UK pre order problem - Samsung Galaxy Note 20 Ultra Questions & Answers

Just trying to pre ordernote 20 ultra and trade in note 10+ 5g. No option in list.
Just had chat with Samsung who confirmed that there's no trade in deal for last years top model!

This has got to be a UK thing

MKchrias said:
Just trying to pre ordernote 20 ultra and trade in note 10+ 5g. No option in list.
Just had chat with Samsung who confirmed that there's no trade in deal for last years top model!
Click to expand...
Click to collapse
Interesting as I assumed the 10+ was only available as 5G and the Note 10+ does appear in the list of trade in devices (256GB).

jah said:
Interesting as I assumed the 10+ was only available as 5G and the Note 10+ does appear in the list of trade in devices (256GB).
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Click to collapse
Mines 512GB. Tried selecting 256 and entered IMIE, wouldn't take it.
Sent from my Samsung SM-N976B using XDA Labs

Hmm when I ordered I just chose Note 10+ 256GB and entered imei and it took it for my 5G version
Think I will give them a call Monday

The S20 ultra 156gb 5G was missing on the Ireland Samsung website I did the chat thing on the website and they added it and now sorted.

I pre ordered at CPW, £420 for my N10+5g and free buds live, so am happy. So far thet always come up with their promise

They're not accepting the Tab S6 on the Tab S7 either so I think it's deliberate.

SteveyJack said:
They're not accepting the Tab S6 on the Tab S7 either so I think it's deliberate.
Click to expand...
Click to collapse
Seems to be just had another chat with Samsung
Sent from my Samsung SM-N976B using XDA Labs

MKchrias said:
Just trying to pre ordernote 20 ultra and trade in note 10+ 5g. No option in list.
Just had chat with Samsung who confirmed that there's no trade in deal for last years top model!
Click to expand...
Click to collapse
You can do it via Carphone Warehouse, but trade ins via them (or Samsung) don't offer a good price. I know it's a hassle sticking it on eBay but you'll get a lot more money. Obviously if you need the money up front then a trade in is about the only option.
.

apprentice said:
You can do it via Carphone Warehouse, but trade ins via them (or Samsung) don't offer a good price. I know it's a hassle sticking it on eBay but you'll get a lot more money. Obviously if you need the money up front then a trade in is about the only option.
.
Click to expand...
Click to collapse
https://www.musicmagpie.co.uk/sell-mobile-phones/
£500 with £25 extra with code SELLTECH

