Cannot access phone storage on PC. - OnePlus 7 Pro Questions & Answers

My OnePlus 7 Pro acts as Read-Only when I plug it in.
I noticed there is a folder in the OnePlus 7 Pro that has a Driver executable which installs the necessary drivers and I run that fine.
But that doesnt do anything and I cannot access my phone storage at all, that OnePlus folder with the drivers is all that shows up every time.
Yes I change it to "File Transfer", yes Ive tried all USB ports and even different UCB cables and cords. Going into device manager it seems windows is being a clown and cant seem to understand the drivers. Ive attached some pictures to show what I get.
Im honestly lost at this point as to what to do. Please help.

What does my computer show? Isn't it right there called storage D? If not right click run as admin and reinstall drivers and restart, plug phone in and choose file transfer..it may or may not pop up right away that's why need look at my computer

djhulk2 said:
What does my computer show? Isn't it right there called storage D? If not right click run as admin and reinstall drivers and restart, plug phone in and choose file transfer..it may or may not pop up right away that's why need look at my computer
Click to expand...
Click to collapse
Thats my 4TB PC storage drive, not the phone. Ive installed the drivers as admin, done everything I can think of and still what you see in the screens is what Ive been getting.

Have you tired running both setups?

djhulk2 said:
Have you tired running both setups?
Click to expand...
Click to collapse
Yes. They both just install the drivers so not sure why there are two setups.

How about the tool all in one, install drivers option

djhulk2 said:
How about the tool all in one, install drivers option
Click to expand...
Click to collapse
Just tried that and same thing T_T.

I'd remove the USB drivers, then install drivers from toolallinone, then scan for changes

djhulk2 said:
I'd remove the USB drivers, then install drivers from toolallinone, then scan for changes
Click to expand...
Click to collapse
Did that and does nothing. Same old T_T

Anyone can help?

10cheesecakes said:
Anyone can help?
Click to expand...
Click to collapse
Try this
https://www.youtube.com/watch?v=U7lruX5XfSs

Rebel021 said:
Try this
https://www.youtube.com/watch?v=U7lruX5XfSs
Click to expand...
Click to collapse
Yea I tried that and I get that "This device is not working properly because Windows cannot load the drivers required for this device. (code 31). I mentioned that in my initial post and have a picture of it.

Are you using a USB cable that supports data transfer? The original cable from OnePlus that came with your device as an example.

jcsww said:
Are you using a USB cable that supports data transfer? The original cable from OnePlus that came with your device as an example.
Click to expand...
Click to collapse
Yes I have the original and I bought a new one because I heard the original for some odd reason has issues with data transfer. It hasn't helped.

Bump? Anyone please help?

10cheesecakes said:
Bump? Anyone please help?
Click to expand...
Click to collapse
Just a shot in the dark...
Have you tried the PTP option?
I've had several phones that, for whatever reason, the files couldn't be seen unless I used PTP instead of the File Transfer option.

KOLIOSIS said:
Just a shot in the dark...
Have you tried the PTP option?
I've had several phones that, for whatever reason, the files couldn't be seen unless I used PTP instead of the File Transfer option.
Click to expand...
Click to collapse
Yes Ive tried that too to no avail sadly.

Any other ideas guys? It seems to be a Windows driver issue or something along those lines.

Any other help guys?

