders it will list file. But the file state is saved with the real path. Since it's outside of folder to be scanned it will be ignored & resume button will be hidden. As you add /storage/extSdCard to the list resume button will back.
It's because of lack of standardisation in mount point & unnecessary link of mount points across OEMs.
So, you have to be careful when selecting folders.
There are some workarounds that can fix the issue. I will discuss it with the developer. If you have any suggestions, it's highly appreciable.
I have attached the logs collected with mx log collector.
@bleu8888
Can you confirm my statement?
Sent from my Galaxy S5 using Tapatalk

About suggestions...
For example, QuickPic doesn't show these links in Explorer mode (there is only "emulated" folder in /storage/), but it may produce some troubles for users, I think.

bakatrouble said:
I do know how to fix it, but some others don't.
It think, it's a bug, when you shouldn't select some folders to get this button appear.
Here goes a bug demonstration (screencast):
Click to expand...
Click to collapse
Please try latest test build from following link:
https://sites.google.com/site/mxvpen/translation/test-build
Feedback will be appreciated.
Thanks

Media state saving is correct in this test build for every link/mount point, thanks!

[Bug Report] after update player can't see MicroSD card

My device is an Acer Iconia a700 running Android 4.1 stock and unrooted.
Yesterday MX player happily played my media files.
Today after an update of both player and codec to the most recent version it plays nothing.
The folder list is bare and empty except for ringtones and notifications.
The folder list includes /Removable (which is where all my media is kept because the onboard storage is full of boring work stuff)
But I have no video or audio available.
The card is mounted OK
I can see the files using the file manager and long-press and play with MX
But surely I should be able to expect the same behaviour as before this KitKat update ?

saywot said:
My device is an Acer Iconia a700 running Android 4.1 stock and unrooted.
Yesterday MX player happily played my media files.
Today after an update of both player and codec to the most recent version it plays nothing.
The folder list is bare and empty except for ringtones and notifications.
The folder list includes /Removable (which is where all my media is kept because the onboard storage is full of boring work stuff)
But I have no video or audio available.
The card is mounted OK
I can see the files using the file manager and long-press and play with MX
But surely I should be able to expect the same behaviour as before this KitKat update ?
Click to expand...
Click to collapse
Kindly refresh the list. If you are still not getting immediately goto help | bug report. Save the log and upload here.
It will be helpful to resolve the issue.

ktsamy said:
Kindly refresh the list. If you are still not getting immediately goto help | bug report. Save the log and upload here.
It will be helpful to resolve the issue.
Click to expand...
Click to collapse
I've refreshed quite a few times
- the folders/files on the card remain invisible.
I'll have a go at uploading a log when I've looked for alternative players.
This one was OK but I don't have time to fiddle around with it for too long to get it to work.

saywot said:
I've refreshed quite a few times
- the folders/files on the card remain invisible.
I'll have a go at uploading a log when I've looked for alternative players.
This one was OK but I don't have time to fiddle around with it for too long to get it to work.
Click to expand...
Click to collapse
Saving & uploading the logs won't take much time. Log file will a size of few kb.
If you really want to get it resolved, kindly upload. It's upto you.

I can confirm this issue
Hi,
I can confirm this issue on my daughters Tesco Hudl also. The hudl is running android 4.2.2. Up to yesterday it was working perfectly all year long with mx player to play all her kids tv shows. However after the update which downloaded to the tablet yesterday, none of the content on the microsd is detected in the mx player. I have tried manually adding it but to no avail. I also tried uninstalling and reinstalling to rule out the possibility of a corrupted update but still no luck. I am attaching the bug report here. Hopefully this can be resolved quickly since she uses it everyday.
Thanks,
Barry.

boneill81 said:
Hi,
I can confirm this issue on my daughters Tesco Hudl also. The hudl is running android 4.2.2. Up to yesterday it was working perfectly all year long with mx player to play all her kids tv shows. However after the update which downloaded to the tablet yesterday, none of the content on the microsd is detected in the mx player. I have tried manually adding it but to no avail. I also tried uninstalling and reinstalling to rule out the possibility of a corrupted update but still no luck. I am attaching the bug report here. Hopefully this can be resolved quickly since she uses it everyday.
Thanks,
Barry.
Click to expand...
Click to collapse
The log file doesn't contain any scan logs. Refresh the video list.
Once it completes Immediately open Help | Bug Report
Save the logs & upload

