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Idol 3 Bluetooth + Wifi while driving or changing Wifi

While driving bluetooth stops or some time lag voice if wifi is on. same issue noticed without wifi enable also but very less.
It seems whenever wifi changes to different network or connects or disconnects bluetooth is loosing or lagging voice.
Where as if i put it on speaker i can hear sound from speaker. I tried 5-6 different bluetooth and having same issue. i got replacement of phone also but same issue with new phone also. I could verify with older phone and it seems issue is only with Idol 3. Is any one else facing similar issue?

I tested this using a Bluetooth headset, and I am unable to replicate it. Turning WiFi on and off has no noticeable effect on playback via a the Bluetooth headset. Unfortunately , I have no way to test this while driving .

stl1859 said:
I tested this using a Bluetooth headset, and I am unable to replicate it. Turning WiFi on and off has no noticeable effect on playback via a the Bluetooth headset. Unfortunately , I have no way to test this while driving .
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This issue is mainly happening while driving. It seems like while driving phone tries to goes from LTE to different modes and same with wifi as it tries to connect to different wifi. In this process it starts to lags voice on bluetooth and in few cases sound get disconnected.

Are you listening to music on your phone or streaming?
I haven't had any issues while driving using both Google music and slacker. Those are the only two streaming apps i use tho. I leave my Wi-Fi on all day. My deck is a Bluetooth pioneer unit, though the model number escapes me at the moment. I'm on T-Mobile BTW.

I don't drive anymore but I stream Rhapsody overnight onto my BT speakers and it never has conked out on me yet. There was one time I did lose the BT connection to the speakers before I did the factory reset but no issues with the BT since.

Issue is not with listenting music, it is during call through bluetooth while driving and having wifi and bluetooth both on.

OK I'll test that later on today. How often/with what frequency does it happen to you?

psu2fan said:
OK I'll test that later on today. How often/with what frequency does it happen to you?
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Almost 2 out of 3 attempts i am having this issue. even now in home i started call on bluetooth when wifi was off, then just put wifi one during call and voice from bluetooth started to get blurry and then other party could not hear me. and i had to disable wifi and then disable bluetooth and then on bluetooth again in phone.
Seems like issue is happening when phone is trying to connect to wifi and call is on bluetooth...

airplane mode on, wifi and blutooth on, LG HBS700 oem + netflix = audio lag. firmware update did not help. not ready to switch from s4 just too many quirks.

pepper454 said:
airplane mode on, wifi and blutooth on, LG HBS700 oem + netflix = audio lag. firmware update did not help. not ready to switch from s4 just too many quirks.
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I do not have Netflix - but I tested with HBO Go - and YouTube - with airplane mode , WiFi and Bluetooth - And I am not seeing any audio lag - or audio interruption when switching from speakers to Bluetooth mid session. I am using Arctic P253BT headphones.

Alright I did a call today. It was only 5 minutes long but didn't notice anything. I'll try doing what you did starting a call in my driveway and turn WiFi on/off repeatedly at various time intervals.

I got replacement, but i can still see the issue with new phone also...

attitude_it7 said:
I got replacement, but i can still see the issue with new phone also...
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Sorry, my testing is put on hold as I had to send the device in to get a new screen (cracked). I couldn't get it done before because my wife kept stealing my car

I'm having kinda' the same problem. The thing is everytime I connect/disconnect there's a general lag in the phone! after one minute or so, it starts working ok

jcipactli said:
I'm having kinda' the same problem. The thing is everytime I connect/disconnect there's a general lag in the phone! after one minute or so, it starts working ok
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Click to collapse
It's possible the bluetooth is unreliable because the phone gets busy as you indicated...I posted a couple of apps in the idol 3 apps section that help reduce lag and may help this...
Something I've done has made my bluetooth totally unreliable....whether linked to car or home phone system I can answer...talk for a few seconds and then it transfers the call back to the cell instead of the bluetooth device. I'll have to go back through my backups and find a version that doesn't do this.