Related

Europe Pre-order Shipping & Waiting room thread

This thread is for Europe pre-orders
Just ordered 64gb Orchid Gray S8. Decided on S8 rather than S8+ I figured a 5.7" screen was big enough!
This is my first ever Samsung phone, coming from OnePlus 3T. Really like the screens they are amazing.
Would be interested to know more about the processor and if bootloader will be unlockable like US versions. Actually with the 3T I just kept it locked and stock as well.
The US versions will be unlockable? What's your source on that? Word has been they will continue to lock all North American Snapdragons as has been their recent policy. The international on the other hand has remained unlockable and the conventional wisdom is it will remain so for the time being.
Where did you buy?
For the US version, I was looking at threads here, but admit did not go into a lot of detail in them. I bought directly from Samsung. I dislike carphone warehouse I had a pre-order for an HTC 10 with them, decided to cancel. What they didn't tell me at time of canceling was rather than getting automatically re-funded I got credit instead. I was just inside the window to get the money charged back to my account.
Also decided to go for the orchid grey as it looked amazing as well!
I'll wait three months or four. Then i might get the S8!
I was told by many stores that you can test the S8 and S8+ yourself beginning tomorrow 31.03.2017.
Sadly no promotions for us in Europe at all. Asked many stores across Germany, Switzerland, Austria as well as UK.
Kenishi99 said:
I was told by many stores that you can test the S8 and S8+ yourself beginning tomorrow 31.03.2017.
Sadly no promotions for us in Europe at all. Asked many stores across Germany, Switzerland, Austria as well as UK.
Click to expand...
Click to collapse
If you look in the VR thread it sounds like this's who pre-order might get still get an offer.
Super Chimp said:
If you look in the VR thread it sounds like this's who pre-order might get still get an offer.
Click to expand...
Click to collapse
I contacted my local vendors, Amazon as well as Samsung directly. They confirmend that we here in Europe won't get any promotions other than the included headsets.
At least not in Austria, Germany and Switzerland
Kenishi99 said:
I contacted my local vendors, Amazon as well as Samsung directly. They confirmend that we here in Europe won't get any promotions other than the included headsets.
At least not in Austria, Germany and Switzerland
Click to expand...
Click to collapse
That's a touch annoying.
Super Chimp said:
That's a touch annoying.
Click to expand...
Click to collapse
i dont think we will get the promotions as in the sd card + headphones bundle but we will get a free gear vr or a dex station otherwise Samsung would lose a lot of customers
Ordered both from Samsung shop UK (wasn't sure what size I wanted) but noticed CPW in the uk were offering a free Bluetooth speaker with pre orders (Don't need one but it's free, and more than samsung are offering)
So decided to cancel both my samsung pre orders and just ordered the S8 from CPW with free gift.
Sent from my SM-G935F using Tapatalk
jus71n said:
Ordered both from Samsung shop UK (wasn't sure what size I wanted) but noticed CPW in the uk were offering a free Bluetooth speaker with pre orders (Don't need one but it's free, and more than samsung are offering)
So decided to cancel both my samsung pre orders and just ordered the S8 from CPW with free gift.
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
how did you cancel your pre order with Samsung I have pre ordered the s8 but considering switching to the 8+ but I'm on the upgrade program and just been approved for new finance so not sure if I can or not
Strangeland16 said:
how did you cancel your pre order with Samsung I have pre ordered the s8 but considering switching to the 8+ but I'm on the upgrade program and just been approved for new finance so not sure if I can or not
Click to expand...
Click to collapse
It sure on that one mate, I paid for mine on my debit card so just rung and cancelled
Sent from my SM-G935F using Tapatalk
I have gone for the S8+ through O2 and you get a free speaker with them. Went into their store today and had a play on the S8 and S8+. Glad I have gone for the latter as it isn't as big as I feared. The size is actually really nice and both models look even more stunning in person.
T-16 DAYS YAAY
Gesendet von meinem SM-G928C mit Tapatalk
I ordered mine with CPW with a free Samsung level slim speaker promo. Not expecting anything else like the BAR headset honestly. The headphones are '99$' ones apparently which i guess is nice. I am Just excited for the phone!

international FD or china preorder?