Related

no tethering windows Xp

just tried tethering my nexus s to my work desk top to be "off grid" but i'm having issues.
I cant for the life of me tether the NS to the computer (running windows xp -32bit).
i was able to do this fine on the n1, but no go on the nexus. the computer just doesn't recognize it.
I've down loaded the tetherxp.inf file, but when point the setupwizard to it, it can't find it.
wth??????
then i start doing to research and read that the NS tethering isn't supported by window xp?? just win7, win vista and linux???
is this true???
what have you guys been experiencing?
predation said:
just tried tethering my nexus s to my work desk top to be "off grid" but i'm having issues.
I cant for the life of me tether the NS to the computer (running windows xp -32bit).
i was able to do this fine on the n1, but no go on the nexus. the computer just doesn't recognize it.
I've down loaded the tetherxp.inf file, but when point the setupwizard to it, it can't find it.
wth??????
then i start doing to research and read that the NS tethering isn't supported by window xp?? just win7, win vista and linux???
is this true???
what have you guys been experiencing?
Click to expand...
Click to collapse
download, unrar and just point it at the USB driver folder and not the subfolder
http://rapidshare.com/files/441850739/usb_driver.rar
thanks slow.
can you explain how the file you linked is different from the tetherxp.inf file???
predation said:
thanks slow.
can you explain how the file you linked is different from the tetherxp.inf file???
Click to expand...
Click to collapse
honestly i havve zero clue, i just know that the folder i uploaded is right off my SDK
Can you tether through USB with xp computer with activesync installed?
mingkee said:
Can you tether through USB with xp computer with activesync installed?
Click to expand...
Click to collapse
there is no active sync for android phone
active sync is a microsoft to windows phones only protocol
still no go on the usb tethering.
i'm updating the driver via device manager and pointing it towards the unzipped file recommended.
am i doing something wrong here?
predation said:
still no go on the usb tethering.
i'm updating the driver via device manager and pointing it towards the unzipped file recommended.
am i doing something wrong here?
Click to expand...
Click to collapse
unplug device, uninstall device from device manager plug back in and when it asks to install, point it at the usb driver folder
slowz3r said:
unplug device, uninstall device from device manager plug back in and when it asks to install, point it at the usb driver folder
Click to expand...
Click to collapse
arg. just did that.
didn't help. oi!!!
still getting the "the hardware was not installed because the wizard cannot find the necessary software" pop up.
i'm giving up on this.
the tether function is "on" on the phone, but my comp doesn't recognize the connection in the network settings.
sucks as i'm trying this on a fresh XP os installed notebook. so i don't know what could be causing this... (yess all updates have been updated)...
slowz, you're able to tether with your NS to xp?
predation said:
arg. just did that.
didn't help. oi!!!
i'm giving up on this.
the tether function is "on" on the phone, but my comp doesn't recognize the connection in the network settings.
sucks as i'm trying this on a fresh XP os installed notebook. so i don't know what could be causing this... (yess all updates have been updated)...
slowz, you're able to tether with your NS to xp?
Click to expand...
Click to collapse
I dont seem to have any problems with it, ...try uninstalling anything associated with as a NS driver
me getting the nexus s on a subsidized price shouldn't matter no?
predation said:
me getting the nexus s on a subsidized price shouldn't matter no?
Click to expand...
Click to collapse
nope not at all....
thanks for the help slowzer.
when i get home, i'm going to try this on my laptop.
Let's see what happens and i'll post back later.
predation said:
thanks for the help slowzer.
when i get home, i'm going to try this on my laptop.
Let's see what happens and i'll post back later.
Click to expand...
Click to collapse
no problemo
This definitely isn't working with Windows XP.
This worked fine with my Nexus One. I had to install tetherxp.inf for it to work.
With the Nexus S, I removed all devices, uninstalled the drivers and started from scratch. No go with either the tetherxp.inf file or the RAR file posted earlier in this thread.
I can't find any other documentation on the Net that shows that Nexus S can tether with Windows XP.
Has anyone gotten this to work?
try this...
go to the PDAnet website http://www.junefabrics.com/android/index.php download their software onto your computer(free), then follow the directions on the screen. it will install the latest drivers onto your computer. i had to do that with my work computer too.
Well, I did that and now I just have a copy of PDSNet on my machine
I still can't get XP to recognize my Nexus S. When I plug it in I still get the New Hardware box that asks to find software for USB Device.
What I did was to add entries to tetherxp.inf for Nexus S which matched the signatures in device manager after I connected my phone to xp and turned on usb tether. I then installed the driver from tetherxp.inf.
Bazinga.
t3rabyte said:
Well, I did that and now I just have a copy of PDSNet on my machine
I still can't get XP to recognize my Nexus S. When I plug it in I still get the New Hardware box that asks to find software for USB Device.
Click to expand...
Click to collapse
you are on the latest service pack right?
Yep, I'm on XP Pro SP3.

