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Idol 3 Bluetooth + Wifi while driving or changing Wifi

While driving bluetooth stops or some time lag voice if wifi is on. same issue noticed without wifi enable also but very less.
It seems whenever wifi changes to different network or connects or disconnects bluetooth is loosing or lagging voice.
Where as if i put it on speaker i can hear sound from speaker. I tried 5-6 different bluetooth and having same issue. i got replacement of phone also but same issue with new phone also. I could verify with older phone and it seems issue is only with Idol 3. Is any one else facing similar issue?

I tested this using a Bluetooth headset, and I am unable to replicate it. Turning WiFi on and off has no noticeable effect on playback via a the Bluetooth headset. Unfortunately , I have no way to test this while driving .

stl1859 said:
I tested this using a Bluetooth headset, and I am unable to replicate it. Turning WiFi on and off has no noticeable effect on playback via a the Bluetooth headset. Unfortunately , I have no way to test this while driving .
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This issue is mainly happening while driving. It seems like while driving phone tries to goes from LTE to different modes and same with wifi as it tries to connect to different wifi. In this process it starts to lags voice on bluetooth and in few cases sound get disconnected.

Are you listening to music on your phone or streaming?
I haven't had any issues while driving using both Google music and slacker. Those are the only two streaming apps i use tho. I leave my Wi-Fi on all day. My deck is a Bluetooth pioneer unit, though the model number escapes me at the moment. I'm on T-Mobile BTW.

I don't drive anymore but I stream Rhapsody overnight onto my BT speakers and it never has conked out on me yet. There was one time I did lose the BT connection to the speakers before I did the factory reset but no issues with the BT since.

Issue is not with listenting music, it is during call through bluetooth while driving and having wifi and bluetooth both on.

OK I'll test that later on today. How often/with what frequency does it happen to you?

psu2fan said:
OK I'll test that later on today. How often/with what frequency does it happen to you?
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Almost 2 out of 3 attempts i am having this issue. even now in home i started call on bluetooth when wifi was off, then just put wifi one during call and voice from bluetooth started to get blurry and then other party could not hear me. and i had to disable wifi and then disable bluetooth and then on bluetooth again in phone.
Seems like issue is happening when phone is trying to connect to wifi and call is on bluetooth...

airplane mode on, wifi and blutooth on, LG HBS700 oem + netflix = audio lag. firmware update did not help. not ready to switch from s4 just too many quirks.

pepper454 said:
airplane mode on, wifi and blutooth on, LG HBS700 oem + netflix = audio lag. firmware update did not help. not ready to switch from s4 just too many quirks.
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I do not have Netflix - but I tested with HBO Go - and YouTube - with airplane mode , WiFi and Bluetooth - And I am not seeing any audio lag - or audio interruption when switching from speakers to Bluetooth mid session. I am using Arctic P253BT headphones.

Alright I did a call today. It was only 5 minutes long but didn't notice anything. I'll try doing what you did starting a call in my driveway and turn WiFi on/off repeatedly at various time intervals.

I got replacement, but i can still see the issue with new phone also...

attitude_it7 said:
I got replacement, but i can still see the issue with new phone also...
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Click to collapse
Sorry, my testing is put on hold as I had to send the device in to get a new screen (cracked). I couldn't get it done before because my wife kept stealing my car

I'm having kinda' the same problem. The thing is everytime I connect/disconnect there's a general lag in the phone! after one minute or so, it starts working ok

jcipactli said:
I'm having kinda' the same problem. The thing is everytime I connect/disconnect there's a general lag in the phone! after one minute or so, it starts working ok
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Click to collapse
It's possible the bluetooth is unreliable because the phone gets busy as you indicated...I posted a couple of apps in the idol 3 apps section that help reduce lag and may help this...
Something I've done has made my bluetooth totally unreliable....whether linked to car or home phone system I can answer...talk for a few seconds and then it transfers the call back to the cell instead of the bluetooth device. I'll have to go back through my backups and find a version that doesn't do this.