Anyone know where I can preorder an international s8+ F/FD version? Or even the 6gb ram China version? Must be able to ship to Canada. Will China version be exynos as well? If not, not interested lol.
Wondering if I would also be able to receive the promo gifts if I preorder from outside my region.
sakohunter said:
Anyone know where I can preorder an international s8+ F/FD version? Or even the 6gb ram China version? Must be able to ship to Canada. Will China version be exynos as well? If not, not interested lol.
Wondering if I would also be able to receive the promo gifts if I preorder from outside my region.
Click to expand...
Click to collapse
Highly unlikely the china one will be compatible with your network frequencies depending on where you are.
Sent from my Note 7, S7 Edge or S6
force70 said:
Highly unlikely the china one will be compatible with your network frequencies depending on where you are.
Click to expand...
Click to collapse
Oh I'll have to look into that. Just hard to get any information on these versions at the moment
sakohunter said:
Oh I'll have to look into that. Just hard to get any information on these versions at the moment
Click to expand...
Click to collapse
Yeah at least anything very reliable. Have to wait a bit to see i guess
Honestly had the Dubai dual sim Note 7 and S7 edge too much hassle when it comes to warranty issues. Samsung does not cover overseas versions apart from their own country.
The cost alone for the s7 edge is very expensive and no point doing it yourself as you ruin the water seal.
I have gone the local Samsung. I know you want the dual sim as do I but for the repair and other costs no point.
kidd78 said:
Honestly had the Dubai dual sim Note 7 and S7 edge too much hassle when it comes to warranty issues. Samsung does not cover overseas versions apart from their own country.
The cost alone for the s7 edge is very expensive and no point doing it yourself as you ruin the water seal.
I have gone the local Samsung. I know you want the dual sim as do I but for the repair and other costs no point.
Click to expand...
Click to collapse
I get my international models at a local vendor so repairs wont be a problem. It would take awhile as they need to send the device back to irs country of origin but i dont mind as I have several devices i could use while its out.
Sent from my Note 7, S7 Edge or S6
Anyone have any experience with this website?
https://www.unlocked-mobiles.com/sim-free-mobile-phones/samsung-galaxy-s8-plus-sim-free-p-87505.html
It ends up cheaper than me ordering from Samsung Canada if I get to pay the non vat pricing
sakohunter said:
Anyone know where I can preorder an international s8+ F/FD version? Or even the 6gb ram China version? Must be able to ship to Canada. Will China version be exynos as well? If not, not interested lol.
Wondering if I would also be able to receive the promo gifts if I preorder from outside my region.
Click to expand...
Click to collapse
China is getting the 835 for sure. 6GB ram is semi-confirmed for Korea and China, but some people is saying that it is not going to be available at launch.
54wenzhao said:
China is getting the 835 for sure. 6GB ram is semi-confirmed for Korea and China, but some people is saying that it is not going to be available at launch.
Click to expand...
Click to collapse
Thanks, guess the 6gb is off my list. Would have been nice to have though.
https://m.clove.co.uk/samsung-galaxy-s8-plus
Found another site that ships the SM-G955F and cheaper than the first link.
I can also order an Led case too. I'll probably preorder from them.
I'm surprised that I can order from a third party reseller for even cheaper than Samsung in my region.
I'll probably be dinged with duty when i receive it like when I ordered my international note 7.
sakohunter said:
https://m.clove.co.uk/samsung-galaxy-s8-plus
Found another site that ships the SM-G955F and cheaper than the first link.
I can also order an Led case too. I'll probably preorder from them.
I'm surprised that I can order from a third party reseller for even cheaper than Samsung in my region.
I'll probably be dinged with duty when i receive it like when I ordered my international note 7.
Click to expand...
Click to collapse
Damn no silver or gold there either...what the heck?
Sent from my Note 7, S7 Edge or S6
At least you can get a promo gift with the second site.
"Additional Items
Thanks to Samsung's partnership with AKG & Harman Kardon, a pair of premium AKG (Harman) headphones worth up to £100 will be included in every box. Oh, and the S8 range still has a 3.5mm audio connector!"
That's a bonus!! i was thinking it was a long shot to receive any free gifts from ordering over seas.
sakohunter said:
At least you can get a promo gift with the second site.
"Additional Items
Thanks to Samsung's partnership with AKG & Harman Kardon, a pair of premium AKG (Harman) headphones worth up to £100 will be included in every box. Oh, and the S8 range still has a 3.5mm audio connector!"
That's a bonus!! i was thinking it was a long shot to receive any free gifts from ordering over seas.
Click to expand...
Click to collapse
That's not the bonus, that's just the same headphones included with every S8. The "bonus" headphones are with the Gear VR Immersive bundle that costs an extra $100 in the US. Don't think it's even being offered in the UK.
PewPewK said:
That's not the bonus, that's just the same headphones included with every S8. The "bonus" headphones are with the Gear VR Immersive bundle that costs an extra $100 in the US. Don't think it's even being offered in the UK.
Click to expand...
Click to collapse
Aww darn thought I was getting an awesome deal.
Phone being cheaper than the local preorders and I get a promo gift lol. Now I feel like I'm missing a promo gift...
bayfisher1958 said:
spoke with samsung. no north america asian model type with 6 gig ram.
Click to expand...
Click to collapse
http://www.samsung.com/sec/smartphones/galaxy-s8-plus-g955/SM-G955NZKESKO/
I wonder why the difference... Crazy not to offer the US fanboyz and girlz - and I also wonder if we'll get a 6gb in China.

Thinking about the Note 8, special offers?

Thinking about getting a Note 8 on AT&T under the next program.
Any deals I should know about? My friend just got one and also got a Samsung watch as part of the deal or maybe he got a credit that paid for one, something like that.
Thanks!
I believe ATT has a BOGO going on right now.
I would check to see if they are still offering the trade in for $300 credit. About a month ago, I was able to take advantage of the BOGO and stack trading 2 older devices for 600 in credits. May be gone but worth asking.
ILuvRice said:
I would check to see if they are still offering the trade in for $300 credit. About a month ago, I was able to take advantage of the BOGO and stack trading 2 older devices for 600 in credits. May be gone but worth asking.
Click to expand...
Click to collapse
But you need to be ex-owner of Note 7
On Edge of Note
Not true at all. The 300 trade in credit was an AT&T deal. I've never owned a note 7. I traded in a LG k10 and a nexus 6p for 600 total.
norbarb said:
But you need to be ex-owner of Note 7
On Edge of Note
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Click to collapse
Old note 7 owners got $450 off
ShrekOpher said:
Old note 7 owners got $450 off
Click to expand...
Click to collapse
I got $300 for my old note4 but I had note 7. Other wise they will give me just $94.
On Edge of Note
norbarb said:
I got $300 for my old note4 but I had note 7. Other wise they will give me just $94.
On Edge of Note
Click to expand...
Click to collapse
I picked up 2 Note7s from traded in an S5 and a Note 4, got 450 for each.
Looks like there is a $400 trade in option on Shop Samsung right now. Only good for 3 days.
https://www.samsung.com/us/mobile/p...D=PDM35874&CID=eml-brd-mul-1117-1942-Phone_A1
I don't have anything to trade in, I don't need two of them.
I was hoping to get in on that $300.00 dollar promo and get a Samsung watch but that ended. I was hoping they might have something coming up for Black Friday other than a Bogo. I'm one person, I don't need two phones LOL
kdoggy said:
I don't have anything to trade in, I don't need two of them.
I was hoping to get in on that $300.00 dollar promo and get a Samsung watch but that ended. I was hoping they might have something coming up for Black Friday other than a Bogo. I'm one person, I don't need two phones LOL
Click to expand...
Click to collapse
Read the post I just posted, offering $400 for a trade. Just buy an S5 for $150 and trade it in.