I have demonstrated the same effect with my bt device (lg). When switching wifi networks bt microphone stop receiving so other party cannot hear me and the audio begins to break up and lag. I can switch off bt then back on and am fine till next wifi switchover. I was hoping the update from Alcatel would address this, was not the case. ;(

I also had the same kind of issue while listening music in car using Bluetooth, strangely it is happening when the WiFi try to connect to open WiFi available. And when that open WiFi is not able give internet accesses, then the phone just get stuck for some time. I have these issues frequently I need to restart my phone

I just purchase Alcatel Onetouch Idol 3 and and am having similar problem. I had a Plantronics M50 connected and people complained that I was breaking up and they couldn't hear me and it happened on my end sometimes too. When I'm calling someone, the ring will be normal at the beginning of the ring and then it will fad out at the end of the ring. Store rep told me this was normal. Has never done it with any of my other phones. Bought another bluetooth to try to determine if it was the bluetooth or the phone. Bought the Plantronics E50 and the same thing happens. Alcatel says it's the bluetooth and Plantronics says it's the phone. Betty at Alcatel also says the Plantronics bluetooth are not compatible with the Alcatel, however, the store sells the Plantronics Marque II to use with the Alcatel. Anyone have any suggestions or having the same problem?

I'm having the problem in car on bluetooth where the caller sounds like they are underwater and garbled and I'm told I do too. It comes and goes, very frustrating. I tested another Android and no problem.

skisom said:
I just purchase Alcatel Onetouch Idol 3 and and am having similar problem. I had a Plantronics M50 connected and people complained that I was breaking up and they couldn't hear me and it happened on my end sometimes too. When I'm calling someone, the ring will be normal at the beginning of the ring and then it will fad out at the end of the ring. Store rep told me this was normal. Has never done it with any of my other phones. Bought another bluetooth to try to determine if it was the bluetooth or the phone. Bought the Plantronics E50 and the same thing happens. Alcatel says it's the bluetooth and Plantronics says it's the phone. Betty at Alcatel also says the Plantronics bluetooth are not compatible with the Alcatel, however, the store sells the Plantronics Marque II to use with the Alcatel. Anyone have any suggestions or having the same problem?
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There's a problem with the phone. It happened after the last Android update. My bluetooth was fine until marshmallow. It's so bad I went back to my Galaxy S4. I loved the Idol for just about everything, but horrible bluetooth. People can't hear you, it's a deal breaker.

Bluetooth Issue

Hi Folks,
Anyone had any similar problems? When my Z5 is connected to my VW Golf it constantly disconnects and reconnects, tried rebooting the phone, un-pairing and re-pairing still no joy
Just wondered if it was a bug sony needed to be aware, it's as if it's a power save feature that turns it off and on?
Cheers in advance.

Mine stays connected to my van fine

I use one of these in my car -> http://www.amazon.com/SoundBot-Bluetooth-Hands-Free-Wireless-Streaming/dp/B00RH29CJO
No problem so far, it stays connected

I´we got the same problem with my Z5 and Pebble Time

I also have bluetooth streaming issues. Connections initiated by the phone seem to work fine. Those initiated by the car do not. Have zero issues with a Nexus 5. I believe the issue may be related to the "Throw" service.

My Z5 only connects to my Nissan Qashqai 50% of the time. My previous HTC M8 would connect every single time, but Z5 has to have bluetooth turned on/off to work with the car. It's incredibly annoying and I hope it can be improved with software

Sony will probably have to fix it in next update...

I have the same issue with a garmin watch but only since the update I had yesterday, same with the car stereo again since yesterday
Sent from my Sony Z5 ooossshhhh

eRadicant said:
I also have bluetooth streaming issues. Connections initiated by the phone seem to work fine. Those initiated by the car do not. Have zero issues with a Nexus 5. I believe the issue may be related to the "Throw" service.
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Click to collapse
Tried disabling the "throw" function and it's still doing the same.... really annoying !!!
Hope Sony are reading...

