I Have Installed The Latest Version Of MX Player Pro i.e. 1.24.5 In Which I Am Facing The Issue Regarding Subrip (.srt) Subtitles. These Subtitles Are Embedded In Some Of The Videos Present On My Android Device. When I Try To Play These Videos, The Subtitles Are Not Being Displayed On The Screen. For The Previous Version Of MX Player Pro i.e. 1.20.7, I Didn't Face Such Issue. Please Suggest A Fix For This ASAP.
Can Anyone Help Me Regarding This Issue?
TammyCool said:
Can Anyone Help Me Regarding This Issue?
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We regret the inconveniences caused.
Request you to provide us with a sample so that we can investigate this further and get this sorted for you.
In What Way Should I Provide You A Sample? Should I Post Screenshots Or Post A Video Being Played In MX Player Pro? Or Both?
Same issue here on mibox . Any video played with embedded subtitles is having this problem
TammyCool said:
In What Way Should I Provide You A Sample? Should I Post Screenshots Or Post A Video Being Played In MX Player Pro? Or Both?
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If the file is large, please upload it to cloud storage like Dropbox, Google Drive and share the link with us via a private message. In case if you downloaded the video from a third-party service, you can also share the link of the page instead of re-uploading it to a cloud service.
---------- Post added at 10:45 AM ---------- Previous post was at 10:36 AM ----------
kralcak said:
Same issue here on mibox . Any video played with embedded subtitles is having this problem
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Unfortunately, we couldn't reproduce this with MX Box in our test environment. Would you mind collecting a bug report from help menu immediately after playing a content that has issues? If possible, please share a sample file as well. It will help us to investigate further and get this sorted for you.
Just updated from 1.24.3 to 1.24.5 and problem solved.
https://drive.google.com/file/d/1-GnXTWXS19XBI7p2uP_PFHR_Un-Z4rbB/view?usp=drivesdk
The Above Link Is The Video I'm Playing On MX Player Pro v1.24.5 Where Subrip (.srt) Subtitles Are Present. As The Video Is Being Played, The Subtitles Are Not Being Displayed. Expecting A Fix For This As This Issue Didn't Persist In v1.20.7.
Please Go Through The Video Shared Above, I Have Uploaded It On Google Drive! Waiting For A Fix From Long!
Are you 100% positive you selected the little text / subtitle icon in the top right corner. Sometimes they don't get automatically selected or are displayed as empty subtitle files so you have to change them by hand.
TammyCool said:
Please Go Through The Video Shared Above, I Have Uploaded It On Google Drive! Waiting For A Fix From Long!
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It seems that you have uploaded a screen record instead of the file that has issues.
Please provide us with the link of a file that has issues so that we can investigate further.
https://drive.google.com/file/d/1-czLGujTul9I_dCXFNVCTBH_2xQzNvkr/view?usp=drivesdk
The Above Link Is The Original File (No Screen Recording) That Has SubRip (.srt) Embedded Subtitles. They Are Not Being Displayed After Playing The Video. Please Check Out & Give A Solution To This Problem.
MXPlayer said:
It seems that you have uploaded a screen record instead of the file that has issues.
Please provide us with the link of a file that has issues so that we can investigate further.
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Screen Recording Was Meant To Show That The Video File Containing SubRip (.srt) Embedded Subtitles Was Being Played In MX Player Pro v1.24.5 & The Subtitles Were Enabled While The Video Was Being Played. Even They Were Enabled, They Were Not Being Displayed.
TammyCool said:
https://drive.google.com/file/d/1-czLGujTul9I_dCXFNVCTBH_2xQzNvkr/view?usp=drivesdk
The Above Link Is The Original File (No Screen Recording) That Has SubRip (.srt) Embedded Subtitles. They Are Not Being Displayed After Playing The Video. Please Check Out & Give A Solution To This Problem.
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It seems that Google has removed the file as it violates their policy. Could you send an alternative link via private message?
MXPlayer said:
It seems that Google has removed the file as it violates their policy. Could you send an alternative link via private message?
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In What Way Can I Send A Private Message? Please Suggest.
TammyCool said:
In What Way Can I Send A Private Message? Please Suggest.
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You can send a private message by click on the username above the profile picture (aka Avatar). Alternatively, you can use the following links.
Click here to send a Private Message
Click here to send a private message as an email
You can also share the links with our technical support team at [email protected].
Please don't forget to quote the URL of this thread while contacting us so that we can prioritise your issues.
MXPlayer said:
You can send a private message by click on the username above the profile picture (aka Avatar). Alternatively, you can use the following links.