Maybe this will help someone.
ktsamy said:
The log file doesn't contain any scan logs. Refresh the video list.
Once it completes Immediately open Help | Bug Report
Save the logs & upload
Click to expand...
Click to collapse
I have managed to get to the bottom of this issue on my device. The issue was in the new update of mx player. I uninstalled and re-installed and started with a fresh version to make sure I was getting an accurate representation of the problem. When I navigated to the settings regarding the folders included in the search, there were two listings active. The main local path and also another one "/removable". However when I checked the path of my microsd on the Hudl, the card is mounted as "/mnt/[sdcard or external, I dont have the device to hand right now to check the exact path name but it is in the mnt path]/". So the issue in this new version seems to have been that it did not automatically include/add the sdcard path to the listings in mx player. I had to manually search for the path and then add it. After this a refresh showed all my media. Perhaps the new version removed some default paths etc, since the old version automatically detected the sdcard everytime. Either way I hope this information helps someone else. Sorry I don't have the exact path to hand, but you get the idea anyway. Mx player is a top notch product and I am delighted it works well for my daughter again.
All the best,
Barry.

boneill81 said:
I have managed to get to the bottom of this issue on my device. The issue was in the new update of mx player. I uninstalled and re-installed and started with a fresh version to make sure I was getting an accurate representation of the problem. When I navigated to the settings regarding the folders included in the search, there were two listings active. The main local path and also another one "/removable". However when I checked the path of my microsd on the Hudl, the card is mounted as "/mnt/[sdcard or external, I dont have the device to hand right now to check the exact path name but it is in the mnt path]/". So the issue in this new version seems to have been that it did not automatically include/add the sdcard path to the listings in mx player. I had to manually search for the path and then add it. After this a refresh showed all my media. Perhaps the new version removed some default paths etc, since the old version automatically detected the sdcard everytime. Either way I hope this information helps someone else. Sorry I don't have the exact path to hand, but you get the idea anyway. Mx player is a top notch product and I am delighted it works well for my daughter again.
All the best,
Barry.
Click to expand...
Click to collapse
The new logic was introduced in 1.7.32
If your primary sdcard (it may be internal or external) is mounted under /mnt/ then mx player will list /mnt/, if primary sdcard is mounted under /storage/emulated/ it will list /storage
It looks like your primary card is mounted under /storage & secondary card is mounted under /mnt
Even in this case, most of the vendors leave symbolic links.
The main issue is that, android doesn't use any standard for external Sd mount points. There is no api to determine the mount point too.

ktsamy said:
The new logic was introduced in 1.7.32
If your primary sdcard (it may be internal or external) is mounted under /mnt/ then mx player will list /mnt/, if primary sdcard is mounted under /storage/emulated/ it will list /storage
It looks like your primary card is mounted under /storage & secondary card is mounted under /mnt
Even in this case, most of the vendors leave symbolic links.
The main issue is that, android doesn't use any standard for external Sd mount points. There is no api to determine the mount point too.
Click to expand...
Click to collapse
Thanks for the reply. The card with the content in question(the physical microsd that I put in and out of the slot) is definitely mounted under /mnt/. You are correct the initial paths shown were /storage/ and /removable/. I had to manually add the /mnt/ one in the new version. Just out of curiosity, is the new logic the root of the issue for me? Before the update at the weekend the previous version detected the microsd immediately when it was inserted and then refreshed but the new one would not until the /mnt/ path was added manually.
Cheers,
Barry.

boneill81 said:
Thanks for the reply. The card with the content in question(the physical microsd that I put in and out of the slot) is definitely mounted under /mnt/. You are correct the initial paths shown were /storage/ and /removable/. I had to manually add the /mnt/ one in the new version. Just out of curiosity, is the new logic the root of the issue for me? Before the update at the weekend the previous version detected the microsd immediately when it was inserted and then refreshed but the new one would not until the /mnt/ path was added manually.
Cheers,
Barry.
Click to expand...
Click to collapse
If you have device with you, can you send the mount point list. If you don't know how to do, install fx explorer. From the options open file systems.
Can you post the screenshots (especially user storage area)
It will be helpful to diagnosis

ktsamy said:
If you have device with you, can you send the mount point list. If you don't know how to do, install fx explorer. From the options open file systems.
Can you post the screenshots (especially user storage area)
It will be helpful to diagnosis
Click to expand...
Click to collapse
I don't have the device with me at work unfortunately but as soon as I get home I will take the screen shots and the info you requested from fx explorer and upload here for you. I'll be in touch again in a few hours. Thanks again for all the help.
Cheers,
Barry.