My Bluetooth keeps my device awake, which renders my Android Wear kinda useless
Sent from my E6653 using Tapatalk

pss53 said:
Hi Folks,
Anyone had any similar problems? When my Z5 is connected to my VW Golf it constantly disconnects and reconnects, tried rebooting the phone, un-pairing and re-pairing still no joy
Just wondered if it was a bug sony needed to be aware, it's as if it's a power save feature that turns it off and on?
Cheers in advance.
Click to expand...
Click to collapse
I have a 2014 mini and the Bluetooth doesn't have any connectivity issues, but I definitely have bugs with music skipping, especially if I have maps open or something. Better than the initial 5.0 Bluetooth bugs but still really annoying. Probably my main gripe with this phone so far other than the fingerprint scanner

I have exactly the same issue as the OP with my garmin watch it connects then disconnects every 5min or so, whats weird is if i unpair and repair the connection is good for about 3hrs then starts playing up...
I also have a nexus 6 which i've tested with lollipop 5.1.1 and marshmallow and it works perfectly, my HTC M8 i used to have did exactly the same issue's as this sony, its got something to do with the trusted device settings i think the nexus doesn't ever ask about trusted devices both the HTC and this Sony do so it can't be just coincidence...
Is there anyway to disable the trusted setup on the device ? Garmin are saying to connect via there garmin connect app and don't actually connect with the phones bluetooth directly, i've tried that still doesn't work properly... frustrating...

I also have the same problem in my BMW.
Additionally, when I start call using built-in handsfree it suddenly switches to the phone's speaker then after 10 second back to handsfree.
Hope Sony fix this soon.

Does anyone know if its possible to install a apk or whatever it needs to be so that you get rid of whatever modifications sony have done to the bluetooth process the only reason i ask is i know through my nexus 6 that the bluetooth works perfect from google so replacing the Sony setup with the pure google setup should cure the bluetooth issue's or if there is anyway to disable the trusted devices issue that i'm sure is causing my bluetooth problems this is annoying me enough to consider getting rid of this phone... Excuse me ignorance i'm not clever enough to understand if this is an impossible task...

Don't know if this will work for others but last night i unpaired everything bluetooth on my phone switched the bluetooth off restarted my phone switched the bluetooth on and re-paired and now the 2 things i had issue with are working flawlessly since about 6pm last night... ???

oleaug said:
I´we got the same problem with my Z5 and Pebble Time
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Similar issue with pebble time, every so often it disconnects. My only doubt is which of the two is failing the pebble or the phone.
No problem with car in-calls or audio bluetooth.

I have a Z5 and I have pretty much the same issue with a 2010 Jag XF, phone connects via BT for a differing period of time then disconnects, sometimes reconnecting sometime not.
I've not had this happen during a call, and not with other Sony Xperia Z's I've owned.
Also I don't appear to have this with other items connected Via BT.

'I aslo have problems with the BT. The z5 will pair with my garmin edge 520, after that it can't find it no more and can't connect.
With my Stereo amplifyer, NAD D3020 it can connect as it does not require pairing but the connection is poor and i get alot of artifacts when i play music over it.
For the Edge 520 it stops everytime it ask for Trusted device.
My phone is in for warrenty repair, Was for a cracked rear glass, but i told them about the problems with the BT too. The phone is on it's way back now. Hope this will fix the issue. If the BT don't work, the Z5 won't be usefull for what i want to do with it.