I have demonstrated the same effect with my bt device (lg). When switching wifi networks bt microphone stop receiving so other party cannot hear me and the audio begins to break up and lag. I can switch off bt then back on and am fine till next wifi switchover. I was hoping the update from Alcatel would address this, was not the case. ;(

I also had the same kind of issue while listening music in car using Bluetooth, strangely it is happening when the WiFi try to connect to open WiFi available. And when that open WiFi is not able give internet accesses, then the phone just get stuck for some time. I have these issues frequently I need to restart my phone

I just purchase Alcatel Onetouch Idol 3 and and am having similar problem. I had a Plantronics M50 connected and people complained that I was breaking up and they couldn't hear me and it happened on my end sometimes too. When I'm calling someone, the ring will be normal at the beginning of the ring and then it will fad out at the end of the ring. Store rep told me this was normal. Has never done it with any of my other phones. Bought another bluetooth to try to determine if it was the bluetooth or the phone. Bought the Plantronics E50 and the same thing happens. Alcatel says it's the bluetooth and Plantronics says it's the phone. Betty at Alcatel also says the Plantronics bluetooth are not compatible with the Alcatel, however, the store sells the Plantronics Marque II to use with the Alcatel. Anyone have any suggestions or having the same problem?

I'm having the problem in car on bluetooth where the caller sounds like they are underwater and garbled and I'm told I do too. It comes and goes, very frustrating. I tested another Android and no problem.

skisom said:
I just purchase Alcatel Onetouch Idol 3 and and am having similar problem. I had a Plantronics M50 connected and people complained that I was breaking up and they couldn't hear me and it happened on my end sometimes too. When I'm calling someone, the ring will be normal at the beginning of the ring and then it will fad out at the end of the ring. Store rep told me this was normal. Has never done it with any of my other phones. Bought another bluetooth to try to determine if it was the bluetooth or the phone. Bought the Plantronics E50 and the same thing happens. Alcatel says it's the bluetooth and Plantronics says it's the phone. Betty at Alcatel also says the Plantronics bluetooth are not compatible with the Alcatel, however, the store sells the Plantronics Marque II to use with the Alcatel. Anyone have any suggestions or having the same problem?
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There's a problem with the phone. It happened after the last Android update. My bluetooth was fine until marshmallow. It's so bad I went back to my Galaxy S4. I loved the Idol for just about everything, but horrible bluetooth. People can't hear you, it's a deal breaker.

Bluetooth Issue

Hi Folks,
Anyone had any similar problems? When my Z5 is connected to my VW Golf it constantly disconnects and reconnects, tried rebooting the phone, un-pairing and re-pairing still no joy
Just wondered if it was a bug sony needed to be aware, it's as if it's a power save feature that turns it off and on?
Cheers in advance.

Mine stays connected to my van fine

I use one of these in my car -> http://www.amazon.com/SoundBot-Bluetooth-Hands-Free-Wireless-Streaming/dp/B00RH29CJO
No problem so far, it stays connected

I´we got the same problem with my Z5 and Pebble Time

I also have bluetooth streaming issues. Connections initiated by the phone seem to work fine. Those initiated by the car do not. Have zero issues with a Nexus 5. I believe the issue may be related to the "Throw" service.

My Z5 only connects to my Nissan Qashqai 50% of the time. My previous HTC M8 would connect every single time, but Z5 has to have bluetooth turned on/off to work with the car. It's incredibly annoying and I hope it can be improved with software

Sony will probably have to fix it in next update...

I have the same issue with a garmin watch but only since the update I had yesterday, same with the car stereo again since yesterday
Sent from my Sony Z5 ooossshhhh

eRadicant said:
I also have bluetooth streaming issues. Connections initiated by the phone seem to work fine. Those initiated by the car do not. Have zero issues with a Nexus 5. I believe the issue may be related to the "Throw" service.
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Click to collapse
Tried disabling the "throw" function and it's still doing the same.... really annoying !!!
Hope Sony are reading...