Click here to send a Private Message
Click here to send a private message as an email
You can also share the links with our technical support team at [email protected].
Please don't forget to quote the URL of this thread while contacting us so that we can prioritise your issues.
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I Am Not Able To Attach The File In Email As Well As Private Message? Then How Can I Send The File?
MXPlayer said:
You can send a private message by click on the username above the profile picture (aka Avatar). Alternatively, you can use the following links.
Click here to send a Private Message
Click here to send a private message as an email
You can also share the links with our technical support team at [email protected].
Please don't forget to quote the URL of this thread while contacting us so that we can prioritise your issues.
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Refer To This Link Below For The Video File -
???
https://t.me/Asur_HD_Web_Series_Voot/7449
TammyCool said:
I Am Not Able To Attach The File In Email As Well As Private Message? Then How Can I Send The File?
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Please upload it to a different cloud storage service like Dropbox and share the link with us through private message or email.
MXPlayer said:
Please upload it to a different cloud storage service like Dropbox and share the link with us through private message or email.
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Click to collapse
**deleted**
The Above Link Is The Reference For The Video File! Please Check Out & Give A Fix!
Related
I would to thank you for your effort.
was a very good program.
Do you help me with something?
I play a lot of programs on the following link.
But Mx Player does not open.
What is the solution?
Stream Link;
http://test:[email protected]:8080
multimesut said:
I would to thank you for your effort.
was a very good program.
Do you help me with something?
I play a lot of programs on the following link.
But Mx Player does not open.
What is the solution?
Stream Link;
http://test:[email protected]:8080
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Click to collapse
Is it the actual url?
now active
Can I speak with the developers of the system?
I opened the wrong subject?
multimesut said:
I opened the wrong subject?
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I think maybe you have to provide more information about your hardware and what happens, how it fails,
if it works on other http streams and perhaps a log file - the sticky thread shows you how and when to collect a log.
Are there plans to support captions for WTV files?
doniuppa said:
Are there plans to support captions for WTV files?
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We will check it out.
Sorry to jumped on an old thread. I recently tried to use MX player to play a wtv file. It detects the Closed Captions since it's tagged with CAP next to the file name. But when playing the file, the closed captions is not displayed. Am I doing something wrong or CC is not supported for wtv files.
pypk said:
Sorry to jumped on an old thread. I recently tried to use MX player to play a wtv file. It detects the Closed Captions since it's tagged with CAP next to the file name. But when playing the file, the closed captions is not displayed. Am I doing something wrong or CC is not supported for wtv files.
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Hi,
Sorry for the inconvenience. Can you share the file with us? We will investigate on that.
Thirumalai.K said:
Hi,
Sorry for the inconvenience. Can you share the file with us? We will investigate on that.
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Here is a link to the files.
https://ufile.io/q2f5m - This file is a live broadcast so the Closed Caption lacks.
https://ufile.io/n34zu - This is a better file since the Closed Caption is in sync with the audio.
Thank you for looking into it.
pypk said:
Here is a link to the files.
https://ufile.io/q2f5m - This file is a live broadcast so the Closed Caption lacks.
https://ufile.io/n34zu - This is a better file since the Closed Caption is in sync with the audio.
Thank you for looking into it.
Click to expand...
Click to collapse
I have shared the samples with our team. Our devs will look into this asap.
Hi All, any update on this issue?
Simple question, simple answer - FAQ thread
Exactly as it sounds. Ask a simple question, and get a simple answer. This thread is intended for questions probably not long enough to warrant their own thread, and/or you are not sure if a thread/answer already exists.
Please be sure to read the Welcome Thread, the FAQ page, and search the existing forums first, prior to asking your question.
Reserved #1
Reserved #2
Reserved #3
Reserved #4. You may now post.
joedonmurpy50 said:
Hello my friends I have used mx player on all my phones why doesn't it play all formats of videos
Sent from my SM-G900T1 using Tapatalk
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You're going to have to provide more details than that.
Hardware plugin
I have a galaxy S5. Is it correct that I no longer need a separate plugin app for hardware decoding ?
pizzaman79 said:
I have a galaxy S5. Is it correct that I no longer need a separate plugin app for hardware decoding ?
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Yes it is true.
Why doesn't it support AC3 audio format???
zero÷0 said:
Why doesn't it support AC3 audio format???
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Because licencing changed. Install the custom codec.
http://forum.xda-developers.com/apps/mx-player/mx-player-custom-codec-dts-support-t2156254
[Q] note and issue with mxplayer pro
hi
I bought your application MxPlayer Pro . it is very nice app . thanks a lot .
but we have two notes :
1- please , support DTS TrueHD sound .