I know with my garmin, garmin told me not to connect with the phone directly just the connect app, weirdly my watch has been working perfect for about 3 days and now this afternoon is playing up again I've installed nothing new or changed any settings baffling
Sent from my Sony Z5 ooossshhhh

Similar problem here with my Android Wear and my Cartio Strip. Continuosly disconnect, B icon on status bar disappear, then re-appear after 1 - 2 min.
Someone known how to disable throw?
Thanks

Major problem, Bluetooth music connection to car

Hi, has anyone run into this?
I'm used to play music from my phone to my car (Toyota Auris hybrid) over Bluetooth. Worked good with my LG G4 but with the Mate 9 it miserable fails. BT connects but it won't play anything.
There's loads of forum messages around since nougat came out, it seems to be an android 7.0 problem that seems to be solved in 7.11
Do you guys have successfully streamed in your cars over BT? Please let us know!

blackspp said:
Hi, has anyone run into this?
I'm used to play music from my phone to my car (Toyota Auris hybrid) over Bluetooth. Worked good with my LG G4 but with the Mate 9 it miserable fails. BT connects but it won't play anything.
There's loads of forum messages around since nougat came out, it seems to be an android 7.0 problem that seems to be solved in 7.11
Do you guys have successfully streamed in your cars over BT? Please let us know!
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Click to collapse
I'll test it when mine arrives as I use bluetooth also.

Some other info, it really seems to be widespread and only with cars. Will check if calling actually works, I was so busy with music I forgot to check.
Btw, I have a Pebble time steel and that now has a better and more stable BT connection across a longer distance than with the lg g4.
Update next day:
Car/phone BT connection is fine.
Audio suddenly worked after a few tries but no tags visible. Much in line with what others say. Really erratic behavior.
Same for my BT speaker, perfect connection.

Another update: It played audio only once. After some more digging on other forums it seems that Android 7 is the issue. A lot of cars won't play audio over BT anymore or just handle the stream only now and than. The connection is there, the song is playing on the phone, it streams to the car but there's no sound. Oddly when you receive a phone call there's no prob whatsoever.

blackspp said:
Another update: It played audio only once. After some more digging on other forums it seems that Android 7 is the issue. A lot of cars won't play audio over BT anymore or just handle the stream only now and than. The connection is there, the song is playing on the phone, it streams to the car but there's no sound. Oddly when you receive a phone call there's no prob whatsoever.
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My Nexus 6P on RRemix rom rooted with Marshmallow does this with 2017 Audi A4. Only thing that makes it come back is to hit the bluetooth icon in notification tray off and back on, and it syncs back up with sound. Try that? It might be a Huawei bug?

I had a similar issue on my mate 8. Spotify worked but deezer didn't in relation to showing what's playing etc.. it's likely to be nougat 7 as I've got a pixel xl and no issues with 7.1 at all over Bluetooth to my car. Looking at a mate 9 though as I miss the bigger screen
Sent from my Pixel XL using Tapatalk

I have had issues with my S7 Edge where everything connects up and all seems normal but when it plays it either delays before sound works right out of car speakers or you have to do a dance of connecting and reconnecting before sounds works properly. Also think I recall similar glitching with my previous car and my previous android phone but maybe it was previous phone (Nexus 6P) and current car (2015 Nissan Murano Platinum). Only regularly ever play podcasts in car from Beyond Pod app, BTW. Occasionally play something off YouTube but don't recall it glitching.
Sent from my Samsung Galaxy Tab S2 using XDA Labs

I have a Japanese 2014 Mazda Demio, and my Chinese Mate 9 (MHA-AL00C00B109SP01) connected, played music no problem, over bluetooth. The artist/song name shows up. But it doesn't support browsing the song library like the iPhone or Galaxy S7 did.

I also have issues to connect my mate 9 to my car (Renault Laguna 3 from 2011). I simply do not succeed to connect the phone to the car: when I try to connect, my car gives me a 4 digits pin number to enter into my phone to establish the connection, I try to connect to my car from the mobile, the box to enter the 4 digits opens and closes before I have the time to enter the digits with a connection error message.
I suspect a software bug on the bt connection with pin validation on the mate side. I can connect without issue to a standard Bluetooth speaker.