My Bluetooth keeps my device awake, which renders my Android Wear kinda useless
Sent from my E6653 using Tapatalk

pss53 said:
Hi Folks,
Anyone had any similar problems? When my Z5 is connected to my VW Golf it constantly disconnects and reconnects, tried rebooting the phone, un-pairing and re-pairing still no joy
Just wondered if it was a bug sony needed to be aware, it's as if it's a power save feature that turns it off and on?
Cheers in advance.
Click to expand...
Click to collapse
I have a 2014 mini and the Bluetooth doesn't have any connectivity issues, but I definitely have bugs with music skipping, especially if I have maps open or something. Better than the initial 5.0 Bluetooth bugs but still really annoying. Probably my main gripe with this phone so far other than the fingerprint scanner

I have exactly the same issue as the OP with my garmin watch it connects then disconnects every 5min or so, whats weird is if i unpair and repair the connection is good for about 3hrs then starts playing up...
I also have a nexus 6 which i've tested with lollipop 5.1.1 and marshmallow and it works perfectly, my HTC M8 i used to have did exactly the same issue's as this sony, its got something to do with the trusted device settings i think the nexus doesn't ever ask about trusted devices both the HTC and this Sony do so it can't be just coincidence...
Is there anyway to disable the trusted setup on the device ? Garmin are saying to connect via there garmin connect app and don't actually connect with the phones bluetooth directly, i've tried that still doesn't work properly... frustrating...

I also have the same problem in my BMW.
Additionally, when I start call using built-in handsfree it suddenly switches to the phone's speaker then after 10 second back to handsfree.
Hope Sony fix this soon.

Does anyone know if its possible to install a apk or whatever it needs to be so that you get rid of whatever modifications sony have done to the bluetooth process the only reason i ask is i know through my nexus 6 that the bluetooth works perfect from google so replacing the Sony setup with the pure google setup should cure the bluetooth issue's or if there is anyway to disable the trusted devices issue that i'm sure is causing my bluetooth problems this is annoying me enough to consider getting rid of this phone... Excuse me ignorance i'm not clever enough to understand if this is an impossible task...

Don't know if this will work for others but last night i unpaired everything bluetooth on my phone switched the bluetooth off restarted my phone switched the bluetooth on and re-paired and now the 2 things i had issue with are working flawlessly since about 6pm last night... ???

oleaug said:
I´we got the same problem with my Z5 and Pebble Time
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Click to collapse
Similar issue with pebble time, every so often it disconnects. My only doubt is which of the two is failing the pebble or the phone.
No problem with car in-calls or audio bluetooth.

I have a Z5 and I have pretty much the same issue with a 2010 Jag XF, phone connects via BT for a differing period of time then disconnects, sometimes reconnecting sometime not.
I've not had this happen during a call, and not with other Sony Xperia Z's I've owned.
Also I don't appear to have this with other items connected Via BT.

'I aslo have problems with the BT. The z5 will pair with my garmin edge 520, after that it can't find it no more and can't connect.
With my Stereo amplifyer, NAD D3020 it can connect as it does not require pairing but the connection is poor and i get alot of artifacts when i play music over it.
For the Edge 520 it stops everytime it ask for Trusted device.
My phone is in for warrenty repair, Was for a cracked rear glass, but i told them about the problems with the BT too. The phone is on it's way back now. Hope this will fix the issue. If the BT don't work, the Z5 won't be usefull for what i want to do with it.

I know with my garmin, garmin told me not to connect with the phone directly just the connect app, weirdly my watch has been working perfect for about 3 days and now this afternoon is playing up again I've installed nothing new or changed any settings baffling
Sent from my Sony Z5 ooossshhhh

Similar problem here with my Android Wear and my Cartio Strip. Continuosly disconnect, B icon on status bar disappear, then re-appear after 1 - 2 min.
Someone known how to disable throw?
Thanks

Is the V10 also experiencing bluetooth problems?

Is anyone else here having a problem where bluetooth switches to loudspeaker when playing music?
I want to find out if this a general EMUI 8 Android 8 problem or if it is specific to the Mate 10/Pro.
For more details, here is the original issue thread for the Mate 10 Pro:
https://forum.xda-developers.com/mate-10/help/audio-switches-bluetooth-to-loudspeaker-t3731065

tr1cky1 said:
Is anyone else here having a problem where bluetooth switches to loudspeaker when playing music?
I want to find out if this a general EMUI 8 Android 8 problem or if it is specific to the Mate 10/Pro.
For more details, here is the original issue thread for the Mate 10 Pro:
https://forum.xda-developers.com/mate-10/help/audio-switches-bluetooth-to-loudspeaker-t3731065
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Click to collapse
No Problems,Bluetooth works with headphones as long as you hear