[Q] Why can I no longer mount usb

I have erased the contents of the phones internal USB storage. Now I notice that I cant mount to my PC.
Anybody know what happening or had same problem
Have you already tried formatting with CWM?
Perhaps this thread contains some useful information for you.
maksymillian said:
I have erased the contents of the phones internal USB storage. Now I notice that I cant mount to my PC.
Anybody know what happening or had same problem
Click to expand...
Click to collapse
I know this is a long shot but go to your dialer and input *#*#8778#*#* and make sure it looks like this pic. I fool with QPST and other things and sometimes forget to change the settings back to PDA and it will not mount. Long shot but what the hey...
alnova1 said:
I know this is a long shot but go to your dialer and input *#*#8778#*#* and make sure it looks like this pic. I fool with QPST and other things and sometimes forget to change the settings back to PDA and it will not mount. Long shot but what the hey...
Click to expand...
Click to collapse
Typed it in and got nothing. Using the android dialler when I pressed the last * the dialer cleared and did nothing.
Just installed the SDK so I could use (hopefully) ADB. When trying to install the Google driver rev4 windows says that rev 4 is no better than the one currently installed.
Also when I connect to the PC it says that the USB device is not recognised either.
I reckon my next thing to try flashing a new Rom via ROM manager.
well that didnt work in fact it has got considerably worse. I used ROM manager to download and install a new rom but didnt install the Gapps how daft do I feel now cos all I got is version of Blandroid running with no Android Market access to download ROM Manager.
I can access my WiFi network so I thought I would simply visit XDA via the mobile browser and download a fresh version of CM7 and then re-flash via ClockworkMod . However all I get is download fail error. I guess it doesn't know where to save the file.
So to recapp I have the following
a Nexus S (running Blandroid ROM)
a Win XP laptop that does not recognise my Nexus S (therefore cant install the Google driver to use ADB)
The Nexus S recovery is ClockworkMod and accessible.
I cannot accept that it is bricked (not just yet anyway)
I have another Laptop with Ubuntu installed. Will this help me in anyway to find a fix. I am not that experienced in Linux unfortunately.
1
i have the same problem. only thing you can try is.
pull out battery. let something metal touch the usb conecter .conecting the metal to a unload source(for static electricity.)
wait couple of hours,and try again.
if that didnt work.
2
open your nexus.
unplug all cables and screws from the main board.
again touch the usb conecter with something metal that has a ground source.
and try again.
the last step worked for me the 1st time pluging it in after i did that.
after that. usb didnt work again.
it probably has to do something with the usb phone charger and static electricity.
but i havent tested it.
will give that a try when I have a bit more time.
In the meantime I have been setting up ADB on my other laptop running Ubuntu 11.04. But unfortunately the Nexus S didnt register on the OS either. I thought you didnt need additional drivers for Linux only windows! I am really puzzled now as I thought the Linux option would have allowed me to flash a different ROM other than Blandroid (which isnt bad its just I dont have the Gapps installed)
maksymillian said:
will give that a try when I have a bit more time.
In the meantime I have been setting up ADB on my other laptop running Ubuntu 11.04. But unfortunately the Nexus S didnt register on the OS either. I thought you didnt need additional drivers for Linux only windows! I am really puzzled now as I thought the Linux option would have allowed me to flash a different ROM other than Blandroid (which isnt bad its just I dont have the Gapps installed)
Click to expand...
Click to collapse