I think some cars, maybe many, just have suck computer systems. It is why I always laugh at the idea of self driving cars - like these same morons that make these terrible in car computer systems will be worth trusting to drive you around.
Sent from my Samsung Galaxy Tab S2 using XDA Labs

I also have issue on Bluetooth with my Renault Megane 2009
I had to choose nomade device to pair my mate and I have some problem on mp3 play-back that suddenly stop where has it continue on music player.
It seems to be better since I install A2DP switcher from playstore but don't know why

So I have had this issue since I got the phone yesterday and just got it working in my 2012 Toyota Tundra.
Settings > Apps > hit the 3 dots > Show system processes > Bluetooth Share > Force stop, clear data. After that try pairing your device, mine has stayed connect with frequent breaks for 5 hours today

No issues with 2 of my vehicles.

I'm having no issues at all. I'm connecting to a Tune2Air bluetooth adapter ('11 A4 doesn't support Bluetooth streaming).

same issue with Pioneer Android Auto unit.
Sometimes it works out of the box, sometimes music plays (as per screen indicators) but no music, sometimes music plays for split second and stops.
disabling/enabling BT helps
no issues when phone is connected over usb with android auto

Same thing with me as well. I have reached out to Huawei but no response. I have a US version

Just got a new Huawei Mate 9 from Optus Australia. It would not connect to my car bluetooth although it would connect to two bluetooth speakers I have. Optus technical support finally resolved the issue by changing the car bluetooth PIN from 1111 to 0000. Looks like a Huawei bug in that it can only connect to devices without a PIN or with a PIN of 0000. Checked my speakers and one has no PIN and the other has 0000 as the PIN. Hopefully Huawei will fix this.

I have a recent Japanese Mazda, as well as a gear s3 or a Huawei watch connected at the same time, and no issues with Bluetooth at all with any recent Huawei firmwares.

My Fabia plays over BT just fine, Android Auto plays it fine too.

dscline said:
I'm having no issues at all. I'm connecting to a Tune2Air bluetooth adapter ('11 A4 doesn't support Bluetooth streaming).
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I previously reported no issues, but now BT is very problematic. For me, it seems, the issue stems from multiple connections. Before I needed two bluetooth connections in my car: one to the car itself for phone calls, and one to a BT adapter to stream music to the car's audio system. A couple months ago, I added a Huawei watch to the mix, and things went south. Typically I'll put my watch on in the morning and it will connect to the phone no problem. But when I get in my car, it doesn't want to connect: the car itself is not connected at all, the phone reports that it's connected to the BT streaming adapter, but no music plays through it. If I turn off BT on the phone and turn it back on, typically that will fix the streaming, but not the phone call connection. The phone will report that both the streaming adapter and the watch are connected, but not the car. If I click on the car connection, it will then connect. The watch connection in the list with then lose the "connected" status, but strangely, it stays connected.
So, I can't get three devices to say "connected" in the BT device list simultaneously, BUT if I turn BT off then back on when all three devices are available, THEN manually connect the car connection, all three will work, even though only two of them will say "connected".

bluetooth no call audio pixel

I used to be able to hear calls and media whilst connected to bluetooth in my car. one day it just stopped working. media still works but when i make a call or receive one, there's no audio. calls ,audio, and contacts are all checked in bluetooth settings. i've forgotten devices, rebooted, reconnecting, and nothing helps.
bluetooth connects to everything fine, but no call sound over any accessory i try. got a new car and it won't work in there either. i'm on android 7.1.2 .
searched all over and plenty of people are having these issues but none of the posts i've read solve my problem. any help would be appreciated

Hey hey, I have a 128GB pixel with the same issue. I actually opened a case with Google support today about it. about 3 months back, only phone audio stopped working in my car. I was hoping the 8.0 update would fix it but it did not. I have a 2017 Honda Civic LX. I tried everything on my phone - even factory reset. Media audio works, I can play Spotify just fine but when i get a call, I can not hear the other person and they cannot hear me. The phone indicates it is connected via bluethooth... I'll try to update this post with what they find.