Yes, there is such problem.
Wifi and connectivity speed drops even when Bluetooth module is on, without any devices connected, and becomes hardly usable.
Thus if you intend to use any Bluetooth devices together with WiFi, this is hardly a device for you. This is especially the case if you intend to use any of the smart watches of fitness trackers, that become hardly usable due to the repeated disconnections.
I don't know if this is a EMUI related problem, or not (installing Lineage may void my warranty, and i intend to return the phone), but the problem is quite persistent.

edelgul said:
Yes, there is such problem.
Wifi and connectivity speed drops even when Bluetooth module is on, without any devices connected, and becomes hardly usable.
Thus if you intend to use any Bluetooth devices together with WiFi, this is hardly a device for you. This is especially the case if you intend to use any of the smart watches of fitness trackers, that become hardly usable due to the repeated disconnections.
I don't know if this is a EMUI related problem, or not (installing Lineage may void my warranty, and i intend to return the phone), but the problem is quite persistent.
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Click to collapse
I was looking for some answers to my problem and I think this could be related... As you mentioned, when I have bluetooth connected to my earphones, the wifi connection speed drops a lot. It depends on the router though... I have a Virgin SuperHub 2 (UK) and it drops to 4-10 Mbit/s or so... I have done some test at work with a Netgear 6800 and it something like:
No bluetooth: 90 Mbit/s down / 90 Mbit/s up
Bluetooth connected to earphones but not playing anything: 67 Mbit/s / 90 Mbit/s
Bluetooth connected and reproducing music: 27 Mbit/s / 80 Mbit/s
Just checking the speed tests on my phone with the superHub 2 at home, it drops to 7 Mbit/s if it's connected to bluetooth and at around 100 Mbit/s if it's not...
Is there any software fix for this problem or is it a hardware problem?
Thanks!

I've ended up returning the phone, as I use a pebble watch and a fitbit m the time, and a headset in the gym, and then WiFi became intolerable.
I really liked this phone, but after 10 days of looking for a solution I've ended up returning it.

bluetooth phone calls not working
The problem is bluetooth audio for phone calls isnt working, i tested this
in 3-4 vehicles as initially thought this could be problem in the vehicle.
However i noticed the same issue in all vehicles. So this is definitely not
a vehicle issue. the phone audio on calls isnt routed via the vehicles (pairing is fine) -
however if play a song through a music player on phone, it works fine.
i have tried restarting phone several times and also deleted all pairing
and re-pairing the devices, i deleted the bluetooth data/cache as well but
no success..
Anybody have this issue on the honor view 10 ?

iron rock said:
The problem is bluetooth audio for phone calls isnt working, i tested this
in 3-4 vehicles as initially thought this could be problem in the vehicle.
However i noticed the same issue in all vehicles. So this is definitely not
a vehicle issue. the phone audio on calls isnt routed via the vehicles (pairing is fine) -
however if play a song through a music player on phone, it works fine.
i have tried restarting phone several times and also deleted all pairing
and re-pairing the devices, i deleted the bluetooth data/cache as well but
no success..
Anybody have this issue on the honor view 10 ?
Click to expand...
Click to collapse
I further tried resetting the network settings, still same problem, hi care diagnostics tell me bluetooth is fine..strange!

I am on B160 and no Problems with Bluetooth or Wifi at same time enabled.I test on 2 Vehicles calls works and play Music with the View 10.I test with Youtube over Wifi with Bose Headset over Bluetooth,all working without any Problem!