boneill81 said:
I don't have the device with me at work unfortunately but as soon as I get home I will take the screen shots and the info you requested from fx explorer and upload here for you. I'll be in touch again in a few hours. Thanks again for all the help.
Cheers,
Barry.
Click to expand...
Click to collapse
Thanks.
There is no need of mx player screenshot.
Just take the screenshot of fx explore home & File systems (from options).
I think it will be enough.

boneill81 said:
I don't have the device with me at work unfortunately but as soon as I get home I will take the screen shots and the info you requested from fx explorer and upload here for you. I'll be in touch again in a few hours. Thanks again for all the help.
Cheers,
Barry.
Click to expand...
Click to collapse
Would you try latest test version? This issue might be fixed.
https://sites.google.com/site/mxvpen/translation/test-build

LG 360 Cam Download to MicroSD ?

Hi,
I was on a vacation and used the LG 360 Cam heavily. I was so excited with the pictures & videos I took and tried to download all of them from the cam's microsd and not realize that they were actually downloaded and saved to my internal memory until I got the popup saying that my internal memory is full.
Have been trying to find any setting to change the path to my microsd instead of internal memory but couldn't find one. Already provided my feedback in app store to ask the same thing and also dropped an email to the author but received no response so far.
Is there any of this forum member can advise if we can change the path somehow? Thanks.

Have you tried manually moving the files with a file explorer like es file explorer?
Sent from my LG-H830 using XDA-Developers mobile app

I have scoured the camera settings in the app and haven't found the ability to save to the SD Card.
As mentioned above, I've been manually moving the to the SD Card using Astro, tough I have been meaning to test Redirect File Organizer to see if that might do it for me automatically.

QUIETLYloud said:
Have you tried manually moving the files with a file explorer like es file explorer?
Sent from my LG-H830 using XDA-Developers mobile app
Click to expand...
Click to collapse
Moving the files manually is possible using stock gallery app but only after I downloaded to internal memory. I'm avoiding a condition where my internal memory is full so I can download directly to microsd in my phone.
vansmack said:
I have scoured the camera settings in the app and haven't found the ability to save to the SD Card.
As mentioned above, I've been manually moving the to the SD Card using Astro, tough I have been meaning to test Redirect File Organizer to see if that might do it for me automatically.
Click to expand...
Click to collapse
Please let me know how it goes...
I receieved the reply on my review I left in 360 Cam Manager page in Play Store :
Developer Response said:
Please use default Gallery app. Downloaded app doesn't have SD card permission.
Click to expand...
Click to collapse

swoofz said:
Please let me know how it goes...
I receieved the reply on my review I left in 360 Cam Manager page in Play Store :
Click to expand...
Click to collapse
Yep - figured this out last night. No SD Card support for this app. I'll keep looking.

After leaving the review in playstore I also dropped an email to the developer and received a reply just now telling me that it will be supported in October.. let's see

the app just updated with some new stuff and it mentions something about other storage, and the cam also has an update but i still do not see sd options
it says support adoptable storage for download image/vids

swoofz said:
Hi,
I was on a vacation and used the LG 360 Cam heavily. I was so excited with the pictures & videos I took and tried to download all of them from the cam's microsd and not realize that they were actually downloaded and saved to my internal memory until I got the popup saying that my internal memory is full.
Have been trying to find any setting to change the path to my microsd instead of internal memory but couldn't find one. Already provided my feedback in app store to ask the same thing and also dropped an email to the author but received no response so far.
Is there any of this forum member can advise if we can change the path somehow? Thanks.
Click to expand...
Click to collapse
I was able to edit the photos and videos from the 360 cam I have made a video about it here
https://youtu.be/wszkGqhooxE
Also Fyi there is a new firmware and app update which seems to have improved the quality of the images a bit as well as introducing an interval meter (timelapse) which is cool in 360 for that I used adobe premiere but the results where great