2- we get a message through watching that said : "the product purchase history could not be verified due to temporary technical issues(s). please check the internet connection and try again later .
why this message ? some time i don't have internet ! and if the message appear again the player shutdown directly !
why we should sure the internet access through watching ?! please correct this issue . it is very annoying .
yaqot said:
hi
I bought your application MxPlayer Pro . it is very nice app . thanks a lot .
but we have two notes :
1- please , support DTS TrueHD sound .
2- we get a message through watching that said : "the product purchase history could not be verified due to temporary technical issues(s). please check the internet connection and try again later .
why this message ? some time i don't have internet ! and if the message appear again the player shutdown directly !
why we should sure the internet access through watching ?! please correct this issue . it is very annoying .
Click to expand...
Click to collapse
1. DTS is licensed; install the custom codec: http://forum.xda-developers.com/apps/mx-player/mx-player-custom-codec-dts-support-t2156254
2. I don't have any problems, sounds like a Play Store sync issue, possibly. See: http://forum.xda-developers.com/apps/mx-player/faq-purchase-history-error-t2908179
I don't talk about the sound !
I am talking about popup message that shutdown the player ! because I don't have internet now to check the validate version
why this message appear Constantly and my app is purchased already !
CDB-Man said:
Try messing around with the fullscreen settings:
2. I don't have any problems, sounds like a Play Store sync issue, possibly. See: http://forum.xda-developers.com/apps/mx-player/faq-purchase-history-error-t2908179
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yaqot said:
I don't talk about the sound !
I am talking about popup message that shutdown the player ! because I don't have internet now to check the validate version
why this message appear Constantly and my app is purchased already !
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Click to collapse
... did you read the link I mentioned?
Is builtin CIFS/SMB support still in TODO list?
This is my most wanted feature.
Thanks.
tititake said:
Is builtin CIFS/SMB support still in TODO list?
This is my most wanted feature.
Thanks.
Click to expand...
Click to collapse
Indeed, it is on the feature requests list thread, and the developer is working on it as one of the planned "major" features.
Hi ladies and gents...
Please I am having a problem plz help me, I have been trying to figure up how to set #MX_Player to player the Next video instead of returning to the list after playback is finished.
Please I have been searching for this setting for a while now. But I use to use it on previous versions of the player. I am currently using Version 1.7.41.
mr.bilay said:
Hi ladies and gents...
Please I am having a problem plz help me, I have been trying to figure up how to set #MX_Player to player the Next video instead of returning to the list after playback is finished.
Please I have been searching for this setting for a while now. But I use to use it on previous versions of the player. I am currently using Version 1.7.41.
Click to expand...
Click to collapse
Settings > Player > Back to list
Disable that, and it should play the next video in the folder.
Questions for the MX-perts:
I used to be able to stream .m3u8 video streams on my nexus 9 however, shortly after upgrading to MX Pro, I receive the "unable to play this file" error.
- Any changes to MX codecs?
- I have tried SW, HW, & HW+ settings.
- I can still play m3u8 videos with the stock video player, but it stinks without any customization.
- Lastly, I have tried the neon.1.7.32.rev1codec zip with a new MX Pro installation.
I'm still getting the "unable to play this file" error.
Can anyone point me in the right direction?
Thanks!
Mrwirez said:
Questions for the MX-perts:
I used to be able to stream .m3u8 video streams on my nexus 9 however, shortly after upgrading to MX Pro, I receive the "unable to play this file" error.
- Any changes to MX codecs?
- I have tried SW, HW, & HW+ settings.
- I can still play m3u8 videos with the stock video player, but it stinks without any customization.
- Lastly, I have tried the neon.1.7.32.rev1codec zip with a new MX Pro installation.
I'm still getting the "unable to play this file" error.
Can anyone point me in the right direction?
Thanks!
Click to expand...
Click to collapse
Settings > List > File Extensions
Is .m3u8 still listed there? Also, isn't that a playlist file?
As far as I'm aware, @bleu8888 has said that .m3u8 isn't officially supported yet.
Hi,
Since compiling for Android N and being forced to use content:// url to share videos to Mx Player it seems subs passed in the intent are no more taken in account even if shown in Mx Player dump.