Hm, I use BLK-L09 and I didn't notice either of those problems. Bluetooth calls work beautifully with my car's built-in bluetooth thingie and I can use WiFi with no problems while using my Mi Band 3. I use Carbon ROM though

I'm on a BKL-L04. I have not experienced any issue at all with bluetooth. I have an LG Urbane connected all the time. I stream music in home and in my vehicle and bluetooth has never caused me any issue - even with wifi on (and wifi does not slow, at least to my perception). Times when I've used my bluetooth headset, I still haven't had any bluetooth issues. (I came from, and still own, an Honor 8. I could barely leave the room with my headset connected to the Honor 8 before the signal would start dropping. No such problem with the View10. In fact, I have much more range in my house on my headset on the View10 than I did on the 8). My View10 is completely stock, no root.
Sent from my R11 (C738T) using XDA Labs

Hi my problem with bluetooth started all of the sudden , it was working fine all the while - it isnt anything to do with using with wifi.
The problem simply put is bluetooth pairing and song streaming works fine, but through bluetooth phone calls audio isnt working - very strange!

iron rock said:
Hi my problem with bluetooth started all of the sudden , it was working fine all the while - it isnt anything to do with using with wifi.
The problem simply put is bluetooth pairing and song streaming works fine, but through bluetooth phone calls audio isnt working - very strange!
Click to expand...
Click to collapse
make sure you go into permissions. then mic. Make sure its turned on for carrier services. just found that out this morning

Bluetooth earphones glitching

I am currently using redmi 9t. The issue is regarding the connectivity of bluetooth earphones (Soul 7). The earphones are continuously glitching whenever i change my position or when i lock my mobile while playing a song. This problem is only limited to my phone as I have tested on other phones and the problem doesn't seems to appear. I have tried another earphones of JBL and no such problem arises with my phone. I currently have the latest MIUI update for Redmi 9t. My MIUI optimization is also turned off. There are no battery restrictions for media apps. The earphones are new and no they don't have reset option and also there is no pairing issue. The bluetooth works fine too but there is some problem which i can't figure out whether it is with the mobile or the earphones as both appears to work fine with other mobiles/earphones.

Hey! I have the same exact problem using redmi 9t! did you find a solution in the end? I flashed a new Rom (Havoc), I changed kernel but nothing... lemme know

xiaomi 10 lite connected with BT to car entertainment system, only noise during calls

very strange thing.
skoda car, i've used for 2 week without any problems the call when connected via BT to the car system.
but now every call i make or receive, both I and the responder/speaker, hear only a big noise.
Tried with another smartphone and no issue, but very strange if i connect the xiaomi to a BT ears no problems at all, if i connect the xiaomi to a BT speaker no problems at all...
I have already tried,:
-delete and reconnect the phone to the car
-reboot the phone
-manage the bt option on the phone, disable AAC and absolute volume
I have to try the xiaomi with another car....
any suggestion?
android auto isn't connected but it's possible that interfere with something else?
Many thanks

ironia. said:
very strange thing.
skoda car, i've used for 2 week without any problems the call when connected via BT to the car system.
but now every call i make or receive, both I and the responder/speaker, hear only a big noise.
Tried with another smartphone and no issue, but very strange if i connect the xiaomi to a BT ears no problems at all, if i connect the xiaomi to a BT speaker no problems at all...
I have already tried,:
-delete and reconnect the phone to the car
-reboot the phone
-manage the bt option on the phone, disable AAC and absolute volume
I have to try the xiaomi with another car....
any suggestion?
android auto isn't connected but it's possible that interfere with something else?
Many thanks
Click to expand...
Click to collapse
Hello. Any updates on the topic?
Let me add my story here too. The thing is- my phone is mi note 10 lite.
Here it goes. So, recently, about a week or 2 ago the Bluetooth audio stopped working completely on my device. I don't understand where to look, and how did it happen. The phone was global official rom, locked bootloader no root etc.
The situation is as follows : the headphones /car audio system can connect and pair. But there's no sound when you press the play button. Moreover, the Bluetooth works, at least I think it works also because I have a huawei watch connected to the phone. And I have notifications everything is fine.
So during these 2 weeks I tried to clear cache/bt and wifi settings (no need to tell you that my headphones connect and play music with no problems with other devices. Tried on my wife's p20 pro.) i tried to make factory reset. No results. Today I even rolled back on android 11 rom from 2021. Offcical rom. Sadly nothing changed. Everything works perfectly, except Bluetooth audio.
Have redmi buds 4 pro and amazfit powerbuds. With my phone they connect but no audio. With huawei p20 pro they connect and work how they should. Also they have no problems with my mi tab 5.
Don't know what to do.