Anyone receive their 512GB Micro SD Card from Samsung?

Did they ship it with the phone or separate?
You order it after you bought the phone.
Lähetetty minun SM-N960F laitteesta Tapatalkilla
^This
To receive the card, you're supposed to open the Samsung Members app on your new phone and click the offer banner once it shows up (often takes up to three days). You should have been informed about this when you purchased your phone.
Do you have to buy from Samsung to get it?
PieceofSlice said:
Do you have to buy from Samsung to get it?
Click to expand...
Click to collapse
Nope. Any authorized retailer will do!
oddbehreif said:
Nope. Any authorized retailer will do!
Click to expand...
Click to collapse
What about brand new off of eBay?
oddbehreif said:
^This
To receive the card, you're supposed to open the Samsung Members app on your new phone and click the offer banner once it shows up (often takes up to three days). You should have been informed about this when you purchased your phone.
Click to expand...
Click to collapse
What is the Samsung Members app?
I'm just wondering if anyone received it from Samsung yet?
I'm totally lost. Is this a new deal? Is it free? Can't seem to find an answer by Googling it.
Same here can't find any info on the offer
The offer could be for specific market area. For example, here the small print says "in effect in Finland, Sweden, Norway, Denmark (Nordic Approved)". Each market area could have their own lures, depending on the market/sales situation, etc.
AFAIK, that "Samsung Members" app does about the same as "Samsung+" app (the latter is only for US). A good example about how a "global" company does not really understand what "global" means for customers.
JOSHSKORN said:
I'm totally lost. Is this a new deal? Is it free? Can't seem to find an answer by Googling it.
Click to expand...
Click to collapse
This was a couple of weeks ago. Samsung was selling the 512GB card for $49.00 with the purchase of a new Note 9. A week later they were giving the 512GB card for free with the purchase of the Note 9.
I believe these deals are dead now. Seen a couple of people saying they receive a pack of 10 of the 512GB cards when they received their card from this promo.
Just wanted to hear from people that actually received the card from Samsung.
felloffthetruck said:
I believe these deals are dead now.
Click to expand...
Click to collapse
Over here the campaign continues to the end of the year. But, I can't give feedback on receiving a card, as I bought my phone one month before the campaign even started (tough luck for me).
6thtry said:
Over here the campaign continues to the end of the year. But, I can't give feedback on receiving a card, as I bought my phone one month before the campaign even started (tough luck for me).
Click to expand...
Click to collapse
Over where? Link pls?
Im from Norway and have a 512GB Note 9. When I bought the phone I got information about the bundle, that you get 512gb card.
Signed it, got confirmation and tracking and now 2 weeks after I got mine
I still have the link and the promo is vaild to 10. january. I think the promo is only for Norway/ Nordic.
Cant post links right now, because Im a new user...
But whoever that need that link, try to PM me and I will reply it.
Here is the finnish campaign page:
https://www.samsung.com/fi/smartphones/galaxy-note9/note9-sdcard/
6thtry said:
Here is the finnish campaign page:
https://www.samsung.com/fi/smartphones/galaxy-note9/note9-sdcard/
Click to expand...
Click to collapse
Is there an American one and what do purchased dates have to be?
Sent from my Pixel 3 XL using Tapatalk
oneandroidnut said:
Is there an American one and what do purchased dates have to be?
Sent from my Pixel 3 XL using Tapatalk
Click to expand...
Click to collapse
The American one was a few weeks ago and I believe it's history now.
That one guy that says he received 10 of them from Samsung might be legit. I heard to same thing from another seller on eBay saying he also received 10 when he ordered the promo from Samsung with the phone.
I got one but had to pay through the nose for it.
felloffthetruck said:
The American one was a few weeks ago and I believe it's history now.
That one guy that says he received 10 of them from Samsung might be legit. I heard to same thing from another seller on eBay saying he also received 10 when he ordered the promo from Samsung with the phone.
I got one but had to pay through the nose for it.
Click to expand...
Click to collapse
I have a 256 gb just hate that pre-ordering a phone doesn't do you any good anymore. I would rather have 512 gb sdcard then the headphones I got lol
Sent from my Pixel 3 XL using Tapatalk
I just wrote to guy at tweeter that is PR from Samsung about this promo in Poland, i would gladly buy 512 GB card just to spare memory of phone and for storage more loseless music but 512GB card is very expensive, as was phone So - fingers crossed for this action. Maybe with little bit of luck - here in Poland - i can also get one card for free?
//edit:
PR from Samsung told me at tweeter that he dont know at what prices and conditions phones was sold at Finland or Norway so he cant tell why in Poland there was no such promotion. So as far as i know this is just very polite way to say "fk you" to all customers who pay sht load amount of cash for their phone. I bought mine (512GB version) in promotion for about $1150 / 1k EUR and this is a lot. I dont know what what they are thinking but im really disappointed. Normally 512GB version now you can buy from Samsung store for 1 256 euro or $1 437. Well...
DeVilio said:
PR from Samsung told me at tweeter that he dont know at what prices and conditions phones was sold at Finland or Norway so he cant tell why in Poland there was no such promotion.
Click to expand...
Click to collapse
Typical normal customer prices have been around 1030€ (128GB) and 1300€ (512GB), with pretty much no normal/significant discount campaigns so far; most campaigns have been offering something additional instead of price reduction.
The conditions for getting that campaign are (out of memory) about having to be bought during the campaign, in Nordic countries (and probably also taken into use in those countries), create/have a Samsung account, using the Samsung Members app (i.e. one has to register that account on the phone, too), and can not be combined with other campaigns/discounts.
As I mentioned earlier, the campaigns are likely "market" specific (just like the prices and models are), and are made up and run by Samsung as they see fit in each area. E.g. if they had too much stock of NEE model, put up a nordic campaign for a month, problem solved. Or something like that.