you still have wifi/3G and CWM or bloothoot?
download the Gapps zip. put it on dropbox or any hosting site.download it trough your mobile browser and flash it trug CWM.
or use blutethoot to download it.
might be a short fix.until you get USB to work.
(this is how i do it cuz my usb doesnt work.)
I did try that but for some reason after stating that the download had started - Download Unsuccessful was displayed in the notification area. As useual I open a door only to find a brick wall on the other side.
In the meantime I am back with my HTC Hero.
Thanks for helping anyway!
maksymillian said:
I did try that but for some reason after stating that the download had started - Download Unsuccessful was displayed in the notification area. As useual I open a door only to find a brick wall on the other side.
In the meantime I am back with my HTC Hero.
Thanks for helping anyway!
Click to expand...
Click to collapse
try difrent download solutuins.
seeing you have HTC here.why not tranver your zip trug your hero to your Ns?(with bluethoot)
boy, i hope you haven't started tearing your phone apart yet...
since you still have access to cwm: try to format your sdcard with it. looks like you haven't done that yet.
I would try to uninstall all drivers and associated programs on your PC. Then reinstall the drivers. Windows can be very finicky as you know. Also try PDANET drivers.
ghost010 said:
try difrent download solutuins.
seeing you have HTC here.why not tranver your zip trug your hero to your Ns?(with bluethoot)
Click to expand...
Click to collapse
10 out of 10 - I just got my market back . downloading rom manager will shortly be back on CM7.
USB connection still not working yet but at least I got my account back on the NS and so the phone is usable
wild1z said:
I would try to uninstall all drivers and associated programs on your PC. Then reinstall the drivers. Windows can be very finicky as you know. Also try PDANET drivers.
Click to expand...
Click to collapse
The NS wouldn't connect to laptop with Ubuntu running. I am beginning to think that I have a faulty micro USB port.
Ill try the pdanet drivers later tonight - are they different from the google rev 4 drivers?
maksymillian said:
The NS wouldn't connect to laptop with Ubuntu running. I am beginning to think that I have a faulty micro USB port.
Ill try the pdanet drivers later tonight - are they different from the google rev 4 drivers?
Click to expand...
Click to collapse
Same PC with dual boot? Yeah, try another cord and a another PC. The fact that you plugged it in and it's recognized in some way in the tray says something is fubar. I just don't know if it is the phone though. Best of luck.
Nah, different laptop and different cable. Hope that it charges OK. Gonna have to get a WiFi file transfer app working to move files to and from.
glad to help out :3
there are allot of people that have this USB isue and its HW NS related. nothing we actually can do about it.plus it also happens after changing kernels and roms(i supose) overclocking might be 1 of the reasons thus the voltages not being original.
btw,sorry for my half assed english x3
Double check the modem/pda settings mentioned in post #3. Should be set to pda to see the files on the SD.
Moritzio said:
Double check the modem/pda settings mentioned in post #3. Should be set to pda to see the files on the SD.
Click to expand...
Click to collapse
Having the same issue. I tried that, no such luck.
My computer *did* connect at one point though... couldn't mount USB storage (wasn't prompted) but it did ask for a driver, and currently has a Samsug USB one installed. It won't accept the SDK driver (not 64-bit capable? Or NS4G? Idk...)
Moritzio said:
Double check the modem/pda settings mentioned in post #3. Should be set to pda to see the files on the SD.
Click to expand...
Click to collapse
I got nothing when I entered *#*#8778#*#*. I simply typed it in using the keypad on the dialer. Is there something else I should be doing?