1) video_list=[content://org.leetzone.android.yatsewidgetfree.file_provider/files/Android/data/org.leetzone.android.yatsewidgetfree/cache/OfflineMedias/6/61916b79e8b6ce3963ce12e9f4ea9102.wmv]
2) video_list_is_explicit=true
3) subs=[content://org.leetzone.android.yatsewidgetfree.file_provider/root/Android/data/org.leetzone.android.yatsewidgetfree/cache/OfflineMedias/6/61916b79e8b6ce3963ce12e9f4ea9102.srt]
4) title=A new hope
5) position=1
6) secure_uri=true
7) return_result=true
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Of course on Android before N all works perfectly with file:// url or http:// urls.
Is this a known issue with a workaround or anything more I can provide?
can you provide the link of your app?
It will be helpful to reproduce the issue ourself.
Your report has been forwarded to our development team.
Well the app is https://play.google.com/store/apps/details?id=org.leetzone.android.yatsewidgetfree but this features requires a licence and a Kodi serving the files to cache them. Not that simple to reproduce if you do not use any of those.
Can provide anything you want as logs from both apps.
Dear MX Player,
I have an YouTube channel.
I upload videos there.
Is there any way to upload my videos to your MX Player Online Section.
Please help me out by informing me.
Thank you.
NABINisBack said:
Dear MX Player,
I have an YouTube channel.
I upload videos there.
Is there any way to upload my videos to your MX Player Online Section.
Please help me out by informing me.
Thank you.
Click to expand...
Click to collapse
Thanks for your interest. MX Player's streaming service is an evolving video platform, and we are committed to delivering only high quality professionally made videos to our users. If you are a professional video maker, you can express your interest to be an MX Creator through our app along with some sample videos. Our team will evaluate the contents and will get in touch with you if your videos meet with our standards.
No response from mx player for mx Creator!!!
What's the standard ¿ can you explain me ...i applied 4-5 times for mx creator but no response from mx player i don't understand why? Plz do something or suggest me what can i do for being mx creator .....thanks in advance!!!!! Sry 4 eng!!!!
I too applied twice and there is no response from MxPlayer team. We have our own Video Production and produce original regional content in youtube - multiple channels. Looks like mXplayer is poor in responding to requests or they may have too many requests with less staff to handle them. Either ways, its quite frustrating.
Udaykirank said:
I too applied twice and there is no response from MxPlayer team. We have our own Video Production and produce original regional content in youtube - multiple channels. Looks like mXplayer is poor in responding to requests or they may have too many requests with less staff to handle them. Either ways, its quite frustrating.
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We apologize for the unpleasant experience.
Request you to contact us at [email protected] with a synopsis of your work so that we can raise this with our relevant team.
Thank You!
MXPlayer said:
We apologize for the unpleasant experience.
Request you to contact us at [email protected] with a synopsis of your work so that we can raise this with our relevant team.
Thank You!
Click to expand...
Click to collapse
Thanks for the response. I sent the email with all the details to support id and waiting for the response.
Udaykirank said:
Thanks for the response. I sent the email with all the details to support id and waiting for the response.
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Its Sad to say that no one has responded even after sending email as suggested in this thread...I don't have words to express my disappointment.
---------- Post added at 04:37 AM ---------- Previous post was at 04:36 AM ----------
MXPlayer said:
We apologize for the unpleasant experience.
Request you to contact us at [email protected] with a synopsis of your work so that we can raise this with our relevant team.
Thank You!
Click to expand...
Click to collapse
Its Sad to say that no one has responded even after sending email as suggested in this thread...I don't have words to express my disappointment.
Udaykirank said:
Its Sad to say that no one has responded even after sending email as suggested in this thread...I don't have words to express my disappointment.
---------- Post added at 04:37 AM ---------- Previous post was at 04:36 AM ----------
Its Sad to say that no one has responded even after sending email as suggested in this thread...I don't have words to express my disappointment.
Click to expand...
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Could you please share your email address so that we can check the status?
MXPlayer said:
Could you please share your email address so that we can check the status?
Click to expand...
Click to collapse
//Removed the email ID
No response from Support Team
MXPlayer said:
Could you please share your email address so that we can check the status?
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Click to collapse
Thanks for the response to my email on 4th September. I am still waiting to hear from your team.
Udaykirank said:
Thanks for the response to my email on 4th September. I am still waiting to hear from your team.
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I never heard from the MXPlayer team even after sending it reminders. I don't think their support team is effective while their social media team gives assurance on the response...
What is the cost to submit our videos to MX Player? What is the pricing model?
I also applied too many times on MX Creator but no response is given. then I send a mail to support id too but didn/t get any response. i am extremely disappointed with MX support team.
Udaykirank said:
//Removed the email ID
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[email protected]
There is no response from MX player
Please give us fast and easy way to upload our content