marc.ientilucci said:
Hey hey, I have a 128GB pixel with the same issue. I actually opened a case with Google support today about it. about 3 months back, only phone audio stopped working in my car. I was hoping the 8.0 update would fix it but it did not. I have a 2017 Honda Civic LX. I tried everything on my phone - even factory reset. Media audio works, I can play Spotify just fine but when i get a call, I can not hear the other person and they cannot hear me. The phone indicates it is connected via bluethooth... I'll try to update this post with what they find.
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Click to collapse
128G pixel here. This happens with every Bluetooth device I connect it to. 2 car stereos, 2 speakers, and a headset. All worked fine and suddenly one day... Didn't. I was hoping O Would fix it with all the Bluetooth bug fixes and changes they implemented.
Sent from my Pixel using Tapatalk

Darn, so the issue is a bit different. Mine works fine on a couple of other speakers I have.

Did anyone ever solve this? I've got the same issue, but it effects *all* my Bluetooth devices, but only when I am switched to my secondary user profile.
I've reset the phone app but no dice.

My phone will say it is connected to the Bluetooth device for the phone call. If I switch to speaker or phone and then back to Bluetooth, it works. Anyone else have similar?

wormbo said:
Did anyone ever solve this? I've got the same issue, but it effects *all* my Bluetooth devices, but only when I am switched to my secondary user profile.
I've reset the phone app but no dice.
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Click to collapse
Hi!
After hours of Googling you are the first I found who has the same error.
I have a Lenovo TAB4 8+, my kid wants to use Zoom and his Bluetooth headset but only the speaker and mic on the tablet works. I tried fresh install, without luck:
There are 4 type of users:
- Owner (primary - this is the only profile which works for calls on bluetooth headset)
- Standard Users (secondary - bt headset only supports listening: Spotify etc..)
- Child (bt headset only supports listening: Spotify etc..)
- Guest
The bluetooth headset is working with other devices, but not with this one. Unfortunately I have no other android device which supports multi-user.
Moreover, there was an hour when bt call worked from secondary user, but couldn't find out what is the problem.
Can anybody help me on this?
Best regards,
Karoly

Question BT audio trouble?

Anyone else finding that the Bluetooth audio can be a bit hit and miss, the audio has just fully cut out on me, but it displays as if it's still connected and playing via the headphones. I had no audio through either headphones, switching BT off and on, and rebooting headsets didn't solve it. Rebooting the phone brought the audio back, phew!
Out of the two headsets I have, My cheap Sony WI-C310's seem to work better, Using my jabra halo smart headset, it doesn't seem to connect media audio if it's also allowed to handle calls. I have to toggle calls off and just media to use Spotify with the headset (this could just be that headset being weird, think it got discontinued for not being great)
Anyone else having BT audio issues?
I've got a Huawei smart band 6 connected at the same time if that's a factor, it wasn't a problem on my original Nord though.

I have been facing the same issue for a while now, it's pretty random. There are times where it works perfectly and other times it either doesn't connect at all, or has a very weird delay, where it's fine in the beginning of say a video and gets a delay mid way through it. There are times where it only connects to one earphone, just issues all around. Also am using the oneplus buds z2, so honestly would expect it to work flawlessly with a oneplus device. The earphones work fine with other devices.

I've been getting random drop outs.
Both with connectivity with my car infotainment system and my cycle computer.
When I had my OP7Pro, never experienced anything of the sort when connected to these two same devices.
I've also tried enabling Bluetooth Gabeldorsche in the developer settings, and that didn't make a difference.
Will try changing the Bluetooth AVRCP version to see if that improves anything (currently set to the default of 1.5).
Has anyone else played with those settings and tested the impact?

Tested with 3-4 Bluetooth devices and no drop outs.
I notice that when I put the device in aereo mode the Bluetooth remain active, but in the latest days this problem doesn't happen anymore, maybe was a bug of the first fw, and after last update they have fixed?