[Q] Nexus 5 Not fully detecting

Hi guys. I just rooted my nexus 5 and i used USBDview to uninstall all previous drivers as was stated in Wugs Toolit. Now whenever i connect my phone to the usb port.. it just says "this device can perform faster...." and thats it. I can't see the nexus device in My Computer or devices. i want to transfer files but i can't. please help!
I guess you rebooted PC. Then tried again. Can your device still interact with the toolkit? You removed drivers BEFORE rooting? Have you tried deselecting USB debugging (shouldn't be necessary) to see if you get access? I'm sure others who have had similar problems will help. In the meantime, you can transfer files using the network component on a file manager. I use Estrong but have used File Expert and Ghost Commander as well as Astro File.
Sent from my Nexus 5 using Tapatalk
ritchea said:
I guess you rebooted PC. Then tried again. Can your device still interact with the toolkit? You removed drivers BEFORE rooting? Have you tried deselecting USB debugging (shouldn't be necessary) to see if you get access? I'm sure others who have had similar problems will help. In the meantime, you can transfer files using the network component on a file manager. I use Estrong but have used File Expert and Ghost Commander as well as Astro File.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yupp i tried rebooting removed drivers, reinstalled etc. Even my Nexus 4 isn't detecting now lol! the MTP doesn't detect but PTP the camera interface works. Which is weird. I tried putting usb debugging on and off. Nothing helps.
I tried using another PC, and it works. Something messed up with my laptop i guess? Any solution.. other flash drives get detected but not the nexus.
varun.gid said:
Yupp i tried rebooting removed drivers, reinstalled etc. Even my Nexus 4 isn't detecting now lol! the MTP doesn't detect but PTP the camera interface works. Which is weird. I tried putting usb debugging on and off. Nothing helps.
I tried using another PC, and it works. Something messed up with my laptop i guess? Any solution.. other flash drives get detected but not the nexus.
Click to expand...
Click to collapse
Does it show up under Device Manager? If not see #2 here to get the device driver.
ritchea said:
Does it show up under Device Manager? If not see #2 here to get the device driver.
Click to expand...
Click to collapse
Device Manager Says Samsung Galaxy Android Hone and under it Android ADB Device or something like that..
It doesn't say Nexus 5!
Exact same issue with my Nexus 5 and my VAIO Pro 13. Can't figure out what to do to make it works. Even tried reinstalling windows from scratch. No luck.

Unable to copy files to Nexus 5

Please help.
I have rooted and installed SuperSu and TWRP on my device.
I tried to connect my phone to my computer, it gets detected and drivers are installed.
When I cannect it as MTP, the drive on the phone does not appear on my coimputer. When I change to PTP, it appears as camera. But I can't copy files to it.
I have tried with another computer with the same result.I have rebooted the computers and I also reset my phone which didn't help.
What am I doing wrong?
Thank you
xdm9mm said:
Please help.
I have rooted and installed SuperSu and TWRP on my device.
I tried to connect my phone to my computer, it gets detected and drivers are installed.
When I cannect it as MTP, the drive on the phone does not appear on my coimputer. When I change to PTP, it appears as camera. But I can't copy files to it.
I have tried with another computer with the same result.I have rebooted the computers and I also reset my phone which didn't help.
What am I doing wrong?
Thank you
Click to expand...
Click to collapse
enable adb in developer options and then connect to your pc, that fixed connection for me
thenobol said:
enable adb in developer options and then connect to your pc, that fixed connection for me
Click to expand...
Click to collapse
if you mean usb debugging, I have already done that...
xdm9mm said:
if you mean usb debugging, I have already done that...
Click to expand...
Click to collapse
Do you just not see the device within you folders? Might be a driver issue, I had some problems with that initially.
Also, I had issues trying to transfer pictures/videos from my PC to the phone as well. IT would start the transfer but started crashing a few times before I was able to transfer everything over successfully. But that might just be a Win 8.1 compatibility or driver issues as well.
skyo12 said:
Do you just not see the device within you folders? Might be a driver issue, I had some problems with that initially.
Also, I had issues trying to transfer pictures/videos from my PC to the phone as well. IT would start the transfer but started crashing a few times before I was able to transfer everything over successfully. But that might just be a Win 8.1 compatibility or driver issues as well.
Click to expand...
Click to collapse
Yes I don't see the device. Maybe it's caused by the old Nexus 4 drivers.. anyway I uninstalled "Android Device" from my computer's device manager, unplugged the phone, then it miraculously installed the drivers... I'm copying mp3's to my phone now.
Thanks
Sounds like a driver issue. Google "Android naked usb drivers" those worked well for me