Hello,
can anyone tell me where the files from the 360 cam are stored in the internal Memory on my phone ?
I dont own the camera anymore but want to use the app an my phone for viewing purposes (and taking some screenshots as Little Planets)
So I need to know the excact path for Android to put my files there again
Thx in advance !
Ingo

fotoingo said:
Hello,
can anyone tell me where the files from the 360 cam are stored in the internal Memory on my phone ?
I dont own the camera anymore but want to use the app an my phone for viewing purposes (and taking some screenshots as Little Planets)
So I need to know the excact path for Android to put my files there again
Thx in advance !
Ingo
Click to expand...
Click to collapse
The route is sdcard/DCIM/AccessoryCamera/360 CAM...

kanehun said:
The route is sdcard/DCIM/AccessoryCamera/360 CAM...
Click to expand...
Click to collapse
Thank you :good:
I created this dir and put my files inside the /360 CAM directory but the files don´t appear in the app...
Is the app creating thumbnails or anything ? Can someone upload one thumbnail here for me ?
Thank you for your help !

It´s working now. Thank you. I had just a bad folder Name.

fotoingo said:
Thank you :good:
I created this dir and put my files inside the /360 CAM directory but the files don´t appear in the app...
Is the app creating thumbnails or anything ? Can someone upload one thumbnail here for me ?
Thank you for your help !
Click to expand...
Click to collapse
Did it work

WhatsApp Orphan/Unreferenced Media Cleanup

Hello All,
Can anyone help me with one problem, please? This is regarding WhatsApp media history. It is growing too large and consuming space with unnecessary media files.
I did "Clear chat" activity for some threads I believed were obsolete. But surprisingly, although chats were cleared, media files themselves were left untouched in the file system!
As a result I now have lots of orphan media files, which are not referenced in any WhatsApp chat. I cannot simply delete WhatsApp Media folder from the file system, as I have useful media there.
So my question: is there any way to scan the WhatsApp Media folder and delete orphaned/unreferenced media files?
I'm using Galaxy S8.
Thank you!

I have exactly the same problem, also looking for a solution here.
If anyone have a clue on this, please share.
Thank you !

I'm on same page in 2019.
Whatsapp backup on android seems to do a differencial backup on all files of whatsapp folder and is always larger than whats being listed on Storage option.
My ratings are so bad: Storage says 17gb and backup says 60gb ;/
If I use file manager apps to delete dupes, some chats will not present the media.
It would be awesome to have an app to defrag whatsapp chats and media files.

Hi. I have this problem too! Storage says 19GB but actually its taking up 38GB!

Count me in as well. 2.6GB vs 3.16GB. It may not seem much but it's on a Note 5 with just 32GB of storage and I'm trying to squeeze every available byte.

Just leaving my ward.
I managed to solve this manually. Kinda. It was hell. Still a lot of orphan files.
Hope someone has an answer.

RonAshman said:
Just leaving my ward.
I managed to solve this manually. Kinda. It was hell. Still a lot of orphan files.
Click to expand...
Click to collapse
How did you manage to (partially) clean up manually?

Any update on this issue ? Its driving me nuts having close to 20 gigs of unreferenced media in my phone.....I'm pretty sure Whatsapp can easily introduce a "cleanup" feature based on the same algorithm that generates the "storage" figure.
Once its done cleaning the Drive backup is as easy as deleting the old backup and creating a new one.
Question is what's the best way to submit this "feature request" which is in fact more like a bug report?

schaggo said:
How did you manage to (partially) clean up manually?
Click to expand...
Click to collapse
I downloaded everything to my pc and looked for duplicates martching crc.
Then for like a week I went over pictures deleting the ones I was sure I didn't need, and also used the file name to divide them by year/month.
Not really the best option.

I'm in 2022 and with the same issue for years. Love to know who to code for Android/IOS and have Whatsapp integration options so I could search for each media file agains each group or direct channel to do :
- remove duplicated/triplicated media content by replace the file reference in groups/conversations ;
- than process all orphaned files that are not located in group/conversations discussion.