Samsung Premium

FYI if you're interested in the Samsung Premium care, purchase it at the time you are buying the phone! I purchased my Ultra and my wife's Note 10 at the same time and forgot to order Premium. So I figured once they arrived I'd just purchase it then, but to my surprise Samsung isn't offering it after purchase on the Ultra, I was able to buy it for my wife's Note 10. When I asked the CS guy he says he doesn't know why, but Samsung just changed the rules, only for the Ultra. ??.
TechGoon954 said:
FYI if you're interested in the Samsung Premium care, purchase it at the time you are buying the phone! I purchased my Ultra and my wife's Note 10 at the same time and forgot to order Premium. So I figured once they arrived I'd just purchase it then, but to my surprise Samsung isn't offering it after purchase on the Ultra, I was able to buy it for my wife's Note 10. When I asked the CS guy he says he doesn't know why, but Samsung just changed the rules, only for the Ultra. [emoji1746].
Click to expand...
Click to collapse
If it makes you feel better, I did request it for my son's device at purchase and the rep told me a couple days ago that it shows as cancelled. Like wtf guys? I get I can't add it to mine now, but why was my son's coverage cancelled??
Sent from my SM-N986U1 using Tapatalk
themisterwilson said:
If it makes you feel better, I did request it for my son's device at purchase and the rep told me a couple days ago that it shows as cancelled. Like wtf guys? I get I can't add it to mine now, but why was my son's coverage cancelled??
Click to expand...
Click to collapse
That's crazy, I will definitely keep an eye out for any cancelation with her phone.
TechGoon954 said:
That's crazy, I will definitely keep an eye out for any cancelation with her phone.
Click to expand...
Click to collapse
The rep I tried to sign up with caught it, not even me. They had to open a ticket to find out why it was cancelled. They haven't responded yet, but he also mentioned they made a change to the policy as far as the note 20 was concerned.
Sent from my SM-N986U1 using Tapatalk

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