MTP Is not Working for me

Hi guys, i'm having trouble connecting my OnePlus ONE to my PC with MTP to do file transfers, ADB is OK. I'm using Windows 8.1 and connecting to PC trough a USB 3.1 port. In my Device manager i saw MTP as an unrecognized device. Where can i find a correct driver?
Best Regards,
Marco Costa
goldfinger01 said:
Hi guys, i'm having trouble connecting my OnePlus ONE to my PC with MTP to do file transfers, ADB is OK. I'm using Windows 8.1 and connecting to PC trough a USB 3.1 port. In my Device manager i saw MTP as an unrecognized device. Where can i find a correct driver?
Best Regards,
Marco Costa
Click to expand...
Click to collapse
Unplug your device from your computer. Open up Device Manager. Plug in device. Look for the device in device manager. It may have an odd name, but you'll see something pop up when you plug the phone in. When you find it, right click on it and click "Update Drivers". Then click the "Browse" option. Then select "Let me pick from a list". Then click something along the lines of "Android ADB driver". This should let it properly communicate with your computer and let you browse data files on the phone.
goldfinger01 said:
Hi guys, i'm having trouble connecting my OnePlus ONE to my PC with MTP to do file transfers, ADB is OK. I'm using Windows 8.1 and connecting to PC trough a USB 3.1 port. In my Device manager i saw MTP as an unrecognized device. Where can i find a correct driver?
Best Regards,
Marco Costa
Click to expand...
Click to collapse
I recently had the same issue what version of windows 8.1 do u have installed?
jp694 said:
I recently had the same issue what version of windows 8.1 do u have installed?
Click to expand...
Click to collapse
I'm using Windows 8.1 Entreprise N Version 6.3 (Build 9600)
TheShoxter said:
Unplug your device from your computer. Open up Device Manager. Plug in device. Look for the device in device manager. It may have an odd name, but you'll see something pop up when you plug the phone in. When you find it, right click on it and click "Update Drivers". Then click the "Browse" option. Then select "Let me pick from a list". Then click something along the lines of "Android ADB driver". This should let it properly communicate with your computer and let you browse data files on the phone.
Click to expand...
Click to collapse
Does this apply to MTP? I tried the same driver i used to make adb work but MTP doesn't
goldfinger01 said:
I'm using Windows 8.1 Entreprise N Version 6.3 (Build 9600)
Does this apply to MTP? I tried the same driver i used to make adb work but MTP doesn't
Click to expand...
Click to collapse
Yes, the same driver will work for MTP. If your computer can successfully communicate with your phone via ADB, then it can transfer data as MTP. Is USB debugging enabled on your phone? And, does ADB actually work right now? When you type "adb devices" in a command prompt, does it give you a device serial?
EDIT: I'm not familiar with the 8.1 Entreprise version, I didn't think it would affect anything, apparently it does
goldfinger01 said:
I'm using Windows 8.1 Entreprise N Version 6.3 (Build 9600)
Does this apply to MTP? I tried the same driver i used to make adb work but MTP doesn't
Click to expand...
Click to collapse
Download this http://www.microsoft.com/en-us/download/details.aspx?id=40744 i had the same issue u need this for it to work. It really is the stupid that you need this if you have the n version of windows but im sure it will fix it i had the same issue and tried everything only took me 4 days to finally find out the issue.
jp694 said:
Download this http://www.microsoft.com/en-us/download/details.aspx?id=40744 i had the same issue u need this for it to work. It really is the stupid that you need this if you have the n version of windows but im sure it will fix it i had the same issue and tried everything only took me 4 days to finally find out the issue.
Click to expand...
Click to collapse
That's it. You solve my problem.
THANK YOU.
goldfinger01 said:
That's it. You solve my problem.
THANK YOU.
Click to expand...
Click to collapse
no problem glad to help.
thanks, this helped me as well.
Hi guys. I am having the same problem on Win7 64bit. MTP driver can't be loaded and therefore can't use file transfer for my One. Can't find Media Feature Pack for my Win7 either.
Any help would be much appreciated.
Thanks.
Same problem here with CM11S 05Q and OSX, Android File Transfer can't see my OPO and on screen I don't have any notification about MTP, debug and camera mode

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